Operations Executive (Voice & Non-Voice)

Skill Set

Large language,Artificial Intelligence,Machine Learning

- 4–7 years of experience in software engineering/AI roles

- Strong programming skills in Python or TypeScript (Java/Go is a plus)

- Hands-on experience with LLMs, RAG pipelines, and AI frameworks

- Experience building APIs and working with distributed systems

- Familiarity with Kubernetes, Docker, and CI/CD pipelines

- Experience with cloud platforms (AWS/Azure/GCP)

Excellent communication

Job Title: Chief Agentic Systems Architect

Location: Remote

Type: Contract

ROLE OVERVIEW

We are hiring a Chief Agentic Systems Architect to transform a 10+ year legacy codebase into a high‑velocity, agent‑operable architecture. This role sits at the intersection of software architecture, AI‑agent orchestration, and engineering governance. You will design system patterns, MCP interfaces, and cognitive context layers that allow LLMs and autonomous agents to safely refactor, test, and ship production code with minimal human intervention.

WHAT YOU’LL DO

1. AGENT‑OPERABLE SYSTEM ARCHITECTURE

• Decompose legacy monoliths into agent‑readable, modular systems with strict boundaries and single responsibility
• Lead incremental modernization using the Strangler Pattern, wrapping legacy logic in modern, contract‑driven interfaces
• Enforce SOLID principles, Dependency Injection, and Hexagonal Architecture to ensure deterministic AI execution and low regression risk

2. AGENTIC FRAMEWORK & MCP LEADERSHIP

• Architect and maintain the agent context layer: standardized Skills, Rules, and Commands for AI‑driven engineering workflows
• Build and operate Model Context Protocol (MCP) servers exposing legacy APIs, services, and databases as typed, secure, AI‑consumable tools
• Own contract‑first API design as the primary interface between human intent and autonomous agent execution

3. ENGINEERING GOVERNANCE & AI QUALITY CONTROL

• Act as architectural gatekeeper for AI‑generated pull requests, ensuring scalability, security, and long‑term maintainability
• Mandate test‑driven development (TDD) and characterization testing to preserve legacy behavior during refactoring
• Monitor and optimize agentic reasoning loops to balance cost, speed, and architectural integrity

WHAT WE’RE LOOKING FOR

• 6+ years in software architecture, platform engineering, or technical leadership
• Proven experience modernizing large, undocumented legacy systems
• Deep hands‑on expertise with TypeScript, .NET, and Node.js
• Strong background in API design, distributed systems, and modular architectures
• Practical experience with agentic development, MCP, LLM tooling, or AI‑assisted engineering
• Bias toward clean code, deterministic systems, and production‑grade AI

NICE TO HAVE

• Experience with remote‑first or globally distributed teams
• Background in SaaS transformations, scale‑ups, or private equity-backed environments
• Comfort operating in high‑ambiguity, high‑ownership settings

Role Objective

The Business Development Team is responsible for acquiring enrollments by engaging with prospective learners from first contact through enrollment. The role focuses on converting intent into action, building a sustainable enrollment funnel, and expanding reach through both inbound and self-generated leads.  

Roles and responsibilities

1. Own all inbound inquiries across calls, email, WhatsApp, chat, and web forms, ensuring timely response and consistent follow-through until enrollment or clear closure.
2. Engage prospects in structured discovery conversations to understand their goals, background, readiness to enroll, and decision-making constraints.
3. Lead sales discussions with clarity and purpose, guiding prospects toward informed and timely enrollment decisions.
4. Present program offerings transparently and confidently, covering structure, duration, fees, certification value, learning outcomes, and expectations.
5. Connect learner needs with relevant program benefits, clearly explaining how the offering aligns with their academic, professional, or career goals.
6. Address questions and concerns around pricing, workload, credibility, timelines, and outcomes with honesty, data, and confidence.
7. Drive enrollments using clear next steps, timely follow-ups, and well-defined closure conversations.
8. Build and manage a strong enrollment funnel, ensuring every lead is actively progressed, reviewed, or intentionally closed.
9. Maintain discipline within the pipeline by documenting interactions, tracking next actions, and avoiding stagnant or unworked leads.
10. Proactively generate leads through LinkedIn outreach, referrals, professional networks, and personal prospecting efforts.
11. Follow up consistently and thoughtfully to keep prospects engaged until they enroll, opt out, or move into long-term re-engagement cycles.
12. Take ownership of assigned enrollment targets, regularly reviewing performance and adjusting outreach strategies to stay on track.
13. Maintain accurate and up-to-date records in CRM systems, ensuring visibility into lead status, conversations, and outcomes.
14. Identify early signs of drop-off and attempt revival before leads age out of the active funnel.
15. Adhere to ethical communication practices when providing information about programs.
16. Follow responsible marketing practices by aligning all interactions with data privacy norms, respectful communication standards, and culturally sensitive messaging across regions.
17. Work closely with the Admissions, IT, Data, and Academic teams to ensure enrolled learners experience a smooth handover, complete documentation, and a seamless onboarding journey.
18. Share insights, concerns, and patterns observed in learner conversations with Marketing and internal teams to continuously improve messaging, targeting, and program positioning.

Principal Software Engineer

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Position Responsibilities :

About the Role 

We are seeking a highly motivated AI Solutions Engineer to join Deltek’s growing AI Center of Excellence team to design, develop, deploy, and optimize internal Artificial Intelligence and Machine Learning solutions that solve complex business challenges. The ideal candidate combines deep expertise in AI, machine learning, Generative AI, Large Language Models (LLMs), SLMs, software engineering, cloud computing, and MLOps/LLMOps to build scalable, production-grade AI applications. 

