Operations Executive (Voice & Non-Voice)

Role Overview 

We are looking for a highly driven and curious Business Development Intern to join our fast-paced team at StepOut. This role sits at the intersection of strategy, operations, and execution, where you will actively contribute to building and scaling our business pipeline. 

You’ll work closely with the core team on market research, lead generation, and automation of business workflows, while gaining hands-on exposure to how a sports-tech startup operates and grows. 

If you’re someone who enjoys solving problems, thinking strategically, and executing with speed — this role will give you unmatched learning and ownership. 

Key Responsibilities 

1. Research & Analysis 

● Conduct market and competitor research to identify opportunities and trends ● Analyze potential segments, partnerships, and growth channels 

● Translate research into actionable insights for business strategy 

2. Lead Generation & Scouting 

● Identify and build high-quality lead pipelines across relevant segments ● Scout potential partners, clients, and collaborators 

● Maintain structured lead databases and tracking systems

3. Outreach & Execution 

● Execute targeted outbound reach-outs (based on defined goals) 

● Support in crafting messaging and improving response rates 

● Assist in maintaining consistency and quality in all communications 

Must-Have Skills 

● Strong communication skills (Fluent in English, professional & well-spoken) ● Good understanding of business, startups, and marketing fundamentals

● Hands-on familiarity with AI tools (for productivity, research, or automation)

● Working knowledge of Microsoft Office (especially Excel) 

● Ability to work in a high-performance, fast-paced team environment ● Basic understanding of LinkedIn for research and outreach 

Good-to-Have Skills 

● Prior experience working with a startup or early-stage company 

● Exposure to CRM tools or automation platforms 

● Strong analytical thinking and structured problem-solving ability 

● Interest in process optimization and operational efficiency 

● Understanding of sales funnels and customer lifecycle 

● Interest or knowledge in football is preferred 

Culture Fit (What We’re Looking For) 

● High ownership and bias for action 

● Willingness to learn, adapt, and move fast 

● Strong team player with a collaborative mindset 

● Comfortable with ambiguity and solving unstructured problems 

What You’ll Gain 

● Real exposure to business development in a startup environment 

● Hands-on experience with automation tools, CRM systems, and outreach strategies ● Opportunity to work directly with core decision-makers 

● A fast-learning environment with high ownership and impact

Responsibilities:

• Order Generation / Sales in their respective territory and Collection of Outstandings with STUs
• Attending to customer's urgent requirements & Resolving customer complaints
• To ensure segment wise secondary sales growth and maintain dicipline of SPARK reviews across all distributors
• Growth of retail sales revenue by ensuring target achievement for the Area
• Growth of workshop sales revenue by ensuring target achievement for the Area
• Growth of STU sales revenue by ensuring target achievement for the Area
• Ensure SPARK Review Adherence
• Execute activities towards workshop revenue growth and accomplish process adherence
• Growth of Workshop Paid Revenue
• Establish Parts Maturity Index across assigned workshops
• Planning and assisting Workshop Branches in Southern Kerala to establish MSL in co-ordination with Service (incl New Models)
• STU Sales
• Follow up for GRNs & price amendments from STU & Project sectors, Bill preparation, payment follow up and collection, depositing of payments, Money Receipt preparation on time and thereby ensuring outstanding below the committed DSO level
• Purchase Requests generation, RC prices collection, price tabulation, offers submission, order generation etc from STU & project sectors
• MRP updation, Materials follow up, Leyparts Business development through new model parts/kits/aggregates, dissemination of information on Part no. changes & other data, answering all the enquires and coordination among all the depots and branches/Chief OIffice/Central stores in STU & Project sectors
• Update on STU Tenders and loss of sales analysis

MIS & Reports:

• Monthly branch reviews
• AOR & VOR reductions review
• TOC recommendation review with attached dealer outlets and ASCs
• Sales tracker, Stock tracker and dealer profititability review
• MIS of monthly outlook numbers, Sales Coordination activities

Feet on Street Management (DWE):

• Follow up on DWEs along with Service MICs for fleet customers
• BS3 Engine Sale improvements
• Focus on sale improvements in DEF and BSVI filters
• Resolving issues & queries through whatsapp & phone call of all DWEs.

Your primary role will be the implementation of the application for either desktop or mobile devices with a focus on performance. With your understanding of AngularJS  / React JS best practices you will create modules and components with which you architect the application. You will take existing design and front-end templates and enhance them with CSS animations and implement idiomatic markup. You will team up with the back-end developers to connect to.

Responsibilities

• Building, optimising and maintaining front-end web apps
• Maintaining high performance and compatibility across platforms and devices
• Writing tested, idiomatic, and documented JavaScript, HTML and CSS
• Understanding what is needed for a smooth workflow between yourself, the front-end developers and designers
• Communicate thoroughly with the back-end department to help build a best-practice RESTful API
• Integrate external web services
• APIs using standard methods. A thorough understanding of the components of the platform is essential.   

