Operations Executive (Voice & Non-Voice)
at Conneqt BPO
0 - 3 yrs
₹2L - ₹2L / yr
Bengaluru (Bangalore)
Skills
Customer Success
Client Servicing
Customer Support
English Proficiency
Telesales
Job Purpose:
To Answer queries/resolve problems of customers through Inbound.
Attend Inbound & Outbound calls, sometime respond through email and chat to customers.
Provide correct and quality information to customers on every call, promote good listening and English grammar skills.
Eligibility Criteria:
Good speak, read & Write English & Hindi mandatory.
Able to communicate confidently and politely, with good speaking skills.
Awareness on Banking or Banking products.
Detailed knowledge of intricacies of Banks products and how they compare against competitors.
Good typing skills (Quality & Speed)
Ability to handle telephonic conversations
Good Listening & Comprehension skills
Should be flexible to work in 24/7 shift
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About Conneqt BPO
Founded :
2004
Type :
Services
Size :
5000+
Stage :
Profitable
About
Established in 2004, Conneqt Business Solutions Ltd. (formerly Tata Business Support Services Ltd) headquartered in Hyderabad, is a subsidiary of Quess Corp (BSE: 539978, NSE: QUESS), India’s leading business services provider. Throughout our journey, top industry analysts such as Gartner, Nelson Hall and Dun & Bradstreet have ranked us amongst the top Customer Lifecycle Management and Business Process Management service providers in India and the Middle East.
We are committed to provide world-class customer experience with our dedicated team of over 32,000+ employees located across 26 delivery centres. We’re constantly refining our technologies and developing ideas to better serve our 120 clients in 24 Indian and 12 International languages in over 600 + locations across PAN India through our unique ‘Feet on Street’ offering. We have created a customer-centric collaborative ecosystem of people, platforms, processes and partners to align strategically with your business goals. We help elevate your organization with the power of our in-house domain expertise, cutting-edge technology, and analytics.
Besides Customer Lifecycle Management and Business Process Management services, Conneqt also provides Finance and Accounting (FAO), HR Shared Services (HRSS) and Middle and Back Office Services. The company uses its innovative DiB (Digital-in a-Box) framework to help clients rapidly develop digital services that are market ready. Conneqt is also investing in automation and analytics capabilities and geographical expansion into US, Middle East and APAC.
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Company social profiles
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Help us design and build more awesome eCommerce platforms.
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About the job
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We are not interested in tracking time but just to guide you on the right track you will be tracking for the initial few days.
We are committed to working at a sustainable and healthy pace, and we believe 9-10 hours is more than enough time to get a solid day's work done.
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To apply, write something specifically for this position that tells us why we're a great fit for each other, and what you see the future being like if we work together. Tell us what you're excited about in the industry these days, and what you're betting on for the future. Is there a project or feature you'd love for us to build together? Tell us about that too!
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Give us a link to whatever you put together in the "Your application" field when applying.
We're accepting applications until Aug 15, 2022 at 10pm IST. There are no bonuses or penalties for submitting early or close to the deadline, so submit your application whenever works best for your own schedule. We're planning to start interviews early Aug, and aiming for a start date of mid Aug.
Can't wait to hear from you!
Read more
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Read more
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AppLovin is an equal opportunity employer and considers qualified applicants without regard to race, gender, sexual orientation, gender identity or expression, genetic information, national origin, age, disability, medical condition, religion, marital status or veteran status, or any other basis protected by law.
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Who You Are?
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Read more
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experience in Auto layout
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BS/MS degree in Computer Science, Engineering or a related subject
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3+ years of experience with iOS, Objective-C, Cocoa
Read more
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