Customer Success Associate

At Appleute, we're not just developing software; we're shaping the future of technology by partnering with startups and SMEs to bring groundbreaking ideas to life. From sculpting Minimum Viable Products (MVPs) to scaling full-fledged platforms for millions of users, we engage in projects that challenge the status quo, powered by a blend of innovative technology, visionary founders, and transformative business models. Our work is driven by a passion for creating market-leading products that redefine industries.

Why Join Us?

Global Remote Culture: Embrace the freedom to work from anywhere in the world. Our remote-first approach ensures you have the balance and flexibility to work where you thrive.

Results-Driven Environment: We value outcomes over hours. Focus on making a significant impact, with the flexibility to manage your schedule around what works best for you.

Flat Organizational Structure: Say goodbye to bureaucracy. Our flat hierarchies mean your ideas and contributions are valued and can make a direct impact from day one.

A Team of A-Players: Join an elite team of tech enthusiasts and innovators. Our selective hiring process ensures you're working among the best in the industry, fostering an environment of learning and growth.

Innovative Tech Stack: Dive into cutting-edge technologies and tools. From JavaScript and TypeScript to AWS, Docker, and React/Express, you'll have the opportunity to work on exciting projects using the latest in tech.

You're a perfect fit if you're dedicated to:

Excellence in Code Quality: You understand that great products are built on clean, maintainable code.

Collaborative Problem Solving: You thrive in open discussions and enjoy brainstorming solutions with your team.

Continuous Learning: Your curiosity drives you to stay on top of new technologies and coding practices.

Taking Ownership: You take pride in your work, from concept to deployment, ensuring excellence every step of the way.

Your Impact:

Build Scalable Solutions: Develop software that's ready to grow from thousands to millions of users, focusing on performance and scalability.

Drive Integrations and Deployment: Implement seamless software integrations and efficient deployment strategies to enhance product capabilities.

Enhance Mobile Experience: Craft mobile-optimized applications and features that deliver exceptional user experiences.

Ensure usable Documentation: Hone your skills in improving documentation to be clear and concise that supports your team and project needs.

Technologies You'll Work With:

Frontend and Backend: JavaScript, TypeScript, React/Express, React Native, Node.js

Database Management: MySQL, Postgres and Prisma

Deployment and Version Control: AWS, Docker, Git/Gitlab, NPM

Salary Range - ₹30L – ₹40L

We are looking for a Content writer a technical content writer responsible for creating high-quality content that effectively communicates complex technical information to a variety of audiences.

This role requires a deep understanding of technical concepts, excellent writing skills, and the ability to translate technical jargon into plain language that is easily understood by non-technical audiences.

Key responsibilities of a technical content writer include:

·        Research technical topics and stay up-to-date with industry trends and developments.

·        Developing a deep understanding of the target audience and creating content that speaks to their needs and interests.

·        Creating original content, such as blog posts, whitepapers, case studies, and technical documentation.

·        Collaborating with subject matter experts to ensure the accuracy and relevance of content.

·        Editing and proofreading content to ensure clarity, accuracy, and consistency.

·        Optimizing content for search engines and ensuring that it adheres to best practices for SEO.

·        Managing content calendars and ensuring that deadlines are met.

·        Analyzing the performance of content and making data-driven decisions to improve content effectiveness.

·        Communicating complex technical concepts clearly, concisely, and engagingly.

·        Staying up-to-date with the latest content creation tools and technologies.

Qualifications:

·         Bachelor's degree in a relevant field, such as technical writing, computer science, or engineering.

Experience:

·        Proven 2-3 years of experience as a technical writer or similar role

·        Experience with content management systems and other content creation tools.

·        Experience in a technical writing or content creation role is preferred.

Skills:

·        Strong writing and editing skills, with the ability to write clear, concise, and engaging content.

·        Excellent research skills and the ability to learn new technical concepts quickly.

·        Knowledge of SEO best practices and the ability to optimize content for search engines.

·        Familiarity with programming languages and software development methodologies.

·        Attention to detail and a commitment to producing high-quality content.

·        Strong communication and collaboration skills.

·        Ability to work independently and manage multiple projects simultaneously.

• Excellent LSI-based content writing, editing, and proofreading skills.
• Ability to work independently and manage multiple projects simultaneously.
• Strong attention to detail and ability to adhere to tight deadlines.
• Familiarity with SEO, digital marketing strategies, WEB 3.0, WEB 2.0, brand storytelling, SEO friendly website consulting.

   Company Benefits

·        PF,ESI.

