Customer Integration Engineer

• Design, build, and maintain scalable ETL/ELT pipelines for batch and real-time data ingestion and transformation.
• Develop and optimize data lake and data warehouse architectures (e.g., Snowflake, BigQuery, Redshift).
• Work with cloud platforms GCP, Azure to manage data infrastructure.
• GCP as mandatory skills
• Collaborate with analytics and product teams to understand data needs and deliver solutions.
• Ensure data quality, reliability, security, and compliance across all data systems.
• Mentor junior data engineers and contribute to best practices and code reviews.
• Monitor and troubleshoot data pipeline performance and resolve data-related issues.
• Automate data validation, monitoring, and alerting processes.
• 8+ years of experience in data engineering or software engineering with a data focus.
• Proficient in SQL and at least one programming language (e.g., Python, Scala, Java).
• Experience with modern data warehousing tools (e.g., Snowflake, Redshift, BigQuery).
• Strong understanding of data modeling, data lakes, and ETL/ELT design.
• Hands-on experience with orchestration tools like Airflow, dbt, or similar.
• Solid experience with cloud data platforms (AWS/GCP/Azure).
• Familiarity with CI/CD pipelines, containerization (Docker/Kubernetes), and version control (Git).
• Experience working in a DevOps or DataOps environment.
• Knowledge of data governance, lineage, and cataloging tools (e.g., Collibra, Alation).
• Familiarity with streaming technologies (Kafka, Spark Streaming, Flink).
• Experience supporting machine learning workflows and data science initiatives.

Strong QA Engineer Profile with manual + automation testing across web, API, and AI-driven features

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Mandatory (Experience 1): Must have 2+ years in QA / software testing, covering both manual and automation testing

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Mandatory (Experience 2): Must have experience designing, writing, and maintaining test plans, test cases, and test data for web, API, and AI-driven features

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Mandatory (Experience 3): Must have experience performing functional, regression, integration, and exploratory testing across releases

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Mandatory (Tech skill 1): Must have hands-on automation experience with a framework such as Selenium, Playwright, Cypress, or similar

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Mandatory (Tech skill 2): Experience testing AI/ML or data products (validating accuracy, consistency, edge cases, bias, graceful failure handling)

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Mandatory (Tech skill 3): Must have API testing experience with tools like Postman, REST Assured, or equivalent, and experience testing REST APIs and data pipelines

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Mandatory (Tech skill 4): Must have working knowledge of Python, JavaScript, or Java for test automation

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Mandatory (Tech skill 5): Must have SQL and data skills — able to write queries to validate data and back-end behaviour

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Mandatory (Skill 1): Must have a strong grasp of QA methodologies, SDLC/STLC, and Agile/Scrum practices.

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Mandatory (Skill 2): Must have an analytical mindset with sharp attention to detail and clear defect communication

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Mandatory (Skill 3): Must have strong communication skills

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Preferred (CI/CD): Experience integrating automated tests into CI/CD pipelines (Jenkins, GitHub Actions)

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Preferred (Domain): Cloud/AWS and insurance domain exposure

We are looking for enthusiastic female interns who are interested in gaining hands-on experience in market research and are comfortable speaking with customers over the phone. This role involves gathering market intelligence, conducting surveys, and engaging with potential customers to support our research and business development efforts.

Job Description:      

• Extensive experience in Appian BPM application development
• Knowledge of Appian architecture and its objects best practices
• Participate in analysis, design, and new development of Appian based applications
• Team leadership and provide technical leadership to Scrum teams
• Must be able to multi-task, work in a fast-paced environment and ability to resolve problems faced by team
• Build applications: interfaces, process flows, expressions, data types, sites, integrations,
• Proficient with SQL queries and with accessing data present in DB tables and views
• Experience in Analysis, Designing process models, Records, Reports, SAIL, forms, gateways, smart services, integration services and web services
• Experience working with different Appian Object types, query rules, constant rules and expression rules

