Customer Success Associate
at A leading Bangalore based Data Science product company
Hello,
Greetings for the day !!!
Tridat Technologies is hiring "Customer Success Associate" for one of the Bangalore based Data Science Product Company !!!
Position: Customer Success Associate
Why Work with Us:
· Get an opportunity to contribute to an exciting, forward-thinking and fast-moving Start-Up.
· Shape-Up your career by working with young and supportive teams and peers!
· Innovation and Creativity is all that matters!
· Experience and understand the various aspects of the video marketing industry.
· Friendly Policies, good competitive salaries, team outings and what not!
Job Description:
- We’re looking for extremely proactive people with a learning and adaptive attitude, who possess a distinctive ability to initiate and hold conversations with our customers/clients.
- This role is a part of our Customer Success Team which is focused on providing the best product experience to the organisation customers.
- You will be responsible for supporting users via email, chat & phone to help them resolve any issues they encounter with our platform.
Job Responsibilities:
· Having a proactive customer support approach
· Testing product features as assigned
· Build & strengthen customer relationships
· Manage incoming chats, emails and handle appropriate follow-up calls and emails
· Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction
· Demonstrate the value of the platform to our customers every day by providing amazing customer support
· Maintain existing customer success metrics and data as directed
Job Requirements:
· Excellence at Googling stuff and spoken English
· Ability to meet deadlines and decent depth of thought process
· Capable of operating without much supervision while still producing results
· Not being camera shy and great presentation skills
· Motivation to pursue customer success as a career
· Understanding the basics of customer support such as treating customers with respect, empathy, and understanding
· Technical understanding and ability to troubleshoot and resolve technical problems
Experience: 2+ years
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
Roles and Responsibilities
Familiarizing yourself with all products and services offered by our company.
Generate & identify new sales leads, pitch to prospects about the services we offer. Write proposals for prospective clients.
Arrange post-sale support to clients.
Maintaining meaningful relationships with existing clients to ensure that they are retained.
Negotiating with clients to secure the most attractive prices.
Study client's existing technology/systems and consult them on the most appropriate process, to ensure seamless integration of our solution
Provide strategic inputs for the business based on interactions with clients.
Maintain daily sales report and report to the Manager.
Manage and execute marketing campaign plans
Requirements
Degree in marketing, business administration, or similar.
2-5 years of experience in Strategy, Lead Generation, Consulting and Business Development for, IT Software services industry
Experience in generating leads, handling inbound leads, strong follow-up skills, business understanding, ability to answer client queries e.g. technical, business etc.
Excellent interpersonal, verbal and written communication skills are required.
Must be familiar with LinkedIn, Google search and other sales tool
Well versed in delivering product/solution demos and sales presentations
COMPANY DESCRIPTION
KGISL Institute of Technology is a higher education institution located in Coimbatore, Tamil Nadu, India. As part of the KGISL Campus, the institute is committed to delivering quality education in the field of technology. With a focus on both theoretical and practical learning, KGISL Institute of Technology aims to produce skilled professionals who can meet the demands of the industry.
Role Description
This is a full-time on-site role for an Assistant Professor in the Computer Science and Engineering (CSE) department. Located in Coimbatore, the Assistant Professor will be responsible for teaching undergraduate and graduate courses, guiding student projects, and conducting research. Day-to-day tasks will include preparing lecture materials, evaluating student performance, mentoring students, and participating in faculty meetings. The role also involves contributing to curriculum development and engaging in departmental activities.
Qualifications
Strong knowledge in Computer Science and Engineering subjects
Experience in teaching at the undergraduate and graduate levels
Research skills and the ability to guide student projects
Excellent written and verbal communication skills
Proficiency in curriculum development and academic assessment
Master's degree in Computer Science, Engineering, or a related field
Experience in the use of digital tools and teaching technologies is an advantage
Commitment to continuous improvement and professional development
Looking For SAP BASIS Sr. Consultant.
Job Role – SAP BASIS Sr. Consultant
Experience – Min 6 to 9 year
Work location – Mumbai
Notice Period – Immediate to 30 days
Skills -
- Min 6 to 9 year experience in SAP BASIS and must have worked on implementation projects and support project environment
-Effective written & verbal communication skills & strong interpersonal skills.
- Minimum 1 end to end SAP Basis implementation/Migration/Upgrade full life cycle.
