Customer Success Associate

• Lead Management & Conversions: Engage with leads from marketing, inbound queries, or prospecting; understand their needs and convert them into clients.
• Product Demonstrations & Consultations: Showcase how TrioChat helps businesses automate customer outreach, drive engagement, and maintain compliance.
• Full Sales Cycle Ownership: Manage the entire process from prospecting → demos → proposal → closing, ensuring timely follow-ups and pipeline health.
• Sales Targets: Consistently meet and exceed monthly/quarterly revenue goals.
• Cross-functional Collaboration: Work closely with marketing (lead-gen), product (feedback), and customer success (onboarding/retention).
• Daily Calling Commitment: Dedicate at least 4 hours daily to prospect and client calls (cold calls, demos, and follow-ups).

Designation: Financial Manager 

• Exp: 8-10 Years
• CTC: up tp 30 LPA

Regulatory, Contractual & US Healthcare compliances:

• Ensure compliance to HIPAA & Hi-Tech requirements framework through audits, policy updates, external certifications, internal awareness, etc.
• Periodically update policies and document new procedures / guidelines to update the compliance plan in line with operating changes.
• Work with legal & training teams to drive the compliance programs for awareness and update of important US healthcare regulations as applicable to business.
• Work with VP, Finance, HR & Legal team across all locations to consolidate & present the compliance to regulatory requirements periodically to LT and Audit Committee.
• Update the customer contractual checklists and monitor compliance to same through periodic reviews
• Train the team on compliance programs to deliver standard compliance experience across the locations.
• Enterprise risk management (ERM), Management reviews, Investigations & Internal Audits

Cab Boundary line- 

• Navi Mumbai to Ghatkopar
• Navi Mumbai to Panvel (Ulwe not covered)
• Navi Mumbai to Kalyan

Job Description:
We are looking for a Software Engineer with solid development experience in Java and related frameworks. We are looking for a self-motivated, go-getter, out-of-the-box thinker who is ready to work in a high-energy start-up environment. He/she must demonstrate a high level of ownership, integrity, and creativity.
Required Skills:
• Core Java (Proficient)
• Spring, Spring MVC OR Spring boot
• Hibernate – Good to have
• Oracle/MySQL DB - Hands-on (Intermediate)
• REST API and AWS– Good to have
• Hands-on experience of working on Spring boot based Microservices (Intermediate)
• Good to have knowledge of Microservice DevOps tools (Git, Jenkins, JUnits, deployment, monitoring, tracing)
• Sound understanding of core Java, SOAP Services, REST Services, Spring & maven, having expertized to work on Unix platform
• Should have working knowledge on web servers (e.g. Apache HTTP) and application servers (e.g. Tomcat, WebLogic)
• Should have a working knowledge of any relational database. Preferred will be Oracle and MySQL.
Roles and Responsibilities:
• You will design, develop, modify, debug and/or maintain software code according to functional, non-functional and technical design specifications.
• You will follow software engineering standards, applicable software development
methodology and release processes, to ensure code is maintainable, scalable,
supportable and demo the software products to stakeholders
• You will investigate issues by reviewing/debugging code, providing fixes and workarounds, and reviewing changes for operability to maintain existing software solutions.
• You will work within a team, collaborate and add value through participation in peer code reviews, provide comments and suggestions, work with cross-functional teams to achieve goals.

Why should you join Opcito?
We are a dynamic company that believes in designing transformation solutions for our customers with our ability to unify quality, reliability, and cost-effectiveness at any scale. Our core work culture focuses on adding material value to client products by leveraging best practices in DevOps like continuous integration, continuous delivery, and automation, coupled with disruptive technologies like cloud, containers, serverless computing, and microservice-based architectures.
Here are some of the perks of working with Opcito:
• Outstanding career development and learning opportunities
• Competitive compensation depending on experience and skill
• Friendly team and enjoyable work environment
• Flexible working schedule
• Corporate and social events.

• 8+ years of experience building Web applications, APIs, Service based platforms
• Excellent command on Java/J2EE and/or Spring/Hibernate
• Strong command over REST based services and micro-services
• Good knowledge of databases such as MySQL
• Good knowledge of creating and maintaining Dev ops infrastructure on AWS or similar platforms
• Good knowledge of code repo software such as git and build management tools

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing React web apps to React Native.

• Firm grasp of the JavaScript language and its nuances, including ES6+ syntax.
• Knowledge of functional or object-oriented programming
• Ability to write well-documented, clean Javascript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle, Android Studio.
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suites, like (Jest or Mocha)