Skills needed: SaaS software Customer support for global clients in US, UK, Australia, etc
CTC: 12 to 15 LPA*
Experience: 3+ years
Location: Remote
Work timings: Flexible. Based on overlaps with US timezone.
*The offered CTC will depend on your interview performance and past experience
š¤© So, what is Sumtracker?
Sumtracker is a SaaS startup founded by IIT Delhi Alumni. It is a web based software application for merchants to manage inventory on their online and offline stores. Sumtracker is integrated with platforms such as Shopify, eBay, Etsy, BigCommerce, Amazon, WooCommerce and Walmart. We have a global client base in countries like US, UK and Australia. We are on a mission to grow Sumtracker and take on global SaaS competitors.
š The role & what we are looking for
Responsibilities:
- Develop in depth understanding of how Sumtracker works
- Take full ownership of Customer Success and Support
- Work in flexible timings to give support to clients in US timezone
- Give online demos and take customer support calls
- Reply to customer support tickets
- Create help documentation and help videos
- Send client communication regularly
- Improve customer onboarding
- Take client follow ups and reviews
- Like the work you do, enjoy collaborating with your coworkers, communicate as much as you can and not work in isolation
Must Haves
- You have 3+ years of professional experience working in Customer success team in a SaaS company
- You are well versed with Customer ticketing softwares
- Have great communication skills
- You are open to learning new stuff (super important).
- You are humble, kind, and are open to feedback (super duper important).
Why should you join us?
- Attractive salary with annual performance based increments
- 100% remote company
- You get to take on a pivotal role in taking your work profile to the next level
- Full overview and involvement of all tasks and process in your department. You will know how things work from inception to scalability. This is a key factor in learning everything about the field you are working in and thus enhancement of your career
- Full ownership of your work. You will be your own manager, thus getting autonomy to perform.
- Global exposure: Work with a global client base. You get the exposure of client behaviour and needs across the world, a valuable asset to have in your profile.
šāāļø Team, culture and perks
Here are some of our core values to give you a sense of who we are as a team:
- You should be ready to work in small teams.
- We like to take ownership of our work and expect the same from our team members.
- Weāre super transparent. We all know what everyoneās working on and howās the company doing.
- You can directly share and receive feedback with the founders at any time.
- Youāll get the freedom to work 100% remote
- We organise yearly get together for the team offsite
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š¤ Whatās the interview process like?
Yes, we do have a process, and itās simple.
Step 1: Fill a form with relevant questions for the profile
Step 2: Complete a task to judge your skills
Step 3: Interview round and Reference check
Step 4: Another task round to to judge your skills
Step 5: Job Offer (contingent on the above steps).
Welcome to the Sumtracker team!
So, think weāre a good fit? Then letās roll.
About Sumtracker Software
About
Sumtracker is a SaaS application for ecommerce merchants to manage inventory for their online stores. Sumtracker is integrated with platforms such as Shopify, eBay, Etsy, Amazon, BigCommerce and WooCommerce. These platforms provide limited functions for sellers to manage their inventory. We provide a central dashboard where they can automate tasks and take better decisions to drive more sales.
We have a global client base in countries like US, UK and Australia. We are on a mission to grow Sumtracker and take on global competitors in this space.
Company video
Connect with the team
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Job Description: PEL Data Analyst
Job Title PEL Data Analyst / PEL ADMIN OFFICER
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Our Client is one of the most reputed service groups in Omanās construction and mining industry. The organization has grown from a small family
business to one that leads the industry in construction contracting, manufacturing of cement products, building finishes products, roads, asphalt &
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& Quality. With a diverse team of over 22,000 employees, The Group endeavours to serve the Sultanate with international quality products &
services to meet the demands of the growing nation.
Purpose of the job
Responsible for all day-to-day activities supporting the improvement of organizational effectiveness by working with extended teams & functions to
develop & implement; high-quality reports, dashboards and performance indicators for the PEL Division.
Key Responsibilities & Activities:
1. Responsible for data modeling and analysis.
2. Responsible for deep data dives and extremely detailed analysis of various data points collected during the need identification phase.
Organize and present data to line management for appropriate guidance and subsequent process mapping.
3. Responsible for rigorous periodic reviews of various individual, functional, business unit, and group metrics and indicators of success.
Through but not limited to ā key productivity indicators, result areas, heath meter, performance goals etc. Report results to line
management and support the decision-making process.
4. Responsible for the development of high-quality analytical reports, and training packs.
5. Responsible for all individual and specific departmental productivity targets, financial objectives, KPIs and attainment thereof.
