Customer Support executive

What You'll Do:

• Lead our business development team and steer us toward growth.
• Build business channels - one or many - Online Bidding, LinkedIn Sales Navigator, Email Marketing, Referral Marketing and Personal network & connections.
• Hunt down high-quality leads, guide the sales process, and seal the deal like a pro.
• Become the ultimate client champion—nurturing relationships and turning one-time clients into repeats.
• Collaborate with our developers, creatives and marketeers to craft bespoke solutions for clients.
• Stay ahead of the curve with market insights, competitor moves, and fresh growth ideas.

What You Bring:

• Leadership experience in a creative or web development company.
• A track record in business development and lead generation across multiple channels.
• Stellar communication, negotiation, and relationship-building superpowers.
• The ability to manage and inspire a team to crush their targets.

Why Join Us?

• Work with top-tier brands like ITC, Tata, Marico, Aditya Birla, etc.
• Be part of a fun, creative, and growth-driven environment where your ideas matter.
• Competitive salary with best performance-based incentives.

·What You will do

● Create beautiful software experiences for our clients using design thinking, lean and agile methodology.

● Work on world-class software products using the latest cutting edge technologies and platforms.

● Work in a dynamic, collaborative, transparent, non-hierarchical culture.

● Work in collaborative, fast-paced and value-driven teams to build innovative customer experiences for our clients.

● Help to grow the next generation of developers and have a positive impact on the industry.

Basic Qualifications

● Experience: 4+ years.

● Hands-on development experience in backend, Java, SprintBoot, Hibernate, SQL, MongoDB, Jenkins, Microservices etc...

● Server-side development experience mainly in JAVA.

● Passion for software engineering and follow the best coding concepts. ● Good to great problem solving and communication skills.

● Experience in working with cross-border, distributed teams is a must.

Nice to have Qualifications

● Product and customer-centric mindset.

● Great OO skills, including design patterns.

● Experience with large-scale enterprise systems

Udrive is the largest car sharing platform in the Middle East. We pioneered the concept in the region and have continued to provide the best experience amongst our peers. We are in rapid expansion and are looking for a bright, successful and determined individual who has the experience to take the companies vision forwards into the next 5 years.

Our next 5 years journey not only includes regional and global aspirations; we are building the next generation of mobility services to change the way people use vehicles

We are looking for a React Native Engineer for our Mobile App. The Mobile App team is responsible for the mobile app used by our B2C users to register as well as complete their journey with Udrive cars initiation to end.

Your responsibilities:

You will be part of our new mobile team which is part of our customer journey domain and you will work together with a cross-functional team

You strive to offer the best possible experience for our customers on mobile devices

You contribute to the implementation of business requirements as well as to architectural decisions

You ensure that your code is well tested, architected, meets our coding standards, and has proper logging, monitoring, and alerting

Your goal is to provide always-accessible information in the most convenient way, to have better engagement and an overall outstanding user experience

Your profile:

You have experience building high-performance mobile React Native applications on both iOS and Android platforms

Ability to translate Figma based designs to mobile interactions with pixel perfections

You show excellent knowledge of JavaScript and its nuances, including TypeScript.

You have experience with building real-time analytics solutions and streaming platforms

You are familiar with native build tools, like XCode, Gradle and store submission processes

It is great if you have an understanding of REST APIs, the document request model, and offline storage

The most important one: Willingness to learn. We are constantly learning new things and we enjoy it a lot. We don't expect to find people experienced in all of them. If you are excited about our tech-stack and you think you are a fast learner, do not hesitate to apply!

Java with cloud

Responsibilities

Understand systems enabling third party integration 

Translate business requirements to the APIs and SDKs exposed by these systems. Figure out the optimum interfaces to interact with these. 

Build generic connectors to interact with these technologies. 

Design, implement, deploy and maintain the connectors. 

Minimum Qualifications 

Bachelor’s degree in Computer Science or related fields. 

Experience needs to be around 8+ years 

Strong problem-solving skills. 

Ability to understand the technology and its APIs in quick time. 

Strong design pattern fundamentals. 

Good core java skills like Multi-threading, collection framework. 

Good communication and mentorship skills 

Ability to put together architecture diagrams and designs 

Job Responsibilities.

• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Bridge management and employee relations by addressing demands, grievances, or other issues.
• Manage the recruitment and selection process.
• Support current and future business needs through the development, engagement, motivation, and preservation of human capital.
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
• Nurture a positive working environment.
• Oversee and manage a performance appraisal system that drives high performance.
• Maintain pay plan and benefits program.
• Assess training needs to apply and monitor training programs.
• Report to management and provide decision support through HR metrics.
• Ensure legal compliance throughout human resource management.

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

ETL Developer – Talend

Job Duties:

• ETL Developer is responsible for Design and Development of ETL Jobs which follow standards,

best practices and are maintainable, modular and reusable.

• Proficiency with Talend or Pentaho Data Integration / Kettle.
• ETL Developer will analyze and review complex object and data models and the metadata

repository in order to structure the processes and data for better management and efficient

access.

• Working on multiple projects, and delegating work to Junior Analysts to deliver projects on time.
• Training and mentoring Junior Analysts and building their proficiency in the ETL process.
• Preparing mapping document to extract, transform, and load data ensuring compatibility with

all tables and requirement specifications.

• Experience in ETL system design and development with Talend / Pentaho PDI is essential.
• Create quality rules in Talend.
• Tune Talend / Pentaho jobs for performance optimization.
• Write relational(sql) and multidimensional(mdx) database queries.
• Functional Knowledge of Talend Administration Center/ Pentaho data integrator, Job Servers &

Load balancing setup, and all its administrative functions.

• Develop, maintain, and enhance unit test suites to verify the accuracy of ETL processes,

dimensional data, OLAP cubes and various forms of BI content including reports, dashboards,

and analytical models.

• Exposure in Map Reduce components of Talend / Pentaho PDI.
• Comprehensive understanding and working knowledge in Data Warehouse loading, tuning, and

maintenance.

• Working knowledge of relational database theory and dimensional database models.
• Creating and deploying Talend / Pentaho custom components is an add-on advantage.
• Nice to have java knowledge.

Skills and Qualification:

• BE, B.Tech / MS Degree in Computer Science, Engineering or a related subject.
• Having an experience of 3+ years.
• Proficiency with Talend or Pentaho Data Integration / Kettle.
• Ability to work independently.
• Ability to handle a team.
• Good written and oral communication skills.