Customer Success Associate
at A leading Bangalore based Data Science product company
Hello,
Greetings for the day !!!
Tridat Technologies is hiring "Customer Success Associate" for one of the Bangalore based Data Science Product Company !!!
Position: Customer Success Associate
Why Work with Us:
· Get an opportunity to contribute to an exciting, forward-thinking and fast-moving Start-Up.
· Shape-Up your career by working with young and supportive teams and peers!
· Innovation and Creativity is all that matters!
· Experience and understand the various aspects of the video marketing industry.
· Friendly Policies, good competitive salaries, team outings and what not!
Job Description:
- We’re looking for extremely proactive people with a learning and adaptive attitude, who possess a distinctive ability to initiate and hold conversations with our customers/clients.
- This role is a part of our Customer Success Team which is focused on providing the best product experience to the organisation customers.
- You will be responsible for supporting users via email, chat & phone to help them resolve any issues they encounter with our platform.
Job Responsibilities:
· Having a proactive customer support approach
· Testing product features as assigned
· Build & strengthen customer relationships
· Manage incoming chats, emails and handle appropriate follow-up calls and emails
· Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction
· Demonstrate the value of the platform to our customers every day by providing amazing customer support
· Maintain existing customer success metrics and data as directed
Job Requirements:
· Excellence at Googling stuff and spoken English
· Ability to meet deadlines and decent depth of thought process
· Capable of operating without much supervision while still producing results
· Not being camera shy and great presentation skills
· Motivation to pursue customer success as a career
· Understanding the basics of customer support such as treating customers with respect, empathy, and understanding
· Technical understanding and ability to troubleshoot and resolve technical problems
Experience: 2+ years
Shubham Vishwakarma
Full Stack Developer - Averlon
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Codemonk is a leading product design and engineering company specializing in AI/ML-driven solutions. We collaborate with Indian, global clients to build innovative, scalable, and cutting-edge technology products.
Role Overview
We are seeking highly motivated candidates who are passionate about sales and business development. As a Sales Intern, you will gain hands-on experience in identifying new business opportunities, engaging with potential clients, and supporting sales operations. This role is ideal for someone looking to build a career in sales while working in a dynamic, fast-paced environment.
Key Responsibilities (KRAs)
- Lead Generation & Prospecting – Research and identify potential clients in the Indian, US and GCC markets.
- Cold Outreach & Follow-ups – Assist in email campaigns, LinkedIn outreach, and follow-up with leads.
- Sales Pipeline Management – Maintain and update CRM records to track leads and opportunities.
- Market Research – Analyze market trends and competitor activities to refine sales strategies.
- Proposal & Presentation Support – Assist in preparing sales decks, proposals, and reports.
- Client Engagement – Coordinate meetings, calls, and discussions with prospective clients.
- Collaboration with Internal Teams – Work closely with marketing and delivery teams to align sales efforts.
Skills & Qualifications
- Pursuing BBA/MBA with a focus on Sales, Marketing, or Business Development.
- Available for a duration of 4-6 months.
- Strong communication and interpersonal skills.
- Basic understanding of sales strategies and CRM tools.
- Proficiency in MS Office (Excel, PowerPoint) and LinkedIn networking.
- Self-motivated with a proactive approach to learning and problem-solving
Benefits
- Hands-on experience in global sales strategies.
- Exposure to the AI/ML and product engineering industry.
- Opportunity to work with experienced professionals and mentors.
- Potential for a full-time opportunity based on performance.
-Promote and sell insurance products to potential clients.
-Assess client's needs and offer tailored coverage solutions.
-Build and maintain relationships with new and existing customers.
-Achieve sales targets and performance goals.
Who Should Apply?
-Effective Communication and sales ability
-Had good convincing skills and problem solving skills.
-Should have a good acumen for Sales.
-Good in interacting with peoples.
-Interpersonal skills to meet the targets and build customer relationships.
-Age: 20 to 30 years.
CommVault Consulting Services helps customers overcome the inherent challenges of independently designing, planning, and building-out new modern data & information management environments.
We have an outstanding career opportunity for a successful Implementation Specialist to be part of our Professional Services team. This team member will be part of our professional services organization and will report directly to the Area Services Manager. This new member will be responsible for delivering solution deployments to our customers throughout the US and Canada. The perfect candidate will bring a positive attitude, efficient time management, innovative ideas, hard work ethic, and deliver quality customer service to our clients.
Job Description
How You Will Make an Impact
- Interface directly with clients to review and discuss deployments, expanding the scale of these projects
- Complete the scope of work as defined by client and sales team
- Validate all CommVault-completed tasks to ensure proper final configuration of the Commvault solution with customer
- Ensure customer satisfaction during implementation
- Assist team members, as needed
What You Need to Be Ready
- 7+ years of data protection experience
- 2+ years of consulting experience
- Experience with disk/tape storage hardware (HDS, Dell/EMC, NetApp, Oracle, Quantum, etc.)
