Customer Support Specialist

 Your role as Business Development Executive:

 ● Buildandmanageaportfolio of partners by acquiring new and growing existing ones.

● Developadeepunderstanding of the industry, the respective market, and

 competitive analysis.

 ● MeetandexceedteamKPItargets and business objectives.

 ● Supportnewandexisting clients via email, phone or chat

 ● Negotiate the terms of each partnership based upon the existing rebate structures.

 ● Generateideas to increase lead generation and conversion.

 ● Identify business opportunities, potential clients and VIP customers and negotiate in

 order to create profitable accounts through identifying needs within the FX industry.

 ● Ensurepartner satisfaction by maintaining a professional relationship, handling and

 following-up on issue resolutions and catering to Partner needs.

 ● Directing partners to a specific outcome through company approved communication

 channels.

 ● Educatepartners on the Company’ platforms and websites, proactively offering new

 tools and features to partners.

 Requirements:

 1. Minimum2yearsof experience in account management, client relationship or any

 relevant client facing roles within the financial services industry.

 2. Sales-driven and motivated personality to achieve KPIs on a weekly / monthly /

 quarterly basis.

 3. Strong client-facing and communication skills.

 4. Ahunter &entrepreneur mindset with the ability to grow business sales;

 5. Strong business acumen, project management abilities, and negotiation skills.

 6. Proven ability to develop and implement a strategic business expansion plan.

 7. Excellent verbal and written communication skills, including facilitation of group

 presentations.

 8. Ability to work on own initiative, expand and generate business.

 9. Ability to work under pressure, face constant challenges, adapt to changes

Responsibilities:

• Assist in developing and executing comprehensive marketing strategies that align with client needs and goals.
• Support the marketing team in creating innovative campaigns to engage clients' target audiences.
• Assist in managing social media postings across platforms (Facebook, Instagram, Twitter, LinkedIn).
• Contribute to the creation of high-quality content including social media graphics, content calendars, emailers, and websites.
• Collaborate with cross-functional teams to address clients' challenges in real time.
• Work closely with graphic designers and video editors to assist in producing compelling visual content.
• Support the implementation of digital marketing strategies to enhance brand visibility and drive website traffic.
• Assist in managing paid advertising campaigns, including Google Ads, Facebook Ads, and other platforms.
• Participate in the analysis of campaign performance metrics and contribute to optimization recommendations.
• Stay updated with digital marketing trends and best practices.
• Contribute to providing strategic solutions and innovative ideas within the team.
• Support effective communication of ideas and strategies to clients.
• Thrive in a fast-paced work environment and be adaptable to changing priorities.

Requirements:

• Minimum 1 year of experience in marketing roles, with exposure to digital marketing preferred.
• Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
• Strong design skills with proficiency in Adobe Photoshop and Illustrator.
• Ability to work dynamically and effectively under pressure.
• Excellent written and verbal communication skills, with a knack for crafting engaging content.
• Solid organizational and time-management skills, capable of handling multiple tasks and deadlines.
• Proficiency in Microsoft Office Suite and familiarity with marketing tools and platforms (e.g., Google Analytics, Hootsuite).
• Experience using project management software like Asana is a plus.
• Availability to collaborate effectively during US time zones as needed.

Benefits:

• Opportunities for professional development and growth.
• Flexible working hours.
• Positive and inclusive work environment.

Roles & Responsibilities:

· Collaborate closely with clients to understand their requirements, goals, and any gaps.

· Lead the planning, prioritization, design, development, and deployment of projects.

· Possesses in-depth knowledge and expertise in Workday HCM and Workday Security.

· Support existing security setup and create/update security assignments as needed.

· Act as a subject matter expert for Workday Security and provide guidance to clients and colleagues.

· Stay updated with the latest industry trends and developments in the HCM area and understands how roles and responsibilities drive access to the system.

· Collaborate with sales and business development teams to identify new opportunities and contribute to proposal development.

· Utilize your business knowledge and expertise to identify opportunities for technical improvements.

· Work with colleagues across various domains to deliver results and take ownership of both individual and team outcomes.

· Recognize and embody our purpose and values, applying them in your projects and client interactions.

· Foster relationships and communicate effectively to positively influence peers and stakeholders.

Qualification & Experience:

•  At least 3 years of hands-on experience in configuring in Workday HCM and Security.
• Proactive approach to identifying and addressing security vulnerabilities.
• Deep understanding of Workday Platform, including HCM and other HR modules.
• Big plus if you have worked on Workday Financial domain security as well.
• Ability to work with HR, finance, and IT teams to align security solutions with business needs.
• Strong professional communication skills, both written and verbal.
• Ability to work effectively in a team-oriented environment.
• Proven ability to establish relationships with stakeholders and internal teams.
• Excellent attention to detail and follow-through.

Min 4 Years Experience in Embbeded domain

1. C++

2. C++ ★ Profinet ProfiSAFE ★ Embedded RTOS

3. rtos c c++ python ★ Industrial protocols Embedded Security Threat Modeling ★ Embedded C Embedded Linux

4. Embedded Systems ★ Embedded C ★ C++ ★ RTOS

Write and post technical job descriptions

Source potential candidates on niche platforms, like LinkedIn

Parse specialized skills and qualifications to screen IT resumes

Perform pre-screening calls to analyze applicants’ abilities

Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions)

Coordinate with IT team leaders to forecast department goals and hiring needs

Craft and send personalized recruiting emails with current job openings to passive candidates

Participate in tech conferences and meetups to network with IT professionals

Compose job offer letters

Onboard new hires

Promote company’s reputation as a great place to work

Conduct job and task analyses to document job duties and requirements

Keep up-to-date with new technological trends and products

Job Responsibilities

Primary:

• Responsible for security road map for EPDM application
• Train the CI-CD team on the required technologies security adoptation
• Lead the upskill program within the team
• Support Application architect with right inputs on security processes and tools
• Help setup DevSecOps for EPDM.
• Find Security vulnerability in development process and sealed secretes
• Support in defining the Three-tier architecture.

Secondary:

• Coordination with different IT stakeholders as and when needed
• Suggestion and Implementation of further tool chains towards DevOps and GitOps
• Responsible to train the peer colleagues

Skills:

Mandatory skill:

• Expert knowledge of container solutions. Must have >3 years of experience working with networking & debugging within Docker and Kubernetes.
• Hands-on experience with Kubernetes workload deployments using Kustomize & Helm.
• Good understanding of Bitnami, Hashicorp and other secrete management tools
• SAST/DAST integration in CI/CD pipeline - design, implementation Expert knowledge of Source Control Systems, build & integration tools (e.g., GIT, Jenkins & Maven).
• Hands-on experience with designing the CI/CD architecture & building pipelines (on On-prem, Cloud & Hybrid infrastructure services).
• Experience with Security log management tools (e.g. Splunk ELK/EFK stack, Azure monitor or similar).
• Experience with monitoring tools like Prometheus-Grafana & Dynatrace.
• Experience with Infrastructure as a Service / Cloud computing (preferably Azure).
• Expert in writing automation scripts in Yaml, Unix shell, linux shell.
• Pulumi would be added advantage.

What you need to have:

PHP, HTML, CSS, JAVASCRIPT, AJAX, REST API, JQUERY, POSTGRESQL, MYSQL, MVC FRAMEWORK.

Responsibilities:

• Design and build advanced applications
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• Building reusable code and libraries for future use
• Optimization of the application for maximum speed and scalability
• Implementation of security and data protection
• Able to understand and create Documentation according to Client requirement.

Requirements:

• Ability to write clean, commented and maintainable code.
• Proven track record in designing, architecting, developing enterprise class products and solutions.
• Good understanding of MVC frameworks.
• Good understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3.
• Desired experience in PHP.
• Understanding accessibility and security compliance.
• User authentication and authorization between multiple systems, servers, and environments.
• Integration of multiple data sources and databases into one system.
• Management of hosting environment, including database administration and scaling an application to support load changes.
• Data migration, transformation, and scripting.
• Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform.
• Implementing automated testing platforms and unit tests.
• Proficient knowledge of a back-end programming language.
• Proficient understanding of code versioning tools, such as Git.
• Proficient understanding of OWASP security principles.
• Proper understanding of OOPS concepts.
• Creating database schemas that represent and support business processes.
• Understanding of startup culture.
• Good team player, Quick learner.