Customer Success Manager

Job Description: 

Wissen Technology is looking for a skilled Automation Anywhere Engineer to join our dynamic team in Bangalore. The ideal candidate will have hands-on experience in Automation Anywhere , Document Automation , SQL , and  Python , with a strong background in designing and implementing automation solutions.   

Key Responsibilities:   

- Design, develop, and deploy automation solutions using Automation Anywhere.   

- Work on  Document Automation  to extract, process, and validate structured/unstructured data.   

- Develop scripts and automation solutions using  Python for enhanced process efficiency.   

- Optimize data processing workflows and database queries using  SQL.   

- Collaborate with cross-functional teams to identify automation opportunities and enhance business processes.   

- Perform unit testing, debugging, and troubleshooting of automation scripts.   

- Ensure adherence to industry best practices and compliance standards in automation processes.   

- Provide support, maintenance, and enhancements to existing automation solutions.   

Required Skills & Qualifications:   

- 4 to 8 years  of experience in RPA development using Automation Anywhere.   

- Strong expertise in Automation Anywhere A360(preferable).   

- Hands-on experience with Document Automation tools and technologies.   

- Proficiency in Python  for scripting and automation.   

- Strong knowledge of SQL for data processing and querying.   

- Experience in troubleshooting, debugging, and optimizing automation workflows.   

- Ability to work in an Agile environment and collaborate with cross-functional teams.   

- Excellent problem-solving skills and attention to detail.   

Key Responsibilities

● Design & Development

○ Architect and implement data ingestion pipelines using Microsoft Fabric Data Factory (Dataflows) and OneLake sources

○ Build and optimize Lakehouse and Warehouse solutions leveraging Delta Lake, Spark Notebooks, and SQL Endpoints

○ Define and enforce Medallion (Bronze–Silver–Gold) architecture patterns for raw, enriched, and curated datasets

● Data Modeling & Transformation

○ Develop scalable transformation logic in Spark (PySpark/Scala) and Fabric SQL to support reporting and analytics

○ Implement slowly changing dimensions (SCD Type 2), change-data-capture (CDC) feeds, and time-windowed aggregations

● Performance Tuning & Optimization

○ Monitor and optimize data pipelines for throughput, cost efficiency, and reliability

○ Apply partitioning, indexing, caching, and parallelism best practices in Fabric Lakehouses and Warehouse compute

● Data Quality & Governance

○ Integrate Microsoft Purview for metadata cataloging, lineage tracking, and data discovery

○ Develop automated quality checks, anomaly detection rules, and alerts for data reliability

● CI/CD & Automation

○ Implement infrastructure-as-code (ARM templates or Terraform) for Fabric workspaces, pipelines, and artifacts

○ Set up Git-based version control, CI/CD pipelines (e.g. Azure DevOps) for seamless deployment across environments

● Collaboration & Support

○ Partner with data scientists, BI developers, and business analysts to understand requirements and deliver data solutions

○ Provide production support, troubleshoot pipeline failures, and drive root-cause analysis

Required Qualifications

● 5+ years of professional experience in data engineering roles, with at least 1 year working hands-on in Microsoft Fabric

● Strong proficiency in:

○ Languages: SQL (T-SQL), Python, and/or Scala

○ Fabric Components: Data Factory Dataflows, OneLake, Spark Notebooks, Lakehouse, Warehouse

○ Data Storage: Delta Lake, Parquet, CSV, JSON formats

● Deep understanding of data modeling principles (star schemas, snowflake schemas, normalized vs. denormalized)

● Experience with CI/CD and infrastructure-as-code for data platforms (ARM templates, Terraform, Git)

● Familiarity with data governance tools, especially Microsoft Purview

● Excellent problem-solving skills and ability to communicate complex technical concepts clearly

NOTE: Candidate should be willing to take one technical round F2F from any of the branch location. (Pune/ Mumbai/ Bangalore)

We have an opportunity in our Transformers division for Sales & Marketing role of Power Transformers division, detailed JD attached for your ready reference.

