Customer Success Manager

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Influencer Marketing Executive

Experience Level: 1+ years

Location: Bangalore, On-site

Job Overview:

The Influencer Marketing Manager will play a crucial role in developing and executing our influencer marketing strategy. You will be responsible for identifying, building relationships with, and managing influencers to promote our brand and products.

Job Description:

● Influencer & Meme Page Identification: Research and identify influencers who align with our

brand values and target audience.

● Relationship Building: Establish and maintain strong relationships with influencers through effective communication and collaboration.

● Campaign Development: Create and execute influencer marketing campaigns that drive brand awareness, engagement, and sales.

● Content Creation and Curation: Collaborate with influencers to create high-quality content

that resonates with our audience.

● Performance Tracking and Analysis: Monitor and analyze the performance of influencer

campaigns to measure ROI and optimize future strategies.

● Budget Management: Manage the influencer marketing budget effectively and allocate funds

to maximize results.

● Industry Trends: Stay up-to-date with the latest trends and best practices in influencer

marketing.

About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform.

Trusted by 12,000+ brands, including Amazon, Domino’s, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

About the Role

This is not a conventional “execute-tasks” position — it’s a Founder’s Office role, operating at the intersection of technology, strategy, and execution.

You will work directly with the COO to drive cross-functional, high-impact initiatives that power growth, automation, and operational efficiency across teams. The ideal candidate will be a proactive problem-solver with a strong understanding of software projects, automation, and business processes.

This role offers a front-row seat to how strategic decisions are made and executed in a fast-scaling SaaS environment.

Key Responsibilities

• Collaborate directly with the COO to plan and execute key tech-led and strategic initiatives.
• Manage projects end-to-end — from ideation to delivery, ensuring alignment across teams.
• Work closely with developers, interns, and cross-functional teams to drive progress on automation and AI-based projects.
• Bridge communication between business requirements and technical execution.
• Contribute to process optimization through automation, data tracking, and workflow management.
• Handle hands-on tasks like API testing, Zoho workflow reviews, and performance monitoring.
• Streamline project execution by ensuring clear goals, accountability, and on-time delivery.

Required Skills & Qualifications

• 1–3 years of experience in project management, product operations, or founder’s office roles.
• Strong understanding of software development concepts, APIs, and automation workflows (coding not required, but must be able to “speak developer”).
• Excellent communication, stakeholder management, and analytical skills.
• Proficiency with data analysis, dashboards, or project tracking tools.
• A proactive and structured approach to problem-solving with strong execution ownership.

Good to Have (Optional)

• Exposure to the Zoho ecosystem or SaaS platforms.
• Prior experience in startup or tech-driven business environments.
• Background in engineering, management, or operations.

Key Performance Indicators (KPIs)

Successful delivery of cross-functional projects, timely execution of automation and strategic initiatives, and measurable improvements in process efficiency and operational outcomes.

Growth Path

Opportunity to progress into roles such as Strategy Manager, Program Manager, or Business Operations Lead, working closely with leadership to drive high-impact organizational initiatives.

Why Join Us

At MyOperator, you’ll be part of the team that turns ideas into execution. This role provides direct exposure to leadership decision-making, strategic planning, and real-time business problem-solving. You’ll collaborate across tech, HR, product, and operations teams, gaining hands-on experience in both business and technology.

This position offers mentorship from senior leaders, rapid learning, and the chance to make visible impact in a growing SaaS company.

Who Can Apply

• Graduates from Tech, Management, or Operations backgrounds (B.Tech, BCA, MCA, or MBA preferred).
• Candidates with prior startup, SaaS, or Founder’s Office experience are strongly encouraged to apply.
• Must be based in Noida or open to working full-time from the office.

AR/VR Lead

Position: AR/VR Lead with Project Management Skills

Location: Full-Time, GGN

Experience: 3-5 years in AR/VR development and project management

Role Overview:

EaseMyTrip is seeking an experienced AR/VR Lead to spearhead its immersive technology initiatives for products like EasyVijay and EasyDarshan. The ideal candidate will combine technical expertise in AR/VR development with strong project management skills to lead a multidisciplinary team. This role is perfect for someone passionate about creating innovative experiences that blend technology with storytelling.

Responsibilities:

• Oversee the end-to-end development of AR/VR applications using Unity or Unreal Engine.

• Manage project timelines, allocate resources, and ensure deliverables are met on schedule.

• Collaborate with stakeholders to define project goals and align them with business objectives.

• Lead the integration of ARKit, ARCore, Oculus SDKs, or similar frameworks into immersive experiences.

• Guide 3D artists and developers in asset creation and application optimization.

• Stay updated on emerging trends in AR/VR technology to ensure innovation in projects like battlefield recreations and spiritual tourism simulations.

Requirements:

• 4+ years of hands-on experience in AR/VR development with Unity or Unreal Engine.

