Customer Success Manager

About Merito :

Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team consisting of alumni from IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.

About our Client :

Our client is an Indian retail conglomerate which is setting up a tech driven brand co-creation platform that transforms powerful ideas into authentic, profitable and experience-led brands that will define the future of brands in fashion, beauty, food and home decor space.

Role: Brand Entrepreneur (EIR)

This opportunity is for new brands that are in stealth mode & backed by Future Group promoters. It's a house of Personal care D2C brands in the space of haircare, skin care & kids personal care.

In 2020, CoVid 19 affected every business, few positively and many negatively. However, E-commerce adoption has gone through the roof and we have seen consumer's e-commerce spends grow. India's fast growing e-commerce market is seen growing by 30 percent a year to $200 billion (roughly Rs. 14,68,640 core) by 2026.

On the back of strong product-market fit and a change in human behaviour due to CoVid that buoyed ecommerce, we are currently building D2C personal care brands. The overall D2C market in India is expected to reach $100 billion in the next 7-8 years. We will be building a digital first content led approach to target this community of consumers. We aim to win shoppers at the moment of purchase by algorithmically managing demand forecasting, promotions and advertising spend, supply chain, content optimization and other aspects that help shoppers make online purchase decisions, all backed by Data Science.

As the Brand Entrepreneur, you will be part of the founding team conceptualizing the brand proposition, brand identity, and working with formulation experts to build the product pipeline.

Key Responsibilities :

- Creating Brand positioning and differentiation strategies, generating brand anticipation and planning Brand launch keeping in mind the key insights gained from customer and competitor analysis

- Analyzing and researching consumer markets, monitoring market trends and identifying potential areas in which to invest, based upon consumer needs and spending habits

- Looking at the pricing of products and analyzing the potential profitability

- Executing strategies of expansion for existing products and services

- Supervising, managing and executing the manufacturing and supply chain for the brand life cycle

- Monitoring product distribution and consumer reactions through focus groups and market research

- Driving Marketing, Digital Marketing and Performance Marketing

- Coordinating the launch program

- Analyze how our brand is positioned in the market and crystalize targeted consumers insights

- Take brand ownership and provide the direction in executing the vision, mission, goals and strategies

- Translate brand strategies into brand plans, brand positioning and go-to-market execution plans

- Driving creative development and create motivating stimulus to get targeted population to "take action" through on-the ground plans

- Establish performance specifications, cost and price parameters, market applications and sales estimates

- Monitor market trends, research consumer markets and competitors' activities to highlight opportunities and key issues

- Liaison with marketing team to ensure consistency with product line strategy

- Monitor product distribution and consumer reactions

- Anticipate bottlenecks throughout the product life-cycle starting from manufacturing to product launch

- Align the company around the brand's direction, choices and tactics

- Coordinate with New Product Development role for product composition, packaging and quality control.

Competencies :

- Comes with a brand led thinking along with sales orientation

- Execution of strategies/future plan for establishing the brands

- Have good analytical skills

- Good listener, able to respond to results and consumer research

- Ability to work well with multiple teams

- Ability to manage different projects at the same time

- Understanding & appreciation of the new age consumer's needs

Critical Personality :

- Works with an owner's mindset, can embrace entrepreneurial culture

- Extensive PnL knowledge

- Flexible & Adaptable

- Speed in Execution

- Ability to work well under pressure

- Have good presentation skills

- Ability to Influence People

- Excellent Communication Skills

- High Business Acumen and Result Oriented

- Analytical & Data Oriented

- Realtime solution oriented

The ideal candidate will have :

1. An MBA from a top tier B School preferred. (Not Mandatory)

2. At least 3-5 years work experience overall, with a minimum 2 years in brand/category management

3. Experience in running multi-functional teams

4. Early experience in strategy consulting or in top tier FMCG companies is preferred

5. Experience in D2C brands is preferred The ideal candidate is ambitious, looking for an entrepreneurial stint, has tremendous ownership, and combines sharp consumer insight with sound business judgment

Tasks:
▪Negotiating with bloggers on social media in text format only;
▫Analyze the bloggers results on projects within our Platform
▪Daily report on the progress of the project

Requirements:
▪Good writing skills (English + local languages)
▫High level of communication skills
▪Self-discipline
▫Stress resistance
▪Desire to grow in digital space
▫Diligence

Work conditions and pay:
▪Free 4 days online training. In a week, we will teach you how to communicate with bloggers competently, help you develop business communication and sales skills;
▫Remote work
▪Rapid professional and career growth;
▫Working with famous bloggers
▪Mobile phone (smartphone) required
▫We have a Pay Per Performance Model which means that you get a fixed payment for each post made by a blogger. Average salary is Rs.15000-30000, effective employees earn from Rs.50000-60000 monthly. There are bonuses and money contests among employees.

