Customer Success Engineer

About CoverSelf: We are an InsurTech start-up based out of Bangalore, with a focus on Healthcare. CoverSelf empowers healthcare insurance companies with a truly NEXT-GEN cloud-native, holistic & customizable platform preventing and adapting to the ever-evolving claims & payment inaccuracies. Reduce complexity and administrative costs with a unified healthcare dedicated platform.

Overview about the role: We are looking for a Junior DevOps Engineer who would be working on the bleeding edge of technologies. The role would be primarily to achieve various functions like maintaining, monitoring, securing and automating our cloud infrastructure and applications. If you have a solid background in kubernetes and terraform, we’d love to speak with you.

Responsibilities:

➔ Implement, and maintain application infrastructure, databases, and networks.

➔ Develop and implement automation scripts using Terraform for infrastructure deployment.

➔ Implement and maintain containerized applications using Docker and Kubernetes.

➔ Work with other DevOps Engineers in the team on deploying applications, provisioning infrastructure, Automation, routine audits, upgrading systems, capacity planning, and benchmarking.

➔ Work closely with our Engineering Team to ensure seamless integration of new tools and perform day-to-day activities which can help developers deploy and release their code seamlessly.

➔ Respond to service outages/incidents and ensure system uptime requirements are met.

➔ Ensure the security and compliance of our applications and infrastructure.

Requirements:

➔ Must have a B.Tech degree

➔ Must have at least 2 years experience as a devops engineer

➔ Operating Systems: Good understanding in any of the UNIX/Linux platforms and good to have windows.

➔ Source Code Management: Expertise in GIT for version control and managing branching strategies.

➔ Networking: Basic understanding of network fundamentals like Networks, DNS, PORTS, ROUTES,NAT GATEWAYS and VPN.

➔ Cloud Platforms: Should have minimum 2 years of experience in working with AWS and good to have understanding of other cloud platforms, such as Microsoft Azure and Google Cloud Platform.

➔ Infrastructure Automation: Experience with Terraform to automate infrastructure provisioning and configuration.

➔ Container Orchestration: Must have at least 1 year of experience in managing Kubernetes clusters.

➔ Containerization: Experience in containerization of applications using Docker.

➔ CI/CD and Scripting: Experience with CI/CD concepts and tools (e.g., Gitlab CI) and scripting languages like Python or Shell for automation.

➔ Monitoring and Observability: Familiarity with monitoring tools like Prometheus, Grafana, CloudWatch, and troubleshooting using logs and metrics analysis.

➔ Security Practices: Basic understanding of security best practices in a DevOps environment and Integration of security into the CI/CD pipeline (DevSecOps).

➔ Databases: Good to have knowledge on one of the databases like MySQL, Postgres, mongo.

➔ Problem Solving and Troubleshooting: Debugging and troubleshooting skills for resolving issues in development, testing, and production environments.

Work Location: Jayanagar - Bangalore.

Work Mode: Work from Office.

Benefits: Best in the Industry Compensation, Friendly & Flexible Leave Policy, Health Benefits, Certifications & Courses Reimbursements, Chance to be part of rapidly growing start-up & the next success story, and many more.

Additional Information: At CoverSelf, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

About us

Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.

Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.

Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!

What will you do?

· Define the overall process, which includes building a team for DevOps activities and ensuring that infrastructure changes are reviewed from an architecture and security perspective

· Create standardized tooling and templates for development teams to create CI/CD pipelines

· Ensure infrastructure is created and maintained using terraform

· Work with various stakeholders to design and implement infrastructure changes to support new feature sets in various product lines.

· Maintain transparency and clear visibility of costs associated with various product verticals, environments and work with stakeholders to plan for optimization and implementation

· Spearhead continuous experimenting and innovating initiatives to optimize the infrastructure in terms of uptime, availability, latency and costs

You should apply, if you

1. Are a seasoned Veteran: Have managed infrastructure at scale running web apps, microservices, and data pipelines using tools and languages like JavaScript(NodeJS), Go, Python, Java, Erlang, Elixir, C++ or Ruby (experience in any one of them is enough)

2. Are a Mr. Perfectionist: You have a strong bias for automation and taking the time to think about the right way to solve a problem versus quick fixes or band-aids.

3. Bring your A-Game: Have hands-on experience and ability to design/implement infrastructure with GCP services like Compute, Database, Storage, Load Balancers, API Gateway, Service Mesh, Firewalls, Message Brokers, Monitoring, Logging and experience in setting up backups, patching and DR planning

4. Are up with the times: Have expertise in one or more cloud platforms (Amazon WebServices or Google Cloud Platform or Microsoft Azure), and have experience in creating and managing infrastructure completely through Terraform kind of tool

5. Have it all on your fingertips: Have experience building CI/CD pipeline using Jenkins, Docker for applications majorly running on Kubernetes. Hands-on experience in managing and troubleshooting applications running on K8s

6. Have nailed the data storage game: Good knowledge of Relational and NoSQL databases (MySQL,Mongo, BigQuery, Cassandra…)

7. Bring that extra zing: Have the ability to program/script is and strong fundamentals in Linux and Networking.

8. Know your toys: Have a good understanding of Microservices architecture, Big Data technologies and experience with highly available distributed systems, scaling data store technologies, and creating multi-tenant and self hosted environments, that’s a plus

Being Part of the Clan

At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!

It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ✊🏼❤️

Are you a go-getter with the chops to nail what you do? Then this is the place for you.

Job Title: Data Architect - Azure DevOps

Job Location: Mumbai (Andheri East)

About the company:
MIRACLE HUB CLIENT,   is a predictive analytics and artificial intelligence company headquartered in Boston, US with offices across the globe. We build prediction models and algorithms to solve high priority business problems. Working across multiple industries, we have designed and developed breakthrough analytic products and decision-making tools by leveraging predictive analytics, AI, machine learning, and deep domain expertise.

Skill-sets Required:

• Design Enterprise Data Models
• Azure Data Specialist
• Security and Risk
• GDPR and other compliance knowledge
• Scrum/Agile
   

Job Role:

• Design and implement effective database solutions and models to store and retrieve company data
• Examine and identify database structural necessities by evaluating client operations, applications, and programming.
• Assess database implementation procedures to ensure they comply with internal and external regulations
• Install and organize information systems to guarantee company functionality.
• Prepare accurate database design and architecture reports for management and executive teams.
  
  

Desired Candidate Profile:

• Bachelor’s degree in computer science, computer engineering, or relevant field.
• A minimum of 3 years’ experience in a similar role.
• Strong knowledge of database structure systems and data mining.
• Excellent organizational and analytical abilities.
• Outstanding problem solver.
• IMMEDIATE JOINING (A notice period of 1 month is also acceptable)
• Excellent English communication and presentation skills, both verbal and written
• Charismatic, competitive and enthusiastic personality with negotiation skills

Compensation: NO BAR  .

JOB RESPONSIBILITIES:

• Responsible for design, implementation, and continuous improvement on automated CI/CD infrastructure
• Displays technical leadership and oversight of implementation and deployment planning, system integration, ongoing data validation processes, quality assurance, delivery, operations, and sustainability of technical solutions
• Responsible for designing topology to meet requirements for uptime, availability, scalability, robustness, fault tolerance & security
• Implement proactive measures for automated detection and resolution of recurring operational issues
• Lead operational support team manage incidents, document root cause and tracking preventive measures
• Identifying and deploying cybersecurity measures by continuously validating/fixing vulnerability assessment reports and risk management
• Responsible for the design and development of tools, installation procedures
• Develops and maintains accurate estimates, timelines, project plans, and status reports
• Organize and maintain packaging and deployment of various internal modules and third-party vendor libraries
• Responsible for the employment, timely performance evaluation, counselling, employee development, and discipline of assigned employees.
• Participates in calls and meetings with customers, vendors, and internal teams on regular basis.
• Perform infrastructure cost analysis and optimization

