
Customer Success Associate
at A leading Bangalore based Data Science product company
Hello,
Greetings for the day !!!
Tridat Technologies is hiring "Customer Success Associate" for one of the Bangalore based Data Science Product Company !!!
Position: Customer Success Associate
Why Work with Us:
· Get an opportunity to contribute to an exciting, forward-thinking and fast-moving Start-Up.
· Shape-Up your career by working with young and supportive teams and peers!
· Innovation and Creativity is all that matters!
· Experience and understand the various aspects of the video marketing industry.
· Friendly Policies, good competitive salaries, team outings and what not!
Job Description:
- We’re looking for extremely proactive people with a learning and adaptive attitude, who possess a distinctive ability to initiate and hold conversations with our customers/clients.
- This role is a part of our Customer Success Team which is focused on providing the best product experience to the organisation customers.
- You will be responsible for supporting users via email, chat & phone to help them resolve any issues they encounter with our platform.
Job Responsibilities:
· Having a proactive customer support approach
· Testing product features as assigned
· Build & strengthen customer relationships
· Manage incoming chats, emails and handle appropriate follow-up calls and emails
· Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction
· Demonstrate the value of the platform to our customers every day by providing amazing customer support
· Maintain existing customer success metrics and data as directed
Job Requirements:
· Excellence at Googling stuff and spoken English
· Ability to meet deadlines and decent depth of thought process
· Capable of operating without much supervision while still producing results
· Not being camera shy and great presentation skills
· Motivation to pursue customer success as a career
· Understanding the basics of customer support such as treating customers with respect, empathy, and understanding
· Technical understanding and ability to troubleshoot and resolve technical problems
Experience: 2+ years

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● Curate compelling content and promotional materials to drive course promotion and brand awareness.
● Manage push notifications, email campaigns, and other marketing initiatives to engage and retain customers.
● Develop and implement effective retention strategies to reduce churn and increase customer loyalty.
● Develop out-of-the-box ideas to generate revenue and enhance brand awareness.
● Analyze campaign performance data and make data-driven decisions to optimize marketing efforts.
● Collaborate with designers to create visually appealing creatives for marketing materials.
● Work closely with cross-functional teams, such as product, support, and tech, to optimize the customer experience and increase retention.
● Generate revenue through strategic marketing initiatives and activities.
● Manage affiliate programs to drive sales and revenue.
● Stay informed about industry trends, competitor actions, and market developments
Job Title: Accountant Executive
Job Overview:
We are looking for an experienced and detail-oriented Indian Accountant to join our team. The ideal candidate will be responsible for managing and overseeing accounting functions, ensuring compliance with Indian accounting standards (IND AS), taxation laws, and regulatory requirements. This role involves preparing financial statements, managing accounts payable/receivable, tax filings, and providing financial analysis for business decision-making.
Key Responsibilities:
- Financial Reporting:
- Prepare accurate financial statements (Balance Sheet, Profit & Loss, Cash Flow) in compliance with Indian Accounting Standards (IND AS).
- Perform monthly, quarterly, and annual closing of financial books.
- Consolidate financial reports from different departments and business units.
- Tax Compliance:
- Ensure timely filing of GST returns, TDS, Income Tax, and other tax-related filings.
- Prepare and manage GST reconciliation, filing of GST returns (GSTR-1, GSTR-3B, GSTR-9) and TDS returns.
- Ensure compliance with Indian tax regulations, including direct and indirect taxes.
- Accounts Management:
- Manage and reconcile accounts payable and accounts receivable.
- Oversee bank reconciliations, vendor payments, and customer receipts.
- Ensure accuracy in financial transactions and maintain supporting documentation.
- Internal Controls:
- Maintain effective internal controls and ensure adherence to accounting policies and procedures.
- Support internal and external audits and ensure timely resolution of audit queries.
- Identify areas for improvement in accounting processes and implement enhancements.
- Budgeting & Forecasting:
- Assist in budgeting, forecasting, and financial planning processes.
- Provide financial analysis to support decision-making, identify trends, and optimize resources.
- Regulatory Compliance:
- Stay updated on changes in Indian tax laws, financial reporting standards, and regulatory requirements.
- Ensure the organization complies with the regulatory frameworks of the Institute of Chartered Accountants of India (ICAI) and other relevant bodies.
- Financial Analysis & Advisory:
- Provide management with financial analysis, insights, and recommendations to optimize profitability.
- Prepare financial reports to support business strategies and operational decisions.
Requirements:
- Education:
- Bachelor’s degree in Accounting, Finance, or related field. CA (Chartered Accountant) or CMA (Cost Management Accountant) is preferred.
