Job Purpose:
To Answer queries/resolve problems of customers through Inbound.
Attend Inbound & Outbound calls, sometime respond through email and chat to customers.
Provide correct and quality information to customers on every call, promote good listening and English grammar skills.
Eligibility Criteria:
Good speak, read & Write English & Hindi mandatory.
Able to communicate confidently and politely, with good speaking skills.
Awareness on Banking or Banking products.
Detailed knowledge of intricacies of Banks products and how they compare against competitors.
Good typing skills (Quality & Speed)
Ability to handle telephonic conversations
Good Listening & Comprehension skills
Should be flexible to work in 24/7 shift
Shubham Vishwakarma
Full Stack Developer - Averlon
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. Security & Governance -
- Implement and enforce MFA / access control / role-based permissions.
- Strengthen endpoint security, patching, device encryption, and basic incident response.
- Network hygiene: Secure Wi-Fi (guest vs internal), firewall rules, VPN (as required)
- Cloud, Email & Data Organization
- Admin ownership of Google Workspace and/or Microsoft 365
- Improve email organisation (shared inboxes, groups, retention, anti-phishing)
- Define and maintain folder structure + naming standards + permissions
2. Backup & Recovery
- Design and execute a data backup strategy(3-2-1 approach preferred)
- Schedule backups + perform restore drills for critical data
- IT Operations & Internal Communication
- Hardware/software standardization (Windows / Apple devices, printers, scanners, NAS)
- IT Helpdesk basics + asset register + access documentation
3. AI & SaaS Enablement
- Execute and implement AI Tools / SaaS for departments(securely and responsibly)
- Drive adoption/training of Google Apps, MS 365, and Apple workflows for staff + technicians
We are seeking a skilled and experienced Performance Test Engineer to join our QA team. The ideal candidate will have 3–6 years of hands-on experience in performance testing of web and backend applications. This role requires expertise in tools like JMeter, LoadRunner, or Gatling, along with experience in analyzing performance metrics and identifying system bottlenecks. The candidate should have strong analytical thinking, a proactive approach to problem-solving, and the ability to collaborate effectively in a fast-paced development environment.
Key Responsibilities:
- Design, develop, and execute performance test plans and scripts for web and backend systems.
- Use tools like Apache JMeter, LoadRunner, or Gatling to simulate real-world load and stress conditions.
- Monitor and analyze server performance metrics (CPU, memory, database usage, response times) during test executions.
- Identify performance bottlenecks and work closely with developers and infrastructure teams to resolve them.
- Create comprehensive test reports and present results to stakeholders with clear insights and recommendations.
- Review business requirements, technical documentation, and user stories to derive performance testing needs.
- Automate performance test scenarios for continuous performance validation in CI/CD pipelines.
- Contribute to the improvement of testing strategies and performance testing best practices.
Must-Have Skills:
- 3–6 years of experience in performance testing and engineering.
- Hands-on experience with JMeter and/or LoadRunner for designing and running performance tests.
- Strong knowledge of HTTP protocols, thread modeling, and system tuning.
- Experience in analyzing test results, logs, and system monitoring tools (e.g., Grafana, Kibana, New Relic, or AppDynamics).
- Ability to simulate and validate load, stress, soak, and spike testing scenarios.
- Familiarity with scripting languages (e.g., Groovy, Java, Shell scripting).
- Strong problem-solving and root cause analysis skills.
Good-to-Have Skills:
- Experience integrating performance tests into CI/CD pipelines (Jenkins, GitHub Actions).
- Basic knowledge of Java, API testing, or tools like Postman.
- Experience with cloud-based performance testing (e.g., BlazeMeter, AWS CloudWatch).
- Familiarity with service virtualization tools and mock servers.
HIRING PROCESS:
Once you apply by sharing your CV and filling out the form, we would see if you are a good fit for the role.
If your CV is shortlisted, we would first have a general conversational round to know more about you which would then be followed by video discussion, technical interview round(s) and then an HR discussion.
NodeJS (Node.js)
React.js
Angular (2+)
AngularJS (1.x)
MongoDB- Understanding of python backend development ,with Django ot flask frame work
- Design, build and maintain responsive front-end interfaces for applications
- Collaborate with the rest of the engineering team to design and launch new features
- Create REST APIs and integrating them with the frontend
- Test software to ensure responsiveness and efficiency
React.jsAbout Us:
Docsumo is Document AI software that helps enterprises capture data and analyze customer documents. We convert documents such as invoices, ID cards, and bank statements into actionable data. We work with clients such as PayU, Arbor and Hitachi and are backed by Sequoia, Barclays, Techstars, and Better Capital.
