Customer Success Manager

Job Title : Python Django Developer

Experience : 3+ Years

Location : Gurgaon

Working Days : 6 Days (Monday to Saturday)

Job Summary :

We are looking for a skilled Python Django Developer with strong foundational knowledge in backend development, data structures, and operating system concepts.

The ideal candidate should have experience in Django and PostgreSQL, along with excellent logical thinking and multithreading knowledge.

Technical Skills : Python, Django (or Flask), PostgreSQL/MySQL, SQL & NoSQL ORM, REST API development, JSON/XML, strong knowledge of data structures, multithreading, and OS concepts.

Key Responsibilities :

• Write efficient, reusable, testable, and scalable code using the Django framework.
• Develop backend components, server-side logic, and statistical models.
• Design and implement high-availability, low-latency applications with robust data protection and security.
• Contribute to the development of highly responsive web applications.
• Collaborate with cross-functional teams on system design and integration.

Mandatory Skills :

• Strong programming skills in Python and Django (or similar frameworks like Flask).
• Proficiency with PostgreSQL / MySQL and experience in writing complex queries.
• Strong understanding of SQL and NoSQL ORM.
• Solid grasp of data structures, multithreading, and operating system concepts.
• Experience with RESTful API development and implementation of API security.
• Knowledge of JSON/XML and their use in data exchange.

Good-to-Have Skills :

• Experience with Redis, MQTT, and message queues like RabbitMQ or Kafka
• Understanding of microservice architecture and third-party API integrations (e.g., payment gateways, SMS/email APIs)
• Familiarity with MongoDB and other NoSQL databases
• Exposure to data science libraries such as Pandas, NumPy, Scikit-learn
• Knowledge in building and integrating statistical learning models.

Job Title: Quality Analyst (QA) – Insurance Process

Location: Thane

Process:

SBI Insurance Process

Kotak Mahindra Bank – Insurance Sales Process

Job Description / Roles & Responsibilities:

Monitor and evaluate calls of insurance sales agents as per quality standards

Ensure adherence to process guidelines, compliance, and regulatory norms

Identify gaps in calls and provide constructive feedback to agents

Prepare daily/weekly quality reports and share insights with the team

Support process improvement and training initiatives

Maintain quality benchmarks and improve overall customer experience

Eligibility Criteria:

Qualification: HSC / Graduate

Experience: 6 months to 2 years as QA in Health or Life Insurance Sales Process

Good knowledge of insurance products and QA parameters

Strong communication, listening, and analytical skills

Salary:

₹25,000 to ₹28,000 (In-hand)

Other Requirements:

Immediate joiners preferred

Ready to work from office

Job Description

Managing a portfolio of SME clients, monitoring their insurance needs, and

proactively engaging with them to ensure client satisfaction and retention. 

Developing and maintaining strong relationships with SME clients, understanding

their business needs, and providing personalized service. 

Identifying and pursuing new business opportunities within the SME sector to grow

the insurance company's client base and revenue. 

Ensuring smooth and efficient service delivery to SME clients, addressing their

queries and concerns promptly.

Managing a portfolio of SME clients, monitoring their insurance needs, and

proactively engaging with them to ensure client satisfaction and retention.

Selling insurance products and services to SMEs, as well as cross-selling other

relevant financial products offered by the company 

Working with internal teams and customer service, to facilitate seamless service

delivery to SME clients. 

Skills and Qualifications:

 Excellent communication, interpersonal, and negotiation skills. 

 Proven track record of achieving sales targets and identifying new business

opportunities. 

 Understanding of various insurance products and policies relevant to SMEs. 

 Providing customer service and building long-term relationships. 

 Well Experienced & Familiarity with the unique needs and challenges of SME

businesses. 

 Bachelor’s Degree.

Job Overview

We are looking for a Senior Analyst who has led teams and managed system operations.

Key Responsibilities

1. Lead and mentor a team of analysts to drive high-quality execution.
2. Design, write, and optimize SQL queries to derive actionable insights.
3. Manage, monitor, and enhance Payment Governance Systems for accuracy and efficiency.
4. Work cross-functionally with Finance, Tech, and Operations teams to maintain data integrity.
5. Build and automate dashboards/reports to track key metrics and system performance.
6. Identify anomalies and lead root cause analysis for payment-related issues.
7. Define and document processes, SOPs, and governance protocols.
8. Ensure compliance with internal control frameworks and audit readiness.

Requirements

We require candidates with the following qualifications:

1. 3–5 years of experience in analytics, data systems, or operations.
2. Proven track record of leading small to mid-size teams.
3. Strong command over SQL and data querying techniques.
4. Experience with payment systems, reconciliation, or financial data platforms.
5. Analytical mindset with problem-solving abilities.
6. Ability to work in a fast-paced, cross-functional environment.
7. Excellent communication and stakeholder management skills.

