Requirements :
● Experience of 1 year or more in people management role in the BPO industry
● 2-year experience in the collections industry with voice profile background
● Strong negotiation and problem-solving skills.
● Proven experience as a ‘Team leader’ or a similar role.
● Knowledge of billing procedures and collection techniques ● Working knowledge of MS Office and databases
● Excellent data management skills
● High on ethics and adherence to policies
● Familiarity with laws related to debt collection
● Target orientation
● Graduate (any stream)
Shubham Vishwakarma
Full Stack Developer - Averlon
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Role & Responsibilities
Generate new leads through various channels, including networking, and partnerships - Conduct market research to identify trends, customer needs, and competitor activity, using insights to improve sales tactics and customer offerings.
Mapping organizations to find new business opportunities.
Contact potential clients to establish rapport and building business relationships.
Help in closing new business, RFPs and RFQs deals by coordinating requirements, developing and negotiating contracts, and integrating contract requirements with business operations.
Ensuring strong quarterly sale pipelines.
Build and nurture long-term relationships with CXOs, decision-makers at key client organizations, becoming their trusted advisor for UX/UI or other digital transformation initiatives, Increasing the value of current clientele and upselling and cross selling gauging applications.
Preparing quotations and proposals for clients
Role Summary:
We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will
be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction
in a fast-paced trading environment.
Key Responsibilities:
• Act as the primary contact for clients reporting issues related to trading applications and platforms.
• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).
• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.
• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.
• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.
• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.
• Communicate proactively with clients about upcoming product features, enhancements, or changes.
• Build and maintain strong relationships with clients through regular, value-added interactions.
• Collaborate in conducting UAT, release validations, and production deployment verifications.
• Assist in root cause analysis and post-incident reviews to prevent recurrences.
Required Skills & Qualifications:
• Bachelor's degree in Computer Science, IT, or related field.
• 2+ years in Application/Technical Support, preferably in the broking/trading domain.
• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.
• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.
• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.
• Excellent communication and interpersonal skills for effective client interaction.
• Ability to work under pressure during trading hours and manage multiple priorities.
• Customer-centric mindset with a focus on relationship building and problem-solving.
SAP APO – PPDS Consultant
We are looking for a skilled SAP APO – PPDS Consultant with at least 6 years of strong experience in Production Planning and Detailed Scheduling (PPDS) using SAP APO.
✅ Key Responsibilities:
- Configure and implement PPDS solutions to meet business requirements
- Work with CIF for master data and transactional data integration
- Develop planning strategies using heuristics and optimization techniques
- Collaborate with cross-functional teams (e.g. SCM, production, IT)
- Analyze and resolve issues in planning and scheduling processes
✅ Must-have Skills:
- SAP APO – PPDS
- Heuristic Planning
- CIF Integration
- Planning Run Configuration
- Experience with SAP SCM modules
📍 Location Options:
- Pune
- Mumbai
- Gandhinagar
- Bangalore
👨💻 Experience Required:
- Minimum 6 years in SAP APO – PPDS
- candidate having 3+ years of experience
- REST API end point testing experience using REST-Assured framework.
- Experience in BDD framework (Behavior Driven Development) using Cucumber
- Preferable to have experience on Java, Selenium and Postman.
- Solid experience in manual testing
- Familiarity with test tracking and reporting systems
- Experience with Agile development practices
- Excellent written and verbal communication skills
- Ability to effectively articulate technical challenges and solutions
- Skilled in interfacing with internal and external technical resources
- Involve in Platform Sprint activities.
- Write scripts to test various services, REST APIs developed
- Manual and automation testing of APIs and services, application
Python
Django
PostgreSQL
MongoDB
Amazon Web Services (AWS)The B2B manufacturing industry has a lack of digitisation globally. NowPurchase is building layers of technology to help improve the productivity and profits of the manufacturer. For this we are building the OS (Operating System) that will seamlessly connect factory equipment such as furnaces and spectrometers to our software systems that provide real time optimisations.
The end-game is to use this interconnected system to do great production planning and autonomous procurement of their raw materials. The Heart of NowPurchase will be a marketplace consisting of these smart factories and raw material suppliers.
Here a video that explains our product journey:
https://www.loom.com/share/ccd0ed9e7bc349d7bba851d762253c21">https://www.loom.com/share/ccd0ed9e7bc349d7bba851d762253c21
This is fully a remote role, but the employer needs to fly down to the office in Kolkata for 5–6 days every month. Plane tickets and accommodation will be reimbursed by the company.
Role Description
NowPurchase is looking to add an immensely talented Senior Backend Engineer that will help us invent, design, refine and deliver products that will meet the above vision.
- Expect to build a lot of services and APIs in the cloud and stand-alone IoT devices to serve both the browser as well as native IoT enabled terminals that will be placed at the manufacturers' premises.
- Expect designing algorithms that model the metallurgy of the manufacturing processes as well as using tools such as linear programming, machine learning etc.
- You need to lead the backend team to make sure they are delivering high quality code and is constantly inspired to experiment with tools to push out MVPs.
What are the expectations from this role?
- Deliver high quality modular code deployed to serve web, mobile and native IoT enabled terminals that leverage REST-based services and real time sockets. This would include algorithms for real time optimizations that are critical for the manufacturing process.
- You are empowered to work directly with leadership and the product team to make decisions about your code and future of the product.
- Have a strong emphasis on shipping features quickly without sacrificing code quality. Be ready to build a lot of MVPs that will go through iteration or be completely scrapped depending on the outcome at the customer end.
- Own your Agile projects and lead the team from software design to implementation and deployment. Maintain sprints, delivery timelines and contribute to better managing the engineering team.
