Customer Success Manager

To prepare placement students with the technical knowledge, skills, and confidence required to succeed in campus recruitment drives, technical interviews, and entry-level job roles in the industry.

JOB DESCRIPTION

Job Title: Admission Counsellor

Experience: 1-4 Years

Location: Gurgaon

Type of Working: Work from Office, 5 Days

RESPONSIBILITIES

● Counselling prospective students and guiding them about the different Courses

● Counselling through Data Calling.

● Advise students on specific degree programs and admission procedures.

● Handling queries over the telephone

● Converting leads into admissions.

ELIGIBILITY:

● Excellent written and verbal communications.

● Good knowledge about the courses and ready to work as per requirements

● Well-versed in the background of the Edtech industry.

● Must possess thorough knowledge of institutions and programs offered.

● Should maintain a professional work environment.

● Full of energy, result-oriented nature and takes initiative.

● Experience from the Edtech industry would be preferred

Connect at https://www.linkedin.com/in/babitagupta7?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BFZLsN15RQ1yvYSH347fgrg%3D%3D

Job Title: Data Analyst Associate – Data Management  

Location: Mumbai, India  

Company: Wissen Technology

About Us:

Wissen Technology is a leading technology and consulting firm known for its strong commitment to excellence, innovation, and customer satisfaction. We are passionate about harnessing data to drive smart business decisions and deliver impactful insights. Join us in shaping the future of data management.

Role Overview:

We are looking for a meticulous and proactive Data Analyst Associate - Data Management to join our team. This role requires a keen attention to detail, solid organizational skills, and a foundational knowledge of the asset management industry. You will support data analysis, management, and reporting initiatives, focusing on ensuring accuracy, efficiency, and improved decision-making processes.

Key Responsibilities:

• Data Management: Support data integrity and accuracy across various data systems; handle data extraction, transformation, and loading (ETL) processes.
• Analysis & Reporting: Generate insightful reports and conduct data analysis, utilizing Microsoft Excel and Business Objects; provide data support for decision-making processes.
• Collaboration: Engage with global business areas, provide data-related support, and actively participate in relevant meetings.
• Documentation & Communication: Document data management procedures, contribute to data governance practices, and effectively communicate findings with team members and stakeholders.
• Process Improvement: Identify and implement improvements in data operations to enhance efficiency and effectiveness.
• Technical Proficiency: Utilize data management tools and develop insights using BI reporting tools, including Tableau or Power BI; familiarity with Python is a plus.

Qualifications:

• Education: BTech / BE / MCA or any related field
• Industry Knowledge: Basic understanding of the asset management industry and data management practices.
• Technical Skills: Proficiency in Microsoft Excel, with foundational knowledge of Microsoft Access and Business Objects. Knowledge of BI reporting tools (Tableau, Power BI) is preferred, and Python skills are a plus.
• Communication Skills: Strong written and verbal communication abilities, with a focus on customer service and responsiveness.
• Organizational Skills: Strong multitasking, prioritization, and time management skills; attention to detail is essential.
• Project Management: Ability to coordinate and manage project tasks effectively, meeting deadlines with minimal supervision.

Why Join Wissen Technology?

• Opportunity to be part of a growing team focused on data-driven innovation and quality.
• Exposure to global clients and complex data management projects.
• Competitive benefits, including health coverage, paid time off, and a collaborative work environment.

We look forward to welcoming a detail-oriented and driven Data Analyst Associate to our team!

• Web application development experience in HTML5, CSS3, Javascript (including new ES features), Python
• Hands-on experience in any one of the python-based backend frameworks like Django or Flask or Pyramid along with end to end testing
• Hands-on experience in building high performant React applications
• Hands-on experience working with Object Oriented JavaScript (OOJS), JavaScript libraries and their practical uses in building complex interactive experiences
• Hands-on experience working with TDD in JS with the help of frameworks like Mocha, Chai, Jest, Enzyme, React Testing Library etc.
• In depth knowledge of SQL is a must. SQL Technologies that are desired are MySQL, PostGres, Oracle
• Experience in state management libraries like Redux and MobX
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Familiarity with various component libraries and design systems
• Proficient in using media queries and CSS frameworks like bootstrap or foundation for implementing responsive web design patterns in the applications
• Knowledge of common JavaScript design patterns
• Experience in owning Code Quality and Code Review processes
• Experience on Node.js is an advantage
• Work "in the trenches" with junior developers to implement large features that wow our clients
• Partner with Managers, Business Analysts, and test analysts to develop realistic implementation plans with a focus on quality, sustainability, and delivering value to our clients
• Stand up for coding best practices that ensure quality products: automated testing, unit testing, agile development, continuous integration, code reviews, and technical design
• Improve technical skills of self and the team
• Research industry trends and web technologies, and promote adoption of best-in-class web tools and technologies
• Understand client business issues and actively participate in designing solutions and features that meet client needs
• Take initiative to advance the quality, responsiveness, architecture, or design of our solution, if you want to make it happen you can.
• Excellent organizational and task management skills
• Strong oral and written communication skills
• Ability to work in global cross-office teams
• Fluency in English is required

VMware Horizon / View, VMware vSphere, NSX • Azure Cloud VDI/AVD – Azure Virtual Desktop • VMware Virtualization • Hyper converged Infrastructure, VSAN, Storage devices SAN/NAS etc.

Roles and Responsibilities

• Designing, implementing, testing and deployment of the virtual desktop infrastructure
• Facilitating the transition of the VDI solution to Operations, providing operational and end user support when required.
• Acting as the single point of contact for all technical engagements on the VDI infrastructure.
• Creation of documented standard processes and procedures for all aspects of VDI infrastructure, administration and management.
• Working with the vendor in assessing the VDI infrastructure architecture from a deployment, performance, security and compliance perspective.

 Knowledge around security best practices and understanding of vulnerability assessments.

• Providing mentoring and guidance to other VDI Administrators.

• Document designs, development plans, operations procedures for the VDI solution.

   

What you need to have: