Customer Support Specialist

NEED TO HAVE :

1) Have some knowledge of front end like React.JS

2) HTML, CSS

3) Strong in Javascript concepts

4) Good communication skills

5) Loves to code

GOOD TO HAVE :

1) Experience with type script will be a plus

2) Experience with Nest.JS framework will be a plus

3) Strong hold on ES6 principles.

4) Familiar with TDD ( Test Driven Development ) will be a plus.

5) Familiar with working in CI / CD will be a plus

6) Micro-Service architecture knowledge will be an added benefit.

WhatsApp us on nine three one six one two zero one three two

Responsibilities:

• Develop, in consultation with the Head of Marketing, quarterly marketing campaign calendar for assigned product line(s).
• Responsible for execution of the approved marketing calendar.
• Collect and report data on the efficacy of the different marketing campaigns.
• Work with partners (visual designer, content writer, etc.) to develop the required collateral.
• Investigate, evaluate and propose unexplored channels to increase the reach and efficiency of the marketing efforts.
• Occasionally, represent the company at on-ground or digital events - trade shows, conferences, etc.

Prior experience:

• Current 2-3 years as a full time marketer (not as a sales or pre sales or telesales professional who developed some collateral). Overall professional experience, ideally, up to 5 years.
• Exposure to social media advertising is necessary; specifically, hands-on experience of having set up, tracked and optimized LinkedIn campaigns.
• Should/could have worked either for a product principal or an advertising agency.
• B2B marketing experience is a definite plus. 

Skills/Other Requirements

• Native-level verbal and written English language proficiency.
• Willingness to regularly, if not daily, work from the Bangalore office

Position: Technical Presales Manager

Job type: Full-time/ Permanent

Total Experience:  Minimum 4-5 Years

• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Influence technology strategies and decisions with a high level of expertise and knowledge
• Provide direction and support to ensure compliance with relevant legislative specifications and standards
• Lead a team of staff developing products, and addressing training needs when necessary
• Coordinate the regular testing of products to address faults, and provide evaluations to improve them
• Act as a key contact with customers who have technical issues
• Experience in handling technical support Team
• handling the escalated issues and resolving them over the phone/e-mail/remote meeting.
• Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.             
• Conduct product demos and training
• Should be open to work in general shift.

• Good communication skills, both written and verbal
• Self-motivated with the ability to work under pressure and own initiative
• Problem-solving skills, analytical skills and the ability to make decisions quickly
• Organisational and team leader skills
• Knowledge of process improvement and validation
• Knowledge of regulatory standards relevant to your industry
• The ability to investigate and identify trends
• Good Knowledge of Hardware and Networking concepts
• Good Knowledge of Windows, Linux and Mac OS, Android and iOS
• Good Knowledge of Antivirus, Endpoint security,  DLP, MDM, and Remote technologies.
• Should be capable to handle a team of L1 engineers.
• Prepare documents on technical knowledge.

Experience - All levels

Location - Jhandewalan, New Delhi

Preferring Immediate joiners

We are looking for kickass Developers to join our team (all levels).

Apply here - https://airtable.com/shr7oQYP6osnpqLNN

We are an ed-tech company, helping passionate Game and Web3 Developers build their career by upskilling them through mentorship and placement support. If you are someone who does not like to stick to one boring job and keep working on the same skill throughout your career and love experimenting with your work then Outscal is definitely the right place for you.

Ideal Candidate

• Bachelors degree in computer programming, computer science, or a related field.
• Proven 1+ years of experience of working as a Full-stack or Back-end or Front-end developer.
• Must have good understanding of Javascript, Node Js, ReactJs, databases (MySql, Mongo, Firebase, etc).
• Must have good knowledge of Data Structures and Algorithm.
• Excellent analytical and time management skills.
• Strong CS fundamentals and problem solving skills is a must.

Good to have:

• Familiarity with discord bot, no-code automation tools like Zapier, Automate.io, Airtable and their api’s is a plus.
• A basic understanding of html, css
• Interest in game industry, since you will be working with people crazy for developing and playing games.

Why you might be excited about us:

• We are a funded start-up, recently closed our seed funding with Kalaari Capital and with few renowned investors in past like - Village global, FirstCheque, some experience founders such as Anand (FB, Snapdeal), Srini (Founder, TutorVista), Ambareesh (Founder, Pepperfry) and many more!
• We’re tackling a big problem with an even bigger potential to become a launchpad for the entire game industry globally. Participants in our existing cohorts say great things about us!

Compensation & Benefits

This role comes with:

✔️ Competitive Salary

✔️ Annual Bonus

✔️ Stock Options

✔️ Unlimited Leaves (oh yes! we don’t track leaves)

What we expect

• You need to stay active and keep and eye on the regular updates
• Efficient time management is encouraged.
• Take ownership of your work and can work independently on assigned projects/tasks.

The Data Engineering team is one of the core technology teams of Lumiq.ai and is responsible for creating all the Data related products and platforms which scale for any amount of data, users, and processing. The team also interacts with our customers to work out solutions, create technical architectures and deliver the products and solutions.

If you are someone who is always pondering how to make things better, how technologies can interact, how various tools, technologies, and concepts can help a customer or how a customer can use our products, then Lumiq is the place of opportunities.

Who are you?

• Enthusiast is your middle name. You know what’s new in Big Data technologies and how things are moving
• Apache is your toolbox and you have been a contributor to open source projects or have discussed the problems with the community on several occasions
• You use cloud for more than just provisioning a Virtual Machine
• Vim is friendly to you and you know how to exit Nano
• You check logs before screaming about an error
• You are a solid engineer who writes modular code and commits in GIT
• You are a doer who doesn’t say “no” without first understanding
• You understand the value of documentation of your work
• You are familiar with Machine Learning Ecosystem and how you can help your fellow Data Scientists to explore data and create production-ready ML pipelines

Experience

• At least 2 years of Data Engineering Experience
• Have interacted with Customers

Must Have Skills

• Amazon Web Services (AWS) - EMR, Glue, S3, RDS, EC2, Lambda, SQS, SES
• Apache Spark
• Python
• Scala
• PostgreSQL
• Git
• Linux

Good to have Skills

• Apache NiFi
• Apache Kafka
• Apache Hive
• Docker
• Amazon Certification

Position: Frontend Engineer / MEAN Stack Developer

Location: Bangalore

Experience: 2.5 to 4 years, preferably in an agile environment

Strong Knowledge MongoDB, Express.js, AngularJS, Node.js
Strong Knowledge on User Interface and User Experience Design
Good Knowledge on Deployment Process (Nginix, Docker, AWS, Digital Ocean)
Basic Knowledge other stacks like ReactJS, View.js