Job Description:

Must-Have (Unity):

• Strong understanding of Unity3D (Version >= 2019).
• Strong understanding of Unity’s Nested Prefabs.
• Strong understanding of Unity’s Classic InputManager & New InputSystem.
• Strong understanding of Joystick/Controller/Keyboard input mapping using Unity’s Classic InputManager & New InputSystem.
• Strong understanding of UI navigation using Joystick/Controller/Keyboard input.
• Strong understanding of UnityWebRequest and Rest APIs uses in Unity.
• Strong understanding of Save/Load data in JSON notation.
• Strong understanding of debugging Console/Standalone/Mobile applications.
• Good understanding of libraries and plugins like JsonUtility, NewtonSoft, DoTween and TextMeshPro.
• Good understanding of responsive UI implementation in Unity.
• Good understanding of streaming assets in Unity.
• Basic understanding of Unity Editor scripting.
• Basic understanding of Unity’s custom builds pipeline for Console/Standalone/Mobile applications.
• Basic understanding of CI/CD using Jenkins for Unity projects.

Must-Have (Others):

• Good understanding of JSON and XML notations.
• Good understanding of DLL (Dynamic Link Library) creation using Visual Studio.
• Good understanding of project management software like JIRA and YouTrack.
• Good understanding of using GitHub/GitLab platforms.
• Basic understanding of versioning systems like git.
• Basic understanding of Linux and Bash Commands.

Good To Have:

• Basic understanding of Consoles (Xbox, PlayStation, Nintendo) and Controllers (Wired, Wireless).
• Basic understanding of using Chromium based Browsers/WebViews in Standalone Unity applications.
• Basic understanding of Shaders especially Blur Shader.
• Basic understanding of UPnP, SSDP, and JsonRpc based communication protocols.
• Basic understanding of SCRAM based authentication mechanism.
• Basic understanding of libraries like StreamJsonRpc, StreamRpc, RSSDP, ZFBrowser/Embedded Browser.
• Basic understanding of TCP/IP Protocols and Network Streams in C#.
• Basic understanding of Reflection in C#.

Responsibilities :-

- Advocating for good user experience across our platform by representing the users in product strategy and roadmap discussions

- Identifying the best UX methods and tools to use, depending on project constraints

- Prototyping solutions to solve complex problems

- Contributing to our growing design system of patterns in an effort to cultivate a cohesive look, feel, and user experience at all customer touch points

- Sharing and reviewing your designs based on peer feedback, research, and testing

Requirements:

- Bachelor/Masters in Design, HCI, Psychology or any other related field

- 6-7 years of experience in designing desktop and/or mobile applications

- Previous experience owning and executing on UX designs through collaborative decision making with front-end developers, engineers, researchers, content strategists, and other disciplines

- A deep understanding of the end-to-end iterative UX process, including personas, scenarios, wire-framing, content modelling, prototyping, user research, and design systems

- Empathy and advocacy for users, in all areas of work

- Experience using prototyping tools, as well as fundamental knowledge of front-end technologies to understand the constraints of the design

- Extraordinary UI design abilities that can be demonstrated through current projects.

- Figma experience is a must

- Hands-on experience with Sketch, Invision, Photoshop (or equivalent softwares) is an added to bonus

-Experience of working in Fintech is a huge bonus

-Experience of working at any consumer app is an added bonus

• Max rate $85/hr

• MUST HAVE- Application security covering micro services security and Restful API from technical and business process and architecture. 

• MUST HAVE -Application security, penetration testing, red team tool (optional), development background, Should have done Application vulnerability Assessments.

• GOOD TO HAVE - Infrastructure experience in Azure Cloud OR Microsoft 365 product implementations will be handy , network Architecture n design mostly in Azure space

• GOOD TO HAVE - Enterprise platform – office 365 is plus and such implementation. 

• Experience as a Azure DevSecOps engineer is desired 

• Ability to communicate effectively with senior management as well as highly technical engineers to articulate security positions effectively. 

Indium Software is a technology solutions company committed to delivering exceptional, customer-centric solutions across Big Data Engineering & Analytics, Blockchain Development, Independent QA and Gaming.

Our Digital Solutions focus on offering Big Data Engineering, Advanced Analytics, Blockchain Development, and Product Development services.

Our Big Data Solutions team also has expertise in Cloud environments on AWS, Google Cloud, Microsoft Azure, and integration with Real-time data management solutions.

We operate through our registered offices in the Bay Area, New Jersey, Atlanta, and Kuala Lumpur. Our Global Delivery centers are located in Bangalore and Chennai, India.

Experience: Min 4 years of relevant experience. 

Lead ReactJs Developer

Required Skills:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Experience in Node.js (sails.js or express.js or next.js) is mandatory.
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries (e.g., Immutable.js)
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools such as Git, SVN, and Mercurial
• Good communication skills and ability to work as an individual contributor

Responsibilities:

• Developing new user-facing features using React.js (Flux/ Redux) and backend functionality
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
• Mentoring developers