
About FamePilot
FamePilot is a leading SaaS platform specializing in customer experience management, online reputation management, and AI-driven insights for businesses. We help businesses enhance their brand presence by analyzing customer feedback, automating responses, and improving service quality.
Job Overview
As a Customer Success Specialist, you will be responsible for ensuring our clients achieve their desired outcomes using FamePilot’s platform. You will act as a trusted advisor, helping customers maximize value from our product, resolve concerns, and drive retention and growth.
Key Responsibilities
- Customer Onboarding & Training: Guide new customers through the onboarding process, ensuring a smooth transition to the platform.
- Customer Relationship Management: Build and maintain strong relationships with customers to ensure long-term satisfaction and loyalty.
- Proactive Support & Issue Resolution: Identify and resolve customer challenges, ensuring timely follow-ups and escalations when necessary.
- Product Adoption & Engagement: Encourage product adoption by educating clients on new features, best practices, and use cases.
- Customer Retention & Renewals: Monitor customer health metrics, identify risks, and implement strategies to improve retention and reduce churn.
- Feedback & Insights: Gather customer feedback and collaborate with product and engineering teams to drive improvements.
- Cross-Selling & Upselling: Identify expansion opportunities and work with the sales team to drive revenue growth.
- Reporting & Documentation: Maintain accurate customer records, reports, and documentation in CRM tools.
Required Skills & Qualifications
- 2-5 years of experience in customer success, account management, or a related role in a SaaS company.
- Strong communication and relationship-building skills.
- Ability to analyze customer needs and provide tailored solutions.
- Experience using CRM and customer support tools (e.g., HubSpot, Salesforce, Zendesk).
- Basic understanding of SaaS business models and customer retention strategies.
- Problem-solving mindset with the ability to handle escalations.
- A proactive and customer-first approach.
Preferred Qualifications
- Experience in customer experience or online reputation management SaaS.
- Familiarity with WhatsApp API, Power BI, or other analytics tools.
- Prior experience working with multi-location businesses such as restaurants, hotels, or retail chains.
What We Offer
- Competitive salary and performance-based incentives.
- Opportunity to work with a fast-growing SaaS company.
- Learning and development programs.
- Flexible work environment.
Join us and help businesses enhance their online reputation and customer experience with FamePilot!

About Famepilot Internet Private Limited
About
Similar jobs
About the Role:
We are looking for a passionate Java Software Intern to join our team and gain hands-on experience in backend development, data structures, and algorithms. This internship offers an opportunity to work on real-world projects, collaborate with experienced developers, and enhance your technical skills.
Key Responsibilities:
✅ Assist in developing, testing, and maintaining Java-based applications.
✅ Work with Spring Boot, REST APIs, and databases (SQL/NoSQL).
✅ Debug and optimize code to improve performance and efficiency.
✅ Collaborate with the development team on software design and architecture.
✅ Stay updated with the latest Java technologies and best practices.
Requirements:
📌 Education: Pursuing or recently completed a degree in Computer Science, IT, or a related field.
📌 Programming Skills: Strong understanding of Java, OOP concepts, and data structures.
📌 Database Knowledge: Familiarity with SQL/NoSQL databases.
📌 Version Control: Basic understanding of Git/GitHub.
📌 Problem-Solving: Good analytical and logical thinking skills.
Good-to-Have Skills:
💡 Knowledge of Spring Boot, Hibernate, or Microservices.
💡 Exposure to cloud platforms (AWS, Azure, or GCP).
💡 Experience with unit testing frameworks (JUnit, Mockito, etc.).
What We Offer:
🚀 Hands-on experience in Java development.
🎯 Mentorship from experienced developers.
💡 Opportunity to work on real-time projects.
🌍 A collaborative and learning-driven environment.
Exciting Opportunity at Eloelo: Join the Future of Social Media with India’s largest Live Streaming & Social Gaming Platform
Are you ready to be a part of the dynamic world of live streaming and social gaming? Look no further! Eloelo, an innovative Indian platform founded in February 2020 by ex-Flipkart veteran Saurabh Pandey, is on the lookout for passionate individuals to join our growing team in Bangalore.
About Us:
Eloelo stands at the forefront of the creator economy, live streaming & gaming - offering a unique blend of interactive experiences, including chatrooms, audio rooms, and captivating live games. Our platform has successfully attracted audiences from all corners of India, providing a space for self expression, communities to thrive.
Recent Milestone:
In pursuit of excellence, Eloelo has secured a significant milestone by raising a Pre-Series B round of $22Mn in October 2023 from a diverse group of investors, including Kalaari, Griffin Gaming, Courtside Ventures, Lumikai & Waterbridge Ventures with a cumulative capital raise of over $37 Mn.
