Customer Success Manager

At BigThinkCode, our technology solves complex problems. We are looking for a talented problem solver with middleware and backend development expertise to join our technology team at Chennai.

Must have skills:

• Event drive architecture (EDA) microservices project experience MUST
• Any programming: Typescript or nodeJS or Python or Java or Golang
• Hands on experience using Middleware like e.g., Apache Kafka or RabbitMQ or Redis.
• Aware about Asynchronous and Loose Coupling.
• Familiar with API’s gateway and microservice design patterns.

Below job description for your reference, if interested share your profile to connect and discuss.

Company: BigThinkCode Technologies

URL: https://www.bigthinkcode.com/

Role: Senor software engineer (backend, middleware)

Experience required: 3–6 years

Work location: Chennai

Joining time: Immediate – 4 weeks

Work Mode: Work from office (Hybrid)

About the Role:

Scalable Systems & AI Integration – We are looking for a talented Senior Software Engineer to join our team and lead the development of high-performance, distributed systems. This role is ideal for an engineer who thrives in fast-paced environments, enjoys tackling complex data challenges, and is eager to bridge the gap between traditional microservices and modern Agentic AI workflows.

Key Responsibilities:

• Architect & Build: Design and implement highly scalable microservices capable of processing massive data volumes with low latency.
• Event-Driven Systems: Develop robust, asynchronous communication patterns using event-driven architecture to ensure system resilience and decoupling.
• AI Integration: Lead the integration of Large Language Models (LLMs) and Agentic AI workflows into existing enterprise applications to enhance automation and intelligence.
• Database Management: Optimize data storage and retrieval strategies; leverage MongoDB and explore/implement Graph Databases (e.g., Neo4j, Google Spanner) for complex relationship mapping.
• Deployment & Scaling: Containerize applications using Docker and manage deployments within Kubernetes (K8s) environments.
• Collaboration: Work closely with cross-functional teams to adapt to a rapidly evolving tech stack and translate business requirements into technical reality.

Core Requirements:

• Scalable Systems: Proven track record of building and maintaining production-grade systems handling high throughput and large datasets.
• Microservices: Good understanding of microservice design patterns, API gateways.
• Event-Driven Architecture: Strong experience with message brokers (e.g., Kafka, RabbitMQ, or Redis).
• Programming: While we are open to various backgrounds, the Node.js/MongoDB stack is our primary environment.

Why Join Us:

• Collaborative work environment.
• Exposure to modern tools and scalable application architectures.
• Medical cover for employee and eligible dependents.
• Tax beneficial salary structure.
• Comprehensive leave policy
• Competency development training programs.

My Client's India is its largest studio outside USA with 400+ people and growing rapidly. It manages some of the biggest global games in the Casual Gaming, Action Strategy, Match-3, Slots, and Invest Express genres. The game teams are responsible for the long term-vision of the game, its entire Game Design & Tuning, Product Roadmap, Features, Content & Creative decisions, Art work (2D, 3D, Animation), Development, QA/Testing, Analytics & Performance Tracking, User Acquisition & Live Operations.

The India team is full of passionate gamers, who love to play, build great products, and have fun doing it. Studio I expect continued growth and is looking for strong leaders to expand the studio into this next growth phase.

As a Principal Software Engineer, you will be responsible for the software design of large scale applications and features & enhancements which reaches millions of players. You should be passionate about players, performance, scalability and holds a very high bar for quality of the game.

Responsibilities

• Work with Product Management to translate business requirements into technical requirements.
• Owns technical roadmap, design and review for end-to-end games, ensure design quality and integrity
• Modernizing the tech stack
• Bring tech innovations in the game which will help in growth of the games
• Design, code, and develop new features/fix bugs/add enhancements
• Analyze and improve efficiency, scalability and stability of various system resources
• Lead and Mentor junior engineers and drive a culture of technical perfection.
• Drive creative and innovative solutions to complex problems, exemplifying good technical discernment.
• Drive improvements and new approaches to address potential systemic pain points and technical debt, anticipate and avoid problems.
• Take a hands-on approach in the development of prototypes, independently and with others, to establish design decisions and/or technical feasibility.

