Customer Success Associate

JOB PROFILE: - SOFTWARE ENGINEER TRAINEE

• Experience with Web fundamentals like HTML5, JavaScript, CSS3, and JSP, etc.
• Good understanding of Object-Oriented JavaScript (OOJS), ES6,
• Hands-on exp in Web app development using modern client-side MVC frameworks using ReactJS
• Thorough understanding of ReactJs and its core principles
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Experience developing custom reusable components in ReactJS
• Proficient understanding of unit testing using JavaScript test frameworks like JEST
• Experience integrating REST APIs
• Ability to understand business requirements and translate them into technical requirements

Backend Developer/FullStack Developer - ANGULAR,JAVA

We’re hiring a SAP EWM Technical Consultant with 6+ years of strong hands-on experience in custom development within EWM.

✅ Must-have:

• ABAP in EWM
• RF Framework Enhancements
• User exits/BADIs

📍 Locations: Pune, Mumbai, Gandhinagar, Bangalore

We are hiring a Java Production Support Engineer with hands-on experience in Java, Spring Boot, and Splunk. You’ll be responsible for ensuring smooth functioning of our production systems by proactively monitoring, troubleshooting, and resolving issues in real time.

Key Responsibilities

• Provide L2/L3 support for Java/Spring Boot-based applications in production.
• Monitor logs and system health using Splunk and other observability tools.
• Troubleshoot performance, latency, and availability issues.
• Perform root cause analysis (RCA) and work with dev teams for permanent fixes.
• Support incident and change management processes.
• Create and maintain runbooks and support documentation.

Must-Have Skills

• Strong knowledge of Java, Spring Boot, and REST APIs.
• Proficient in using Splunk for log analysis and monitoring.
• Good understanding of relational databases (SQL) and Linux commands.
• Experience with CI/CD tools (Jenkins, Git) and basic scripting (Bash, Python).
• Analytical thinking and excellent problem-solving skills.

• On-Premise Infrastructure Management: Utilize 10-20 years of experience to oversee and optimize on-premise infrastructure, ensuring stability, scalability, and security.
• Cloud Infrastructure Management: Lead the implementation and management of AWS and Azure cloud environments, leveraging best practices and ensuring adherence to security standards. Must be cloud certified and proficient in managing PaaS services.
• Dynatrace Monitoring: Utilize Dynatrace expertise to implement and maintain effective monitoring solutions, ensuring proactive identification and resolution of performance issues.
• Technical Expertise: Demonstrate proficiency in a variety of technologies including Oracle, SQL Server, Shareplex for Oracle replication, Commvault, Windows, Linux, Solaris, SNMP Polling and Traps, Unix Extension, and more.
• Analytical Skills: Conduct complex analysis to optimize bulk metrics and alert profiles, ensuring efficient resource utilization and timely response to critical incidents.
• Cloud Integration: Facilitate inter-AWS account integration using Terraform IAM roles and integrate with other products such as Splunk, APIM, and VMWare to enhance overall infrastructure capabilities.
• Experience working with On-Premise Infrastructure
• Experience with AWS & Azure and Cloud Certified.
• Dynatrace Experience & Professional Certification

Responsibilities

• Translate designs and wireframes into high-quality code.
• Design, build, and maintain high-performance, reusable, and reliable Java code.
• Ensure the best possible performance, quality, and responsiveness of the application.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automatization.

Requirement

• Minimum year of experience as an Android app developer.
• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with offline storage, threading, and performance tuning
• Ability to understand business requirements and translate them into technical requirements

This role is for a passionate and meticulous Test Engineer, with a strong focus on ensuring better customer experience through hands-on implementation of QA best practices

• Designing test strategies, covering functional and non-functional requirements, planning, execution, reporting and automating
• 100% automation accountability
• Multitask on release deliverables, customer issues, stake-holder management
• Ensuring traceability matrix processes between requirements, test design, test cases artifacts to achieve 100% customer requirements coverage
• Plan and achieve code coverage targets via test design and test automation
• Prompt and meticulous in reporting status of ongoing tasks/deliverables
• Challenging status-quo, responding to opportunities/organization needs, showing proactive accountability with a strong focus on fundamentals of Test engineering

Mandatory skills:

• Deep understanding of SaaS/Web-based applications/ Micro Services architecture
• Strong in fundamentals of Functional and Non-functional testing concepts (Reliability, Stress, Load, Limits, Performance, Scalability, Usability, Security, Configuration/Compatibility, ad-hoc, etc.)
• Automation :
  Selenium (Java) OR
  API testing (Jmeter, RestAssured)
• SDLC, STLC (Agile), JIRA, Defect Life Cycle
• At least 1 - 4 years of experience in tech product companies.
• BE/BTech/MTech graduate

PSQs:

• Are you willing to work as a 100% hands-on Individual Contributor?
• Do you have hands-on experience in test design strategies, covering both Functional and Non-functional testing?
• How many years of hands-on automation experience do you have?
• Please specify scripting languages and tools?
• Are you flexible to work from the office (Bangalore) as and when needed, in a hybrid model?

You will work with a top-notch tech team and report to the engineering head.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

MUST have skills (not just a class room training experience please) –

1. Hands on experience on Postman/ SOAP UI/ REST ASSURED/JUnit framework for API testing
2. Hands on experience on GIT, JIRA, Jenkins
3. Good Understanding of REST API types (GET, PUT, POST, DELETE) an it’s working
4. Good understanding of HTTP, JSON protocol and syntax
5. Good understanding of Message Schema, RAML, Message Request-Response mechanism
6. Working experience in Agile methodology.
7. Strong written and verbal communication skills (English).
8. The candidate should be good with communication as he/she will be interacting with global teams very often.

GOOD to have –

1. Understanding of STUB/Service virtualization
2. Understanding of any API testing tools like –Rest Client, Anypoint etc.
3. Been able to understand Retail Banking functions/requirements.

Key Activities

• Primary responsibility for test automation within Agile delivery streams
• Experience with building test automation frameworks and Continued Integration
  • Some amount of manual exploratory testing
  • Test preparation, test design, execution and reporting
  • Defect management lifecycle exposure (using Jira) from defect reporting to tracking to closure
  • Writing test plans and test completion reports
  • Active in Agile meetings when required for planning, retrospectives

• The technologies you will be working with are C#, .NET Core 3.1, Entity Framework, Kubernetes, Angular 2+, Typescript/Javascript, SQL Server, XUnit Testing Framework, Azure DevOps (Git).
• Collaborate with the team to design, build, test, and ship high-quality API and solutions.
• Help evolve the technical roadmap as well as our core software development principles.
• Identify multiple innovative solutions to solve day-to-day development problems.
• Assist in mentoring and supporting the next-level team.
• Work in an Agile development environment to implement user stories as well as assist teammates with their tasks.

What You'll Need

• A degree in Computer Science or Engineering, experience in designing, developing, and maintaining software or an equivalent level of work experience, and a track record of substantial contributions to software projects with high business impact.
• Must have an understanding of SaaS software development practices.
• Must have experience working in a microservices environment utilizing Kubernetes and Docker.
• Must have experience working with GIT source control management.
• Cope with change and evolve with technology platforms as needed.
• You are a wizard with HTML/CSS.
• Experienced in developing C# applications utilizing .NET Core (or Framework 5)
• Experienced with creating Angular 2+ applications and/or React SPA applications.
• Experienced in working with SQL Server and writing complex T-SQL

Summary of Skills

• 5+ years development with C# .NET Framework + .NET Core
• 5+ years working with microservices architecture
• 5+ years developing Web UI with HTML / CSS
• 5+ experience working with SQL Server
• 3+ years of experience working with Angular 2+ or React
• 3+ years of experience working with Typescript and Javascript
• 1+ years of experience working with Docker
• 1+ years of experience working with Kubernetes
• 1+ years of experience working with GIT source control management
• Experience with Azure DevOps and deploying pipelines is a strong plus.
• Experience with versioning control and working with GitHub
• Experience with Agile Development Methodologies
• Can demonstrate working with Azure (you can provision resources and can demonstrate utilizing them. Experience with Cloud terminal is a plus) (Optional)