Customer Success Associate

Key Responsibilities:

• Plan, create, and manage content across all social media platforms (Facebook, Instagram, LinkedIn, Twitter, etc.).
• Develop and execute social media strategies to increase brand awareness, engagement, and leads.
• Write compelling and engaging content for posts, captions, stories, and short-form campaigns.
• Track performance metrics, analyze trends, and provide actionable insights and reports.
• Collaborate with design, marketing, and sales teams to ensure cohesive branding.
• Stay updated with the latest trends in digital marketing and platform algorithms.
• Utilize AI tools for content creation, scheduling, performance tracking, and idea generation.

Our client works in the area of skilling and livelihoods for underserved youth. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation.

About the role:

● Research the latest job trends in the market

● Sourcing opportunities in the formal sector for the youth across Lighthouses

● Liaison and coordination with new employers across Pune City by calling and visiting, to keep track of the new openings and signing MoU

● Getting employers for in-house campus drive/job fest

● Holding daily placement meetings with the Placement Youth Coordinators of each Lighthouse for -

⮚ briefing them about the new job vacancies and

⮚ coordinating with them to align candidates from each Lighthouse for interviews

⮚ collecting daily placement data from the Placement Youth Coordinators and publishing report

● Arrange and conduct placement preparation sessions with the youth

● Conduct orientation programs across the Lighthouse for the youth

● Placements Tracking, Preparing reports and Audit to be done on a regular basis

● Maintain proper data and documentation on a daily basis

Requirements:

● MSW or Post Graduation in any field, with 2-5 years of experience in Placement or working in HR consulting firms

● Self-driven, excellent time management and multitasking skills

● Strong orientation towards relationship building and problem-solving

● Strong verbal, written and interpersonal skills in English

● Deep Empathy and a strong commitment towards youth’s development and growth

● Commitment towards the upliftment of the youth and city transformation

● Persistence, patience and commitment to doing social good

● High professional standards and dedication to the organization’s mission, staff, and youth

● Ability to handle deadlines with attention to detail including data accuracy

● Proficiency in Microsoft tools like Excel, PowerPoint, and Word

ESSENTIAL SKILLS:

Desired Candidate Profile

1. Exp. In online bidding on various portal like Elance, Guru, Freelancer, Odesk, Upwork etc.
2. Expert in generating business from online bidding.
Writing proposals, costing and negotiations.
3. Prospect for potential new clients and turn this into increased business.
4. Candidate should be flexible in working hours.
5. Generate new business leads for Web design, graphic design, web development & internet marketing.

About Nua

Nua was founded on a dream to transform women’s wellness in India.

Our story began with a pad. And not just any pad that could be picked off the shelves but one that was truly thought around a woman’s needs.

However, we soon realised that the need for safe & effective products went beyond just pads. So, we asked the women in our community to tell us what they were looking for.

We believe that our Sanitary Pads, Cramp Comfort (India’s first unique self-heating patch), Foaming Intimate Wash, 1mm Everyday Liners & Uplift (period nutrition drink mix) are made by us but are created by our community of over 4 Lakh women who wanted to start a new and improved wellness journey.

As for our dream, it just got bigger from where we started. As of today, we continue to transform the women’s wellness space in India through safe, innovative, inclusive and effective products that are Made Safe Certified and backed by science.

About the role

Nua's storefront team is looking for a senior front end developer. You will work on building next-gen web applications using VueJS/ReactJS and a wide array of front-end technologies. The UI layers have to be highly responsive, beautiful, performant and work for consumer sites and mobile apps. You will be working closely with the Product, and QA team to build and launch the product.

Must Have Qualifications

• 5+ years of experience in building highly scalable UI on the Web/Mobile.
• Highly skilled at front-end engineering using Object-Oriented JavaScript, various JavaScript libraries and micro frameworks (Vuejs/Reactjs Prototype, Backbone), HTML and CSS.
• Knowledge of Vuejs/React Framework- at least 1-2 years.
• Expert knowledge of CSS, CSS extension languages (Less, Sass), and CSS preprocessor tools.
• Excellent proficiency in responsive design and performance optimization techniques for the web and mobile web.
• Knowledge of selenium or any other testing framework is a plus
• Working knowledge of a backend programming language (PHP/Java/C#).
  
  

Preferred Qualifications

• Well versed in software engineering principles, frameworks and technologies
• Excellent communication skills
• Self-directed team player who thrives in a continually changing environment
• Experience in working with Magento 2.x would be a plus

What’s in it for you

• An opportunity to work in one of India’s most innovative digital, direct-to-consumer brands
• Experience a once-in-a-lifetime opportunity to part of a fast-growing company at an early stage
• Steep learning curve with exposure to wider marketing and community management teams’ functions
• A performance-based environment with no limits to career growth and personal development