Customer Success Associate

We are seeking an experienced outbound call representative with a US accent to join our team as an Inside Sales Representative. The primary responsibility of this role is to make outbound calls to prospective customers, engage with them in conversation, and schedule appointments for our sales team to follow up and close the sale.

Responsibilities:

• Make outbound calls to prospective customers using a US accent
• Engage in natural and persuasive conversation to generate interest in our products/services
• Identify the needs and pain points of the prospect and offer solutions
• Schedule appointments for our sales team to follow up and close the sale
• Document all calls and relevant information accurately in our CRM system
• Meet and exceed daily/weekly/monthly appointment-setting targets

Requirements:

• Minimum of 2 years of experience in the outbound call centre or appointment-setting role
• Native or fluent English speaker with a clear US accent
• Excellent communication and interpersonal skills
• Ability to think on your feet and adapt to changing situations
• Familiarity with CRM systems and proficiency in the Microsoft Office suite
• Strong organisational and time-management skills
• Self-motivated, goal-oriented, and able to work independently as well as in a team environment

We offer a competitive salary package, including base salary and commission, along with other benefits. If you are a highly motivated and results-oriented individual who enjoys engaging with people over the phone, we encourage you to apply for this exciting opportunity.

Company Profile

Jamboree is the oldest institute in India and the best of its kind, which offers comprehensive classroom and online preparation programs for GMAT®, GRE®, SAT®, ACT®, TOEFL™, and IELTS™. Jamboree has 39 centers in 22 cities of 2 countries including India and Nepal. Each center follows a uniform curriculum and has outstanding faculty, all of whom are trained at our head office. Each center offers the same teaching standards and syllabus.

Position - Counselor

Location - Southern Avenue - Kolkata

Experience -0 -5yrs

Job description

- Generating walkins through cold calls

-Counseling the students for the Test Prep Programs like GMAT, GRE, SAT, IELTS AND TOEFL.

-Handling enquiries and getting the enrollments done

-Achieving monthly sales targets, cold calling/ follow up.

-Work Schedule: 6 days a week (including weekends), 1 fixed weekly off on weekdays

- Timings - 11am to 8pm on weekdays and 10am to 8pm on weekends.

Responsibilities:

• Educating customers about our business solutions.

• Presenting product to prospective clients.

• Negotiate agreements and keep records of sales and data.

• Closing customer contracts and generating new sales.

• Using automation tools to track progress and report goals.

• Analyzing consumer needs and developing innovative solutions.

• Remain in regular contact with your clients to understand and meet their needs.

Qualifications:

•Experience in the field of Saas
Strong interpersonal skills. Must be able to negotiate and problem-solve.

• Knowledge of current marketing and advertising trends and best practices.

• Strong leadership and decision-making skills.

• Demonstrable business acumen and a deep understanding of business sales processes.

• Proven experience as an Account Executive, or similar sales/customer service role

• Knowledge of market research, sales and negotiating principles

• Excellent communication/presentation skills and ability to build relationships

• Organizational and time-management skills

• Enthusiastic and passionate

Why should you join us?

We at Fieldproxy provide more than just a startup experience. Some of the perks you will be getting include:

1. Competitive Salary

2. Company paid Health Insurance

3. Friendly and supportive work culture

4. Other perks such as free snacks and an informal dress code

Indian youth face challenges while choosing a perfect career. Are you the someone who can convince Seniors Professionals to Become Mentors and sell certification programs?

What do we expect from you?

• Calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process.
• Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans.
• Maintaining a pipeline of all sales using CRM software.
• Work on targets and under pressure as this is a hardcore sales profile.

• Convert the lead into business on a monthly target basis.

• Be on calls and counsel Senior Professionals throughout the day.

Desired Skills and Experience

We are looking for somebody who is Mature to handle Senior Professionals and loves the sales numbers.

Here is a brief list of things that we expect from you.

• Proven track record of overachieving any targets
• Great communication and convincing skills.
• You believe that you can sell anything to anybody.
• You understand the dynamic and process of telesales.

What we offer you

The list is long but if you can associate yourself with what you have
read so far, you can expect the following from us.

Salary: 35K + Incentive + Freedom to work from home

Telemarketing/Telecaller

PREFERRED: FEMALE CANDIDATE ONLY

DESIGNATION: EXECUTIVE – SENIOR EXECUTIVE.

Experience : 2 years and above

Job Description: 

·          Good Communications skills in English.

·          Immediate joiners.

·          Handling inbound & outbound calls

·          Targeted Companies : Just Dial, Trade India or any Tele sales experience.

·          Linguistic Skills: English, Tamil + any additional language (Hindi, Telugu, Kannada etc) (salary shall be open and negotiable for hindi profiles).

Skills and Experience :

• 1-4 years experience overall.
• At least 1 year of experience in inside sales.
• Looking for Hard Core Inside Sales and not Looking for someone who has worked on lead generation work or upselling.
• Preferred Candidates are from Ed-Tech Industry with K-12+ segment dealing only.