TalkCharge Technologies Pvt Ltd Careers
Jobs at TalkCharge Technologies Pvt Ltd
Android Developer - Kotlin
at TalkCharge Technologies Pvt Ltd
- Design and Build advanced applications for the Android.
- Work with outside data sources and Rest API's
- Worked on MVVM architecture, third party libraries etc.
- Experience with Kotlin, Rxjava.
Influencer Marketing Executive
at TalkCharge Technologies Pvt Ltd
Roles and Responsibilities:
- Understands the value of digital influence or a digital influencer themselves.
- Whether on YouTube, Instagram, Facebook or other platforms, s/he will create relationships with content creators and work with them from negotiation to posting.
- Test new ideas, manage own projects and budgets, always look for new ways to grow the number.
- Identify, on-board, train, track and manage brand influencers across social and digital media platforms.
-Implement engaging influencer and brand ambassador campaigns using research, competitive analysis, brand standards and social/digital media best practices.
-Develop and execute influencer marketing strategies and creative campaigns
- Keep abreast of emerging trends, technologies, and influencers
- Liaising with the marketing team to create and coordinate marketing strategies that work across different channels
Customer Support Executive
at TalkCharge Technologies Pvt Ltd
- Excellent verbal & written communication skills
- Manage Voice/Non voice Process- Payment, Refunds etc.
- Ensures metrics, monitor process, provide regular coaching & mentoring to team
- Knowledge of payments and fintech
- Respond to requests through emails or chats for information in a timely, professional and positive manner to develop strong customer relations.
- Suggest ways to improve the process based on continued interactions with customers.
- Providing information about a product or service.
- Update our internal databases with information about technical issues and useful discussions with customers.
- Monitor customer complaints on social media and reach out to provide assistance.
- Inform customers about new features and functionalities.
- Follow up with customers to ensure their technical issues are resolved.
- Manage and take ownership of the resolution process for all customer related issues.
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