Customer Success Manager

We are looking for a skilled and 2-6 years experienced junior/senior MEAN/MERN Stack

Developer to join our talented development team. If you are passionate about cutting-edge

technologies, have a proven track record of delivering high-quality solutions, and thrive in a

collaborative and fast-paced environment, we want to hear from you.

Roles and Responsibilities:

● Develop and maintain robust and scalable web applications using MEAN/MERN

stack.

● Collaborate with cross-functional teams to define, design, and ship new features.

● Lead the architecture and design of complex software solutions.

● Ensure the technical feasibility of UI/UX design and implement responsive and user-

friendly interfaces.

● Implement best practices in software development, code reviews, and

documentation.

● Work closely with product management and stakeholders to understand

requirements and translate them into technical solutions.

● Optimise applications for maximum speed and scalability.

● Troubleshoot, debug, and resolve software defects and issues.

● Stay updated on emerging technologies and trends in MEAN/MERN stack

development and AWS Cloud services.

What is the role?

This position will play a primary role in planning, implementing, leading, and executing all aspects of Quality and Testing. The role requires hands-on QA expertise, ability to take initiative and develop and evolve our QA processes. The right candidate will be able to analyze the systems to determine what to test, the priority of those tests and the best way to test. You should understand the requirements and design test procedures and test cases for automated software testing.

Key Responsibilities

• Establish and evolve formal QA/testing practices, test processes, methodology, standards, and hygiene for agile development efforts.
• Lead and mentor QA team members.
• Lead the QA strategy, test design /plan, test automation, and drive test execution for a key strategic service delivery transformation initiative.
• Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
• Develop the strategy and enablement of User Acceptance Testing, partnering effectively with the business to ensure goal achievement.
• Respond to all requests from team members in a timely and professional manner.
• Design automated test scripts that are reusable.

• Ensure that all automated testing related activities are carried out as per the standards defined by the company.
• Negotiate, plan, and manage all release activities.
• Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists.
• Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes.

What are we looking for?

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 7+ years of experience in the software quality field including prior hands-on quality engineering experience.
• Demonstrated experience developing and executing test cases, scripts, plans and procedures to support various development methodologies.
• Familiarity with the entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Performance and Volume, User Acceptance).
• Understanding of multi-tier web application architecture and deployment.
• Understanding of existing QA best practices and methodologies to design, implement and automate processes.
• Prior success using a metrics-driven approach and closed-loop feedback to improve software deliverables and improve predictability and reliability of releases.
• Detailed and effective written communication skills for documenting the features tested and bugs found.
• Highly organized, detail oriented, extremely responsive, and able to prioritize a large number of tasks.
• Self-motivated, works well independently and with others.

Whom will you work with?

You will work with a top-notch tech team and report to the engineering head.

What can you look for?

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being with the company.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Company works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.

The Role

We are looking for dedicated sales professionals to drive the adoption of our product at Higher Ed institutions, universities, and colleges in North America. If you're eager to advance your career in sales and grow with a dynamic team, this is the perfect opportunity for you.

Responsibilities

• Own full sales cycle, from prospecting to close.
• Present the product, online and in person, to researchers, teaching faculty and academic librarians.
• Proactively build & nurture relations with clients and users through emails, calls and in person.
• Analyze trends and make data-driven decisions based on priorities in your work.
• Work effectively with other team members to deliver on sales targets, team projects and campaigns.
• Attend trade shows and participate in other marketing activities.

Requirements:

• Willingness to work in 9 AM to 5 PM EST (New York time zone) shift.
• A college degree.
• 2+ years of sales experience, ideally in business development or account management roles
• A drive to succeed and a passion to build a career in sales.
• Excellent communication, presentation, and negotiation skills in person and online.
• Experienced with Salesforce or similar platforms.
• Confidence in dealing with clients and product users.
• Self-motivated, initiative, results-oriented, and willing to learn new skills.

Why Join JoVE?

• A competitive compensation package including unlimited commissions on your sales
• You will make a direct impact in accelerating science research and education.
• Opportunity to work with global teams and in an environment that promotes innovation and collaboration.
• Our strong promotion from within culture draws a clear path to advance your career with us

Key Responsibilities

•  Build, iterate, and enhance mobile applications on Android.

