Customer Support executive

Key Responsibilities:

1️⃣ Recruitment & Onboarding – Sourcing candidates, conducting interviews, and managing new hire onboarding.

2️⃣ Employee Engagement – Organizing team activities, feedback sessions, and HR initiatives.

3️⃣ Payroll & Compliance – Managing salary processing, attendance, and statutory compliance.

4️⃣ Performance Management – Assisting in appraisals, goal setting, and feedback collection.

5️⃣ HR Policies & Documentation – Maintaining employee records, drafting policies, and handling grievances.

6️⃣ Training & Development – Coordinating learning programs and skill development sessions.

7️⃣ Exit Process Management – Handling resignations, full & final settlements, and exit interviews.

Marketing Specialist (Demand Generation + SDR)

Role Overview

We are looking for a highly driven Marketing Specialist who will operate at the intersection of demand generation and outbound sales development. This is a hands-on, execution-heavy role designed for someone who is comfortable owning both marketing and SDR responsibilities.

You will work closely with the Marketing Manager to support pipeline generation efforts, execute campaigns, and directly contribute to top-of-funnel growth.

This role is ideal for someone who enjoys writing, outreach, experimentation, and direct impact on revenue, and is looking to grow into a full-stack B2B marketer.

Key Responsibilities

1. Outbound & SDR Execution

• Execute outbound campaigns across email, LinkedIn, and cold calling
• Build and manage target account lists and prospecting workflows
• Book qualified meetings for the sales team
• Continuously optimize messaging, sequences, and targeting
• Track and improve response rates, meeting conversions, and pipeline contribution

2. Campaign Execution (Demand Generation)

• Support execution of integrated marketing campaigns across outbound, inbound, and lifecycle channels
• Assist in running 1:1 and 1:few campaigns for target segments
• Work closely with the Marketing Manager on campaign planning and execution

3. Content & Copywriting

• Write cold emails, LinkedIn messages, and outreach sequences
• Develop campaign messaging and value propositions
• Support content creation for landing pages, ads, and marketing assets
• Continuously test and improve copy based on performance

4. Webinar & Podcast Execution

• Assist in planning and executing webinars and podcast initiatives
• Coordinate with internal teams and external speakers
• Drive pre-event outreach and post-event follow-ups
• Repurpose content into campaigns and outbound messaging

5. Lead Management & Lifecycle Support

• Support lead nurturing and follow-up workflows
• Ensure timely engagement with inbound and outbound leads
• Maintain hygiene of CRM and outreach tools

6. Channel & Audience Research

• Identify potential prospects using LinkedIn, communities, and databases
• Build and segment lists based on ICP criteria
• Explore new channels and opportunities for pipeline generation

7. Reporting & Optimization

• Track key metrics such as emails sent, responses, meetings booked, and conversions
• Share regular updates on campaign performance and learnings
• Continuously improve based on data and feedback

Key Metrics of Success

• Number of qualified meetings booked
• Response and conversion rates across outbound campaigns
• Contribution to pipeline generation
• Campaign execution velocity and quality

Required Skills & Experience

• 2–5 years of experience in B2B SaaS / AdTech / MarTech / Inside Sales / SDR roles
• Hands-on experience with cold email, LinkedIn outreach, and/or calling
• Strong copywriting and communication skills
• Ability to execute campaigns independently with minimal supervision
• High ownership and willingness to experiment

Preferred Qualifications

• Experience in AdTech / publisher ecosystem
• Exposure to webinars, podcasts, or event marketing
• Familiarity with tools like CRM, email automation, and prospecting tools
• Prior experience in outbound or SDR roles

Soft Skills

• Strong execution mindset (bias for action)
• Attention to detail and consistency
• Curiosity and willingness to learn
• Ability to work in a fast-paced startup environment

Why This Role Matters

This role is critical to building a consistent bottom-of-funnel engine by combining marketing execution with outbound sales development. You will directly contribute to pipeline growth and gain exposure to full-funnel marketing.

Compensation

• Competitive salary aligned with early to mid-level SaaS roles
• Performance incentives linked to meetings and pipeline contribution

Location & Flexibility

• Hybrid
• Willingness to work closely with global teams and adapt to campaign timelines

• Looking manage IaC module
• Terraform experience is a must
• Terraform Module as a part of central platform team
• Azure/GCP exp is a must
• C#/Python/Java coding – is good to have

Job Description:

We are seeking a skilled Software Developer to join our growing team in Cybercity. The primary responsibility of this role is to deliver a fully functional application based on Figma designs. While API integration is not an immediate requirement, it will follow later in the development process. The chosen candidate will work with React and Redux for the frontend development and utilize dotnet 8 API backend. 

Key Responsibilities:

1. Translate Figma designs into a fully functional and responsive web application.
2. Develop the frontend using React and implement state management with Redux.
3. Ensure the application meets design specifications, including UI/UX requirements.
4. Collaborate with the team to plan and execute the development process effectively.
5. Write clean, maintainable, and efficient code.
6. Perform thorough testing and debugging to identify and resolve issues.
7. Document the codebase and provide clear code comments for future reference.
8. Work closely with the team to coordinate API integration when it becomes necessary.
9. Work closely with the DevOps and QA team to ensure the application deploys and runs as expected.
10. Stay updated with industry best practices and technologies in software development.

Qualifications:

• Proven experience in developing web applications using React and Redux.
• Strong proficiency in JavaScript and ES6+.
• Experience with version control systems (e.g., Git).
• Ability to work independently and as part of a collaborative team.
• Attention to detail and a commitment to delivering high-quality code.
• Excellent problem-solving skills and a proactive attitude.
• Effective communication skills.
• Familiarity with Figma or other design tools is a plus but not mandatory.
• Familiarity with Dotnet for API development is a plus but not mandatory.