• Strong proficiency in programming languages.

• Proven experience managing teams or projects in the AR/VR domain.

• Excellent leadership, communication, and problem-solving skills.

Preferred Skills:

• Knowledge of Agile methodologies for project management.

• Experience integrating AI or machine learning into immersive applications.

Responsibilities:

Collaborate with product managers and other stakeholders to understand business requirements and translate them into technical specifications.

Design, develop, and maintain high-quality software solutions, ensuring scalability, performance, and security.

Write clean and efficient code using best practices, and conduct code reviews to ensure code quality and adherence to coding standards.

Participate in architectural discussions and propose technical solutions that align with business objectives.

Collaborate with cross-functional teams to integrate software components and troubleshoot issues.

Conduct comprehensive testing of software applications, including unit testing, integration testing, and automated testing.

Identify and resolve technical issues, bugs, and performance bottlenecks.

Stay updated with the latest industry trends, technologies, and best practices, and share knowledge with the team.

Mentor and guide junior engineers, fostering a culture of continuous learning and growth.

Requirements:

Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.

Minimum of 4 years of proven experience as a software engineer, with a focus on backend development.

Strong proficiency in programming languages such as Java, Python, or C++.

Extensive experience with web application development frameworks such as Spring, Django, or Flask.

Solid understanding of database systems (SQL and NoSQL) and proficiency in writing complex queries.

Experience with cloud platforms such as AWS, Azure, or Google Cloud.

Strong knowledge of software engineering principles, design patterns, and best practices.

Familiarity with Agile methodologies and experience working in an Agile/Scrum environment.

Excellent problem-solving skills and ability to work effectively in a fast-paced, collaborative environment.

Strong communication and interpersonal skills, with the ability to effectively communicate complex technical concepts.

Benefits:

Competitive salary and comprehensive benefits package.

Opportunities for professional growth and career advancement.

Collaborative and inclusive work environment.

Cutting-edge technology stack and access to the latest tools and resources.

Chance to work on impactful projects and shape the future of the lending industry.

upcred.ai is an equal-opportunity employer. We value diversity and encourage individuals from all backgrounds to apply.

Required Skills:

• .NET Core 
• C#
• Web API
• Aware of Microservice concepts
• MongoDB 
• Excellent communication
  
  

Docker, Kubernetes, and Linux knowledge is desirable. Having worked in a product development environment is desirable. Having worked in the finance and banking domain is desirable.

Minimum 5+ years in react

Must have worked on desktop application

Must have worked in frontend and backend both

5+ years of experience with React js, work closely with design, product management, and development teams to create elegant, usable, responsive, and interactive interfaces across multiple devices; experience with Electron js framework is a plus.

Responsibilities

 Analyze user engagements (e.g. click-through and bounce rates)

 Report on web traffic from all social media

 Build and support SEO strategies, including optimizing keywords in content marketing projects

 Identify the habits of our online customers and suggest ways to reach a broader audience

 Maintain a cohesive strategy across all platforms to increase our brand awareness

 Coordinate with our digital team and the Marketing department to design advertising campaigns

 Ensure timely responses to customers and followers’ queries and comments

 Advise other employees on their social media activity (e.g. how to respond to comments and questions by customers and what to share on personal or company accounts)

 Research how emerging social networks and features can benefit our company

Requirements:

 Previous work experience as a Social Media Analyst, Social Media Coordinator, or similar role

 Hands-on experience with social media platforms and digital marketing campaigns

 In-depth understanding of SEO, keyword research, and Google Analytics

 Experiences with social media management tools, like Buffer and Hootsuite

 Familiarity with online content (experience with WordPress and content management systems preferred)

 Ability to identify target audience preferences and trends

Excellent communication skills

 Time management and multitasking skills

 Additional qualifications in digital technologies or social media management will add plus points to your performance.

Qualifications:

• Bachelor’s degree in management, finance or computer sciences or equivalent experience
• 6+ years of IT management experience, preferably within the small and medium business market.
• 8+ year in Software/SAAS business
• Project management experience preferred

Responsibilities:

• Setting a vision for how technology will be used in the company.
• Product lifecycle from architecture perspective
• Ensuring that the technological resources meet the company's short and long-term needs.
• Creating timelines for the development and deployment of all technological services
• Making executive decisions on behalf of the company's technological requirements
• Acting as a mentor to team members
• Maintaining a consumer-focused outlook and aiding in the delivering of IT projects to market
• Staying on top of technology trends and developments
• Powerful coder with an expertise in PhP, Laravel, Javascript, Architecture Design, Database Design and having agile mindset
• Must have strong knowledge in AWS infrastructure

Desired Skills:

• Communication
• Planning & Execution
• Problem Solving
• Project Management 
• Quality Management
• Knowledge of deployment tasks such as on site deliveries, installation, acceptance
• Risk assessment 
• Decision Making
• Customer focus