Strong understanding of the Web-based Java Application and architecture - Good hands on
experience in Java, Spring boot, Hibernate, AngularJS, jQuery, ReactJS, JSON and Restful web
services is a MUST.
● 9+ years of experience with strong development and Problem-solving skills with Data structures,
algorithms, and system architecture and design is a MUST
● Proficiency in MySQL or any of the RDBMS tools and knowledge of NoSql databases like
MongoDB.
● Experience in AWS is a MUST.
● Experience in writing technical design of the application / reviewing and validating existing
technical design (peer-review)
● Presenting ideas for system improvements, including cost proposals
● Must have excellent debugging/troubleshooting skills.
● Ability to work in Agile methodology.
● Team leading experience is a MUST

Requirements:
• 3+ years of experience building mobile applications.
• Proficient with React Native.
• Experience in developing and delivering large scale Android and iOS mobile applications
via React-Native.
• Ability to work through new and complex React Native issues and contribute to libraries
as needed.
• Engineers who are obsessed with optimizations and are ready to go the extra mile to
deliver the best app experience to the customers.
• Firm grasp of the JavaScript language and its nuances, including ES6+ syntax and
Typescript.
• Experience in writing unit testing code with libraries like Jest, Enzyme, Jasmine, Mocha,
etc.
• Experience in at least one native language, Android or iOS(Swift/Objective C).
• Good knowledge of monitoring and tracking down app crashes and bugs using advanced
tools.
• Worked in a startup environment with high levels of ownership and commitment.
• A growth mindset and passionate about building things from the ground up, and most
importantly, you should be fun to work with

Mobile Programming is hiring for role of Java developer

Experience-3-5 yrs
Location- bangalore,pune,ggn,
Skills: Core java,j2EE,oops,Spring,Microservices

We are looking for an experienced (2+ years) Developer to join our remote product team.

Perks we offer:

✔️ Build cutting-edge web apps used by modern ecom brands.
✔️ Small and agile remote team.
✔️ Work directly with the leadership.
✔️ 5 days work week.

What we are looking for:

2+ years of work experience with both front-end/back-end development.

- Expertise in PHP/CI (or any other modern framework) , MySQL
- Strong Proficiency with JavaScript, JQuery and HTML5 ​and writing cross-browser compatible code.
- Deep understanding of database, load optimization, API, caching layer, proxies, and other web services used in the system.
- Comfortable working with RESTful APIs, GraphQL experience a plus
- Knowledge of Shopify is a plus

We are looking for a seasoned technology professional who can use their experience to build effective teams, high-performance culture, scalable processes and mentor aspiring talent. The candidate must be entrepreneurial, hands-on in technology, must have experience with design, development, and delivery of mobile apps, web applications and tech platforms, at scale. It is highly important for the candidate to have experience with eCommerce and is expected to have some experience in the retail sector, building technology systems and platforms.

The person is expected to be a technology leader with the capability of building and leading a high-performance engineering team.

Responsibilities

• Provide Technical authority in prospective meetings with other departments and provide guidance to developers
• Provide Hands-on Technical leadership, in the development, operation, and improvement of services
• Work with the wider team to ensure high-quality code is delivered in line with the project goals and delivery cycles
• Work with product managers to understand user needs for new/existing services
• Work closely with designers to deliver rapid prototypes as well as production code to ensure high accessibility standards are upheld. We expect familiarity with modern frameworks and languages, as well as best practices such as Clean Code, TDD, BDD, continuous integration, continuous delivery, and DevOps
• Attract, hire, retain and develop top-notch engineering/technology talent
• Implement technology product(s) as per the product requirements, using appropriate technologies
• The company’s tech-stack comprises Node.js (for Backend), MongoDB as the Database (MEAN stack), and Native App development (for iOS and Android)
• Communicate business goals to the engineers. Keep them focused on building the right product and in the right manner. Ensure that engineering is always adding business value and communicate this value to the business leaders
• Be an individual contributor if necessary. Engineering managers could spend ~20% of their time coding and contribute to the code base
• Perform regular code review of the code being developed by your team, to maintain the high quality of code

Qualification

• Computer Science & Engineering education/degree from an internationally recognized top technology institute or university
• 8-10 years of overall experience in the delivery of quality scalable and extensible software. Should currently be leading a team of top-notch developers as an Engineering Manager or Technical Architect.
• Experience of leading product development in B2C startups
• 4+ years of experience in architecting, designing, developing, and scaling high-quality mobile apps and end-to-end systems (consumer-facing and business-facing systems), under tight timelines and delivery pressure
• Experience with backend software development at a high scale. Experience with distributed systems, service-oriented architecture (SOA), and microservices design.
• Capacity to take the complete responsibility of developing and delivering a product-mobile apps and backend. Has good design sense. Has to experience with Node.js.
• Knowledge of new and cutting-edge technologies & tools. Experience working on complex projects having Analytics, Data-Science and Machine Learning components.

Working experience in Python. • Good to have experience on Golang. • Good working experience in Postgres. • Have worked on database scaling and performance optimization. • Knowledge of asynchronous and distributed processing architectures is a plus. • Prior working experience in this area will be a bonus. • Knowledge of Redis or Memcache as caching stores. • Have worked on asynchronous programming model like RabbitMQ, celery etc. • Have worked on similar projects having high volume data flow / batch processing. • Experience with AJAX Calls. • Have worked on ORM tools like SQLAlchemy. • Experience in Machine Learning. • Working knowledge of HTML, CSS, jQuery and other web technologies. • Excellent written and Verbal Communication Skills.

International trade sales with good commissions and high growth potential.