Customer Success Associate

Strong Creative Video Production / Content Strategy Leadership Profile

Mandatory (Experience 1) – Must have 2+ YOE in Video Production & video content creation for B2C / Fin-Tech digital platforms.

Mandatory (Experience 2) – Must have extensive hands-on experience in storyboarding, scripting, copywriting, and video production processes (concept to execution).

Mandatory (Core Skill 1) – Must be proficient in AI-driven content creation tools and video production/editing software (Adobe Premiere Pro, Final Cut Pro, After Effects, Photoshop, etc.), along with familiarity in prototyping/automation tools.

Mandatory (Core Skill 2) – Strong expertise in video-led content strategy, project management, digital marketing principles, and performance tracking (CTR, engagement, conversions, SEO best practices).

Mandatory (Portfolio) – Must have a strong portfolio of video content strategy, production, and execution, showcasing work across diverse digital formats (explainer videos, product demos, customer storytelling, social content).

Mandatory (Company) - Social-first Digital Agencies, OR eCommerce / B2C Brands OR New-age internet companies

• Write clear, concise, and compelling content for various platforms, including website copy, blog posts, articles, social media updates, email newsletters, marketing materials, and more.
• Develop engaging and informative content that aligns with our brand voice and target audience.
• Research industry-related topics to develop original content.
• Edit and proofread content for accuracy, grammar, and style.

Content Strategy & Planning:

• Collaborate with the marketing team to develop content calendars and strategies.
• Brainstorm and pitch content ideas.
• Analyze content performance and make recommendations for improvement.
• Understand and implement SEO best practices to optimize content for search engines.

Collaboration & Communication:

• Work closely with designers, marketers, and other team members to ensure content consistency and quality.
• Communicate effectively with stakeholders to understand project requirements and deadlines.

Responsibilities:
• Modify existing WordPress and partner portal sites to spec and design
• Build new website landing pages for marketing campaigns
• Update or integrate existing CRM or marketing automation systems within websites and portals
• WordPress administration including core, theme plugin, updates, testing etc.
• Manage all technical aspects of websites including optimal performance and security

Responsibilities:

. Create exclusive distributors, exclusive super stockiest and business associates for the company and guide, and coordinate them to achieve the target towards the entire business growth.

. Observe all the stock reports, product orders, re-order etc.

.Finding new marketing ideas and improving sales.

Requirements:

.Bachelor's degree and experience in business, marketing or related field.

.Strong communication skills.

. Basic knowledge of Word, Excel, and PowerPoint.

.Minimum age is 30 and the maximum is 60.

The objective of digital marketing is to develop strong and innovative strategies to promote the business brand, products, and services. A digital marketing professional is expected to effectively use all marketing tools and techniques like PPC, SEO, SEM, email, social media, and display advertising. A typical digital marketing job description will cover all the above aspects, and more:

• Identify trends and insights
• Allocate marketing investments 
• Plan and direct marketing campaigns
• Manage an organization's website and maintain it, keeping best practices in mind
• Optimize content for the website and social media platforms
• Work with various content formats such as blogs, videos, audio podcasts, etc.
• Track the website traffic flow
• Implement and analyze performance metrics
• Measure and assess goals vis-à-vis ROI
• Device experiments and conversion tests
• Provide internal reports on a regular basis
• Execute new and creative collaborations among technologies and platforms.

Senior UI Developer

Role Objectives 

• Participate in complex design and software development tasks within schedule, task, and quality guidelines set in conjunction with the Senior Platform Specialists and Platform Architect
• Hands-on development and implementation of solutions including configuration of platform components and custom development
• Tasks associated with testing and documentation of solution implemented 

 Also

• Must be capable of coding and unit testing their code

• Team player with good interpersonal skills

• Should have strong analytical skills
• Good communication skills
• Handlinh several priorities and delivering results in time in a high-pressure, dynamic environment.

Relevant Experience

3 to 10 years

Job Description and Key Skills Required:

• Hands-on with any of the programming languages like NodeJS/ExpressJS, Python, Java, Php or any.
• Design and create efficient RESTful API endpoints for both internal and public consumption
• Strong understanding of database technologies such as MySQL, Postgress, Oracle , relational Database.
• Work closely with front end developers to understand required data model
• Comfortable deploying applications on AWS, and have a strong working knowledge of EC2, RDS and S3.
• Must understand overall system design, architecture , improve design and implement new processes.
• Strong understanding of sessions, cookies & local storage is must.
• Experience with in memory databases like redis basic, Memcache
• Independently think of solutions to complex requirements; possess exceptional logical skills.
• Analyse current products in development, including performance, scalability, diagnosis and troubleshooting.
• Work with the existing framework and evolve it by building reusable code & libraries
• Search and introduce new software related technologies, processes and tools.
• Bonus: You're fluent with React.
• Bonus: Interested in full-stack development.
• Bonus: Any experience of iOS/Android mobile development.
• Bonus: Experience with CI servers such as Jenkins, Travis or similar types
• Bonus: Experience with web server like Nginx

We are looking for a talented Content marketing manager to take full responsibility for our inbound marketing strategies including social media, blogs, and lead generation.

Our ideal candidate is a creative marketing professional, preferably with a writing background. You should be able to develop engaging content to attract and retain customers. For this position, it’s also essential to be up-to-date with new technologies and marketing trends.

Ultimately, you should be able to expand our company’s digital footprint and brand awareness.

• Design content marketing strategies and set short-term goals
• Undertake content marketing initiatives to achieve business targets
• Collaborate with design and writing teams to produce high-quality content
• Develop editorial calendar, delegate tasks, and ensure deadlines are met
• Deliver engaging content on a regular basis and inspire team members
• Edit, proofread and improve the content
• Optimize content considering SEO and Google Analytics
• Analyze web traffic metrics
• Share content through various channels, ensuring a strong web presence
• Receive customer feedback and generate ideas to increase customer engagement