Skills needed: SaaS software Customer support for global clients in US, UK, Australia, etc
CTC: 12 to 15 LPA*
Experience: 3+ years
Location: Remote
Work timings: Flexible. Based on overlaps with US timezone.
*The offered CTC will depend on your interview performance and past experience
š¤© So, what is Sumtracker?
Sumtracker is a SaaS startup founded by IIT Delhi Alumni. It is a web based software application for merchants to manage inventory on their online and offline stores. Sumtracker is integrated with platforms such as Shopify, eBay, Etsy, BigCommerce, Amazon, WooCommerce and Walmart. We have a global client base in countries like US, UK and Australia. We are on a mission to grow Sumtracker and take on global SaaS competitors.
š The role & what we are looking for
Responsibilities:
- Develop in depth understanding of how Sumtracker works
- Take full ownership of Customer Success and Support
- Work in flexible timings to give support to clients in US timezone
- Give online demos and take customer support calls
- Reply to customer support tickets
- Create help documentation and help videos
- Send client communication regularly
- Improve customer onboarding
- Take client follow ups and reviews
- Like the work you do, enjoy collaborating with your coworkers, communicate as much as you can and not work in isolation
Must Haves
- You have 3+ years of professional experience working in Customer success team in a SaaS company
- You are well versed with Customer ticketing softwares
- Have great communication skills
- You are open to learning new stuff (super important).
- You are humble, kind, and are open to feedback (super duper important).
Why should you join us?
- Attractive salary with annual performance based increments
- 100% remote company
- You get to take on a pivotal role in taking your work profile to the next level
- Full overview and involvement of all tasks and process in your department. You will know how things work from inception to scalability. This is a key factor in learning everything about the field you are working in and thus enhancement of your career
- Full ownership of your work. You will be your own manager, thus getting autonomy to perform.
- Global exposure: Work with a global client base. You get the exposure of client behaviour and needs across the world, a valuable asset to have in your profile.
šāāļø Team, culture and perks
Here are some of our core values to give you a sense of who we are as a team:
- You should be ready to work in small teams.
- We like to take ownership of our work and expect the same from our team members.
- Weāre super transparent. We all know what everyoneās working on and howās the company doing.
- You can directly share and receive feedback with the founders at any time.
- Youāll get the freedom to work 100% remote
- We organise yearly get together for the team offsite
Ā
š¤ Whatās the interview process like?
Yes, we do have a process, and itās simple.
Step 1: Fill a form with relevant questions for the profile
Step 2: Complete a task to judge your skills
Step 3: Interview round and Reference check
Step 4: Another task round to to judge your skills
Step 5: Job Offer (contingent on the above steps).
Welcome to the Sumtracker team!
So, think weāre a good fit? Then letās roll.
About Sumtracker Software
Sumtracker is a SaaS application for ecommerce merchants to manage inventory for their online stores. Sumtracker is integrated with platforms such as Shopify, eBay, Etsy, Amazon, BigCommerce and WooCommerce. These platforms provide limited functions for sellers to manage their inventory. We provide a central dashboard where they can automate tasks and take better decisions to drive more sales.
We have a global client base in countries like US, UK and Australia. We are on a mission to grow Sumtracker and take on global competitors in this space.
Similar jobs
I Hope you doing great!
Ā
I came across your profile and am impressed with your background. I wanted to reach out regarding Lead/.Net Full stack developer. Based on your profile, I think you would be a great fit! If you are interested in hearing more, I would love to connect and give you more information.
Ā
Position: Lead/.Net Full stack developer
Location: Hyderabad, Telangana, India
Job Type: Permanent (full-time)
Ā
Company Overview:
Ā
About Wallero:
We are a Seattle-based company specializing in product engineering, software development, and technology services. With offices in the U.S., Canada, Bulgaria, and India (specifically, Manjeera Trinity Corporate, JNTU-Hitech City Road, adjacent to LULU Mall in Hyderabad), we provide comprehensive solutions to our global clientele.
As a Microsoft Gold partner company, Wallero is committed to delivering exceptional services and innovative solutions in the technology space. For a detailed overview of our company, please visit: https://wallero.com/aboutus/
Wallero Culture:
At Wallero, we foster a vibrant and inclusive culture that values collaboration, innovation, and professional growth. We believe in creating an environment where every team member can thrive and contribute meaningfully to our projects and initiatives. Explore more about our culture and career opportunities at: https://wallero.com/careers/
Key Responsibilities:
Ā
- Experience with C#, .Net, Azure DevOps, Angular.
