Customer Success Associate

Job Summary:

We are hiring a Hotel Operations Executive to manage post-booking activities including modifications, cancellations, and customer support. The role involves active coordination with hotels, resolving customer issues, and ensuring a smooth and hassle-free guest experience.

🔴 Requirements:

▪️ Proven experience in chat support, email support, and call support is mandatory.

▪️ Strong communication, coordination, and problem-solving skills.

▪️ Familiarity with OTA systems (Online Travel Agencies) is a plus.

🔴 Key Responsibilities:

▪️ Handle post-booking queries, changes, and cancellations efficiently.

▪️ Coordinate with hotels for booking confirmations and issue resolution.

▪️ Provide support to customers through calls, emails, and chats.

▪️ Manage escalations, refunds, and resolve payment discrepancies.

▪️ Maintain accurate booking records and contribute to process improvements.

We're looking for an experienced Zoho Developer (2-4 years) to join our team! You'll work with internal teams to understand business requirements, configure and customize Zoho apps, and deliver end-to-end solutions. You'll also provide support, troubleshoot issues, and guide junior team members. Required skills include hands-on experience with Zoho Creator, CRM, Flow, Books, Analytics, and more, plus strong problem-solving and communication skills. Experience in client-facing roles and managing multiple projects is a plus.

French Language Expert- B2.2 Level- Who Can Join Immediately

Experience: Freshers to 2 Years

Location: Pune

Education: Must be graduate

Certification: B2.2 (Mandatory)

Process Type: Non-Voice

Looking candidates from Goethe University

Key Skills:

• Good Knowledge of French Language and English Language. Should be able to read, write and converse in French.
• Good typing skill is an added advantage

Eligibility - Any Graduate or Postgraduate with experience or experience in data entry processes and preferably related to French language.

B2.2 or above certified candidates only

Responsibilities:

• Work with development teams and product managers to ideate software solutions.
• Design client-side and server-side architecture.
• Build the front end of applications through appealing visual design.
• Develop and manage well-functioning databases and applications.
• Write effective APIs.
• Test software to ensure responsiveness and efficiency.
• Troubleshoot, debug, and upgrade software.
• Create security and data protection settings.
• Build features and applications with a mobile responsive design.
• Write technical documentation.

Requirements:

• 6 years of proven experience as a Full Stack Developer or similar role.
• Experience working with service-oriented architectures and web-based solutions.
• Familiarity with common stacks.
• Knowledge of multiple front-end languages and libraries (e. g. HTML/ CSS, JavaScript, XML, jQuery).
• Knowledge of multiple back-end languages (e. g. C#, Java, Python) and JavaScript frameworks (e. g. Angular, React, Node.js ).
• Familiarity with databases (e. g. MySQL, MongoDB), web servers (e. g. Apache), and UI/UX design.
• Experience working on Agile processes (Scrum, Kanban).
• Experience working on AWS technologies.
• Excellent communication and teamwork skills.
• Great attention to detail.
• Organizational skills.
• An analytical mind.
• Degree in B. tech/BE.
• Candidates Should have scored 60% and above in their graduation.

🚀 We're Hiring! PHP Developer in CodeIgniter

📍 Location: Phase-8B, Mohali, Punjab

💼 Type: Full-Time | Permanent

🔧 Experience: 1.6 – 2️⃣ Years

💰 Salary: ₹20,000 – ₹25,000/month (₹2.4 – ₹3 LPA)

👨‍💻 Role Overview

Join our growing tech team and contribute to building scalable web applications using PHP & CodeIgniter (Laravel experience is a bonus!).

🛠️ Key Responsibilities

• Develop and maintain backend web applications (PHP - CodeIgniter/Laravel)
• Design and query MySQL databases
• Integrate REST APIs, third-party tools & payment gateways
• Work closely with frontend developers for seamless UI/UX
• Debug, test, and optimize application performance

🔍 Must-Have Skills

• 1.6–2 years of PHP experience (CodeIgniter or Laravel preferred)
• Strong understanding of MVC architecture & OOP concepts
• Experience with MySQL, jQuery, AJAX, Bootstrap
• Familiar with Git, REST APIs, JSON/XML

🎓 Qualifications

• UG: BCA / B.Sc / B.Tech (CS/IT)
• PG: MCA / M.Tech / M.Sc (preferred but not mandatory)

🌟 Why Join Us?

✨ Work on live, real-time projects

✨ Friendly & collaborative team culture

✨ Growth path for career & skill development

✨ Performance-based incentives

#hiring #phpdeveloper #mohali #codeigniter #laravel #webdeveloper #backenddeveloper #techjobs #jobopening #itjobs #developers #careeropportunity

Greeting!!

Hiring Services Sales-Manager For IT Infra # IT MNC Company

Location : Gurugram/Chennai (work from office)

Experience : 7 - 12 Years.

Notice Period: Immediate /15 days/30 days.

Job Description

Responsible for Business Development / Sales / Opening new accounts for achieving assigned Services business targets for the territory / accounts / vertical. Operating as a single point of contact for any matters specific to your customers.

Key Job Functions

• Responsible for Minimum 15Crs Services Order Book & 5Crs Services Revenue
• Key Account Management and Opening new accounts and generating a healthy funnel in line with the Services business targets assigned for territory / accounts / vertical.
• Forecasting and achieving monthly/quarterly business targets by offering IT services to enterprise customer
• Soliciting business for IT Infrastructure Managed Services, Data Centre Management Services, Cloud Management Services, End User Management Services, Network Management Services, Remote Infrastructure Management Services, NOC & SOC Services, Security Device Management Services, Identity& Access Management Services, Cloud & Hosting Services, Annual Maintenance Contracts (AMC / Device Uptime Services), Facility Management Services (FMS), Tools and Services Automation Solution and Professional Services.
• Generate New business & Acquire New Logos through existing contacts, connects & sources
• Building and maintaining strong, long-lasting customer relationships with the customers.
• Must have good relationship with key customers stakeholders and executive sponsors in penetrating new accounts.
• Negotiate business contracts and agreements to maximize profit.
• Liaise between customers and cross-functional internal teams (Pre-sales, delivery, Finance, etc) and OEM’s/partners to ensure the customer needs met and to improve the over-all customer experience.
• Ability to understand the customer needs and their business requirement
• Ability to understand customer pain points in IT services and suggest remedial measures which can create avenues for services business.
• Timely response to all Request for proposals & Information request
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics (e.g. Monthly/quarterly sales results and annual forecasts)
• Prepare & present reports on account and opportunity status.
• Identify and grow opportunities within territory by collaborate with pre-sales/delivery/OEM partners.
• Assist delivery team with high severity requests or issue escalations as needed.

Required Skills & experience.

• BE / BSc / BCA in Electronics or Computer science with MBA or PGDM in Management
• Minimum 7-10 Years of experience as an Account Manager/ Key Account Manager/Business Development Manager in sales from IT Industry and managed Key Accounts in BFSI, Manufacturing, Enterprises Accounts (LE and VLE), etc.
• Minimum 3-4 years of IT Infrastructure Services Sales experience.

• Very good understanding of IT landscape (Server, Storage, Networking & Security).
• Fair understanding on Service delivery methodologies and frameworks

• Fair understanding of tools & services automation technologies.
• Knowledge of strategic, conceptual, consultative selling
• Flexibility and adaptability with Pro-active approach to customer engagement.
• Experience of engaging with business and IT functions in customer organizations.
• Experience in responding to large Services RFP’s.
• Solid experience with using CRM software and MS Office (particularly MS Excel)
• Understanding of opportunity management lifecycle.

Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.

Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’ s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers.

JD:

Lead the pre-sales (25%) to post-sales (75%) efforts building Public/Hybrid Cloud solutions working collaboratively with Intuitive and client technical and business stakeholders

Be a customer advocate with obsession for excellence delivering measurable success for Intuitive’s customers with secure, scalable, highly available cloud architecture that leverage AWS Cloud services

Experience in analyzing customer's business and technical requirements, assessing existing environment for Cloud enablement, advising on Cloud models, technologies, and risk management strategies

Apply creative thinking/approach to determine technical solutions that further business goals and align with corporate technology strategies

Extensive experience building Well Architected solutions in-line with AWS cloud adoption framework (DevOps/DevSecOps, Database/Data Warehouse/Data Lake, App Modernization/Containers, Security, Governance, Risk, Compliance, Cost Management and Operational Excellence)

Experience with application discovery prefera bly with tools like Cloudscape, to discover application configurations , databases, filesystems, and application dependencies

Experience with Well Architected Review, Cloud Readiness Assessments and defining migration patterns (MRA/MRP) for application migration e.g. Re-host, Re-platform, Re-architect etc

Experience in architecting and deploying AWS Landing Zone architecture with CI/CD pipeline

Experience on architecture, design of AWS cloud services to address scalability, performance, HA, security, availability, compliance, backup and DR, automation, alerting and monitoring and cost

Hands-on experience in migrating applications to AWS leveraging proven tools and processes including migration, implementation, cutover and rollback plans and execution

Hands-on experience in deploying various AWS services e.g. EC2, S3, VPC, RDS, Security Groups etc. using either manual or IaC, IaC is preferred

Hands-on Experience in writing cloud automation scripts/code such as Ansible, Terraform, CloudFormation Template (AWS CFT) etc.

Hands-on Experience with application build/release processes CI/CD pipelines

Deep understanding of Agile processes (planning/stand-ups/retros etc), and interact with cross-functional teams i.e. Development, Infrastructure, Security, Performance Engineering, and QA

Additional Requirements:

Work with Technology leadership to grow the Cloud & DevOps practice. Create cloud practice collateral

Work directly with sales teams to improve and help them drive the sales for Cloud & DevOps practice

Assist Sales and Marketing team in creating sales and marketing collateral

Write whitepapers and technology blogs to be published on social media and Intuitive website

Create case studies for projects successfully executed by Intuitive delivery team

Conduct sales enablement sessions to coach sales team on new offerings

Flexibility with work hours supporting customer’s requirement and collaboration with global delivery teams

Flexibility with Travel as required for Pre-sales/Post-sales, Design workshops, War-room Migration events and customer meetings

Strong passion for modern technology exploration and development

Excellent written, verbal communication skills, presentation, and collaboration skills - Team leadership skills

Experience with Multi-cloud (Azure, GCP, OCI) is a big plus

Experience with VMware Cloud Foundation as well as Advanced Windows and Linux Engineering is a big plus

Experience with On-prem Data Engineering (Database, Data Warehouse, Data Lake) is a big plus

Digital Marketing expert required to launch and build funnel for an Ai driven fem tech app. 

Lead digital marketing strategy including Paid, Search, Display, Affiliate, Email, Fb Advertisement & SEO

Must have start up experience.

Wordpress, clickfunnels exp would be a plus.