Customer Success Engineer

Section 1
- Responsible for building, managing, and maintaining deployment pipelines and developing self-service tooling formanaging Git, Linux, Kubernetes, Docker, CI/CD & Pipelining etc in cloud infrastructure
- Responsible for building and managing DevOps agile tool chain with
- Responsible for working as an integrator between developer teams and various cloud infrastructures.

Section 2
- Responsibilities include helping the development team with best practices, provisioning monitoring, troubleshooting, optimizing and tuning, automating and improving deployment and release processes.

Section 3
- Responsible for maintaining application security with perioding tracking and upgrading package dependencies in coordination with respective developer teams .
- Responsible for packaging and containerization of deploy units and strategizing it in coordination with developer team
Section 4
- Setting up tools and required infrastructure. Defining and setting development, test, release, update, and support processes for DevOps operation
- Responsible for documentation of the process.
- Responsible for leading projects with end to end execution

Qualification: Bachelors of Engineering /MCA Preferably with AWS Cloud certification

Ideal Candidate -
- is experienced between 2-4 years with AWS certification and DevOps
experience.
- age less than 30 years, self-motivated and enthusiastic.
- is interested in building a sustainable DevOps platform with maximum
automation
- is interested in learning and being challenged on day to day basis.
- who can take ownership of the tasks and is willing to take the necessary
action to get it done.
- who can solve complex problems.
- who is honest with their quality of work and is comfortable with taking
ownership of their success and failure, Both

We are now seeking a talented and motivated individual to contribute to our product in the Cloud data

protection space. Ability to clearly comprehend customer needs in a cloud environment, excellent

troubleshooting skills, and the ability to focus on problem resolution until completion are a requirement.

Responsibilities Include:

Review proposed feature requirements

Create test plan and test cases

Analyze performance, diagnosis, and troubleshooting

Enter and track defects

Interact with customers, partners, and development teams

Researching customer issues and product initiatives

Provide input for service documentation

Required Skills:

Bachelor's degree in Computer Science, Information Systems or related discipline

3+ years' experience inclusive of Software as a Service and/or DevOps engineering experience

Experience with AWS services like VPC, EC2, RDS, SES, ECS, Lambda, S3, ELB

Experience with technologies such as REST, Angular, Messaging, Databases, etc.

Strong troubleshooting skills and issue isolation skills

Possess excellent communication skills (written and verbal English)

Must be able to work as an individual contributor within a team

Ability to think outside the box

Experience in configuring infrastructure

Knowledge of CI / CD

Desirable skills:

Programming skills in scripting languages (e.g., python, bash)

Knowledge of Linux administration

Knowledge of testing tools/frameworks: TestNG, Selenium, etc

Knowledge of Identity and Security

Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.

Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers.

Job Description :

• Extensive exp. with K8s (EKS/GKE) and k8s eco-system tooling e,g., Prometheus, ArgoCD, Grafana, Istio etc.
• Extensive AWS/GCP Core Infrastructure skills
• Infrastructure/ IAC Automation, Integration - Terraform
• Kubernetes resources engineering and management
• Experience with DevOps tools, CICD pipelines and release management
• Good at creating documentation(runbooks, design documents, implementation plans )

Linux Experience :

1. Namespace
2. Virtualization
3. Containers

 

Networking Experience

1. Virtual networking
2. Overlay networks
3. Vxlans, GRE

 

Kubernetes Experience :

Should have experience in bringing up the Kubernetes cluster manually without using kubeadm tool.

 

Observability                              

Experience in observability is a plus

 

Cloud automation :

Familiarity with cloud platforms exclusively AWS, DevOps tools like Jenkins, terraform etc.

