Customer Support Specialist

REVIEW CRITERIA:

MANDATORY:

• Strong sales, business development and networking profile
• Must have 1+ years of experience in Sales, Business Development in investment Banking, Venture Capital, Private Equity, or related fields
• Must have experience engaging with startups or early-stage companies for partnerships or fundraising
• Must have experience identifying and sourcing startup deal flow or fundraising mandates
• Must have basic understanding of startup financing, equity structures, investor types, and fundraising models
• Must maintain deal pipeline, BD dashboards, and mandate records
• Must have high ownership and target-driven mindset

PREFERRED:

• Experience representing the company at events, networking forums, or startup platforms
• MBA preferred

ROLES AND RESPONSIBILITIES:

Deal Sourcing & Origination:

• Identify and engage startups, early-stage companies, and growth businesses seeking funding or strategic investment partners.
• Build and maintain a strong pipeline of investment opportunities and fundraising mandates.

Relationship Building:

• Develop deep relationships with founders, CXOs, and decision-makers across industries.
• Collaborate closely with the internal investment team to evaluate opportunities for both advisory and co-investment.

Market Research & Intelligence:

• Monitor emerging trends, sectors, and disruptive business models in the startup ecosystem.
• Track competitor activity and ecosystem developments to stay ahead of market shifts.

Fundraising Support:

• Pitch the firm’s advisory services and investment philosophy to startups and entrepreneurs.
• Assist in designing outreach strategies to attract quality fundraising mandates and co-investment opportunities.

Networking & Branding:

• Represent the firm at startup events, pitch competitions, and investor forums.
• Build thought leadership and enhance the firm’s brand presence within the startup and investment ecosystem.

IDEAL CANDIDATE:

Education:

• Bachelor’s degree in Finance, Commerce, Economics, Business, or related fields. MBA or equivalent qualification preferred.

Experience:

• 1-4 years of experience in sales, business development, investment banking, venture capital, private equity, or related fields.
• Strong understanding of the startup ecosystem, fundraising processes, and investment models.

Skills:

• Excellent communication, networking, and negotiation skills.
• Ability to build and maintain high-value relationships with founders and investors.
• Analytical skills to identify quality opportunities for advisory and co-investment.
• Entrepreneurial and target-driven mindset.

Conduct offline training sessions on JAVA topics.

Prepare and share training materials, assignments, and case studies.

Guide students through hands-on activities and real-world marketing projects.

Assess student performance and provide constructive feedback.

Ensure engaging, interactive, and practical classroom sessions.

Job Role: Senior Executive- Sales and Operations

• Qualification- Graduates
• Exp- 3 to 4 years
• Salary package will be INR 3.5 to 4 Lakhs

Job Description

- Maintaining personal network with business partners, land owners, builders' organizations and high net worth customers

- Make proposal submission

- Achieve monthly sales targets

- Provide timely and accurate sales information & feedback to the Manager

- Process administration functions.

- Evaluate all vendor agreements and invoices and organize contracts.

JobDost is promoted by JetSynthesys. 

JetSynthesys:

A digital ecosystem with products spanning across ITES, Personalized Entertainment, Telecom & Digital Media. Over 400 employees, headquartered in Pune, with offices in Mumbai, Bangalore, Tokyo, Singapore, London, New York, Los Angeles & San Francisco.

We are bridging the world, together with you. JetSynthesys was formed with the driving purpose to enrich the lives of all Indians. We passionately keep our finger on the pulse of the shifting trends and the needs of the Indian people as well as the western world. We take pride in being agile and strategic, helping to generate and provide support structures for these different worlds to connect. And we do this all in the name of sharing and cultivating culture to reveal rewards for everyone.

JobDost:

An IT product, service & staffing company. A platform to Hire Techies, offering curated services to Tech companies to optimize their recruitment process powered by E-Recruitment portal.

As a Tech Lead - MERN Stack Development, we are looking for programming geeks who are proactive and passionate about technology, coding and with 5 years of engineering experience to help us build our world-class Team of MERN Stack Developers.

What you'll do:

• Lead and mentor a team of developers on MERN Stack
• Conduct regular reviews on code and share best coding practise and all aspects of development cycle
• Work closely with the leadership team on team performance & development

Who you are:

• 5+ years of Hands-on technical expertise
• Must have relevant experience in designing, building, maintaining, and extending large-scale production systems
• Must have Strong basic Knowledge about each MERN Component - MongoDB, Express, React.js, Node JS
• Proven leadership skills: courage to challenge with candour, motivate and inspire team members
• Strong interpersonal and communication skills, for both technical and non-technical audiences
• Bonus if you have: Experience with AWS / Git, Prior Open-source contributions. Experience building responsive designs

Job Role: Full Time

Location: Remote/ If Required need to travel to Bangalore.

Qualifications & Experience: -

• Must have a bachelor’s degree in computer science or a related field (or equivalent degree and experience).
• 2+ years providing customer-facing technical support (ITOM applications).
• Good Communication Skills.

To be successful in this role, we need someone who has:

• Ability to comprehend, modify server-side object-oriented JavaScript, Unix Shell scripting and Windows scripting and PowerShell.
• Ability in server administration across OS platforms (Windows/Unix). Including understanding of user permission levels, domain configuration, group policy objects and execution of SUDO Policies.
• Understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST, Experience with troubleshooting tools such as Wireshark, Traceroute.
• Strong troubleshooting/root cause isolation skills
• Demonstrated creative problem-solving approach and strong analytical skills
• Must be proficient with analyzing log files and standard debugging concepts.
• Familiarity with tools & practices of the trade such as incident management, knowledge base, defect & escalation management.
• Excellent communication skills (verbal and written).

Preferred: - 

• Solid understanding of object-oriented programming skills (Java strongly preferred)
• A fundamental understanding of ITOM, CMDB and ITIL business process. 
• Experience providing web development support is highly desirable.
• Previous experience working with the ServiceNow platform (Asset Management, Orchestration, Discovery, Mid Server, BSM Map & Service Mapping).
• Understanding of JavaScript or any other scripting language with logical approach for given problem statement.
• Previous experience in software development(or) software consulting.
• Experience supporting and troubleshooting infrastructure level issues.

Responsibilities:

• Experience and working knowledge of Java 8, Hibernate, Spring Boot, Microservices and REST API is mandatory
• Expert understanding of the object-oriented design and programming concepts
• Strong problem solving skills, data structures and algorithms and multithreading
• Good understanding of AWS and cloud-native technologies
• Knowledge of AWS services - RDS, DynamoDB, Elastic Search, Kinesis. Experience of working with AWS SDK is preferred.
• Good understanding of CI/CD and Jenkins pipeline
• Experience of writing unit tests using Junit/Mockito
• Knowledge of Integration Testing framework like Cucumber is required.
• Proficient in Git commands and branching concepts

• Role/Level: AR Analyst- Process Analyst (PA)/ Sr Process Analyst(SPA)
• Notice period: Immediate joiners preferred (do not submit profiles who’s salary expectation if above 4.6 LPA fixed)
• Experience: 1+ years(for PA)/2+ years (for SPA)
• Location- Bangalore, Bannerghatta Road, Arekere gate & Chennai
• Must have:

Accounts receivable, AR calling, Denial management.

Process: Voice.