JOB RESPONSIBILITIES:  Qualify leads and execute conversion of lead to the point of payment, booking confirmation, smooth delivery of experience and feedback collection, follow through.  Liaise with Sales, Operations, Creative, Product teams to provide best in class services to every customer of Wandertrails  Provide Metrics in terms of process, delivery and updates  Follow a metrics driven approach to set up and implement best practices for CA/CX team  Channel the feedback from the ground / customers to the Operations, Creative, Sales, CA/CX and Product teams so as to improve the overall user experience and ultimately help take the product to a state where “exceeding customer expectations” is the norm  Implement the User Acquisition programs across given channels including hacks (online & offline) and other touchpoints to generate awareness and drive conversions  Communicate with the target audiences through online & offline platforms, and maintain a continuous relationship  To do everything needed to drive customers onto the platform and help them enjoy the experience of booking through Wandertrails  Find, qualify and on-board new vendors on urgency basis, if and when required (in association with Sales & Operations teams)

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About Wandertrails Services Pvt Ltd

Founded :

2016

Type :

Services

Size :

20-100

Stage :

Raised funding

About

WanderTrails is an online platform where users can discover adventure trails, bike trails, cycling trails, treks, activities etc. Provides the entire itinerary on the platform. Users can send their enquiry from the platform. Also aggregates homestays and boutique resorts. As of Feb 2017, claims to host more than 5,000 experiential stays and immersive activities in 65 destinations across 12 states. Seed funded by Earlsfield Capital.

Wandertrails Services Pvt Ltd's video section

Photos

Connect with the team

Indrani Samajpati

Vishnu Menon

Hari Gangadharan

Sruti Ramesh Chander

Kishan John

Company social profiles

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