Other tasks:
1. Promoting The Group Values, Code of Conduct and associated policies
2. Participating and providing positive contributions to technical, commercial, planning, safety and quality performance of the organization
and by Client, Contractual, and regulatory requirements
3. Visiting Sites and Project locations to discuss operational aspects and carry out training.
4. Undertaking any other responsibilities as directed and mutually agreed with the Line Management.
The above list is not exhaustive. Individuals may be required to perform additional job-related tasks and duties as assigned.
Educational Qualifications
ā¢ Bachelorās degree in engineering
ā¢ Masters (preferred)
Professional Certifications ā¢ Certifications related to Data Analyst or Data Scientist (preferred)
Skills
ā¢ Advanced Excel, Macros, & MS Power Query and MS Power BI, Google Data Studio (Looker Studio)
ā¢ Knowledge of Python, M Code and DAX is a plus
ā¢ Data management, Bigdata, Data analysis
ā¢ Attention to details and strong analytical skills.
ā¢ Strong data management skills
Experience ā¢ 4 years position specific experience
ā¢ 7 years overall professional experience
Language
ā¢ English (fluent)
ā¢ Arabic (preferred)
-Developing Concepts and Ideas
-Oversee the Multimedia Productions
-Aligning Creative Departments and Stakeholders with their ideas.
-Understanding Client needs & Planning accordingly.
-Create and enforce design & branding guidelines.
-Manage Budgets & project resources.
Job Responsibilities Include:
- Generating business through online freelancing portals like UpWork, GURU, Freelancer, etc.
- Candidates should know how to generate business through Social Networking sites like Facebook, LinkedIn etc.
- Must have experience with bidding sites like Upwork, Guru, Lead generator, Calling, Drafting of proposals, Client interaction, Negotiation, also coordinate with technical team.
- Must be able to make proposals and replies to the leads.
- Must understand the running website /application development and must be able to explain those to the clients.
- Must have good Marketing skills, Expert in Social Media, Work individually & within the team.
- Must be able to conduct in depth market research about the clients in the targeted geography.
Skill-Set & Experience:
- Must have Experience with UPWORK, GURU, PPH, FIVER bidding portals.
- Must have expertise on LinkedIn.
- Strong Communication, Presentation Skills.
- Convincing, Negotiation skills.
- Must have knowledge of Lead Generation and closure.
- Must have experience with Client Communication and Team handling.
- Expertise in writing Business Proposals will be a plus point.
- Project Management Skills.
Job Location:Ā Noida (Night Shift)
Education Qualification :Ā BE / B Tech / BCA / MCA / MBA
At least: 2+ years experience Candidate should have prior Sales / BDE / BDM experience in the Software Development Company (Ecommerce & Web)
- Act as a key point of contact to the Business Transformation Services, Business Analysis, and Functional Architecture and Solution Architecture groups throughout the implementation
- Interface with business stakeholders to determine key design/process decisions, and contribute to overall delivery plan.
- Deliver assigned tasks complete and on time as designated by the Programme Office to ensure smooth progress of the implementation.
- Contribute and take ownership for various project related tasks / planning activities as the programme evolves
- Knowledge and Practical experience of Project Management methodologies ā ability to configure delivery work stream frameworks to progress timelines and delivery milestones
- Demonstrate ability in planning consulting/functional work & ownership of project outcomes
Qualification: MBA(Tier 1 B-School)
Want to work with an established & growing IT company? Join team Benison to have the right challenges that will help you accelerate your career growth to the next level, faster!Ā Ā Ā
Benison Technologies was started in 2011 with a mission to revolutionize the silicon industry in India, with a host of amazing big clients like Google, Cisco, McAfee, Intel, and so on, you get to experience the best of both worlds. If you consider yourself an engineer who is capable to join our ever-growing team, then this is the right opportunity for you:Ā Ā
Ā Ā
Why Benison Tech?Ā Ā Ā
We have a partial acquisition from one of the biggest names in the world (well we canāt name them thanks to confidentiality) itās one of the FAANG companies, and you can āGoogleā it if you like.Ā Ā
Oh! & one more thing, this did not happen by accident, our team put a ton of efforts to turn this gigantic dream into a reality.Ā Ā
Benison Tech has a consistent history of demonstrating growth through innovation time and again.Ā Ā Ā
We donāt stop there, we then re-invest our profits back into the initiatives for the growth of our people, our culture and the company. Now enough with us, letās talk about the job roles & responsibilities:Ā Ā Ā Ā
Ā Ā
What you will be working on:Ā
