Customer Support

Candidate must have 7+ years of experience in ML, Generative AI, NLP, ASR, and LLMs (preferably healthcare).

Candidate must have strong Python skills with hands-on experience in PyTorch/TensorFlow and transformer model fine-tuning.

Candidate must have experience deploying scalable AI solutions on AWS/Azure/GCP with MLOps, Docker, and Kubernetes.

Candidate must have hands-on experience with LangChain, OpenAI APIs, vector databases, and RAG architectures.

Candidate must have experience integrating AI with EHR/EMR systems, ensuring HIPAA/HL7/FHIR compliance, and leading AI initiatives.

Key Responsibilities:

● Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.

● Project Management: Lead the end-to-end implementatio, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.

● Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging platform. Utilize process mapping and data analysis to drive continuous improvement.

● Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration . Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.

● Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.

● Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.

● Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.

Qualifications:

● 1 to 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.

● Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.

● Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.

● Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.

● Proven expertise in financial operation processes and related software solutions is a plus

● Proficiency in developing business intelligence solutions or with low-code tools is a plus

Why Join ?

● Opportunity to work with a cutting-edge financial technology company.

● Collaborative and innovative work environment.

● Competitive compensation and benefits package.

● Professional development and growth opportunities.

• experience in algorithm development with a focus on signal processing, pattern recognition, machine learning, classification, data mining, and other areas of machine intelligence.
• Ability to analyse data streams from multiple sensors and develop algorithms to extract accurate and meaningful sport metrics.
• Should have a deeper understanding of IMU sensors and Biosensors like HRM, ECG
• A good understanding on Power and memory management on embedded platform

•  Expertise in the design of multitasking, event-driven, real-time firmware using C and understanding of RTOS concepts
• Knowledge of Machine learning, Analytical and methodical approaches to data analysis and verification and Python
• Prior experience on fitness algorithm development using IMU sensor
•  Interest in fitness activities and knowledge of human body anatomy

You will be responsible for achieving Monthly, Quarterly & Annual targets of Sales Qualified leads and Revenue:

Plan

• Assisting in creating, planning and implementing business development strategy and lead generation initiatives
• Research on global tech market dynamics, competition, and clients
• Identify potential prospects by analyzing markets/domains and track potential prospective clients

Outreach

• Reach out via multiple channels (Cold calling, LinkedIn, email)
• Set up meetings with key decision makers and ensure their shows on the appointment

Discovery

• Understand the needs of the lead to uncover how Thence can aid them
• Showcase Thence’s capabilities in an unobtrusive and consultative manner
• Qualify all leads as per criteria in a professional and creative manner

Prospect

• Ensure that the communications to clients are as per schedule and follow ups are on time
• Develop strong relationships with key prospects during and after the sales lifecycle
• Reconnect with cold leads and continuously build the pipeline

Measure & Improve

• Track, update, analyse and present sales reports to the Management
• Support the Business Development Head in running the BD function efficiently and effectively
• Meet the performance goals defined periodically

Skills Required

• Good storyteller - strong, verbal, and written communication skills
• Highly organized - finding a method to the madness 
• Critical thinking - takes quick and insightful decisions
• Knowledge hungry - an always-on learning mindset
• Team player-  managing multiple stakeholders

Qualifications

• Proven track record in lead generation predominantly via telecalling
• Good working knowledge of lead generation tools
• Prior stints at a B2B /IT/Product business with good understanding of B2B KPIs 
• Experience in the US Sales

Behavioural Scientist

Cubera is a data company revolutionizing big data analytics and Adtech through data share value principles wherein the users entrust their data to us. We refine the art of understanding, processing, extracting, and evaluating the data that is entrusted to us. We are a gateway for brands to increase their lead efficiency as the world moves towards web3.

What You'll Do:

• Work with Data Scientists to evolve patterns of Human behavioural traits and participate in Profile Building.
• Contribute to the Visual, Textual, Audio and other forms of Inquiry to determine the behavioural traits and develop various personas.
• Apply Human psychological theories to practice
• Help Develop psychographic inquiry based system to understand the users.
• To Develop Marketing Psychology patterns to gage buyer behaviour by banking on
• cognitive biases.
• To Develop CPM or HEM approaches appropriately to assist the marketing, sales and
• data science team.
• Impeccable grasp of the English language, including idioms and current trends in slang and expressions

What are we looking for (Competencies) :

• Should be a graduate in Psychology, Journalism/ Mass communication
• Should be aware about new age technologies
• Should know about New age user economy
• Impeccable grasp of the English language, including idioms and current trends in slang and expressions
• Should be able to clearly express views and articulate
• Clear understanding of psychographic tests
• Should have done survey frameworks

Benefits:

• Competitive Salary Packages and benefits
• Collaborative, lively and an upbeat work environment with young professionals

Job Category: Data Science

Job Type: Full Time

Job Location: Bangalore/Chennai

• Work directly with the other Software/Firmware Engineers and Electrical/RF/Systems Test Engineers to write needed software
• Design and implement software platform for firmware on embedded CPUs with multiple OS such as Windows, Linux, FreeRTOS, TI-RTOS and embedded Linux
• Use compliers, debuggers revision control and automated build systems.
• Design/develop components of software platform for use by other developers to extend its capabilities and build custom applications/behavior on top
• Develop build methodologies, debugging tools/utilities
• Develop and release Software using Agile methodology
• Write unit tests and support continuous integration and automated test methodology
• Brainstorm for new ideas and ways to improvement product and processes
• Consult with peers for feedback during debug/testing stages
• Document and maintain design processes

Job Summary

• Lead technology developer responsible for managing self and a team of 1-2 developers
• Typical experience of 2-4 years
• Handing internal business users and external vendors
• Reporting directly to C level

Responsibilities and Duties

• Development of in house product platform
• Documenting platform roadmap
• Implementing and managing the product rollout as per roadmap
• Triaging issues and troubleshooting
• Managing different environments - development, test, production

Key Skills
MongoDB, Node.js, AngularJS, Angular, Amazon Web Services, JavaScript, REST, JSON, S3
Required Experience and Qualifications

• 2-4 years of experience
• Education qualification - BE
• Product development background
• Strong communication skills with confidence in managing cross-geographical stakeholders

Benefits

• Access to the C suite with first hand contribution to strategy development
• Flexible working hours and remote working when required
• Operations based in Koramangala
• Trainings and certifications can be reimbursed