- Collaborate on the end to end design and implementation of the platform, including data modeling, systems architecture, data security, access controls, architecture, user experience, deployment, automation, and monitoring.
- Maintain a high level of data integrity, quality and security checks.
- Develop data pipelines and RESTful services that are distributed, robust and highly performant.
- Build a culture of simplicity and pragmatism, which is reflected in your elegant code that other developers emulate and you ensure through thorough code reviews and processes.
Qualifications and Experience
- 4+ years of demonstrated software engineering experience in an agile environment designing, architecting and implementing robust scalable systems preferably for modern SaaS application
- 1+ years of technical leadership experience
- Experience with modern server-side programming languages such as Python, Scala, Go. Experience with web frameworks such as Django Rest Framework, Flask.
- Experience with architecting asynchronous services with design patters leveraging PostgreSQL, MongoDB, Redis, Celery for storage and multi-tenant servers over AWS Elastic BeanStalk.
Compensation & Benefits
- **Cash Compensation:** As per industry standards & pedigree of candidate
- **ESOPs:** 10% of NowPurchase is dedicated to current & future team members. Your package would entail some ESOPs so that you own a part of the company and grow along with it.
- **Medical Insurance:** Benefits of group insurance of 3 lakhs for family including parents, spouse, children
- **Generous leave structure and WFHs** including Marriage, Maternity & Paternity leaves
- **Complete Relocation Expenses:** We are building a unicorn out of the city of Joy (Kolkata). We will pay for everything you spend to relocate here.
**Possible Growth path**
Senior Backend End Engineer > Engineering Manager > VP of Engineering
**Tech Stack**
- React/Redux
- Python/Django/Celery
- Git, AWS, ELB (Elastic Beanstalk), Netlify
- PostgreSQL/Redis/S3
## **Hiring Process**
1. Screening of applicants & initial telephonic call with Manager -HR
2. F2F/Video Interview with Engineering Manager and Cofounder CTO
3. Take home written assessment
4. F2F/Video Interview with Cofounder CEO
5. Email communication on final feedback
The end to end process shall take less than 10 days. We pride ourselves on being transparent & moving fast.
*Candidates who accept an offer may join within 1 hour, 1 week or up to 45days of signing - though, we have a preference for as short a gap period between signing and joining since we're at the most exciting part of our journey - laying the foundation for the NowPurchase platform!*
Java
Spring Boot• Solid experience with application frameworks such as Springboot and strong familiarty with micro services architecture and design patterns
• Familiarity with databases like MySQL, MongoDB, Redis etc
• Hands-on experience in analysis, design, coding, and implementation of complex, custom-built applications
• Exposure to CI/CD using Gitlab, Jenkins preferred
• Familiarity with Docker, Kubernetes, EFK Stack is highly desired
• Broad knowledge of web standards relating to APIs (OAuth, SSL etc.)
• Exposure to product development.
• Understand Architecture Requirements and ensure effective design, development and maintenance of multiple micro services in Java Springboot deployed in cloud within containers consuming data present in relational as well as NoSQL databases.
o The microservices shall expose APIs which allow ease of integration with variety of client apps
o Microservices should handle a scale of thousands of requests per second
• Develop communication patterns between microservices which are efficient, lightweight and secured using Kafka
• Debugging issues on a live setup
• Lead a small team of engineers
• Create test cases and technical documentation
• Maintain a high level of code quality and consistency by adhering to and enhancing the coding standards, design methodology and programming practices
- Research industry-related topics (combining online sources, interviews and studies)
- Write clear marketing copy to promote our products/services
- Prepare well-structured drafts using Content Management Systems
- Proofread and edit blog posts before publication
- Coordinate with marketing and design teams to illustrate articles
- Conduct simple keyword research and use SEO guidelines to increase web traffic Promote content on social media
- Identify customers’ needs and gaps in our content and recommend new topics Ensure all-around consistency (style, fonts, images and tone)
- Update website content as needed
By email marketing
You will pitch about mobile or desktop solution on call to customers.
You will explain the benefits of mobile or desktop solution to customers.
Better and Easier accessibility, also available on mobile web.
Minimum 100 calls to be made
Sourcing new sales opportunities through inbound lead follow-up and outbound cold
calls.
JavaSpring BootWe are looking for Product Developers-Java Technology with hands-on experience in Core java and socket programming with the flair for working on cutting-edge solutions.
Responsibilities and duties:
- Responsible for the development and unit testing of various modules in JAVA and other related technologies.
- Need to do requirement understanding, preparing initial concept and possible architecture design.
- Responsible for feasibility analysis and POC development.
- Ability to understand the product architecture and end-to-end system flow.
- Ability to relate and analyze tasks as per overall product architecture and philosophy.
- Work in Agile SCRUM development model and be able to plan, estimate, execute and deliver quality work as per committed timeline.
- Ability to continuously analyze and contribute to lean processes, quality improvements, product growth, and productivity improvements within the team.
Required Skills:
- JAVA - Core JAVA Concepts, Socket Communication, Multithreading, Exception Handling, Collections Framework, Reflections, I/O, XML, HTML, JSON, YML
- Database version management tools like Liquibase etc.
- Version control system like GIT. Hands-on experience with strong knowledge of branching, merging,
- Build systems like Maven, Gradle, Ant etc.
- Hands-on experience in running development environment on Unix/Linux (Ubuntu, CentOS).
- Cloud computing experience, Integration with third-party devices, experience in writing REST APIs, shell scripting knowledge will be an added advantage.
We are looking for Product Developers-Java Technology with hands-on experience in Core java and socket programming with the flair for working on cutting-edge solutions.
Javascript
HTML/CSS
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Full Stack Developer - Averlon