Our Product Range –

• Power Transformers up to 200 MVA and 400 kV

• Generator Transformers

• Unit Auxiliary Transformers

• Special Application Transformers

Qualification: Electrical Degree/ Diploma

Nature of Experience:

·        Front line experience in Sales & Marketing, preferably tendering oriented business

·        Preferable exposure in Power Transformers sales or similar Equipments

·        Exposure to EB’s, Utilities, Electrical & Project Consultants, EPC contractors/ Project Houses & Industrial customers

·        Technical orientation for selling capital goods products

·        Field experience & ability to travel extensively

Responsibilities:

·        Achieve sales targets as targeted plan

·        Achieve collection targets as per plan

·        Attend cold calls, generate leads as per sales plan and achieve and develop business opportunities from multiple channels

·        Build and maintain relationships with large customers in the region to facilitate deep understanding of their needs and direct swift resolution of any customer queries

·        Participate in negotiations with potential customers in terms of product specifications, payment terms and timelines

·        Ensure specifications of the customer are documented in the relevant formats and forwarded to the concerned department

·        Liaise with the Project Management Cell to ensure execution of orders in line with predefined timelines and criteria

·        Liaise with the customer on a regular basis and ensure changes in order specifications are communicated to the concerned department

·        All customer interaction activities to be properly logged and updated in appropriate systems

·        Provide timely response to the customer on any queries/issues raised by the client during finalization /execution/ post execution sales

·        Keep abreast with regional developments and provide data to the marketing team on potential opportunities for expansion / diversification into new markets / geographies

·        Provide inputs on market trends, competitor activities, customer feedback on products / services.

·        Distribute informative product catalogues to key decision makers in targeted companies

·        Conduct sales presentations to key decision makers in the SEBs and Industrial Groups for greater awareness of the productions and solutions being offered

·        Undertake pre-qualification work for the company products and services with all high volume customers and ensure successful completion

·        Support the Planning and Execution Department for the timely dispatch of the finished goods as per contractual terms and conditions

·        Ensure timely collections from customers by as per established controls and through regular follow ups with the customer

We are seeking a highly motivated and knowledgeable DADS Trainer to conduct hands-on training in Data Analytics and Data Science. The ideal candidate will have strong domain expertise, coding proficiency, and a passion for teaching concepts in Python, statistics, machine learning, data visualization, and tools like Excel, Power BI, and SQL.

Responsibilities:

• Good understanding of programming language
• Concepts of Java, Maven
• Source Control
• Logically Strong in coding practices
• Data structure Understanding.
• Security encryption and decryption
• Data encoding decoding

Requirements:

• Strong core Java development skills.
• Exposure to security tools.
• Experience in working with customers, understanding business requirements
• Good analytical and troubleshooting skills.
• Working knowledge of Jenkins/Maven
• Key requirements: Core Java, CI/CD, Docker, Maven, Jenkins, REST API, Kafka, Redis, cache, elastic cache

Required Skills 

1) Good experience in React/Angular

2) Hand on Node.JS./Express JS 

3) Database : MYSQL/MongoDB 

4) Experience in Java Script, Typescript. 

5)Good experience in HTML5, CSS3, JavaScript, Jquery 

6) Experience working in an Agile environment. 

7) Good communication skills.

• Implement best practices for the engineering team across code hygiene, overall architecture design, testing, and deployment activities
• Drive technical decisions for building data pipelines, data lakes, and analyst access.
• Act as a leader within the engineering team, providing support and mentorship for teammates across functions
• Bachelor’s Degree in Computer Science or equivalent job experience
• Experienced developer in large data environments
• Experience using Git productively in a team environment
• Experience with Docker
• Experience with Amazon Web Services
• Ability to sit with business or technical SMEs to listen, learn and propose technical solutions to business problems

·       Experience using and adapting to new technologies

·       Take and understand business requirements and goals

·       Work collaboratively with project managers and stakeholders to make sure that all aspects of the project are delivered as planned

·       Strong SQL skills with MySQL or PostgreSQL

• Experience with non-relational databases and their role in web architectures desired

 Knowledge and Experience:

• Good experience with Elixir and functional programming a plus

• Several years of python experience
• Excellent analytical and problem-solving skills
• Excellent organizational skills

Proven verbal and written cross-department and customer communication skills

• Strong development experience in Java, JavaScript on Node.js
• Proficiency in full-stack web application development (MEAN stack)
• Strong programming skills with experience in design, coding, and testing
• Proficiency with relational databases such as MySQL
• Good understanding of server-side CSS preprocessors (such as Sass, based on project requirements)
• Good experience with AJAX, REST, and JSON
• Experience with AWS cloud services will be an added advantage
• Understanding of Source Control tools for version control: GIT/SVN

Requirements

• Bachelor's degree in Computer Science, Engineering or a related subject
• 2 - 6 years of hands-on experience developing, implementing, and delivering web applications
• Excellent written and verbal communication skills