Customer Success Associate

Job Description for Database Consultant-I (PostgreSQL)

Job Title: Database Consultant-I (PostgreSQL)

Company: Mydbops

About Us:

Mydbops is a trusted leader with 8+ years of excellence in open-source database management. We deliver best-in-class services across MySQL, MariaDB, MongoDB, PostgreSQL, TiDB, Cassandra, and more. Our focus is on building scalable, secure, and high-performance database solutions for global clients. As a PCI DSS-certified and ISO-certified organisation, we are committed to operational excellence and data security.

Role Overview:

As a Database Consultant – I (PostgreSQL Team), you will take ownership of PostgreSQL database environments, offering expert-level support to our clients. This role involves proactive monitoring, performance tuning, troubleshooting, high availability setup, and guiding junior team members. You will play a key role in customer-facing technical delivery, solution design, and implementation.

Key Responsibilities:

• Manage PostgreSQL production environments for performance, stability, and scalability.
• Handle complex troubleshooting, performance analysis, and query optimisation.
• Implement backup strategies, recovery solutions, replication, and failover techniques.
• Set up and manage high availability architectures (Streaming Replication, Patroni, etc.).
• Work with DevOps/cloud teams for deployment and automation.
• Support upgrades, patching, and migration projects across environments.
• Use monitoring tools to proactively detect and resolve issues.
• Mentor junior engineers and guide troubleshooting efforts.
• Interact with clients to understand requirements and deliver solutions.

Requirements:

• 3–5 years of hands-on experience in PostgreSQL database administration.
• Strong Linux OS knowledge and scripting skills (Bash/Python).
• Proficiency in SQL tuning, performance diagnostics, and explain plans.
• Experience with tools like pgBackRest, Barman for backup and recovery.
• Familiarity with high availability, failover, replication, and clustering.
• Good understanding of AWS RDS, Aurora PostgreSQL, and GCP Cloud SQL.
• Experience with monitoring tools like pg_stat_statements, PMM, Nagios, or custom dashboards.
• Knowledge of automation/configuration tools like Ansible or Terraform is a plus.
• Strong communication and problem-solving skills.

Preferred Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent.
• PostgreSQL certification (EDB/Cloud certifications preferred).
• Past experience in a consulting, customer support, or managed services role.
• Exposure to multi-cloud environments and database-as-a-service platforms.
• Prior experience with database migrations or modernisation projects.

Why Join Us:

• Opportunity to work in a dynamic and growing industry.
• Learning and development opportunities to enhance your career.
• A collaborative work environment with a supportive team.

Job Details:

• Job Type: Full-time
• Work Days: 5 Days
• Work Mode: Work From Home
• Experience Required: 3–5 years

Job title: Technical PM & Solution Architect - Digital Acceleration

Responsibilities:
• Lead Upfront discovery and design for end to end technology architecture (E.g. though not limited to Web, Mobile, CRM, Inventory management, Customer management, Logistics),
• Defining, translating and delivering business vision for the digital journey the organization will be undertaking
• Actively lead the definition and evolution of the solution architecture
• oversee selection/ implementation of new components/applications,
• Identify and ensure all integration touch points of the applications,
• Enhance architecture / governance processes and drive agile innovation with an eye to scale.
• Create a Service oriented architecture
• Leading the technical design process coordinating the various stakeholders towards an agreed solution.
• Providing support to program manager through developing estimates, and dependencies to meet program outcomes.
• Lead technology consulting engagements, solution workshops and due diligence
• Determine the availability and viability of third-party components and services as needed
• Develop and demonstrate proof of concepts
• Maintain the overall portfolio plan with key deliverables and milestone dates. Plan and execute the roadmap for digital.
• Act as a conduit between execs and stakeholders to ensure the technology initiatives are appropriately prioritized and aligned with strategic objectives.
• Serve as a liaison between functional groups within the Technology Team to prioritize program initiatives and escalate critical operational tasks.
• Drive the successful delivery of Digital programs within the Digital portfolio
• Managing multiple Vendor/partner Projects

