Requirements :
● Experience of 1 year or more in people management role in the BPO industry
● 2-year experience in the collections industry with voice profile background
● Strong negotiation and problem-solving skills.
● Proven experience as a ‘Team leader’ or a similar role.
● Knowledge of billing procedures and collection techniques ● Working knowledge of MS Office and databases
● Excellent data management skills
● High on ethics and adherence to policies
● Familiarity with laws related to debt collection
● Target orientation
● Graduate (any stream)

Similar jobs
Candidate must be based out of Mumbai Only
● Candidate should be Currently working in a sales role (not just past experience).
● Candidate should have B2B sales background, ideally dealing with brands or agencies
● Candidate should have experience in Service Sales only, not in product or other sales.
● Candidate must have Experience in Service industry sales – particularly in media, advertising, marketing, influencer, branded content, or digital solutions
● Strong track record of new business acquisition (not just account management)
● Ability to pitch, close, and grow media campaigns, IP sponsorships, or marketing retainers. ( Need someone who can actively engage with and secure brands, either for collaborations with company's marketing team or for sponsorship of the events company organize. )
● Experience at an online publisher, ad network, ad exchange, ad server, DSP, DMP, or other online advertising company is required
Requirements:
- Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7x365 uptime service
- Engineering of systems administration-related solutions for various project and operational needs
- Maintain best practices on managing systems and services across all environments
- Fault finding, analysis and of logging information for reporting of performance exceptions
- Proactively monitoring system performance and capacity planning
- Manage, coordinate, and implement software upgrades, patches, hot fixes on servers, workstations, and network hardware
- Create and modify scripts or applications to perform tasks
- Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
- Collaborate with other teams and team members to develop automation strategies and deployment processes
Qualifications and Requirements:
- Previous working experience as a Linux Administrator for minimum 3 years
- Bachelor's degree in Computer Science, Information Systems or similar relevant degree
- Strong problem solving and communication skills
- Rich experience on Web servers administration
- Good exposure in Implementation for FTP server on Linux
React.JS JD:
We are looking for a skilled react.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.
To ensure success as a react.js developer, you should have in-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications. Ultimately, a top-class react.js developer should be able to design and build modern user interface components to enhance application performance.
React.js Developer Responsibilities:
Meeting with the development team to discuss user interface ideas and applications.
Reviewing application requirements and interface designs.
Identifying web-based user interactions.
Developing and implementing highly responsive user interface components using react concepts.
Writing application interface codes using JavaScript following react.js workflows.
Troubleshooting interface software and debugging application codes.
Developing and implementing front-end architecture to support user interface concepts.
Monitoring and improving front-end performance.
Documenting application changes and developing updates.
React.js Developer Requirements:
Bachelor’s degree in computer science, information technology, or a similar field.
Previous experience working as a react.js developer.
In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
Experience with user interface design.
Knowledge of performance testing frameworks including Mocha and Jest.
Experience with browser-based debugging and performance testing software.
Excellent troubleshooting skills.
Good project management skills.
We are looking for a Back-End Web Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. A basic understanding of front-end technologies is therefore necessary as well.
Responsibilities
- Actively participate in the overall application lifecycle.
- Focus on coding and debugging.
- Collaborate with front-end developers.
- Define and communicate technical and design requirements.
- Build a high-quality reusable code that can be used in the future.
- Create sustainable and functional web applications with clean codes.
- Learn about new technologies and stay up to date with current best practices.
- Conduct UI tests and optimize performance.
- Train, help, and support to other team members
Requirements
- Hands-on backend web development experience.
- Proficient knowledge of a backend programming language and an in-depth understanding of web development.
- Knowledgeable of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3.
- Proven experience creating user authentication and authorization between multiple systems, servers, and environments.
- Capability to integrate multiple data sources and databases into one system.
- Proven experience managing the hosting environment, including database administration and scaling an application to support load changes.
- Ability to set up and administer backups, data migration, transformation, and scripting.
Skills
- Coding (HTML/CSS3)
- Debugging
- Programming (JavaScript, PHP, Magento, OOPs,)
- PHP Framework
- Analytical Skills
- Web Development
- API
· 2-6 years of proven software development experience and proven working experience in Android app development
· Having published at least one original Android app is a definite plus
· Experience with Android SDK (experience in AndroidTV framework will be a plus)
· Experience working with remote data via REST and JSON
· Experience with third-party libraries and APIs
· Experience with networking technologies
· Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
· Solid understanding of the full mobile development life cycle.
Summary
Genesys is looking for an experienced Salesforce CPQ developer with strong experience in Salesforce CPQ, billing, and platform related technologies. This role is responsible for providing overall mentorship regarding strategies and techniques for the CPQ and billing product solutions. Will be working closely with Business and IT Go-To-Market team members to detail and ensure product solutions support business needs, follow strong best practice principles, use system resources efficiently and integrate cleanly with the UI and server components of Salesforce CPQ. The candidate is expected to have solid experience in implementing new Salesforce CPQ and billing solutions and migrating from legacy CPQ solutions to Salesforce CPQ & billing. The candidate will be customer focused, highly collaborative and constantly seek input to ensure success. The candidate should be ready to get their hands dirty and jump in and troubleshoot/modify CPQ configurations, write code/troubleshoot if necessary (Apex, Visualforce, Lightning Components, front end web technologies & data migration).