- Key contributor for developing product strategies and features.Ā
- Software development for industries leading SaaS platformĀ
- You will be involved closely in planning, designing, integration of client requirements.Ā
- You will be working with one of the leaders in data resiliency and data protection.Ā
Ā Ā
Here are some technical skills require:Ā Ā
- Independently own features and create feature test plans/strategies based on development and feature completion milestones.Ā Ā Ā
- Identify quality assurance process bottlenecks and suggest actions for improvement.Ā Ā Ā
- Design automation framework for automating feature tests.Ā Ā Ā
- Participate in test cases, test plans, s and code reviews.Ā Ā
- Resolve functional queries coming from other business units such as support, escalation, product management, etc.Ā Ā Ā
- Participate in bug trailing, tracking quality assurance metrics.Ā Ā
- Hands-on experience with Python-Selenium or Cypress, will be preferred.Ā Ā Ā
- Familiarity with Test Management systems like XRay and bug tracker like JIRA tools.Ā Ā
Ā Ā
What we expect from you:Ā Ā Ā Ā
- 3-10 Years of relevant experience in QA Automation.Ā Ā Ā
- Expert at test automation, creating test plans, test strategies for testing multiple product modulesĀ Ā Ā
- Should be able to quickly analyze failures and trace back to issues in the product or the automation suite.Ā Ā
- As a Software Development Engineer in Test you should be an expert at test automation for APIs as well as UI, creating test plans and test strategies for testing product features.Ā Ā
- You will guide and mentor junior team members by reviewing their automation code and test cases to ensure good coverage and quality of a featureĀ Ā
- Resolve functional queries coming from other business units such as support, escalation, product management, etc.Ā Ā
- Be a quick learner and be open to working on new technologies if needed.Ā Ā Ā Ā
- Excellent team player with strong verbal & written communication skills.Ā Ā Ā Ā
- Be able to step up when the situation demands such as meeting deadlines and critical production issues.Ā Ā Ā Ā
- Propose changes or enhancements to the framework for enabling new feature tests.Ā Ā
Ā Ā
Ā Few Skills which will add brownie points to your roleĀ Ā
- Working knowledge of Dockers and Kubernetes will be an advantageĀ Ā Ā
- Awareness of general manual and automation concepts and all types of testing methodsĀ Ā
- Knowledge of the Backup or Storage domain will be an advantage.Ā Ā
Ā Ā
If the above fits your skill-sets and tickles your interest then read below about the additional benefits that our company offers to talented folks like you:Ā Ā
Ā Ā
Work Culture and BenefitsĀ Ā Ā Ā
- Competitive salary and benefits package Ā
(H1-B which means a chance to work onsite out of India)Ā Ā Ā - A culture focused on talent development where you get promoted within the quarterly cycle of your anniversary.Ā Ā Ā Ā Ā Ā Ā Ā Ā
- Opportunity to work with cutting-edge & challenging technologies including legacy tech.Ā Ā Ā Ā Ā Ā
- Open cafeteria to grab some munchies while you work, we make sure the space feels like your second home, you can also wear pyjamas if you like.Ā Ā Ā Ā Ā Ā Ā Ā Ā
- Employee engagement initiatives such as project parties, flexible work hours, and long service awards, team bonding activities within the company, extra learning and personal development trainings, because why stop your learning at one thing!Ā Ā Ā
- Insurance coverage: Group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and your parents. (With some of the best insurance partners in India)Ā Ā
- Enjoy collaborative innovation (each members gets to innovate & think out of the box), along with highly experienced team managers who maintain diversity and work-life well-being.Ā Ā
- And of course, you get to work on projects from some of the most recognised brands within the networking and security space of the world, unlocking global opportunities to learn, grow & contribute in a way that is truly impactful yet purposeful at the same time.Ā Ā
Ā Ā
Still not satisfied, and want more proof?Ā Ā
Head to our website https://benisontech.com/">https://benisontech.com to learn more.Ā
Job Description
ā Solicits and maintains network of prospects
ā Sells products and/or services and develops new account relationships
ā Initiates contact with prospective customers to sell targeted products
ā Demonstrates and showcases capabilities of the products/platforms
ā Works as a member of a sales team to sell assigned products or services to identified
key accounts
ā Demonstrates product knowledge including various solutions, markets and competitive
intelligence
ā Prepares and presents proposals to clients utilizing company resources and tools.
ā Negotiates, structures and closes "deals" that meet customer expectations and
company ability to deliver; utilizes appropriate company resources per the resources
plan to provide product marketing support or specialized product sales expertise
ā Assists in the development of sales plans and strategies.
ā Meets sales goals and objectives.
