Customer Success Associate

Supercharge Your Career as a Senior Vertex Consultant at Technoidentity!

Are you ready to solve people challenges that fuel business growth? At Technoidentity, we’re a Data+AI product engineering company building cutting-edge solutions in the FinTech domain for over 13 years—and we’re expanding globally. It’s the perfect time to join our team of tech

innovators and leave your mark!

What’s in it for You?

Technoidentity (TI) is looking for a Senior Vertex Consultant to support global tax technology initiatives. This role demands strong Vertex expertise, deep tax domain knowledge, and the ability to operate in a fast-paced, multinational environment. The ideal candidate will work

closely with Tax, Finance, and Engineering teams, ensuring that Vertex solutions are optimized to meet compliance, reporting, and scalability needs—particularly within the hospitality industry.

What Will You Be Doing?

• Collaborate with tax and finance stakeholders to gather requirements and design Vertex-based solutions.

• Implement and manage Vertex configurations, integrations, and tax reporting processes across global operations.

• Partner with engineering teams to ensure smooth integration of Vertex with core financial and operational systems.

• Drive automation and process improvements in indirect tax workflows (VAT, GST, occupancy tax, sales/use tax, etc.).

• Provide expertise in tax domain challenges specific to the hospitality sector and ensure solutions align with business needs.

• Support audit readiness, reconciliations, and ongoing compliance through effective use of Vertex tools.

• Act as a subject matter expert (SME), advising stakeholders on Vertex best practices and future enhancements.

What Makes You the Perfect Fit?

• 8+ years of overall experience in the Tax domain, with strong exposure to indirect taxes.

• 5+ years of hands-on Vertex expertise including setup, configuration, integration, and reporting.

• Proven ability to work in client-facing roles, engaging with business and technical stakeholders.

• Good understanding of tax requirements in the hospitality industry (preferred).

• Strong analytical and problem-solving skills with attention to detail.

• Excellent communication skills, with the ability to collaborate across global teams.

Preferred Qualifications

• Experience in large-scale, global tax transformation programs.

• Exposure to ERP and billing systems commonly integrated with Vertex.

• Background in consulting roles with multinational clients

Customer Styling:

Assist customers in selecting outfits that align with their personal style, body type, and needs 

Offer suggestions on trends, colors, patterns, and accessories to create a cohesive look

2 Product Knowledge:

Maintain in-depth knowledge of the store's inventory, including new arrivals and current promotions 

  Be well-versed in fabrics, garment care, and styling options for different pieces 

3.    Visual Merchandising:

   Ensure the store's presentation aligns with current trends and seasonal themes o     Work with the team to create visually appealing displays that attract and inspire customers 

4.  Customer Relationship Management:

   Build lasting relationships with customers, understanding their style preferences for future recommendations 

   Follow up with regulars on upcoming launches or promotions that may interest them 

5. Sales Goals:

  Drive sales by creating a seamless shopping experience and encouraging addons or complete looks 

     Meet personal and store sales targets by promoting items effectively 

💼 Position: Software Tester – Automation (On-Site)

📍 Location: Navi Mumbai

🕒 Immediate Joiners Preferred

✨ Why Join Us?

✅ Growth-driven environment with exciting projects

✅ Weekends off + provident fund benefits

✅ Supportive, collaborative & innovation-first culture

🔍 Role Overview

As a Software Tester, you’ll play a key role in ensuring product quality through manual, automation, and performance testing. You’ll collaborate with developers, project managers, and QA peers, while also exploring AI-driven testing approaches to innovate our QA practices.

Key Skills We’re Looking For:

Key Responsibilities

🧾 Requirement Analysis & Test Planning

• Attend client meetings to gather and understand testing needs.

• Translate business and technical requirements into structured test plans and test cases.

🧪 Manual Testing

• Execute functional, UI, smoke, sanity, and exploratory tests.

• Perform validations across development, QA, and production environments.

🤖 Automation Development & Maintenance

• Design and maintain automated test scripts using Selenium and TestNG.

• Integrate scripts into CI pipelines for continuous testing coverage.

