Customer Success Associate
at A leading Bangalore based Data Science product company
Hello,
Greetings for the day !!!
Tridat Technologies is hiring "Customer Success Associate" for one of the Bangalore based Data Science Product Company !!!
Position: Customer Success Associate
Why Work with Us:
· Get an opportunity to contribute to an exciting, forward-thinking and fast-moving Start-Up.
· Shape-Up your career by working with young and supportive teams and peers!
· Innovation and Creativity is all that matters!
· Experience and understand the various aspects of the video marketing industry.
· Friendly Policies, good competitive salaries, team outings and what not!
Job Description:
- We’re looking for extremely proactive people with a learning and adaptive attitude, who possess a distinctive ability to initiate and hold conversations with our customers/clients.
- This role is a part of our Customer Success Team which is focused on providing the best product experience to the organisation customers.
- You will be responsible for supporting users via email, chat & phone to help them resolve any issues they encounter with our platform.
Job Responsibilities:
· Having a proactive customer support approach
· Testing product features as assigned
· Build & strengthen customer relationships
· Manage incoming chats, emails and handle appropriate follow-up calls and emails
· Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction
· Demonstrate the value of the platform to our customers every day by providing amazing customer support
· Maintain existing customer success metrics and data as directed
Job Requirements:
· Excellence at Googling stuff and spoken English
· Ability to meet deadlines and decent depth of thought process
· Capable of operating without much supervision while still producing results
· Not being camera shy and great presentation skills
· Motivation to pursue customer success as a career
· Understanding the basics of customer support such as treating customers with respect, empathy, and understanding
· Technical understanding and ability to troubleshoot and resolve technical problems
Experience: 2+ years
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This is FULL TIME WFH NIGHT SHIFT role.
If interested kindly share your updated cv at 82008 31681
Senior Flutter developer - iOS & android
About AbleCredit:
AbleCredit uses Generative AI with Voice, Vision, and Language capabilities, to solve the Credit Gap of emerging economies. In India alone, the Credit Gap is over USD 5T (Trillion!). This is the single largest contributor to poverty, poor genie index, and lack of opportunities. Our Vision is to deploy AI reliably, and safely to solve some of humanity's greatest problems. We believe in Impact and integrity above all else.
Overview:
We are seeking an experienced Engineering Manager to build & lead our technical team in developing scalable systems using Node.js, MongoDB, Kafka, Elasticsearch, and other cutting-edge technologies. This role will involve close collaboration with the founders and product team to drive the technical vision and roadmap of our products. Fintech experience will be a significant advantage, particularly in areas involving machine learning and AI applications. If you have a proven track record of building and leading high-performing engineering teams and are passionate about creating innovative solutions in the fintech space, we want to hear from you.
Key Responsibilities:
- Develop high-quality, responsive, and performant mobile applications using Flutter.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Maintain and improve existing codebases, ensuring the best possible performance, quality, and responsiveness of the applications.
- Write clean, maintainable, and testable code following best practices and design patterns.
- Excellent problem-solving and troubleshooting skills.
- Troubleshoot and debug applications, identifying and fixing bugs and performance issues.
- Stay up-to-date with the latest industry trends, technologies, and best practices to ensure continuous improvement.
- Participate in code reviews and provide constructive feedback to peers.
- Assist in the planning, design, and implementation of application features and architecture.
- Work closely with product managers, designers, and other stakeholders to deliver a seamless user experience.
Requirements:
- Bachelor’s degree in Computer Science.
- Proven experience as a Flutter Developer with at least 6-8 years of experience in mobile application development.
- Strong proficiency in Dart programming language.
- Solid understanding of mobile application architecture, design principles, and best practices.
- Experience with third-party libraries and APIs.
- Familiarity with RESTful APIs and integration with backend services.
- Proficient in version control systems like Git.
- Strong problem-solving skills and the ability to work independently or as part of a team.
- Excellent communication and collaboration skills.
- Knowledge of Agile/Scrum development methodologies.
- Experience with continuous integration/continuous deployment (CI/CD) practices is a plus.
