Skills needed: SaaS software Customer support for global clients in US, UK, Australia, etc
CTC: 12 to 15 LPA*
Experience: 3+ years
Location: Remote
Work timings: Flexible. Based on overlaps with US timezone.
*The offered CTC will depend on your interview performance and past experience
𤩠So, what is Sumtracker?
Sumtracker is a SaaS startup founded by IIT Delhi Alumni. It is a web based software application for merchants to manage inventory on their online and offline stores. Sumtracker is integrated with platforms such as Shopify, eBay, Etsy, BigCommerce, Amazon, WooCommerce and Walmart. We have a global client base in countries like US, UK and Australia. We are on a mission to grow Sumtracker and take on global SaaS competitors.
š The role & what we are looking for
Responsibilities:
- Develop in depth understanding of how Sumtracker works
- Take full ownership of Customer Success and Support
- Work in flexible timings to give support to clients in US timezone
- Give online demos and take customer support calls
- Reply to customer support tickets
- Create help documentation and help videos
- Send client communication regularly
- Improve customer onboarding
- Take client follow ups and reviews
- Like the work you do, enjoy collaborating with your coworkers, communicate as much as you can and not work in isolation
Must Haves
- You have 3+ years of professional experience working in Customer success team in a SaaS company
- You are well versed with Customer ticketing softwares
- Have great communication skills
- You are open to learning new stuff (super important).
- You are humble, kind, and are open to feedback (super duper important).
Why should you join us?
- Attractive salary with annual performance based increments
- 100% remote company
- You get to take on a pivotal role in taking your work profile to the next level
- Full overview and involvement of all tasks and process in your department. You will know how things work from inception to scalability. This is a key factor in learning everything about the field you are working in and thus enhancement of your career
- Full ownership of your work. You will be your own manager, thus getting autonomy to perform.
- Global exposure: Work with a global client base. You get the exposure of client behaviour and needs across the world, a valuable asset to have in your profile.
šāāļø Team, culture and perks
Here are some of our core values to give you a sense of who we are as a team:
- You should be ready to work in small teams.
- We like to take ownership of our work and expect the same from our team members.
- Weāre super transparent. We all know what everyoneās working on and howās the company doing.
- You can directly share and receive feedback with the founders at any time.
- Youāll get the freedom to work 100% remote
- We organise yearly get together for the team offsite
Ā
š¤ Whatās the interview process like?
Yes, we do have a process, and itās simple.
Step 1: Fill a form with relevant questions for the profile
Step 2: Complete a task to judge your skills
Step 3: Interview round and Reference check
Step 4: Another task round to to judge your skills
Step 5: Job Offer (contingent on the above steps).
Welcome to the Sumtracker team!
So, think weāre a good fit? Then letās roll.

About Sumtracker Software
About
Sumtracker is a SaaS application for ecommerce merchants to manage inventory for their online stores. Sumtracker is integrated with platforms such as Shopify, eBay, Etsy, Amazon, BigCommerce and WooCommerce. These platforms provide limited functions for sellers to manage their inventory. We provide a central dashboard where they can automate tasks and take better decisions to drive more sales.
We have a global client base in countries like US, UK and Australia. We are on a mission to grow Sumtracker and take on global competitors in this space.
Company video
Connect with the team
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Position - Tamil Content Writer
Experience:Ā 0-1 year ( Fresher's are most welcome )
Employment Type:Ā Full-Time
Location:Ā Chennai
About the Role
We are looking for aĀ passionate and detail-oriented Tamil Content WriterĀ to create engaging and high-quality news content for ourĀ Tamil News Website. The ideal candidate should have strong writing skills in Tamil, excellent research ability, and the capability to transform insights and information into compelling stories for our audience.
Job Description:
1. Write accurate, engaging, and high-quality Tamil news articles and stories for digital media platforms.
2. Create original and compelling content based on information, inputs, and insights provided by the editorial team.
3. Translate English news content into clear and reader-friendly Tamil while maintaining accuracy and context.
4. Conduct research and fact-checking to ensure the reliability and credibility of the content.
5. Edit and proofread articles to maintain proper grammar, clarity, and journalistic standards.
6. Stay updated with current affairs, trending topics, and breaking news.
7. Adapt quickly to changing content requirements, formats, and publishing deadlines while maintaining quality.
Qualifications:
1. Bachelorās Degree/Diploma in Journalism, Media, Tamil Literature, or any relevant field.
2. Candidates with a Bachelorās degree in Tamil will be given preference.
3. Proficiency in Tamil typing and writing is essential.
4. Having knowledge and better understanding of News Media in Tamil content writing.
5. Good understanding of current affairs and news writing standards will be an advantage.
Key Skills
- Tamil Writing & Editing
- Content Research
- News Writing
- Translation (English ā Tamil)
- Proofreading & Content Quality
What Weāre Looking For
- StrongĀ command of Tamil language and grammar
- Ability toĀ produce engaging and reader-friendly content
- Attention toĀ accuracy, clarity, and storytelling quality
- Ability toĀ work in a fast-paced news environment
- Must be comfortable workingĀ evening shifts if required
Apply early by filling out the form:
https://forms.gle/iV4cvNqbeNgmuSxq5
Letās get started on building your path to success!