Responsibilities:
- You will be responsible for overseeing the development of Docsumo React webapp.
- You will be working closely with the founders and lead the frontend development
- Serve as a thought leader and mentor on technical, architectural, design and related issues
- You will be responsible to provide oversight, accountability, and leadership for technical decisions.
- You will be designing and building modules in React within the Docsumo webapp.
- Own and Implement the features using the technology stack that we have in place while bringing in flavours of latest but proven trends and methods
- Contribute to Product and Design ideas and Implement them as your own product. We value everyone’s inputs
- Work with our hiring team to hire amazing engineers who will expand the Docsumo culture and product
Skills:
- At least 6+ years years experience building React webapps
- Excellent command over React, redux, javascripts, HTML5 and CSS
- Provided effective team management and mentoring for over 3+ years to foster professional growth and drive team success
- Demonstrated ability to build 0-1 product from using React.
- Demonstrated ability of managing frontend engineers
- Proven skills in developing a production level end to end UI application on their own
- Familiarity with Version Control tools, deployment, cloud services and CI/CD
- Must be self-motivated, flexible, collaborative, with an eagerness to learn
- Comfortable working in an Agile work environment with an incredibly fast pace and a large degree of independence.
Benefits:
- Enjoy the flexibility of a hybrid working model, allowing for a balanced work-life integration.
- Access comprehensive insurance coverage to safeguard your health and well-being.
- Participate in our stock options program to share in the company's success and future growth.
Responsibilities Include:
• Calling the leads provided in the CRM and understand their requirements of career up-skilling and pitch the right course as per their needs.
• Consistently achieve revenue targets in line with team/organizational objectives.
• Proactively identifying cross-selling/up-selling opportunities with existing customers.
• Identifying references through the existing customer base to increase the sales pipeline.
• Should be maintaining all customer interactions in the CRM.
• Should have decent exposure working with any CRM like Salesforce, Zoho, etc.
• Managing all pre-sales to post-sales support activities for the assigned leads.
• Follow up on leads and conduct research to identify potential prospects.
• Consistently achieve revenue targets in line with team/organizational objectives.
• To understand customer requirements in the geography assigned and future product portfolio improvement based on past customer feedback.
Skills Preferred:
• Excellent spoken and verbal skills
• Ability to plan and execute
• Ability to persuade and negotiate
• Ability to work under stress
• Ability to work in a team
• Fast-learner, keen on details, and self-motivated
Kubernetes👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
Please find the job details below
Experience: 7.5-10 years
REQUIREMENTS:
Must have Skills : Cloud architecture (Capable), Terraform, Kubernetes, Azure, Cloud Migration Expert,
Job Description :
- Responsible for Automating and orchestrating large scale application and database migration from on-prem to Cloud
- Expertise designing and developing enterprise grade architecture on Cloud
- Expertise in Cloud Security and create guidelines for its implementation
- Experience of managing enterprise grade cloud native Kubernetes cluster
- Expertise of the Infrastructure as a Code (IaC) using tools like Terraform, AWS CDK or other cloud native Iac services.
- Experience in monitoring tools like Prometheus & Grafana, Nagios/ CloudWatch/Data Dog/Zabbix and logging tools like Splunk/Logstash
- Rich experience in designing end to end CI/CD pipelines framework
- Must have Skills: AWS/Azure, Kubernetes, Terraform/AWS CDK, CICD
Responsibilities:
- Writing and reviewing great quality code
- Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project
- Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
- Determining and implementing design methodologies and tool sets
- Enabling application development by coordinating requirements, schedules, and activities.
- Being able to lead/support UAT and production roll outs.
- Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
- Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
- Giving constructive feedback to the team members and setting clear expectations.
- Helping the team in troubleshooting and resolving of complex bugs
- Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
- Carrying out POCs to make sure that suggested design/technologies meet the requirements.
C#React.js
.NETOur client is looking for a Senior/Lead Full Stack .Net Developer for their headquarter office which is located in San Francisco, California. Looking for top-notch developers who are passionate and well-versed with modern technologies like .Net Core, MVC, SQL, and JS frameworks.
This position gives you an opportunity to lead exciting projects, work directly with teams in the US and with super smart people that you can learn from, and contribute to their knowledge.
Requirement:
- 7-15 years of experience in software development.