🐞 Defect Management

• Log, track, and retest bugs using Zoho BugTracker, Jira, or similar tools.

• Ensure clear status updates, steps to reproduce, and proper defect lifecycle management.

🧠 AI-Driven Testing Exploration

• Research and experiment with AI tools or agents to streamline testing processes.

• Suggest areas for AI testing implementation within test cycles.

🤝 Collaboration & Communication

• Sync daily with developers, project managers, and QA peers during stand-ups.

• Actively report blockers, coverage updates, and test progress.

📊 Test Reporting & Metrics

• Compile dashboards and reports to reflect test progress, automation coverage, defect trends, and potential risks.

Performance Indicators (KPIs)

✅ Strong knowledge of Python

✅ Hands-on with Selenium (Python)

✅ Functional/Manual Testing expertise

✅ Pytest Framework proficiency

✅ API Testing (Postman/Swagger)

✅ CI/CD Pipeline Integration experience

✅ Proficiency in Git Version Control

✅ Familiarity with JMeter/LoadRunner, TestNG, Jira/Zoho BugTracker

Soft Skills That Set You Apart:

🌐 Strong communication & collaboration

🔍 Attention to detail & problem-solving mindset

We are looking for someone with a hacker mindset who is ready to pick up new problems and build full stack AI solutions for some of the biggest brands in the country and the world.

Wanna Make Travel Awesome? (And Score Some Equity While You're At It?)

We're Journey, a travel startup and our first product is travel eSIMs. Forget fumbling with SIM cards at airports – we're all about seamless connectivity, so travellers can focus on exploring, not stressing about data at such affordable rates. We believe we have built one of the best eSIM tech out there and product performance is superior. 

Now, India is calling, and we need YOU to lead the charge!

This ain't an average corporate gig. We're looking for an entrepreneur, hustler, a networker, a deal-maker extraordinaire to blow up our presence in India. You'll be the face of Journey eSIM in India.T his is a unique opportunity to play a pivotal role in shaping the future of our company in a dynamic and rapidly growing market. You will have the autonomy to build the business from the ground up, forge strategic partnerships, and establish our brand as a leader in the travel eSIM space.

Responsibilities:

Develop and execute a comprehensive business development strategy for India:

• Conduct thorough market research to identify key trends, opportunities, and challenges in the Indian travel industry.
• Define clear goals, objectives, and key performance indicators (KPIs) for business growth.
• Develop and implement tactical plans to achieve targets, including sales strategies, marketing initiatives, and partnership programs.

Identify and build strategic partnerships:

• Identify, target, and establish relationships with key players in the travel industry, including travel agents, online travel agencies (OTAs), tour operators, and travel technology providers.
• Negotiate and secure mutually beneficial partnership agreements that drive customer acquisition, revenue growth, and brand awareness.
• Develop and maintain strong relationships with partners to ensure long-term collaboration and success.

Explore new business opportunities:

• Continuously explore new avenues for growth and partnerships within the travel industry and related verticals.
• Identify potential opportunities to expand our product offerings or target new customer segments.
• Analyze and evaluate the feasibility of new business ventures and make recommendations to the leadership team.

Represent the company at industry events:

• Attend relevant industry conferences, trade shows, and networking events to promote our brand and generate leads.
• Build relationships with industry professionals and stay abreast of the latest trends and developments.

Manage and track business performance:

• Monitor key performance indicators (KPIs) to track progress towards goals and identify areas for improvement.
• Prepare regular reports on business performance, including sales figures, partnership activities, and market insights.
• Analyze data to identify trends, opportunities, and challenges, and make recommendations for adjustments to the business strategy.

Build and manage a high-performing team (future responsibility):

• As the business grows, you will be responsible for building and managing a team of business development professionals.
• Recruit, train, and mentor team members to ensure they have the skills and knowledge to succeed.
• Foster a culture of collaboration, innovation, and high performance.

Qualifications:

• Proven track record of success in business development or sales, preferably in the travel industry.
• Strong understanding of the Indian travel market and its key players.
• Exceptional communication, interpersonal, and relationship-building skills.
• Excellent negotiation and closing skills.
• Ability to work independently and take ownership of outcomes.
• Strong organisational and time management skills.
• Proficiency in English and Hindi (or other relevant regional languages).
• Bachelor's degree in business administration, marketing, or a related field.
• Tech-savvy and comfortable with digital tools and platforms.

Bonus Points:

Existing network of contacts in the Indian travel industry.

What You'll Do:

• First 15 Days: Immerse yourself in the Indian travel market, conduct extensive research, and map out key players and potential partners. Start building relationships with travel agents and OTAs.
• First 30 Days: Secure initial partnerships and pilot programs. Refine your business development strategy based on early learnings.
• First 45 Days: Achieve significant traction in customer acquisition and revenue generation. Begin exploring new business opportunities and expanding your network.

Benefits:

• Competitive salary
• Opportunity to earn equity in a high-growth startup.
• Be part of a dynamic and innovative team.
• Make a real impact on the company's success in India.
• Significant career growth potential as you will lead the India business.

Key Skills: Good at Using Page Builders, Good at using the Elementor plugin Should be good at Creating Blogs. Excellent knowledge of implementing the themes and plugins, Must have hands-on experience in creating attractive and user-friendly websites, good at HTML, CSS, Javascript, seo knowledge

About Company:  Workhours is India's 1st Ed-Tech Company Focusing on Self-Employment. We want to change the way people think about their careers from how to get a job to how to become self-employed. Example of how digital payments changed the behaviour of a person paying from cash to paying using digital apps. 

Job Description:  

This position requires a skilled and professional WordPress developer capable of creating an attractive and user-friendly website. Good knowledge of theme and plugin implementation and great experience with elementor and page builders would be beneficial 

Roles and Responsibilities:

• Must have hands-on experience in creating an attractive and user-friendly website
• Good knowledge of implementing the themes and plugins.
• Must be good at using page builders.
• Excellent knowledge in using the elementor. 
• Should be good at creating blogs. 
• Responsible for creating websites 

mandatory Skills:

•  Excellent communication skills
• Work Report Submissions
•  Team Player
•  Able to Handle Multitasking 
•  Should be Good at Training (Very Very Important) 
•  Good at Planning Strategies.

BRIDGEi2i Analytics is looking for candidates who are interested to be part of "Our" journey to build a best-in-class organization, driving increased adoption of business analytics across the globe.

Role:

• Getting hands on with core development work! Yes you’ll lead and manage your own team, but you’ll also frequently get down to coding, testing, and designing solutions
• Full Stack Development! Whether it is building a new product or taking an existing one to the next level, you’ll be expected to work on full stack application development whenever the situation calls for
• Juggling Business and Technology! We want someone who can understand the client’s business requirements and be able to map technology solutions to make these requirements work
• Leading from the front! Your charismatic leadership skills will help in leading and motivating your team through all stages of the product development lifecycle.
• Being a Mentor! Your team will constantly look up to you for guidance in challenging situations and we are looking for someone who can bring them up as tomorrow’s leaders
• Sound technical depth with over 6 years of experience in Java and open source technologies and managing the end to end product development life cycle
• Exceptional communication skills that can be leveraged in effectively communicating with teams, clients and business leaders within the company
• Stellar business orientation and the ability to link technology and business to devise apt solutions

Requirements

• 6+ years of experience in core Java/J2EE 
• Minimum 2-3 years of experience as a Technical Lead mentoring team of 3 to 5 developers
• Strong knowledge of one the web application framework such as Spring, Struts
• Strong knowledge of UI frameworks (AngularJS 2.0/4.0, ReactJS, Java script, HTML, CSS) 
• Strong knowledge of web services (Restful) 
• Possess advanced knowledge of object-oriented design, data structure and data architectures
• Good knowledge of relation database, SQL and ORM 
• Curiosity and attention to detail 
• Strong communicator with visual, verbal, and writing skills to clearly articulate complex design problems and solutions 
• Adaptable to changing technology and restrictions, design challenges, deadlines, and project requirements.