Customer Support

Relationship Manager (Field Sales)

Company - Mittsure Technologies

-Locations: Pan India (Uttar Pradesh, Uttarakhand, Punjab, Delhi NCR, Himachal, Rajasthan, Bihar, Karnataka, Maharashtra, Madhya Pradesh, North East, Haryana, West Bengal, etc.)

Department: Sales & Marketing

-Work Mode: Remote + Field (Monday to Saturday, 9:30 AM to 7:00 PM)

Qualification: Graduate (Any Stream)

Experience: 0–5 Years

CTC: ₹4.2 LPA (Fixed) + ₹3.8 LPA (Variable) + Travel Allowance 

-About Mittsure

Mittsure Technologies is a rapidly growing EdTech company that provides end-to-end academic and infrastructure solutions for schools.

Aligned with the National Education Policy (NEP) 2020, Mittsure empowers schools through innovative products such as books, flashcards, life-skill boards, Olympiad programs, and digital learning tools.

The company’s mission is to transform learning and support educational institutions from pre-primary to higher secondary levels.

-Role Overview

The Relationship Manager will act as the face of Mittsure within their assigned region. The role involves promoting Mittsure’s learning products, driving business growth, and developing strong relationships with schools, bookstores, and distributors.

-Key Responsibilities

1) Generate leads and drive sales of Mittsure products and Olympiad programs to schools and distributors.

2) Conduct product demonstrations, training sessions, and school visits to showcase offerings.

3) Build and maintain long-term relationships with school decision-makers and partners.

4) Identify and explore new market opportunities; share insights for business development.

5) Participate in education fairs, events, and exhibitions to enhance brand presence.

6) Coordinate with Area Relationship Managers and maintain regular sales reporting.

Desired Candidate Profile

1) Excellent verbal and written communication in English, Hindi, and the regional language.

2) Energetic, self-motivated, and target-driven with a passion for fieldwork.

3) Strong presentation,and negotiation skills.

4) Proficient in MS Office and reporting tools.

5) Must own a two-wheeler for field mobility.

6) Open to travel and relocation across India.

7) Fresh graduates with strong motivation and communication skills are encouraged to apply.

-Benefits and Growth

1) Competitive salary structure with attractive performance incentives.

2) Career growth opportunities in a fast-scaling EdTech organization.

3) Comprehensive sales training and onboarding support (buddy system for initial field visits).

4) Company-managed stay and expenses during training.

-Selection Process

1) Screening Round

2) Business Head Interview

3) HR Interview

4) Training and Mock Evaluation

Selected candidates receive a Letter of Intent (LOI) before training.

Final offer issued after successful completion of mock evaluation.

Job Summary

We are seeking an experienced Senior System Administrator responsible for managing and maintaining the organisation’s IT infrastructure, including Windows and Linux servers, network devices, security systems, storage solutions, and enterprise applications. The role ensures high availability, security, and performance of all IT systems while supporting business operations.

Key Responsibilities

Server Administration

• Install, configure, and maintain Windows Server environments (Active Directory, DNS, DHCP, Group Policy).
• Manage and maintain Linux machines for application hosting and system services.
• Administer and maintain Application Servers supporting internal business applications.
• Manage and maintain Biometric Servers used for employee attendance and access control systems.
• Monitor server health, performance, and system logs.
• Perform system updates, patches, and security hardening.

Storage and File Services

• Manage and maintain Samba File Servers for shared storage and user access.
• Administer NAS storage systems (Synology), including storage allocation, access permissions, and performance monitoring.
• Ensure proper storage utilisation and secure data access.

Network Infrastructure Management

• Configure and manage Sophos Firewall, including firewall rules, NAT policies, VPN configuration, and threat protection.
• Configure and maintain Cisco and Netgear switches, including VLAN configuration and network segmentation.
• Manage and maintain wireless access points to ensure reliable and secure Wi-Fi connectivity.
• Monitor network performance and troubleshoot connectivity issues.

Proxy and Security Management

• Install, configure, and maintain Proxy Servers for internet access control and monitoring.
• Monitor firewall logs, network security alerts, and implement security policies.
• Ensure network infrastructure is protected against unauthorised access and threats.

Backup and Disaster Recovery

• Implement and manage backup and restore solutions for servers, NAS, and critical business data.
• Perform periodic backup verification and disaster recovery testing.
• Ensure backup policies and schedules are properly maintained.

Power and Infrastructure Management

• Monitor and maintain UPS systems to ensure an uninterrupted power supply for servers and network infrastructure.
• Coordinate with vendors for UPS maintenance, battery replacement, and power infrastructure reliability.

System Monitoring and Troubleshooting

• Proactively monitor servers, network devices, storage systems, and applications.
• Troubleshoot and resolve system, network, and application-related issues.
• Maintain proper documentation of infrastructure configurations and procedures.

Vendor and Infrastructure Coordination

• Coordinate with vendors for hardware procurement, infrastructure support, and service management.
• Plan and implement infrastructure upgrades and improvements.

Required Skills

• Strong experience with Windows Server Administration
• Good knowledge of Linux System Management
• Experience with Sophos Firewall
• Knowledge of Cisco and Netgear networking devices
• Experience with NAS storage (Synology) and Samba File Server
• Experience managing Application Servers and Biometric Systems
• Experience with Backup and Disaster Recovery
• Understanding of network security and monitoring

Job Summary

We are seeking an experienced and dynamic Sales Manager to lead and grow our Cold Chain Solutions business. The ideal candidate will be result-oriented, comfortable with field sales, and capable of managing client relationships while handling challenging situations with professionalism.