•  Continue to evaluate innovative approaches on Android and present new ideas to improve our offering on Android and other mobile platforms.

•  Ensures that code developed is easy to test, easy to understand, extensible and meets the quality guidelines of the business unit.

•  Partner closely with the design team to create an intuitively easy to use application for our users.

•  Bring new features in the course taking experience to the Android platform.

•  Optimize the existing code for ease of use and performance and improve quality.

•  Continue to improve the development process. Evaluate and implement new tools as needed.

•  Lead and Contribute to a team culture that values quality while fostering initiatives and innovation.

• Knowledge of the common application/web security and OWASP vulnerabilities.

•  Knowledge of the encryption algorithms to protect sensitive information.

• Knowledge of PII, PCI, HIPPA, and GDPR compliance and how to implement.

• Understanding of security breaches of data-in-transit and data-at-rest and knowledge in implementation for both.

• Knowledge/Aware of finding the vulnerabilities of the third-party components/libraries used in the application and remediating vulnerabilities.

• Integrate with multiple devices & printers

Required skillset:

 Java, Android SDK, Rest API, SQLLite, Json, Enterprise mobility management (EMM) and EMV, POS application in Android(preferably version 4.4 Kitkat and API level 19 and above) 

Good to have:

 Play store deployment, push notifications, Web services, Android Location Services, Google Maps API, GIT

 Desired Competencies:

 Problem Solving Approach, Analytically strong, Time Management skills, Passionate to learn new technologies and working in an agile environment.

• 8-10 years of experience into IT SOX, IT Audits, ITGC testing
• Tech, M.Tech, BE, MBA or similar qualification.
• CISA (Certified Information Systems Auditor), Certified Internal Auditor (CIA), Certified Risk and Information Systems Control (CRISC), or similar professional certification preferred.
• Firm understanding of information technology, including IT process, IT general controls, as well as COSO and COBIT frameworks.
• Good technical knowledge of Application security and Access Management
• Hands-on experience on Excel, PowerPoint, PowerBI, etc.

Why we exist:

The Indian internet has exploded. Over half a billion Indians will be online before the end of this year. Most of these Indians will prefer using their own language online. And next to nobody is building solutions for them. They are prevented from using the internet to its fullest potential because English forms a language barrier.

Whenever they visit a site or app, they are met with a wall of text in a language that they do not understand.

We at Reverie believe in language equality on the internet. It’s what drives us and gives what we do meaning. Language equality basically means that every Indian should enjoy the same range of options and experiences online in their own language that an English speaker does online.

 What we do:

We take immense pride in the fact that we tackle some of the most complex and impactful problems Indian language users currently face today.

We’re working towards our mission of language equality by building a full-stack of language technologies and solutions, spanning fonts, font rendering, transliteration, translation, app & website localisation in real-time, Indian language input (check out our Swalekh keypad on the App Store https://play.google.com/store/apps/details?id=com.reverie.swalekh&;hl=en">here), Indian language voice assistants, and Indic search, to empower the Indian language user and let them tap into the possibilities the internet offers them.

 What we DON’T care about:

Your age, gender, where you went to college, or your academic scores.

 What we DO care about:

• Our mission resonates with you
• You have an insatiable curiosity, which means you’ll figure a way out even in an unfamiliar environment.
• And finally your integrity and work ethic

  Lead Developer - Full Stack

Job Description

• A lead developer who will be reponsible for the performance and efficiency of the product.
• Should be having hands on experience in Javascript and web technologies and must be proficient in NodeJS and ReactJS
• Experience with Python, GoLand & Cloud is desirable.
• Must be experienced in building scalable back-end infrastructure software or distributed systems for commercial services with exposure to Front-end and backend libraries/framework

1) Proven experience as a .NET Developer or Application Developer

2) Familiarity with the http://ASP.NET">ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

3) Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and IIS

4) Familiarity with architecture styles/APIs (REST)

5) Basic knowledge Windows Application and Windows Services,

6) Excellent troubleshooting and communication skills