- Build, Maintain and Integrate applications developed in different tech stack MVC, .Net, C#, SQL, Azure Stack
- Design and implement build-deployment-test automation.
- Microservices, Database design and implementation for
- relational and non-relational databases.
- Excellent interpersonal, verbal, and written communication skills.
Why Wallero?
Ā·Ā Ā Ā Ā Ā Ā Founded by technologists from Microsoft, Wallero has established a strong reputation for building amazing products, applications and cloud solutions for enterprises and municipalities in the US and Worldwide
Ā·Ā Ā Ā Ā Ā Ā At Wallero, products and solutions are developed for Enterprises who demand the industryās best in cutting-edge technologies. Whether itās Internet of Things, Custom Mobile Apps, or Public Cloud, your career at Wallero will enable you to have hands-on experience in delivering customer delight while enhancing your career growth by working with the latest and best in technology.Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā
Ā·Ā Ā Ā Ā Ā Ā Our culture encourages initiative and growth while promoting the ability to take on new opportunities and working on new technology.
Ā·Ā Ā Ā Ā Ā Ā Walleroās culture is one of collaboration and teamwork ā always encouraging individual and team contributions.
Ā·Ā Ā Ā Ā Ā Ā Employees work in a respectful environment and can work on the projects that align with their career and technology interests.
If you believe you have the skills and experience necessary for this role and are excited about contributing to our team, we would love to hear from you.
Role Description
This is a full-time client facing on-site role for a Data Scientist at UpSolve Solutions in Mumbai. The Data Scientist will be responsible for performing various day-to-day tasks, including data science, statistics, data analytics, data visualization, and data analysis. The role involves utilizing these skills to provide actionable insights to drive business decisions and solve complex problems.
Qualifications
- Data Science, Statistics, and Data Analytics skills
- Data Visualization and Data Analysis skills
- Strong problem-solving and critical thinking abilities
- Ability to work with large datasets and perform data preprocessing
- Proficiency in programming languages such as Python or R
- Experience with machine learning algorithms and predictive modeling
- Excellent communication and presentation skills
- Bachelor's or Master's degree in a relevant field (e.g., Computer Science, Statistics, Data Science)
- Experience in the field of video and text analytics is a plus
This role demands taking care of the following from our Gurugram Office.
Responsibilities
ā¢ Design and build advanced applications for the iOS platform
ā¢ Collaborate with cross-functional teams to define, design, and ship new features
ā¢ Unit-test code for robustness, including edge cases, usability, and general reliability
ā¢ Continuously discover, evaluate, and implement new technologies to maximize development efficiency
ā¢ Work on bug fixing and improving application performance
ā¢ Continuously learn and stay updated with iOS platform updates and new technologies
Qualifications we seek in you!
Minimum Qualifications
ā¢ 1+ years of experience in iOS development
ā¢ Proficient in SwiftUI and Objective-C
ā¢ Experience with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text
Preferred Qualifications/ Skills
ā¢ Experience with offline storage, threading, and performance tuning
ā¢ Familiarity with RESTful APIs to connect iOS applications to back-end services
ā¢ Knowledge of other web technologies and UI/UX standards
ā¢ Understanding of Apple's design principles and interface guidelines
ā¢ Experience with Git or other version control systems
ā¢ Strong problem-solving and analytical skills
ā¢ Bachelor's degree in Computer Science, Engineering or a related field is preferred but not required
About us:
TAPPPĀ is leading the charge in bringing premium digital entertainment content & live sports to global consumers via its prepaid platform.
We are available across platforms via the Web, Mobile, and Tablets. Building out this brand presents significant product and engineering challenges. At the center of solving those challenges is the TAPPP Product Engineering team which is responsible for the TAPPP product end to end.
The organization is flat, processes are minimal, individual responsibility is big, and there is an emphasis on keeping non-productive influences out of the everyday technical decision-making process. Upholding these philosophies will be imperative as we execute our aggressive plan of global expansion over the next 2 years.
Who are we looking for:
We are looking for a QA engineer experienced in writing test cases based on user stories, creating reports, testing the application from a design & usability perspective, and supporting both manual and automated testing throughout the lifecycle of the product. As a QA Engineer, you will ensure that quality issues and defects are appropriately identified, documented, tracked, and resolved in our defect tracking system.