Key Responsibilities-

Develop and implement effective sales strategies for cold chain solutions

Identify and generate new business opportunities while managing key client accounts

Conduct regular field visits to understand customer requirements and provide suitable solutions

Prepare sales reports, forecasts, and presentations using MS Excel and other reporting tools

Coordinate with internal teams to ensure smooth execution of projects and timely delivery

Handle critical customer situations and objections in a professional and solution-driven manner

Achieve assigned sales targets and contribute to overall business growth

Required Qualifications & Experience-

Minimum 2 years of experience in sales, preferably in cold chain, refrigeration, logistics, or related industries

Strong communication, negotiation, and presentation skills

Good working knowledge of MS Excel and basic sales reporting

Ability to work under pressure and manage critical situations effectively

Willingness to travel for regular field visits

Preferred Candidate Profile

Male/Female candidates are welcome

Candidate should be based in Goregaon, Mumbai, or willing to commute

Job Description

Are you passionate about making a difference in people's lives through groundbreaking products and services ? Look no further! Protectol Health is a pioneering pharma-tech company with a holistic approach that spans conventional pharmaceuticals, nutraceuticals, nutrients, and business safety. Our dedication to the value of "Life matters" is not just a slogan – it's ingrained in every facet of our work culture and offerings.

With dedicated divisions in Pharma, Technology, Nutraceuticals, Nutriments, and Business Safety, we drive impactful research and development activities that redefine industries and touch lives. Our operational footprint extends across the GCC countries and India, allowing us to reach and transform communities on a grand scale.

If you're enthusiastic about creating a positive impact and wish to be a part of an organization that values and prioritizes lives, Protectol Health welcomes you. Join us in our mission to shape a healthier present and future. Your expertise and passion will find a meaningful home here.

Roles and Responsibilities

As an Embedded Firmware Engineer, you will be responsible for:

● Leading the firmware development for our product line of safety and medical devices.

● Designing, developing, testing, and maintaining embedded firmware.

● Collaborating with cross-functional teams to define software requirements, specifications, and architectures based on product requirements and industry standards.

● Implementing firmware solutions that comply with ATEX certification, IEC 61508, and Functional Safety (SIL standards) for devices used in hazardous locations.

● Conducting thorough testing and validation of firmware to ensure reliability, accuracy, and compliance with safety standards.

● Optimizing firmware for power efficiency and performance to meet the life of portable and battery-powered devices.

● Implement firmware algorithms for sensor calibration, data processing, and user interface interactions.

● Assisting in hardware-software integration, debugging, and troubleshooting to ensure seamless functionality of the devices.

● Collaborating with Quality Assurance and Product Validation teams to ensure the highest quality of firmware deliverables.

● Participating in code reviews and providing constructive feedback to improve code quality and maintainability.

● Keeping abreast of emerging technologies, industry trends, and advancements in embedded systems for continuous improvement and innovation.

Skills and Qualifications:

● Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or related field.

● 3+ years of experience in embedded firmware development for portable and wireless gas detectors and docking stations.

● Proficiency in C/C++ programming languages for embedded systems.

● Hands-on experience with a complete product development cycle is an add-on.

● Experience with STM32/STM8/ MSP430 or any other low-power microcontrollers for the development of low-powered devices.

● Experience in reading and optimizing analog data in various types of ADCs.

● Understanding of ATEX certification requirements and compliance.

● Understanding and practical experience with Functional Safety standards (SIL2/3 standards) in the development of safety-critical systems is an add-on.

● Experience with coding standards. (eg: Misra-C) Familiarity with System architectures and communication protocols like I2C, UART, SPI, etc. Knowledge of sleep modes and low-power optimization techniques for battery-operated devices.

● Experience in developing and using custom segment LCDs (TN, STN, etc.) used in battery-powered ultra-low power devices.

● Experience with software development tools, version control systems, and bug-tracking systems. Strong analytical and problem-solving skills with attention to detail.

● Excellent communication and teamwork skills.

● Advantages for individuals who thrive in a startup setting.

Work Culture

At Protectol Health, we prioritize our diverse and talented team. We offer flexible work arrangements and resources for well-being to support our employees' personal and professional growth. By putting people first, we attract and retain top talent and drive innovation toward our mission of improving health and well-being

• Professional cold calling to convert suspect lead to prospect quality lead.
• Schedule business development meetings with prospective clients Email company profiles to prospective clients.
• Call on leads.
• Promote company services features with precise presentation and identify client requirements in the meeting.
• Share email quotation and the rate bifurcation.
• Ensuring adherence to SGB levies and Guidelines.
• Rapport building, Convincing and negotiating, and a strong follow-up to confirm the business with the client.
• Update new client details in the system and share them with the team. 

• Experience in understanding and Debugging of java web-based technologies (Java, Java Spring, JSP, Servlet, JavaScript, CSS, XML, JSON). 
• Experience with API Background like Linux, Windows, Jason 
• Good knowledge of Oracle PLSQL and Shell scripting. 
• Excellent verbal and written communication skills. 
• Demonstrated ability to install, configure, maintain, upgrade, troubleshoot, repair, and support Adobe Experience Manager (AEM/CQ5). 
• Comfortable with basic scripting and programming (Java, C , Python, Powershell, Bash, etc). managing known hosts and troubleshooting connection issues Support of AEM/CQ5 infrastructure with load-balanced, replicated and fail-over capabilities. 
• Installation / configuration / maintenance of Apache webserver and Dispatcher module configs. 
• Ability to monitor Adobe Experience Manager/CQ5 infrastructure and provide both proactive and reactive support, problem management and root cause analysis. 
• Support application deployment into the Adobe Experience Manager environments, configuring application needs, deploying code/content, troubleshooting and performance tuning. 
• Experience in troubleshooting production environment issues and working closely with Development teams Able to work on Linux/unix environments

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.