Position:Ā Business Manager/ Sales Manager
Experience:Ā 6Month
Location:Ā Mumbai andheri EAST
Budget:Ā Upto 5.5 LPA
Skills:Ā NBFC, LAP, Home loan, Mortgages Loan, DSA, DST, Builder Developers, Real Estate Agent.
Job Responsibilities -
ā Identifying and onboarding the potential DSAs and Channel partners from open market
ā Build and strengthen relationships with new and existing partners to drive business targets
ā Provide day to day operational support to your channel partners
ā Responsible for driving monthly sales targets and respective business metrics
Job Requirements -
ā Excellent sales skills, e.g. rapport building and negotiation skills
ā Good written and verbal communication skills
ā Should have prior experience in NBFC and DSA preferably in mortgages (Home loan and
LAP)
ā Own Conveyance and strong local industry network are preferred for this role
ā Fluency in the regional language will be an additional benefit
Full stack software developer who enjoys solving complex problems
⢠Solid experience in.NET Core, SQL Server, and REACT (including REST)
⢠Experience in building cloud-native applications (Azure)
⢠Must be skilled at writing scalable, maintainable code
⢠Must have the ability to independently envision solutions and write clean code
⢠5+ years of defining and implementing Application Architecture.
⢠Demonstrated experience with the .NET ecosystem (.NET Framework, ASP.NET, .NET Core)
⢠Demonstrated experience with front-end React, HTML and CSS Frameworks
⢠Experience building modern, scalable, reliable applications on the MS Azure cloud including services such as:
āŖ App Services
āŖ Azure Service Bus/ Event Hubs
āŖ Azure API Management Service
āŖ Azure Bot Service
āŖ Azure Cognitive Services
āŖ Function/Logic Apps
āŖ Azure key vault & Azure Configuration Service
āŖ CosmosDB
āŖ Azure Search
āŖ Azure Bot Framework
āŖ Azure Cognitive Services
⢠Experience with highly available and large-scale cloud deployments.
⢠Extensive knowledge and experience with Enterprise Level architectural concepts and frameworks.
⢠Broad knowledge of Agile methodologies and best practices such as SCRUM, Kanban and Continuous Integration.
General Description:Owns all technical aspects of software development for assigned applications
Participates in the design and development of systems & application programs
Functions as Senior member of an agile team and helps drive consistent development practices ā tools, common components, and documentation
Required Skills:
In depth experience configuring and administering EKS clusters in AWS.
In depth experience in configuring **Splunk SaaS** in AWS environments especially in **EKS**
In depth understanding of OpenTelemetry and configuration of **OpenTelemetry Collectors**
In depth knowledge of observability concepts and strong troubleshooting experience.
Experience in implementing comprehensive monitoring and logging solutions in AWS using **CloudWatch**.
Experience in **Terraform** and Infrastructure as code.
Experience in **Helm**Strong scripting skills in Shell and/or python.
Experience with large-scale distributed systems and architecture knowledge (Linux/UNIX and Windows operating systems, networking, storage) in a cloud computing or traditional IT infrastructure environment.
Must have a good understanding of cloud concepts (Storage /compute/network).
Experience collaborating with several cross functional teams to architect observability pipelines for various GCP services like GKE, cloud run Big Query etc.
Experience with Git and GitHub.Experience with code build and deployment using GitHub actions, and Artifact Registry.
Proficient in developing and maintaining technical documentation, ADRs, and runbooks.
Job description
We are seeking a highly skilled and experienced IT Department Head with strong communication skills, a technical background, and leadership capabilities to manage our IT team. The ideal candidate will be responsible for overseeing the organization's IT infrastructure, ensuring the security and efficiency of our systems, and maintaining compliance with relevant industry standards. The role requires an
in-depth understanding of cloud technologies , server management, network security, managed IT services, and strong problem-solving capabilities.
