Inside Sales Executive

Key Responsibilities:

 Taking ownership of customer issues reported and seeing problems through to resolution

 Understand, interpret, reproduce, and diagnose issues reported by the customers.

 Researching, troubleshooting and identifying solutions to resolve product issues

 Should be able to handle voice calls, emails and online web sessions with the customer as part of technical troubleshooting

 Should exhibit patience and empathy while working with customer with an aim to drive positive customer experience

 Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

 Following standard procedures for submitting tickets to the engineering team for further investigation of unresolved issues

 Contributing actively towards knowledge base articles

 Adherence to strict SLA’s

 Ready to work in early morning, general and afternoon shifts, including weekends, on rotation basis

 Should demonstrate an aptitude and appetite for learning newer technologies while expanding on the core knowledge

 The engineer should be available to work in the late evening shift (4pm - 1am) if required.

Primary skills:

 3-8 years of relevant experience.

 Strong technical knowledge on:

• Cloud Technologies – AWS, Azure etc.
• Databases – SQL, Oracle, MySQL etc.
• Operating Systems – Linux, Windows etc
• Networking – Basic networking concepts and troubleshooting
•  Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience with REST and SOAP calls.

 Excellent communication skills – English written and verbal

 HTTP technology and principles, including REST and SOAP principles (Required)

 JSON & XML Data formats (required)  Javascript Regular Expression (Good to have)

 Good understanding of networking protocols and applications (TCP/IP, proxies, load balancing, firewalls, etc.) (Required)

 Working knowledge of database technologies and SQL (Required)

 In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus, but not required)

 Strong analytical and logical reasoning for technical troubleshooting

 Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.

 Should be a team player who keeps team’s success before individual achievements

 Knowledge on data integration (Informatica/ Mulesoft)

Company Name: *GBH Auto Mechanics & Services LLP                                                                              

Job Profile: HR Executive

Job Description

We're seeking a qualified HR Executive to recruit a sales executive regarding selling annual car and bike subscription products

that our customers have grown to rely on. We are a growing platform and are required to target customers by hiring more

sales executives daily.

Experience: 0 - 5 years

Job Location: Work from home

Selection process:- HR round & Manager round

Qualification: Graduation

Salary offered: 15k - 25k

Working days: 6 working days (Sundays off)

Shifts: 10:00 am -7:00 pm

Mandatory language: English & Hindi

Laptop: candidates are to use their laptops.

Additional Compensation: If applicable, this will be decided based on your designation.

• Public clouds, such as AWS, Azure, or Google Cloud Platform
• Automation technologies, such as Kubernetes or Jenkins
• Configuration management tools, such as Puppet or Chef
• Scripting languages, such as Python or Ruby

• Bachelor's degree in Engineering field
• 10+ years relevant work experience, including technical program management or equivalent management experience in a mid- to large-sized Financial Technology firms or Payment’s technology divisions running complex software development programs with multiple stakeholders for at least 5 years.
• 3+ years of experience as a People Manager, managing a team of 40 to 50 members, inclusive of building and growing the team.
• Broad experience, across functional and technical areas, designing, developing, deploying, and maintaining large scale projects in BFSI Domain.
• Looking for professionals who have started their career into Development and Coding; have grown into Tech Lead roles followed by further transition into Project Management roles under BFSI domain.
• Should have entirely owned the product development from start to end, i.e., inception to implementation. Someone who has worked on end-to-end implementation/development will be apt for this role.
• Should be an expert in stake holder management, negotiating the requirement with the product team and understanding the timeline, team size, and the budget of the project.
• Must also analyze requirements Vs the timeline.
• Should be able to help interact with the architects meaningfully and gain knowledge of what infrastructure, the technology, APIs to use, front-end dependencies, solutions, and integration across the organization, the candidate should understand the business requirement and how to implement it technically. Accordingly, they will be able to plan and deliver.
• Working expertise in Agile, Jira, and Cloud is mandatory. Agile Safe is essential.
• Exposure to running agile ceremonies, change or release management. ServiceNow and similar change management tools are highly considerable.
• Working experience with microservices, API servers, Mobile and Web Application Development is a must.
• Prior experience with CI/CD software development process

Business knowledge

• The person must have knowledge in at least one domain, i.e., Credit Cards, Lending, Investment, and Insurance.
• Such domain knowledge and experience should be from the recent one and not from the earlier stages of the career.

BDE-Based out of Gandhinagar
Roles and Responsibilities :

You will be required perform primary and secondary research to build a detailed understanding of the target market, industry, opportunity & devise a detailed sales plan and implement it.

• Oversee the sales process to attract new clients.
• Finalizing the deal
• Build long term business relationships with client leaders and decision makers.
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Maintain fruitful relationships with clients and address their needs effectively.
• Research and identify new market opportunities .
• Need to approach through email, Zoom meeting, Calls and Visit

     Desired Candidate Profile

• Dynamic personality with excellent verbal, written, presentation skills, capable of giving demos independently
• Fast learner and passion for sales
• Self-motivated with a result driven approach.
• Strong inter-personal skills.

About the Company

Leap Info Systems Pvt. Ltd. - A software product company with its products and solutions in the convergent lighting controls and automation. Recently Leap acquired elitedali – worlds first Niagara based lighting controls and automation solution, from one of the leading US organization.

We are a passionate team on a mission to develop innovative controls and automation products. We are expanding our product development team and are in search of like-minded highly passionate team members who would like to contribute to the leading lighting controls and automation product. We have customers in India, Europe, USA, and Australia.

Eligibility

Any suitable graduates (0 to 2 years experienced) who meet prescribed qualities and job responsibilities. Preferred but not limited to engineering graduate in Computer/IT/Instrumentation/EnTC etc.
Job Responsibilities

Be a part of the product development team for maintaining as well as developing new products based on JAVA and Niagara Software framework.

Qualities

• Self-Learner
• Analytical skills
• Able to work with Cross-functional team
• Problem-solving approach
• Good Team Player with Positive vibes

What you must have,

• Hands-on programming at academic or at the hobby level.
• Good knowledge of Java/J2EE related technologies
• Good knowledge of solution-based approaches
• Good communication skills - phone, email and in-person.

What you can expect from LEAP,

• Positive conducive working environment to grow with cross-functional team members.
• Flexi working hours with defined responsibilities.
• Opportunity to work with leading open standard automation framework like Niagara Software, Lighting controls technologies like DALI, Wireless etc
• Be the active part of an emerging global product company