- Monitor and maintain SAP systems environments (Sandbox, Development, QA, Production and DR etc.,).
- Install, configure, maintain, and support multiple SAP landscapes and 3rd party tools.
Unlock endless job opportunities today - Sign up at www.skilltasy.com/signup.
#skilltasy #sapbasisconsultant #mumbaijobs #sapbasisimplementation
NodeJS (Node.js)
React.js
Angular (2+)
AngularJS (1.x)
MongoDB- Angular.JS experience
- MongoDB query and aggregation experience (not a database administrator)
- GraphQL experience
- Node.JS and Typescript experience
- CSS and SCSS experience
- CI/CD experience with GitHub actions
- Software development experience, one of Python (preferred) or Node.JS/Typescript)
- Experience with Messaging architectures - RabbitMQ (preference) or Kafka
- Experience with docker-containers
- Experience with Apache NiFi (valued but not necessary)
- Experience with designing or implementing horizontally scalable solutions
- Experience working with RESTful APIs
- CI/CD experience with GitHub actions
- Experience with Azure cloud
Vue.js
JavascriptAngular (2+)React.jsAngularJS (1.x)Job Description:
We are looking for an expert JavaScript developer who is highly skilled with Vue.js. Your primary focus will be developing user-facing web applications and components.
Good experience in VueJS. Background of React/Angular.Strong knowledge of OOJS and ES6
Ability to write reusable, effective, and scalable JavaScript code. Building modular and reusable components and libraries. Translating client’s technical specifications into code.
You’ll implement them with the Vue.js framework, following generally accepted practices and workflows. You will ensure that you produce robust, secure, modular, and maintainable code. You will coordinate with other team members, including back-end developers and UX/UI designers. Your commitment to team collaboration, perfect communication, and a quality product is crucial.
Work Experience: 3 to 4 years
Responsibilities:
Developing user-facing applications using Vue.js
Building modular and reusable components and libraries
Optimizing your application for performance.
Implementing automated testing integrated into development and maintenance workflows
Staying up-to-date with all recent developments in the JavaScript and Vue.js space
Keeping an eye on security updates and issues found with Vue.js and all project dependencies
Proposing any upgrades and updates necessary for keeping up with modern security and development best practices.
Skills:
Highly proficient with the JavaScript language and its modern ES6+ syntax and features.
Highly proficient with Vue.js framework and its core principles such as components, reactivity, and the virtual DOM.
Familiarity with the Vue.js ecosystem, including Skills.
Familiarity with the Vue.js ecosystem, including Vue CLI, Vuex, Vue Router, and Nuxt.js
Good understanding of HTML5 and CSS3, including ( Sass or Less depending on your technology stack )
Knowledge of functional programming and object-oriented programming paradigms
Familiarity with automated JavaScript testing, specifically testing frameworks such as Jest or Mocha
Proficiency with modern development tools, like Babel, Webpack, and Git
Good understanding of HTML5 and CSS3, including ( Sass or Less depending on your technology stack )
Understanding of server-side rendering and its benefits and use cases.
Knowledge of functional programming and object-oriented programming paradigms.
Ability to write efficient, secure, well-documented, and clean JavaScript code.
Familiarity with automated JavaScript testing, specifically testing frameworks such as Jest or Mocha.
Experience with both consuming and designing RESTful APIs.
Java
Spring BootWork Location:Mumbai,Gurgoan,Indore,Bangalore,Hyderabad
- J2EE
- Web services
- JSON
- JSP Servlet
- Exception handling
- Multithreading
- Rest API
- Microservices
Machine Learning (ML)
Data Science
PythonWork Location : Chennai
Experience Level : 5+yrs
Package : Upto 18 LPA
Notice Period : Immediate Joiners
It's a full-time opportunity with our client.
Mandatory Skills:Machine Learning,Python,Tableau & SQL
Job Requirements:
--2+ years of industry experience in predictive modeling, data science, and Analysis.
--Experience with ML models including but not limited to Regression, Random Forests, XGBoost.
--Experience in an ML engineer or data scientist role building and deploying ML models or hands on experience developing deep learning models.
--Experience writing code in Python and SQL with documentation for reproducibility.
--Strong Proficiency in Tableau.
--Experience handling big datasets, diving into data to discover hidden patterns, using data visualization tools, writing SQL.
--Experience writing and speaking about technical concepts to business, technical, and lay audiences and giving data-driven presentations.
--AWS Sagemaker experience is a plus not required.
PHP
CodeIgniter
HTML/CSSJavascript1. Opportunity to join a very ambitious project starting in the Smart Automation field.
2. Initial team of two senior entrepreneurs already working in this area with strong skills in strategy, consulting, and business development.
3. Startup positioning, business plan, tactical and strategic activities plans minimizing funding needs already well defined.
Must have:
1. Demonstrated experience through all phases of the technology life cycle, including project planning, requirements definition, architecture design, build/configuration, testing and operational transition, operating model, governance.
2. Masters' degree in Computer Science or related field.
3. Advanced technological skillset and a demonstrated history with technology.
4. Experience with PHP Codeigniter 3 and 4, HTML5, CSS3, Javascript (ES6 2020), JQuery, PHP, MySQL, Nginx / Apache, AWS and Optional: React.js, Node.js
5. Exceptional team management skills with excellent verbal and written communication.
6. Ability to delegate efficiently & decision making
7. Extensive industry knowledge with an eye towards the future & Passionate for achieving goals.
Specific duties include:
1. Creating technology standards and practices and ensuring adherence
2. Leading the strategy for technology platforms, partnerships and external relationships
3. Closely working with senior CTO and Building and managing the technology team
4. Overseeing research and development as well as special projects
5. Making recommendations to senior management through presentations and advocacy
6. Managing data systems implementation and monitoring their effectiveness in meeting business goals
7. Supervising software testing, and information systems security and maintenance
8. Managing staff in functional areas such as LAN/WAN architecture, systems operations, and hardware and software support
9 Anticipating and reacting to major technology changes
10 Developing technology contingency plans to keep projects on track
11 Supervising Web application and software development
Apart from all the formalities mentioned above, dedication & Passion is something that cannot be measured by any parameter, would love someone with the same passion as us and join with our journey.
Salary/Offer:
Only equity (based on candidate experiences) will be offered as of now. Salary will be there once the company is stable.
Java- B.E/ B.Tech / MCA in computer science or a related field
- 6+ Years of Java/J2EE work experience.
- Minimum 6 months in Team Lead position.
- Object-Oriented design, patterns, algorithms, data structures
- Well knowledge about Spring Hibernate framework.
- Exposure to React JS / Angular JS.
- Experience with SQL/No-SQL database technologies – MySQL, Mongo dB, Cassandra, Redis, PostgreSQL, etc.
- Good working experience in OpenStack/AWS & cloud application development and deployment
- Experience in Web services (REST or SOAP)
- End to end web development experience is highly preferred
- Good understanding of unit testing methodologies.
- Good analytical and communication skills
- Startup work culture mindset.
Ruby
Ruby on Rails (ROR)JavaKey responsibilities for this role include:
• Lead one of the product verticals in the development of technology strategy, planning, hiring and execution of the next iteration of the WeInvest platform.
• Institutionalize a strong software engineering culture and facilitate a rapid, iterative, layered development approach.
• Be hands on with the coding, evaluate design and architecture choices, do in-depth code reviews, and implement standards and practices for software development.
• Inspire the engineering team to build quality, scalable code by pairing with team members periodically.
• Participate in the definition and management of high-quality product roadmaps based on business, product & tech strategy.
• Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals.
The ideal candidate will have:
• Masters /BE/ B.Tech from a reputed institute
• About 6-10 years professional experience in software development.
• Excellent logical and analytical reasoning capabilities combined with strong knowledge of core
computer science concepts like algorithms, data structures, software design patterns, OOP etc.
• Should have experience in all the phases of SDLC
• Must have experience in leading a team. (At least 2-3 people)
• Be an expert in ruby on rails with experience OR from Fintech, Wealth Management OR Investment
• Management Domain with experience in any of the programming languages (Java/Python/Ruby).
• Breadth of experience in multiple technologies, tools, frameworks and processes is a big plus.
• Excellent understanding of core computer science concepts like algorithms, data structure,
Software design patterns, OOP etc. Be able to lead the team in design & architecture discussions,
introduce new tools, concepts & process to the team and guide other members of the team.
• Experience working in an agile team with software engineering practices like automated testing,
test- driven-development, continuous integration etc is a big plus.
• Excellent oral and written communication.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon