Customer Success Manager

Market Research and Analysis :

- Conduct thorough market research to identify potential clients and business opportunities.

- Analyze market trends, competitors, and customer needs.

Lead Generation and Outreach :

- Identify and qualify leads through various channels, including cold calling, LinkedIn Outreach

- Build and maintain a robust pipeline of prospective clients.

Client Relationship Management :

- Establish and nurture relationships with potential clients to understand their needs and present appropriate solutions.

- Schedule meetings, presentations, and demonstrations(when needed)

Sales Support :

- Assist in the development of proposals, presentations, and contracts. (Basic knowledge of MS Suite)

- Collaborate with the sales team to develop strategies and achieve sales targets.

Reporting and Documentation :

- Maintain accurate and up-to-date records of all business development activities, database and client interactions.

- Prepare weekly reports on sales activities, pipeline status, and market feedback.

#hiring for Product Manager

Job Location- Bangalore(Remote option is also available)

Notice period: 30 days max

Salary: 20-25LPA

Candidate should be ready for 30% hike on his/her CTC

Target industry/domain- Experience with SaaS/ PaaS products,

Exposure to US Healthcare/ Health IT environment.

Job Title: Sales Coordinator - B2B Service (Logistics Industry)

Job Summary:

We are seeking a dynamic and proactive Sales Coordinator to join our team in the logistics industry. The ideal candidate will play a pivotal role in supporting our sales team by coordinating sales-related activities, maintaining client relationships, and facilitating smooth communication between internal departments and external clients. This position requires excellent organizational skills, attention to detail, and a customer-centric approach.

Responsibilities:

1. Support Sales Team: Assist the sales team in managing day-to-day activities, including preparing sales presentations, proposals, and contracts.
2. Client Relationship Management: Build and maintain strong relationships with clients to understand their needs, address inquiries, and ensure high levels of customer satisfaction.
3. Order Processing: Process sales orders accurately and efficiently, ensuring all relevant details are recorded and communicated to the appropriate departments for timely execution.
4. Quotation Management: Prepare and send price quotations to clients based on their requirements, negotiating terms and pricing as necessary to secure deals.
5. Sales Coordination: Coordinate sales-related activities such as client meetings, follow-ups, and product demonstrations, ensuring all stakeholders are well-informed and aligned.
6. Data Management: Maintain updated records of sales activities, client interactions, and market trends using CRM software, providing regular reports and insights to the sales team and management.
7. Cross-functional Collaboration: Collaborate closely with internal departments such as operations, logistics, and finance to ensure seamless execution of sales orders and resolve any issues or challenges promptly.
8. Market Research: Stay informed about industry trends, competitor activities, and market dynamics to identify potential business opportunities and contribute to strategic decision-making.
9. Administrative Support: Provide administrative assistance to the sales team, including scheduling meetings, managing calendars, and handling correspondence as needed.

Requirements:

1. Bachelor's degree in Business Administration, Marketing, or related field.
2. Proven experience as a Sales Coordinator, Sales Support Administrator, or similar role in the logistics industry, preferably in B2B service selling.
3. Strong understanding of sales principles and customer relationship management.
4. Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal teams.
5. Proficiency in CRM software and MS Office suite (particularly Excel and PowerPoint).
6. Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
7. Proactive mindset with a problem-solving attitude and a willingness to take initiative.
8. Ability to thrive in a fast-paced, deadline-driven environment while maintaining a positive attitude.
9. Knowledge of logistics operations and supply chain management is a plus.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change to accommodate business needs and at the discretion of management.

Full Stack Engineer (RUBY ON RAILS + REACT)

About Us

DirectShifts has set out to modernize healthcare recruiting. We're a team of physicians, entrepreneurs, and problem solvers who have come together to solve major pain points facing medical professionals today.

We've built a healthcare staffing technology platform that connects healthcare professionals directly with employers by using advanced technologies and digitizing the recruitment and staffing processes. Using an AI-based platform, DirectShifts matches the right clinicians to the right jobs at healthcare employers.

DirectShifts is headquartered in New York, NY and our team is spread across the US and India. Join us!

About What You’ll Be Doing

DirectShifts is growing rapidly and we are looking for a full-stack engineer to join our technical team, working out of India. We need incredibly tenacious engineers who are not only great engineers but who can bring unique value to our rapidly growing team.

If you are passionate about coding – and do it on a day-to-day basis, then this is the place for you.

We are big fans of focusing mainly on two things: 1) talking to users and 2) build products. 

You will be responsible for implementing ideas and mocks for our app (web and mobile) which is used daily by healthcare professionals, internal users, and healthcare employers - you will own the frontend development as well as the building blocks and the APIs that power the web app (and the mobile apps). You need to be comfortable dabbling with some basic infrastructure management on AWS.

About You

Ideal Qualifications

• Recent Hands-on experience with Ruby on Rails and React.js
• 4+ years of work experience, primarily as a full-stack developer
• A strong foundation of Ruby on Rails
• Strong React, HTML, Javascript & CSS skills
• High ownership at all stages of product development - from conception to maintenance
• Adaptability - learn new technologies as and when needed
• Good communication skills to get your point across
• Bachelor in Computer Science
• Ability to work remotely

Bonus Skills

• Redux experience
• Experience with REST APIs
• Experience with cloud services (preferably AWS)

Specifically, You Will:

Work closely with the founders and senior management across various functions. You will have the opportunity to influence the trajectory of the products and of the company. This is a great opportunity to help healthcare systems & professionals become more efficient which directly helps them provide better care, improve outcomes and save more lives!

