Customer Success Associate

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha,

Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.

Job Role - Social Media Executive

Experience Level - 1 year

Location - Bangalore

Responsibilities:

● Create Campaign Strategies and monitor the execution to achieve the brand objective

● Objective Identification and delivery via curating the best digital strategy

● Managing and Supervising Facebook ads, Instagram Ads, Twitter Ads, and Linkedin Ads

● Handling social pages of Instagram, Facebook, LinkedIn, etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● Define the most important social media KPIs.

● In-depth knowledge of paid marketing and daily implementation, reporting, and running of

paid marketing on all social platforms.

● Measure the success of every social media campaign, as per required metrics

● Stay up to date with the latest social media best practices and updates

● Work with copywriters and designers to ensure content is informative and appealing or has

relevant writing capability.

● Monitor SEO and user engagement and suggest content optimization.

● Communicate with industry professionals and influencers to create a strong network via

social media.

● Provide constructive feedback to the team and train them to achieve desired results.

What does a successful Senior DevOps Engineer do at Fiserv?

This role’s focus will be on contributing and enhancing our DevOps environment within Issuer Solution group, where our cross functional Scrum teams are delivering solutions built on cutting-edge mobile technology and products. You will be expected to support across the wider business unit, leading DevOps practices and initiatives.

What will you do:

• Build, manage, and deploy CI/CD pipelines.

• DevOps Engineer - Helm Chart, Rundesk, Openshift

• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline.

• Implementing various development, testing, automation tools, and IT infrastructure

• Optimize and automate release/development cycles and processes.

• Be part of and help promote our DevOps culture.

• Identify and implement continuous improvements to the development practice

What you must have:

• 3+ years of experience in devops with hands-on experience in the following:

- Writing automation scripts for deployments and housekeeping using shell scripts (bash) and ansible playbooks

- Building docker images and running/managing docker instances

- Building Jenkins pipelines using groovy scripts

- Working knowledge on kubernetes including application deployments, managing application configurations and persistence volumes

• Has good understanding on infrastructure as code

• Ability to write and update documentation

• Demonstrate a logical, process orientated approach to problems and troubleshooting

• Ability to collaborate with multi development teams

What you are preferred to have:

• 8+ years of development experience

• Jenkins administration experience

• Hands-on experience in building and deploying helm charts

Process Skills:

• Should have worked in Agile Project

Watch Your Health is seeking a highly motivated and experienced Claim Process Executive with Health Insurance background, to join our team. The ideal candidate will have experience in the health insurance industry and a passion for helping customers find the right health coverage.

• CRM implants for claim support at client location
• Resolve customer queries on policy coverage and health claim processes
• Facilitate to drive claims app for submission and tracking of claims by employees
• Respond to employee calls and emails as a direct SPOC allocated to specific corporates
• Collect and dispatch claim documents as per corporate requirement
• Coordinate with internal claims units at IL to ensure seamless cashless and priority processing.
• Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards.

Maintain the confidentiality of sensitive data and adhere to data protection guidelines.

Good English communication is compulsory

Company: ICICI Lombard.

Experience : 1.5 years of experience in Health Insurance Industry

Qualification : Graduation

Location : Mumbai

Job Type: Full-time

Pay: ₹19,000.00 - ₹21,000.00 per month

Benefits:

• Paid time off
• Provident Fund

Job Description

Technical lead who will be responsible for development, managing team(s), monitoring the tasks / sprint. They will also work with BA Persons to gather the new requirements and change request. They will help solve application issues and helping developers when they are stuck.

Responsibilities

·       Design and develop application based on the architecture provided by the solution architects.

·       Help team members and co developers to achieve their tasks.

·       Maintain / monitor the new work items and support issues and have to assign it to the respective developers.

·       Communicate with BA persons and Solution architects for the new requirements and change requests.

·       Resolve any support tickets with the help of your team within service timelines.

·       Manage sprint to achieve the targets.