·        Fun Friday.

·        Team Lunch.

·        Birthday Celebration.

·        Annual Party.

·        RNR Program.

·        Joining Bonus for immediate joiners.

Invidoe is creating the future of video creation on the browser, across devices, collaborative and easy. We are looking for a tech-savvy & result-driven individual who is interested in working as an SEO Executive @ Invideo

You will be working closely with the SEO lead, primarily focusing on multiple author outreach projects. 

The position requires you to be fluent in written and oral English to build relations effectively with the authors. You will be required to research to identify potential websites. And use the information to improve and develop creative email pitches. 

We are a growing organization. Things change rapidly over here. An ideal candidate should be compatible and flexible to work with various internal teams. 

Responsibilities: 

• Implementing an off-page SEO link-building strategy. 
• Develop personalized email pitches to reach out to potential prospects. ● Analyzing the website using the analytical tool. 
• Leading keyword research and implementing it during link acquisition. ● Staying up to date with the latest Google algorithm changes. 
• Experience working with analytics tools including Google Analytics, Ahrefs, and Google Keyword Planner. 

Requirements: 

• Effective communication skills including a solid grasp of English grammar and professional writing ability. 
• Extensive experience in SEO. 
• Ability to come up with new ideas to establish quality relationships with different website owners and vendors. 
• Any graduate with relevant experience of 1-3 years. 
• Team player with the highest level of integrity. 
• Good knowledge of backlink analysis. 
• Working knowledge of Google Analytics.

Hood is a new-age anonymous social network.

Hood has recently raised $3.2Mn seed funding and is backed by top VCs, 16+ unicorn founders including Vijay Shekhar Sharma - PayTM CEO, Ritesh Agarwal- OYO CEO, Kunal Shah - Cred CEO and outstanding management team.

We are looking for an ambitious and energetic Business Development /Enterprise Sales person to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills

You’ll be our: Interaction Design Manager

You’ll be based at: IBC Knowledge Park, Bengaluru

You’ll be aligned with: Customer Experience Lead

You’ll be the member of: Customer Experience Team

What you’ll do :

As a design leader, you will be working with Product managers, Experience managers and Engineering teams to define strategies and lead the creation of great unparalleled customer experiences

You will be owning & driving the quality of Customer and Business-facing interfaces designed across customer journeys

You will be designing how designers design. Dream, explore, create, and nurture other designers’ skills and processes, identifying areas for improvement through collaborating across functions at company

Involve yourself in increasing the effectiveness of the entire team by helping to define and adapt design processes that elevate the productivity and well-being of the Interaction Design Team

Manage communication and documentation within the interaction design team, partner with other functions, external contacts, and contribute to a company-wide understanding of the role of design

Introduce new ideas, new processes, and new tools to best support an efficient process, creative work, and consistently high-quality execution

Facilitate project scheduling, establish deadlines, ensure the team is aware of key milestones, lead team meetings, and coordinate creative/design reviews throughout the entire product lifecycle

Here’s what we are looking for:

6-9 years in Interaction Design, with an emphasis on digital product design

Experienced in managing design team and comes with a deep understanding of design methodology and the creative process

Experienced in collaboration and building relationships - interfacing with Research, Product, Marketing, and Engineering teams

Experienced in scoping, managing, and facilitating design sprints and workshops with large interdisciplinary teams

Must be driven by outcomes and committed to continuous learning

Experience in working with rapid-growth companies or startups is an added advantage

What you'll bring :

Degree in design from Tier 1 Design schools would be preferred but is not a mandate

6-9 years of relevant experience

• Provide timely status updates and proactive communications on issues to the managers and clients
• Manage full SDLC including development queue and change requests and plan deployments
• Develop and maintain application updates and changes
• Develop new modules in application including interfaces and APIs
• Contribute to meet overall organization initiatives/objectives
• Have the ability and willingness to acquire in-depth understanding of domain and existing products (beyond software) to deliver enhancements/ fixes for customer requirements.
• Must be able to provide long-term commitment

Experience

• Expert with http://asp.net/" target="_blank">ASP.Net Web Forms, MVC, Web API, C#, http://vb.net/" target="_blank">VB.Net (at least 2-3 yrs)
• Expert with SQL Server 2008+ and writing queries
• Expertise with jQuery, Javascript
• Strong OOPs concepts
• Ability to meet objectives, goals and deadlines with minimal supervision
• Must be fluent in written and spoken English to interact with international clients
  Prefer immediate joining or short notice period. Please Apply Now.