Customer Success

Job Summary:

We are seeking a seasoned Java Backend Developer Lead to drive the design, development, and deployment of robust backend systems. This role requires hands-on coding expertise, architectural vision, and the ability to mentor and lead a team of developers in delivering high-performance, scalable applications.

Key Responsibilities:

• Lead the backend development team in designing and implementing microservices-based architectures using Java (preferably Java 11+).
• Architect and develop RESTful APIs and backend services using Spring Boot, Hibernate, and related frameworks.
• Collaborate with DevOps teams to streamline CI/CD pipelines using Jenkins, Docker, and Kubernetes.
• Ensure code quality through code reviews, unit testing (JUnit/TestNG), and integration testing.
• Optimize application performance and scalability through profiling and tuning.
• Guide team members in adopting best practices in software engineering, including Agile methodologies.
• Work closely with product managers, frontend developers, and QA teams to deliver end-to-end solutions.
• Maintain documentation and ensure knowledge sharing across the team.

Required Skills:

• Strong proficiency in Java, Spring Boot, and REST API development.
• Experience with relational databases (MySQL, PostgreSQL) and NoSQL (MongoDB, Redis).
• Familiarity with messaging systems like Kafka or RabbitMQ.
• Solid understanding of cloud platforms (AWS, Azure, or GCP).
• Experience with containerization and orchestration tools (Docker, Kubernetes).
• Excellent problem-solving, debugging, and analytical skills.
• Strong leadership and communication abilities.

Preferred Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• 7+ years of backend development experience, with at least 2 years in a lead role.
• Exposure to security best practices and performance testing tools like JMeter.

Job Title: Java Developer - Immediate Joiners Only

Recro, a leading software development company, is currently seeking a skilled and motivated Java Developer to join our team. If you have a minimum of 3 years of experience in Java development and are eager to work on exciting projects, we encourage you to apply for this opportunity.

Responsibilities:

- Collaborate with a team of talented developers to design, develop, and maintain high-quality Java-based applications.

- Write clean, efficient, and maintainable code, adhering to industry best practices and coding standards.

- Analyze requirements provided by product managers and technical leads and translate them into technical specifications.

- Conduct thorough code reviews, identify and address performance bottlenecks, and ensure the overall reliability and scalability of the software.

- Troubleshoot and resolve issues related to Java applications, identifying root causes and implementing effective solutions.

- Stay up-to-date with the latest trends and advancements in Java development to continuously enhance our software offerings.

- Ensure timely project delivery and maintain a high level of code quality throughout the development lifecycle.

- Collaborate with cross-functional teams to ensure smooth integration of different software components.

Requirements:

- Minimum 3 years of professional experience as a Java Developer, with a proven track record of delivering successful projects.

- Strong proficiency in Java programming language and associated frameworks.

- Hands-on experience with Spring and Spring Boot frameworks.

- Familiarity with web services, RESTful APIs, and microservices architecture.

- Excellent understanding of object-oriented design principles and software development patterns.

- Proficient in database design and SQL queries, with experience in working with popular databases.

- Strong problem-solving skills and the ability to think critically to develop innovative solutions.

- Self-motivated and detail-oriented, with the ability to work both independently and as part of a team.

- Excellent communication skills to effectively collaborate with team members and stakeholders.

- Must be willing to work from our office location [mention office location] on a full-time basis.

If you are a Java Developer looking for a new opportunity to showcase your skills and contribute to exciting projects, apply now to join the talented team at Recro. Immediate joiners are preferred, and we look forward to reviewing your application.

Job Summary: We are seeking enthusiastic and reliable individuals to join our dynamic team as International Voice Process Executives. The role involves handling inbound and outbound calls from/to international customers, providing excellent customer service, resolving queries, and ensuring customer satisfaction.

Responsibilities:

• Handle inbound and outbound calls from international customers.
• Provide information about products and services, respond to customer queries, and resolve issues effectively.
• Ensure timely and professional follow-up on customer issues.
• Maintain accurate and detailed records of customer interactions and transactions.
• Collaborate with team members to achieve individual and team goals.
• Adhere to company policies and procedures to maintain operational efficiency.
• Strive to achieve customer satisfaction and ensure positive feedback.

Requirements:

• 1-year bond commitment required
• Minimum 6 months of Experience required in an International BPO/ Call centre.
• Excellent communication skills.
• Customer Centric &Logical thinking and need to be enough spontaneous
• Ensure Timely& Professional Responses to all queries.
• Analytical & Probing skill.
• Strong ability to multitask and take fast decisions independently.
• Night shift only.
• The shift timings will be 7.30 PM to 4.30 AM.

Job Type: Full-time

Pay: ₹13,000.00 - ₹22,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Schedule:

• Fixed shift
• Night shift
• US shift

Job Title: Sr. Reliability Engineer/ Engineering Manager

Location: Powai (Mumbai)/ Bangaluru/ Delhi NCR

•  System maintenance and administration of Applications and Software
•  Integration with different systems and apps
• Must have knowledge on Microservices
• Should be proficient in scripting language Python, Good to have knowledge on Java
• Excellent over Root Cause Analysis
• Should be a technical as well as process-oriented candidate
• Excellent Debugging and Monitoring skills
• Responsible for daily trouble ticket resolution, client interaction and customer support via email and video calls
• Responsible for the setup for the Continuous Integration build and deployment for DEV and UAT environments
• Responsible for operational support and problem resolution for application users and internal operations team
• Identifying, tracking, managing and resolving project issues effectively and efficiently
• Supporting projects during the normalization phase after Go-Live and ensuring the smooth transitions to operations
• Review and implement the processes related to IT Support and Operations before handing over to Support Services
• Strong ability to work independently on complex issues
• Collaborate efficiently with internal experts to resolve customer issues quickly
• Both Proactive & reactive in work approach
• Should be willing to work in 24/7 work environment

Ideal candidate has:

• 6-10  years 
• Product Background 

Desired Candidate Profile

• High school diploma; BSc/ BA in office administration or relevant field is preferred
• Proven experience as an office administrator or relevant role
• Real- Estate or Infra working background will be a plus
• Outstanding communication and interpersonal abilities
• Excellent organizational and leadership skills
• Familiarity with office management procedures and basic accounting principles
• Excellent knowledge of MS Office and office management software (ERP etc.)