- Experience:
- Minimum 1-3 years of experience in accounting, with a strong focus on Indian accounting and taxation laws.
- Experience working with ERP software (e.g., SAP, Tally, QuickBooks).
- Skills:
- Strong knowledge of Indian Accounting Standards (IND AS), GST, TDS, and Income Tax laws.
- Proficient in MS Excel and other accounting software.
- Detail-oriented with excellent analytical and problem-solving skills.
- Strong organizational and time-management skills to handle multiple tasks.
- ommunication skills to interact with internal and external stakeholders.
If you're an experienced accountant with expertise in Indian financial regulations and accounting practices, this is a great opportunity to join a growing company. Apply today and take your career to the next level!
Location: Mumbai
Qualification: MBA/Postgraduate from premium institute
Experience: 2-8+ years of relevant experience.
Job Description:
• Plan and Manage the team for all digital marketing, including SEO/SEM, marketing database,
social media, and display advertising campaigns
• Designing; build and executing campaigns on Facebook, Google, Twitter, and affiliate channels
as per plan
• Measure and report performance of all digital marketing campaigns, and assess against goals
(ROI and KPIs)
• Optimise install campaigns to improve cost per install, installation rates, post install
performance.
• Manage all the programmatic campaigns – from ideation to media planning and optimization.
• Measure App engagement metrics like MAU, DAU, Converting users on a regular basis.
• Drive app acquisition and engagement efficiencies through campaigns using targeting
techniques, innovation, and creative excellence.
• Identify trends and insights, and optimize spend and performance based on the insights
• Plan, execute and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize the user experience
• Utilize the strong analytical ability to evaluate end-to-end customer experience across multiple
channels and customer touchpoints
• Instrument conversion points and optimizes user funnels
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where
appropriate
• Managing budgets and financial for digital marketing initiatives for the organisation.
Skills Required:
• Experience in Adwords, social media marketing (Facebook, Twitter), content marketing, affiliate
channels and google SEM.
• Hands-on experience in designing and launching digital media campaigns in at least one of the
digital platforms such as Facebook, Google, RevX, Criteo, etc. for the ecommerce industry
• Hands on experience of using analytics tools like Clevertap, Appsfyler and Adobe Analytics
• Strong orientation towards data gathering, problem solving, experimenting, and iterating with
the results, to arrive at the right solution.
• Customer centric and problem-solving mindset.
• Experience in optimizing landing pages and user funnels
• Experience with A/B and multivariate experiments
• Experience in setting up and optimizing Google Adwords campaigns
About Company
Our client is in the business of delivering cutting-edge software solutions, hardware systems, and IT services. It lends the right technological edge to governments and businesses. This enables them to achieve their organizational objectives efficiently and effectively to scale their businesses to newer heights.
Minimum Requirements/Qualifications:
• Bachelor’s/Master’s degree in computer science, Computer Engineering or a related field is preferred.
• Must have at least 5 to 7 years of experience in PostgreSQL.
• Sound knowledge of Object-Oriented Programming (OOP) Patterns and Concepts.
• Knowledge & hands-on experience with PostgreSQL, Java, and Spring Framework is a must.
• Additional knowledge of JDBC, Apache TomCat Server & relevant open-source technologies is required.
• Must have experience with Bootstrap CSS, jQuery, etc.
• Basic Understanding of the concepts of MVC (Model-View-Controller) Pattern, JDBC (Java Database
Connectivity), and RESTful web services.
• Experience in handling external and embedded databases.
Roles & Responsibilities
• Maintaining the Database, creating efficient queries, and understanding and improving the current database structure.
• Develop new modules, patches & Updates/upgrades for an existing application (developed in house by the client)
• Analyze user requirements to define business objectives.
• Maintain Java-based applications that can be high-volume and low-latency.
• Identify and resolve any technical issues arising.
• Write well-designed, testable code.
• Conducting software analysis, programming, testing, and debugging.
• Support continuous improvement, investigating alternatives and technologies, and presenting for architectural review.
Introducing BECO – a revolutionary home care brand that is dedicated to sustainability and eco-friendliness. We bring you plant-based, bamboo-based products that are highly effective and 100% chemical free. We understand how important it is to take care of our environment and we are here to provide an environmentally conscious solution for all your homecare needs. Our products are carefully crafted to be gentle on the environment without compromising on quality. We’re proud to be part of an innovative direct-to-consumer (D2C) model that allows us to provide quality products directly from our brand, to you! We’re passionate about making the world a better place and we hope you join us in this journey.
