
Job Purpose:
To Answer queries/resolve problems of customers through Inbound.
Attend Inbound & Outbound calls, sometime respond through email and chat to customers.
Provide correct and quality information to customers on every call, promote good listening and English grammar skills.
Eligibility Criteria:
Good speak, read & Write English & Hindi mandatory.
Able to communicate confidently and politely, with good speaking skills.
Awareness on Banking or Banking products.
Detailed knowledge of intricacies of Banks products and how they compare against competitors.
Good typing skills (Quality & Speed)
Ability to handle telephonic conversations
Good Listening & Comprehension skills
Should be flexible to work in 24/7 shift

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C++ coding and debugging to strengthen and optimize systems.
○ Design and architecture (HLD/LLD) to ensure scalable and robust solutions.
● 10–15 years in the tech industry, with 2–4 years in technical leadership or managerial roles.
● Technical Expertise: Expertise in C++ development, enterprise architecture, andscalable system design, and proficiency in performance optimization, scalability,software architecture, and networking principles.
Extensive experience managing the full development lifecycle of large-scale softwareproducts, from concept to deployment.
● Strong knowledge of STL containers, multi-threading concepts, and algorithms.
Solid understanding of memory management and efficient resource utilization.
● Microservices Architecture Expertise: Experience in designing and implementing
scalable, reliable microservices.
● Strong Communication & Decision-Making Skills: Ability to clearly articulate
trade-offs, make informed decisions, and ensure alignment across stakeholders.
● Commitment to Creating and fostering Engineering Excellence: Deep
understanding of best practices, including code quality, testability, security, and
release management, and passion for fostering a strong engineering culture and
continuously improving developer workflows and tools.
● Self-Driven and Motivated: Ability to operate independently while driving impactful
results.
Product Development Using Java, Microservices, SpringBoot
Experience with RestFUL API's.

Job Summary:
We are looking for a Flutter Developer with 1+ years of experience to join our dynamic team. The ideal candidate should have hands-on experience in developing cross-platform mobile applications using Flutter and Dart. You will be responsible for designing, developing, and maintaining high-performance mobile applications that provide an exceptional user experience.
Key Responsibilities:
- Develop and maintain mobile applications using Flutter & Dart for Android and iOS platforms.
- Collaborate with UI/UX designers to implement visually appealing and user-friendly interfaces.
- Write clean, maintainable, and efficient code following best practices.
- Integrate APIs and third-party services into mobile applications.
- Optimize app performance and troubleshoot bugs or performance issues.
- Work closely with backend developers to ensure seamless integration.
- Keep up with the latest Flutter updates and industry trends.
Required Skills & Qualifications:
- 1+ years of experience in Flutter app development.
- Proficiency in Dart programming language.
- Strong knowledge of State Management (Provider, Riverpod, Bloc, GetX, etc.).
- Experience with RESTful APIs and third-party libraries integration.
- Understanding of mobile app development lifecycle and best practices.
- Experience with Firebase (Auth, Firestore, Push Notifications, etc.) is a plus.
- Familiarity with Git/GitHub for version control.
- Strong debugging and problem-solving skills.
- Ability to work independently and as part of a team.
Nice-to-Have Skills:
- Experience with native Android (Kotlin/Java) or iOS (Swift/Objective-C) development.
- Knowledge of CI/CD pipelines for Flutter apps.
- Experience in publishing apps on Google Play Store and Apple App Store.
Summary:
Smart Joules is looking for a Chief Technology Officer (CTO) to drive the evolution of our technology platform (DeJoule) to make continuous energy optimization simple and profitable at scale. DeJoule is designed on the latest IOT and web technologies to continuously identify and correct for hidden inefficiencies in dynamic energy systems such as air conditioning and compressed air. It 1) collects data in real time from buildings and factories, 2) analyses real time and historical data using heuristic and machine learning algorithms to find hidden energy inefficiencies and optimum set points, and 3) continuously adjusts (controls) set points of various equipment installed in buildings and factories to minimize energy use. We are looking to build new capabilities in data-driven intelligence, user delight, universal compatibility and continuous optimization through full automation.
You will engage deeply with Smart Joules’ leadership and management team and customers to connect our software and its capabilities to our mission. The technology we build together will save 30% or more of the energy consumed in India’s most prominent buildings and factories that stand today and are yet to be built, and will displace the largest multi-nationals as the highest selling automation product in the Indian and other developing markets.
If you are passionate about stopping climate change, a believer in collaborative and multi-disciplinary innovation, capable of building and leading young and passionate technology teams, an expert in IoT and ready to commit yourself wholeheartedly to build the company that will manage the largest number of Joules in India by 2025, we’d like to meet you.
Overall Responsibilities:
- Build DeJoule into a product that can outcompete any other globally on automatic and continuous performance optimization at scale, user engagement and cost.
- Recruit, motivate, train and lead India’s #1 energy tech team.
- Strengthen the company culture around innovation and excellence so that DeJoule consistently remains ahead of the pack.
- Develop the company’s image as a global leader in the digital energy transition.
The Right Candidate:
- Is ready and hungry to work on the defining project of their professional career.
- Is able to cite specific experiences from their personal life and professional career where they have demonstrate that they have the ability to make tough decisions, to fight and win.
- Has 7+ years of experience building IOT & cloud technology platforms with mastery in System Design and Architecture, Database Administration, Data Structuring and Algorithms, Javascript frameworks (Angular.js, Node.js), AWS managed services (SNS,SQS, IoT core, Dynamo DB, Lambdas, Kinesis and others), Python and related technologies.
- Is humble and collaborative, with a deep-seated ambition to have a significant impact at a global scale.
- Has worked in a start-up or in start-up-like conditions with volatility, uncertainty, complexity and ambiguity.
About Smart Joules:
Smart Joules is India’s leading energy efficiency company on a mission to stop climate change by making continuous energy optimization simple and profitable at scalable for buildings and factories. We have pioneered the servitization model in the energy efficiency space in India and established leadership position in the healthcare industry with long-term projects in almost all states. Our clients are saving up to 70% in energy costs and have modernized their facilities with industry-leading technologies without making any up-front investments.
Led by an MIT/Berkeley Alumnus, an award-winning engineer from the Indian Navy, and a financial wizard, our team of 100+ professionals has a comprehensive set of capabilities spanning project development, design, financing, execution, cutting-edge IOT technologies, analytics and operations. We have won national and international awards, including recognition as a “Champion of Change” by the Prime Minister’s Office.
Our financial supporters include Asian Development Bank, Sangam Ventures, Max Ventures & Industries, Raintree Family Office, Echoing Green, Harvard University, TATA Trusts, David & Lucile Packard Foundation, TATA Cleantech Capital, Yes Bank, World Bank, SIDBI and some of India’s most prominent business families.
We like to work hard and play hard. Inspired by MIT’s motto “Mens et Manus”, we believe in using our minds and hands to develop and utilize technology for practical application. If you are curious to learn more about us, visit our LinkedIn page and the links we have posted.

