Customer Support executive

Data Engineer — Recommendation Engine

About the Company

~~ is India's first Gaming Commerce company, pioneering a new way for 500M+ gamers—an audience growing at 19.6% YoY—to shop inside games.

It is a white-label SaaS plugin that integrates into casual and hyper-casual games, transforming in-game coins into real-world value. Players can redeem them for brand coupons, digital services, or even physical products inside fully customizable in-game stores.

For gaming studios, ~~ directly solves the industry's toughest challenge—low retention—while also boosting monetisation. For brands, it unlocks a massive high-attention audience that already spends billions on in-game experiences, enabling targeted engagement with measurable ROI. Unlike traditional ads, PlaySuper embeds commerce into gameplay itself, improving recall, conversion, and loyalty.

The Role

We're building a recommendation engine that surfaces the right products to the right player at the right moment inside our in-game store. A core challenge: we have limited in-app behavioural data today, so the system must rely heavily on external market signals to make great recommendations from day one.

As our first Data Engineer, you will own the data infrastructure that makes this possible. You'll build the pipelines that collect, process, and serve these signals into our real-time ranking system.

This is a foundational hire. The entire recommendation engine—from Deal Quality Scores to seasonal trends—depends on the pipelines you build.

What You'll Do

• Own external data pipelines—scrapers for Flipkart/Amazon bestseller rankings, PriceHunt/Smartprix for price benchmarking, Google Trends API for brand and category demand signals
• Build the Deal Quality Score pipeline—a daily batch job that computes a competitiveness score for every product in our catalogue, stored in Redis for sub-millisecond lookup at serving time
• Maintain a seasonal and festive calendar—structured data store for trend overlays (IPL, Diwali, back-to-school, etc.)
• Design and own the in-store event schema in ClickHouse that will power behavioural cohorts as in-app data accumulates
• Build ETL infrastructure (S3 + Spark/Glue) for longer-horizon trend and market data
• Own data quality and freshness SLAs—you are responsible when a signal the reco engine depends on breaks silently

What We're Looking For

• 3–5 years of data engineering experience, ideally at a startup or product company
• Strong Python—you write clean, production-grade pipeline code, not just notebooks
• Experience building and maintaining web scrapers or data collection pipelines at scale
• Hands-on experience with a workflow orchestrator—Airflow, Prefect, or equivalent
• Solid SQL; experience with ClickHouse or another OLAP database is a strong plus
• Familiarity with Redis as a serving layer—you understand TTL, key design, and cache invalidation
• Comfortable with AWS—S3, Glue, ECS; you can set up infra without needing DevOps help
• You care about data quality—you monitor pipelines, set up alerts, and feel responsible when something breaks

Strong Plus (Nice to Have)

• Experience with e-commerce or marketplace data—price intelligence, product catalogues, category taxonomy
• Familiarity with recommender system data patterns
• Experience with Spark or distributed processing for larger datasets
• Prior work on gaming or consumer mobile products

Location: Gurgaon

Compensation: Competitive salary with an opportunity to get meaningful equity

Reports to: CTO

Why PlaySuper?

• Your pipelines feed the system that directly drives real GMV for our studio partners
• Small team, fast decisions, no bureaucracy
• Work directly with the CTO on architecture and direction
• Direct impact visible within weeks of shipping

Strong Product / UI/UX Designer Profile

Mandatory (Total Experience): Must have 6+ years of professional experience in UI/UX or Product Design

Mandatory (Experience 1) – Leadership & Mentorship): Must have 2+ years of experience leading and mentoring design teams, including providing feedback, guiding workflows, and elevating junior designers’ capabilities

Mandatory (Experience 2) – Design Systems & Hands-On Skills): Must have strong hands-on experience with scalable design systems for web and mobile platforms and be highly proficient in Figma

Mandatory (Experience 3) – Client & Stakeholder Management): Must have direct client or stakeholder-facing experience, able to communicate design concepts persuasively and collaborate throughout the project lifecycle

Mandatory (Portfolio): Must have a strong, well-curated portfolio demonstrating end-to-end product design work, including user research, interaction design, visual design, and measurable impact on product outcomes

Mandatory (Communication Skills): Must have excellent communication and storytelling abilities to present complex design ideas clearly to clients, stakeholders, and teams

Mandatory(Education)- Must have Bachelor’s or Master’s in Design or

Location: Ahmedabad, Surat, Mumbai, Pune, Hyderabad & Bengaluru

Freshers are also welcome, provided you are energetic and want to have a career in sales

Job Description :

• Tracking of inward enquiries & understanding technical requirements

Cost Estimation, Preparation & submission of quotation.

