Customer Success & Support

Academic Advisor

Company: UNext Learning Pvt. Ltd.

Location: Bangalore

Experience: 2–6 years

Salary: ₹3–₹4.5 LPA

Job Overview

We are looking for an experienced Academic Advisor to ensure students have a seamless academic experience throughout their programs. The role involves handling student queries, tracking academic progress, coordinating with university departments, and supporting students from admission through program completion.

Key Responsibilities

• Act as the first point of contact for students regarding academic and administrative queries.
• Coordinate between students and university departments to resolve concerns.
• Track and communicate students’ academic progress, requirements, and submission status.
• Handle student queries through calls, emails, and chat.
• Assist students with semester and subject-related queries.
• Make inbound and outbound calls to provide academic updates and support.
• Follow up with students regarding assignments, projects, and other academic requirements.
• Identify and escalate priority issues to the relevant teams and ensure timely resolution.
• Maintain high student satisfaction by providing accurate and timely information.
• Support student re-registration and program completion.
• Follow academic processes and recommend process improvements when required.

Required Skills

• Excellent Communication
• Student Counselling
• Interpersonal Skills
• Problem Solving
• Active Listening
• CRM
• Excel
• Inbound & Outbound Calling

Requirements

• Post-Graduation from a recognized university in Management, Commerce, Journalism, Computer Applications, or Information Technology.
• 2–6 years of experience in academics/student counselling.
• Good knowledge of university academic processes.
• Good computer proficiency, especially in Excel and PowerPoint.
• Ability to adapt to changing situations and handle multiple tasks.
• Willingness to work on weekends on a rotational basis.

JOB DETAILS:

* Job Title: Associate III - Data Engineering

* Industry: Global digital transformation solutions provide

* Salary: Best in Industry

* Experience: 4-6 years

* Location: Trivandrum, Kochi

Job Description

Job Title:

Data Services Engineer – AWS & Snowflake

Job Summary:

As a Data Services Engineer, you will be responsible for designing, developing, and maintaining robust data solutions using AWS cloud services and Snowflake.

You will work closely with cross-functional teams to ensure data is accessible, secure, and optimized for performance.

Your role will involve implementing scalable data pipelines, managing data integration, and supporting analytics initiatives.

Responsibilities:

• Design and implement scalable and secure data pipelines on AWS and Snowflake (Star/Snowflake schema)

• Optimize query performance using clustering keys, materialized views, and caching

• Develop and maintain Snowflake data warehouses and data marts.

• Build and maintain ETL/ELT workflows using Snowflake-native features (Snowpipe, Streams, Tasks).

• Integrate Snowflake with cloud platforms (AWS, Azure, GCP) and third-party tools (Airflow, dbt, Informatica)

• Utilize Snowpark and Python/Java for complex transformations

• Implement RBAC, data masking, and row-level security.

• Optimize data storage and retrieval for performance and cost-efficiency.

• Collaborate with stakeholders to gather data requirements and deliver solutions.

• Ensure data quality, governance, and compliance with industry standards.

• Monitor, troubleshoot, and resolve data pipeline and performance issues.

• Document data architecture, processes, and best practices.

• Support data migration and integration from various sources.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• 3 to 4 years of hands-on experience in data engineering or data services.

• Proven experience with AWS data services (e.g., S3, Glue, Redshift, Lambda).

• Strong expertise in Snowflake architecture, development, and optimization.

• Proficiency in SQL and Python for data manipulation and scripting.

• Solid understanding of ETL/ELT processes and data modeling.

• Experience with data integration tools and orchestration frameworks.

• Excellent analytical, problem-solving, and communication skills.

Preferred Skills:

• AWS Glue, AWS Lambda, Amazon Redshift

• Snowflake Data Warehouse

• SQL & Python

Skills: Aws Lambda, AWS Glue, Amazon Redshift, Snowflake Data Warehouse

Must-Haves

AWS data services (4-6 years), Snowflake architecture (4-6 years), SQL (proficient), Python (proficient), ETL/ELT processes (solid understanding)

Skills: AWS, AWS lambda, Snowflake, Data engineering, Snowpipe, Data integration tools, orchestration framework

Relevant 4 - 6 Years

python is mandatory

******

Notice period - 0 to 15 days only (Feb joiners’ profiles only)

Location: Kochi

F2F Interview 7th Feb

Location: Hyderabad, Telangana

Job Type: Full-time onsite

Experience: Minimum 2 years

Salary Range: INR 2,00,000 - 4,00,000 per annum

Job Description: We are seeking a creative and experienced Social Media Content Creator to join our growing team. As a Social Media Content Creator at Dot eVentures Pvt. Ltd., you will play a key role in developing and implementing our social media strategy. You will be responsible for creating engaging and informative content that resonates with our target audience and promotes our educational products and services.

Key Responsibilities:

Develop and implement a comprehensive social media strategy to increase brand awareness and engagement. Create high-quality, visually appealing content for various social media platforms, including but not limited to Instagram, Facebook, Twitter, and LinkedIn. Stay up-to-date with industry trends and incorporate best practices into content creation. Monitor social media channels for trends, feedback, and opportunities to engage with the audience. Analyze social media metrics to measure the success of campaigns and make data-driven recommendations for improvement.

Qualifications:

Minimum 2 years of experience in social media content creation, preferably in the education or edutech industry. Proven track record of creating engaging and shareable content across various social media platforms. Strong written and verbal communication skills. Proficiency in graphic design tools and video editing software is a plus. Familiarity with social media analytics and the ability to interpret data to inform content strategy.

Salary and Benefits:

Competitive salary in the range of INR 2,00,000 - 4,00,000 per annum, commensurate with experience. Opportunities for professional development and growth within a rapidly expanding startup. Collaborative and inclusive work environment.

Client Servicing Manager must have strong interpersonal and communication skills and must have worked in an Advertising agency before. They must be able to strengthen the relationship between the agency and the clients. They must be good at:

• Explain specific services to consumers.
• Explain different customizable features.
• Represent and promote the organization with services at in-home product presentations, showrooms as required.
• Determine seasonal trends and adjust as needed.