Customer Support executive

RESPONSIBILITIES SKILLS REQUIRED Build automated pipelines from TikTok Seller Center — live dashboards, no manual exports. Script and configure API-based automation flows (Make, Zapier, Python) from scratch. Use Claude AI daily to accelerate analysis, write code, and generate report narratives. Own the Growth team's full reporting cadence — weekly, monthly, ad-hoc. Support TikTok Shop daily operations: monitor KPIs, flag anomalies, coordinate data needs. Present insights and strategy to C-level stakeholders — concise, visual, confident. Excel / Sheets — Power Query, macros, dynamic dashboards Scripting — Python, JS, or Apps Script (write & debug code) Automation — Make / Zapier / API integrations BI Tools — Looker Studio, Power BI, or Tableau Claude AI — required, daily co-pilot (non-negotiable) E-commerce fluency — CAC, LTV, ROAS, funnel metrics Advanced English — C1/C2, written & spoken Proactive ownership — no hand-holding required

· 5+ years of experience in software development using Java.

· Proficiency in Spring Boot and Spring Batch.

· Experience with microservices architecture.

· Hands-on experience with Cassandra or similar NoSQL databases.

· Solid understanding of cloud platforms (AWS, GCP, Azure, etc.).

· Familiarity with Docker and Kubernetes.

· Experience with CI/CD tools such as Jenkins etc

· Strong problem-solving skills and attention to detail.

· Excellent communication and teamwork skills.

Important consideration:

· Core Java - 4 to 6 Yrs

· Spring and Spring Boot, Spring MVC, Spring Data, Spring Security - 4 to 6 Yrs

· DevOps (Jenkins, Junit, sonarQube, Maven) - 1 to 2 Yrs

· MongoDB, NOSql, Couch DB, Cassandra - 1 to 2 Yrs

Strategy Development:

• Develop and implement a comprehensive social media strategy that aligns with our marketing goals.
• Identify target audiences and tailor content to specific platforms and demographics.
• Stay up-to-date on social media trends, best practices, and emerging technologies.

Content Creation and Curation:

• Create engaging and visually appealing content, including text, images, and videos.
• Develop a content calendar and ensure consistent posting across all platforms.
• Curate relevant content from external sources to share with our audience.
• Ensure all content aligns with brand voice and standards.

Community Management:

• Monitor and respond to comments, messages, and mentions across all social media channels.
• Build and foster relationships with our online community.
• Engage with influencers and other relevant accounts.
• Handle online reputation.

Analytics and Reporting:

• Track and analyze social media metrics to measure the effectiveness of campaigns.
• Generate regular reports on social media performance and provide insights for optimization.   
• Use social listening tools to monitor brand mentions and industry trends.

Campaign Management:

• Plan and execute social media campaigns to promote products, services, and events.
• Manage social media advertising budgets and optimize campaigns for maximum ROI.
• Collaborate with marketing and other teams to ensure campaign alignment.

InfoGrowth is looking for a skilled Android Automotive OS Developer with 7+ years of experience in the automotive domain to join our cutting-edge team! If you're passionate about integrating technology with automotive systems and developing next-gen in-car infotainment solutions, this is the role for you.

Key Responsibilities:

• Develop and maintain applications for Android Automotive Operating System (AAOS), the Android-based infotainment system built directly into vehicles.
• Collaborate with automotive partners to integrate and optimize Google Automotive Services (GAS), including Google Maps, Play Store, and Google Assistant.
• Leverage your knowledge of vehicle signals and communication protocols to ensure smooth integration and performance of in-car apps.
• Work closely with cross-functional teams to deliver high-quality infotainment solutions for next-generation vehicles.
• Troubleshoot and optimize Android applications for automotive-specific use cases.

Key Skills:

• 7+ years of experience in Android development, with hands-on experience in the automotive domain.
• Strong knowledge of Android Automotive OS (AAOS) and Google Automotive Services (GAS).
• Expertise in vehicle signals and communication protocols.
• Proven experience in developing apps for in-car infotainment systems.
• Ability to collaborate with automotive engineers, testers, and designers to develop seamless solutions.

▪ Acting as relationship manager for the Paid customers of NoBroker.

▪ Building sustainable relationships and trust with customer accounts through open and interactive

communication.

▪ Identifying and assessing customers’ needs.

▪ Servicing customer in finding the right tenant /house as per the requirement of customer.

▪ Dialing outbound and attending inbound calls from customers and leads.

▪ Using internal tools and methods to provide best possible service to the customer.

▪ Negotiating with leads on behalf of customers.

▪ Keeping customers up-to date on the progress of his account.

▪ Following communication procedures, guidelines, and policies.

▪ Going the extra mile to provide excellent customer service.