
Job Purpose:
To Answer queries/resolve problems of customers through Inbound.
Attend Inbound & Outbound calls, sometime respond through email and chat to customers.
Provide correct and quality information to customers on every call, promote good listening and English grammar skills.
Eligibility Criteria:
Good speak, read & Write English & Hindi mandatory.
Able to communicate confidently and politely, with good speaking skills.
Awareness on Banking or Banking products.
Detailed knowledge of intricacies of Banks products and how they compare against competitors.
Good typing skills (Quality & Speed)
Ability to handle telephonic conversations
Good Listening & Comprehension skills
Should be flexible to work in 24/7 shift

About Conneqt BPO
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Job Description:-
We are looking for a Software Architect to drive technology strategy, create the
technological vision and to ensure the designing and development of software solutions that fulfils the business requirements. You will be a key contributor to architectural decisions for products, drawing on your excellent technical, analytical and business acumen skills while effectively communicating with all levels in the organization to build high scalable and secure solutions.
KRA:-
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Pls Contact to sairam.akirala
@
kiaraglobalservices.com
798
981 217 8
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Position: Full-time Salary: Negotiable
Location: Pan India Gender: Male/Female
Language known: Malayalam & English / Hindi
Industry: Healthcare / Fitness/ wellness
Education and Experience
· Candidate should be graduate / Undergraduate
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· Diagnostics Knowledge preferable
Key Skills
Customer care, Good communication skill , Telecalling, Malayalam, English, Hindi
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We believe strongly that diversity and inclusion are the foundations for a lasting, incredible culture. We also believe that it’s important to get the balance right between work and life.
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In 2020, CoVid 19 affected every business, few positively and many negatively. However, E-commerce adoption has gone through the roof and we have seen e-commerce spend grow from 15% to 25% of retail spend in just 8 weeks! (Compare this to a decade that it took to grow e-commerce adoption from 5 to 15%). This put us in a unique situation and provided a huge opportunity for us to help brands grow significantly on e-commerce channels.
At the back of strong product-market fit and a change in human behaviour due to CoVid that buoyed e-commerce, we tripled our revenue consecutively in 2019 and 2020. More than 50 consumer brands use our product to drive e-commerce growth. Our customers include named brands like Bayer Healthcare, J&J, Nestle, Hamilton Beach, Hill’s Pet Nutrition, Kellogg, Kimberly Clark, Colgate, Mars, Inc. and many others.
Our focus in 2021 is to heavily invest in our engineering, product and customer success capability to bolster our product, make our customers successful and establish ourselves as a market leader in this rapidly growing market!
Are you ready to power intelligent commerce ?
@CommerceIQ, you will :
-
Build next-generation web applications which are efficient, reusable and with prime focus on customer delight.
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Explore and design dynamic and compelling consumer experiences.
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Architect, develop, and test highly interactive front-end web applications and reusable components using current web technologies and frameworks.
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Identify and communicate best practices for application architecture.
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Participate in all phases of the software development cycle as part of a Scrum team.
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Obsess over quality in the product you create and the code you write.
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Work closely with the Product Managers, Designers and Backend developers to implement versatile front-end solutions.
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Actively participate in design and code reviews to build robust applications and prototypes.
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Interacting with other team members to passionately collaborate our innovations with teams across CommerceIQ.
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Analyze system function and performance requirements to support design concepts.
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Using New technologies like Vue.js.
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Work closely with the other team members to implement front end solutions, Endorsing upcoming standards, launching, iterating and making a difference.
Experience : 2-5 Years in architecting and delivering complex user interfaces.
Skillset :
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Hands experience in any JS framework like React / Vue.js.
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In depth knowledge of Javascript, functional programming and OOJS.
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In depth knowledge of HTML, CSS, CSS post processors.
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Hands on experience in debugging and improving webapp performance.
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Prior knowledge of ES6, node.js, npm and webpack is a plus.
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Experience with testing frameworks like Jasmine, Mocha, Cypress, Jest would be a plus.
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Passionate about implementing elegant User Interfaces using HTML and CSS.
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Extremely detail oriented to strive for pixel perfect implementation in major browsers.
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Ability to write well-abstracted, reusable, highly performant code for UI components