Qualifications

• Bachelor's or Master's degree in Computer Science, Information Systems, Engineering or equivalent
• 1-3 years of experience in JS based development

Skills

• Programming Expertise In JavaScript/HTML5 / Angular JS v7+ / React JS v16, Express JS, Bootstrap.
• Hands-on Working Experience Of MVC Frameworks Like Angular.js & React.js.
• Excellent Communication Skills.
• Exposure To Sass, Grunt, Node Js.

Position - Senior / Lead Salesforce Consultant

Experience - 5+ years

Location - Gurgaon / Jaipur / Remote

Concretio was incorporated in 2014 by Mr. Abhinav Gupta (Salesforce MVP 8 times in a row), with a motive to build a team of passionate individuals, who want to develop high-quality solutions and enjoy challenges posed by rapidly changing technology. Concretio Apps aims to grow steadily with its positive and friendly environment. Flexi work timings and work from home option (Once you are on client project), fully paid Certifications, 360 degree grooming, 5 days a week and great work life balance are some of our key USPs, along with other employee-friendly policies. We are looking for highly skilled Salesforce Developers OR Other Tech Developers (Java / Javascript / Angular / PHP) who love to stay on the technical side of the curve and look to groom themselves as a Salesforce Architect going forward. You will get training to work in Cloud Computing (Salesforce & its Lightning Javascript framework as well). At Concretio, we believe that work can happen from anywhere. We believe people should be able to work and learn together whether they're across the table or across the world from each other. We are open for the Remote / Work from Home option as well, so location is not a constraint any more.

Job Responsibilities

● Developing applications for the Salesforce.com platform.

● Developing Javascript frontend/apps and integrations using REST/SOAP JSON/XML.

● Coding APEX and custom applications for Salesforce instances.

● Design, code, configure, document, deliver and support solutions to meet business needs in Salesforce, including configurations, customisations, and integrations.

● Work with Application Architects and Tech Leads to design integrations between Salesforce.com and other systems across the enterprise.

● Code, configure, unit test and create supporting documentation for application development tasks.

● Demonstrated experience building integrations with Salesforce.com (REST/SOAP - XML/JSON

• good communication skill
• good confident
• Exposure in email marketing
• Marketing knowledge
• fresher. profile

• Supporting the CEO in business planning, budgeting decision and relationship management
• Tracking progress of any new initiatives and present business
• Supporting CEO in communications by preparing presentations and financial statements
• Researching on the current trends/ business models
• Helping prepare for meetings and accurately recording minutes from the same
• Preparing and analyzing required data and reports
• Coordinating with all department heads for the tasks given by CEO
• Being in charge of all the periodic communications from the CEO's office
• Ensuring for the timely relevant escalations
• Managing bandwidth and assisting the CEO in prioritization

Desired Candidate Profile

• Excellent verbal and written communication skills
• Proficiency in Word, Excel, PowerPoint
• Attention to detail
• Ability to deal with people at various levels in the organisation

Short runs at Bourdaina are 3 month fast track programs with clearly defined processes & objectives. Atleast one short run is mandatory before joining us for long haul.

Here's what you'll do day-to-day:

• Actively seeking out new sales opportunities through networking and social media.
• A sales intensive role where you help restaurants, F&B brand, Hotels and FMCG brands by selling Bourdaina products
• Demonstrating and presenting products and services.
• Account management for key clients of the organisation.
• Manage end-to-end client relationships including pitching, negotiation, contracting, billing/invoicing, and payment collection, result tracking and troubleshooting.

Here's what we're looking for:

• People with 0 - 3 years of work experience. Relevant experience in B2B sales will be great!
• Someone who comes with a strong sense of initiative and personal leadership demonstrating the ability to function independently, and comfortable working in a startup environment.
• A person who is articulate, organized, detail-oriented, and has the ability to multitask.

Duties and Responsibilities

- Guide team development efforts towards successful project delivery.

- Provide technical leadership to teammates through coaching and mentorship.

- Maintain high standards of software quality within the team by establishing good practices and habits.

- Assist in the collection and documentation of user's requirements, development of user stories, estimates and work plans.

- Design, develop, and unit test applications in accordance with established standards.

- Participate in peer-reviews of solution designs and related code.

- Develop, refine, and tune integrations between applications.

- Analyze and resolve technical and application problems.

- Adhere to high-quality development principles while delivering solutions on-time and on-budget.

- Research and evaluate a variety of software products.

- Provide third-level support to business users.

- Research and evaluate a variety of software products.

Desired Skills & Experience

1. Must have 2-5 years of experience in independently creating web applications as well as in managing teams.

2. Must be familiar with all the latest technologies in both front-end as well as back-end development.

3. Must have experience with: Angular, Postgresql etc.

4. Experience with Ruby on Rails, Graphql is a bonus.