Responsibilities
- Technical design and implementation of Quote to Cash solutions using Salesforce CPQ and billing
- Create proof of concepts (POCs) and build prototypes quickly to evaluate the mapping of custom CPQ functionality to Salesforce CPQ
- Design technical solutions that span multiple Salesforce Clouds (Sales, Service, Marketing, Analytics, Social, Communities) that meet business requirements
- Be recognized as a technical & functional specialist in CPQ and Billing
- Optimization of solutions through an understanding of business needs and technology capabilities
- Pro-actively identify opportunities for automation, process & design improvements
- Serve as a solution technical lead to ensure deliverables for Salesforce.com projects are done in line with best practices and strategic platform direction
- Individual contributor with comprehensive knowledge of the Salesforce platform, including technical and functional capabilities; ability to execute on highly complex or specialized projects.
- Oversight of multiple vendors involved with Salesforce configuration and development work
- Participate in the development of best practices, strategies, and policies around data governance, including master data management, metadata management, data quality and data profiling
- Communicate and work effectively with cross functional teams including business teams, product teams, global IT Apps teams, consultants & vendors
- Document as-is and participate on code review. Present complex solutions options and benefits to key technical program stakeholders.
- Collaborate with Salesforce architect to ensure Salesforce development teams follow best practices when programming or documenting solutions.
- Maintain up-to-date knowledge of a broad range of emerging technology trends and identifies opportunities where technology might be deployed to deliver business improvements and competitive advantage.
Required Qualifications:
- Bachelor's degree required in Computer Science, Software Engineering, Technology, or in a related field
- 4 + years of Experience in solutioning and designing full stack solutions using Salesforce Platform
- 1 + years of Experience in solutioning and designing Salesforce CPQ and Billing solutions
- 1 + years of Experience in designing and developing solutions on Salesforce Lightning Platform
- 1 + full cycle implementations of Salesforce CPQ and billing solutions including ownership of technical solution design
- Extensive knowledge of product configuration, complex pricing rules & sequence, quote configurator plugins & Salesforce CPQ APIs
- Proficiency in various CPQ functionalities like perpetual and subscription-based licensing, seasonal licensing, amendments, extensions, co-terming and renewals
- Solid experience in data migration strategy, tools and processes to migrate data between custom CPQ and billing systems to Salesforce CPQ and billing
- Experience with quote document generation and integration with DocuSign
- Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
Preferred Qualifications:
- Salesforce Certified Administrator
- Salesforce Certified Sales Cloud Consultant and Salesforce Certified Service Cloud Consultant
- Salesforce Platform Developer Certifications
- Salesforce Certified CPQ Specialist
Covid-19
Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least December 31, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis.
About Genesys:
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit http://www.genesys.com/">www.genesys.com.
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Basic Qualifications:
∙Bachelors in Computer Science/Mathematics + Research (Machine Learning, Deep Learning, Statistics, Data Mining, Game Theory or core mathematical areas) from Tier1 tech institutes.
∙3+ years of relevant experience in building large scale machine learning or deep learning models and/or systems.
∙1 year or more of experience specifically with deep learning (CNN, RNN, LSTM, RBM etc).
∙Strong working knowledge of deep learning, machine learning, and statistics.
- Deep domain understanding of Personalization, Search and Visual.
∙Strong math skills with statistical modeling / machine learning.
∙Hands-on experience building models with deep learning frameworks like MXNet or Tensorflow.
∙Experience in using Python, statistical/machine learning libs.
∙Ability to think creatively and solve problems.
∙Data presentation skills.
Preferred:
∙MS/ Ph.D. (Machine Learning, Deep Learning, Statistics, Data Mining, Game Theory or core mathematical areas) from IISc and other Top Global Universities.
∙Or, Publications in highly accredited journals (If available, please share links to your published work.).
∙Or, history of scaling ML/Deep learning algorithm at massively large scale.
Responsible for Investor Management
Responsible for Strategic Planning and building KPI’s for Business
Budgeting & forecasting
Responsible for P&L delivery across verticals
MIS preparation and reporting to Board of Directors/ Investors
Setting up Accounting Processes and Building ancillary systems for billing, transaction reconciliation etc
Oversee day to day accounting & compliances
Financial Planning, Reporting and supporting senior management
Competition Benchmarking
Tax Planning and optimisation
Building Cost effective systems for Optimisation, Problem solving across verticals
Driving Cost Management Projects (Cross Functional and otherwise)
Driving revenue & profitability
Due diligence of compliance & accounting policies
Internal audits
Working capital and wealth management
Payroll processing










