Customer Success Manager at Dataweave Pvt Ltd · Bengaluru (Bangalore) · 4 - 4 years · Raised funding · Posted 11 Mar 2020

Roles and Responsibilities:
- Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction.
- Work with the internal delivery team to ensure delivery quality to exceed client's expectations.
- Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services.
- Develop, prepare, and nurture customers for testimonials, references and case studies.
- Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.
- Work to identify and/or develop upsell opportunities.
- Ensure billing and collection of the assigned accounts is under control.
- Advocate customer needs/issues cross-departmentally.
- Manage account escalations.
Skills and Requirements:
- Proven ability to drive continuous value of solutions/products.
- Familiarity working with clients of all sizes.
- Impeccable written and verbal communication skills.
- Detail oriented and analytical.
- Strong team player but still a self-starter.
- Thrives in a multi-tasking environment and can adjust priorities quickly.

About Dataweave Pvt Ltd
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Role Overview:
We are looking for a dynamic and motivated Management Trainee – Subscription & Loyalty Partnerships to join our team. The ideal candidate will be responsible for managing subscription services, building loyalty partnerships, and ensuring exceptional member engagement for our Gold Club. This role is best suited for someone who is passionate about customer relationship management, events, and partnership development.
Key Responsibilities:
- Coordinate with golf courses to book tee times and ensure seamless experiences for golfers.
- Manage Gold Club Membership subscriptions and renewals.
- Develop and manage loyalty partnerships to enhance member value.
- Curate exclusive holiday experiences and offers for Gold Club Members.
- Support in planning and execution of events and golfer engagement activities.
Requirements:
- Bachelor’s/Master’s degree in Management, Marketing, or a related field.
- Strong communication and coordination skills.
- Interest in sports, events, or hospitality is a plus.
- Ability to multitask and work in a fast-paced environment.
What We Offer:
- Opportunity to work closely with premium golf courses and hospitality partners.
- Exposure to customer relationship management, events, and strategic partnerships.
- A dynamic and growth-oriented work environment.
- Fixed Salary + Incentives
Location: In-house, Dehradun
We are looking for a Social Media Manager Assistant who lives and breathes social platforms and trends.
Key Responsibilities
- Assist in planning and executing daily social media posts
- Contribute fresh, quirky content ideas aligned with brand tone
- Coordinate with influencers and assist during content shoots
- Stay updated with social media trends, formats, and platform changes
- Support the team with content calendars and basic reporting
- Communicate with clients
What We’re Looking For
- Strong understanding of Instagram, youtube and other social platforms
- Quick thinker with a creative and trend-aware mindset
- Good command over Hindi and English (written & spoken)
- Comfortable working on-ground during shoots
- Prior experience or internships in social media is a plus
Job Summary:
We are seeking a skilled and visionary UI/UX Designer with a minimum of 3 to 9 years of experience in SaaS companies and a strong background in Product Design. As the senior UI/UX Designer, you will be responsible for leading our design team and driving the creation of exceptional user experiences for our SaaS products. Your extensive knowledge of UI/UX design principles, product design methodologies, and SaaS industry expertise will be vital in shaping our design strategy and delivering innovative, user-centric solutions.
Responsibilities:
- Collaborate with a team of UI/UX designers, providing mentorship, guidance, and fostering a collaborative design culture.
- Collaborate closely with product managers, developers, and stakeholders to understand business objectives and user needs.
- Conduct user research, competitor analysis, and usability testing to gain insights and validate design decisions.
- Create wireframes, interactive prototypes, and high-fidelity designs that align with the product vision and user requirements.
- Design intuitive user interfaces that provide a seamless and delightful user experience.
- Develop user flows, information architecture, and interaction models to enhance usability and product functionality.
- Conduct design reviews and iterations based on user feedback and data analysis.
- Stay updated with the latest design trends, emerging technologies, and best practices in UI/UX and product design.
Requirements:
- Minimum 3 years and maximum 9 years of proven experience as a UI/UX Designer in SaaS companies with a strong focus on product design.
- Familiarity with AI concepts and the ability to design interfaces that effectively communicate AI-driven insights to users.
- Proficiency in design tools such as Adobe XD, Figma, Sketch, InVision, or similar.
- In-depth knowledge of UI/UX design principles, product design methodologies, and designing for complex web applications.
- Strong background in conducting user research, usability testing, and data analysis.
- Excellent leadership, communication, and collaboration skills.
- A portfolio showcasing successful UI/UX design projects for SaaS products and product design work.
- Ability to manage multiple projects in a fast-paced environment.
Join our team and lead the charge in creating outstanding user experiences for our innovative SaaS products.
Submit your portfolio along with your application to be considered for this position.
sales lead for sales specialists.
• This position will require working closely with Sales to ensure the accurate and effective quality
of sales leads.