Why Eloelo?
- Be a part of a team that thrives on creativity and innovation in the live streaming and social gaming space.
- Build a new-age social network, almost like a digital third place that is safe, trusted & encourages interactivity
- Create at the intersection of RTC, AI, Games, Audio/ Video, ML & Chat which empowers creators to grow and monetize their presence
- Working with a world class team, high performance team that constantly pushes boundaries and limits , redefines what is possible
- Fun and work at the same place with amazing work culture , flexible timings and vibrant atmosphere
What You Will Do
- Develop an in-depth comprehension of customer segments and their distinctive behaviors through data science and analytical insights.
- Take charge of the entire customer journey, from inception to completion, while maintaining accountability for its effectiveness.
- Utilise global product knowledge and customer insights to identify user needs, generating actionable data-driven recommendations for product enhancement.
- Collaborate across departments, including product, design, business, and brand marketing, to devise and execute growth strategies rooted in data analysis.
- Employ continuous experimentation to enhance value propositions and streamline execution processes.
- Drive monthly customer key performance indicators (KPIs) such as acquisition, churn reduction, activation, and revenue growth.
- Proactively identify and rectify marketing funnel issues to mitigate and minimize customer churn.
- Foster cross-functional collaboration with teams spanning design, engineering, marketing, and data analytics to ensure seamless product initiative delivery.
Core Competencies, Knowledge and Experience:
- 2-3 years relevant experience in leading and driving customer funnel initiatives
- Proven track record of successful growth campaigns
- Expertise with CRM tools such as CleverTap, Zendesk, MoEngage, Hubspot etc
- Expertise with analytical tools for marketers such as Google Analytics, Mixpanel, Appsflyer, Adjust etc
- Being comfortable with working in a dynamic and diverse work environment
- Highly analytical thinking and ability to analyze and interpret wide variety of data
- Ownership and self-driven mindset
If you're ready to be a part of a groundbreaking journey and contribute to the success of Eloelo, apply now! Let's redefine the future of live streaming and social gaming together.
Eloelo is an equal-opportunity employer. We encourage applicants from all backgrounds to apply.

Role Description:
We are just getting started! This not just an opportunity to be part of the startup journey but
help shape the journey by building things from scratch. We are looking to hire a core team
member to facilitate our partnership with schools.
Schools are the focal point of the company's growth at this point – as we are able to serve parents
with this innovative monthly fee payment plan, only of the schools we have tied up with. So,
the opportunity is to be an instrumental part of charting the growth path of a potentially large
impactful organisation.
Key Responsibilities:
- School sales : Primary responsibility is to sell to schools and bring them onboard
o Tie up with schools and onboard them so that we can offer the company's plan to
the parents in the school
o Negotiate and get into commercial agreements with schools
o Upsell our other payment products in the schools
- Stakeholder Management in Schools:
o Enable the company to liaison with the schools tied up with, for close to
everything from meeting the parents, doing events etc.
o Forge a strong relationship with the school management and principal
and be their first port of call on anything to do with finances
- Team Building- Build a high quality sales team and lead it in that city.
What are we looking for?
- Self-starter with a high sense of ownership → Comfortable to work with minimal
supervision and do sales independently
- Ability to drive sales and closures → Have the capability to do standalone
meetings with school management and drive closures
- Hungry to learn and grow → Passion to learn & be a better version of oneself;
motivated to succeed
- Bias for action → Have the temperament to experiment and execute in uncertainty
- Hustler → Ability to generate resources to solve a problem
- Intellectual honesty → Always seeking and presenting truth irrespective of personal
POV or beliefs
- Mission-oriented → Deeply care about delivering value and making an impact on
customer’s lives
Desired Qualifications
- 3+ years of doing b2b sales
- Entrepreneurial mindset - the ability to be able to crack school deals
independently and work to get tangible results without too much handholding
- Willingness to be on the ground most of the time and doing field sales
- Relevant experience of selling to schools is desirable but not a requirement
Benefits
- Becoming a part of the early core team
- Competitive salary plus ESOPs
- Work with colleagues from strong backgrounds & hungry to succeed
- Opportunity to interact with and learn from high-pedigree investors & mentors -
o VCs: Elevation Capital (erstwhile SAIF Partners), Matrix Partners
o Select angel investors: Kunal Shah, Nithin Kamat, Amit Ranjan
Key Details
- Role: Manager – School Partnerships
- Location: Bengaluru / Hyderabad / Chennai
- Compensation: Negotiable based on candidate profile (structured as Fixed +
Variable + ESOPs)
- Reporting directly to one of the founders
- Date of Joining: ASAP
1. Create and design print and digital materials
2. Adhere to brand guidelines and complete projects according to the deadline
3. Retouch and manipulate images
4. Use graphic design software and work with a wide variety of media
5. Collaborate with the creative director and graphic design manager to develop design concepts
6. Receive feedback from the creative director and graphic design manager and make necessary changes
7. Assemble final presentation material for printing as needed
8. Maintain a functional organizational structure for various departments and ensure continuous up-gradation of employees
About Company:
The company is a global leader in secure payments and trusted transactions. They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth. Their innovative solutions, rooted in a rock-solid technological base, are environmentally friendly, widely accessible and support social transformation.