Key Responsibilities:-
The Information Technology Manager is a proactive and hands-on IT Manager to oversee and evolve our technology infrastructure
Ā·Ā In this role, the Manager will manage all aspects of our IT operations, from maintaining our current tech stack to strategizing and implementing future developments
Ā·Ā This position will ensure that our technology systems are modern, secure, and efficient, aligning IT initiatives with our business goals
Ā·Ā IT Strategy & Leadership: Develop and execute an IT strategy that supports the company's objectives, ensuring scalability and security
Ā·Ā Infrastructure Management: Oversee the maintenance and optimization of our Azure Cloud infrastructure, AWS Cloud, and Cisco Meraki networking systems
Ā·Ā Software & Systems Administration: Manage Microsoft 365 administration.
Ā·Ā Cybersecurity: Enhance our cybersecurity posture using tools like Sentinel One, Sophos Firewall and other tools
Ā·Ā Project Management: Lead IT projects, including system upgrades and optimizations, ensuring timely delivery and adherence to budgets
Ā·Ā Team Leadership: Mentor and guide a small IT team, fostering a culture of continuous improvement and professional development
Ā·Ā Vendor Management: Collaborate with external vendors and service providers to ensure optimal performance and cost-effectiveness
Ā·Ā Technical Support: Provide high-level technical support and troubleshooting for IT-related issues across the organization and client in USA Other duties as needed
Ā·Ā IT Audit & Compliance: Conduct regular audits to ensure IT processes are compliant with security regulations and best practices (GDPR, SOC2, ISO 27001), ensuring readiness for internal and external audit.
Ā·Ā Documentation: Maintain thorough and accurate documentation for all systems, processes, and procedures to ensure clarity and consistency in IT operations.
Preferred Skills:-
.Ā Experience with SOC 2, ISO 27001, or similar security frameworks.
.Ā Experience with advanced firewall configurations and network
architecture.
Job Type: Full-time
Benefits:
- Paid sick time
Shift:
- Day shift
Work Days:
- Monday to Friday
Experience:
- IT management: 2 years (Required)
Work Location: In person
Job Profile:-
- Appraising credit proposals and scrutinizing relevant documents prior to sanctioning and disbursement of pre owned car and ensuring compliance with organizational policies.
- Conducting comprehensive study of creditworthiness of individual clients by supervising data verification and field investigation activities.
- Evaluating financial statements of various clients and availing approval of quantum of credit considering all deviations as per policy.
- Interacting with the Field investigation FI and Risk Control Unit RCU agencies, visiting them regularly to resolve their queries, providing valuable feedback to enhance their report quality and ensure seamless execution of business operations.
- Conducted surprise visits to some customers to cross check the authenticity of the FI and RCU reports in turn avoiding fraud cases and minimizing the loses.
- Successfully maintained a Login to disbursement turn around time of 7days and a loan processing turn around time of 48 hours inclusive of FI and RCU process completion
- Pivotal in achieving minimal number of operational errors related to files disbursed.
- Implementing various trackers and reporting systems, preparing daily MIS and monthly branch reports for monitoring business performance.
- Successfully improved the branch profitability by constantly supervising the operations costs.
- Mentoring & motivating the CPA team force, imparting continuous on job training on various changes in the policy for accomplishing greater operational effectiveness.
- Conducting programmes to enhance efficiency in various business operations, setting up sales objectives and streamlining processes to ensure smooth functioning of sales and credit operations.
- Channel Management-Supervising management of files logged in through the alternate Channel as this is one of the most profit making product for the company.
- Implementing result oriented recovery plans, made Business development visits mandatory for high value disbursement rendering regular feedback to the collections team on portfolio performance
This is a full-time, mid-level role. In this role, you would be developing state-of-the-art mobile applications for our EV charging venture, Rebolt Network.
We are looking for candidates with extremely strong programming skills and rich experience in React Native. A typical day at work would start with discussions with product managers about requirements. The candidate is expected to understand these requirements, use his/her logical reasoning to determine the gaps in the requirements discussed, determine the fastest approach to deliver the output, and implement the solution in a timely manner ā all this while maintaining the quality of the output with at least 90-95% completeness and accuracy. You are responsible for the software that you develop and hence, unit/system testing is part of your job.
Candidate Profile:
Our requirement is extremely specific, and we are very particular about the candidate we are looking for. The selected candidate would be a street-smart individual with a focus on the completion of tasks at hand. We are NOT looking for candidates who require hand-holding at every stage. The candidate is expected to be enterprising enough to read between the lines (of the requirements) andĀ deliver them in a ādeployableā state. We do not have the liberty to document every requirement and provide the same to the developers. Hence, as mentioned above, the requirements would be provided swiftly and only through conversations.
If you believe you fit the role well and would like to grow in a great work environment, we would like to talk to you!
BarRaiser is an AI based B2B & B2C SaaS video recorded interview platform helping
companies to reduce their hiring time by getting their candidates interviewed by the top
industry leaders coming from the companies like Amazon, Linkedin, Microsoft, Google etc.
