
Roles & Responsibilities
-
Be part of the customer success team and own a process in user onboarding journey
-
Own the Revenue Operations end-to-end for our Customers; helping out Customers from post-sales to program onboarding.
-
Ensure good customer experience and execute a feedback loop to improve the related processes
-
Understand Crio’s product offerings and customer acquisition process
-
Organize and manage work and report progress with CRM/Spreadsheets
Skills/Expectations
-
Good communication skills in English and Hindi (optional)
-
1+ years exp of customer handling roles preferred
-
Motivation and drive to learn and grow in career
-
Problem solving skills to handle work scenarios, take decisions and manage the work in a time effective manner

Similar jobs
- Proven work experience of a minimum 3 years as a Technical Content Writer.
- Portfolio of published articles.
- Ability to write clear marketing copy to promote our products/services.
- Researching and writing high-quality content for websites, blogs, whitepapers, and case studies.
- Coordinate with other teams like marketing, designers and developers to align content with the company’s services and branding.
- Ensure all-around consistency (content style, intent and tone)
ROLE OVERVIEW:
- The Learning Architect will be a visionary and influential professional whose core responsibility is to strategically guide the development of innovative and effective learning services/products in a customer-facing capacity, often requiring travel to engage with customers. This role demands deep expertise across the entire learning services/products lifecycle, from initial customer consultation and conceptualization to successful implementation and evaluation, grounded in a strong understanding and application of various instructional systems design methodologies and emerging learning technologies. The Learning Architect will champion the strategic integration of simulations, AR/VR, game-based learning, gamification, and other new learning technologies to enhance both comprehensive macro learning programs and targeted micro learning initiatives, ensuring culturally sensitive and accessible learning experiences for diverse learners.
RESPONSIBILITES:
- Strategic Direction in Learning Services/Product Development & Customer Engagement:
- Define and champion the vision and strategy for customer-facing learning services/products, aligning with organizational goals and customer needs. Apply adult learning principles, instructional design (ADDIE, SAM, Agile ISD), and leverage simulations, AR/VR, gamification, and new technologies. Ensure quality, accessibility,
and cultural relevance.
- Human-Centric Learning Experience Design:
- Design innovative, engaging learning experiences using advanced instructional methodologies. Integrate simulations, AR/VR, and game-based learning to enhance knowledge transfer. Develop learning architectures that combine diverse content formats and interactive tools.
- Compelling Content Creation & Adaptation:
Oversee high-quality, culturally sensitive content development for macro and microlearning. Use AI ethically and explore AR/VR and games for immersive delivery.Innovate content formats to improve retention across diverse audiences.
Culturally Intelligent & Inclusive Design:
- Embed cultural intelligence and accessibility into all learning products, ensuring inclusivity in simulations, games, and AR/VR. Guide teams on localization, dialects, and accessibility for diverse learners.
- Digital Learning Development & Deployment:
Direct the use of authoring tools, LMS/LXPs, and digital platforms for scalable learning solutions. Evaluate emerging technologies (AR/VR, game development) to enhance learning impact, considering customer infrastructure.
- Quality & Impact Excellence:
Enforce rigorous QA standards for accuracy, functionality, and cultural appropriateness.Analyze feedback and analytics to improve learning effectiveness, particularly in game-based and immersive experiences.
-Strategic Thinking & Customer Alignment:
Align learning services with customer business needs, industry trends, and evolving learning technologies to foster long-term partnerships.
-Vision & Innovation Driver:
Promote innovation by adopting new technologies and pedagogical approaches,including simulations, AR/VR, and gamification, to deliver cutting-edge customer
solutions.
-Teamwork & Collaboration:
Foster collaboration between internal teams, SMEs, and customers, ensuring seamless integration of new learning technologies and clear communication.
- Communication & Influence:
Articulate the vision and benefits of learning solutions, including AR/VR and gamification,to stakeholders, building buy-in through persuasive, design-backed rationale.
- Developing Others:
Mentor teams in instructional design, cultural sensitivity, and emerging technologies,enhancing customer-focused expertise.
- Project Guidance & Partnership:
Ensure efficient project execution and strong customer relationships through proactive communication and alignment with their needs.
- QUALIFICATION AND EXPERIENCE:
- Advanced degree (Master’s required, PhD preferred) in ISD, Educational Technology,
- Learning Sciences, Game Design, HCI, or a related field, with expertise in ISD methodologies, AR/VR, and game-based learning.
- 12+ years of experience leading the strategic development of complex e-learning solutions, applying ISD models (ADDIE, SAM, Agile ISD) and innovative technologies in customer-facing roles.
- Strong knowledge of learning theories, human-centric design, CRM, and emerging tech (AR/VR, game design, AI-powered tools, and learning analytics).
- Proven leadership in managing product teams, engaging customers, and delivering inclusive, accessible global learning experiences.