 

Responsibilities:
• DevOps/Build and Release Engineer with maturity to help, define and automate the processes.
• Work, configure, install, manage, on source control tools like AWS Codecommit / GitHub / BitBucket.
• Automate implementation/deployment of code in the cloud-based infrastructure (AWS Preferred).
• Setup monitoring of infrastructure and applications with alerting frameworks

Requirements:
• Able to code in Python.
• Extensive experience with building and supporting Docker and Kubernetes in
production.
• Understand AWS (Amazon Web Services) and be able to jump right into our
environment.
• Security Clearance will be required.
• Lambda used in conjunction with S3, CloudTrail and EC2.
• CloudFormation (Infrastructure as code)
• CloudWatch and CloudTrail
• Version Control (SVN, Git, Artifactory, Bit bucket)
• CI/CD (Jenkins or similar)
• Docker Compose or other orchestration tools
• Rest API
• DB (Postgres/Oracle/SQL Server or NoSql or Graph DB)
• Bachelor’s Degree in Computer Science, Computer Engineering or a closely
related field.
• Server orchestration using tools like Puppet, Chef, Ansible, etc.


Please send your CV at priyanka.sharma @ neotas.com
Neotas.com

As a DevOps Engineer, you are responsible for setting up and maintaining the GIT repository, DevOps tools like Jenkins, UCD, Docker, Kubernetes, Jfrog Artifactory, Cloud monitoring tools, and Cloud security.

• Set up, configure, and maintain GIT repos, Jenkins, UCD, etc. for multi-hosting cloud environments.
• Architect and maintain the server infrastructure in AWS. Build highly resilient infrastructure following industry best practices.
• Work on Docker images and maintain Kubernetes clusters.
• Develop and maintain the automation scripts using Ansible or other available tools.
• Maintain and monitor cloud Kubernetes Clusters and patching when necessary.
• Work on Cloud security tools to keep applications secured.
• Participate in software development lifecycle, specifically infra design, execution, and debugging required to achieve a successful implementation of integrated solutions within the portfolio.
• Have the necessary technical and professional expertise.

• Minimum 5-12 years of experience in the IT industry.
• Expertise in implementing and managing DevOps CI/CD pipeline.
• Experience in DevOps automation tools. Well versed with DevOps Frameworks, and Agile.
• Working knowledge of scripting using Shell, Python, Terraform, Ansible, Puppet, or chef.
• Experience and good understanding of any Cloud like AWS, Azure, or Google cloud.
• Knowledge of Docker and Kubernetes is required.
• Proficient in troubleshooting skills with proven abilities in resolving complex technical issues.
• Experience working with ticketing tools.
• Middleware technologies knowledge or database knowledge is desirable.
• Experience with Jira is a plus.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being here.

It  is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II,offers a suite of three products - Plum, Empuls, and Compass. Works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, It  is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

About the Role
As part of the engineering team, you would be expected to have
deep technology expertise with a passion for building highly scalable products.
This is a unique opportunity where you can impact the lives of people across 150+
countries!

Responsibilities
• Develop Collaborate in large-scale systems design discussions.
• Deploying and maintaining in-house/customer systems ensuring high availability,
performance and optimal cost.
• Automate build pipelines. Ensuring right architecture for CI/CD
• Work with engineering leaders to ensure cloud security
• Develop standard operating procedures for various facets of Infrastructure
services (CI/CD, Git Branching, SAST, Quality gates, Auto Scaling)
• Perform & automate regular backups of servers & databases. Ensure rollback and
restore capabilities are Realtime and with zero-downtime.
• Lead the entire DevOps charter for ONE Championship. Mentor other DevOps
engineers. Ensure industry standards are followed.

Requirements
• Overall 5+ years of experience in as DevOps Engineer/Site Reliability Engineer
• B.E/B.Tech in CS or equivalent streams from institute of repute
• Experience in Azure is a must. AWS experience is a plus
• Experience in Kubernetes, Docker, and containers
• Proficiency in developing and deploying fully automated environments using
Puppet/Ansible and Terraform
• Experience with monitoring tools like Nagios/Icinga, Prometheus, AlertManager,
Newrelic
• Good knowledge of source code control (git)
• Expertise in Continuous Integration and Continuous Deployment setup using Azure
Pipeline or Jenkins
• Strong experience in programming languages. Python is preferred
• Experience in scripting and unit testing
• Basic knowledge of SQL & NoSQL databases
• Strong Linux fundamentals
• Experience in SonarQube, Locust & Browserstack is a plus

- You will manage all elements of the post-sale program relationship with your customers, starting with customer on-boarding and continuing throughout the customer relationship. 

