Inside Sales Executive

• Proficiency in Java, with a good understanding of its ecosystems
• Sound knowledge of Object-Oriented Programming (OOP) Patterns and Concepts
• Familiarity with different design and architectural patterns
• Skill for writing reusable Java libraries 
• Knowhow of Java concurrency patterns
• Basic Understanding of the concepts of MVC (Model-View-Controller) Pattern, JDBC (Java Database Connectivity), and RESTful web services
• Experience in working with popular web application frameworks like Play and Spark

Location: Bengaluru

Experience: 3+ Years

We are looking for a highly motivated Support Engineer to be part of Borderless Softtech Pvt Ltd Support team. In addition to strong technical competency, the position requires the ability to effectively work with different teams.

The Support Engineer will be responsible for production support of the Stockal applications on the cloud. The role involves continuous collaboration with business, development teams & partners. Our ever-evolving technology stack ensures a phenomenal learning culture in the team.

Responsibilities:

• Handling On-call production support, Change and Incident Management for critical systems.
• Setting up alerting and monitoring, troubleshooting application issues in AWS cloud.
• Prepare, evaluate and maintain tools supporting and process automation for software product release.
• Perform with project teams to identify apt build schedule and initiate packaging and build process.
• Drive projects that improve support-related processes and technical support experience.
• Manage build automation and integration tools (Jenkins, Maven) and processes.
• Create scripts to automate build processes to improve organizational performance.
• Demonstrate technical, analytical and problem-solving skills.
• Providing support in the form of procedural documentation.
• Drive development team towards best-in-class, continuous integration/delivery tools and procedures.

• Test current products and identifying deficiencies
• Suggest solutions to identified product problems 
• Investigate product quality in order to make improvements to achieve better customer satisfaction
• Plan, create and manage the overall Quality Planning strategy
• Collaborate with the Product Development team to ensure consistent project execution
• Identify quality assurance process bottleneck and suggest actions for improvement 
• Oversee continuous improvement projects 
• Collect quality data 
• Identify key KPIs for product quality

• Strong grasp of computer science fundamentals and excellent problem-solving skills.
• Good understanding of software engineering practices, Data Structures & Algorithms.
• Solid programming skills in Java/Kotlin.
• Good communication skills.
• Strong sense of ownership and accountability.
• Experience in Reactive programming, Asynchronous programming and Unit Testing will be an added advantage.
• 3+ years of experience in product driven organization.
• A Bachelors or master’s degree in engineering from a reputed institute (preferably IITs, NITs, or other top engineering institutes)

• alling existing and potential customers to persuade them to purchase company products and services
• Accurately record details of customers' purchase orders
• Processing all customer purchases accordingly
• Generating promising leads for the outside sales team to pursue
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services
• Developing and sustaining solid relationships with customers to encourage repeat business
• Using sales scripts proffered by the company to drive sales and respond to customer rejections
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales