About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel-https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
About the Role:
The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk"; processes and communications
Requirements:
- Associate / Bachelor's degree or equivalent experience
- 4+ Years in management
- SaaS software experience
- Several years running technical customer-facing teams.
- Experience in managing a team of over 20+
- Project management skills
- People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
- Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
- The ability to build and maintain relationships internally with team and with customers
- Excellent listening, presentation and communication skills at all levels
- The ability to partner with customers and team members in developing their strategic direction
- The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
- Strong customer facing communication skills
- Demonstrated data driven approach to problem solving
- Must be a go-getter and not afraid to ask questions
- Must have basic computer and excel skills
- Fluent in English.
- Demonstrated verbal and written communication skills.
Responsibilities:
- Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture.
- Accomplishes customer success human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
- Help to develop a proactive approach to customer success by defining customer churn risk criteria
- Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
- Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
- Drive business improvements based on customer feedback
- Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
- Devise a customer contact methodology to monitor and improve renewal/retention rates
- Interpret data that translates into action to improve the team.
- Can include managing or engagement with enterprise accounts
- Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
- Coach team on customer success best practices and training
- Provide continuous knowledge growth opportunities for Highlevel features and products
- Collaborate with cross-functional teams to ensure visibility and alignment
- Work with Product to prioritize customer features and requests
- Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
- Facilitate proper delegation to team members in the proper roles.
- Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
- Build out a road map for successful implementations and ongoing support of this process and product engagement for team
- Serve as an escalation point for critical recruiting issue resolution
- Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
- Collaborate with product team by providing status updates and customer feedback
- Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
- Continued optimization of current process and future ideals
Shubham Vishwakarma
Full Stack Developer - Averlon
About HighLevel Inc.
About
We are the fastest growing all-in-one platform for SMB's and digital marketing agencies. We offer services related to CRM, Email, 2-way SMS, phone system, Facebook, Instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
About the Team:
Currently we have millions of sales funnels, websites, attributions, forms and survey tools for lead generation. Our B2B customers use these tools to bring in the leads to the HighLevel CRM system. We are working to continuously improve the functionality of these tools to solve our customers’ business needs. In this role, you will be expected to be autonomous, guide other developers who might need technical help, collaborate with other technical teams, product, support and customer success
Some of the perks we offer:
- 100 % remote
- Uncapped leave policy
- WFH setup
- Champion big problems
Company video
Connect with the team
Company social profiles
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NOTE: Please apply only if - a) You've founding team or founder experience. b) You're from IIT/IIM/NIT/BITS. c) You've graduated in 2021/2022/2023 ONLY.
Location: Anywhere in India
Timing: US timing
About the Role
We are building our founding team and are looking for folks who are excited to get their hands dirty in a 0 to 1 journey. If you are expecting a working playbook that you can scale, the company is probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch, we would love to hear from you
You will directly work with the founders.
We are looking for an exceptional individual who can take up the challenge to build a global fintech from the ground up. As the hustler in team, you'll need to possess a strong drive, take ownership of your work, and have an insatiable desire to take action and make things happen
You will work closely with marketing, product, sales, and design teams and play a pivotal role in shaping our growth trajectory. You will be required to:
- Set up process for Outbound prospecting (reach out/follow up) via different channels.
- Inbound conversion - Set up and own inbound leads via automated follow up communication.
- Run custom campaigns e.g., writing to VCs for intros to their portfolio companies, writing to conference attendees, scraping forums and communities for relevant leads etc.
- Collaborate with industry leaders/influencers to organize webinars; conceptualize the topics of discussion based on pain points of TG and find creative ways to market the webinar.
- Work with long form content writer to create whitepapers, eBooks, templates and other resources that add value to our TG.
- Conceptualize, co-create and distribute newsletters.
- SEO - Make the company rank #1 for relevant short and long tail keywords.
- Partnerships - Forge strategic partnerships that drive revenue.
- Community - Build & nurture a close-knit community of potential/existing customers.
- Drive channels such as G2 and marketplace listings to get inbound flow.
- Get involved in other go-to-market efforts once the outbound playbook is optimized.
- Product Marketing: Product launches, Explainer videos, exploring engineering as marketing, etc.
- Organic Marketing: Blog posts, social media, Newsletters, SEO etc.
- Email Marketing: Manage lists, track opens, deliverability, domain blacklisting etc.
- Content Creation: Write content to educate internal and external stakeholders on product features and benefits.
Key Responsibilities
- 6 to 24 months of experience building a startup, doing consulting/venture capital, or working in a go-to-market/growth role.
- Solid hustle and entrepreneurial mindset; Thrive under the uncertainty that comes with an early-stage setup.
- Passion for learning new products and industries - excited to dive into the nitty-gritty technical details.
- Strong problem-solving ability and performance/metrics-driven thinking without missing creativity.
- Willingness to get your hands dirty and do the grunt work in the early days.
- Adaptable to work across time zones to cater to a global customer base.
- Excellent written and oral communication skills
- Experience in driving cross-functional initiatives, and also working independently.