SKILLS & ABILITIES

Experience: Minimum of 10 years of experience with good technical knowledge regarding build, release, and systems engineering

Technical Skills:

• Experience with DevOps toolchains such as Docker, Rancher, Kubernetes, Bitbucket
• Experience with Apache, Nginx, Tomcat, Prometheus ,Grafana
• Ability to learn/use a wide variety of open-source technologies and tools
• Sound understanding of cloud technologies preferably AWS technologies
• Linux, Windows, Scripting, Configuration Management, Build and Release Engineering
• 6 years of experience in DevOps practices, with a good understanding of DevOps and Agile principles
• Good scripting skills (Python/Perl/Ruby/Bash)
• Experience with standard continuous integration tools Jenkins/Bitbucket Pipelines
• Work on software configuration management systems (Puppet/Chef/Salt/Ansible)
• Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook) and other business productivity tools
• Working knowledge on HSM and PKI (Good to have)

Location:

• Bangalore

Experience:

• 10 + Years.

DevOps Engineer, Plum & Empuls 

As DevOps Engineer, you are responsible to setup and maintain GIT repository, DevOps tools like Jenkins, UCD, Docker, Kubernetes, Jfrog Artifactory, Cloud monitoring tools, Cloud security.

Key Responsibilities

• Setup, configure, and maintain GIT repos, Jenkins, UCD, etc. for multi hosting cloud environments.
• Architect and maintain the server infrastructure in AWS. Build highly resilient infrastructure following industry best practices.
• Working on Docker images and maintaining Kubernetes clusters.
• Develop and maintain the automation scripts using Ansible or other available tools.
• Maintain and monitor cloud Kubernetes Clusters and patching when necessary.
• Working on Cloud security tools to keep applications secured.
• Participate in software development lifecycle, specifically infra design, execution, and debugging required to achieve successful implementation of integrated solutions within the portfolio.
• Required Technical and Professional Expertise.
• Minimum 4-6 years of experience in IT industry.
• Expertise in implementing and managing Devops CI/CD pipeline.
• Experience in DevOps automation tools. And Very well versed with DevOps Frameworks, Agile.
• Working knowledge of scripting using shell, Python, Terraform, Ansible or puppet or chef.
• Experience and good understanding in any of Cloud like AWS, Azure, Google cloud.
• Knowledge of Docker and Kubernetes is required.
• Proficient in troubleshooting skills with proven abilities in resolving complex technical issues.
• Experience with working with ticketing tools.
• Middleware technologies knowledge or database knowledge is desirable.
• Experience and well versed with Jira tool is a plus.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. Empuls works with over 100 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status

Engineering Leader, Cloud Infrastructure.

Bengaluru, Karnataka, India

Do you thrive on solving complex technical problems? Do you want to be at the cutting edge of technology? If so,we’re interested in speaking with you!

Your Impact:

We’re looking for a seasoned engineering leader in the Cloud team that is responsible for building, operating, and maintaining a customer-facing DBaaS service in multiple public clouds (AWS, GCP, and Azure). The service supports unified multiverse management of YugabyteDB, including fault-domain aware provisioning, rolling upgrades, security,

networking, monitoring, and day-2 operations (backups, scaling, billing etc). If you’re a strong leader who exemplifies collaboration, who is driven and thrive in a fast-paced startup environment, and who has a strong desire to build an internet-scale, extensible cloud based service with strong emphasis on simplicity and user experience, this job is for

you.

You Will:

Lead, inspire, and influence to make sure your team is successful

Partner with the recruiting team to attract and retain high-quality and diverse talent

Establish great rapport with other development teams, Product Managers, Sales and Customer Success tomaintain high levels of visibility, efficiency, and collaboration

Ensure teams have appropriate technical direction, leadership and balance between short-term impact andlong term architectural vision.