- Cloud storage experience (Azure, AWS, Oracle)
- Proficiency with backup and recovery of Microsoft SQL, Exchange, and SharePoint
- Technical skills in Oracle, SAP, or other database platforms
- Previous Experience with backup software
- CommVault certified
- Bachelor’s degree
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3. Strong sense of collaboration, ownership, urgency and drive.
Technical Skills Required
1. 2+ years of experience in professional front end web and mobile development.
2. Strong programming knowledge in JavaScript, OOJS and Angular 2.0+ is essential.
3. Understand the intericacies of DOM and have good knowledge of APIs' and their performance implications.
4. In-depth knowledge about HTML5 and CSS3 and can take necessary decisions while building responsive UI.
5. Experience using version control (Git).
6. Sharp analytical abilities with excellent problem solving skills.
Good to have
1. Development experience in ReactJS / React Native.
2. Experience in SEO and website optimisation would be great.
Javascript
React.jsAngularJS (1.x)Angular (2+)HTML/CSSWe have an existing product that's being used by thousands of customers worldwide and are looking to upgrade our design and launch new features that will serve customers worldwide.
Why join PriceLabs?
PriceLabs was founded in 2014 and has been consistently growing over the past couple of years.
We have established ourselves as a leader in revenue management for Short-term rentals.
We serve thousands of customers worldwide, and our customers love the product! (NPS in the 70s, Customer reviews here)
We are a global team of passionate individuals that accepts open communication, empowerment, and a shared focus on customer success.
We are a freemium product, and the UX plays an important part in convincing the customer.
Responsibilities:
You will work with JavaScript, HTML and CSS. We are a RoR platform so understanding how ruby interacts with HTML would be ideal but not preferred.
Build and maintain existing web/mobile experiences.
Collaborate with design to deliver projects on time.
Write quality code so others in the team can understand and test it throughly on modern browsers and mobile.
Take initiative to modernize our platform to use the latest techniques
Continuous improvement to our web stack, set standards, automate mundane tasks
Requirements:
At least 3 years experience in front-end web development.
You should be comfortable working with git, visual studio code(or any IDE that you prefer), and test it to the last pixel.
Ability to architect and develop your own API on the front end.
Experience with monitoring and error reporting tools in front-end applications.
Partner closely with the product designer and have experience with Sketch/Figma is helpful.
Experience building websites that integrate with APIs using frameworks like React, Vue, or Angular.
Android Development
KotlinAs part of your day to day job, you’ll
1. Own end-to-end features of the app: networking, persistence, business logic, and
UI
2. Use Kotlin (primary) and Java
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4. Follow Model-View-Intent architecture to build UI of the app
5. Use Android Architecture Components
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Qualifications
1. Motivation to design and build reliable, elegant apps
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5. Familiarity with material design
JavaResponsibilities
- Manage incoming calls, chat and emails from customers in a timely manner
- Identify & assess customers’ needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to Customer Support Head when necessary
- Build sustainable relationships and trust with customers through an open communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Apply only if you have
- Proven experience in a customer support role
- Track record of over-achieving performance
- Strong listening, written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Must be fluent in English & Hindi
- Ability to work in shifts
Bonus
- If you have worked in a fin-tech company
- If you have worked in a B2C tech startup
Go Programming (Golang)
Vue.jsHTML/CSSR E A D T H E J D C A R E F U L L Y B E F O R E A P P L Y I N G ! ! ! !
🤘 Who are we?
👌 The takeaway for you?
About the Learning curve in the Job role, the opportunities are plenty as Xongl is working on an inclusive deep tech in the field of distributed computing or storage on the cloud. Cloud will dominate to be the hotbed in India, with the double growth rate than globally in the cloud adoption, till 2030. As a full-stack developer, opportunities and growth in this field are extensive with one of the highest pay scales in IT. According to Nasscom, Cloud spending in India is estimated to grow at 30% p.a. to reach USD 7.1 – 7.2 Bn. in 2022.
ESOP will be provided.
👇 let's go through details.
In this scenario, this role demands to go through a critical six months duration of platform-specific training and learning sensitive server handling protocols on a close collaboration with the team. The candidate can develop the ability to institute a specific user-centric mindset and security concerned practices through this training period.
The candidate for this position will go through mandatory 6 months of training period with a base monthly salary ranged between ₹12K- ₹15K / Month
🤝 What are we expecting from you?
- Handling live server deployments.
- Managing cloud architecture.
- Developing front end architecture.
- Ensuring cross-platform optimization for mobile phones.
- Ensuring responsiveness of applications.
- Seeing through a project from conception to finished product.
- Designing and developing APIs.
Candiadate will have the option to join us at our Chennai office once situations become normal.
Sumit Kumar
Human Resources
Wishfin
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon