Customer Success Associate

at CrioDo

Customer Success Associate

CrioDo

Company

Home

Customer Success Associate

at CrioDo

Posted by Vandna Kain

1 - 3 yrs

₹3L - ₹5L / yr

Bengaluru (Bangalore)

Skills

Communication Skills

Customer Success

Revenue management

Customer Relationship Management (CRM)

Roles & Responsibilities

Be part of the customer success team and own a process in user onboarding journey
Own the Revenue Operations end-to-end for our Customers; helping out Customers from post-sales to program onboarding.
Ensure good customer experience and execute a feedback loop to improve the related processes
Understand Crio’s product offerings and customer acquisition process
Organize and manage work and report progress with CRM/Spreadsheets

Skills/Expectations

Good communication skills in English and Hindi (optional)
1+ years exp of customer handling roles preferred
Motivation and drive to learn and grow in career
Problem solving skills to handle work scenarios, take decisions and manage the work in a time effective manner

Roles & Responsibilities

Be part of the customer success team and own a process in user onboarding journey
Own the Revenue Operations end-to-end for our Customers; helping out Customers from post-sales to program onboarding.
Ensure good customer experience and execute a feedback loop to improve the related processes
Understand Crio’s product offerings and customer acquisition process
Organize and manage work and report progress with CRM/Spreadsheets

Skills/Expectations

Good communication skills in English and Hindi (optional)
1+ years exp of customer handling roles preferred
Motivation and drive to learn and grow in career
Problem solving skills to handle work scenarios, take decisions and manage the work in a time effective manner

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About CrioDo

Founded :

2018

Type :

Services

Size :

20-100

Stage :

Profitable

About

Build professional work-like projects and accelerate your full stack developer or backend developer career with a job-ready project portfolio. Enroll and start for free.

Uha Gayathri

Connect

Vandna Kain

Connect

Company social profiles

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