- Demonstrated ability to learn quickly and add value immediately in a fast-paced environment.
- Detail-oriented with extremely good follow-up skills, self-driven, and proactive.
- Basic knowledge of SEO, tools used to plan and measure SEO results.
- Self-driven individual with high ownership and strong work ethic.
- Previous entrepreneurial experience is a huge plus.
- Not taking yourself too seriously :)
Good to Have
- Experience catering to CFO persona is a plus.
- Familiarity with billing systems, CPQ and accounting systems is a plus.
- Experience building a small team of interns is a plus.
We are seeking a highly skilled and innovative 3+ years of experienced Generative AI Engineer to join our dynamic team. As a Generative AI Engineer, you will play a key role in developing cutting-edge algorithms and models to create generative solutions that push the boundaries of artificial intelligence.
Key Responsibilities
- Design, develop, and implement cutting-edge computer vision algorithms, encompassing areas such as image processing, object detection, and segmentation.
- Leverage Generative Adversarial Network (GAN) models to synthesize novel data and enhance the quality of existing datasets.
- Engage in collaborative efforts with cross-functional teams to seamlessly integrate AI-driven solutions into our product portfolio.
- Spearhead initiatives to refine and optimize model architectures, ensuring top-tier performance and efficiency.
- Stay at the forefront of AI and computer vision advancements, ensuring our solutions are consistently state-of-the-art.
- Provide mentorship to budding data scientists, promoting a cohesive, inclusive, and knowledge-sharing team culture.
Qualifications:
- A minimum of 3 years of specialized experience in computer vision, with a focus on deep learning. Proficiency in neural architectures such as CNNs, RNNs, Encoder-Decoders, and generative models including GANs and GPT is essential.
- Demonstrated expertise in crafting, fine-tuning, and deploying AI models for real-world applications.
- Mastery in programming languages, notably Python, and familiarity with deep learning frameworks such as TensorFlow and PyTorch. Experience with image processing libraries like OpenCV and Pillow is a plus.
- Exceptional analytical and problem-solving prowess, complemented by meticulous attention to detail.
- Stellar communication and presentation abilities, with a knack for distilling intricate technical data into clear, actionable business insights.
Preferred Skills:
- Hands-on experience with cloud platforms, especially AWS, and adeptness with container orchestration tools like Docker and Kubernetes.
- Proficiency in version control utilities, particularly Git and GitHub.
- Prior contributions to the AI research community, such as publications or significant community involvement, will be highly regarded.
- Acquaintance with agile development practices.
- A compelling portfolio showcasing a range of projects in computer vision and image segmentation is desirable
- Understand product specifications and user psychologyConduct concept and usability testing and gather feedbackCreate personas through user research and dataDefine the right interaction model and evaluate its successDevelop wireframes and prototypes around customer needsFind creative ways to solve UX problems (e.g. usability, findability)Work with UI designers to implement attractive designsCommunicate design ideas and prototypes to developersKeep abreast of competitor products and industry trends
- Minimum 5 years of Testing experience , with at least 3 years of Test Automation
- “Automation first” attitude.
- Strong sense of accountability and ownership.
- Good team player and communicator with a flexible, customer-driven attitude.
- Agile / Lean attitude and mindset.
- Believe in daily improvement, easily adapt to change and have fun while doing it.
- Work well independently and within a team.
- Knowledgeable about different Software Delivery Lifecycles.
- At least 1 year experience in using at least one tool for:
- Test automation tools: Selenium Web driver, Postman, RestApi Automation
- Non-functional testing: JMeter, HP LoadRunner
Our client is a part of the world’s largest global communications group that enables renowned brands across industries and sectors to effectively realise their marketing goals by creating meaningful experiences & telling impactful stories. With four decades of experience it has effectively set benchmarks in every format- on-ground, virtual and hybrid.
This is India’s first end to end truly experiential agency and was founded by a pioneer who paved the way for corporate events in India.
As a Manager HR- TA Specialist, you will be responsible for finding, recruiting, hiring and retaining talented candidates. You'll be in charge of planning, developing and implementing a new and productive Talent Acquisition strategy for our company.
What you will do:
- Investigating and determining employee needs
- Developing a sustainable talent acquisition and hiring plan and strategies
- Designing, planning and executing employer branding activities
- Encouraging employees to be brand ambassadors
- Planning employee referral programs
- Using HRIS, Recruitment Marketing tools
- Sourcing and finding candidates qualified for open positions
- Performing analysis of hiring needs and providing employee hiring forecast
- Designing, planning and executing selection processes (conducting interviews and screening calls, administering psychological tests etc.)
- Reviewing employment applications and background check reports
- Finding bottlenecks in the recruiting process
- Performing candidate and employee satisfaction evaluations and workshops
- Planning procedures for improving the candidate experience
- Suggesting measures for improving employee retention
- Leading, overseeing and supervising members of the recruiting team
- Using sourcing methods for hard-to-fill roles
- Attending career and college fairs, and similar events
- Determining HR and recruiting KPIs
- Creating and presenting KPI reports
Desired Candidate Profile
What you need to have:- MA in human resources, business administration or similar relevant field
- 5+ years of experience as TA Manager or similar HR role
- In-depth knowledge of full-cycle recruiting and employer branding techniques
- Familiarity with a variety of different selection methods (interviews, assignments, psychological test etc.)
