Customer Success Associate
at A leading Bangalore based Data Science product company
Hello,
Greetings for the day !!!
Tridat Technologies is hiring "Customer Success Associate" for one of the Bangalore based Data Science Product Company !!!
Position: Customer Success Associate
Why Work with Us:
· Get an opportunity to contribute to an exciting, forward-thinking and fast-moving Start-Up.
· Shape-Up your career by working with young and supportive teams and peers!
· Innovation and Creativity is all that matters!
· Experience and understand the various aspects of the video marketing industry.
· Friendly Policies, good competitive salaries, team outings and what not!
Job Description:
- We’re looking for extremely proactive people with a learning and adaptive attitude, who possess a distinctive ability to initiate and hold conversations with our customers/clients.
- This role is a part of our Customer Success Team which is focused on providing the best product experience to the organisation customers.
- You will be responsible for supporting users via email, chat & phone to help them resolve any issues they encounter with our platform.
Job Responsibilities:
· Having a proactive customer support approach
· Testing product features as assigned
· Build & strengthen customer relationships
· Manage incoming chats, emails and handle appropriate follow-up calls and emails
· Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction
· Demonstrate the value of the platform to our customers every day by providing amazing customer support
· Maintain existing customer success metrics and data as directed
Job Requirements:
· Excellence at Googling stuff and spoken English
· Ability to meet deadlines and decent depth of thought process
· Capable of operating without much supervision while still producing results
· Not being camera shy and great presentation skills
· Motivation to pursue customer success as a career
· Understanding the basics of customer support such as treating customers with respect, empathy, and understanding
· Technical understanding and ability to troubleshoot and resolve technical problems
Experience: 2+ years
Shubham Vishwakarma
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2. Create design concept and detail engineering
3. Design considering manufacturability, cost, performance and durability.
4. Conduct design review to improve product performance and resolve technical issues.
5. Knowledge in GD&T,
6. Good knowledge in Tooling, fixture and jigs would be a plus.
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8. Hands on experience in various manufacturing processes would be a plus.
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reelance Digital Marketing Trainer (Offline – Weekly)
Location:
Perumbavoor, Kerala (Onsite Classroom Training)
Job Type:
Freelance / Part-time
Schedule:
Every Thursday (Once a week)
Total Duration: 60 hours (spread over multiple Thursdays)
Job Description:
We are hiring a Freelance Digital Marketing Trainer to conduct offline classes once a week (every Thursday) at our training center in Perumbavoor, Kerala. The trainer will be responsible for delivering hands-on and practical training in core digital marketing concepts over a total of 60 hours.
Key Responsibilities:
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- Complete the syllabus within the 60-hour total duration.
- Teach key digital marketing modules including SEO, SEM, SMM, content marketing, email marketing, analytics, etc.
- Provide hands-on sessions using real tools like Google Ads, Facebook Ads Manager, Google Analytics, etc.
- Assign tasks, monitor student progress, and provide feedback.
- Prepare students for real-world applications and optional industry certifications.
Topics to be Covered:
- Introduction to Digital Marketing
- Website Basics & WordPress
- SEO (Search Engine Optimization)
- Google Ads (Search, Display, Video)
- Social Media Marketing (Facebook, Instagram, LinkedIn)
- Email Marketing
- Content Marketing
- Google Analytics & Reporting
- Affiliate & Influencer Marketing
- Online Reputation Management (ORM)
Requirements:
- Minimum 2–3 years of professional digital marketing experience.
- Previous training or teaching experience (preferred).
- Proficient in using digital marketing tools and platforms.
- Good communication skills in English or Malayalam (or both).
- Passionate about teaching and mentoring.
Compensation:
- Salary: Negotiable based on experience and skillset.
- Paid per session or as a package for the full 60-hour program.
About Us:
Stuvio is a dynamic creative hub dedicated to crafting impactful digital experiences. With a team-driven approach and a commitment to innovation, we spark conversations, drive positive change, and forge genuine connections, delivering tangible results. Our collaborative journey unites diverse perspectives, guiding brands toward meaningful and lasting impacts that transcend the conventional.
The Role:
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Qualifications required for the Role:
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- In-depth knowledge of HTML, CSS, JavaScript, and modern frontend frameworks (e.g., React, Vue.js, Angular).
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- Strong leadership, communication, and collaboration skills.
- Passion for mentoring and coaching others, fostering a positive and growth-oriented team environment.
Why Join Stuvio:
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- Foster a culture of excellence: Share your knowledge and expertise, inspiring and guiding others to achieve their full potential.
- Stay at the forefront of technology: Explore and implement cutting-edge technologies to enhance our web applications and user experience.
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Location: Mumbai, India
Company: Wissen Technology
About Us:
Wissen Technology is a leading technology and consulting firm known for its strong commitment to excellence, innovation, and customer satisfaction. We are passionate about harnessing data to drive smart business decisions and deliver impactful insights. Join us in shaping the future of data management.
Role Overview:
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- Documentation & Communication: Document data management procedures, contribute to data governance practices, and effectively communicate findings with team members and stakeholders.
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Qualifications:
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● Experience working with JavaScript and Typescript, React, Redux, RxJS, Yarn
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8. Good knowledge of Front end dev - CSS/ JS/ React
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