GaragePlug Careers

Job Description:

A sales development representative (SDR) is responsible for outbound sales prospecting for the Enterprise segment. Rather than trying to close deals, his/her work revolves around generating and qualifying new leads and moving them through the sales pipeline, until they’re ready to talk to the account executives/sales closers. He/she has to validate and screen potential customers given by LDRs (Lead Development Representatives) who can benefit from our products. As the first line of communication with prospects, ideal SDRs should have a strong understanding of the sales process, excel at researching leads, understand key pain points, start new relationships, and set our sales closers up for success. You should be a quick learner with strong communication skills and have the ability to showcase our offerings compellingly. Every potential customer is an opportunity for you to boost top-line revenue growth, customer acquisition levels, and profitability.

Role & Responsibilities

• Generate Sales Qualified Opportunities from various lead generating channels through LDRs, LinkedIn, Company Reports and profiles etc.,
• Design email campaigns (persona wise) to generate interest in the leads.
• Do discovery meetings to understand the pain points of the prospects.
• Do email/calls to the target audience to generate interest and fix demo appointments.
• Represent our company’s products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet needs.
• Build relationships by nurturing warm prospects and finding new potential sales outlets.
• Manage and maintain a pipeline of interested prospects and engage sales executives for the next steps.
• Identify best practices to refine the company’s lead generation.

Desired Candidate Profile

• Bachelor’s/Master’s Degree from an accredited University with relevant 0-2 years of sales experience.
• Must have strong interpersonal, communication, and presentation skills across a variety of channels (email, social media, phone, etc.)
• Should showcase a target-oriented approach toward his/her work.
• Possess a research-oriented approach to identifying opportunities.
• Prior automotive experience is preferred but not mandatory.
• Willingness to work outside the strict job description parameters, thinking creatively about how to provide the highest level of internal and external customer service.
• Strong desire and ability to come up with innovative ideas.
• Ability to see problems as opportunities.
• Prior experience in using CRM is preferred but not mandatory.

Employment Type

Full-time

Apply through this link

https://garageplug.freshteam.com/jobs/GFHD8JF1VJm7/sales-development-representative-sdr" target="_blank">https://garageplug.freshteam.com/jobs/GFHD8JF1VJm7/sales-development-representative-sdr

Job Description:

A sales development representative (SDR) is responsible for outbound sales prospecting for the Enterprise segment. Rather than trying to close deals, his/her work revolves around generating and qualifying new leads and moving them through the sales pipeline, until they’re ready to talk to the account executives/sales closers.

He/she has to validate and screen potential customers given by LDRs (Lead Development Representatives) who can benefit from our products. As the first line of communication with prospects, ideal SDRs should have a strong understanding of the sales process, excel at researching leads, understand key pain points, start new relationships, and set our sales closers up for success. You should be a quick learner with strong communication skills and have the ability to showcase our offerings compellingly. Every potential customer is an opportunity for you to boost top-line revenue growth, customer acquisition levels, and profitability.

Role & Responsibilities

• Generate Sales Qualified Opportunities from various lead generating channels through LDRs, LinkedIn, Company Reports and profiles etc.,
• Design email campaigns (persona wise) to generate interest in the leads.
• Do discovery meetings to understand the pain points of the prospects.
• Do email/calls to the target audience to generate interest and fix demo appointments.
• Represent our company’s products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet needs.
• Build relationships by nurturing warm prospects and finding new potential sales outlets.
• Manage and maintain a pipeline of interested prospects and engage sales executives for the next steps.
• Identify best practices to refine the company’s lead generation.

Desired Candidate Profile

• Bachelor’s/Master’s Degree from an accredited University with relevant 0-2 years of sales experience.
• Must have strong interpersonal, communication, and presentation skills across a variety of channels (email, social media, phone, etc.)
• Should showcase a target-oriented approach toward his/her work.
• Possess a research-oriented approach to identifying opportunities.
• Prior automotive experience is preferred but not mandatory.
• Willingness to work outside the strict job description parameters, thinking creatively about how to provide the highest level of internal and external customer service.
• Strong desire and ability to come up with innovative ideas.
• Ability to see problems as opportunities.
• Prior experience in using CRM is preferred but not mandatory.