- Hands on experience with posting jobs on social media and job boards
- Experience with HRIS, ATS, Sourcing and Recruitment Marketing tools
- Ability to motivate employees
- A sense of ownership and pride in your performance and its impact on the company’s success
- Problem-solving skills
- Good time-management skills
- Great interpersonal and communication skills
- Strong knowledge of Human Resources law
- Sitecore developer with experience in
- Should have headless sitecore experience.
- Should know Sitecore APIs
- Preferably has experience working with modern JavasScript frameworks such as ReactJS/Angular/NextJS
Lets Talk!
Our Preference:
- Prefer Diversity but open on potential
- Multitasking and Analytical stalwart
- Handled complex businesses
- Partner management in a global environment
- Interpret data on the fly.
You will have a combination of 3 aspects (i) Exceptional Talent Acquisition functional knowledge (ii) Strong Eye For Business (iii) Superior Interpersonal Skills
Key Responsibilities:
- Source > Engage > Convert
- Identify the best online sourcing channels for different requirements.
- Use technologies to locate, engage and attract prospective candidates
- Identify the top-performing employees at talent competitors and use the right messages to reach high-quality applicants.
- Organize targeted outreach events in the industry and on-site in our office
Required :
- 2+ of core recruiting or related experience.
What do WE Serve?
- Roles derived thru 'Engineering Community'- Developers, Product Management from Mid Level to Leadership Hires
Who do WE serve?
Our Potential Clientele - Tech Start-Ups, Tech Products & E-commerce
Reach out Beiing.in
#hiringrecruiters #recruiterjobs #techhiring #beiingrecrutrs #everythingrecruiting
| GeoSpoc is looking for senior accountant who has accountant experience of 4-6 years in the Corporate environment. Should be a B.Com graduate along with Finance certifications |
| Key Responsibilities |
| Accounts Payable/Receivable |
| GST returns - GST1/2A/32B etc |
| PF-PT payment/reports/compliance |
| Monthly financial statements / MIS |
| Asset management |
| Cash Flow & projections |
| Costing & Tagging |
| Statutory reports & Compliance |
| Bank reconciliation |
| STPI reporting & Softex Compliance |
| Transfer pricing filing/compliance |
| Filing of TDS Return (Monthly/Quarterly/Annually) |
| Preperation of Annual Accounts & statutory Audit |
| Tax Audit & Income Tax Return Filing |
| Advance Tax Working |
| Preparation for Income Tax Assessement |
| Preparation for GST Assessement |
| Requirements |
| Excellent verbal and written communication skills in English |
| A good understanding of how Zoho works |
| A good understanding of using Tally |
| Self-motivation and an eagerness to learn, with excellent attention to detail |
| Basic knowledge of MS Word and Excel |
| Good people skills |
| Bonus |
| Expert in Zoho |
| Done migration to Zoho from other systems |
| Good with Financial compliance with regard to Govt regularity |
| Certifications related with Finance |
Android Development
Java
KotlinExperience – 1 to 3 years
Skills: Native Android, Java, Kotlin, Rx Java, Event Bus, Json, and UI / UX - XML
https://www.linkedin.com/feed/hashtag/?keywords=androidhiring&;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6729767648013402112">#androidhiring https://www.linkedin.com/feed/hashtag/?keywords=hiringduringcovid&;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6729767648013402112">#hiringduringcovid https://www.linkedin.com/feed/hashtag/?keywords=hiringandroid&;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6729767648013402112">#HiringAndroid
Team
TMBill
NodeJS (Node.js)
Javascript
PHP
Python
Ruby on Rails (ROR)Product changes will be frequent and driven by metrics, growth hack findings, improving user experience and user feedback so that we can build the best for our end users
Your responsibilities will include :
1. working with CTO to develop robust, web-based applications interacting
with databases, filesystems and APIs
2. regularly speaking with the company's founder to discuss ideas and
problems
3. Identify and establish best practices and frameworks keeping in mind
parameters of performance, responsiveness, security, maintainability,
extensibility, and reuse
4. working on ideas and converting them into practical user experience
We really like people who can remain updated on new and evolving client - side technologies, their application to our functionality or architecture goals.
If you are looking to build something meaningful, something which you can call your own and something which you'll truly love, this job is for you.
Some must haves are:
1. Professional experience in developing web based applications with in
Node.Js. Experience in Express/React is bonus.
2. You must be familiar with Social Media Auth APIs
3. Skilled at Object Oriented JavaScript and having a working knowledge of at
least one of the following MVC Frameworks (Angular, Backbone, Ember,
React etc.), preferably react.
4. Have knowledge of database, preferably some NoSQL DB like Mongo.
5. You must be familiar with Git version control system
6. Familiarity with 3+ programming languages
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon