
Customer Success Associate
at A leading Bangalore based Data Science product company
Hello,
Greetings for the day !!!
Tridat Technologies is hiring "Customer Success Associate" for one of the Bangalore based Data Science Product Company !!!
Position: Customer Success Associate
Why Work with Us:
· Get an opportunity to contribute to an exciting, forward-thinking and fast-moving Start-Up.
· Shape-Up your career by working with young and supportive teams and peers!
· Innovation and Creativity is all that matters!
· Experience and understand the various aspects of the video marketing industry.
· Friendly Policies, good competitive salaries, team outings and what not!
Job Description:
- We’re looking for extremely proactive people with a learning and adaptive attitude, who possess a distinctive ability to initiate and hold conversations with our customers/clients.
- This role is a part of our Customer Success Team which is focused on providing the best product experience to the organisation customers.
- You will be responsible for supporting users via email, chat & phone to help them resolve any issues they encounter with our platform.
Job Responsibilities:
· Having a proactive customer support approach
· Testing product features as assigned
· Build & strengthen customer relationships
· Manage incoming chats, emails and handle appropriate follow-up calls and emails
· Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction
· Demonstrate the value of the platform to our customers every day by providing amazing customer support
· Maintain existing customer success metrics and data as directed
Job Requirements:
· Excellence at Googling stuff and spoken English
· Ability to meet deadlines and decent depth of thought process
· Capable of operating without much supervision while still producing results
· Not being camera shy and great presentation skills
· Motivation to pursue customer success as a career
· Understanding the basics of customer support such as treating customers with respect, empathy, and understanding
· Technical understanding and ability to troubleshoot and resolve technical problems
Experience: 2+ years

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Job Summary
We are looking for a Marketing Data Engineering Specialist who can manage our real-estate
lead delivery pipelines, integrate APIs, automate data workflows, and support performance
marketing with accurate insights. The ideal candidate understands marketing funnels and has
strong skills in API integrations, data analysis, automation, and server deployments.
Key Responsibilities
Manage inbound/outbound lead flows through APIs, webhooks, and sheet-based
integrations.
Clean, validate, and automate datasets using Python, Excel, and ETL workflows.
Analyse lead feedback (RNR, NT, QL, SV, Booking) and generate actionable insights.
Build and maintain automated reporting dashboards.
Deploy Python scripts/notebooks on Linux servers and monitor cron jobs/logs.
Work closely with marketing, client servicing, and data teams to improve lead quality
and campaign performance.
Required Skills
Python (Pandas, API requests), Advanced Excel, SQL
REST APIs, JSON, authentication handling
Linux server deployment (cron, logs)
Data visualization tools (Excel, Google Looker Studio preferred)
Strong understanding of performance marketing metrics and funnels
Qualifications
Bachelor’s degree in Engineering/CS/Maths/Statistics/Marketing Analytics or related
field.
Minimum 3 years of experience in marketing analytics, data engineering, or
marketing operations.
Preferred Traits
Detail-oriented, analytical, strong problem-solver
Ability to work in fast-paced environments
Good communication and documentation skills
Who are we?
Hey future colleague!
We're Codebuddy. We are a product engineering services company based out of Kolkata, with an office in Pune. We work with clients from different industries on a daily basis, and so far, we have worked with 120+ clients in the span of just 5 years.
Our team’s average age is 26 years. So, you get an idea of how young and energetic our team is, full of life and enthusiasm.
If you choose to join us, you’d be working in our team of 4 design ninjas. Our designs have helped startups to get acquired, even get through to Y-Combinator. So, you can clearly see the impact that our designs create.
What's the role?
01 You’ll get crude requirements and you translate those documents into understandable user journeys and wireframes, without breaking a sweat.
02 You craft mind-boggling user interfaces that would make even Picasso jealous.
03 You create beautiful lottie animations based on the project's needs.
04 You hand off your designs to the developers perfectly and make sure they don’t hate you.
05 You occasionally conduct user interviews and testing, because we build the products for them.
06 You also work on occasional Social Media Posters, featuring the star of Codebuddy. A few samples for your reference:
Requirements
Personality:
01:- Strong communication skills, because we appreciate a good joke, but we also need you to explain why you chose Comic Sans.
02:- We would like you to be able to work independently, with minimal supervision. We expect you to be Atma-nirbhar.
03:- We expect you to have the ability to charm the client, make the logo bigger, and even make the design a rainbow upon request.
04:- A can-do attitude, with attention to detail and a sense of humor. We like our candidates to be funny and sharp!
Technical:
01:- We know that you are going to apply anyway. But, we prefer 2+ years of UI/UX design experience.
02:- Proficiency in design tools like Figma, and Adobe CC Suite. Also, if you don’t use autolayout, this is where you close this tab.
03:- A portfolio that makes us say, "So beautiful, so elegant, just looking like a wow!"
04:- Experience with micro-interactions (preferably Lottie) would be just perfect 🤌🏼
Responsibilities:
- Design the architecture of new services to deliver timely communication from server to client and server to server, while still functioning alongside existing server components
- Describe and implement the communications across multiple network layers, considering performance, reliability, and flexibility with respect to the underlying infrastructure
- Enhance and expand the ORM layer of MZ’s in house web framework
- Craft software solutions for supporting flexibility in resource allocation, from compute to storage
- Serve as a technical leader for projects of year-long scope involving multiple contributors and customers
- Consult with technical operations on appropriate Kubernetes-based infrastructure design
- Design for performance, and measure the effects
- Review your colleagues’ code, and learn from their reviews as well
- Identify, document, and communicate best practices for the engineers who use the fruits of your labor
Requirements:
- 7+ years professional work experience
- BS or MS degree in Computer Science or a related technical field
- Must be proactive, self-directed, detailed and organized
- Proficient in PHP, C++, or Go
- Knowledge of relational databases and SQL, preferably MySQL
- Experience with in-memory NoSQL databases, such as Redis
- Ability to debug issues within custom code quickly
- Passion for developing scalable and maintainable software systems
Bonus Points:
- An open-minded and technology-agnostic approach to engineering
- Passion for performance debugging and benchmarking
- Real world experience developing distributed systems
Work Experience: 3 to 5 years
Official Notice Period – Immediate to 15 days ONLY
Excellent communication skills
Job Location – Mumbai
Mandatory Skills – Java 8, Spring boot, Hibernate, Microservices, Angular
Must have good hands on experience as a developer in any prog language.
Experience in any of our service offerings such as BI/AI/ML/QA/Microsoft Tech/Devops/UI/UX etc
Must have worked in US/Europe/ Australia etc
CSM/PSM Certification is mandatory
Developing and managing end-to-end project plans.
Ensure on-time delivery of projects.
Providing hands-on project management during analysis, design, development, testing, implementation and post implementation phases.
Assist with resource forecasting, delivery and change management of projects.
Assists with internal process improvements.
Interfacing with Business development for project requirements and scope.
Conduct project management duties in accordance with Agile/ Scrum methods; waterfall, hybrid and best practices.
Provide day-to-day interaction with clients and quality assurance for projects.
Ensure milestones are achieved on-time, on-budget and in scope.
Developing and monitoring risk and contingency plans.
Additional duties as assigned.
Must have excellent interpersonal skills in communications, client relations, people management and negotiation.
We're looking for a QA Engineer to help with manual testing as well as introduce automation to our processes where possible. Candidates will need to be familiar with and able to write scripts, set up automation processes, and familiarise themselves with the products we build (web and mobile apps).
- The role will also require you to document test cases with an understanding of what the product does and how the end-user might approach it.
- Understand functional and non-functional testing requirements of web and mobile applications.
- Document functional testing scenarios and cases, for manual testing of API functionality using Postman and manual testing of User Interface elements (web, mobile, and mobile web)
- Identify or create data for testing
- Execute test cases and record status
- Log defects identified and track them through retesting and closure
- Debug using ADB commands and tools like Charles Proxy to primarily identify the root cause of failures.
Skill:
- Good understanding of mobile and web applications functionality
- Good understanding of how APIs work functionally
- Strong knowledge of software QA methodologies, tools, and processes
- Experience in writing clear, concise, and comprehensive test plans and test cases
- Hands-on experience with both white box and black box testing
- Non-functional testing of mobile applications including but not limited to battery analysis, GPU overdraw, responsiveness, etc.
WebGile Solutions is a fast growing IT services and solutions company. We combine cutting-edge technologies with strategic expertise to help customers meet their business requirements. We utilize the latest technology to provide sophisticated and secure IT solutions and deliver it using our onsite offshore model to ensure flexibility and agility. We are a highly talented team of dedicated professionals providing our valued customers with bespoke solutions and great-value services.
Industry Type: IT Software Services
Employment Type: Full-time
Job Location: Nagpur
Education Qualification: B.E (CS/ IT) / B.Tech /MCA
Experience Required: 1 to 4 years
*
Skills Required:
HTML5, CSS3, Javascript, Jquery, MySQL, PHP, Wordpress
Knowledge in Codeigniter and Laravel will be an added advantage
Good Communication skills and go getter attitude
Roles & Responsibilities:
- Must be able to perform all aspects of the development tasks, including front- end, back- end, and database development.
- Develop web sites, applications and rich multi- media experiences according to the brief and technical specifications.
- Will be handling a team and multiple projects.
- Adhering to project coding standards and recommending improvements, modifying existing software to correct errors, allowing it to function in new operating environments.
- Designing and building the website front-end.
- Creating the website architecture.
- Designing and managing the website back-end including database and server integration.
- Generating WordPress themes and plugins.
- Troubleshooting content issues.
- Monitoring the performance of the live website.

- General Accounting
- Account Payable/Account Receivable
- Debit/credit, reconciliation
- Bank Receivable and Bank Payable.
- TDS, Tax rules
- Balance sheet
- Bank and other reconciliation's
- To prospect new clients by fixing appointments, presenting company credentials, taking briefs, developing proposals.
- Researching markets to identify opportunities for events.
- Conceptualization of new ideas/themes on client requirement
- Designing Project Presentation for client pitching (in coordination with CS Manager)
- Developing Project Quotations in sync with the Production manager
- Coordination with the creative team for creative development for proposed or ongoing projects. Further achieving client approvals on it.






