Roles & Responsibilities
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Be part of the customer success team and own a process in user onboarding journey
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Own the Revenue Operations end-to-end for our Customers; helping out Customers from post-sales to program onboarding.
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Ensure good customer experience and execute a feedback loop to improve the related processes
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Understand Crio’s product offerings and customer acquisition process
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Organize and manage work and report progress with CRM/Spreadsheets
Skills/Expectations
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Good communication skills in English and Hindi (optional)
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1+ years exp of customer handling roles preferred
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Motivation and drive to learn and grow in career
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Problem solving skills to handle work scenarios, take decisions and manage the work in a time effective manner
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Job Summary: We are seeking enthusiastic and reliable individuals to join our dynamic team as International Voice Process Executives. The role involves handling inbound and outbound calls from/to international customers, providing excellent customer service, resolving queries, and ensuring customer satisfaction.
Responsibilities:
- Handle inbound and outbound calls from international customers.
- Provide information about products and services, respond to customer queries, and resolve issues effectively.
- Ensure timely and professional follow-up on customer issues.
- Maintain accurate and detailed records of customer interactions and transactions.
- Collaborate with team members to achieve individual and team goals.
- Adhere to company policies and procedures to maintain operational efficiency.
- Strive to achieve customer satisfaction and ensure positive feedback.
Requirements:
- 1-year bond commitment required
- Minimum 6 months of Experience required in an International BPO/ Call centre.
- Excellent communication skills.
- Customer Centric &Logical thinking and need to be enough spontaneous
- Ensure Timely& Professional Responses to all queries.
- Analytical & Probing skill.
- Strong ability to multitask and take fast decisions independently.
- Night shift only.
- The shift timings will be 7.30 PM to 4.30 AM.
Job Type: Full-time
Pay: ₹13,000.00 - ₹22,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Fixed shift
- Night shift
- US shift
Position Overview:
As a Frontend Developer, you will be responsible for creating and implementing innovative user interfaces and ensuring the seamless integration of design and functionality. The ideal candidate should have a minimum of 1.5 years of experience in front-end development, with a strong proficiency in React, JavaScript, SCSS, HTML, frontend architecture design, and design concepts
Responsibilities:
Collaborate with the design and development teams to translate UI/UX designs into interactive web pages or applications.
Develop responsive web interfaces and ensure cross-browser compatibility.
Write clean, modular, and maintainable code using best practices and coding standards.
Optimize application performance and ensure scalability.
Conduct thorough testing and debugging to identify and fix issues.
Collaborate with backend developers to integrate frontend interfaces with server-side logic.
Stay up-to-date with the latest front-end technologies, trends, and frameworks.
Participate in code reviews and provide constructive feedback to improve code quality.
Work closely with stakeholders to understand requirements and propose effective technical solutions
Qualifications:
Bachelor's degree in Computer Science, Engineering, or a related field.
Minimum 1.5 years of experience as a Frontend Developer.
Strong proficiency in React, JavaScript, CSS, and HTML.
Solid understanding of frontend architecture design patterns and concepts.
Experience with frontend frameworks like Redux, Vue.js, or Angular is a plus.
Familiarity with RESTful APIs and asynchronous request handling.
Knowledge of version control systems (e. g., Git) and project management tools (e. g., Jira).
Ability to collaborate effectively with cross-functional teams.
Strong problem-solving skills and attention to detail.
Excellent communication and interpersonal skills.
Job Title: Mulesoft Lead/Architect
Location: Hyderabad/ Pune
Prolifics, a pioneering technology solutions provider, is seeking a talented and inventive Mulesoft developer to join our dynamic team. At Prolifics, we believe in empowering our employees to push the boundaries of innovation, think outside the box, and deliver game-changing solutions to our clients.
To excel in this role, you should have:
- 5+ years of hands-on experience with MuleSoft and API Management with Excellent knowledge of SOA, ESB concepts.
- Configure APIs, proxy endpoints, API portals and API analytics based on technical specifications with MuleSoft API manager.
- Deep understanding of VPC and DLB’s.
- Deep understanding of REST, HTTP, MQ, JSON, XML and SOA Design and develop enterprise services using RAML in Mule, REST based APIs, SOAP Web Services and use of different mule connectors.
- Strong understanding and experience with security implementations (e.g. SSL/mutual SSL,mTLS SAML, Auth, OAuth).
- Strong understanding and experience with Mule 4 & Dataweave Language
- Ability to interface with clients, technology partners, testing, architecture, and analysis groups.
- Implement Policies in API Manager
- Deep experience with Any point Platform, Flow Design, API Design. Data weave, Cloud Hub, Runtime Fabric, API Management
- Knowledge of Jenkins / CICD Process, AZURE/AWS CICD Process.
- Prior Experience in integration with different applications like SOAP, REST WS, SAP, Salesforce, DB, etc. through Mule soft connectors.
- Creation of Mapping document by working with source and target systems
- Deploy APIs to Cloud hub, Runtime Fabric, On-prem workers, etc.
- MuleSoft RTF Deployment experience a plus
- Prior Experience in Munit, Automation Testing using JMeter.
- SonarQube experience is a plus.
- Anypoint MQ experience is must.
- Understand / apply reusable code design, leverage application architecture / patterns, framework capabilities and functionality, and design / develop solutions that are highly reliable, scalable, and perform to meet business-defined service levels.
- Experiences with Splunk/ELK is a plus.
- Experience in working in Micro services development preferably in API implementation in MuleSoft.
- Excellent communication skills
- Excellent interpersonal and analytical skills
- Excellent attention to detail ability
- Must be a quick learner to gear up in the MuleSoft technology and architectural standards.
About ITLH:
ITLH is an Ed-Tech organization backed by an IT company- Centillion based in India and Singapore. ITLH aims at bridging the gap between knowledge and opportunities by helping students build their skill sets via practical learning on live projects and classroom training. For the last 5 years we have enrolled 4000 students for the program and have been successfully placed in several MNC's.
How will we help you grow?
By joining ITLH, you will be part of an ever-growing organization that is redefining learning and helping young students to be industry ready. We believe in a healthy and growing working culture that you would love to be a part of. Join us if you feel you have the required skills and desire to be a part of our team and create an impact and reach new heights globally.
Responsibilities :
- Responsible for reaching out to prospective students and persuading them to purchase the courses.
- Timely addressing the queries and suggestions by students and acting on it on the quick TAT.
- Adhering strictly to the sales calls SLA’s.
- Execution of preset SOPs for the team that you are responsible for
- Collecting feedback from students & stakeholders for successful planning and execution for future
- Coordination between teams to provide swift resolution to prospective students
- Monitor the overall program health, Daily and weekly active users. Plan and execute campaigns to improve engagement.
- Recording all successful and unsuccessful attempts to close sales.
- Attending regular team meetings to clarify progress and performance-related expectations.
- Coordinating with the TL to come up with new offerings to increase revenue from existing accounts
- Conducting each of your functions with the utmost respect, regardless of other dispositions.
Requirements :
- Tolerance for ambiguity: A get-it-done rather than a wait-for-perfection' approach. A good bad answer is better than no answer at all.
- Iterative problem-solving: which means understanding problems clearly, and rapidly iterating on creative and implementable solutions
Good to have skills:
- Tech understanding/inclination
- Existing network/relationships in target group
• Testing and Quality Control of Transformer.
• Servicing of all our products.
• Inward Material Inspection.
• PCB Testing.
• Independent Inspection Handing.
• Modification / New Development of procedures – Products.
•Knowledge in the products Electrical /Electronic field.
•Self Correspondence - email drafting, co-ordination
variable tasks will include working with department members in the creation of best
practices processes
The Pre Sales Executive will manage, develop and deliver Presales/solutions offerings for
Whrrl Solutions (System Integration, Professional Services, etc.).
Assists the CEO; leads him in delivering state-of-the-art proposals that contribute to
achieving the Whrrl sales plan.
Demonstrate strong proposal and PowerPoint skills and expertise. . The role requires
working closely with client-facing professionals and the ability to provide strategic pursuit
guidance, develop compliant proposal structures, outlines, and high-quality final
deliverables that meet Whrrl brand styles.
The Pre Sales Manager may be expected to provide “just-in-time” proposal processes, best
practices, tools, and other proposal guidelines.