- Hands-on design and coding are required.
- Expertise in React.JS.
- Good knowledge of database concepts and Microsoft SQL Server.
- Highly proficient in modern JavaScript, HTML, CSS, ReactJs, and in one or more libraries for state management (e.g. Redux)
- Solid foundation in computer science, with strong competencies in data structures, design patterns, concurrency, algorithms, and software design
- Research and evaluate new software, frameworks, and techniques to provide recommendations to the division.
- Design and develop robust and scalable software components.
- Strong analytical and troubleshooting skills.
- Bachelor's degree in Computer Science or a technical field.
Perks & Benefits:
- Friendly, talented, collaborative, and entrepreneurial team
- Competitive and comprehensive benefits and perks
- Generous holiday and PTO policies
- Training and development opportunities and allowance
- Fun and inclusive digital, and (in the future) in-person events
- Employee groups - DEI committee, fun committee, wellness group, and more
- Flexible remote work
About company
The company is the industry-leading collection of online destinations (including Astrology.com, Horoscope.com, Keen, and PsychicCenter) providing spiritual guidance on love, relationships, career, health, and life overall. They are passionate about connecting people with the world's best advisors (including psychics, tarot card readers, life coaches, and more) and content to empower everyone to live happier lives.
A team of over 100 employees is powered by their diverse perspectives and company core values:
- They are humble. They believe the best result is achieved by leveraging others perspectives
- They think like owners. They make decisions that optimize for the greater good of the organization
- They challenge limiting beliefs. They are at their best when they identify and shatter the status quo expectations.
The company is an equal opportunity workplace and is an affirmative action employer. They are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Robot Pilots are the front line of Cognicept’s operation and play an essential role in
the successful deployment of robotics: remotely resolving, analyzing, and reporting
robot errors. Providing a quick resolution to the client robot system is the highest
priority. These interventions ultimately lead to better performance and more
sophisticated applications of robotic systems. Robot Pilots use an error reporting
management system to document their interventions and findings into a
centralized database which is then used by the client, other Cognicept Robot Pilots,
and our engineers located worldwide.
Key responsibilities :
- Incident Management for robot issues within SLA.
- Error handling and resolution.
- Remote monitoring and robot operations.
- Help robots find their way by remotely correcting their internal “GPS” location and
driving/controlling the robot through unpredictable situations using
Cognicept’s propriety intervention system (it’s like a video game).
- Identify and report errors/failures/bugs, and suggest improvements to
processes and technologies.
- Manage inbound and outbound calls in a timely manner.
- Follow communication “scripts” and standard operating procedures.
- Identify customers’ needs, clarify information, research every issue and
provide solutions and/or alternatives.
- Keep detailed records of all interventions in the Cognicept database.
- Track personal/team qualitative and quantitative KPIs with your line manager.
- Take part in training and other learning opportunities to expand knowledge of
Cognicept and the position.
Skills/Qualifications:
- Experience with incident management, customer service and tech support preferred.
- Solid oral and written communication skills.
- Solid reading comprehension and listening skills.
- A keen eye for detail.
- Ability to work both independently and as part of a team.
- Excellent time to task management.
- Owns a laptop that runs Google Chrome and has a headset. (BYOD culture)
- Owns a functional smartphone with a data plan and an Indian phone number.
- Able to work in 24/7 shift with 6 days of working.
About Hooman: We at hooman are career designers, we help youg graduates to create their career in management space. We are a young GOI registered startup with varied experienced team members from Bureaucrates to Serial entrepreneur in core team. We are building our initial team with the vision that the candidiate joiing us can lead a bigger team in coming future.
" To completely oversee the most crucial administrative task of developing and executing strategies via coordination among various subordinates"
1. To devise strategies, campaigns, events in order to increase the awareness of the courses designed by Hooman.
2. To follow end to end process of student admissions, right from interest generation to admission conversion.
3. To closely work with directors of the partnered institution to devise innovative strategies via delegations with managements of other institutions PAN India.
4. To attend and respond to all student queries and concerns related to the course, University, exams, admissions, placements and any other institution related matters.
5. To increase Student engagement through multi level strategies of content creation.
6. To deliberate with university in registration and administration process.
7. Conducting presentation in various institutions so as to create awareness and promote unique industry led courses devised by Hooman.
8. To undertake academic counselling sessions to students and parents and help them understand the industry and job scenario better.
Apart from the salary mentioned in the description, we have huge incentive structure to provide employees with more earning opportunities.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon