
Job Description
We are looking for a Customer Integration Engineer to help new and existing customers with all aspects of implementing our solution. You will work closely with our sales team to get onboard our new clients.
Responsibilities
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You will be the main point of contact for the new customer’s technical and implementation teams to get new customers live or existing customers live with new projects
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You will guide the client’s tech team through the entire integration process
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Ensure continuity between sales and customer success
Skills & Requirements
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1 to 3 years of experience in customer integration with SaaS companies
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Experience with frontend web development is must
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Experience and understanding of REST APIs
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Exposure to mobile app technologies is a plus
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SaaS and B2B experience is a must
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Comfortable with communicating with all levels of team members internally and
externally
Join us
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To work on one of the few world class DevTools SaaS companies in India
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To work with a global team which delivers 1 Bn optimized media files each day.
(Google answers 6Bn queries / day)
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For the opportunity to work in a dynamic team that is async first and remote
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For an open learning environment with a lot of freedom
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For the leadership opportunities in a very transparent, result oriented and fast
growing team

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Notice Period: 45 days / Immediate Joining
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http://www.banyandata.com" target="_blank">www.banyandata.com
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Contacting prospective clients / existing customers to inform them about the product using scripts
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Accurately record details of communication with customers
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Developing and sustaining solid relationships with customers to encourage repeat business
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Answer questions about product features
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Using sales scripts drive sales and respond to customer rejections
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Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.
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Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
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Go the ‘extra mile’ to meet customer expectations and perform diligently


- Primary responsibility is to take up product development as a full stack developer and ability to work with the larger product team, arrive at best architectural approach, choose most appropriate frameworks, code and deliver
- Shown success as an individual contributor. Should have consistently demonstrated ability and commitment to deliver major initiatives in a timely manner
- Embrace good development practices including design specification, coding standards, unit testing and code reviews
- A selfstarter, who loves to take on hard problems, loves solving service scalability problems, enjoys breaking things and enthusiastic to learn new technologies and working in startup environments