• At least 6 years of experience in Implementing BPM solutions using Appian 19.x or higher
• Over 8 years in Implementing IT solutions using BPM or integration technologies
• Certification Mandatory- L1 and L2 a
• Experience in Scrum/Agile methodologies with Enterprise level application development projects
• Good understanding of database concepts and strong working knowledge any one of the major databases e g Oracle SQL Server MySQL

• Appian BPM application development on version 19.x or higher
• Experience of integrations using web services e g XML REST WSDL SOAP API JDBC JMS
• Good leadership skills and the ability to lead a team of software engineers technically
• Experience working in Agile Scrum teams
• Good Communication skills

CRMIT Solutions is a leading CRM Solutions Provider specializing in AI-led digital transformation and decision transformation solutions, all powered by Customer360++ (a proprietary AI and decision science framework). The flagship Application Success Value Plan (ASVP) leverages decision science and agentic AI techniques with considerable value-for-money-and-time.

Digital Sales Director (India)

Job Type: Full-time | Location: Bengaluru, India

Job Description:

CRMIT is seeking a strategic, data-driven, and digitally savvy Digital Sales Director to lead our high-performing Digital Insights team. This role is pivotal in driving revenue growth through digital channels, optimizing sales processes, and scaling CRMIT’s inside sales operations. You’ll be responsible for building and executing a modern sales strategy that leverages CRM, automation, analytics, and customer insights to deliver measurable results.

Key Responsibilities:

• Develop and execute a scalable inside sales and digital sales strategy aligned with CRMIT goals of transforming itself to a Decision Science Company.
• Should have successfully built the pipeline or lead a team who had built a pipeline to sell cloud based solutions and services for one or more industries in USA, Australia or Europe.
• Collaborate with marketing, customer success teams, Client Partners and solution/industry consultants to align team’s activities with that of go-to-market strategy.
• Own pipeline generation for field client partner’s net new customers.

Required Skills and Experience:

• Minimum 10 years of experience in selling Salesforce products and solutions. accustomed to carrying and achieving an annual revenue quota.
• Proven track record of success in sales, with experience selling in one or more industries such as manufacturing, healthcare, or financial services.
• Established relationships with Salesforce industry leads in mid-market / global accounts.
• Strong interpersonal and communication skills, with the ability to build rapport and influence key stakeholders.
• Experience working collaboratively with Salesforce.com sales and delivery teams. 
• Sales automation platforms and dashboards analyze KPIs metrics to identify trends, forecast revenue, and drive improvements.
• Lead omnichannel / digital channels outreach via email, LinkedIn, webinars, and virtual events to engage tech decision-makers.
• Drive adoption of AI-powered tools and data analytics to enhance customer targeting and personalization.
• Use intent data, behavioral analytics, and Account Based Marketing (ABM) strategies to personalize outreach and accelerate deal velocity for targeted accounts / territories / industries of CRMIT’s focus.
• Champion a data-first culture, using insights to refine targeting and messaging
• Stay ahead of tech trends and buyer behavior to anticipate market shifts and adjust GTM strategy. Cultivate relationships with key accounts, partners, and influencers in the tech ecosystem.
• Build strong relationships with key accounts and strategic partners to identify upsell and cross-sell opportunities through data insights and customer feedback.
• Ensure seamless handoff to delivery teams for onboarding, adoption, and expansion.

About the Job:

We are looking for a Content Writer, preferably a medical professional who has a passion for writing or a writer who found niche in healthcare industry, to create, edit and maintain high quality edit technical and marketing documents for internal and external use.

In this role, you will research, organize, write, and edit health Insurance related medical policies, technical and marketing & sales-related contents, as required.

Responsibilities:

As a Product Marketing Content Writer:

• Create, curate and syndicate content to increase brand awareness.
• Write storyboard and script content for digital and print channels for Sales and Marketing materials.
• Maintain a comprehensive library of technical terminology, standards, and documentation to unify communications.
• Plan future content in collaboration with management to maintain consistency and high-quality for future documentation.
• Proactively and strategically plan content to achieve business goals and user needs.
• Analyse documents to maintain continuity of style of content.
• Serve as writing consultant to other business segments as needed.