- Role Overview
- Senior Engineer with a strong background and experience in cloud related technologies and architectures. Can design target cloud architectures to transform existing architectures together with the in-house team. Can actively hands-on configure and build cloud architectures and guide others.
- Key Knowledge
- 3-5+ years of experience in AWS/GCP or Azure technologies
- Is likely certified on one or more of the major cloud platforms
- Strong experience from hands-on work with technologies such as Terraform, K8S, Docker and orchestration of containers.
- Ability to guide and lead internal agile teams on cloud technology
- Background from the financial services industry or similar critical operational experience
About the role
We are looking for a skilled Performance Marketer for Insane Marketers who can optimize ad exposure and add Insane value to the campaign strategies. Responsible for growing revenue through digital media by executing marketing campaigns, and extracting and analyzing data across multiple channels.
Responsibilities
- Conducting market research and analyzing demographics, media usage, psychographics, and buying patterns to define the target audience and campaign requirements.
- Proofreading advertising material before launching campaigns.
- Coordinating and overseeing the development and launch of campaigns
- Run Google Ads, and FB ads and manage complete responsibility of Google and Social media ads with an advanced understanding of marketing, and funnels, and comfortable with Google and Facebook Campaigns Strategy, optimization, and Analytics.
- Creating and managing Multiple Campaigns with the Right Ad Copy, optimizing the ad copy, and landing pages for the best quality leads
- Identifying the target audience for a particular media campaign and deciding how best to communicate to that audience
- Analyzing and evaluating the effectiveness of the campaign and using this data to inform future campaigns
- Collaborate with cross-functional team to develop creative solutions to address client’s business challenges
- Well aware of segmentation of Budget across the funnel, and ensure the right ads are shown to the right audiences.
Requirements
- Minimum of 2 years of experience as a media buyer.
- Prior Experience running Google or Facebook Advertising campaigns
- Good understanding of media analytics tools such as Google Analytics, and strong computer skills with programs such as MS Office, Google Suite
- The ability to collaborate with others and work as part of a team.
- Exceptional organizational and project management skills.
- Strong communication and networking abilities.
Benefits-
- Health insurance.
- All books ordered in the domain that Insane works in will be reimbursed.
- The freedom to manage your own time, location, and schedule (we have no physical office or set working hours).
- 5 days working.
- In-house training to grow your skills
- The opportunity to work with an innovative team of people with an awesome company culture
- The chance to grow, be challenged, and develop with Insane marketers
- Day shift.
- Willing to relocate to Bangalore or be based in Bangalore for this position
About you
- You’re numbers-driven.
- You love data.
- You're passionate and driven.
- You have a sharp eye for detail.
- You're proactive and reactive.
- You have 2+ years in paid media buying.


We are hiring an iOS Developer for Dehradun location with Ftechiz Solutions.
Exp: 2 to 5 years
iOS Developer responsibilities include:
- Design and build applications for the iOS platform
- Ensure the performance, quality, and responsiveness of applications
- Collaborate with a team to define, design, and ship new features
- Identify and correct bottlenecks and fix bugs
- Help maintain code quality, organization, and automatization
- Experience with iOS frameworks such as Swift UI, Objective C, UIKit, AVFoundation, Core Bluetooth, Combine, PushNotifications.
- Experience with Databases - Core Data, Realm
- Familiarity with RESTful APIs to connect iOS applications to back-end services
- Knowledge of Architecture - MVC and MVVM
- Understanding of Apple’s design principles and interface guidelines
- Excellent communication Skills and Client interaction.



mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building
these applications, as well as coordinating with the teams responsible for other layers of the product
infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with
a commitment to perfection is required.
Responsibilities
• Build pixel-perfect, buttery-smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing React web apps to React Native. (For Experience candidates)
• Maintaining code quality with the industry standard
Skills
• Firm grasp of the JavaScript (and TypeScript) language and its nuances, including ES6+ syntax
• Knowledge of functional and object-oriented programming
• Ability to write well-documented, clean Javascript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle (Android Studio, IntelliJ)
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suites, like (Jest or Mocha)
Experience required: 1 years to 3.5 years
Indore
Work from Office only
___

