
Roles & Responsibilities
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Be part of the customer success team and own a process in user onboarding journey
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Own the Revenue Operations end-to-end for our Customers; helping out Customers from post-sales to program onboarding.
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Ensure good customer experience and execute a feedback loop to improve the related processes
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Understand Crio’s product offerings and customer acquisition process
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Organize and manage work and report progress with CRM/Spreadsheets
Skills/Expectations
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Good communication skills in English and Hindi (optional)
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1+ years exp of customer handling roles preferred
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Motivation and drive to learn and grow in career
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Problem solving skills to handle work scenarios, take decisions and manage the work in a time effective manner

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Required Experience:
1) 3-10 years in Adv Analytics, Predictive Modelling, Data Science and Machine Learning.
2) R Programming, R Studio, R Server/ SQL proficiency is a must.
Key Responsibilities:
- Coding, Programming and Development: The key responsibility is to perform hands-on coding and build new R models and/or make changes in relevant technologies and frameworks, ensuring project deliverables meet stringent quality and performance standards to existing R Studio Models.
- Client Engagement & Requirements Gathering: Independently engage with client stakeholders to understand data landscapes and requirements, translating them into functional and technical specifications.
- Support and Maintenance: Manage and Support R Models in production environment.
- API & Database Management: Integrate APIs and manage databases (e.g., Hive, Greenplum, PostgreSQL, Oracle) to support seamless data flows.
Developed in formal collaboration with the University of Cambridge in May 2000, HeyMath! is an Ed-Tech company whose mission is to Raise the Game in Maths for school systems around the world. We do this using technology to deliver engaging teaching methodologies and personalised learning paths for students. HeyMath! has been successfully adopted by CBSE schools since 2004, with positive outcomes for the entire ecosystem.
Check us out at http://www.heymath.com/" target="_blank">www.heymath.com
We plan to work mainly from home in 2022 and the virtual office atmosphere is collegiate, informal and friendly, with small high-impact teams making a difference to customers.
Roles & Responsibilities:
Automation Testing and Devops Specialist:
Automation Testing:
Experience in automated software testing Significant knowledge of testing tools (JMeter, Selenium)
Demonstrated process based approach to IT Service Delivery e.g. ITIL Ensuring that automated test scripts are created, maintained and executed to meet software release deliverables and project testing requirements
Ensuring that load test scripts are created, maintained and executed to provide consistent baselines and measurement of the performance of applications to meet software release deliverables and project testing requirements
Ensuring application and infrastructure changes are thoroughly tested and test tools are used appropriately to ensure an effective and efficient test process
Provide recommendations on suitable test tools and their maintenance to support automated and load testing needs
Design test plans, write test cases, review functional requirement documentation, and present test strategies for team review
- Conduct integration, regression, ad-hoc, and edge-case testing as part of release cycles
- Analyze complicated software system and design a strategy to test this system
- Understand and represent customer needs in product feedback discussions
- Participate in release management and post deployment testing
- Work closely with developer team to ensure proper test coverage is done
- Documentation and Release cycle
Job Profile Requirement :
Experience of testing web applications, mobile applications.
- Knowledge of Responsive Testing
- Working knowledge of functional, GUI, Performance and Regression testing
- Strong knowledge of QA procedures, principles, and tools.
- Strong verbal and written (technical) communication skills to explain bugs and other issues identified and produce bug reports, documentation and feedback to both product owners and software developers.
- Ability to work in an environment of perfection and compliance to web standards and high design quality benchmarks.
- Strong organisational and time management skills - know what you need to do, and DO IT!


Experience in building web applications as a Backend Engineer or equivalent role
3+ years experience building RESTful/GraphQL applications
Strong experience with Node.
Strong experience working within an AWS environment
Experience with both OOP and functional programming principles
Experience working with SQL and NoSQL databases
Experience working with MVC and ORMs such as Django or Express
Experience designing microservices applications over serverless technologies
Understanding of ElasticSearch or similar technologies
Understanding of containerization and CI/CD
Highly motivated with excellent problem solving skills
Knowledge of agile development methodology
Job Responsibilities :
Work within an Agile team to design and develop REST/GraphQL APIs
Solving problems by crafting software solutions using maintainable, scalable, and modular code
Optimizing performance critical applications speed and scalability
Design and implementation of data storage solutions
Implementation of security and data-oriented practices within applications
Breakdown complex features into manageable deliverables
Be an advocate for consistent, quality, and decoupled code by writing unit tests,
performing code reviews and participate in the overall application lifecycle
Be a key stakeholder in technical direction of features and projects
Troubleshoot and debug applications
Participate in technical documentation for new or existing features
Mentor, motivate, collaborate, and challenge team member to grow individually and as a team


Must Haves:
- .Net Core/ MVC
- C#
- SQL
- Web API
- Bootstrap, CSS3, JavaScript
Requirements:
- 5 + Years – 6+ Years of Coding & Development Expertise in ASP.Net / .Net Core & C#.
- Should be able to interpret the FSD and translate into Coding Logic.
- Should have good exposure to using web-based technologies (ASP.NET, JavaScript, CSS3, Web API, Bootstrap).
- Hands on Experience on Relational database like SQL is a must knowledge on Database Linking is very important including understanding Processing Logic.
- Experience in developing enterprise grade software with MVC, MVVM or MVP would be a Plus.
2. Hands on technical experience on selenium with java.
3. Demonstrated ability to perform and manage test execution activities.
4. Possess strong analytical skills, organizational skills, attention to detail, and excellent verbal and written communication skills.
5. Ability to establish and maintain effective working relationships with the team and all stakeholders.
6. Strong knowledge of agile process and Kanban framework.
7. Strong Automation experience (Selenium with Java, Python) as well as BDD(Cucumber)
8. DevOps experience will be preferred(Docker, Kubernetes, Bitbucket, AWS/Azure Cloud)

- 5+ Years of leading an engagement.
- 5+ Years developing and implementing security operations and technology in large, complex enterprises in multiple industry verticals, across a wide range of technology platforms.
- 4+ Years on any Cloud Platform (AWS, Azure, Google, others).
- Master's or Bachelor's degree in Information Science / Information Technology, Computer Science.
- Deep hands-on experience leading the design, development and deployment of business software at scale.
- Experience with service-oriented architectures, private and public clouds and web services security.
- Strong skills in security principles such as least privilege access, defense in depth, preventative vs detective controls, Infrastructure and Network Security, Data protection, and Incident response.
- Professional experience and good technical knowledge of application security, system security, network security, authentication/authorization protocols, and cryptography.
- Experience advising customers on architectures meeting industry standards such as PCI DSS, ISO 27xxx, SOC, HIPAA, GDPR, and NIST/DoD frameworks.
- Experience with enterprise risk management methods and techniques to drive successful outcomes in a global enterprise environment.
- Good understanding of Enterprise Networks, Security and Identity Access Management.
- Configuration management using CloudFormation and/or Chef/Puppet.
- Experience with agile approaches and Experience in DevOps or DevSecOps, and how they impact risk management and compliance.
- Hands-on technical expertise in technology automation, implementation, integration, and/or deployment using scripting and/or IaaC.
- Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, libraries building, build processes, testing, and operations.
- Demonstrated ability to mentor other software developers to maintain architectural vision and software quality.
- Experience taking a lead role developing complex software systems that have successfully been delivered to customers.
- Ability to travel to customer sites as needed.
PREFERRED QUALIFICATIONS:
- AWS Solutions Architect Certified.
- AWS Security Speciality Certified.
- CISSP, CCSP, CISM, and/or other comparable certifications.

