Customer Success & Support

About Us: 

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Job Overview:

We are looking for a skilled Quality Analyst with 3-5 years of experience in software quality assurance. The ideal candidate should have a strong understanding of testing methodologies, automation tools, and defect tracking to ensure high-quality software products. This is a fully remote role.

Key Responsibilities:

• Develop and execute test plans, test cases, and test scripts for software products.
• Conduct manual and automated testing to ensure reliability and performance.
• Identify, document, and collaborate with developers to resolve defects and issues.
• Report testing progress and results to stakeholders and management.
• Improve automation testing processes for efficiency and accuracy.
• Stay updated with the latest QA trends, tools, and best practices.
• Good Knowledge in Mobile Testing & working on BrowserStack tools.
• Work on Agile ceremonies like Sprint planning and daily standup.

Requirements:

• 2-5 years of experience in software quality assurance.
• Strong understanding of testing methodologies and automated testing.
• Proficiency in Selenium, Rest Assured, Java, and API Testing (mandatory).
• Proficiency with Appium, TestNG, defect tracking, and version control tools (mandatory).
• Knowledge of XPath find (mandatory).
• Familiarity with GitLab, Jenkins, Ci/CD tools, defect tracking, and version control tools.
• Strong problem-solving, analytical, and debugging skills.
• Excellent communication and collaboration abilities.
• Detail-oriented with a commitment to delivering high-quality results.

Why Join Us?

• Fully remote work with flexible hours.
• Exposure to industry-leading technologies and practices.
• Collaborative team culture with growth opportunities.
• Work with top brands and innovative projects.

Job Details

- Job Title: Lead Software Engineer - Java, Python, API Development

- Industry: Global digital transformation solutions provider

- Domain - Information technology (IT)

- Experience Required: 8-10 years

- Employment Type: Full Time

- Job Location: Pune & Trivandrum/ Thiruvananthapuram

- CTC Range: Best in Industry

Job Description

Job Summary

We are seeking a Lead Software Engineer with strong hands-on expertise in Java and Python to design, build, and optimize scalable backend applications and APIs. The ideal candidate will bring deep experience in cloud technologies, large-scale data processing, and leading the design of high-performance, reliable backend systems.

Key Responsibilities

• Design, develop, and maintain backend services and APIs using Java and Python
• Build and optimize Java-based APIs for large-scale data processing
• Ensure high performance, scalability, and reliability of backend systems
• Architect and manage backend services on cloud platforms (AWS, GCP, or Azure)
• Collaborate with cross-functional teams to deliver production-ready solutions
• Lead technical design discussions and guide best practices

Requirements

• 8+ years of experience in backend software development
• Strong proficiency in Java and Python
• Proven experience building scalable APIs and data-driven applications
• Hands-on experience with cloud services and distributed systems
• Solid understanding of databases, microservices, and API performance optimization

Nice to Have

• Experience with Spring Boot, Flask, or FastAPI
• Familiarity with Docker, Kubernetes, and CI/CD pipelines
• Exposure to Kafka, Spark, or other big data tools

Skills

Java, Python, API Development, Data Processing, AWS Backend

Skills: Java, API development, Data Processing, AWS backend, Python,

Must-Haves

Java (8+ years), Python (8+ years), API Development (8+ years), Cloud Services (AWS/GCP/Azure), Database & Microservices

8+ years of experience in backend software development

Strong proficiency in Java and Python

Proven experience building scalable APIs and data-driven applications

Hands-on experience with cloud services and distributed systems

Solid understanding of databases, microservices, and API performance optimization

Mandatory Skills: Java API AND AWS

******

Notice period - 0 to 15 days only

Job stability is mandatory

Location: Pune, Trivandrum

Female candidates only

Immediate joiners only

Gurgaon-based candidates only

Willingness to work from office (Udyog Vihar, Phase 3)

3 to 4 years of Non IT recruitment experience.

Mandatory hands-on experience in Offline Sales hiring for FMCG brands (GT / MT)

Proven experience in bulk and lateral hiring for field sales roles (ASM, SO, Promoters, Supervisors)

Startup experience mandatory (fast-paced, high-growth environment)

Strong capability in end-to-end talent acquisition (sourcing to onboarding)

Experience with job portals, field hiring, referrals, and vendor coordination

Ability to manage aggressive hiring targets, quick closures, and low TAT

Basic exposure to HR Operations (onboarding, documentation, HRMS, attendance, compliance)

AI/LLM Test Automation Engineer (SDET)

Location: Bangalore (Hybrid preferred)

Experience: 5-8 Years

Job Summary

We are seeking a Senior Test Automation Engineer (SDET) with expertise in AI/LLM testing and Azure DevOps CI/CD to build robust automation frameworks for cutting-edge AI applications. The role combines deep programming skills (Java/Python), modern DevOps practices, and specialized LLM testing to ensure high-quality AI product delivery.

