Operations Executive (Voice & Non-Voice)

Job Overview: 

 We are looking for an experienced, proactive, and self-driven Marketing Executive who can independently manage and execute the overall marketing function. This role requires a strong understanding of both traditional and digital marketing, combined with the ability to plan, implement, and monitor marketing activities end-to-end. 

The ideal candidate will take full ownership of marketing initiatives, coordinate with internal teams, and drive brand visibility, lead generation, and marketing performance with minimal supervision. 

Key Responsibilities: 

 1. Marketing Strategy & Execution (Core Responsibility) 

• Develop and execute quarterly and annual marketing plans. 

• Plan and implement campaigns for product promotion, lead generation, and brand building. 

• Ensure consistent branding and messaging across all channels. 

• Collaborate with sales, product, and leadership teams to align marketing initiatives with business goals. 

2. Digital Marketing (Part of the Role) 

PPC & Lead Generation 

• Plan, manage, and optimise Google Ads and other paid campaigns. 

• Track performance metrics (CTR, CPC, CPA, conversions, ROI) and refine campaigns. 

• Develop effective ad copies and assist with landing page enhancements. 

SEO & Website Management 

• Implement on-page/off-page SEO strategies to improve organic search visibility. 

• Conduct keyword research, optimise content, and review analytics. 

• Coordinate with design/content teams to ensure SEO standards are met. 

3. Brand, Content & Communication 

• Oversee the creation of marketing content — blogs, emails, social posts, brochures, case studies, videos, and presentations. 

• Maintain brand guidelines and ensure cohesive communication across the organisation. 

• Work with internal and external creative teams for design and content execution. 

4. Exhibitions, Events & Offline Marketing 

• Lead planning and execution of marketing for exhibitions and trade shows. 

• Support stall layout planning, branding materials, and event promotions. 

• Manage lead handling and coordination before, during, and after events. 

5. Lead Management & CRM Collaboration 

• Ensure prompt assignment of incoming leads to the respective territory managers. 

• Track lead flow, progress, and campaign effectiveness. 

• Work closely with the sales team to improve follow-up quality and conversion tracking. 

6. Market Research & Data Management 

• Conduct competitive research, pricing insights, and industry analysis. 

• Prepare scraping data and market intelligence reports. 

• Support management with MIS and performance dashboards. 

7. Performance Analysis & Reporting 

• Monitor marketing KPIs across both digital and offline activities. 

• Prepare regular performance reports with insights and improvement suggestions. 

• Conduct A/B tests and track results for continuous optimisation. 

Requirements: 

• Excellent communication, planning, and coordination skills. 

• 3–5+ years of experience in a marketing role (preferably B2B). 

• Strong understanding of digital marketing (PPC, SEO, analytics). 

• Ability to independently manage marketing activities with high ownership. 

• Proficiency in tools: Google Ads, Analytics, Search Console, MS Office, CRM systems. 

• Understanding of website platforms (WordPress, CMS tools). 

• Ability to manage multiple projects and meet deadlines. 

Desirable Skills: 

• Experience with LinkedIn, Facebook, and Instagram marketing. 

• Knowledge of email marketing tools or automation platforms. 

• Creative thinking and copywriting ability. 

• Google certifications are an added advantage. 

JOB PURPOSE   

A Senior Associate Java WCS Technologist is considered as a senior contributor for complex modules of work by bringing deep core technology expertise and relevant business subject matter expertise to the table.  

JOB RESPONSIBILITIES   

• Sr. Associate, Technology plays a significant role during the design and implementation of the technological solution for our clients.   
• A Sr. Associate, Technology is involved in ensuring a quality technical design that satisfies the business requirements of the client.   