Job description

We are seeking a dynamic and results-driven Sales and Marketing Executive to join our team. The ideal candidate will be responsible for converting leads into successful sales, developing and executing marketing strategies for products and services, and maintaining strong relationships with clients—particularly in the Middle East region.

Experience working with Middle East clients is mandatory.

Key Responsibilities:

Lead Conversion:

• Identify, qualify, and convert potential leads into paying customers.
• Follow up on inquiries, prepare proposals, and close deals efficiently.
• Maintain accurate records of sales activities and client interactions in CRM

Client Relationship Management:

• Build and nurture strong relationships with existing and potential clients in the Middle East.
• Understand client needs and tailor solutions to meet business objectives.
• Act as the point of contact for client queries and support.

Reporting & Analysis:

• Track marketing and sales performance metrics.
• Provide regular reports to management with insights and recommendations for improvement.

Key Requirements:

• Proven experience in sales and marketing, with a track record of successful lead conversions.
• Mandatory experience working with Middle East clients (UAE, Saudi Arabia, Qatar, etc.).
• Strong understanding of marketing strategies
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and manage multiple projects.
• Proficiency in CRM tools and Microsoft Office Suite.

About Fundamento

Fundamento is a skills readiness platform for customer-facing teams.

Companies can integrate the platform with existing CRMs and other tools so employees can be trained in the flow of work. Bite-sized interventions that are accessible on demand and also reinforced periodically ensure that sales and CX teams are equipped to deliver high performance and improve priority business metrics, including win rates and customer retention.

High-growth companies like Zomato, Flipkart, and Paisabazaar use the platform to measure and develop critical skills and know-how for their customer-facing teams and measurably improve business outcomes. Fundamento is backed by leading investors in the industry, including Binny Bansal, Kunal Shah, Caesar Sengupta, Pankaj Chaddah, among others.

Join us to transform the future of work.

We are looking for an exceptional and seasoned Product Manager to join the founding team at Fundamento. You’ll work closely with a passionate team of engineers, designers, marketers, and sales managers to understand customer needs and define the experiences that set Fundamento’s clients up for success.

What the role entails 👉🏽

• Manage, align, and communicate the vision for Fundamento’s Skills Readiness platform to internal stakeholders at all levels of the business.
• Build, regularly manage, and execute product roadmap for the platform. 
• Work closely with and communicate clearly to engineering, design, and business to ensure the correct product trade-offs and decisions can be made.
• Work as a bridge between customers, business, marketing, design, and engineering. You are responsible for making a product and ensuring you can create ambassadors and advocates for the development and its vision among these key stakeholder categories. 
• Own sprint execution and lead scrum
• Always advocate for the customers - do what it takes to get customer feedback with or without the help of the sales team. Define and analyze key performance metrics to support and inform product decisions.
• Continuously evaluate product fit and process optimization, and ascertain technical dependencies.
• Approach your work with a global design mindset to ensure we’re considering the needs of all future customers, wherever they may be
• Demonstrate your team releases to internal and external stakeholders.

Location: Delhi 

Job-type: Full-time 

Desired candidate profile 👇🏽

• 3+ years experience in designing and delivering world-class software products in a Product Management role. 
• Prior experience working on a B2B SaaS product is a must. 
• Experience must include having been through the Product-Market-Fit journey of a product.
• Outstanding written and verbal communication skills
• Strong project management skills and ability to break down a big vision into actionable, bite-size milestones
• Ability to develop and execute a successful product roadmap.
• Experience with AI/ML is a plus. 
• Comfortable using/ reading through GraphQL/ postman documentation and a decent understanding of complex Postgres DBs. An understanding of SQL is good to have. 
• Self-motivated, innovative, and strong team player
• Agility and flexibility in adapting to a dynamic and hybrid work environment

Why us?

Fundamento’s dynamic work environment thrives on an entrepreneurial mindset. You don’t need to be a rockstar to come work with us. Instead, you should be willing to learn and hungry for outcomes. We’re a young start-up so comfort with ambiguity is always a big plus.

We grow when you grow.

Founders:

Ankit Durga (Co-founder & CEO) - Co-founded Leap Skills in 2013, before that he worked in various managerial roles across both - corporates and start-ups (Ernst and Young, Zomato, Happily Unmarried). He is an alumnus of Harvard’s Executive Program for Strategic Nonprofit Management and an INK Fellow.

Megha Aggarwal (Co-founder) - is an Oxford alumna & a Chevening Scholar from the London School of Economics. She is an ex-investment banker who comes with years of experience in financial strategy owing to her work at Morgan Stanley, New York.

Prominent Investors:

Binny Bansal (Founder, Flipkart), Kunal Shah (Founder, Cred), Caesar Sengupta (VP and GM, Payments and Next Billion Users initiative, Google), Amrish Rau (CEO, PineLabs) Mohit Joshi (President, Infosys; Non-Executive Director at Aviva), Elea Foundation

• Client Communication & Handling
• Providing demos to clients as required
• Lead Generation
• Conceiving and developing efficient and intuitive marketing strategies
• Coordinating with clients for time to time updating services
• This job will be purely field Marketing job.

JD - Senior Dev with more than 5 years relevant experience

1. Working experience on web development using Python/Django
2. Comfortable with using Django framework.
3. Understanding of web servers
4. Knowledge in PostgreSQL, MySQL, and other database queries
5. Experience in using Redis cache.
6. Understanding of web technologies
7. Experience in REST API development using Django.
8. Strong hold on Apache
9. Integration of data storage solutions
10. Able to integrate multiple data sources and databases into one system
11. Understanding of JavaScript, and front-end JS frameworks like VueJS, React JS and Angular JS
12. Good communication skill
13. .net/.NET core will be an added advantage