Requirements:
• Bachelor’s Degree in Systems, Engineering or similar combination of Business and Technology
• Minimum 7 years' experience in the B2C Companies with Design and architect experience
• 5 years of experience planning and deploying delivering enterprise functional and technical solutions to support the business
• Agile/Scrum Software Development methodologies. Knowledge of project management tools...
• Being an agent for change, who uses business architecture to agitate and initiate action and challenge others via business designs and solutions, which drive requirements to the business operational and organizational structures
• Strong Architecture experience including, infrastructure, applications, data and business domains, Retail domain knowledge would an added advantage
• Experience at producing multi-tier, high-availability infrastructure architectures in an enterprise & cloud environment adhering to DR, Business Continuity and availability best practice.
• Experience in the following areas: customer engagement platforms, cloud architectures, PaaS services, API integration, modern application architectures, BI architecture
• Ability to quickly understand business requirements and propose reference architectures and technology solutions. Capable to present options and weigh implementation complexities and risks to recommend the right technical decision
• Experience in web-based and mobile based systems architecture, service-based architecture, enterprise application architecture, as well as experience managing expectations when balancing alternatives against business and financial constraints  

• Financial Reporting
• Preparation of monthly standalone and consolidated financial statements.
• Coordination with group entities for timely submission of monthly compliance requirements.
• Preparation of monthly expense variance analysis and reporting to management.
• Compliance & Audit
• Addressing monthly requirements of Adani Group and other stakeholders.
• Coordinating with statutory auditors / Internal Auditors for quarterly closures and ensuring timely completion.
• Performing quarterly 26AS reconciliation with books of accounts.
• Fixed Assets & Banking
• Managing and reviewing the consolidated fixed assets register, including monthly computation and reconciliation.
• Handling monthly banking requirements related to company financiers and ensuring smooth liaison with banks.
• General Responsibilities
• Supporting management in ad-hoc requirements related to finance, accounting, and compliance.
• Assisting in process improvements, system enhancements, and strengthening internal controls.

We are seeking a talented Slot Game Artist with a strong background in 2D animation and visual effects. The ideal candidate is an expert in creating fluid, eye-catching animations using Spine2D and crafting spectacular visual effects and motion graphics in Adobe After Effects. You will be a key player in the art team, responsible for creating the dazzling animations and effects that define the player experience, from symbol wins to exciting bonus features.

Key Responsibilities

●     Design and create high-quality 2D animations for characters, symbols, and UI elements using Spine2D.

●     Develop and integrate stunning visual effects (VFX) within Spine animations and the game engine to enhance gameplay moments (e.g., big wins, transitions, feature triggers).

●     Produce compelling motion graphics, logo animations, and promotional video content using Adobe After Effects.

●     Utilize the Trapcode Suite (e.g., Particular, Form, Shine) within After Effects to create complex particle effects, lighting, and other dynamic visuals.

●     Create, prepare, and optimize game-ready art assets using Adobe Photoshop, ensuring they are well-organized for the animation pipeline.

●     Collaborate closely with game designers, developers, and other artists to ensure a cohesive and visually impressive final product that aligns with the game's vision.

●     Participate in the entire creative process, from brainstorming and storyboarding concepts to final implementation and polish.

●     Maintain high standards of quality and ensure artistic consistency across all game assets.

Required Skills and Qualifications

●     Portfolio is a must: A strong and impressive portfolio showcasing your expertise in Spine animation, motion graphics, and VFX is required for consideration. Please provide a link to your reel/portfolio in your application.

●     Expert Proficiency in Spine2D: Proven experience creating complex skeletal animations, including mesh deformation, IK constraints, and integrating special effects.

●     Advanced Skills in Adobe After Effects: Deep knowledge of motion graphics, compositing, keyframe animation, and expressions.