 

- As the primary customer interface, you engage with customer teams to educate, identify needs, develop designs, set goals, manage and execute on plans that unlock continuous, incremental value from their investments in the CloudPassage Halo platform.

 

- You are hands-on during execution and thoroughly enjoy seeing your security projects come to life and supporting them afterwards. You are a trusted adviser.

Responsibilities :

- Manage a portfolio of 5+ Enterprise customer accounts with complex needs (typical enterprise customers invest between $500k and $4m+ per year with CloudPassage, have hundreds to tens of thousands of individual public cloud infrastructure deployments, and protect hundreds of thousands of cloud infrastructure assets with Halo).

- Provide level-3 technical support on your customer's most complex issues

- Lead implementation of low-level security controls in Cloud environments, for services, server and containers

- Remotely diagnose & resolve DevSecOps issues in customer environments - able to resolve their DevOps issues that may be interfering with CloudPassage processing.

- Interact with CloudPassage Engineering team by providing customer issue reproduction and data capture, technical diagnostics and validating fixes. QA experience preferred.

- Establish and program manage proactive, value-driven, high-touch relationships with your customers to understand, document and align customer strategies, business objectives, designs, processes and projects with Halo platform capabilities and broader CloudPassage services.

- Develop a trusted advisor relationship by building and maintaining appropriate relationships at all levels with your customer accounts, creating a premium and high-caliber experience.

- Ensure continued satisfaction, identify & confirm unaddressed customer needs that can be value-add opportunities for up-sell and cross-sell, and communicate those needs to the CloudPassage sales team. Identify any early CSAT issues and renewal risks and work with the internal team to remediate and ensure strong CSAT and a successful renewal.

- Be a strong customer advocate within CloudPassage and identify and support areas for improvement in the customer experience, both in our product and processes.

- Be team-oriented, but with a bias towards action to get things done for your customers.

Requirements : Strong cloud security knowledge & experience including :

- End-to-end enterprise security processes

- Cloud security - cloud migrations & shift in security requirements, tooling & approach

- Hands-on DevOps, DevSecOps architecture & automation (critical)

- 4+ years experience in security consulting and project/program management serving cybersecurity customers.

- Complex, level 3 technical support

- Remotely diagnosing & resolving DevSecOps issues in customer environments

- Interacting with CloudPassage Engineering team with customer issue reproduction

- Experience working in a security SaaS company in a startup environment.
 
- Experience working with Executive and C-Level teams.

- Ability to build and maintain strong relationships with internal and external constituents.

- Excellent organization, project management, time management, and communication skills.

- Understand and document customer requirements, map to product, track & report metrics, identify up-sell and cross-sell opportunities.
 
- Analytical both quantitatively and qualitatively.

- Excellent verbal and written communication skills.
 
- Security certifications (Security +, CISSP, etc.).

Expert Technical Skills :

- Consulting and project management : documenting project charters, project plans, executing delivery management, status reporting. Executive-level presentation skills.

- Security best practices expertise : software vulnerabilities, configuration management, intrusion detection, file integrity.

- System administration (including Linux and Windows) of cloud environments : AWS, Azure, GCP; strong networking/proxy skills.

Proficient Technical Skills :

- Configuration/Orchestration (Chef, Puppet, Ansible, SaltStack, CloudFormation, Terraform).

- CI/CD processes and environments.

Familiar Technical Skills & Knowledge : Python scripting & REST API's, Docker containers, Zendesk & JIRA.

Role and Responsibilities:
- Solve complex Cloud Infrastructure problems.
- Drive DevOps culture in the organization by working with engineering and product teams.
- Be a trusted technical advisor to developers and help them architect scalable, robust, and highly-available systems.
- Frequently collaborate with developers to help them learn how to run and maintain systems in production.
- Drive a culture of CI/CD. Find bottlenecks in the software delivery pipeline. Fix bottlenecks with developers to help them deliver working software faster. Develop and maintain infrastructure solutions for automation, alerting, monitoring, and agility.
- Evaluate cutting edge technologies and build PoCs, feasibility reports, and implementation strategies.
- Work with engineering teams to identify and remove infrastructure bottlenecks enabling them to move fast. (In simple words you'll be a bridge between tech, operations & product)