Benefits:
- Medical/Dental/Vision Insurance
- PTO & Holidays
- Life Insurance
Note on Compensation Policy:
Hiring and nurturing the best talent is the central part of our business focus. As a result, we try and provide not just better than market salary, but have a strong, performance-based incentive structure for all the employees. The quoted salary is based on our best understanding of the market and is subject to increase for the right candidate depending upon their fitment, skills, and experience.
We are seeking a versatile and creative Content Writer who can craft compelling content across various platforms. The ideal candidate will have a strong understanding of technical subjects, including APIs, data, and coding, and will be adept at translating complex technical concepts into clear, engaging, and user-friendly content. This role involves creating a wide range of content, from blogs and website copy to social media posts, customer case studies, and whitepapers.
Responsibilities:
- Write and edit high-quality content for Bindbee's blog, website, social media channels, email campaigns, and other marketing materials.
- Develop comprehensive customer case studies, whitepapers, and technical documentation.
- Craft engaging copy for product descriptions, landing pages, and marketing collateral.
- Collaborate with the marketing team to develop and execute a content strategy that aligns with company goals and enhances our brand voice.
- Conduct thorough research to ensure content accuracy and relevance.
- Identify opportunities for content improvement and optimization.
- Simplify complex technical concepts related to APIs, data integration, and HR technology for a broader audience.
- Create clear and concise technical documentation and user guides.
- Ensure all content adheres to the company's tone, style, and branding guidelines.
- Implement SEO best practices to increase organic traffic and improve search engine rankings.
- Monitor content performance using analytics tools and make data-driven decisions to enhance content effectiveness.
- Stay updated on industry trends and adjust content strategies accordingly.
- Work closely with product managers, developers, and other stakeholders to gather information and insights for content creation.
- Participate in brainstorming sessions and contribute creative ideas for content marketing campaigns.
- Manage multiple projects simultaneously and meet deadlines consistently.
Requirements:
- Bachelor's degree in Engineering, English, Communications, Marketing, Journalism, or a related field.
- Proven experience (1+ years) as a content writer, technical writer, or similar role, preferably in the tech industry.
- Exceptional writing, editing, and proofreading skills.
- Strong understanding of technical subjects, including APIs, data integration, and coding.
- Proficiency in SEO best practices and content optimization techniques.
- Experience with content management systems (CMS) and analytics tools.
- Ability to conduct thorough research and present information clearly and concisely.
- Excellent time management skills and the ability to work independently and as part of a team.
- Creative thinker with a passion for storytelling and innovation.
We are in search of a young and energetic team lead for our engineers with 3-4 years of experience. Technical prowess in the below areas are must haves
- Full stack development experience in NodeJs backend with React/React Native front end
- Experience in working with Git flow, unit and end-to-end test cases. CI/CD pipelines and deployment to AWS infrastructure
- Proficient in designing and building webapps/mobile with structured/unstructured database systems
- Have an eye for detail and advocate for a good end user experience
- Exposure to agile development
If you have team leading experience under your belt, that would be a plus. Candidates need to have good communication skills (verbal and written), be proactive and have a go getter attitude. On the job, you will have to
- Ensure the business requirements are met with respect to functional and technical specifications established
- Guide, mentor, and help out younger team members
- Do code reviews and ensure there are minimal to no tech debts
- Design and review technical architecture, unit test cases and CI CD pipeline
- Collaborate with designers, business analysts, and contribute to product development at the organizational level
- Test and deploy solutions and work with our QA team to squash those nasty bugs
- Iterate and improve code design and clear off technical debt such as test coverage and technical design improvements
You will be part of the core team that builds platforms that could transform the lives of frontline workers around the world.
Oversee the sales process to attract new clients.
Work with senior team members to identify and manage risks.
Maintain fruitful relationships with clients and address their needs effectively.
Prepare and deliver pitches to potential investors.
Foster a collaborative environment within the organization.
Transfer call to the supervisor after initial explanation.
SKILLS:
Excellent spoken English.
Both Graduate/Undergraduate may apply.
Ability to develop good relationships with current and potential clients.
Excellent communication skills.
Knowledge of productivity tools and software.
Ready to work in Nightshift.
- Create and maintain optimal data pipeline architecture
- Assemble large, complex data sets that meet business requirements
- Identifying, designing, and implementing internal process improvements including redesigning infrastructure for greater scalability, optimizing data delivery, and automating manual processes
- Work with Data, Analytics & Tech team to extract, arrange and analyze data
- Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS technologies
- Building analytical tools to utilize the data pipeline, providing actionable insight into key business performance metrics including operational efficiency and customer acquisition
- Works closely with all business units and engineering teams to develop a strategy for long-term data platform architecture.
- Working with stakeholders including data, design, product, and executive teams, and assisting them with data-related technical issues
- Working with stakeholders including the Executive, Product, Data, and Design teams to support their data infrastructure needs while assisting with data-related technical issues.
- SQL
- Ruby or Python(Ruby preferred)
- Apache-Hadoop based analytics
- Data warehousing
- Data architecture
- Schema design
- ML
- Prior experience of 2 to 5 years as a Data Engineer.
- Ability in managing and communicating data warehouse plans to internal teams.
- Experience designing, building, and maintaining data processing systems.
- Ability to perform root cause analysis on external and internal processes and data to identify opportunities for improvement and answer questions.
- Excellent analytic skills associated with working on unstructured datasets.
- Ability to build processes that support data transformation, workload management, data structures, dependency, and metadata.
•Injala specializes in creating innovative insurance technology solutions, which are actively disrupting the insurance marketplace. We are constantly growing, multinational company,while continuously providing a dynamic, progressive, and all-around fun environment. Our mission is to make risk management manual data entry and processing a thing of the past. We are a group of like-minded people who strive to create technology solutions that point not only an industry, but an entire generation towards the future.
•We always start with the “why” and work backwards through the “how.” Failing forward is encouraged—this leads to innovation, critical thinking, constant improvement, and intense commitment to quality and excellence. Our culture? Make work and play indistinguishable. Committing to professional and personal development. Keeping diversity at the forefront of our endeavors. Being environmentally conscious. Dedicated to community development through charitable contributions and servant leadership.
•We are a close team of enthusiastic tech and communications advocates who are passionate about what we do and are looking for people who are interested in a ground-floor opportunity with a company poised for tremendous growth.
•We want to discover the next marketing superstar. Do you have what it takes to be get in on the ground-floor of a dynamic, expanding team and make yourself indispensable? Market yourself to us with the same passion you will market our products.
•Design and build applications for the iOS and iPadOS platform•Need to have knowledge of publishing the application.
•Ensure the performance, quality, and responsiveness of applications.
•Collaborate with a team to define, design, and ship new features.
•Identify and correct fix bugs.
•Help maintain code quality, organization, and automatizationSkills.
•Critical thinker who can anticipate potential pitfalls and suggest improvements.
•Proficient with Swift and Cocoa Touch.
•Experience in design patterns.
•Experience in architecture patterns.
•Experience with iOS frameworks such as Core Data, Core Animation, etc.
•Experience with offline storage, threading, and performance tuning.
•Familiarity with RESTful APIs to connect iOS applications to back-end services.
•Knowledge of other web technologies and UI/UX standards.
•Understanding of Apple’s design principles and interface guidelines.
•Knowledge of low-level C-based libraries is preferred.
•Experience with performance and memory tuning with tools.
•Familiarity with cloud message APIs and push notifications.
•Proficient understanding of code versioning tools like Git.
•Familiarity with continuous integration is preferred.
•Familiarity with CoreML, OCR And Tenser-flow is preferred.Personal Attributes.
•A passion for continuous improvement.
•Candidate should be a team player and excellent communicator.
.•Strong interpersonal, problem solving, and organizational skills.
•Self-motivated, quick learner who can manage multiple projects with minimal direction.
•Be a self-driven individual with the go-getter attitude.
•Excellent troubleshooting and communication skills.
•Attention to detail. Educational Requirements:
•Bachelor of Engineering degree in Computer/IT.Benefits:
•Open Door working Culture.