• A Sr. Associate, Technology is often involved in package evaluations and recommendations, communicating the technological details of the project to the business users and workshops with the clients. Sr. Associate, Technology also participates in gathering business requirements and assessing existing architectures and resources.  
• Sr. Associate, Technology provides leadership to the team by taking responsibility for a specific component or track of the project architecture.  By taking on this level of responsibility, a Sr. Associate, Technology spends more time overseeing the tasks required to implement a solution rather than performing the tasks directly.  This includes planning, estimation, resource management, issue resolution and quality assurance.  A Sr. Associate, Technology is also responsible for coordinating and communicating with the other tracks and disciplines involved in the project.   
• In performing the essential functions of this role, the work is fast-paced, moderately noisy and team-based.  Additionally, frequent overnight travel is required.  
• Prepares the technical design of the more complex technology components within the module (one or more of client/web presentation tier, server tier, data access and data model, integration component, package function customization)  
• Participates in and in some cases drives design reviews of other modules and provides insightful comments to improve the design quality and design conformance to standards  

• Assists the architect in articulating the pros and cons of using a certain technology stack/package or component or design pattern versus another to the clients and project team and drives selection of technologies, designs to come up with the optimal architecture  
• Implements slice of application (EAR) and proofs of concept (spike solution) to prove any new technologies or integration scenarios in the module  
• For package implementations, aids the Architect of the project to perform the gap analysis between business requirements and the package features and design the configuration, customizations, extensions, interfaces required to meet the requirements  
• Provides innovative solutions to project level technical issues  
• Critiques a design created by another designer and helps identify design and performance improvements  

• Interacts with a set of clients (client senior developers and architects) to create technology specifications from business requirements for one of the modules within the project  
• In some scenarios, collaborates with client developers to design, build, test and deploy the module components and integrate with the rest of the modules  
• Raises and drives to closure with the client any technical design and implementation issues in the module and also in the interfaces and interactions with other modules  
• Estimates the implementation and deployment of the module based on design architecture, testing strategy and overall project plan  
• Assists the architect in coming up with the overall estimates for the project along with any key risks and issues and their mitigation  

• Reports progress and issues to the Manager in a timely manner. In particular, to relay issues that might impact on quality or the ability to deliver to timescales or estimates  
• Works with team on the development of standards, processes and procedures related to application security, upgrade management, capacity planning, application deployment, performance monitoring/tuning, and failover and disaster recovery  
• Mentors the team on the best techniques to debug and troubleshoot design and implementation defects and issues  
• Shares point of view on technology stack, package and latest technology and business trends in one or more relevant areas (e.g. eCommerce, Content Management).  
• Documents the technical design using UML, suitable design patterns in the form of technical design narrative, object models, sequence diagrams, collaboration diagrams  

SKILL REQUIREMENTS  

Experience in: J2EE - Application Servers, Java - ORM, Java - Spring Framework, Core  

Java, SQL Development Languages, Java - Web, Presentation Frameworks, Java - Messaging  

Implementation, Java Web Services, Planning/ Execution & Tracking, Scoping and  

Estimating, Data Modeling, High Availability and Failover Applications, High Throughput / Transaction Application, Logical Architecture Design, OOAD and UML, Package / Vendor Selection, Performance / Capacity Planning, Application, Security.  

Ability to abstract detail into larger (repeatable) patterns, familiarity with user centered analysis and evaluation techniques   

Understanding of the project life cycle process to effectively be able to manage a sub- 

Business Knowledge:  Domain experience on Enterprise data warehouse would be a plus.  

Personal Attributes: a. Strong and innovative approach to problem solving and finding solutions b. Excellent communicator (written and verbal, formal and informal) c. Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution d. Ability to multi-task under pressure and work independently with minimal supervision. e. Ability to prioritize when under pressure  

EXPERIENCE   

2-8 years  

EDUCATION  

Full Time Bachelor’s / Master’s degree (Science or Engineering preferred)  

Expected Scope of work / Responsibilities:

Support as process expert for designing the process template in managing the SAP projects

General Requirements:

•    Implementation Experience: Minimum of two end-to-end SAP EWM implementations.

•    Support Experience: At least two projects involving post-go-live support or full-time support roles.