Skills required:

Must have:
- Deep understanding of open source DevOps tools.
- Scripting experience in one or more among Python, Shell, Go, etc.
- Strong experience with AWS (EC2, S3, VPC, Security, Lambda, Cloud Formation, SQS, etc)
- Knowledge of distributed system deployment.
- Deployed and Orchestrated applications with Kubernetes.
- Implemented CI/CD for multiple applications.
- Setup monitoring and alert systems for services using ELK stack or similar.
- Knowledge of Ansible, Jenkins, Nginx.
- Worked with Queue based systems.
- Implemented batch jobs and automated recurring tasks.
- Implemented caching infrastructure and policies.
- Implemented central logging.

Good to have:
- Experience dealing with PI information security.
- Experience conducting internal Audits and assisting External Audits.
- Experience implementing solutions on-premise.
- Experience with blockchain.
- Experience with Private Cloud setup.

Required Experience:
- B.Tech. / B.E. degree in Computer Science or equivalent software engineering degree/experience.
- You need to have 2-4 years of DevOps & Automation experience.
- Need to have a deep understanding of AWS.
- Need to be an expert with Git or similar version control systems.
- Deep understanding of at least one open-source distributed systems (Kafka, Redis, etc)
- Ownership attitude is a must.

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs 

Thats what we think would bloom up your personal life, as a gesture for helping us with your talents.

Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!

Do you breathe and drink DevOps? Do you keep redesigning and reviewing your deployment until you can optimize it no more? If yes, and you are good at it, an extremely high quality work + great work life balance awaits you. StatusBrew is one of the few companies in India that have built a massively successful product at the global level. Ranked under 5000 by Alexa for a high volume of traffic and with about 1,000,000 monthly active users, we are ready to make it even bigger. As incharge of DevOps at StatusBrew, you will be managing the deployment of a global product with: 1. 1 mn monthly active users, 200K daily active, 2000 users concurrent at any point of time 2. 1 TB data generated in 1 week, 1 Billion database rows in just 1 day 3. $20,000 spent on AWS every month after many optimizations We have an extremely cozy office in Amritsar. We have a tight knit team that enjoys working and having fun together. Talk to us if you want to join us in our journey to the next 100 million users.

Adobe - An Award-Winning Employer Adobe believes in hiring the very best. We are known for our vibrant, dynamic and rewarding workplace where personal and professional fulfillment and company success go hand in hand. We take pride in creating exceptional work experiences, encouraging innovation and being involved with our employees, customers, and communities. We invite you to discover what makes Adobe a place where exceptional people thrive. Click this link to experience A Day in the Life at Adobe: http://www.adobe.com/aboutadobe/careeropp/fma/dayinthelife/ About Technical Operations: Adobe Technical Operations supports the Adobe Marketing Cloud's design, delivery, and operation. We’re a global team of over 200 smart, passionate people. We work with Development and Product Management to balance scope, quality, and time to market for our industry leading SaaS solutions. Our multiple groups include Security, Networking, Storage, Data Center Operations, 24x7 NOC, Systems Engineering, and Application Development. We work with a wide variety of technologies - we are a collection of organic and acquired products and services. We focus on building services that Development and Operations can reuse to encourage speed, consistency and value creation. Responsibilities • Develop the solutions to maintain and optimize the availability and performance of services to ensure a fantastic, reliable experience for our customers. • Envision, design and build the tools and solutions to keep the services healthy and responsive • Continuously improve the techniques and processes used in Operations to optimize the costs and increase the productivity • Evaluate and utilize the newer technologies coming in the industry to keep the solution on the cutting edge • Collaborate across different teams – development, quality engineering, product management, program management etc to ensure the true devops culture to get the right systems and solutions in place for agile delivery of a growing portfolio of SaaS applications, product releases and infrastructure optimizations • Effectively work across multiple timezones to collaborate with peers in other geographies • Handle escalations from different quarters – customers, client care and engineering teams, resolve the issues and effectively communicate the status across the board • Create a culture that supports innovation and creativity while delivering high volume in a predictable and reliable way. • Keep the team motivated to go beyond the expected in execution and thought leadership.