Employment Type Full-time

Work Time US and Latin America time zone

Apply through this link

https://garageplug.freshteam.com/jobs/ekCAEEHYZvAD/sales-development-representative-us-latin-america" target="_blank">https://garageplug.freshteam.com/jobs/ekCAEEHYZvAD/sales-development-representative-us-latin-america

GaragePlug Inc

GaragePlug is one of the fastest-growing Automotive tech startups working towards revolutionizing the automotive aftermarket industry with strong state-of-the-art technologies.

Position: QA Lead

As we plan to grow, we have many challenges to solve. Some of the new features and products that are already in the pipeline include advanced analytics, search, reporting etc., to name a few. With growing complexity, we are open to using other tools and technologies as needed. We are looking for a talented and motivated engineer to join our fleet and help us solve real-world problems in this exciting field. Join us and share the dream of building the next generation online platform for the Auto industry.

Experience: 4+ years of relevant experience.

What you’ll do:

• QA for mobile, web, and back-end services—especially ones as design-oriented
• Good at test & defect documentation
• Work with bug tracking software, preferably JIRA is required
• Test using various network monitoring tools like Charles, Postman and performance monitoring tools etc
• Develop and implement QA methodology and practices, within SDLC
• Translate business requirements into test cases
• Building detailed test cases
• Developing automation test scripts for mobile applications.
• Conduct usability tests, and an ability to empathize with users’ unique perspectives
• Analyze and evaluate functional and technical requirements to determine the scope of the functionality to be covered by testing.

What you have:

• High level of drive, initiative and self-motivation
• Exposure to automation tools with some programming knowledge
• Excellent written and verbal communication skills
• Ability to take internal and external stakeholders along
• Understanding of Technology and User Experience
• Love for simplifying
• Growth Mindset
• Willingness to experiment and improve continuously**

Apply through this link
https://garageplug.freshteam.com/jobs/o5gPURzYeq7Z/qa-lead" target="_blank">https://garageplug.freshteam.com/jobs/o5gPURzYeq7Z/qa-lead

GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.

What Makes You The Right Fit :

• Engineering Degree
• 0-2 years experience in customer support or success roles.
• Must be able to work in the US time zone (US and Latin America markets)
• Ability to communicate with customers by email, chat, and phone.
• Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships
• Customer-focused attitude.
• Willingness to work in a Startup.

Your Primary Responsibilities :

• You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
• Onboard new customers and help them digitalise their workflows in our software.
• Conducting training sessions for Users to ensure the right understanding of the Product
• Keeping a track of the Product adoption.
• Maintain a profitable relationship with the clients.
• Play a key role in sharing the voice of users with the rest of the team.
• Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
• Work closely with the Quality Assurance team.
• Identify and report bugs & customer requests using JIRA.
• Owner of the Self-Help knowledgebase of GaragePlug.

Performance Parameters :

• Renewals
• Upsell, Revenue generation
• Prevention of Churn
• Maintain NPS Score
• Support Response Time

Perks for you :

• Work in fast globally growing Start-Up
• Work with industry experts
• Opportunity for international travel

Location : Bangalore.

Apply through this link
https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america" target="_blank">https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america

GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.

What Makes You The Right Fit :

• Engineering Degree
• 0-2 years experience in customer support or success roles.
• Ability to communicate with customers by email, chat, and phone.
• Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships.
• Customer-focused attitude.
• Willingness to work in a Startup.