Mandatory technical skills:
- Proven working experience (Min 3 years) in software quality assurance
- Strong knowledge of software QA methodologies, tools, and processes
- Experience in writing clear, concise, and comprehensive test plans and test cases
- Hands-on experience with both white box & black box testing and automated testing tools
- Technology hands-on Selenium, Javascript, and SQL Scripting is a must
- Experience with Restful API testing ā Postman jetpack, RestAssured
- Experience with performance/load/stress testing
- Experience in all stages of application testing including UI, backend, functional, regression
- Experience working in an Agile/Scrum development process
Other
Strong independent contributor and an unquenchable desire to learn, attention to detail a can-do attitude
Comfortable working in a start-up environment
The position is based in Pune, India.
Sigmoid works with a variety of clients from start-ups to fortune 500 companies. We are looking for a detailed oriented self-starter to assist our engineering and analytics teams in various roles as a Software Development Engineer.
This position will be a part of a growing team working towards building world class large scale Big Data architectures. This individual should have a sound understanding of programming principles, experience in programming in Java, Python or similar languages and can expect to
spend a majority of their time coding.
Location - Bengaluru and Hyderabad
Responsibilities:
ā Good development practices
ā Hands on coder with good experience in programming languages like Java or
Python.
ā Hands-on experience on the Big Data stack like PySpark, Hbase, Hadoop, Mapreduce and ElasticSearch.
ā Good understanding of programming principles and development practices like checkin policy, unit testing, code deployment
ā Self starter to be able to grasp new concepts and technology and translate them into large scale engineering developments
ā Excellent experience in Application development and support, integration development and data management.
ā Align Sigmoid with key Client initiatives
ā Interface daily with customers across leading Fortune 500 companies to understand strategic requirements
ā Stay up-to-date on the latest technology to ensure the greatest ROI for customer &Sigmoid
ā Hands on coder with good understanding on enterprise level code
ā Design and implement APIs, abstractions and integration patterns to solve challenging distributed computing problems
ā Experience in defining technical requirements, data extraction, data
transformation, automating jobs, productionizing jobs, and exploring new big data technologies within a Parallel Processing environment
ā Culture
ā Must be a strategic thinker with the ability to think unconventional /
out:of:box.
ā Analytical and data driven orientation.
ā Raw intellect, talent and energy are critical.
ā Entrepreneurial and Agile : understands the demands of a private, high growth company.
ā Ability to be both a leader and hands on "doer".
Qualifications: -
- Years of track record of relevant work experience and a computer Science or related technical discipline is required
- Experience with functional and object-oriented programming, Java must.
- hand-On knowledge in Map Reduce, Hadoop, PySpark, Hbase and ElasticSearch.
- Effective communication skills (both written and verbal)
- Ability to collaborate with a diverse set of engineers, data scientists and product managers
- Comfort in a fast-paced start-up environment
Preferred Qualification:
- Technical knowledge in Map Reduce, Hadoop & GCS Stack a plus.
- Experience in agile methodology
- Experience with database modeling and development, data mining and warehousing.
- Experience in architecture and delivery of Enterprise scale applications and capable in developing framework, design patterns etc. Should be able to understand and tackle technical challenges, propose comprehensive solutions and guide junior staff
- Experience working with large, complex data sets from a variety of sources
We are lookingĀ "ERP Functional Consultant"Ā for Reputed Client @ Permanent Role.
Experience: 2-6 Yr
ā¢ Analyze business processes and provide solutions using ERP systems.Ā
ā¢ Gather customer requirements and conduct gap analysis.Ā
ā¢ Any ERP package implementation experience and understanding of business processes.Ā
ā¢ Perform system configuration, installation, data migration and testing.Ā
ā¢ Provide user training and support.Ā
ā¢ Coordinate with Technical Team on solution design, programming and validation.Ā
ā¢ Has a good understanding of business application concepts and terminologies.Ā
ā¢ Has ability to take ownership, accountability and initiative.Ā
ā¢ Has excellent problem solving skills.Ā
ā¢ Effective time management skills.Ā
ā¢ Willing to travel will be an added advantage.Ā
ā¢ Should have good communication in Hindi,English
Requirements
students and their parents through phone calls & Emails.
2. Support the students throughout the admission process by answering their queries and helping them to complete the required documents.
3. Maintain the target metrics by converting prospective students into
confirmed admission and succeed in achieving the performance goals.
4. Review the student applications for eligibility and academic qualification.
5. Participate in the decision-making process for student admissions based on college, University policies and guidelines.