You will excel if you have

An ability to thrive in a fast-paced environment and the ability to iterate quickly by understanding what users want. 

More about DirectShifts

We have raised more than $45 million from some of the world’s leading investors including Serent Capital, YCombinator, and Soma Capital. We're on a mission to disrupt a massive industry and improve healthcare in the United States by ensuring every patient has easy access to the healthcare they need. At DirectShifts, everyone has a voice to create change and move the needle; no hierarchy, no bureaucracy, no politics, no BS...just real people working on solving real problems.

Location: Mumbai, Maharashtra, India

Desired Experience: 3+ years

Roles and Responsibilities :

We are seeking an experienced Java Engineer to join our team. The ideal candidate will be responsible for designing and developing scalable applications using Java and related frameworks.

Core Accountabilities:

• Design and develop high-quality Java applications using best practices and design patterns Write clean, maintainable, and testable code using Java and related frameworks
• Collaborate with cross-functional teams to develop and deploy applications
• Develop and maintain continuous integration and continuous deployment pipelines using Git and related tools
• Troubleshoot and debug applications in production and development environments
• Stay up-to-date with emerging trends and technologies in software engineering and Java development

Experience required :

• Bachelor's degree in Computer Science or a related field
• 3+ years of experience in developing applications using Java and related frameworks
• Strong experience in Core Java, Spring Framework, Hibernate, and related Java frameworks
• Experience in working with Git for version control and collaboration.

Additional optional requirements

• Knowledge of AWS services
• Experience in working with NoSQL databases such as MongoDB and Cassandra
• Experience in other programming languages such as Python and Node.js

Skills required :

• Excellent problem-solving skills and ability to work in a fast-paced environment Strong communication and collaboration skills

Key Responsibilities:

1. Training the field team on Sales pitch on regular basis

2. Responsible for revenue generation through sales

3. Drive the off-line lead generation activities for the cities (primarily through referrals) 4. Ensure

minimum 50% sales conversion on the leads assigned to the team 5. Figure out new channels

to generate more leads off-line and ensure conversions on the same 6. Regular evaluation of

the sales team through test and measure their performance 7. Improve the sales efficiency of

the sales team

8. Tracking MoM performance for each of the field sales team

9. Work on the reports for the management and ensure data sanity

10. Real time handling the objection during sales and assisting the field sales team when they

are in front of the client

11. Share feedback on the pricing, policy change and other circumstances which may cause

downfall in sales numbers

12. Conduct motivation sessions with team to keep their moral high

The Mobile Application Developer will be the primary resource responsible for Envoy’s mobile offering.  They will develop improvements using Ionic, as well as manage deployment to the appropriate app stores.

Key Responsibilities:

• Develop solutions in Ionic with focus on building scalable, maintainable and secure code, while providing an intuitive, modern user experience
• Actively collaborate with business, production support, and other software engineers
• Maintain the mobile apps status and manage deployments to Google’s and Apple’s app stores
• Keep up to date and champion the latest mobile technology and methodologies

Position Requirements:

• At least 7 years of experience with mobile development OR a modern web platform such as Angular, React or Vue.js
• At least 2 years of experience and demonstrated expert knowledge of Ionic.
• Experience with maintaining and deploying mobile applications to Google’s and Apple’s app stores
• Ability to “own” a project and be a strong contributor without constant management.
• Strong written, verbal and presentation skills

Envoy Global is an equal opportunity employer and will recruit, hire, train and promote into all job levels the most qualified applicants without regard to race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, gender identification, veteran status, pregnancy, or any other protected classification.

Job Description – IOS developer

Responsibilities:

● Ability to design and implement and maintain highly complex systems and subsystems.
● Writing well-designed, testable and efficient code.
● Designing and developing advanced applications for the iOS platform.
● Troubleshoot, debug and optimize existing applications.


Requirements:

● Bachelor's degree in Computer Science or equivalent
● Proficient with Objective-C and Swift, Core Data, Core Animation, Networking
● Experience with performance and memory tuning with tools
● Familiarity with push notifications, MVVM


Location : Noida

Education

B.E/B.Tech - Any Branch
Min. Percentage- Not mentioned

Language skills Required

Not Mentioned

Primary Key Skills

Objective CSWIFT

Additional Key skills

Not Mentioned

Other Benefits

Health Insurance, PF

• Plan and execute all digital marketing activities, In app, SMS and Email notifications & other digital campaigns
• Measure and report performance of all digital marketing campaigns & activities
• Brainstorm new and creative growth strategies & high frequency scenario
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to optimize user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Analyse existing products and plan growth and improvement strategy
• Manage campaign timelines and deliverables
• Document best practices and seek out opportunities to improve existing processes
• Create reports and build reporting requirements for data management and analytics

• Masters/Bachelor’s Degree in Business or Marketing.
• MBA in Marketing will be preferred
• Min 2-5 years of experience in Digital operations role
• Solid MS Office skills – PowerPoint, Excel, Word.
• Strong project and product management expertise.
• Excellent interpersonal, communication and presentation skills.
• Strong analytical and creative problem solving skills.
• Ability to effectively organize, analyze, and present data with solutions.