Required Skills

• Masters or Bachelor’s Degree in Computer Science, Engineering or equivalent
• A minimum of 7 years of professional experience in software development, mobile, desktop or web application development with hands on coding experience covering full stack
• Experience coding in C#, C++, Python, Javascript and SQL
• Working knowledge of mobile landscape, architectures, trends, and emerging technologies.
• A proven foundation in computer science, with strong competencies in data structures, algorithms, OOPS and software design
• Strong problem solving and debugging skills
• Excellent communication skills and the ability to work effectively in a team environment.

Desired Skills

• Experience with mobile development – Android/iOS/Native OR on game engines such as Cocos-2D, Unity or other.

• Experience with Amazon Web Services (EC2, ELBs, ElastiCache, DynamoDB, terraform etc)
• Experience with setting up server monitoring, alerting and server provisioning
• Familiarity with micro service architecture, containers and related technologies (Docker, Kubernetes, ECS)
• Experience with development tools & integrated build systems: XCode, IntelliJ, Git/Jenkins
• Experience of driving activities, review process to ensure software and product quality.
• Willing to pick up any languages, technologies, or methodologies necessary to smite a challenge—and if a conventional solution does not exist, then innovate as necessary.

What we offer you:

• Work in a studio that has complete P&L ownership of games
• Competitive salary, discretionary annual bonus scheme and  RSUs
• Full medical, accident as well as life insurance benefits
• Catered breakfast, lunch and evening snacks
• Child care facilities for women employees and discounted facilities for male employees
• Well stocked pantry
• Generous Paid Maternity/Paternity leave
• Employee Assistance Programs
• Active Employee Resource Groups – Women 
• Frequent employee events
• Additional leave options for most employees
• Flexible working hours on many teams
• Casual dress every single day
• Work with cool people and impact millions of daily players!

• Work with product managers to find solutions to critical problems, face internal customers, and create requirements.
• Triage and fix critical issues that arise in the field that affect our core product.
• Manage git repositories, pull requests, and review code.
• Communicate properly & promptly with all stakeholders.
• Build a proof-of-concept for new products from scratch.
• Optimize, clean up, and comment on the existing codebase.

• Must have 5-8 years of hands-on engineering experience.
• Must be an expert in Javascript with ES6+ features, Node.js, ReactJS, and Redux
• Must be an expert in HTML5, CSS3, SASS, and Webpack.
• You are proficient with RESTful API design and implementation using Node.js.
• Proficiency in relational (MySQL, Cloud Spanner, etc.) and non-relational (MongoDB, Google Cloud Firestore, etc.) databases.
• Must be an expert in data structure and creating highly optimized algorithms.
• Should have a working knowledge of GCP services like App Engine, CloudSQL, Compute Engine, etc.
• Should have a working understanding of microservices patterns, serverless design, and event-based architecture.
• Willingness to learn new programming languages, frameworks, and paradigms.

What we offer

• A fast-paced environment to learn and grow. You’ll get opportunities to represent the company in events like Devoxx, Google Developer Days India, etc.
• Very high autonomy; freedom to take risks, to experiment, and to fail. You’ll collaborate with product managers and designers, data scientists and algorithm experts, even dairy farmers, to build exciting new features
• An opportunity to work on something that really matters. Check out the reviews for our app.
• Very high transparency.
• We pay top of the market with excellent benefits
• Personal CFO Services with IndMoney.
• Employee assistance program- Counselling and consultation services for work and home- life topic
• Group medical insurance family floater for Employees, spouses and kids

With millions of transactions each month, Animall is one of the world’s fastest-growing agritech companies. We continue to re-imagine and re-engineer the dairy ecosystem in India, and each team member will have significant ownership of the key components that go into this mission!

🗞 Animall in the News

https://youtu.be/4ZOO3uex1xA" target="_blank">https://youtu.be/4ZOO3uex1xA

https://www.techcircle.in/2021/07/14/animall-raises-14-mn-series-b-from-new-and-existing-investors">Animall raises $14 mn Series B from new and existing investors (techcircle.in)

Role –Infra Management Tech Consultant

This is for you, if you:

• Love technology and have an innate interest in coding and building products.
• Aren’t afraid of taking ownership and accountability. You love challenges and won’t stop till you haven’t found a solution.
• Possess knowledge of Software development industry best practices.
• Have hands-on experience and expertise on the technical competencies needed for the job, so that you can work independently.
• Are passionate about the travel/hospitality space and can understand the nuances of hotel operations.
• Know how to have fun and smile often

Certifications Required

• AWS DevOps Engineer (professional) - equivalent or higher
• AWS Solution Architect (professional) - equivalent or higher
• AWS Developer (associate) - equivalent or higher

What will you do?