The AI Solutions Engineer will collaborate with AI data scientists, architects, and engineering teams to deliver innovative AI-driven solutions while ensuring security, scalability, governance, and operational excellence. This role reports to the Senior AI Solutions Architect. 

Key Responsibilities 

AI & Machine Learning Development 

• Design, build, train, evaluate, and deploy machine learning and deep learning models. 
• Develop Generative AI solutions using Large Language Models (LLMs) such as GPT, Claude, Gemini, Llama, and Mistral. 
• Implement Retrieval-Augmented Generation (RAG), prompt engineering, fine-tuning, and AI agent frameworks. 
• Build NLP, recommendation systems, forecasting, predictive analytics, and intelligent automation solutions. 
• Optimize model performance, scalability, latency, and cost. 

Software Engineering & Solution Development 

• Develop production-grade AI applications using Python and modern software engineering practices. 
• Build APIs, microservices, and AI-powered enterprise applications. 
• Integrate AI services with enterprise systems, business applications, and data platforms. 
• Apply coding standards, automated testing, CI/CD, and version control best practices. 

MLOps & AI Operations 

• Design and implement MLOps pipelines for model development, deployment, monitoring, and lifecycle management. 
• Automate model training, validation, testing, and deployment processes. 
• Monitor model performance, data drift, hallucinations, and operational metrics. 
• Support continuous improvement and reliability of AI platforms. 

Cloud & Platform Engineering 

• Develop AI solutions on Azure, AWS, or Google Cloud platforms. 
• Leverage cloud-native AI services, containerization, Kubernetes, and serverless technologies. 
• Build scalable architectures supporting enterprise AI workloads and real-time inference. 

AI Governance & Security 

• Ensure compliance with Responsible AI, security, privacy, and regulatory requirements. 
• Implement model governance, explainability, bias mitigation, and risk management practices. 
• Maintain standards for secure design, deployment, and operation of AI solutions. 

Required Qualifications 

Education 

• Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Data Science, Engineering, or a related technical field. 

Experience 

• 5+ years of software engineering or machine learning development experience. 
• 2+ years of hands-on experience developing and deploying Agentic AI, Generative AI or AI/ML solutions in production environments. 

Technical Skills 

Programming & Engineering 

• Strong expertise in Python. 
• Experience with Java, ReactJS, JavaScript, or similar programming languages. 
• Solid understanding of algorithms, data structures, APIs, and software design principles. 

Artificial Intelligence & Machine Learning 

• Machine Learning and Deep Learning concepts and frameworks. 
• Model training, evaluation, optimization, and deployment. 

Generative AI 

• Large Language Models (LLMs) & SLMs 
• Prompt Engineering 
• Retrieval-Augmented Generation (RAG) 
• AI Agents and Agentic Workflows 
• Fine-tuning and model customization 
• Vector embeddings and semantic search 

Frameworks & Tools 

• PyTorch, TensorFlow, Scikit-learn 
• LangChain, LlamaIndex, Semantic Kernel, MCP, A2A and Transformers 
• FastAPI, Flask 

Data & Analytics 

• SQL and NoSQL databases 
• Data pipelines, ETL, and data modeling 
• Experience with AWS, Azure and Google 

MLOps & DevOps 

• MLflow, Kubeflow, Azure ML, SageMaker 
• Docker and Kubernetes 
• Git, GitHub, Azure DevOps, Jenkins 
• CI/CD automation and model monitoring 

Cloud Platforms 

• AWS (preferred) 
• AWS Bedrock or Azure OpenAI Service 
• AWS SageMaker 
• Google Vertex AI 

Preferred Qualifications 

• Experience designing enterprise-scale AI platforms and products.  
• Knowledge of multi-agent architectures and autonomous AI systems.  
• Experience with vector databases such as Pinecone, Snowflake Cortex, Pgvector, Weaviate, Chroma, or Azure AI Search.  
• Understanding of AI governance, compliance, and Responsible AI frameworks.  
• Relevant certifications in Azure AI, AWS Machine Learning, or Google Cloud AI.

REQUIREMENTS:

• Strong desire to learn
• Knowledge of different marketing techniques
• Creative approach towards problem-solving
• Excellent verbal and written communication skills
• Passion for the marketing industry and its best practices
• Staying updated with recent trends happening in the startup industry

JOB ROLE AND RESPONSIBILITIES

• Come with innovative marketing ideas
• Assist in marketing and advertising promotional activities
• Analyze user journeys to provide actionable insights and recommendations followed by quick experimentation.
• Work closely with a range of cross-functional teams and develop a market strategy.
• Should be flexible with business needs - copywriting, content strategies, and so on.

Full Stack Developer

Born at MIT, GeniusMesh is an executive networking, career coaching and recruitment platform. We are building our offshore team to support our growth. 

We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team responsible for the full software development life cycle, from conception to deployment.

As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. You must be familiar with agile methodologies

• Work with development teams and product managers to ideate software solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve SaaS offerings

• Proven experience as a Full Stack Developer
• Experience developing desktop and mobile applications
• Familiarity with common stacks
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. React, Node.js)
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• Willing to learn new tools and technologies
• An analytical and entrepreneurial mindset
• Degree in Computer Science, Statistics or relevant field
• Willing to work in a fast paced innovative environment