Team Leader( Repayment & Collections)

About Company - 

They run a Programmatic-first, Full Funnel Growth Marketing Platform for Digital Marketers and Media Agencies globally.

We combine Machine Learning with Human Intelligence to discover unique audience insights and optimize results across the marketing funnel.

We leverage the power of programmatic media to help brands expand their targeted reach, and deliver non-linear growth by optimizing the marketing funnel for brand lift, search lift and incrementality.

Responsibilities-

1. Ability to translate client briefs into specific actionable items for different departments

2. Handling client engagements at the senior level with client team.

3. Articulate brand requirements and communicate the same to the teams internally

4. Handle the operational job requirements.

5. Should be able to minute meetings clearly

6. Follow up with internal teams for job delivery as per time lines committed

7. Should wear the brand hat and be able to disseminate information internally

8. Conduct market research and data to find out need gaps in the product.

9. Keep a track on competition activities.

10. Ensure all financials in terms of job estimation, billing and collection happens on time.

11. Be the brand custodian 

Requirement -

- Strong Experience in Client servicing and customer success

- Required skills - program management, presentation/communication, number crunching.

- Experience - 3-4 years in the digital media industry

- Not looking for folks with experience outside of the digital media industry

- Someone who have worked with solution providers or publishers managing clients

We’re hiring a Client Servicing Executive to join our sales team to help WittyPen scale its B2B customers belonging to multiple sectors including SaaS, finance, healthcare, lifestyle and edtech. The ideal candidate should be located in Pune or eager to relocate and hold 1+ years of experience in  Client Servicing Marketing Agencies or B2B sales in SaaS or IT Businesses.

WittyPen is a platform that helps hundreds of businesses get quality content from freelance writers across the world. We are building features and products to help businesses scale their content creation seamlessly, and also let content writers earn well from wherever they are in the world. 

About the role

As a Client Servicing Executive, you will be working as a part of our sales team to increase and expand business from our customers in multiple sectors, including software, finance, healthcare, edtech, and lifestyle. You will be responsible for the complete onboarding and account management process - from project kickoff and dispute handling to upselling.

Your responsibilities will include:

• Helping customers get on board and maintaining regular relationships
• Measuring sales numbers and reaching targeted revenues with given accounts
• Working with the Operations team to ensure quality deliverables
• Mapping accounts to expand relationships

About You

As a Client Servicing Executive at WittyPen, you are expected to possess at least 1 year of experience working in sales or client service with B2B software or tech companies. Additionally, you should have excellent communication skills and knowledge about project management tools, CRM, and reporting. 

Below are the skills/requirements which would make you a good fit for this job:

• Hustler who loves customer success
• MBA is preferred.
• At least 1+ years of experience in B2B selling in Technology, SaaS, or Marketing Agencies
• Excellent English communication skills - spoken and written
• Ability to manage and use CRM
• Understanding of Inbound or Inside sales approach
• Understanding of B2B sales approach
• Capability of relationship management
• Understanding of Content marketing will be a plus
• Skilled and forecasting revenues and reaching goals
• Expert at using MSOffice tools

Benefits and work life

This full-time position and you can choose your own work hours between 10am-8pm. You will be expected to work out of our office in Pune, India, and be available to attend physical meetings with current and potential clients. 

1. Must be familiar with the usage of accounting software like tally or similar

2. Good command of MS Excel, MS Word

3. Preparation of salary statements, departmental returns

4. Any other work assigned from time to time

Resource 1: Manager Finance

Job Description:

• Accounts and Finance:

Managing & leading the team of Finance & accounts and driving them towards the business goal of the company including Internal Control over Financial reporting, documenting, fixed assets management and complete working capital management.

• Treasury Management

Coordinating & liaisoning with the banks, renewal of working capital limits with proper documentation. Submitting the monthly/qtrly/annual statements with Banks. Involve in managing the liquidity, understanding the risk and return analysis of investment management

• Direct and Indirect Tax Compliance
  • Liaising with consultants/Auditors with respect to Bookkeeping, compliances/Statutory and Internal Audits
  • Ensure non payroll compliances under various statutory laws applicable
  • Managing Audits of under different statutes (GST/Sales Tax, Companies House)
• MIS & Analytics

Involve in preparing MIS reports by analyzing the P &L, Balance sheet and various financial reports for the understanding of top management. Involve in gathering various information and analyzing the financial data for decision making.

Desired Candidate Profile:

• Chartered Accountant with 3-5 years of Industry Experience
• Must have good communication skills.
• Should have good knowledge of MS office and tally

Location: Pune

• Technical support and sales of our software products.
• Provides financial information to management by researching and analyzing accounting data; preparing reports.
• Prepares asset, liability, and capital account entries by compiling and analyzing account information.
• Documents financial transactions by entering account information.
• Recommends financial actions by analyzing accounting options.
• Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
• Substantiates financial transactions by auditing documents.
• Maintains accounting controls by preparing and recommending policies and procedures.
• Guides accounting clerical staff by coordinating activities and answering questions.
• Reconciles financial discrepancies by collecting and analyzing account information.
• Secures financial information by completing database backups.
• Maintains financial security by following internal controls.
• Prepares payments by verifying documentation, and requesting disbursements.
• Answers accounting procedure questions by researching and interpreting accounting policy and regulations.
• Complies with federal, state, and local financial legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions.
• Prepares special financial reports by collecting, analyzing, and summarizing account information and trends.
• Maintains customer confidence and protects operations by keeping financial information confidential.
•  

  Qualification - B.Com  (commerce graduate) with basic computer knowledge. All our product are taxation related, so, commerce background is must and its software product, so basic of computer and basic working with internet is required. 

Experience - Fresher - 1year

Location-Guwahati preferably but for experienced candidate work from home can be considered(Can be relocate in PAN India)

Mode of Interview-Telephonic and Webinar