Customer Success & Support

Key Responsibilities 

• Understand customer product configurations and translate them into structured data using Windowmaker Software. 

• Set up and modify profile data including reinforcements, glazing, and accessories, aligned with customer-specific rules and industry practices. 

• Analyse data, identify inconsistencies, and ensure high-quality output that supports accurate quoting and manufacturing. 

• Collaborate with cross-functional teams (Sales, Software Development, Support) to deliver complete and tested data setups on time. 

• Provide training, guidance, and documentation to internal teams and customers as needed. 

• Continuously look for process improvements and contribute to knowledge-sharing across the team. 

• Support escalated customer cases related to data accuracy or configuration issues. 

• Ensure timely delivery of all assigned tasks while maintaining high standards of quality and attention to detail. 

Required Qualifications 

• 3–5 years of experience in a data-centric role. 

• Bachelor’s degree in engineering e.g Computer Science, or a related technical field. 

• Experience with product data structures and product lifecycle. 

• Strong analytical skills with a keen eye for data accuracy and patterns. 

• Ability to break down complex product information into structured data elements. 

• Eagerness to learn industry domain knowledge and software capabilities. 

• Hands-on experience with Excel, SQL, or other data tools. 

• Ability to manage priorities and meet deadlines in a fast-paced environment. 

• Excellent written and verbal communication skills. 

• A collaborative, growth-oriented mindset. 

EXP: 5+yrs

Skill: Enovia Developer

JD:Exploring and Providing Technical, Functional and Process related support to the team.

•           Interacted with Customers on their requirements and Business clarifications/Tickets.

•           Experience in scripts in TCL for Bulk Data creations/changes/various Report generations and Cron Job setups.

•           Data Load of various divisions with file upload done to existing objects in eFCS Server.

•           Worked on eFCS Server migration.

•           Worked on NUP creation of new RDO.

•           Worked on ECO ERP integration issues.

•           User Deactivation Script for inactivating Users who leave the company

•           To generate TCL reports for various kinds of user request.

•           Worked on Document Search integration testing and related issues.

•           Expertise in using the Autodesk Inventor Professional 2024 and Autodesk Vault Professional 2024 integration tool with Enovia and worked on upgrade of PVC testing 2021 – 2024.

•           Worked on the servers to start/stop JVM ‘s, find the process Id and then kill the process using the process id and start the server, collection of logs.

•           Worked on users machine to update the compatibility browser setting that helps resolve the file upload/download issue.

•           Worked in OOTB Fix Pack Upgrade Schema changes.

•           Compared the schema changes between 13x and 21x upgrade.

•           Worked on Bookmarks, Part Management, Change Management and Route Management schema workflow testing.

•           Compared and listed the newly updated functional features from older version to 21x upgrade.

•           Worked on performance load testing using JMeter too

Back-End Developer (B2B SaaS)

Location: Kashmere Gate, Delhi (Hybrid)

NP: Immediate Joiner

Experience: 2.5Years - 3.5 Years

About Us:

Eazybe is transforming workplace communication by creating innovative tools on top of popular messaging platforms like WhatsApp, phone calls, and more. As we expand our reach into international markets, we're looking for dynamic sales professionals to join our team!

Key Responsibilities:

• Backend Development: Write clean, maintainable, and efficient code for server-side applications.
• API Design & Integration: Build and maintain RESTful or GraphQL APIs to support various front-end and mobile applications.
• Database Management: Design, implement, and maintain robust databases, ensuring data integrity and security.
• Performance Optimisation: Optimize applications for maximum speed and scalability.
• Collaboration: Work closely with front-end developers, product managers, and other team members to ensure seamless integration of functionalities.
• Debugging & Troubleshooting: Identify and fix bugs, bottlenecks, and system issues.
• Security: Implement best practices for securing backend systems and data.
• Documentation: Prepare technical documentation and reports for system and code processes.

Qualifications:

• Proficient in solving Data Structures and Algorithms (DSA) problems.
• Demonstrated experience with platforms like LeetCode or similar competitive programming environments.
• Strong aptitude and problem-solving skills, with the ability to think critically and approach challenges creatively.
• A sharp analytical mindset with a proven ability to learn and adapt quickly.
• Proficiency in server-side programming languages such as Python, Node.js, Ruby, Java, PHP, or others.
• Experience with frameworks like Django, Express, Flask, Spring Boot, etc.
• Strong understanding of databases (SQL and NoSQL), such as MySQL, PostgreSQL, MongoDB, Redis, etc.
• Familiarity with API standards and development (REST, GraphQL).
• Knowledge of cloud platforms like AWS, Azure, Google Cloud, or others.
• Experience with version control tools like Git.