Your responsibilities would be:
· Create a 100% digital ecosystem to help solve business goals
· Design solutions
· Evaluate platforms and Softwares
· Build database lakes
Third Party software integration:
· SFA integration- coordinate with the users for any issues
· Support report generation and other customizations
· Overlook the tasks assigned to the team along with other SAP users
· Should be able to understand the business process- Production, Inventory Management, Purchase & Sales Process
· Should be a problem solver for the users using any application within the management
· Automate the process for the users whenever required for smooth functioning
Skills Required:
· Someone who has largely been a part of automations, integrations, digital transformation
· SAP B1 experience is an added advantage
· Engineering Graduations preferred
· Minimum 5-6 years’ relevant experience (FMCG Industry preferred)
Location – Andheri East, Next to Marol Naka Metro Station

JOB OPENING FOR MNC COMPANY
Job Description for Ruby on Rails Developer:-
Experience: 1 - 4 Years
Job Description:-
- 1 - 4 years of experience with Ruby and web development with Rails
- Experience with Test-Driven Development
- MySQL/PostgreSQL or other relational databases
- Experience with job processing queue (resque, etc.)
- Excellent communication and analytical skills
- Strong requirements gathering, analysis and questions skills
- Ability to contextualize a problem, and understand who the stakeholders are and how it fits in the system before diving into a problem
- Agile, Continuous Delivery and software release methodologies
- Bachelor’s degree or equivalent industry experience
- OS X or *nix Command Line Proficiency
- Ability to manage own work
Nice to have skills:
- Familiarity with OOP principles
- Elixir / Phoenix and familiarity with FP principles
- Docker, Kubernetes or other virtualization infrastructure
- Ability to manage a project
- Other: JavaScript, Rspec, Git, Redis, REST APIs, GraphQL, Domain-Driven Design


Experience: 5+ Years
An Architect is a hands-on, talented, innovative, and practical individual with functional experience to design, implement and support the delivery of core products and product components.
- Capable of working under minimal direction and exercising considerable latitude, they will provide technical expertise in developing solutions to complex software engineering problems, which require frequent use of ingenuity and creativity.
- Experienced in designing application framework solutions, performing architectural analysis, and identifying issues and provide solutions for the business problems.
- Sound functional knowledge of application architecture service architecture, code modularity, data synchronisation, customisable workflow management, partner application integration and API developer frameworks.
- Responsibilities:
- Lead the design and development of new architecture and major functional upgrades for the most advanced capabilities
- Provide technical guidance and mentorship to engineers, designers, and developers.
- Engage cross-organizational teams such as Product Management, Integrations, Services, Support, and Operations, to ensure the success of overall software development, implementation, and deployment.
- Requirements:
Ideal candidate should have
- 7+ years of system implementation experience
- Experience with any of the following languages like Java / Nodejs / ROR / Python
- Expertise in micro service / Data modelling / AWS / Messaging
- Expertise in building scalable & reliable systems
- Good Experience in working with technologies like AWS, Redis,
- Experience in messaging systems like SQS/RabbitMQ
- Good knowledge of caching, Databases, distributed systems.
- Strong problem solving and analytical skills
- Good experience with Devops

We are looking for an automation specialist who will play a key role in Sattva's digitisation
initiatives. Our rapid growth in the last year has underscored the importance of
technology-driven solutions to manage business processes at scale.
Currently our tech landscape is a collection of best-of-breed SaaS solutions that need to be
integrated/extended based on business needs. This role involves identifying automation
opportunities and realising them through low/no-code platforms like AppSheet, Zapier, etc. It is a technical role that also involves interfacing with people across different Business Units within Sattva. It offers the opportunity to work with best-in-class SaaS solutions like Google Workspace, FreshTeams, ClickUp, and QuickBooks.
Responsibilities
● Analyse existing landscape of SaaS solutions to identify automation gaps in key
business process
● Integrate best-of-breed SaaS solutions using APIs and Low/No-Code tools
● Build apps to extend existing SaaS solutions like FreshTeams, QuickBooks, ClickUp, etc
using available APIs and SDKs
● Configure SaaS solutions to meet the needs of a specific Business Unit or of a defined
security policy
● Build Slack apps to integrate with SaaS solutions in the landscape
● Troubleshoot technical issues with the configured solutions in the landscape
Ideal Candidate Profile
● 1+ years of experience in integrating/extending SaaS solutions
● Solid expertise in developing automation scripts and applications using Javascript or
Python
● Strong problem-solving ability
● Excellent communication skills
● Proven ability to interface with multiple stakeholders across business vertical