As a Technical Writer:

• Obtain a deep understanding of the Medical and Healthcare industry to summarize policy information into simple, polished, and engaging content for internal and external users.
• Write health insurance and medical related content that meets the business needs.
• Develop and maintain detailed repositories of appropriate reference materials in healthcare policies. 
• Research, develop and document technical design specifications and requirements documents and translate technical data into user-focused language.
• Gather information through research, subject matter experts and by reviewing technical requirements.
• Evaluate current content and develop innovative approaches for summarizations and improvement.
• Establish standards and protocols with team members for project documentation.
• Plan, develop, organize, write, and edit internal operational procedures, and training manuals.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

Problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

At Anarock Tech, we are building a modern technology platform with automated analytics and reporting tools. This offers timely solutions to our real estate clients while delivering financially favourable and efficient results.

If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ANAROCK is the place for you.

Key job responsibilities

·      Improve, execute, and effectively communicate significant analyses that identify meaningful trends and opportunities across the business

·      Participate in meetings regularly with managers to assess issues and to identify and implement improvements for more-efficient operations

·      Provide strong, timely financial and business analytics for decisions by partners and organizational stakeholders

• Negotiation and Cost-Benefit Analysis.
• Decision-Making Skills.
• Creation of Reports and Dashboards.
• Databases analyses.
• Understand Taxes and implications.
• Financial modelling.
• Able to write SOPs and execute processes.
• Analyse a business or organization, by documenting its systems and processes, assessing its business model, identifying vulnerabilities, and devising solutions.

Experience: 3+ years experience with a well-reputed firm.

Education: B Com; M.Com, MBA from a reputed college.

Skills that will help you build a success story with us

• Understanding the business objective.
• Analytical and critical thinking.
• Good with Outlook, Teams, Zoom, Excel and PowerPoint.
• Understand the basics of digital and offline marketing.
• Strong communication and interpersonal skills.

·      You should be a good team player.

·      Should be able to coordinate with onsite/ functional/development teams for project tasks.

·      Must be dynamic with a strong sense of responsibility and a positive attitude.

·      Stay up-to-date with new testing tools and test strategies

·      Assist in defining new tools for use in quality assessment

We believe you are:

1.    An innovator with intellectual curiosity and creativity

2.    Adaptable, flexible and a professional with integrity

3.    A good communicator with excellent verbal and written communication skills

4.    Problem solver with detailed analytical and judgmental skills

5.    An enthusiastic person in sharing knowledge with team members and

6.    A good mentor for juniors in the team

Quick Glances:

·      What to look for at Anarock

·      Who are we A glimpse of Anarock Tech, know us better

·      Anarock - Media – Visit our media page  

Anarock Ethos - Values Over Value:

Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.

We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity/expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.

About us:-

Zupee is India's hottest Real Money Gaming Platform

With in 1 yr of start, we just had an initial team of around 30 people, these 30 were successful to bring 10 Million+ users and an overall consumer spend of 1.5 Billion USD on the platform, the journey which needed years to be covered was covered with in 1yr. As we speak today, Zupee has been profitable for almost an year now and has ended the year 2020 with a team size of 70+ and over all growth rate was mapped around 20X.

Our user base has significantly gone up and we have invested highly in technology and have got best in class tech stack, it's time to add the backend developers who can help us scale up the platform so that we can drive profitable growth and become the market leader in our space.

Backend Developer :- (3 - 12 yrs)

What You'll Need?

• Knowledge of languages (JavaScript, Python) and frameworks/systems (nodejs)
• Strong analytical skills and aptitude
• Understanding of data architecture, software design and best coding practices
• Understanding of TCP/IP networking concepts and technologies
• Ability to learn new languages and technologies
• Experience with databases (both SQL and NoSQL)
• Familiarity with Agile development methodologies
• Working knowledge of Linux