Your Primary Responsibilities :

• You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
• Onboard new customers and help them digitalise their workflows in our software.
• Conducting training sessions for Users to ensure the right understanding of the Product.
• Keeping a track of the Product adoption.
• Maintain a profitable relationship with the clients.
• Play a key role in sharing the voice of users with the rest of the team.
• Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
• Work closely with the Quality Assurance team.
• Identify and report bugs & customer requests using JIRA.

• Owner of the Self-Help knowledgebase of GaragePlug.
  
  

  Performance Parameters

• Renewals

• Upsell, Revenue generation
• Prevention of Churn
• Maintain NPS Score
• Support Response Time

Perks for you

• Work in fast globally growing Start Up
• Work with industry experts
• Opportunity for international travel

Location : Bangalore/Remote

Apply through this link
 https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support" target="_blank">https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support

About us:

GaragePlug is an all-in-one cloud platform that redefines a customer’s journey with automotive service businesses. GaragePlug harnesses the power of digitalization to help automotive service businesses achieve immense operational efficiency and build a highly impressionable customer experience that is sure to win any customer. GaragePlug aims to bring technological disruption to the automotive after-sales service & repair industry by taking the industry one step closer to the future. Currently, GaragePlug is trusted by hundreds of brands across 15+ countries and continues to expand across the world!

Experience:

At least 10 years of experience.

Consultant Role Description:

• Tech Lead with strong Expertise in Core Java & Spring boot.
• Hands-on in developing Microservices, Eureka service registry, and Docker, make use of OAuth for API Auth, Kubernetes, and Grafana.
• Knowledge of Cloud Technologies, AWS, CI/CD, Jenkins, and Testing methodologies is preferred.
• Hands-on to do API Documentation. Hands-on to invoke 3rd party REST / SOAP API invocations through REST template.
• Ability to design and architect solutions.
• Direct the integration of technical and engineering activities within projects.
• Knowledge of DevOps practices and tools.
• Ability to formulate and deliver solutions to complex problems in a large and diverse technology landscape with multiple teams.
• Recruit, coach, and mentor the best engineering talent

Preferable Location(s): Bengaluru, India Work Type: Part Time

Apply through this link

 https://garageplug.freshteam.com/jobs/lUnYthmY9U84/consultant-architect" target="_blank">https://garageplug.freshteam.com/jobs/lUnYthmY9U84/consultant-architect

GaragePlug Inc

GaragePlug is one of the fastest-growing Automotive tech startups working towards revolutionising the automotive aftermarket industry with strong state-of-the-art technologies.

Position: Backend Developer (Java Spring Boot)

As we plan to grow, we have many challenges to solve. Some of the new features and products that are already in the pipeline include advanced analytics, search, reporting etc., to name a few. Our present backend is based on the microservices architecture built using Spring Boot. With growing complexity, we are open to using other tools and technologies as needed.

We are looking for a talented and motivated engineer to join our fleet and help us solve real-world problems in this exciting field. Join us and share the dream of building the next generation online platform for the Auto industry.

Experience: 1+ years of experience

What you'll do :

• End to end systems development
• Ownership of complete systems from development to production and maintenance
• Infrastructure management on AWS
• Technologies you'll use :
• Microservices, AWS, Java, Spring-boot
• Nginx
• PostgreSQL, Redis
• ElasticSearch
• Gradle / Maven
• Any cool piece of technology that you can bring onboard.
•  

What you are :

• You love technology and are always open to learning new tools
• You are a self-starter
• You are proficient in Java, SQL
• You have good knowledge of Databases: RDBMS/Document
• You have worked with server technologies: Spring / Dropwizard / Tomcat/Spring Boot
• You have a good understanding of REST API design
• You believe in clean and maintainable code

Location Fully Remote / Bangalore

Apply through this link
 https://garageplug.freshteam.com/jobs/H-qGPrivc4pt/backend-engineer-2" target="_blank">https://garageplug.freshteam.com/jobs/H-qGPrivc4pt/backend-engineer-2

GaragePlug Inc (US, Bangalore)

GaragePlug is one of the fastest-growing Automotive tech startups working towards revolutionising the automotive aftermarket industry with strong state-of-the-art technologies.

