Content Operations Specialist
Location: Work from home
Type: Primarily contract based
Nature of work: Full-time.
As a Content Operations Specialist at Pratilipi Marathi, you will closely work with our Content Operations lead and other language owners to ensure delighting millions of readers via content curation. You will be the one who gets to decide which content list goes on our App and Website homepage. You will run writing competitions for thousands of authors. You will focus on the health and hygiene of your language by filtering content from the backend. You will get to decide which content goes into our social media.
In short - you will own a content funnel in Pratilipi Marathi. We are looking for extraordinarily creative and logical personalities to create great experiences for our authors and build great reading experiences for our readers.
What we are looking for in a person:
You must be passionate about stories and literature. Strong and commendable verbal and written communication skills in both Marathi and English are a MUST. You are hungry for growth and learning. You should be super organized, take ownership of each initiative, and have a curious mindset to learn new tools and techniques. Proficiency in Microsoft Office and G Suite is required, as is the ability to prioritize tasks and frequently multitask. You must have a deep love for Pratilipi, aspire to work with authors and make a positive impact in the language literature world.
What you’ll be doing:
- You will be closely working with our Content Operations team and take end-to-end ownership of Writing competitions in your language. You will work on ideas around writing competitions, You will create and translate drafts, rules, and value systems around competitions. You will be in charge of competition results and rewards mechanisms.
- You will understand user funnels and take up focused initiatives to scale event participation and published content numbers.
- You will do regular content sanity checks based on necessary metrics and choose the best content for the Pratilipi Premium section.
- You will do awesome vibrant translations of articles whenever required, by fully understanding the content needs.
- You will choose which story goes in front of readers on our Facebook channel. You will select creatives to engage readers in each story.
- You will be an admin of our large social media page and group, where you will approve daily published content and establish communication and customer success.
- You will be working on the health and hygiene of the platform by removing pirated content, hate speech, and explicit content.
- You will read all event content and curate the highest quality event results based on necessary metrics and what is best suited for the Pratilipi community.
- You will reply to user queries over email and help them with any kind of issues related to Pratilipi events.
- You will be responsible for assisting in the day-to-day content needs of our product managers in order to run different experiments. Your content would go to millions of readers each day.
What we offer:
- Work opportunity in a high-growth start-up environment. Be a part of something big, exciting, and meaningful.
- Learn new skills, take on challenging tasks, grow as an individual, and grow within the organization.
- Career development in Content operations, Linguist, Content Management, Community operations, Content writing, or similar fields.
- Dynamic, creative, and collaborative work environment. Supportive leadership.
- Flexible work hours and better work-life balance
- Work from Anywhere
- Salary 20-25k per month.
Interview process:
- We won’t look for an experience.
- We would take interviews over a few phone calls and Zoom.
- Expect one or two assignments once you clear the first round of interviews.
About Pratilipi
About
Founded in 2015 by a set of reading enthusiasts, Pratilipi is a storytelling platform which brings readers, writers and their stories together. Something that started as a reading platform we are now operating across three more products - Pratilipi Comics, Pratilipi FM, and IVM podcasts.
All the magic happens from a super cool office in Bangalore where we brainstorm, ideate, debate, and execute. Aggressive and fast paced, we motivate ourselves with meaningful disputes over infinite cups of tea.
Product Details -
- Self-publishing Platform – 12 languages, 250K+ writers, 2.6M+ stories, 25m+ MAU, 1.7b minutes total time reading.
- We record 2M+ new followers, 5.5M+ new ratings, and 2M+ new reviews on the platform every month.
- We are larger than other Indian online literature platforms combined.
- Pratilipi FM – Our stories are now in audio format across 8 languages, 5000+ Hours of Content, 100K MAU
- Pratilipi Comics – Classic and in-house produced comics in 2 languages, 150+ Comic Series, 300K MAU
- IVM Podcasts - Largest Podcasting Studio in India, with 3M+ listens a month
About the Team:
- Our Engineering team works closely with the Product, Business and Data Science teams to build experiments & features that enable delightful experiences for our Users. Hence we fight a lot and party even more.
- We are a lean team that learns from each other and iterates rapidly to make a larger impact. Any point in time, we are seen making (and breaking) high user impact features in production.
- Our Micro-services architecture allows us to be Polyglot in the technology stack. We are completely hosted on AWS Platform. We are available to users via Web, Android and iOS.
- Our tech team consists of 25+ engineers who work in a high ownership driven environment, from fixing bugs to developing features to organizing stand up comedy shows in the office.
- With the organisation strength of 95+, we are looking for accountable engineers who fit into our culture and bring something new to the table, including party tricks.