- Strategic thinker with excellent project management (including Agile), communication, and presentation skills, particularly in advocating for new learning technologies.
- Commitment to cultural intelligence and accessibility in games/immersive tech.Willingness to travel and deep understanding of learning trends, ISD applications, and macro/micro learning best practices.
About Us
Incubyte is an AI-first software development agency, built on the foundations of software craft, where the “how” of building software matters as much as the “what”. We partner with companies of all sizes, from helping enterprises build, scale, and modernize; to pre-product founders bring their ideas to life.
Incubees are power users of AI across the SDLC for speed and efficiency. Guided by Software Craftsmanship values and eXtreme Programming practices, we bring velocity together with the discipline of quality engineering to deliver high-impact, reliable solutions – fast.
Guiding Principles
- Living and breathing our guiding principles on a daily basis is key to success at Incubyte:
- Relentless Pursuit of Quality with Pragmatism
- Striving for exceptional quality without losing sight of practical delivery needs.
- Extreme Ownership Taking full responsibility for decisions, work, and outcomes.
- Proactive Collaboration Actively seeking opportunities to collaborate and leverage the team’s collective strengths.
- Active Pursuit of Mastery Continuously learning, improving, and mastering the craft, never settling for ‘good enough’.
- Invite, Give, and Act on Feedback
- Creating a culture of timely, respectful, actionable feedback for mutual growth.
- Ensuring Client Success Acting as trusted consultants and focusing on delivering true value and outcomes for clients.
Role Overview
As a Senior Software Crafter at Incubyte, you are a highly competent engineer who leads complex projects and drives strong technical outcomes at a project or team level. The role focuses on elevating technical quality, guiding teams through high-impact challenges, and strengthening engineering maturity through mentorship and candid feedback.
At this level, you play a key role in resolving critical incidents, leading large improvement initiatives, and contributing to domain or guild efforts that create positive, lasting change across Incubyte.
At Incubyte, AI is not an add-on but a co-creator in our craft. From refining requirements to reviewing and refactoring code, you’ll pair with AI to explore solutions faster, catch issues earlier, and raise the quality bar continuously. AI accelerates how we learn, experiment, and deliver — enabling you to focus on solving the right problems with impact while being tech and domain agnostic – true consultants at heart.
Responsibilities
- Lead and deliver projects of high complexity
- Drive technical quality across projects using sound engineering judgment
- Mentor, sponsor, and provide candid, trend-based feedback to engineers
- Provide strategic feedback that leads to improved project and delivery outcomes
- Resolve critical incidents and complex production issues effectively
- Refactor complex systems pragmatically to improve stability and maintainability
- Design scalable, observable, and maintainable systems
- Support post-incident learnings to strengthen systems and practices
- Inspire others in craft and technical mastery through impactful contributions
- Lead large improvement initiatives that balance quality with pragmatism
- Handle difficult conversations respectfully and constructively
- Lead calmly during crises and create safety for experimentation
- Provide creative, business-aligned technical solutions
- Engage in domain or guild initiatives to drive positive change
- Contribute ideas that elevate Incubyte’s brand, culture, and engineering practices
- Use AI to accelerate design, testing, and delivery.
Requirements
What We’re Looking For
- 6+ years of hands-on software development experience, particularly in ReactJS, TypeScript, HTML, and CSS.
- A curious and constant learning mindset that looks at tech to an end to solve problems.
Life at Incubyte
We are a remote-first company with structured flexibility. Teams commit to shared rhythms during core hours, ensuring smooth collaboration while maintaining autonomy. Twice a year, we come together in person for a co-working sprint and once a year for a retreat — with all travel expenses covered.
Our environment is built for crafters: pairing, refactoring, experimenting with AI, and pushing the boundaries of software excellence. We are all lifelong learners, and our work is our passion.
Benefits
- Dedicated learning & development budget.
- Sponsorship for conference talks.
- Comprehensive medical & term insurance.
- Employee-friendly leave policies.
- Home Office Fund
- Medical Insurance
Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are seeking a highly driven Senior Sales Manager to drive enterprise level sales for our SaaS-based solutions related to Supply Chain Management solutions across India and APAC. The ideal candidate should have a strong background in selling SAP solutions like AP/AR or similar enterprise SaaS products related to Spend management, with an experience handling a minimum deal size of $30,000 or more. You will be responsible for end-to-end sales ownership, including lead generation, deal closure, and relationship management.
Required Skills & Qualifications:
✔ 5-15 years of experience in B2B SaaS sales / SAP solution sales / ERP sales / enterprise software sales.
✔ Proven track record in selling high-ticket SaaS solutions ($30,000+ per deal).
✔ Deep understanding of Supply Chain Management (SCM) software & workflows.
✔ Strong experience in India and Asia-Pacific markets with regional business knowledge.
