

MathonGo
https://www.mathongo.comAbout
India's one of the best online learning platform for Math. Our mission statement: "Math bole toh MathonGo"
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About MathonGo:
MathonGo is an ed-tech platform revolutionizing math education and test preparation for JEE and other competitive exams. With a strong student base and high-performing test series, we're on a mission to make advanced math learning accessible, engaging, and effective.
Role Overview:
As an Operations Manager at MathonGo, you will play a critical role in ensuring seamless day-to-day execution across teams, managing processes, and driving operational efficiency. You’ll work closely with the product, content, academic, customer support, and marketing teams to build scalable systems and deliver a high-quality experience to students.
Key Responsibilities:
- Design and streamline internal workflows across various departments
- Track daily operations, flag bottlenecks, and ensure timely execution of deliverables
- Coordinate between academic, tech, and content teams to align on weekly and monthly goals
- Manage student lifecycle operations – from onboarding to feedback and retention
- Implement systems to monitor performance metrics, SLAs, and overall execution quality
- Support product launches, course releases, and test series coordination
- Optimize support processes and drive student experience improvements
- Hire, train, and manage junior ops/support staff when needed
- Manage customer queries via phone, email & chat
- Resolve issues promptly with empathy & accuracy
- Collaborate with teams on process improvements
- Maintain high NPS through effective communication

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

What you must know
- Minimum product development experience of 1+ years with expertise in designing and implementing high-performance mobile applications
- Well-versed in Java, Kotlin, JavaScript, XML, and JSON.
- Thorough knowledge of Android APIs and platform capabilities
- Working knowledge of the mobile landscape, architectures, trends, and emerging technologies.
- Have published one or more apps in the Play Store
- Complete knowledge of app testing & releasing
- Familiarity with popular android libraries/methods like OkHTTP, Retrofit
- Experience in builidng educational apps.
- Experience with MathJax, KaTex
- Working experience with ReactNative
What to expect from us
- We won't see your college or degree. If you know your job, you will be paid well
- Good learning curve
- No boring meetings, PPTs. Straight to the point work.

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