Customer Success Associate

Experience: 2+ Years

Company: WINIT

Location: Hyderabad

Employment Type: Full-Time

Powered by: Cursor AI – Enhancing developer productivity through AI-assisted coding and automation tools.

Key Responsibilities:

• Design, develop, and maintain web applications using .NET Core and C#.
• Leverage AI technologies, including tools like Cursor AI, to enhance functionality, improve code quality, and automate development processes.
• Build and integrate RESTful APIs and web services.
• Optimize SQL queries for efficient data management.
• Collaborate within teams to define and deliver new features.
• Ensure UI/UX feasibility and improve user experience.
• Write clean, scalable code and troubleshoot performance issues.
• Participate in the full product lifecycle and utilize version control systems (Git, SVN).

Required Skills & Qualifications:

• 2+ years experience with .NET Core, C#, and SQL.
• Proficient in JavaScript, HTML5, CSS3, and Angular/Blazor.
• Strong problem-solving skills and independent work ethic.
• Experience in product companies, ideally with startups or small enterprises.
• Passion for development with an interest in AI-driven solutions and developer tools like Cursor AI.
• Excellent communication skills and a strong team player.

Preferred Skills:

• Experience with cloud platforms (AWS, Azure), CI/CD pipelines, and containerization (Docker, Kubernetes).
• Familiar with unit testing (NUnit, MSTest) and Agile methodologies.
• Experience with microservices architecture and security best practices.

What We Offer:

• A dynamic, collaborative work environment with growth opportunities.
• Competitive salary and flexible working hours.
• Exposure to cutting-edge technologies, including AI and Cursor AI-enabled development workflows.

About Our Company:

We are an mSFA technology company that has evolved from the industry expertise we have gained over 25+ years. With over 600 success stories in mobility, digitization, and consultation, we are today the leaders in mSFA, with over 75+ Enterprises trusting WINIT mSFA across the globe.

Our state-of-the-art support center provides 24x7 support to our customers worldwide. We continuously strive to help organizations improve their efficiency, effectiveness, market cap, brand recognition, distribution and logistics, regulatory and planogram compliance, and many more through our cutting-edge WINIT mSFA application.

We are committed to enabling our customers to be autonomous with our continuous R&D and improvement in WINIT mSFA. Our application provides customers with machine learning capability so that they can innovate, attain sustainable growth, and become more resilient.

At WINIT, we value diversity, personal and professional growth, and celebrate our global team of passionate individuals who are continuously innovating our technology to help companies tackle real-world problems head-on.

Someone who has prior experience in Product Analytics/Marketing Analytics/Growth Analytics/Consumer analytics domain.

Has the ability to define success metrics for different initiatives or campaigns, drive ROI analysis & provide recommendations.

Strong analytics acumen and problem solving skills.

Good understanding of Clickstream/App events data, ability to build and understand user journeys across platforms.

Understanding of LTV modelling

Strong SQL skills and comfortable with python programming.

Basic knowledge of different regression models & clustering techniques.

Requirements:

·  UIPath certification

·  Proficient in UI Path Platform, Test Manage, Test Suite, with 6+ years of Experience on Test Automation

·  Hands-on experience in building automated scripts using Low-Code No-Code Platform (UIpath)

·  Experience on Testing SOAP or REST API

·  Experience building data driven tests and frameworks for Web, Windows, and Micro services.

·  Understanding of test methodologies (regression, functional, unit, integration, code coverage, performance, etc.)

·  Experience building data driven tests and frameworks for Web, Windows, and Micro services.

·  Designing and developing test automation frameworks and understanding of test automation design patterns and software testing principles.

·  Familiarity with Relational Databases and SQL

·  Bachelor's degree in computer science, engineering or related field

·  Minimum of 7 years of experience in software testing and test automation

·  Minimum of 5 years of experience in UIPath test automation

·  Strong knowledge of test automation frameworks and tools

·  Experience with continuous integration and continuous delivery (CI/CD) pipelines

·  Ability to analyze and debug complex issues

·  Excellent problem-solving skills

·  Strong communication skills and ability to work collaboratively in a team environment

·  Knowledge of agile methodologies

 Flexibility

Need to be flexible with respect to working times, provide two hours overlap with IST (Central Time) and UK time on an ongoing basis.

If you are passionate about test automation and have experience with UIPath, we encourage you to apply for this exciting opportunity. We offer a competitive salary, excellent benefits, and opportunities for growth and development.

We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We're backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among the top five Ed-tech companies of India and has the trust of 1 million parents.

Job Summary

• The candidate must be able to communicate effectively since the job involves coordinating with clients, couriers, and other operational departments.
• The candidate must ensure that quality assurance checks are completed and maintained.
• A Candidate is responsible for monitoring deliveries, ensuring customer satisfaction, and maintaining accurate logs of all transportation and goods.
• Preparation of Non-Delivery Report.
• Should have sound knowledge of Microsoft Excel (advanced), Microsoft word, MIS, maintaining and updating trackers.
• The candidate should be fluent in Hindi, English, and regional languages.

Responsibilities and Duties

• Logistic Management
• Warehousing
• Courier Management
• Verification and Customer Support
• Team Management

We need an experienced engineer who can lead our existing team and product. 

Job description 

• Must possess strong analytical skills to be able to break down complex problems into smaller atomic units of work.
• Must be able to develop application modules independently and fix any bugs promptly.
• Do unit testing for the development work carried out.
• Act as a mentor to the junior developers and provide technical guidance.
• Troubleshoot problems and provide solutions.
• Conduct and participate in project planning & scheduling, design discussions, and provide assistance during testing.
• Willing to learn and adopt new technologies in a short period of time as required by the project.
• Will require to produce technical documentation as the requirements of the project.
• Remain up to date with the modern industry practices involved in designing & developing high-quality software.
• Should be able to do performance engineering and identify and fix bottlenecks

Job Requirements

• Good knowledge of Node.js, Express.js, React
• Need clear understanding of JavaScript and Typescript.
• Sound understanding of MVC and design patterns.
• Excellent grasp of data structures and designing and developing ReST APIs.
• Good skills of NoSQL (MongoDB or equivalent).
• Must have at least 3 years’ experience in MEAN/MERN Stack development.
• Experience in developing responsive web applications.
• Good communication skills.
• Sound understanding of Agile and Scrum methodologies and ability to participate in local and remote Sprints.
• Good grasp of UI / UX concepts.
• Should have experience in using Git & VSCode.
• Knowledge of AWS and Postman will be considered positively.