Communicating technical queries from clients & co-ordination with Design team.

Registration of orders & co-ordination with plant & clients

Updating the order execution progress to the Sales team/Dealers/Customers.

Coordinating with Channel Partners for Vendor Registration, quotation, & pending orders.

• Tracking of online tender for valves & submission.

Follow –up with clients, Channel Partners, sub-vendors for approval.

Visiting clients for technical discussion, follow-up & closing deal.

Qualification : Sales Engineering and Sales skill

Technical Support and Communication skills

Customer Service skills

Excellent problem-solving and analytical abilities

Strong interpersonal and negotiation skills

Excellent Communication skill in verbal / Written in English, Hindi & / or Local language, Presentation, Convincing & Closing Skill

Experience in the Pumps, valves or construction industry is a plus

Bachelor's degree in Engineering or related field

Salary Commensurate as per the Knowledge, skills & expertise.

Required Skills:-

• Technical Demonstrations
• Product Demonstration
• Interpersonal Skills
• Sales Engineering
• Automation
• Sales Processes
• Sales Operations
• Technical Support
• Account Management

IF INTERESTED THEN CALL/WHATSAPP ME ON ( SEVEN EIGHT FIVE NINE EIGHT EIGHTZERO TWO FOUR TWO ) 

1. As a Pre-Sales Engineer, you will be responsible for designing and drafting systems for Technical Proposals brought in by the sales team, ensuring that quotes are technically correct before submitting to clients.
2. Preparation of proposal based on the RFP / RFQ docs and Understand the CAD drawing.
3. Generate BOQ, Compliance Statement, system descriptions, schematic drawings, material / technical submittal, system programming such as Crestron, Extron, Bose and other OEM products etc.
4. Provide sales and technical staff with technical support on both a pre- and post-sales basis
5. Communicate and interact with internal employees, clients and colleagues in a professional and timely manner.
6. Conduct or attend a Site visit and Site surveys when needed.
7. Develop and maintain knowledge of current and new technologies that company offers.

About Client : Our client is an American company that develops, manufactures and sells solar micro-inverters, energy generation monitoring software and battery energy storage products

The Back-End engineer will develop, maintain, architect & expand cloud microservices. Codebase uses Java, Spring Boot, Mongo, REST APIs, MySQL. Applications are dockerized and hosted in AWS using plethora of AWS services.

Key Responsibilities and Outcomes

• Programming in Java + Spring Boot
• REST API with JSON, XML etc. for data transfer
• Multiple database proficiency including SQL and NoSQL (Cassandra, MongoDB)
• Ability to develop both internal facing and external facing APIs using JWT and OAuth2.0
• Familiar with HA/DR, scalability, performance, code optimizations
• Experience with working with highly performance and throughput systems
• Ability to define, track and deliver items to ones own schedule
• Good organizational skills and the ability to work on more than one project at a time
• Exceptional attention to detail and good communication skills

Minimum Qualifications

• B.E/B.Tech in Computer Science from top tier college and >70% marks
• 70% or 7 CGPA throughout in education.
• Top 100 Engineering colleges only (NIRF ranking)
• Stability in job.
• Experience with SQL + NoSQL (Preferably MongoDB)
• Experience with Amazon Web Services, JIRA, Confluence, GIT, Bitbucket
• Ability to work independently and as part of a project team
• Strong organizational skills, proactive, and accountable.
• Excellent critical thinking and analytical problem-solving skills
• Ability to establish priorities and proceed with objectives without supervision
• Ability to communicate effectively and accurately
• Clear concise written project status update throughout the project lifecycle
• Highly skilled at facilitating and documenting requirements