✔ Strong experience in solution selling, consultative sales, and enterprise account management.
✔ Ability to lead negotiations, handle objections, and close complex deals.
✔ Excellent communication, presentation, and stakeholder management skills.
Roles and Responsibilities
1. Hands on experience in PHP frameworks Laravel
2. Experience in development of PHP based web applications, in Laravel PHP, Web Services (Json), MySQL. - Thorough understanding of OOPs concepts (Data Abstraction, Encapsulation, Inheritance, Polymorphism)
3. In-depth understanding of front-end technologies, such as HTML5, CSS3 and JavaScript.
4. Ability to understand project specification/requirements, coding, implementation and debugging.
5. Zeal to take up challenges provides innovative solutions, think out of the box and open to learning.
6. Able to handle multiple projects simultaneously.
7. Proficient understanding of code versioning tools, such as Git / SVN / BIT BUCKET .
Desired Candidate Profile
1. Minimum 2 years of experience in PHP Laravel Framework
2. Experience with MySQL and REST API.
3. Proficient knowledge in Javascript, JQuery, Angular 2.0
Role: Web Developer
Industry Type: IT-Software, Software Services
Functional Area: IT Software - Application Programming, Maintenance
Employment Type: Full Time, Permanent
Role Category: Programming & Design
Education:
UG :Any Graduate in Any Specialization
Job Description
Joining: Immediate
ReDesyn is a merchandise dropshipping company that lets creators launch their
Merchandise at zero upfront cost. Our mission is to let influencers, apps, brands &
Creators monetize their reach using merchandise enabling digital tools.
About Role | Operations Head/Supply Chain Manager
• Managing Supply Chain Operations for a leading B2C eCommerce firm
• Collaborating and directing the activities of all functions involved in the
purchasing, planning, warehousing, and control of materials.
• Complete Understanding of end-to-end supply chain and complex modeling
of workflows for Category
• Provide specific cost reduction and waste removal opportunities within and
across categories
• Identify and articulate strategic importance of metrics as a basis for
managing tradeoffs, improving the customer experience, and making
decisions with internal and external stakeholders
• Leading projects impacting Supply Chain transformation (ordering process,
service levels, inventory, logistics, packaging, etc.)
• Work closely with vendor leadership and/or operations senior leaders on
strategies to reduce cost, lead time, and waste across the end-to-end supply
chain.
• Deliver maximum product availability in the category ensuing healthy
inventory level and optimal supply chain set-up.
• Be solution-oriented & integrate strong and clear data analysis and business
rationale into sound decision-making and problem-solving.
• Ability to manage data and coordinate growing daily order volume.
• Managing and coordinating on-demand manufacturing.
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment to maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
- Understanding and improving performance of web applications through tools like Lighthouse/ Google Page Insights or similar.
- Interpreting the results and implement design improvements
- Mentoring of new members, provide directions for secure coding, and extensive code reviews to ensure the highest quality code is shipped to production.
- Configuring and managing web servers like Nginx or Apache
- Monitoring web applications using tools like AWS, CloudWatch, NewRelic APM or similar MERN stack developers, with focus on Express, React and Node
What you need to have:
- B.E/ B.Tech- Min 65 %
- Web Server Application setup for B2C with significant scale (more than 100K daily users)
- React Native based development experience
- Understanding of Mobile application development (Android and/ or iOS)
- Good understanding of Laravel framework
- Real-world experience in configuring and managing web servers like Nginx or Apache
- Good understanding of git-based SCM, Jenkins based build systems, CI/ CD pipelines, and deployment frameworks
- Sound knowledge of web application architecture
- Experience in working with stakeholders in Product Management and Business teams
- Extensive experience in building and supporting PHP or Node- based Web Server Application
- Hands-on experience in managing performance, stability, and security of node/ PHP based web applications on the server-side
- At least 6+ years of experience in Manual Testing
- At least 3+ years of experience in Automation Testing using Selenium / Cucumber / Karate Frameworks.
- Strong inclination towards delivering quality software.
- Should be a good team player. Should have experience working in Agile Scrum Teams.
- Excellent communication skills
- Experience working in Agile Methodology.
- Good understanding of Data-Driven, Keyword Driven, and Hybrid Framework
- Experienced in writing SQL queries.
- Experienced in Test Life cycle and Bug Life cycle.
- Strong in Web technologies (Angular, HTML, CSS) with full-stack development experience
- Database design and management, including being up on the latest practices and associated versions
- Server management and deployment for the relevant environment
- Familiarity with a relevant and globally supported framework—both front-end and back-end.
- Experience in Agile development methodologies
- Experience working with source control like GIT
- Good communication, client interfacing skills, and decision-making capability
Education:
- B.Tech (2020, 2021 Passout Candidates only)
Experience:
- Fresher / Trained Fresher