• Responsible for infrastructure for all engineering activities, manage and oversee.
• Creation & maintenance of Dev, QA, UAT, CS, Sales, Prod (cloud + private).
• Backup & Restore underlying resources for failover.
• Manage connectivity, access & security for all environments.
• Upgrade environment for OS / software / service updates, certificates & patches.
• Upgrade environments for architecture upgrades.
• Upgrade environments for cost optimisations.
• Perform Release activity for all environments.
• Monitor (& setup alerts for) underlying resources for degradation of services.
• Automate as many infra activities as possible.
• Ensure Apps are healthy - log rotation, alarms, failover, scaling, recovery.
• Ensure DBs are healthy - size, indexing, fragmentation, failover, scaling, recovery.
• Assist in debugging production issues, engage with Development team to identify & apply long term fixes.
• Explore source code, databases, logs, and traces to find or create solution.

Technical Competencies you’ll possess:

• E./B.Tech/MCA or equivalent
• 3+ years of meaningful work experience in Dev ops handling complex services
• AWS DevOps Engineer/Architect/Developer certification
• Expertise with AWS services including but not limited to EC2, ECS, S3, RDS,Lambda,VPC,OpsWork,CloudFront,Route53,CodeDeploy,SQS,SNS.
• Hands on experience in maintaining production databases - including creatingqueries for identifying bottlenecks, creating/maintaining indexes where required, de-fragmenting db
• Handsonexperience(andstrongunderstanding)onLinux&WindowsbasedOS
• Expertise with Docker and related tools
• HandsonexperiencewithinfrastructureascodetoolslikeAWSCloudFormation/Terraformandconfigurationmanagementtoolslike PuppetorChef
• Strong grasp of a modern stack protocols / technologies like –
  • Headers, Caching
  • IP/TCP/HTTP(S), WebSockets, SSL/TLS
  • CDNs, DNS, proxies
• Expertise in setting-up and maintaining a modern stack like (on AWS & cloud)
  • Version Control Systems like TFS, SVN, Gitlab servers, etc
  • Application & proxy servers like Nginx, HAproxy, IIS, etc
  • Database servers like MSSQL, MySQL, Postgres, Mongo, Redis, Elasticsearchetc
  • Monitoring tools like Grafana, Zabbix, Influx, Prometheus, etc
• Experience in Python coding preferred
• Good understanding and experience in continuous integration/continuous deployment tools

• Timely execution of tasks
• Work closely with the other teams to ensure proper TAT for course activities
• Focus on Student satisfaction.
• Have a student-first approach with focus on helping students build a successful career in digital
• Student Enrollment for DigiGrad Programs and Courses
• eLearning Dashboard
• Management of courses in coordination with the team and trainers
• Content creation for various aspects of the program
• Work closely with the Corporate Partnerships team to facilitate the placement of students

• Graduation or Masters in any domain
• Freshers or less than 1 years work experience

• Good organization skills
• Ability to manage different tasks
• Posses team-management and coordination skills
• Ability to multitask, prioritize and manage time effectively
• Self-motivated, a good communicator with a collaborative working style
• Ability to handle tight deadlines
• Patient and able to handle grievances and doubts by students

THE WAD Agency is hiring!!! (wwwthewadagency.com)

- Experience: 3-5  years

- Develop digital marketing strategies to improve awareness, engagement, new customer acquisition (Cross-Sell/Up-Sell), and support client retention
- Has experience with online monitoring and measurement platforms including but not limited to Facebook Insights, YouTube Insights, Google Analytics, Adwords etc.
- Generate potential leads for the organization through various ATL & BTL activities
- Develop & Ideate campaigns, processes etc. to pitch new clients
- Prepare presentations for client pitches Company

Preferred from Agencies