Be expected to exercise highly-skilled competencies relating to mining, validating, and use
of reusable proposal content. The ability to create a new proposal and edit/repurpose
collateral originally developed
Responsibilities:
• Manages to build and deliver promptly, documents to address requests, such as
proposals, or quotations from Whrrl’s prospects /clients/govt
• Draw on industry expertise, bid standards, best practices, and resources, while
guiding Whrrl teams in the development of; clear competitive differentiators,
win strategies and themes, compelling Executive Summaries, high-quality
proposals & value propositions
• Effectively facilitate, manage, and support each proposal process phase,
including Kick off, onboarding, and delivery.
• Assists the CEO in promoting the solution in its product, service, and business
aspects during client meetings, or conference calls. Participates in the definition
of the solution and sales strategy to approach specific prospects and close deals
Candidate Qualifications, Education, Experience, Characteristics:
• A minimum of 2-3 years’ government Agri business proposal
knowledge/experience – preferably in the agribusiness -warehouse – and
related PaaS technologies
• Strong interpersonal and communication skills and the ability to create .foster
and expedite business proposals to Bank, and NBFC financial institutions and
work effectively with a wide range of contributing areas -
• Ability to create, compose, and edit excellent high-quality written materials,
and compelling proposals, that showcase Whrrl’s offerings, while under timing
pressure
• Knowledgeable of business operations, technology, legal and contract terms,
pricing and compliance, quality assurance, and business communications
• Action/Results Oriented: Holds themself accountable. Pursues excellence.
Focuses on the outcome
Come join RedBrick AI to build best in class software for developing artificial intelligence. You will use the latest technologies and tools to improve and refine the user experience. We offer competitive compensation and a dynamic and passionate work environment where you will be able to share ownership over the direction of the product.
Title: Frontend Product Engineer (React)
Roles and Responsibilities:
* Create and maintain application frontend related to project administration and management, including:
* Data and metric reporting
* Customer Onboarding
* Automated testing
* Understanding user pain points and designing solutions
* Common components for re-use
* Storybook
Minimum Qualifications:
* Bachelor's Degree in computer science or related field
* 3+ years of experience developing Saas application frontends, especially dashboards.
* High attention to detail and low tolerance for imperfection.
* Strong desire to build fabulous user experiences
- In-depth knowledge of Node.js and frameworks available for it.
- Understanding the nature of asynchronous programming and its quirks and workarounds.
- Good understanding of server-side templating languages.
- Good understanding of server-side CSS pre-processors.
- Basic understanding of front-end technologies, such as HTML5, and CSS3.
- Understanding of accessibility and security compliance.
- User authentication and authorization between multiple systems, servers, and environments.
- Integration of multiple data sources and databases into one system.
- Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform.
- Proficient understanding of code versioning tools, such as Git.
Benefits :
- Become one of the early members of a fast-growing, exciting startup.
- Have a real impact on the company's growth and evolution.
- Work on a wide variety of projects which are often ground upbuilds.
Key Responsibilities
1. Good to have experience on Angular JS, Cordova plug In and Ionic4
2. Good hands on exposure on Ionic Framework and development to create apps
3. Perform technical oversight and assessment of application and technical specifications.
4. Specify system architecture and development tools.
5. Good hands on exposure to JavaScript /jQuery libraries
6. In-depth understanding of HTML5, HTML4, CSS3 frameworks
7. Understanding of responsive design principles
8. Ability to design and conceptualize architecture
9. Exposure to widely used design libraries like Twitter Bootstrap etc
Desired Profile
1. 3+ Years of strong hands on knowledge of Ionic4 Framework, AngularJS and Cordova to build great web / mobile applications
2. The candidate will have an opportunity to grow your technical abilities by taking on challenging projects
Key Responsibilities
1. Good to have experience on Angular JS, Cordova plug In and Ionic4
2. Good hands on exposure on Ionic Framework and development to create apps
3. Perform technical oversight and assessment of application and technical specifications.
4. Specify system architecture and development tools.
5. Good hands on exposure to JavaScript /jQuery libraries
6. In-depth understanding of HTML5, HTML4, CSS3 frameworks
7. Understanding of responsive design principles
8. Ability to design and conceptualize architecture
9. Exposure to widely used design libraries like Twitter Bootstrap etc
Desired Profile
1. 3+ Years of strong hands on knowledge of Ionic4 Framework, AngularJS and Cordova to build great web / mobile applications
2. The candidate will have an opportunity to grow your technical abilities by taking on challenging projects