Technical Skills

·       Microsoft .NET MVC

·       .NET Core 3.1 or greater

·       C#

·       Web API

·       Async Programming, Threading, and tasks

·       Test Driven Development 

·       Strong expert in SQL (Table Design, Programing, Optimization)

·       Azure Functions

·       Azure Storage

·       MongoDB, NoSQL

Qualifications/Skills Desired:

·       Any Bachelor’s degree relevant to Computer Science. MBA or equivalent is a plus

·       Minimum of 8-10 years IT experience and managing a team(s) out of which 4-5 years should be as a technical/team lead.

·       Strong verbal and written communication skills with the ability to adapt to many different personalities and conflict resolution skills required

·       Must have excellent organizational and time management skills with strong attention to detail

·       Confidentiality with privacy-sensitive customer and employee documents

·       Strong work ethic - demonstrate good attitude and judgment, discretion, and maintain high level of confidentiality

·       Previous experience of customer interactions

Dear Candidates,

We have an urgent opening for Baby Handler for Chennai Location.

Role: Baby Handler

Qualification: Any

Experience: Fresher – 1 Year

Salary: Best in the Industry

Notice Period: Immediate

Job Description:

·        Well-talented freshers are highly welcomed.

·        Can able to work in the hospitality field.

·        Should have patience and knowledge in handling newborn babies.

·        Ready to relocate to Chennai.

Thanks & Regards,

Dhanushka Dinakaran,

First Click Studios – Chennai

About the job

As the AGM - Acquisition, you will be responsible for developing and implementing our marketing strategy for player acquisition. You will consistently execute, learn, and iterate result-oriented marketing campaigns to ensure successful player acquisition and optimum utilization of all resources. Leading a team of marketing specialists, you will work with senior leadership across functions and ensure we achieve industry-leading revenue and budget targets consistently.

Responsibilities

• Develop and implement a cohesive marketing plan for player acquisition through various platforms.
• Ideate and execute innovative campaigns for player acquisition. Strategizing and implementing various promotional offers and bonus offers to increase player acquisition and deposits.
• Create aggressive monthly and quarterly acquisition plans and ensure we meet them.
• Track the effectiveness of ongoing campaigns through regular reporting that includes details of customer behaviour, usage, and spending.
• Analyse the customer journey and identify key touchpoints in the customer's interaction to optimize customer activation and acquisition.
• Prepare regular reports and presentations on marketing metrics.
• Conduct market analysis to identify challenges and opportunities for growth.
• Provide guidance and ideas to organize effective marketing events.
• Conduct thorough competitive analysis to stay informed and ahead of the competition.

Requirements

Qualifications

• Demonstrable experience in a senior role leading acquisition as well as designing and implementing successful marketing campaigns.
• Thorough knowledge of SEM, Facebook and CRM tools like CleverTap, Web-engage, etc.
• Advanced Excel skills and knowledge of SQL and Tableau is preferable.
• Ability to creatively solve business problems through strategic and innovative approaches.
• Ability to work with various teams in a complex environment, ensuring timely delivery of multiple projects.
• Highly analytical with the ability to collate, analyse, and present data and drive clear insights into decisions that improve KPIs.
• Ability to effectively communicate and manage relationships with senior management, company divisions, and partners.
• Ideally, should have gaming or e-commerce industry experience.

About BLITZPOKER

BLITZPOKER is part of one of the largest poker networks in the world with over a million registrations and 100,000 active users.

In India, majority-owned by i3 Interactive Inc. BLIZTPOKER brings together all the fun and class in the world of online poker games in India with its exciting poker tournaments and promotions. It offers varieties of games in poker like Texas Hold’em, Omaha, Open Face Chinese Poker among others for professional and recreational players.

Responsibilities

• Conduct market research to identify selling possibilities and evaluate customer needs
• Lead Generation

• Actively seek out new sales opportunities through cold calling, networking and social media

• Set up meetings with potential clients and listen to their wishes and concerns

• Prepare and deliver appropriate presentations on products and services

• Create frequent reviews and reports with sales and financial data

• Participate on behalf of the company in exhibitions or conferences

• Negotiate/close deals and handle complaints or objections

• Collaborate with team members to achieve better results

• Gather feedback from customers or prospects and share with internal teams

Requirements

• 2 to 4 Years in sales
• Good communication and experience on sales
• Candidate from HR consulting background will preferred

Skills

BDE-Lead Generation –B 2 B Sales