Customer Success Manager

About AiSensy

AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow their revenues via WhatsApp.

• Enabling 80,000+ Businesses with WhatsApp Engagement & Marketing
• 400Crores + WhatsApp Messages done between Businesses and Users via AiSensy per year
• Working with top brands like Delhi Transport Corporation, Vivo, Physicswallah & more
• High Impact as Businesses drive 25-80% Revenues using AiSensy Platform
• Mission-Driven and Growth Stage Startup backed by Marsshot.vc, Bluelotus.vc & 50+ Angel Investors

Key Responsibilities

• Develop, maintain, and enhance mobile applications using Flutter.
• Collaborate with designers and backend developers to implement scalable and well-architected solutions.
• Create custom UI components, animations, and transitions to enhance user experience.
• Optimize mobile applications for maximum performance, speed, and scalability.
• Conduct code reviews, write unit tests, and ensure high code quality and maintainability.
• Debug and resolve technical issues, ensuring a seamless and bug-free experience for users.
• Implement push notifications, third-party integrations, and RESTful API integrations.
• Keep up-to-date with Flutter updates and mobile development best practices, continuously improving the app’s functionality.
• Contribute to project planning, including timelines, sprint planning, and task allocation.

Qualifications

• 5+ years of experience in mobile application development with at least 3 year of proven experience in Flutter.
• Demonstrable portfolio of Flutter applications in the Google Play Store or Apple App Store.
• Proficient in Flutter, Dart, and mobile development frameworks.
• Solid understanding of the full mobile development lifecycle, including publishing to app stores.
• Experience with RESTful APIs, third-party libraries, and integration of push notifications.
• Knowledge of state management (e.g., Provider, Riverpod, Bloc) and dependency injection.
• Familiarity with version control (e.g., Git) and CI/CD processes for mobile apps.
• Knowledge of both iOS and Android platform guidelines for design and development.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent communication and time management skills.
• Experience with Firebase, GraphQL, or similar backend services.
• Familiarity with native iOS/Android code for advanced customizations in Flutter.

We are looking for Aptitude and Computer Trainer (Basics)

Bachelor’s degree in Human Resources, Education, Psychology, Business Administration, or a related field.

Proven experience (3+ years) as a Soft Skills and Aptitude Trainer or in a similar role.

Strong understanding of soft skills and aptitude assessment techniques.

Excellent communication, presentation, and facilitation skills.

Ability to engage and motivate diverse groups of individuals.

Proficient in using training tools and technologies.

Certification in training or coaching is a plus (e.g., CPT, CTT+)

Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access).

Strong instructional and presentation skills with the ability to simplify complex concepts.

Experience in developing training materials and conducting assessments.

Certification in Microsoft Office Specialist (MOS) or similar credentials is a plus.

Excellent communication and interpersonal skills.

Ability to engage and motivate participants of varying skill levels.

The primary purpose of this internship is to provide freshers with knowledge in web development. We conduct weekly communication classes to enhance communication skills. Additionally, special orientation classes covering topics such as customer satisfaction and work ethics. You will be given training on interview preparation. Our training method simulates the corporate training approach, where students report to their mentors. By the end of this internship, you will have a strong foundation in web development.

Office Location: Goregaon Mumbai

Position description: 2+ years of experience in database development.

Primary Responsibilities:

• Understand requirements from front end applications developers
• Write advanced queries, stored procedures, cursors, functions & triggers
• Conduct code reviews
• Work with high-traffic application servers

Required Skills:

Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented.

Functional: MSSQL Development - TSQL, Stored Procedures, & Triggers, Advance Queries, Optimization, Indexes, Joins, Database Design, JIRA.

• Expert in UI Path scripting / development
• Should have good hands on UI Path scripting
• Should have overall exp of 3 – 6 Years
• Should have min 2 Years experience in UI Path
• Should have strong experience in RPA Development
• Expert in UI Path scripting / development
• Should have good hands on UI Path scripting

About the role:

As a product engineer I/II, you will be responsible for continuous improvement of Cashfree experience for all our customers and end- users. You will dream big but identify and take small steps towards achieving that goal. You will receive great feedbacks at every step of the development cycle from your peers to our customers and end- users.

You may be working on architecting the money disbursement flow or creating most- friendly interface for consumer payment. All our engineers identify as generalist and building products that are useful and delightful are core to our engineering culture.

You're more than a coder. You wil be part of entire product process, from conceptualizing till post- launch evaluation. You should have deep empathy for the users to minimize the gap between what we build and what they need. Have sound judgement to balance between code writing speed and it's maintainability. Knowledge of variety of server- side/ frontend frameworks is desirable but not compulsory

What you need to have:

Experience: 4 to 8 years

Annual CTC: Rupees 12,00,000 to 20,00,000