• The SDR’s will be assigned to various customers of Trexinet, wherein they can be assigned to more than one customer at one given time
• Make outgoing calls to potential customers to schedule high-quality leads for sales.
• Serve as Trexinet customer’s professional representative when dealing with prospects: via
phone, email, etc.
• Possess strong knowledge of assigned products to identify customer needs when qualifying
them.
• Document each call as per company and departmental policies and procedures.
• Follow up with potential customers in a timely manner if necessary.
• Demonstrate an aptitude for sales, be able to ask for the next meeting and suggest additional
products or services to increase customer satisfaction and revenue.
• Apply a positive customer service attitude in interactions with all customers. Be able to
establish a positive rapport.
• Be patient and understanding in all customer interactions.
• Communicate effectively and professionally in all forms of communication with internal and
external customers.
• Maintain regular attendance and to arrive at work on time.
• The work will be in US Time Zone, so candidates should be open for the night shift
Lumiq is an end-to-end data company. We work with enterprises of various industries like financial, utility and publishing. We create Data Products and Solutions for solving their various business use cases related to AI/ML and Big Data Analytics. We are hiring a talented UX Designer who can help us by focusing on the design and experience of using our products.
Eligibility
Experience
-
4-5 years of demonstrated experience in creating and implementing UX design
-
Proficient with visual design programs such as Adobe Photoshop and others
-
Ability to work effectively in a collaborative environment to create top-performing interfaces for customers
-
Experience with coding and ability to troubleshoot using HTML, CSS and comparable languages
-
Continued education and research into UX trends and current design strategy and technologies
-
Professional written and interpersonal skills when communicating with customers
-
Ability to prioritize and manage several milestones and projects efficiently
-
Account for challenges using problem-solving skills and seek to optimize data for the best possible outcome
-
Experience creating storyboards and product mapping
Must-Have Skills
-
Use recent studies and findings to establish the best overall design elements to include in UX design experiences
-
Build storyboards to conceptualize designs to accurately convey project plans to customers and senior management
-
Design the aesthetics to be implemented within a product, from the layout menus and drop-down options to colors and fonts allowing for interface edits as needed
-
Combine interface design concepts with digital design and establish milestones to encourage cooperation and teamwork
Good to have Skills
-
Understanding of B2B application design
-
Good to have Fintech domain design ,Power Point ,Figma, Marvel, Draw.io tools
-
In Depth clarity of color theory , color domain psychology
Location : Noida
We are looking for a talented and competitive Sales Development Representative that thrives in a vibrant and dynamic sales environment with the below-mentioned required skill sets:
- Good experience Inside B2B Sales
- Good experience selling cloud-based solutions or cloud products (but not Azure & Microsoft Cloud)
- Must have good experience in B2B sales, Cold-Calling, and lead generation
- Must have past work experience in Saas-based companies.
- Candidates worked in a Startup company must have at least 2+ yrs of experience in sales business development
- Good communication skills
- Candidates from Bangalore, Delhi, Haryana, Mumbai, Pune etc., and those who are willing to relocate to those locations are welcome
If you are interested, you can revert back to this posting.
JOB ROLE AND RESPONSIBILITIES:
only Insurance Sector
● Creating insurance and sales related courses and curriculum
● Designing courses based on customers’ needs and understanding
● Using a good blend of different E-learning formats like videos, pdfs, flashcards, etc
● Designing different levels of digital learning paths for the user based on their previous understanding
● Research and content creation for video content, ebooks, podcasts, microlearning etc
SKILLS REQUIRED
● Strong understanding of insurance and personal finance
● Experience working with either content or training in an insurance company
● Experience in creating eLearning modules
● Hands-on experience in analyzing customer needs and creating content and solutions based on the same
● Software Proficiency on Articulate 360, (Articulate Storyline, Articulate Studio), Camtasia, Captivate is an add on
● Proficiency in MS Office (Word, PowerPoint, Excel )
● Ability to write content that is clear, concise, and grammatically correct
● Ability to self-manage multiple development projects and deadlines
● A basic understanding of spoken Hindi would be helpful
● Ability to work in a team environment
● Ability to take feedback and incorporate it into the development of projects
Good understanding of MVC, C#, MS SQL Server, JS, Visual Studio 2017
Experience: Minimum 3 Year.
RoleSoftware Developer
Industry TypeIT-Software, Software Services
Functional AreaIT Software - Application Programming, Maintenance
Employment TypeFull Time, Permanent
Role CategoryProgramming & Design
Education
UG: B.Tech/B.E. in Any Specialization, B.Sc in Any Specialization, BCA in Computers
PG: Any Postgraduate in Any Specialization
Interested candidates Kindly apply
Job Types: Full-time, Contract, Walk-In
Job Types: Full-time, Walk-In
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courses as solution
5) Handle Objections and Price Negotiation to generate Sales Revenue
6) Learn/ Upgrade ones own Product Knowledge and Sales Skills to achieve and exceed growing Sales
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