
Roles & Responsibilities
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Be part of the customer success team and own a process in user onboarding journey
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Own the Revenue Operations end-to-end for our Customers; helping out Customers from post-sales to program onboarding.
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Ensure good customer experience and execute a feedback loop to improve the related processes
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Understand Crio’s product offerings and customer acquisition process
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Organize and manage work and report progress with CRM/Spreadsheets
Skills/Expectations
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Good communication skills in English and Hindi (optional)
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1+ years exp of customer handling roles preferred
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Motivation and drive to learn and grow in career
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Problem solving skills to handle work scenarios, take decisions and manage the work in a time effective manner

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- Identify multiple innovative solutions to solve day-to-day development problems.
- Assist in mentoring and supporting the next-level team.
- Work in an Agile development environment to implement user stories as well as assist teammates with their tasks.
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- A degree in Computer Science or Engineering, experience in designing, developing, and maintaining software or an equivalent level of work experience, and a track record of substantial contributions to software projects with high business impact.
- Must have an understanding of SaaS software development practices.
- Must have experience working in a microservices environment utilizing Kubernetes and Docker.
- Must have experience working with GIT source control management.
- Cope with change and evolve with technology platforms as needed.
- You are a wizard with HTML/CSS.
- Experienced in developing C# applications utilizing .NET Core (or Framework 5)
- Experienced with creating Angular 2+ applications and/or React SPA applications.
- Experienced in working with SQL Server and writing complex T-SQL
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- 5+ years development with C# .NET Framework + .NET Core
- 5+ years working with microservices architecture
- 5+ years developing Web UI with HTML / CSS
- 5+ experience working with SQL Server
- 3+ years of experience working with Angular 2+ or React
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- 1+ years of experience working with Docker
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