Position: UI Developer (Angular/Ionic) Looking for a dynamic go-getter attitude UI developer with at least 1 year of product development experience in building great UI & strong logic with neat code.

Responsibilities
1. Product design and development
2. Work on different areas of the platform
3. Build, optimise and enhance the UI performance

Requirements
1. 1+ years of experience in product development
2. hands-on experience with Angular 2+, Ionic 3+ is a must
3. Should be hands-on in working with RESTful web services within web/mobile applications
4. Should be comfortable working with git, Jira
5. Should enjoy hacking things together to create a proof of concept, but always good at quality production code
6. Capable of executing tasks with minimal guidance
7. Excellent aptitude and analytical skills

Location Remote/Bangalore

Apply through this link
https://garageplug.freshteam.com/jobs/rv_hPGmIhF0-/junior-ui-developer-angular-ionic

GaragePlug Inc

GaragePlug is one of the fastest-growing Automotive tech startups working towards revolutionising the automotive aftermarket industry with strong state-of-the-art technologies.

Position: Senior UI Developer

Looking for a dynamic go-getter attitude UI developer with at least 3 years of product development experience in building great UI & strong logic with neat code.

Responsibilties

• Product design and development

• Work on different areas of the platform

• Build, optimise and enhance the UI/UX performance
  
  

Requirements

• Minimum of 3+ years of hands-on experience in developing hybrid applications for Android and iOS using Ionic or Cordova.

• Expert in Hybrid mobile app development using Angular, HTML5, CSS3, Bootstrap, and jQuery.

• Integration with Back-End RESTful services is a must.

• Should enjoy hacking things together to create a proof of concept, but always good at quality production code.

• Excellent aptitude and analytical skills

• Integrations of Front-end elements with Back-end.

• Experience in common 3rd party APIs like Payment Gateway Integrations, Google, AWS etc.

• Strong understanding of HTTP protocol, Web-socket, SSE, and other web technologies.

• Familiarity with security principles using SSL/TLS protocols and data encryption.

• Should be comfortable working with git, Jira.

• Start-Up / Product Company experience is preferred.
  
  

We would love to have you on the team if you...

• Are passionate about your work

• Dream Big & execute ruthlessly

• Love collaborating and working in a fast-paced environment

Location

• Fully Remote /Bangalore
  
  apply through this link 
  https://garageplug.freshteam.com/jobs/_pGa0hZaovBC/senior-ui-developer-angular-ionic

Sales Specialist - Global Selling, SaaS products

Company Name: GaragePlug Inc

Website: www.garageplug.com

Company HQ: Bengaluru, India

Work Location: Remote only

Role and Responsibilities

• Understand products and services offered by GaragePlug and be able to articulate its functions and benefits to external audiences.

• Reach out to the target customer segment (small & medium size businesses) 
• Make a sales pitch to the customers (on phone/virtual demo / face to face as situation permits)
• Handle inbound inquiries and convert such leads 
• Identify cross-sell opportunities and action them
• Achieve Sales targets - in terms of customer acquisition and Monthly Recurring Revenue
• Help customers in onboarding and ensure high customer satisfaction
• Receive customer feedback and accordingly share inputs with product teams for improvement
• Maintain highest standards of integrity and commitment.
• It is an individual contributor role

Functional Competencies

• Understanding / experience of sales process
• Ability to showcase product through demos to business owners and get their buy-in
• Customer centricity
• Stakeholder management
• Basic understanding of automobile industry
• Excellent communication & presentation skills

Candidate Profile

• Must have a 0-2 years of work experience in B2B sales/SME sales
• Candidates from SaaS / Start-ups / Automotive / B2B sales is preferred
• Qualification required - Engineer/ Bachelor’s degree with relevant experience