Key Responsibilities

• Design, develop, and maintain automation frameworks using Java/Python for web, mobile, API, and backend testing.
• Create and manage YAML-based CI/CD pipelines in Azure DevOps for end-to-end testing workflows.
• Perform AI/LLM testing including prompt validation, content generation evaluation, model behavior analysis, and bias detection.
• Write and maintain BDD Cucumber feature files integrated with automation suites.
• Execute manual + automated testing across diverse application layers with focus on edge cases.
• Implement Git branching strategies, code reviews, and repository best practices.
• Track defects and manage test lifecycle using ServiceNow or similar tools.
• Conduct root-cause analysis, troubleshoot complex issues, and drive continuous quality improvements.

Mandatory Skills & Experience

✅ 5+ years SDET/Automation experience

✅ Java/Python scripting for test frameworks (Selenium, REST Assured, Playwright)

✅ Azure DevOps YAML pipelines (CI/CD end-to-end)

✅ AI/LLM testing (prompt engineering, model validation, RAG testing)

✅ Cucumber BDD (Gherkin feature files + step definitions)

✅ Git (branching, PRs, GitFlow)

✅ ServiceNow/Jira defect tracking

✅ Manual + Automation testing (web/mobile/API/backend)

Technical Stack

Programming: Java, Python, JavaScript

CI/CD: Azure DevOps, YAML Pipelines

Testing: Selenium, Playwright, REST Assured, Postman

BDD: Cucumber (Gherkin), JBehave

AI/ML: Prompt validation, LLM APIs (OpenAI, LangChain)

Version Control: Git, GitHub/GitLabDefect

Tracking: ServiceNow, Jira, Azure Boards

Preferred Qualifications

• Exposure to AI testing frameworks (LangSmith, Promptfoo)
• Experience with containerization (Docker) and Kubernetes
• Knowledge of performance testing for AI workloads
• AWS/GCP cloud testing experience
• ISTQB or relevant QA certifications

What We Offer

• Work on next-gen AI/LLM products with global impact
• Modern tech stack with Azure-native DevOps
• Flexible hybrid/remote work model
• Continuous learning opportunities in AI testing

Technical Experience :

- Net development work experience

- Proficiency in NET Development with Asp.net and MVC.

- Strong object-oriented programming OOPS design skills, SOLID principles and proficiency in software design patterns

- Experience in database MS SQL Server.

- Experience with version control systems GitHub and Bitbuck

Professional Attributes :

1.Should have good communication Skills

2.Should be good team player

3.Should be able to work independently and under pressure

4.Should have good logical and analytical thinking

• Understand design specification and requirements.
• Develop a wide range of illustrations, vectors, graphics and layouts and other designs.
• Edit footage segments and combine the sequences of the clips for Social media platform.
• Input effects, graphics, dialogues, and music into the videos to make them more visually appealing.
• Discover and implement new techniques and methods to maximize the company’s efficiency.
• Manages timelines and prioritization of workload.
• Assist team in developing and executing communications plans.
• Provides technical support for design and video related efforts.
• Work effectively with the team members.
• Minimum 1+ years of experience as a Video Editor, Video Specialist or similar role related to video editing and Graphic Designing
• Sound working knowledge on Adobe premiere pro, Sound Editing, Adobe Photoshop, Adobe Illustrator and CorelDraw Software.
• Excellent Experience of using video editing tools.
• Good Time Management Skills
• Great interpersonal and communication skills.
• Creative Thinker
• Proficient in Adobe After Effects.
• Knowledge and a good understanding of motion graphics is preferred
• Candidate must have Own laptop is mandatory along with will the supportive softwares
• Experience- 2 to 3 years

Key Responsibilities:

1.Take ownership of the entire product stack , which includes multiple android applications and backend modules.

2.To enhance each of them while bringing in innovation and latest market trends.

3.Bridge the gap between tech team and non tech team (operations, support, finance etc)

4.create automation and efficiency in the company.

5.Create detailed user stories and product principles via discussions with relevant owners and team.

6.Work with the Project Management team and assign tasks to the 50-member tech team and determine deadlines.

7.Work with UI-UX team to ensure wire framing and visual prototypes are captured as part of story board approval.

8.Drive product launches including working with the operations team to ensure knowledge transfer and training

9.Take deep understanding of Grabs business across all verticals to build a robust product line.