•    Rollout Experience: Understanding of template rollout methodologies.

•    Integration & Interface Expertise: Hands-on experience with IDOCs, CIF, RFC for setup and issue resolution.

•    Solution Design: Ability to translate customer requirements into EWM solutions effectively.

Technical Expertise (6–10 years):

•    EWM Versions: Experience in SAP EWM 9.5 and S/4HANA Embedded EWM, with at least one year in S/4HANA.

•    Functional Specifications: Ability to prepare Functional Specs for EWM developments.

•    EWM-ERP Integration: Expertise in EWM-ERP integration setup and configuration.

•    EWM Features: Must have hands-on experience with all mandatory EWM features (as per provided reference).

•    Nice to Have: Knowledge of Value-Added Services (VAS) and Automated Warehouse processes.

Process Knowledge & Experience:

•    Inbound, Outbound, Warehousing, and Packaging: Must be strong in at least one process area, with good knowledge of the other three.

o    Definition of "Strong": Ability to list worked-on processes, explain customer requirements, and describe how the process meets business needs.

•    Process Variants: Understanding of process variations for different business scenarios.

•    EWM Production Integration: Good knowledge of production replenishment processes and integration features.

Industry Expertise:

•    Auto/Manufacturing Industry: Minimum two years of experience working in EWM within automotive or manufacturing industries.

Role Overview:

•    Position: Customer-Facing SAP EWM Functional Consultant.

•    Function: Serve as a Process Solution Expert, supporting Plant Users in addressing queries and issues.

Key Responsibilities:

•    Customer Engagement:

o    Conduct gap analysis and identify new business requirements.

o    Collaborate with the Process Responsible team to develop new solutions.

•    User & Process Support:

o    Assist Plant Key Users & Plant Users in testing phases (Unit, Integration, UAT).

o    Support data migration activities (Test Migration, Productive Migration).

o    Conduct training sessions for Key Users.

o    Provide Hypercare Support post go-live.

o    Troubleshoot defects during testing and post-go-live phases.

Certifications (Preferred):

•    SAP EWM Certification with knowledge of:

o    Embedded EWM

o    Decentralized EWM

•    Optional: SAP WM Certification

Soft Skills & Competencies:

•    Strong verbal and written communication skills in English.

•    Ability to troubleshoot and resolve issues independently.

•    Proficiency in MS Office (Excel, PowerPoint, etc.).

•    Strong collaboration skills to work with internal and external customers effectively.

Travel Requirements:

•    Willingness to travel for short-term business trips (up to 4 weeks) domestically and internationally.

Nice to Have:

•    Exposure to SAP Transportation Management (SAP TM).

Requirements: 

• 5-8 years of experience in software development 

• Solid working experience in Java and J2EE development skills. 

• Object-oriented and service-oriented design concepts, including knowledge of data transfer objects and associated design patterns. 

• Experience with Angular Framework, JavaScript, and CSS. 

• Comprehensive knowledge of Web design patterns and front end technologies like HTML5, JQuery and MVC framework like spring and Spring Boot. 

• Excellent communication skills with the ability to solicit and formalize requirements and work with end users/customers. 

• Experience with agile development methodology. 

We are seeking a skilled and enthusiastic .NET Core Developer to join our dynamic team. As a .NET Core Developer, you will play a crucial role in designing, developing, and maintaining high-quality software solutions using the latest Microsoft technologies.

Key Responsibilities:

• Build interfaces as per the design provided by the UX / UI team
• Ensure the work output is as per the design inputs provided
• Work closely with the backend team to integrate the pull or push APIs
• Work with the support team to troubleshoot issues faced by customers
• Build programming abstractions for the specific domain
• Keen interest to always present code and work of high-quality standards.

Key Competencies (Functional):

• Proficiency in Javascript / ES5 / ES6 or Typescript
• Proficient in code versioning tools including Mercurial / Git / SVN.
• Familiarity with APIs and WebSockets
• Work with Canvas related frameworks – Cocos2d / PixiJs
• Experience with Cocos Creator is a Bonus.

Description:

• Building highly scalable services end-to-end with frontend to handle terabytes of data.

• Finding innovative ideas to solve highly complex engineering problems or best UI/UX experience.

• Own, execute and deliver products/features end-to-end from planning to design to development to deployment

• Be the go-to person for the team for guidance and troubleshooting

• Proactively involved in code reviews, architecture, and design discussions

• Be the mentor to junior engineers or Interns for their deliverables to succeed

• Maintain engineering standards and best practices for coding, code reviews, releases

Required skills:

• 1 to 3 years of expertise in full stack software development with one or more of the general programming languages (e.g., Frontend- Angular, React, TypeScript, Backend- Python, java, C/C++, Go etc.). Experience in Angular with python is recommended.

• Deep understanding of how to build an application with easy integration of RESTful APIs along with good sense of UI designs.

• Knowledge of a how a frontend and backend framework like Angular or Django or similar with ORM or multi-tier, multi-DB-based data-heavy web application development will help your profile stand out.

• Proficiency in (S)CSS, HTML5, Javascript and writing cross-browser compatible code along with CSS framework like Bootstrap.

• Good understanding of RxJS observables and/or Promises, chart libraries like ChartJS or Highcharts.

• Good understanding of bundling modules (Webpack or gulp)

• knowledge of SQL queries & DB like PostgreSQL(must) or MySQL. Working knowledge of NoSQL DBs (Mongo, Redis, etc.) is a plus.

• Understands a programming language's limitation to exploit the language behavior to the fullest potential.

• Understanding of accessibility and security compliances

• Ability to communicate complex technical concepts to both technical and non- technical audiences with ease

• Diversity in skills like version control tools, CI/CD, cloud basics, good debugging skills, and test-driven development will help your profile stand out.

Are you convinced that the people are the most invaluable part of all organizations? Are you interested in becoming a part of one of the hottest trends in the world of start-ups today? Are you excited about joining the online ultra-fast grocery delivery service business pioneer and driving the trend forward? Then this may be the right opportunity for you.

1. Scour the ends of planet earth in search of solid personalities and technical skill sets that will flourish within Blok.
2. Act as a brand ambassador for Blok. Strive to provide a candidate experience that is not Blok-centric, but rather candidate-centric. We may not work with all candidates, but all should have positive impressions about Blok.
3. Evaluate candidates within their own unique context. Always bear in mind that people have their own unique stories.
4. Not be limited by our current ways of sourcing candidates. Find new ways. Create them if necessary. Widen the range whenever possible.
5. Work together with interviewers from the technology team to accurately determine candidates’ technical expertise.
6. Travel (Covid-permitting!) to places that become major sources of recruitment, both to conduct real-time interviews and follow-up with onboarded talents.
   Requirements

1. English is an absolute must. An increasing percentage of our candidates use English as their language of preference.
2. Energy. Quickly absorb Blok's unique energy, and exert that energy in your communication with potential recruits. You are, after all, an outward-facing representative of Blok, a startup that is a pioneer in the ultra-fast grocery delivery industry.
3. Resilience, because often you’ll get hyped about a potential candidate, but for one of many valid reasons, it may not work out. Remember that matching job-seekers with employers is after all a rather complicated matching process.
4. We should know the rules to win the war for talent. Bear in mind legislative processes and cross-cultural differences.
5. Previous background in talent acquisition, especially in early-stage technology-first startups would be a strong advantage.
6. The ability to evaluate technical skills is preferred, but not an absolute requirement.
   
   Who You Are

1. A visionary, who is invested in the vision of making Blok a world-class, people-centric organization.
2. An empath, who sees the success of their organization and its people as their own success.
3. A perpetual learner, who stretches their boundaries and enjoys new ideas.
4. A doer, who takes initiative regardless of boundaries and works well in a team.