TalkCharge Technologies Pvt Ltd Careers

• Design and Build advanced applications for the Android.
• Work with outside data sources and Rest API's
• Worked on MVVM architecture, third party libraries etc.
• Experience with Kotlin, Rxjava.

Roles and Responsibilities:

- Understands the value of digital influence or a digital influencer themselves.
- Whether on YouTube, Instagram, Facebook or other platforms, s/he will create relationships with content creators and work with them from negotiation to posting.

- Test new ideas, manage own projects and budgets, always look for new ways to grow the number.

- Identify, on-board, train, track and manage brand influencers across social and digital media platforms.

 -Implement engaging influencer and brand ambassador campaigns using research, competitive analysis, brand standards and social/digital media best practices.

-Develop and execute influencer marketing strategies and creative campaigns

- Keep abreast of emerging trends, technologies, and influencers

- Liaising with the marketing team to create and coordinate marketing strategies that work across different channels

• Excellent verbal & written communication skills
• Manage Voice/Non voice Process- Payment, Refunds etc.
• Ensures metrics, monitor process, provide regular coaching & mentoring to team
• Knowledge of payments and fintech
• Respond to requests through emails or chats for information in a timely, professional and positive manner to develop strong customer relations.
• Suggest ways to improve the process based on continued interactions with customers.
• Providing information about a product or service.
• Update our internal databases with information about technical issues and useful discussions with customers.
• Monitor customer complaints on social media and reach out to provide assistance.
• Inform customers about new features and functionalities.
• Follow up with customers to ensure their technical issues are resolved.
• Manage and take ownership of the resolution process for all customer related issues.