Eligibility:

1.Proven work experience in product management or as an associate product manager

2.Proven track record of managing all aspects of a successful product throughout its lifecycle

3.Proven ability to develop product strategies and effectively communicate recommendations to management

4.Strong problem solving skills and willingness to roll up ones sleeves to get the job

5.Skilled at working effectively with cross functional teams in a matrix organization

6.Excellent written and verbal communication skills

7.Education qualification from premier institute preferred

Beyond Design is looking for a senior UI designer who is interested in creating trends. Applicants with strong interest in creating user interface applications with pixel perfect look, feel designs and implementation guides are the ones for us. The ideal candidate should have an eye for clean and artful design, possess superior UI skills and be able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces.

You should be excited about research and analysis and also be open-minded with an unquenchable thirst for new approaches and solutions to real-world problems faced by a common man.

Skills needed

• From a brief, produce concepts for layouts and develop these concepts based on feedback given.
• Finish designs to a highly-detailed, professional level.
• Create wireframe specifications (complete with annotation) for developers to implement.
• Work with developers to communicate specs, ensure correct implementation and work through any problems encountered.
• Design web, mobile and tablet friendly applications.
• Visual design definition, direction and execution.
• A designer with a holistic approach to design, who is able to draw on key insights from different parts of an organization.

• Solid knowledge of design theory, especially principles of logo, graphic/ UI design and usability.
• A keen aesthetic sensibility, with an eye for crafting visually appealing designs to high levels of detail.
• Strong interpersonal and communication skills.
• A people person and leader who knows how to get people involved and motivate them to collaborate in design discussions.
• Hands-on knowledge of Adobe Creative Suite (especially Photoshop and Illustrator), CSS and HTML, JavaScript skills.
• A good listener and facilitator who knows how to facilitate constructive design discussions.

Hello,

Is your career aspiration to build and scale up Technology products to reach millions of users? Then we are looking for you!

This is with reference to our conversation today. We are looking for great talent like you to help us build the world's largest and only cricket network! 

We are what you wish existed while you were growing up playing cricket! CricHeroes is the world’s largest Cricket Network with 10 million+ users. It helps cricketers score their matches, tournaments, get recognition and improve themselves with data. In the next few years, we are determined to reach 100 million+ grassroots cricketers all around the world. With 70+ District level associations, 20+ BCCI affiliated associations in India, and 30+ ICC-affiliated associations, the app is currently used around the world which includes quite a few test-playing countries as well. 

We are a team of 44 extraordinary members, who are striving to do some great quality work, empowered with freedom and responsibility, keeping in mind “What’s best for CricHeroes''. We live by the culture of openness and candor. To be able to say what you feel with the right intent helps us to grow as an individual and as a company.

Moving on from work-life balance we believe in work-life integration. For matured adults working with us, we don't find a reason to have control over their leaves and holidays. Thus, we have an “Unlimited Leave Policy” and it's working great for us! In addition, we also have flexible work hours and 5 workdays a week. Moreover for anything, we ensure we set the right Context over Control.

To help us grow and increase our Talent Density, we are looking for an All-Rounder Full Stack Developer, who is passionate about scaling up India's one-of-a-kind niche B2C platform and the pulse of the nation - Cricket!

Please find below the details of the job:

This might be a great opportunity for you if

• You are action and result-oriented highly driven person who aspires to be part of a team that is scaling up a successful B2C product.

• You are an analytical problem solver with strong Node.JS knowledge and a passion for teamwork and innovation

• You have hands-on experience in designing and developing applications and object-oriented analysis and design using common design patterns.

What are we looking for, in you?

• You are an ambitious problem solver who is constantly learning and updating yourself with the latest technology and an expert in technology development.

• In-depth knowledge of Node.js and used it for product development in a B2C fast-paced product company for 5-6 years

• Strong analytical skills and problem-solving aptitude

• Attention to details

• You believe in teamwork.

• You have a Bachelor's degree in Computer Science (or Equivalent).

• Mandatory Technical background: Node.js, Javascript, MySQL, MongoDB, Redis, Angular JS, React JS

• Preferable skills in AWS, Big Data, Analytics, Google Cloud.

What are we looking for, from you?

• You will write well-designed, testable, efficient code.

• You will ensure the code and designs are in compliance with specifications as developed.

• You will prepare and produce releases of software platforms and support continuous improvement by investigating alternatives and technologies.

• Work as part of a team developing applications and services using Agile development methods

• Contribute to team and organizational improvements in process and infrastructure

• Build customer-facing UI and back-end services

• Code, test and operate node.js based services

• Effectively use tools and ingenuity to identify and fix defects before they become a problem

• Good Stackoverflow profile is a big plus.

We are made in India by the passionate cricketers for the passionate cricketers of the world!

If you are interested, I will send you details to my team for further screening.