
Job Purpose:
To Answer queries/resolve problems of customers through Inbound.
Attend Inbound & Outbound calls, sometime respond through email and chat to customers.
Provide correct and quality information to customers on every call, promote good listening and English grammar skills.
Eligibility Criteria:
Good speak, read & Write English & Hindi mandatory.
Able to communicate confidently and politely, with good speaking skills.
Awareness on Banking or Banking products.
Detailed knowledge of intricacies of Banks products and how they compare against competitors.
Good typing skills (Quality & Speed)
Ability to handle telephonic conversations
Good Listening & Comprehension skills
Should be flexible to work in 24/7 shift

About Conneqt BPO
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We Are Hiring For Field Sales
Job Role: Telecalling & Sales Supporting
Experienced & Freshers Can Apply To This Position
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Qualification: Any graduate can Apply
Job Location: Begumpet, Hyderabad, Secundrabad
Experience: 6months - 1 year experience is required
You will be required to research, write and translate content in Hindi for concise and impactful
communication.
Job Description
- Writing content/ article in Hindi on topics provided
- Creating original hindi contents that are creative, error-free and engaging
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· Prepare and manage project plans (project, release, sprint) with clear achievable milestones
· Identify risks and dependencies for the projects he manages.
· Ensure the project is implemented on time within contractual obligations.
· Responsible for scope management and change management.
· Follow-up with customers to resolve any dependencies and help manage issues/bottlenecks in implementation.
· Conduct regular project review meetings.
· Be an escalation point for implementation team to coordinate with various partners to eliminate any bottlenecks or mitigate any risks.
· Communicate status to senior management and customers regularly.
· Should have the ability to manage multiple projects in parallel for various customers.
· Able to identify impact on project plan due to new changes coming up during the project execution.
· Interface with customers and understand functional requirements and objectives
· Working closely with customer’s / business analysts / technical architects for ensuring that right design and architecture is agreed up on for the projects.
· Escalate issues to senior management or customer if required appropriately
· Able to influence and implement the best practices of Agile across project teams
· Ensure compliance with development standards, development process and the documentation requirements.
· Continuous learning to keep abreast with developments in technology.
· Provide guidance on functional and technical matters to all the members in the team, if required take support from external team members.
· Participate in presentations and demonstrations of the software to customers.
· Identify training needs for the project team to improve productivity and quality of delivery
· Build a strong team to manage and execute the projects
· Work with team continuously to resolve conflicts or roadblocks they have to accomplish their tasks
· Have a periodic 1 x 1 discussion with the team members provide support where required and nominate team/peer for their achievements
· Understand employee grievances and take initiatives to address and resolve them
· Participate in any proposal activities as part of pre-sales activities
· Develops excellent customer relationship and delivers great customer satisfaction
· Displays good subject matter and technical expertise
· Displays good people management skills
· Retention of the key team members with high motivation
· Demonstrates ability to follow the existing processes and strives to improve and adapt to new processes
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Our client is the fastest growing company in the space of student mobility in Asia Pacific as per Financial times.
More about them
- Long-term accommodation booking platform for students (think booking.com for student housing).
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- Leading student housing platform globally, with 1M+ student housing units listed in 6 countries and across 80 cities.
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We, r, are looking to hire an Director Engineering , who is a thought leader,and a world-class engineer who has a proven record of creating an impact on businessand engineering with little or no help. You will own the technology vision andsignificantly contribute to building the engineering team and culture. You will partner wiith Engineering Manager 2
the product and business teams to understand product features and specifications,translate them into high-level and low-level designs, thereby facilitating the team in building mission critical applications.
Key responsibilities
To build next-generation web applications which are efficient, reliable, and scalable.
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Analyze system function and performance requirements to support design
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Actively participate in design and code reviews to build robust applications and prototypes.
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Regards
Team Merito
S/he will be responsible for complete react-native development and collaborate as required with product management and user experience teams. ● S/he will architect and design product features with a focus on maintainability, extensibility, scalability, and lowest operational cost. ● S/he will be responsible for undertaking proof-of-concept work where required. ● S/he will be responsible for coding and implementing features with very high coverage of unit tests and component tests ● S/he will be responsible for managing a team of android/reactive native developers, and perform design and code reviews. ● S/he will continuously discover, evaluate, and implement new technologies to maximize development efficiency What are we looking for? ● S/he must have experience in delivering projects using react native ensuring performance, quality, and responsiveness of applications ● S/he must have strong design and programming skills in Kotlin, JavaScript, Typescript, react components, Android SDK, Android Studio, SDK, RXJava, HTML5, CSS3, JS, RWD and other mobile frameworks and /or accelerators. ● S/he must have experience with offline storage, multi-threading, performance tuning, memory tuning and RESTful APIs to connect Android applications to back-end services ● S/he must have experience with Model-View View-Model, Model View Presenter software architecture, retrofit, and dagger among others
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● It would be good if, s/he has the ability to multi-task, prioritize, be attentive to detail, have an eye for design, think logically, organize and communicate coherently. ● It would be good if, s/he is fast paced, collaborative / team player, performance-driven and self-motivated ● It would be good if, s/he is curious, analytical, a problem solver and has logical reasoning.
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- Would require candidates from Tier 1 & 2 Companies or Tier 1 & 2 Colleges preferably.
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