Job Type: Full-time
Salary Offer: 3L PA - 5.4L PA
Job Location: Remote for 6-12 months due to the pandemic, then Mumbai, Maharashtra
Required experience:
1-2 years and above experience in developing frontend UIs using HTML5, CSS, Javascript with ReactJS. Candidate must have experience with data binding and state management (Redux/MobX)
Key Skills required :
1. Proficiency in HTML5 development
2. Proficiency in CSS Frameworks like Bootstrap ⅘
3. Strong understanding of Javascript
4. Hands on experience in building and implementing UIs in ReactJs including experience in building components, observables, state management and data binding
5. Strong expertise in building Responsive Websites
6. Experience fixing performance issues using tools like GTMetrix and Pagespeed Insights
7. Working experience in maintaining code versioning by committing to Git repositories
KRAs includes :
1. Understanding the scope of work and arriving at timelines
2. Frontend UI development using Reactjs, HTML5, Javascript and CSS
3. Implementing media queries and following Responsive Web Design principles for responsive websites
4. Implementing state management, databinding and mocking APIs
5. Unit testing prepared web applications and HTML pages
6. Coordinating with the testers to resolve any bugs
7. Reporting on daily and weekly progress
8. Optimization and performance tuning of code


Proficient in respective technology. Good knowledge of tool usage.
Should be comfortable debugging application..
Good knowledge of app deployment process Web Service integration SOAP REST JSON XML
Having experience in Firebase/Google analytics and others app monitoring tools.
Familiarity with cloud message APIs and push notifications.
Experience with third party libraries and APIs Familiarity.
Experience with Database like Sqlite, Ms-Sql, My-Sql, CoreData or Realm, JSON Parsing and Web Services.
Having Experience in Video OTT Platform & Broadcasting with Chat SDKs.
Should have knowledge in Application Security/Encryption
Extensive understanding of the full IOS development life cycle.
Having experience in Agile development methodology.
Knowledge of Unit Testing eg. XCTest.
Framework Proficient understanding of code versioning tools such as Git.
Should have published one or more IOS apps in the app/play store.
Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
Working knowledge of the general mobile landscape architectures trends and emerging technologies Solid understanding of the full IOS development life cycle.
We are looking for a Customer Success Specialist to assist our customers from onboarding to successful usage of the product.
To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust and you should be a quick learner
Responsibilities
- Should learn and understand the product, respond to customer queries in a timely and accurate way, via phone, email, or chat
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Update customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback
- Knowledge of Test Automation and writing javascript is a plus
- Great Communicator - We are looking for a communicator par excellence.
- Problem Solver - There are times when you have a deadline but not the right candidate for the position, you have to be able to figure out a quick solution that will not hamper the team's productivity.
- Comfortable with Ambiguity - You enjoy a high pace of work and an environment where all answers are not readily available but will need you to be a part of finding answers
- Presence of Mind - You know how to apply your mind to think through a complex problem and not lose your cool in dealing with clients


1.Responsible for web development and control, Monitoring, Configuration, IIS, Drives, Usage, Timer Jobs etc.
2. Should take care server maintenance, Firewall and file system, troubleshooting, Server migration, Server failover & fallback.
3. Perform administrative activities such as site creation, page/library creation, site permission, user issue resolution, monitoring of SharePoint and SharePoint server logs, activities, events, and assets.
4. Troubleshoot SharePoint application issues, perform troubleshooting to isolate and diagnose SharePoint problems.
5. Work on Service tickets as assigned within the designated SLA boundaries. Supporting SharePoint infrastructure and application in 24x7 mode.
6. Review and monitor usage and health reports.
7. Handle Networking related jobs will be added advantage.
Requirements
• Proven working experience in web programming
• Proven experience in graphic designing
• Top-notch programming skills and in-depth knowledge of modern HTML/CSS
• Familiarity with at least one of the following programming languages: PHP, ASP.NET, JavaScript or Ruby on Rails
- Hands-on experience in Laravel
• Adequate knowledge of relational database systems, Object Oriented Programming and web application development
• Hands-on experience with network diagnostics, network analytics tools
• Working knowledge of Search Engine Optimization process
• Aggressive problem diagnosis and creative problem-solving skills
• Strong organizational skills to juggle multiple tasks within the constraints of timelines and budgets with business acumen
• Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques.


