Customer Success

Our client company is into Education. (KS1)

Customer Success

Multi Recruit

Company

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Customer Success

at Our client company is into Education. (KS1)

Agency job

via Multi Recruit

2 - 5 yrs

₹6L - ₹8L / yr

Bengaluru (Bangalore)

Skills

Customer Success

Customer Relation

Customer Success Manager

Inbound

Outbound

Customer Relationship

Quick Resolution

Consult with the customers on their needs and curate company products to meet the requirements
Responsible for the success of workshops, for both the client and facilitator
Take care of workshop logistics for the client
Help the client prep for the workshop, answer any questions they may have about the workshop be the face of the company, and ensure smooth delivery of the workshops
Help facilitator with preparation and travel
Serve as the primary point of contact when customer issues arise, troubleshooting, and ensuring quick resolution.
Promote awareness of the company’s upcoming research and products

Basic Qualifications:

2 – 5 years of work experience managing senior customer relationships
Should ensure customer retention, renewal, and growth
Background in customer success

Consult with the customers on their needs and curate company products to meet the requirements
Responsible for the success of workshops, for both the client and facilitator
Take care of workshop logistics for the client
Help the client prep for the workshop, answer any questions they may have about the workshop be the face of the company, and ensure smooth delivery of the workshops
Help facilitator with preparation and travel
Serve as the primary point of contact when customer issues arise, troubleshooting, and ensuring quick resolution.
Promote awareness of the company’s upcoming research and products

Basic Qualifications:

2 – 5 years of work experience managing senior customer relationships
Should ensure customer retention, renewal, and growth
Background in customer success

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