At BarRaiser, we are standardizing the interview process, so companies hire the right talent
and candidates land their dream job. Our expert partners interview the company's potential
hires by leveraging BarRaiser's proprietary platform and sharing a fair, unbiased assessment
of the candidate's skills, aptitude, and knowledge. We've completed 7.5k+ interviews from
the time of inception working with top product companies like Glance, upGrad, Acko and
Cure.fit among others. Our aim is to reach 50k+ interviews per month globally by 2023.
Founded in 2020 by Avinash Saxena (IITD) Ex-founder Roposo & CTO at Zomato, well
known serial entrepreneur and an investor & Prashant Kumar (IITD), experienced Data guy
worked with Fintech startups.
BarRaiser is looking for a Senior Frontend Engineer to join the technology team. A Senior
Frontend Engineer is expected to be an excellent problem solver who has in-depth
understanding of JavaScript and is hands-on with one or more modern frontend stacks like
React, View, Angular, etc. Also, being an early age startup, we welcome people who are
go-getters and take ownership and drive results.
Responsibilities:
ā Writing quality code with suitable best practices in place and delivers robust features
ā Participating in code reviews with teammates
ā getting involved with team mates proactively to manage delivery of features by
planning deployments, development, etc
ā Leading by example to document the processes, system details and decision
making
ā Engaging yourself in discussions with engineers and product managers to define api
contracts, product behaviours, plan deployment, etc
Requirements:
ā An Experienced Engineer - You have at least 3 years of experience building and
shipping challenging and robust frontend products with modern technology stack.
You have in depth understanding of fundamentals of Frontend Development
ā Technologically Fearless - You embrace technical challenges and go outside your
comfort zone to solve the problems. You can evaluate new frameworks and evaluate
them to be used with current system
ā Pragmatic - you value a balance of short term and long term solutions while building
products and not just go by the books
ā Customer Obsessed - you believe in delivering products which are customer
delight and not just technically complex
ā Enthusiastic Problem Solver - you love challenging and complex problems, but
believe in simple solutions
ā Technology Geek - you take keen interest in latest developments in technology and
are keen to use them to solve problems
ā Software Engineering Advocate - you believe in software engineering best
practices and like to implement them on a day to day job.
ā Data Driven - you like measuring KPIs of the products you deliver and derive next
course of action
ā Mentor - you like mentoring relatively junior peers and bring the best out of them
ā Excellent Communicator - you believe in clear and concise written as well as
verbal communication, you are intuitive in keeping stakeholders informed.
Our Success Stories:
Our client is a 5-year-old travel and hostel space providing platform, a Youth Hotel chain, where the spaces are designed for work and leisure. Their mission is to provide quality spaces for youths looking for hostel options and to other travelers across locations in India. They provide clean and hygienic dorms and private rooms along with different facilities like Wi-fi, travel helpdesk, fully stocked kitchens, lockers and laundry services, etc.
They are currently providing 800 beds in 13 locations, and plan to add another 1600 in the next few months, with the aim to add at least a lac bed in the near future. The spaces offered by them are highly rated by their customers and are preferred over other competitors for the location and services offered within a decent budget. Invested by some very well known names across Asia, it provides their team with a work culture that thrives on modern yet social and explorative values.
What you will do:
- Undertaking various projects related to designing, from understanding the concept to completion.
- Understanding and outlining the design objective and accordingly sketching the design plans for various projects.
- Implementing the design plans based on the business requirements and closing the same on a timely basis.
- Having a tap on various resources required for the projects including but not limited to, furniture, materials, decor and finishes while keeping within budget.
- Supervising ongoing sites and also fine-tuning the design playbook.
- Traveling across sites to make sure the on-going projects are on-track and also to strategize projects for future needs.
- Working closely with multiple internal as well as external stakeholders, including but not limited to, designers, architects, decorators etc., for every project undertaken.
- Innovating constantly to optimize various project schedules and standardizing vendors, processes and BOQs.
- Ensuring compliance of relevant laws & regulations related to designing concepts.
- Participating, deciding and having a tap on budget, cost, inventory and all other such related project details.
- Updating and maintaining database consisting of relevant project details and reporting the same to the business in regular intervals.
Desired Candidate Profile
Ā
What you need to have:- Graduation is a must and also 7-8 years of relevant experience in interior designing.
- Have an experience of optimizing and standardizing transformation costs, managing vendors and also extensive site execution experience.
- Team handling experience in a must.Ā Ā Ā
- Willingness to travel extensively.Ā Ā Ā
- Good communication, listening and presentation skills.Ā Ā Ā
- Attention to detail, ability to multitask and a go-getter attitude is required.Ā Ā Ā
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