•Early Joining Benefit.
•5 days working.
•Internal Growth opportunities.
•Rewards & Recognitions.
•Events & Festival Celebration.
•Handsome Perks.
•Very good Referral Bonus.
•Flex time policy.
•Maternity Leave benefit.
•No Sandwich Leave Policy.
•Family Medical Insurance.
Position: FullStack Developer
Company: A renowned private equity firm
Work from Home
You will be working as a consultant for one year contract which is renewable and proper notice period available.
JD:
As a full stack developer, the candidate needs to be a hands-on expert on the technology
stack. The candidate will work along with Product Owner, Sr. technical specialists and a
small team including some System Engineers and Application Engineers.
Below are major responsibilities as expected by us from a full stack developer:
Development of modules, features and libraries as expected from the design,
technical documentations and direct communication.
Troubleshooting and fixing bugs raised by test teams.
Desired attributes
Understanding of good system design, reusable components, extensibility etc.
Ability to read and understand new technologies from books and research papers is
desirable
Excellent written and spoken communication skills
Must have attributes
Tenacity in technical matters
Analytical skills
Quality consciousness
Priority towards fundamentals and depths of a subject
Must have Technical Skills
Node.js
Angular 6 and above
Any relational DB and MongoDB
Frontend technologies --> HTML, CSS, JavaScript
Desired technical skills
Additional scripting experience to automate anything during or aside development.
Key Performance Indicators
Quality of code written, and resultant quality of modules/features developed.
No of problem escalations resolved.
Important Points:
Technical role in a start-up environment is a plus
In-depth and abundant experience in our technology stack is a must have.
A computer science degree from a good institute is a plus (as against a programming
diploma from NIIT/Aptech)
The candidate will be in a guided role but needs to show excellence in quality of
work with least dependency to complete tasks assigned.
Punchh creates the consistent, modern experiences consumers expect by bringing the power of identity resolution into physical retail. Punchh is the leader in delivering one-to-one customer engagement and loyalty beyond mobile devices for a consistent brand experience through every channel. The Punchh Loyalty and Engagement Platform, powered through artificial intelligence, guides consumers through their lifecycle from first-time customer to superfan, building meaningful relationships and dramatically increasing lifetime customer value. Nearly 200 global enterprise brands rely on Punchh to grow revenue by building customer relationships. The company is based in Silicon Valley, California with a second US office in Austin, TX and global offices across Canada, India, the United Kingdom, and Singapore.
About the role:
Punchh Tech India (Fully Owned Subsidiary of Punchh Inc., USA) is looking for creative React Native developers who think outside the box and can push the limits at times! These positions are about someone who is really passionate about creating world-class mobile apps in Android and/or iOS and has a serious app store portfolio to prove it. You will be in deep at every step of the development process and must be hands-on. Involvement from brainstorming to pushing ideas to the team and getting the apps out of the door in as little time as possible. You will also be a devil's advocate and look for flaws, suggest the remedy and motivate team members.
Job Location: Jaipur / Delhi NCR
Experience Required: Relevant 2+ years in React Native.
Skillset Required:-
- Good knowledge of JavaScript, OOPS, React- Native, mobile app lifecycle, GIT/SVN.
- Good understanding of UI/UX, app preformation, memory optimisation, delivery feasibilities, coding best practices, design principles.
- Ability to integrate existing components and make custom react - native components
- Ability to think laterally and contribute to problem-solving.
- Must be skilled and enthusiastic to explore new technologies and techniques to achieve project requirements.
- Understanding requirements and functional specifications and well versed with design programming principles.
- Knowledge of react native(RN) as a primary and knowledge of Android or iOS development as secondary skills required.
Benefits:
- Medical Coverage, to keep you and your family healthy.
- Compensation that stacks up with other tech companies in your area.
- Paid vacation days and holidays to rest and relax.
- Healthy lunch provided daily to fuel you through your work.
- Opportunities for career growth and training support, including fun team building events.
- Flexibility and a comfortable work environment for you to feel your best.