●     Experience with Trapcode Suite: Demonstrable experience using plugins like Trapcode Particular to create high-quality particle and 3D effects.

●     Strong Command of Adobe Photoshop: Ability to create and prepare clean, optimized assets for animation.

●     Experience: 2+ years of professional experience as a Game Artist, Animator, or Motion Graphics Designer, preferably within the iGaming or mobile gaming industry.

●     Artistic Foundation: A solid understanding of the principles of animation, timing, weight, and visual storytelling.

●     Team Player: Excellent communication and collaboration skills with the ability to take and provide constructive feedback.

Bonus Points (Preferred Qualifications)

●     Experience working specifically on slot games.

●     Familiarity with game engines like Unity.

●     Strong digital illustration or concept art skills.

●     Knowledge of UI/UX animation principles.

●     A passion for video games and a keen eye for what makes them visually appealing.

• Hands-on expertise in managing technical teams and work closely with business stakeholders
• Should be familiar with card testing and POS ecosystem.
• Experience with designing APIs and building platform integrations in Commerce, POS, FinTech and Payments
• Payment’s domain experience.
• Extensive experience on Base24 & SWITCH part for payment format.
• Exposure on ISO8583 Messaging system.
• API understanding and creation.
• Working knowledge on cryptographic algorithms (RSA, EC, AES, SHA variants), TLS/SSL protocols. C Symetric and A symetrics, K.M.S.
• Digital Payments technical knowledge - QR/ POS/ UPI/ BQR
• Understanding of CI/CD pipelines, Kubernetes, containerization, Docker
• Must have strong technical skills in Android APK and iOS development Concept and Web services.
• Supportability, monitoring, ops in general.
• Accurate cost models to deploy and operate
• Extensive experience in TLOG’s, data integration with downstream applications, and impact of POS changes on different financial, legal, compliance, loss prevention, etc. applications.
• Extensive experience with payment systems 7861 (EMV, payment middleware, encryption, tokenization, settlement, offline scenarios,).
• Extensive experience with different types of payment methods including credit, debit, gift cards (Both closed loop and open loop), PLCC, PayPal, AliPay, checks, etc. as well as different payment form factors like Tap N Go, contactless, swipe, EMV, Mobile, etc.
• Extensive experience with payment devices (pin pads, printers, registers, scanners).
• Experience in Node.js / Java / Python, building REST APIs, with experience/exposure to front end stack like JavaScript & React / Angular. 
• Experience with Storage systems - RDBMS, NoSQL (Cassandra/MongoDB), Redis/Memcache/Aerospike.
• Experience in messaging tools like Kafka/AWS Kinesis etc...
• Design expertise for performance, scalability, fault tolerance and high availability

• Experience with POS systems and Payments domain.
• Demonstrated experience for systems architecture, design, and integration for POS systems
• Java and/or Node.js. Experience building micro services (REST APIs) using Node.js
• Experience with one or more RDBMS databases like MySql, PostGreSQL
• Experience with one or more NoSQL databses like MongoDB, Cassandra, DynamoDB, Aerospike, Elastic Search, Redis, neo4j etc.,
• Caching technologies like: Redis, Elasticache,
• Cloud Providers like: AWS/ Google Cloud / Azure
• CI / CD : Jenkins, Docker, Kubernete
  

Channel Partner Executive / Manager JD

Key Responsibilities

• To develop Channel as a separate entity with defined Sales Target
• Identify and Onboard new channel partners
• Collaborate with sales team
• Manage the performance of existing partners and develop strategies to improve revenue
• Develop and maintain relationships with partners
• Identify and resolve conflicts
• Developing new sales channels
• This assignment begins with Channel development in India and USA

Qualification

• MBA Marketing / IB
• Experience of SAAS product company preferred
• Channel development and management experience
• Proficiency in Customer Relationship Management (CRM)
• Strong problem solving and negotiation skills