Connect with the team
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About us
CallHub provides cloud based communication software for nonprofits, political parties, advocacy organizations and businesses. We have delivered over 200 millions messages and calls for thousands of customers. We help political candidates during their campaigns in getting their message across to their voters, conduct surveys, manage event/town-hall invites and with recruiting volunteers for election campaigns. We are profitable with 8000+ paying customers from North America, Australia and Europe. Our customers include Uber, the Democratic Party, major political parties in the US, Canada, UK, France and Australia.
About the Role
As a Senior/Lead Software Engineer at CallHub, you will play a critical role in leading the development and enhancement of our cloud-based communication and telephony platform (SaaS). You will be responsible for designing, building, and optimizing scalable, high-performance backend systems that support the rapid growth of our global user base, ensuring reliability, security, and customer satisfaction at every step. In this role, you will collaborate with cross-functional teams of highly skilled software engineers, operations engineers, and product managers to drive innovation and create products that delight customers by exceeding their expectations. You will lead technical decision-making, mentor engineers, and be responsible for building robust systems that are always available, while also contributing to the development of automation tools to streamline processes and improve efficiency. We are seeking experienced engineers with a deep understanding of software engineering principles, strong problem-solving skills, and a passion for leading teams to deliver impactful, customer-focused solutions. If you thrive in a fast-paced environment, love solving complex technical challenges, and are excited about mentoring and guiding the next generation of engineers, we’d love to hear from you!
Your Responsibilities
- Lead the design, development, and deployment of complex, scalable, reliable, and highly available features for world-class SaaS products and services.
- Guide the engineering team in adopting best practices for software development, code quality, and architecture.
- Make strategic architectural and technical decisions, ensuring the scalability, security, and performance of software applications.
- Proactively identify, prioritize, and address technical debt to improve system performance, maintainability, and long-term scalability, ensuring a solid foundation for future development.
- Collaborate with cross-functional teams (product managers, designers, and stakeholders) to define project scope, requirements, and timelines.
- Mentor and coach team members, providing technical guidance and fostering professional development.
- Oversee code reviews, ensuring adherence to best practices and maintaining high code quality standards.
- Drive continuous improvement in development processes, tools, and technologies to increase team productivity and product quality.
- Stay updated with the latest industry trends and emerging technologies to drive innovation and keep the team at the cutting edge.
- Ensure project timelines and goals are met, managing risks and resolving any technical challenges that arise during development.
- Foster a collaborative and inclusive team culture, promoting open communication and problem-solving.
- Imbibe and maintain a strong customer delight attitude while designing and building products.
What we’re looking for
- 6+ years of experience in software engineering, with a proven track record of leading engineering teams and mentoring junior developers.
- Strong expertise in designing and developing scalable backend systems, web services, and REST APIs using Python/Django or similar frameworks.
- Solid understanding of cloud-based architectures and microservices, with experience in deploying and maintaining SaaS applications.
- Solid experience in software engineering principles, including CI/CD pipelines, unit testing, code reviews, and version control (e.g., Git).
- Proficiency in working with databases like PostgreSQL, and experience in optimizing queries and ensuring high availability.
- Deep knowledge of computer science fundamentals, including data structures, algorithms, and software design principles.
- Experience with frontend technologies such as React, JavaScript, HTML, and CSS, and an understanding of how they integrate with backend services.
- Ability to quickly adapt to new technologies and make informed technical decisions in dynamic environments.
- Strong attention to detail, with the ability to empathize with customer needs and translate them into impactful software solutions.
- Excellent written and verbal communication skills, with the ability to clearly articulate technical concepts to both technical and non-technical stakeholders.
- Collaborative team player, willing to support and work closely with cross-functional teams.
- Bachelor’s or Master’s degree in Engineering or Computer Science from a reputable institution.
What you can look forward to
- Leadership and Ownership: Lead and oversee the entire software development lifecycle, from system design and development (backend and frontend) to QA and DevOps, with a focus on driving high-impact projects.
- Strategic Impact: Witness the direct impact of your work on our users and the overall success of the company, shaping products and solutions that make a significant difference.
- Innovative Technologies: Stay at the forefront of technology by working with the latest tools and frameworks, as we continuously innovate to deliver reliable and scalable solutions for our customers.
- Collaborative Culture: Engage in a culture of openness and collaboration, where your insights and leadership help drive the company’s success and delight our customers.
Job Description:
We are seeking an experienced Full Stack React Developer who is passionate about building and maintaining scalable mobile and web applications. The ideal candidate will have a strong background in both front-end and back-end development, with expertise in React for web and React Native for mobile development. You will work closely with our founder to implement new features, optimize performance, and ensure the highest quality user experience across both platforms.
Key Responsibilities:
• Develop and maintain the front-end of our app using React for web and React Native for mobile.
• Build and manage the back-end services and APIs to support both the mobile and web apps, including database design and integration.
• Implement responsive design principles to ensure the app works seamlessly across various devices and screen sizes.
• Optimize the app for maximum speed and scalability.
• Integrate third-party services and APIs as needed.
• Troubleshoot and debug issues to ensure the apps run smoothly on both web and mobile platforms.
Requirements:
• Proven experience as a Full Stack Developer or similar role with a focus on React and React Native.
• Strong proficiency in JavaScript, HTML, and CSS.
• Experience with back-end frameworks (Node.js, Express, Firebase etc.).
• Proficiency in database design and management (Firestore, SQL, NoSQL).
• Experience with RESTful APIs and third-party integrations.
• Familiarity with version control systems (Git).
• Knowledge of responsive design principles and mobile-first development.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and the ability to work collaboratively in a remote team environment.
Preferred Qualifications:
• Experience in building and scaling e-commerce or rental platforms.
• Familiarity with cloud services (AWS, Google Cloud, etc.).
• Understanding of CI/CD pipelines and automated testing.
• Knowledge of UI/UX design principles.
What does the core role include?
- Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
- Designing stateless components in React Native
- Contributing in all phases of the development lifecycle
- Working with the developers to create and maintain a robust framework to support the apps
- Working with the developers to build the interface with a focus on usability features
What else can you expect in the role?
- Prepare and produce releases of software components
- Optimizing performance for the apps
- Problem-solving skills, analytical mind, and positive attitude
- Ability to think from end users perspective and focused on improving the overall product experience.
- Deliver across the entire app life cycle concept, design, build, deploy, test, release to app stores and support
What can fetch you brownie points?
- Hands on experience with React Native is required
- Hands-on experience in React Native APIs, ReactJS, Javascript, ECMAScript (OOJS) and JSX.
- Strong understanding of JavaScript ecosystem
- Hands on experience on Android in creating Hybrid / Native applications
- Demonstrable UI/UX experience on a large-scale app.
- Thorough understanding of React Native development tools like IDEs (Nuclide, Atom, Sublime Text, or Visual
- Good knowledge of JS frameworks like ReactJS is a plus.
Desired Skills and Experience
Hybrid Apps,React Native, Native iOS and Android Architecture understanding
ABOUT US:
Formed with the vision of helping brands in digital customer experiences, we believe that machine learning and AI are going to fundamentally transform omni-channel digital engagement. We are visionaries, data scientists, coders and business people. And we are also customers who feel the pain of brands with disjointed customer experiences, with myriad product ecosystems to effectively deal with the end clients.
We are the leading true omni-channel Digital Customer Experience Platform with a goal #beyondORM #beyondListening #takecontrol. We have been helping brands and enterprises to enhance their digital customer experience and gain insights through data & analytics. With our AI driven conversation cloud and digital media command centre, and real-time dashboards we are empowering our clients #beyondsocial. We are headquartered in US, we have physical presence in India and US, and function through partners in APAC region. Our product is sold in over 100 countries directly or through partners.
Role –Technical Account Executive
Experience-3-5 Years
Shift- Day
Location: Bangalore
Immediate Joiners preferred.
About The Job
Simplify360’s is seeking an experienced and highly skilled support engineer or systems administrator with an overall 3-4 years of experience, to join us as Senior Technical Account Manager for our enterprise customer In this role, you'll provide personalized, proactive technology engagement and guidance, and cultivate high-value relationships with clients as you seek to understand and meet their needs with the complete portfolio of product. As a Senior Technical Account Manager, you will provide a level of premium advisory-based support that builds, maintains, and grows long-lasting customer loyalty by tailoring support for each of our customer's environments, facilitating collaboration with their other vendors, and advocating on the customer's behalf. At the same time, you'll work closely with our Engineering, Product Management, Support, Sales & Services teams to debug, test, and resolve issues.
Responsibilities:
• Primarily supporting assigned customers related to platform training, helping with the reports, taking calls
• Coordinaion with dev, sales, support
• Quarterly reviews or monthly reviews
• Deliver key portfolio updates and assist customers with upgrades.
• Understand your customers' technical infrastructures, hardware, processes, and offerings
• Perform initial or secondary investigations and respond to online and phone support requests.
• Manage customer cases and maintain clear and concise case documentation.
• Create customer engagement plans & keep documentation on customer environments updated.
• Ensure a high level of customer satisfaction with each qualified engagement through the complete adoption life cycle of our offerings.
• Provide ad-hoc Technical Support to key customer base, including troubleshooting and resolution, through phone calls, emails and face-to-face meetings.
• Liaise with clients alongside the Account Manager, representing products from both a technical and software integration perspective.
• Manage technical communications with client’s technical team, project team, customer services team and senior executives.
• Proactively resolve business & technical problems.
• Work collaboratively with the designated account team to ensure excellent customer service is offered consistently.
• Work with Sales team to identify new opportunities within existing relationships, either due to white space or new product/service offerings.
• Work with global front-line support teams for technical escalation and issue management.
• Meet with existing customers for regular and ad-hoc service-related reviews.
• Maintain expert knowledge of product.
• Enter case information into the CRM to ensure appropriate resolution management.
Requirements:
• A bachelor's degree in computer science or engineering.
• Experience in technical support and sales.
• Good technical and product knowledge.
• Good critical thinking and problem-solving skills.
• Working knowledge of sales software.
• Proven & strong system administration and troubleshooting experience with Linux platforms.
• Experience in a DevOps tools.
• Excellent reading and writing skills in English.
• Ability to effectively manage and grow existing enterprise customers by delivering proactive, relationship-based, best-in-class support.
Looking for immediate joiners for Pune location only who are having good experience into B2b, Saas and in Field sales.
Team handling experience is compulsory.
About the company
unHR is the brand name for Talent Loans Technologies Pvt. Ltd.
We provide HR shared services to startups and small businesses who are either looking to hire their first HR or are struggling to manage their HR Processes.
Services include:
HR Compliant Policies & Process
Employee Onboarding & Exits
Employee Training & Development
Relief From Complex HR Issues
Annual & Comprehensive HR Audits
Overall Work:
You will manage HR operations for unHR Clients. Your work will include the services mentioned above.
Requirements
- 3+ Years of HR experience
- Should have worked with company founders directly
- Should be able to work from the office at our New Delhi location
- Should have created HR Policies, handled employee grievances
- Should have managed employee onboarding & Exit formalities
- Should have done recruitment of various levels in the organization
Benefits
- All women workforce
- Energetic work environment
- Regular Mental Wellness sessions
- Medical Insurance coming soon
- Mentoring by industry experts
- Startup growth
- Work with highly successful startup founders
* Managing the clients
* Making cold calls
* Attending direct walk-ins
* converting cold calls & walk-in inquiries
* Achieving the given sales target
About the Company
The Company is committed to providing tech-enabled solutions which aim to improve store sales and profitability for India’Corner storesres.It has product lines in distribution,staffing, logistics and distribution Technology.
Job Designation: Software Developer-Android
Job Location: Bangalore
Responsibilities- Understand and identify requirements
UI/UX Design
Coding
Unit Tests
Documentation
Qualifications : B.E (CS) or MCA
Technical skills (necessary to have): Native Android, React Native
Technical skills (good to have): good understanding of UI/UX, DSA, backend capabilities, RDBMS, php, python, Java
Regards
Team Merito
This wellness platform is revolutionising primary health and wellness in India.
- Creating strategies to drive sales through ecommerce marketplaces like Amazon, Flipkart, Nykaa, Healthkart etc
- Categorizing, listing and positioning the company’s products in various Ecommerce marketplaces such as Amazon and Flipkart and generating interest in the same for the right audience.
- Recommending, managing and executing online content and promotional campaigns to increase the company’s business and in turn increase the revenue.
- Being responsible and managing various operational activities such as merchandising, post listings, customer service etc. related to the company’s e-commerce presence.
- Researching, analyzing and providing insights on online shopping trends of customers and reporting the same to the management.
- Addressing and resolving customer issues and concerns in a timely manner and ensuring excellent customer service. Also collecting and working on the feedback given by customers in the marketplaces regarding the company’s products.
- Monitoring the business performance on the e-commerce marketplaces and reporting the same along with recommendations to the management.
- Updating and maintaining e-commerce sales data and reporting the same to the management in regular intervals
- Ensuring compliance of related laws & regulations while managing various contracts, disclaimers, agreements etc. Also, participating in the planning/forecasting of relevant budgets.
- Working closely with various internal teams as well as external third-party stakeholders.
Desired Candidate Profile
What you need to have:- Graduation is a must.
- Relevant experience of 4-8 years in e-commerce marketplace sales
- Proficient with marketplace portals like Amazon and Flipkart.
- Excellent knowledge of prevailing procedures and techniques in e-commerce.
- Hands-on experience in managing and maintaining e-commerce websites/portals.
- Excellent communication, analytical, multi-tasking and negotiation skills.
- Taking the ownership for this pulp sales to our esteemed B2B2C clients
- Connecting with potential clients and converting them into paying customers
- Working with clients to customise our pulp offering as per their needs.
- Developing a team for regional sales team for better client interaction.
- Exploring the possibilities for FMCG product marketing with the pulp.
- Identifying the demand in this sector and accordingly helping the company in defining the growth strategy.
- Creating a big impact in agro and food processing sector which is currently lagging in the country.
What you need to have:
- Understanding of pulp industry, experience in food processing or manufacturing sector
- Fast learner, good understanding of food industry
- Previous work experience in food industry will be advantageous
- Computer literate with hands on experience with basic Microsoft office and email communication.
- Looking for opportunity in agro / FMCG / Food processing sector
- Keen on giving a boost to a lagging sector