What We Offer:

• 12 days of Paid Time Off (PTO) annually
• 10 days of Working From Anywhere (WFA) annually
• Hybrid Work Model: 4 days in-office and 2 days from home
• Convenient Office Location: Just a 7-minute walk from Kashmiri Gate Metro

Candidates who meet the criteria will undergo 2 to 3 interviews and a possible paid work trial focusing on analytical and technical skills.

If you're passionate about backend development and eager to work in a fast-paced, innovative environment, we want to hear from you!

Job description

• Looking for Business Development Managers who are excited to be a part of our fast-paced, high-intensity work environment and work with business leaders aligned with our mission.

Our Mission 2025 is to transform the way learning is delivered by impacting 1 million+ childrenannually to get closer to our vision to democratize quality early education.

As an integral part of our growing BDM team, you will contribute to our mission to expand from ourcurrent set of 700 partner schools to 7000+ schools in 3 years by 2025.

Responsibilities:

Primarily focus to be on the sale of products and services to potential customers within theassigned location/region.

Travel to the assigned locations to introduce/maintain product/services supply to targetconsumers and existing clients.

Understanding customers' needs and identifying sales opportunities.

Educate clients/customers on how products/services can benefit them financially andprofessionally.

Arrange meetings and visit clients/customers to demonstrate the features of products andservices to convince them to buy a product or subscribe to a service on a recurring basis.

Represent the brand during all customer and prospect interactions.

Create new leads within the assigned locations.

Maintain records/database of all sales leads (current and potential customers) and/orcustomer accounts.

Manage multiple accounts simultaneously and maintain rapport with current and potentialcustomers

Focus on increasing the sales of the company

Prepare and submit sales reports to the respective manager.

Update the CRM system.

Follow up for advances and balance payments from the customers

Attend trade exhibitions, conferences and meetings

Experience

0 - 3 years of sales experience

Education: Any Graduate

Language Preference: English, Hindi & any Local Language

Previous experience in sales position preferred

Job Location: Pune/Noida.

Skills & Abilities:

Ability to multitask and adhere to processes

Good communication skills, both verbal and written

Excellent customer servicing skills

Strong listening and sales skills

Self-motivated, results-driven and a good Team player

Is flexible to travel whenever required

Salary : 3-5 LPA Fixed + 1.5 Variables

Full Stack Engineer (RUBY ON RAILS + REACT)

About Us

DirectShifts has set out to modernize healthcare recruiting. We're a team of physicians, entrepreneurs, and problem solvers who have come together to solve major pain points facing medical professionals today.

We've built a healthcare staffing technology platform that connects healthcare professionals directly with employers by using advanced technologies and digitizing the recruitment and staffing processes. Using an AI-based platform, DirectShifts matches the right clinicians to the right jobs at healthcare employers.

DirectShifts is headquartered in New York, NY and our team is spread across the US and India. Join us!

About What You’ll Be Doing

DirectShifts is growing rapidly and we are looking for a full-stack engineer to join our technical team, working out of India. We need incredibly tenacious engineers who are not only great engineers but who can bring unique value to our rapidly growing team.

If you are passionate about coding – and do it on a day-to-day basis, then this is the place for you.

We are big fans of focusing mainly on two things: 1) talking to users and 2) build products. 

You will be responsible for implementing ideas and mocks for our app (web and mobile) which is used daily by healthcare professionals, internal users, and healthcare employers - you will own the frontend development as well as the building blocks and the APIs that power the web app (and the mobile apps). You need to be comfortable dabbling with some basic infrastructure management on AWS.

About You

Ideal Qualifications

• Recent Hands-on experience with Ruby on Rails and React.js
• 4+ years of work experience, primarily as a full-stack developer
• A strong foundation of Ruby on Rails
• Strong React, HTML, Javascript & CSS skills
• High ownership at all stages of product development - from conception to maintenance
• Adaptability - learn new technologies as and when needed
• Good communication skills to get your point across
• Bachelor in Computer Science
• Ability to work remotely

Bonus Skills

• Redux experience
• Experience with REST APIs
• Experience with cloud services (preferably AWS)

Specifically, You Will:

Work closely with the founders and senior management across various functions. You will have the opportunity to influence the trajectory of the products and of the company. This is a great opportunity to help healthcare systems & professionals become more efficient which directly helps them provide better care, improve outcomes and save more lives!

You will excel if you have

An ability to thrive in a fast-paced environment and the ability to iterate quickly by understanding what users want. 

