
Roles and Responsibilities:
- Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction.
- Work with the internal delivery team to ensure delivery quality to exceed client's expectations.
- Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services.
- Develop, prepare, and nurture customers for testimonials, references and case studies.
- Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.
- Work to identify and/or develop upsell opportunities.
- Ensure billing and collection of the assigned accounts is under control.
- Advocate customer needs/issues cross-departmentally.
- Manage account escalations.
Skills and Requirements:
- Proven ability to drive continuous value of solutions/products.
- Familiarity working with clients of all sizes.
- Impeccable written and verbal communication skills.
- Detail oriented and analytical.
- Strong team player but still a self-starter.
- Thrives in a multi-tasking environment and can adjust priorities quickly.

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Department: Sales & Marketing / Business Development
Reports to: Sales Head / Director
Designation: Asst Manager - Business Development
Location- Delhi, Kolkata, Chennai/Bangalore
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Generate leads through networking, industrial directories, trade exhibitions, and digital platforms.
Develop and maintain long-term relationships with OEMs, converters, distributors, and key industry stakeholders.
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Conduct technical discussions with clients in coordination with the R&D/technical team.
Achieve sales targets and contribute to the revenue growth of the company.
Prepare and submit quotations, negotiate pricing, and finalize orders.
Track sales performance, follow up on payments, and ensure customer satisfaction.
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Prepare periodic sales reports, forecasts, and competitor analysis for management review.
Provide inputs to management on market demand, pricing trends, and product improvements.
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Key Skills & Competencies:
Strong knowledge of PVC compounds, polymer industry applications, and market dynamics.
Proven track record in business development or industrial sales.
Excellent communication, negotiation, and networking skills.
Ability to understand technical specifications and coordinate with R&D/production teams.
Self-motivated, target-oriented, and willing to travel extensively.
Qualifications & Experience:
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