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Customer Success Associate
Customer Success Associate
Bizup's logo

Customer Success Associate

Suparn Goel's profile picture
Posted by Suparn Goel
1 - 2 yrs
₹3.6L - ₹6L / yr
Remote only
Skills
cold call
Inside Sales
Customer Success
Customer Support

About the role

  • Calling is an integral part of Bizup’s interaction with its users. Candidates are expected to create conversations with app users and sellers on the platform. 
  • Calls users who have opened and used our app to understand their needs and solve them using Bizup. Candidate needs to be his ‘friend’ who will help the user buy in wholesale better using Bizup.
  • Onboard sellers in target wholesale markets and maintain relationship with them so they create interesting content on the platform.


What we are looking for

  • Min. 1+ yr of customer calling experience for a sales process. Preference to candidates who have worked in fashion / apparel category or worked with e-commerce companies such as Udaan, Indiamart, TradeIndia etc. Or worked with fintech selling products such as loan, insurance etc. on call
  • Candidates who can have conversations and engage the other person on call will be preferred over candidates who can just reading out a script given and fill data in an excel.


About the company

Bizup is an early stage startup, driven by the vision to empower the 60 Mn small businesses (SMEs) in India with technology. We are building first of its kind short video app for B2B (business to business) transactions – think of it like Tiktok for businesses. Aim is to build India’s largest network of business users, with the plan to onboard 2 Mn+ users in next 12 months, largely from Tier 2+ cities. Founders are IIT/IIM/ISB alumni, with leadership experience at McKinsey, Paytm, Tata. If you are someone looking to join in the 0 to 1 journey of building a rocketship, in a huge opportunity area, then reach out to us!



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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Bizup

Founded :
2022
Type :
Products & Services
Size :
20-100
Stage :
Profitable

About

N/A

Company social profiles

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Shubham Vishwakarma

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