Occasionally contributing to development tasks such as coding and feature verifications to assist teamswith release commitments, to gain an understanding of the deeply technical product as well as to keepyour technical acumen sharp.

You'll need:

BS/MS degree in CS-or- a related field with 5+ years of engineering management experience leading productive, high-functioning teams

Strong fundamentals in distributed systems design and development

Ability to hire while ensuring a high hiring bar, keep engineers motivated, coach/mentor, and handle performance management

Experience running production services in Public Clouds such as AWS, GCP, and Azure

Experience with running large stateful data systems in the Cloud

Prior knowledge of Cloud architecture and implementation features (multi-tenancy, containerization,orchestration, elastic scalability)

A great track record of shipping features and hitting deadlines consistently; should be able to move fast,build in increments and iterate; have a sense of urgency, aggressive mindset towards achieving results and excellent prioritization skills; able to anticipate future technical needs for the product and craft plans to realize them

Ability to influence the team, peers, and upper management using effective communication and collaborative techniques; focused on building and maintaining a culture of collaboration within the team.

• As a DevOps Engineer, you need to have strong experience in CI/CD pipelines.
• Setup development, testing, automation tools, and IT infrastructure
• Defining and setting development, test, release, update, and support processes for DevOps operation
• Selecting and deploying appropriate CI/CD tools
• Deploy and maintain CI/CD pipelines across multiple environments (Mobile, Web API’s & AIML)

• 3+ years of experience as DevOps Engineer and strong working knowledge in CI/CD pipelines
• Experience administering and deploying development CI/CD using Git, BitBucket, CodeCommit, Jira, Jenkins, Maven, Gradle, etc
• Strong knowledge in Linux-based infrastructures and AWS/Azure/GCP environment
• Working knowledge on AWS (IAM, EC2, VPC, ELB, ALB, Autoscaling, Lambda, etc)
• Experience with Docker containerization and clustering (Kubernetes/ECS)
• Experience on Android source(AOSP) clone, build, and automation ecosystems
• Knowledge of scripting languages such as Python, Shell, Groovy, Bash, etc
• Familiar with Android ROM development and build process
• Knowledge of Agile Software Development methodologies

Total Experience: 6 – 12 Years

Required Skills and Experience 

• 3+ years of relevant experience with DevOps tools Jenkins, Ansible, Chef etc
• 3+ years of experience in continuous integration/deployment and software tools development experience with Python and shell scripts etc
• Building and running Docker images and deployment on Amazon ECS
• Working with AWS services (EC2, S3, ELB, VPC, RDS, Cloudwatch, ECS, ECR, EKS)
• Knowledge and experience working with container technologies such as Docker and Amazon ECS, EKS, Kubernetes
• Experience with source code and configuration management tools such as Git, Bitbucket, and Maven
• Ability to work with and support Linux environments (Ubuntu, Amazon Linux, CentOS)
• Knowledge and experience in cloud orchestration tools such as AWS Cloudformation/Terraform etc
• Experience with implementing "infrastructure as code", “pipeline as code” and "security as code" to enable continuous integration and delivery
• Understanding of IAM, RBAC, NACLs, and KMS
• Good communication skills

Good to have:

• Strong understanding of security concepts, methodologies and apply them such as SSH, public key encryption, access credentials, certificates etc.
• Knowledge of database administration such as MongoDB.
• Knowledge of maintaining and using tools such as Jira, Bitbucket, Confluence.

Responsibilities

• Work with Leads and Architects in designing and implementation of technical infrastructure, platform, and tools to support modern best practices and facilitate the efficiency of our development teams through automation, CI/CD pipelines, and ease of access and performance.
• Establish and promote DevOps thinking, guidelines, best practices, and standards.
• Contribute to architectural discussions, Agile software development process improvement, and DevOps best practices.