Customer Success Manager

Deliver engaging lectures, seminars, and practical sessions in the assigned subject area. Develop course materials, lesson plans, and assessments aligned with curriculum standards. Mentor and guide students in academic projects, internships, and career planning.

Conduct internal assessments, evaluate student performance, and provide constructive feedback.

Job Description:

• Strong proficiency with JavaScript / Core Java and other related technologies.
• Expertise in developing models and scalable Microservices components.

Good to have:

• Knowledge of Databases such as MySQL, DB2, Oracle and etc. (at least one)
• Basic understanding of front-end technologies, such as HTML5, and CSS3

Roles & Responsibilities:

• Developing and maintaining scalable APIs using Node.js
• Writing reusable, testable, and efficient code
• Integrating user-facing elements developed by front-end developers with server-side logic
• Designing and implementing low-latency, high-availability, and performant applications
• Implementing security and data protection measures
• Integrating data storage solutions (MongoDB, MySQL, etc.)
• Staying abreast of developments in web applications and programming languages

About the Role: Sales operations is a vital function within an organization that focuses on optimizing and improving the effectiveness of sales processes. Operating behind the scenes, sales operations professionals play a crucial role in supporting the sales team and driving revenue growth.

Responsibilities:

·      Optimize sales processes and workflows for maximum efficiency.

·      Oversee the implementation and maintenance of Customer Relationship Management (CRM) system.

·      Analyze sales data and prepare reports to provide insights and recommendations.

·      Forecast sales and set goals for the team

Requirements:

·      Excellent communication and collaboration skills

·      Problem-solving and critical thinking abilities.

·      Knowledge of market trends and competitive landscape.

• · Detail-oriented with exceptional organizational skills

Are you good at visualizing things? Do you like telling stories via visuals? We are building out our product marketing team, and you are the kind of help we need. No matter how engaging and strong our content is, it won’t work with just a giant block of text. We need help to tell these stories in a visually engaging way with a relevant tone. We are looking for a strong individual contributor who is excited about making sense of complex concepts, thrives on ambiguity, and loves coming up with ideas and bringing them alive through design.

• You’ll be expected to understand our brand identity and create a visual identity guideline for different touchpoints.
• You’ll be involved throughout the design process from the concept stage to delivery.
• You’ll develop visual assets for various campaigns across channels to increase the effectiveness of marketing campaigns.
• You’ll design digital content assets that are pivotal to communicate with our prospects and customers in the international markets.
• You'll be responsible to create and own imagery style on customer-facing assets such as Website, emails & collaterals, etc.

• You understand the global technology consumer and the relevant design sensibilities.
• You start all design work with a problem statement, goal, and context.
• Your work is conceptually clear and visually stunning.
• You are well versed with contemporary imagery style and have the skill set to create them.
• You have a high level of competency in most of the applications of Adobe CC.
• You have worked on contemporary design tools like Figma that enable team collaboration.
• Have spent the last 3-6 years of your career on digital design projects at agencies, design focused startups with exposure to international markets.
• You have a portfolio to showcase.

You will be working closely with the product marketing team and report to the marketing head. You will be interacting with all the customer-facing teams such as the marketing, sales & customer success teams. Your initiatives will help them improve their success metrics as well.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

What you need to have:

The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code.

Responsibilities :

• Work with development teams and product managers to ideate software solutions

• Maintenance of Node.js Backend

• Working with MongoDB to create various features

• Troubleshoot, debug and upgrade software

• Create security and data protection settings Requirements

• Proven experience as a backend developer in Node.js or similar role

• Experience developing desktop and mobile applications

• Familiarity with common stacks

Requirements :

• Hands on experience building end to end systems

• Minimum 1 yrs of experience with Javascript, Node.js and Mongo.DB

• Good architectural & design skills

• Strong coding, data structures and algorithms

• The ability to own end to end responsibility - right from requirement to release

• The ability to produce bug-free and production grade code

• Experience and fine understanding of cross browser front end development issues

• Exhibit a deep understanding of server virtualization, networking and storage ensuring that the solution scales and performs with high availability and uptime