More about DirectShifts

We have raised more than $45 million from some of the world’s leading investors including Serent Capital, YCombinator, and Soma Capital. We're on a mission to disrupt a massive industry and improve healthcare in the United States by ensuring every patient has easy access to the healthcare they need. At DirectShifts, everyone has a voice to create change and move the needle; no hierarchy, no bureaucracy, no politics, no BS...just real people working on solving real problems.

• Should have experience in  developing and working on consumer facing web/app
• Proficient understanding of JavaScript libraries and frameworks ReactJS
• Proficient understanding of server side rendering through Next.js
• Proven skillsets in responsive Web UI development for enterprise application using technologies such as HTML5, CSS, JavaScript, JQuery, Bootstrap, React JS Good understanding of Data Structures, Algorithms and Operating Systems
• Should have experience on HTML5/CSS3, Javascript ,Redux, APIs Integration
• 3-4 years of experience in building client side cross platforms javascript apps in Web & mobile.
• Good experience of developing and integrating APIs
• Develop high-quality software design and architecture
• Review and debug code
• Find and address performance issues
• Proficient understanding of Git

• As a Senior Software Engineer you will work closely with the Tech Lead, and the rest of the engineering team to build and scale a data-driven platform. This role will act as a great springboard to accelerate career growth & transition into a Tech Lead level role.
• Your primary focus will be the development of server-side logic, building new services and APIs, developing core business logic, supporting the maintenance of current APIs, reviewing work, and improving the performance and reliability of our systems as we rapidly scale our product and organization.
• An effective Senior Software Engineer will be a self-motivated learner; a highly creative engineer having obsessive attention towards detail and thoroughness.

Must Haves

• You’ve been building web applications professionally for 5+ years
• You’re proficient in PHP 7, Laravel, and PostgreSQL
• You possess strong OOP and design pattern knowledge
• Familiar with modern engineering practices: Code Reviews, Continuous Deployment, Automated Testing, etc
• You write understandable, testable code with an eye towards maintainability and experienced with TDD (Test Driven Development)
• You’ve the ability to build RESTful APIs
• Explaining complex technical concepts to designers, support team, and fellow engineers is not a problem for you
• Well versed with the fundamentals of computer science and distributed systems

Nice-to-haves

• FrontEnd experience; have built applications in either: React, Vue, Angular, or Svelte
• Startup experience, preferably a tech startup
• Open Source contributor
• You have experience with other programming languages -- e.g. NodeJS, Python, Ruby, Go, C, etc.
• Passionate about/experienced with open source and developer tools
• You have a bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience

Bonus

• Experience deploying applications; AWS, DigitalOcean, etc.
• Experience with leading a team of 3+ developers

Apply if

• You want to be a team member rather than an employee - cultural fit is the most important thing. Start-up life is a roller coaster and we want to make sure no matter how the day has gone we can still go out (virtually) for a pint at the end of it
• You take ownership
• You’ve an eye for detail
• You’re a problem solver, and a perpetual learner
• You possess a positive and solution-oriented mindset

Roles and Responsibilities

Serve as an integrator between business needs and technology solutions, helping to create technology solutions to meet clients business needs. 

Defining systems strategy, developing system requirements, designing and prototyping, testing, training, defining support procedures and implementation. 

Perform accurate analysis and effective diagnosis of client issues and manage day-to-day client relationships at peer client levels. 

Desired Candidate Profile

• 1+ years of relevant technology consulting or industry experience 
•  Strong working knowledge of AEM/Digital Marketing Suite 
•  Java, J2EE strong knowledge in Web-centric applications 
• Experience with full lifecycle of application from requirement gathering to deployment.
• Make changes to AEM site content, assets, and workflow
• Designs and builds components, templates, dialogs, and workflows using the AEM architecture (Sling, CRX, OSGI, JCR)
• Diagnoses and solves technical problems related to content management such as search result accuracy, dynamic content linking, formatting, image scaling, internationalization, and personalization
• Works in an agile, rapid development and prototyping environment
• Strong Java programming foundation and experience with OSGi bundles
• Knowledge on workflows ,Sling servlet, REST, JSON, Lucene indexing.
• Exposure to Coral / Granite UI, Adobe UI customization is a must
• Working Experience with Sightly / Sling models.
• Willingness to travel offshore and onshore 
• Strong knack and willingness for adapting latest and greatest technologies to drive performance.
• Exceptionally good at document and explaining core technical processes.

Perks and Benefits

• A Silver Adobe Solution partner, AEM Specialized and Magento partner
• Get to work with a young and dynamic team.
• Get to experience Agile methodology for real.
• Flexi timings.
• Exposure to one of the most exclusive technology of the hour AEM, Magento
• A team that will support you when you want to take an initiative in the favour of the organization.