Customer Success Associate

Vakilsearch is the leading Legal, Tax and Compliance (LTC) Company in India. We are here to revolutionize the way business work with the Government. We are working on exciting and transformative products to revolutionize the LTC space. At Vakilsearch, we believe the

future of legal in India lies in great products.

Responsibilities:

• Growth Strategy & Execution: Develop and implement comprehensive growth strategies to achieve consistent year-over-year revenue growth.
• Identify and capitalize on new growth opportunities through data-driven analysis and market insights.
• User Acquisition & Retention: Drive new user acquisition and retention initiatives, focusing on both organic and paid channels.
• Optimize user funnels and improve conversion rates.
• Scale and optimize successful marketing campaigns and product category launches.
• Revenue Operations: Manage end-to-end revenue operations, including KPI planning, sales operations, and customer NPS.
• Improve sales-attributed revenue share through strategic initiatives.
• Implement and optimize CRM solutions.
• P&L Management: Hold P&L responsibility for the Marketing & Sales functions, ensuring positive cash flow and efficient budget allocation.
• Monitor and report on key financial metrics.
• Team Leadership: Build, lead, and mentor a high-performing marketing and sales team.
• Establish and manage freelance teams to optimize costs and scale operations.
• Digital Marketing & Brand Management: Lead digital marketing strategy and execution across B2C, B2B, and B2I verticals.
• Develop and execute targeted marketing campaigns and promotions to enhance brand visibility and user engagement.
• Increase organic traffic through SEO and content marketing.
• Manage and execute social media and PPC campaigns.
• Product Marketing: Launch and manage marketing campaigns to improve product visibility and engagement.

Qualifications:

• 10+ years of experience in Growth, Performance Marketing, Digital Marketing, Sales, Revenue Operations, and P&L Management.
• Proven track record of driving significant revenue growth in high-growth B2C organizations.
• Strong experience in managing large-scale marketing campaigns and budgets.
• Expertise in user acquisition, retention, and conversion optimization.
• Proficiency in digital marketing tools and platforms, including SEO, PPC, and social media marketing.
• Experience with CRM systems (e.g., LeadSquared, HubSpot).
• Strong leadership and team management skills.
• Excellent analytical and problem-solving abilities.
• Strong understanding of data-driven marketing and performance analysis.

We are looking for Freelance/Contract IT Recruiters with a minimum of 2 years of industry experience to join our team immediately.

Requirements:

Experience in handling Contract, C2C and FTE positions in IT

Strong understanding of the end-to-end IT recruitment process

Ability to work in a fast-paced, target-driven environment

Excellent Communications skills 

What We Offer:

Fixed Salary + Incentives

Opportunity for a full-time hire after 6 months (based on performance)

• 0-2 years of experience or training received as a Software Tester for web and mobile applications or similar roles.
• Strong knowledge of Test case preparation and Covering Test Scenarios.
• Excellent written and verbal communication skills.
• Strong analytical and documentation skills to present findings to team members.
• Analyze client requirements for validity and feasibility
• Good logical and analytical thinking
• Execute all levels of testing - Software Tester - Manual testing
• Detect and track defects and inconsistencies
• Experience with Restful API services
• Strong Knowledge in using the JIRA tool.

• 2+ years of experience in Front React Native development
• Experienced in using Mobile Views on iOS and Android
• Good understanding of MVC frameworks
• A knack for writing clean, readable React-Native code
• Solid understanding of object-oriented programming
• Understanding Agile Development and Scrum practices
• Familiarity with version control Git (Github or Gitlab)

• Coordinating the involvement of additional departments (cross functional), including sales, customer service and management resources if necessary, in order to meet partner performance objectives and partners’ expectations
• Meeting assigned targets for profitable sales volume and strategic objectives in the partner accounts
• Proactively assessing, clarifying, and validating partner needs on an ongoing basis
• Identifying, advising and assisting in implementing new or improved products, processes and procedures
• Leading solution development efforts that best address merchant and partner needs, while coordinating the involvement of all necessary departments
• Identifying key new partners and securing the relationship
• Taking care of all commercial and contractual negotiations with the partners
• Closing partnership agreements while properly balancing company goals, speed, and economic potential in delivering actual results
• Ensuring efficient and effective boarding and implementation of new partners, working closely with the partner’s sales and technical organization
• Taking designated targets for new accounts and getting them added to the pool target to deliver in the planned and promised timelines
• Preparing weekly, monthly, and quarterly report of performance and presenting it to the Vertical Head

Desired Candidate Profile

• MBA with Minimum 3 yrs+ proven track record in partner relationship management or Key Accounts Management
• Alliance or Lending experience is a plus
• Ability to articulate complex issues clearly to partners, management and internal departments
• Continuous learning mentality and eagerness to challenge/ improve current processes
• Creative and strategic thinking with problem solving attitude
• Strong sales orientation – driven by results – and commercial awareness
• Self-motivation and ability to handle stressful situations and failure
• Good initiatives on getting leads and partner
• Excellent MS Excel skills and confidence in timely reporting
• Excellent communications with superior written, verbal, presentation and interpersonal skills    

Greetings!!!

We are hiring PHP Developer with Ionic Framework

Experience : 3 to 5 Yrs

Location : Chennai, Adyar

Mode of work : Permanent

Job Description :

· Proven software development experience in CorePHP with Advanced Versions

· A candidate with strong OOP skills as well as strong web front end skills (HTML, CSS, JS, jQuery etc.)

· Experience in any one of the PHP Frameworks (Laravel, Codeigniter, Zend)

· Mandatory to have Ionic Framework

· Experience in CMS (Joomla, Wordpress ), AWS (Amazon Web Services) will be added advantage.

· Exposure in Elastic Search, MySQL preferable.

· Passion for best design and coding practices and a desire to develop new bold ideas

· Excellent communication skills. The candidate must be able to communicate with clients in the UK directly.