Customer Success Manager

Required Skills and Qualifications Technical Expertise

• Proficiency in enterprise architecture frameworks (e.g., TOGAF, Zachman) and modelling tools.

• In-depth knowledge of cloud computing, distributed systems, data management, application development, and network architecture.

• Familiarity with programming languages and development methodologies. Business Acumen

• Strong analytical skills to translate business needs into technical solutions.

• Comprehensive understanding of business processes and technology optimization opportunities.

• Excellent communication and presentation skills to explain technical concepts to diverse stakeholders. Leadership and Collaboration

• Demonstrated ability to lead cross-functional teams and influence decisions across the organization.

• Strong collaboration skills to engage with various stakeholders effectively.

Experience

• Proven experience as an Enterprise Architect in a complex IT environment, preferably within IT services.

• A successful track record in designing and implementing enterprise-wide IT solutions.

• Experience managing large-scale technology transformations and migration projects. Domain Expertise

• We are seeking an Enterprise Architect with proven exposure to the BFSI (Banking, Financial Services, and Insurance) domain. Candidates with experience in Retail and Healthcare domains are also preferred.

Preferred Qualifications

• Certification in enterprise architecture frameworks such as TOGAF or Zachman.

• Knowledge of DevOps practices and tools.

• Experience with modern technology stacks and microservices-based architectures. 

We are looking for "Tele Sales Representative"

Location: Mumbai (Goregaon-W)

Role: Tele Sales Representative

Experience: 3-5 Years

Key traits:

• Make outbound calls to customers.
• Pitch and explain the company products/services effectively over the call.
• Generate leads and convert them into successful sales.
• Achieve daily, weekly, and monthly sales targets.
• Good communication skills in English (mandatory).

Strong Usability / UX Testing and Validation Profiles

Mandatory (Experience 1): Must have 3+ YOE in product validation, usability testing, design thinking, or experience testing roles, working on digital products

Mandatory (Experience 2): Must have hands-on experience in designing user journeys, workflows, and interaction flows for web or mobile applications

Mandatory (Experience 3): Strong experience in creating wireframes, low-fidelity and high-fidelity prototypes using tools such as Figma, Adobe XD, Sketch, or similar

Mandatory (Experience 4): Must have practical experience conducting usability testing, prototype testing, and concept validation with users before product release

Mandatory (Experience 5): Experience in identifying usability issues, user friction points, and iterating designs based on feedback and testing insights

Mandatory (Skills 1): Strong understanding of UX principles, interaction design, information architecture, and design thinking methodologies

Mandatory (Skills 2): Ability to translate business requirements into intuitive, user-friendly design solutions and prototypes

Mandatory (Skills 3): Basic understanding of user behavior and usability heuristics to improve overall product experience

Mandatory (Tools): Proficiency in design and prototyping tools such as Figma, Adobe XD, Sketch, InVision, or similar tools

Mandatory (Company): Candidates from B2C consumer-facing digital product companies, fintech, e-commerce, or product-driven organizations preferred

Mandatory (Note) - This is NOT a UI/UX Design role. We are looking for Usability / Design testing candidates who specialize in testing product concepts, validating workflows, and creating prototypes purely for experimentation and usability testing

• Working with designers to implement visual designs and user interfaces.
• Creating and optimizing website layouts and navigation.
• Integrating graphics, audio, and video content.

Website Maintenance:

• Monitoring website performance and troubleshooting issues.
• Performing website updates and maintenance.
• Ensuring website security and data protection.

Collaboration:

• Working closely with designers, content creators, and other team members.
• Communicating effectively with clients or stakeholders.
• Participating in project planning and development meetings.

Technical Proficiency:

• Staying up-to-date with emerging web technologies and trends.
• Using version control systems (e.g., Git).
• Understanding of server-side technologies and database management.
• Understanding of SEO principles.

At Webcyper Pvt Ltd, we are a growing technology company building innovative web solutions for our clients. We focus on delivering high-quality digital products, and we’re on a mission to scale our operations with talented, passionate individuals.

If you're a problem solver, love clean code, and are excited to work in a fast-paced startup environment — we want to hear from you!

Key Responsibilities:

Develop, test, and maintain high-quality web applications using Python and Django framework.

Work closely with frontend developers and designers to implement user-friendly interfaces.

Integrate third-party APIs and services.

Write clean, reusable, and efficient code.

Optimize applications for speed and scalability.

Troubleshoot, debug, and upgrade existing applications.

Participate in code reviews and technical discussions.

Stay up-to-date with emerging trends and technologies in backend development.

About the Role:

As a part of the Tech team, you will be involved in solving technical challenges, working with modern databases and systems, design and architecture of components/services, and handling highly critical secure data.

Responsibilities:

• You’ll be working on our P2P and cryptocurrency exchange platforms to build more features around it.
• Understand the way current users interact with the chatbot and how to optimize the existing content.
• WazirX being a financial product, you’ll be involved in building tools to make our user’s data more secure.
• You will be working on blockchain technologies
• You will help maintain code quality and organization.
• We expect you to learn about new software technologies, and proactively look for ways to make WazirX better.

You'll be a good fit if:

• You’ve got 3 to 6 years of development experience.
• You’re an expert in writing background tasks, test-driven development.
• You’re an expert in Golang 
• You’re good at understanding and implementing multithreaded environments to improve the speed of the execution
• You enjoy collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
• You’re committed to quality, and your code solves more problems than it creates ;)

Role : Business Development Manager

JOB DESCRIPTION 

DYT - Do Your Thng, is an app, where all social media users can share brands they love with their followers and earn money while doing so! We believe everyone is an influencer. Our aim is to democratise social media and allow people to be rewarded for the content they post. How does DYT help you? It accelerates your career through collaboration opportunities with top brands and gives you access to a community full of experts in the influencer space. 

• Contribute in all phases of the development lifecycle
• Write well designed, testable, efficient code
• Ensure development is in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

• BSc/BE/BTech in Computer Science, Engineering, or a related field
• 3+ years of experience in Spring boot Framework
• Experience with REST- JSON, SOAP/XML is mandatory
• Proven working experience in Java development
• Experienced in Server Side Java, J2EE, Servlets, Spring/Spring boot, JAXB, JAX-WS, MySQL/PostgreSQL, Junit
• Knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate).
• Hands-on experience in designing and developing applications using Java EE
• Platforms with Open Source Frameworks - Spring/Spring boot, XML, Integration with SOAP and RESTful Web Services, WS security.
• Experience with test-driven development
• Experience with GIT and Maven.
• Experience with Spring Security.