ā Other related duties assigned as needed
Education requirement
ā Bachelor's degree or the equivalent combination of education, training, or work
experience
General knowledge, skills & abilities
ā Good experience and understanding of rewards, incentives and gift card industry
ā General knowledge of Human Capital Management, Compensation and Benefits
platforms including systems and applications
ā Requires expert negotiation and communication skills, both written and verbal
ā Requires solid decision-making and problem solving skills
ā Analytical skills are required to determine client business needs and requirements
ā Ability to remain calm under various levels of pressure
ā Ability to show established track record of involvement in industry trade groups preferred
ā Requires the ability to establish and maintain effective working relationships with all
levels of management (internally/externally), employees, clients and public
ā Travel will be required
companyĀ job level description
ā 5 to 10 years field sales experience in a similar industry
ā Needs to be a self-starter working with minimal supervision
ā Mid-level quota carrying position with a career path to a sales leadership role
ā Decisions are made within established policies and standard practices
ā Learns to use professional concepts
ā Applies company policies and procedures to resolve routine issues
ā Is required to have good knowledge of company products and services
ā May have own territory or work on a team
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between
concepts, yet maintain the quality of content, interact and share your ideas and have loads of
learning while at work. Work with a team of highly talented young professionals and enjoy the
benefits of being at company.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF,
Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and
Compass.company works with over 1000 global clients. We help our clients in engaging and
motivating their employees, sales teams, channel partners, or consumers for better business
results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will
wait for a reasonable time of around 3-5 days before we screen the collected applications and
start lining up job discussions with the hiring manager. We however assure you that we will
attempt to maintain a reasonable time window for successfully closing this requirement. The
candidates will be kept informed and updated on the feedback and application status
Come and Join the future.
This is an opportunity to work directly with Industry experts having 20+ years of experience in Technology and product development.
Roles and ResponsibilitiesĀ
- Developing front end website architecture.
- Designing user interactions on web pages.
- Developing back end website applications.
- Creating servers and databases for functionality.
- Ensuring cross-platform optimization for mobile phones.
- Ensuring responsiveness of applications.
- Working alongside graphic designers for web design features.
- Seeing through a project from conception to finished product.
- Designing and developing APIs.
- Meeting both technical and consumer needs.
- Staying abreast of developments in web applications
Desired Candidate Profile
- Strong organizational and project management skills.
- Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
- Familiarity with JavaScript frameworks such as Angular JS, and React JS.
- Proficiency with server-side languages like Nodejs, and Expressjs.
- Familiarity with database technology such as MySQL, Postgresql or MongoDB.
- Excellent verbal communication skills.
- Good problem-solving skills.
- Attention to detail.
About the Company:
This opportunity is for anĀ AI Drone Technology startup funded by the Indian Army. It is working to develop cutting-edge products to help the Indian Army gain an edge in New Age Enemy Warfare.
They are working on using drones to neutralize terrorists hidden in deep forests. Get a chance to contribute to secure our borders against the enemy.
Responsibilities:
- Extensive knowledge in machine learning and deep learning techniques
- Solid background in image processing/computer vision
- Experience in building datasets for computer vision tasks
- Experience working with and creating data structures/architectures
- Proficiency in at least one major machine learning framework such as Tensorflow, Pytorch
- Experience visualizing data to stakeholders
- Ability to analyze and debug complex algorithms
- Highly skilled in Python scripting language
- Creativity and curiosity for solving highly complex problems
- Excellent communication and collaboration skills
Ā
Educational Qualification:
MS in Engineering, Applied Mathematics, Data Science, Computer Science or equivalent field, with 3 years industry experience, a PhD degree or equivalent industry experience.
Interview Kickstart is one of the leading platforms helping Software Engineers prepare for tough technical interviews. Over the last 5 years we have helped over 3000 engineers Nail the toughest technical interviews on the planet. We are successful, profitable, and have a vision of building the world's largest Career Upleveling platform.Ā
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We are looking for top-notch, motivated engineers to come join our growing team at IK.
Who you are
- You have 2 - 7 years experience.
- You love the buzz of a highly productive and fast moving team.
- Strong product and design sensibilities and an obsessive attention to detail.
- You have a get-things-done attitude and deep empathy for users and fellow teammates.
- You can write testable, maintainable code thatās easy to understand.
- You love coding and look forward to taking on complex, abstract features.
- You don't care about front end, backend kinda titles. You like working anywhere in the "stack".
- You are looking to grow fast with a company that's on a rapid growth path.
What will excite us
- Previous startup experience or experience being part of early teams.
- Experience with the Django & Python universe.
- Experience with both Relational and NoSQL DBs.
- Competitive Programming experience.
- A keen desire to problem solve, brainstorm and debate during the interview.
What will excite you
- Complete ownership
- Experiment, fail and learn.
- High pedigree, high caliber team.
- Contribute to every area of our business. Have a real impact with your work.
- Top of the line compensation.
Requirements
- 3+ years of experience developing modular front-end components using HTML, CSS, JavaScript/Jquery, JSON and micro formats.
- 2+ years of experience in React.
- Played with Webpack and Modular architecture.
- Solid understanding of user-centered design principles.
- Experience in cross-browser compatibility.
Our interview process is designed to help you show the best version of yourself. Once your candidature is finalized, we'll send you a short video explaining the interview process.
Ā
Look forward to speaking with you soon!