Product Manager - Customer Experience

Position: Graphic Design Executive

Location: Mumbai

Type: Full-Time

Join The Creative Pride at The Social Lions!

Are you ready to take your creativity to the next level? The Social Lions, a dynamic digital marketing agency, is looking for a skilled and motivated Graphic Design Executive to join our team in Mumbai. This is an exciting opportunity to work on real brands, real campaigns, and deliver impactful creative in a fast-paced agency environment.

What You'll Do:

• Assist in the creation of digital design assets for marketing campaigns, including social media graphics, email templates, website visuals, and more.
• Collaborate with our marketing team to understand design requirements and contribute creative solutions.
• Participate in brainstorming sessions for campaign strategies, bringing a fresh design perspective.
• Help in maintaining brand consistency across all our marketing materials.
• Gain practical experience with design software and tools used in the industry.

What We're Looking For:

• 1-2 years of experience in graphic design (agency experience preferred).
• A strong portfolio showcasing digital, social media, and branding design work
• Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• A keen eye for aesthetics and detail.
• Ability to work in a fast-paced environment and adhere to deadlines.
• Eagerness to learn and a positive attitude towards tackling challenges.

Why The Social Lions?

• Work alongside a team of passionate marketing professionals and creative minds.
• Gain invaluable experience and portfolio-building opportunities in various aspects of marketing design.
• An immersive learning environment where creativity and innovation are encouraged.
• A chance to see your ideas come to life and make a tangible impact.

Join Us!

If you're excited about starting your design journey with us, please send your resume, cover letter, and portfolio.

We're looking forward to seeing your creativity!

🚀 Hiring: Business Analyst – General / Motor Insurance Domain

📍 Location: Bangalore, Walton Road

💼 Experience: 4-5 years in the General Insurance Industry (Motor Insurance vertical)

We are looking for a Business Analyst with expertise in Motor Insurance to join our team. If you have a strong understanding of the insurance sector and analytical skills, we’d love to connect!

Overview:-

We're looking for a Content Writer to help us create, edit, and improve content generated by AI. This role requires good writing skills, keen editing abilities, attention to detail, and an understanding of what our audience wants. As Content Writer, you'll follow company guidelines to generate, edit, and publish different types of content.

Responsibilities:-

Creating Content with AI:

Use advanced AI tools to produce high-quality content that aligns with our goals. Use AI-generated drafts with specific instructions to create engaging and SEO-friendly content for our audience.

Editing Content:

Take charge of creating, managing, and refining AI-generated content on various platforms. Collaborate closely with other teams to make sure our content strategies work effectively.

Varied Content Creation:

Write different types of content, like articles and blog posts, to match what our audience likes.

Strategic Content Planning:

Develop content plans that match our marketing goals and keep our content interesting to our audience.

SEO Improvement:

Use SEO techniques to make our content more visible and engaging.

Stay Informed About AI:

Keep up with the latest trends and best practices in AI, machine learning, and related fields to keep our content fresh and innovative.

Requirements:

Proven Content Writing Experience:

Show us that you've written content before with examples of your work.

AI Knowledge:

Understand the basics of AI, machine learning, and natural language processing to work effectively with AI tools.

Editing Skills:

Be good at reviewing, revising, and improving content to make it error-free and easy to read.

If you're excited about using AI to create great content, know what's happening in the world of AI, and can make content better, we encourage you to apply for the role of Content Writer with us.

- Strong knowledge of 'Swift' programming language, knowledge of Objective C is a plus.
- Knowledge of Computer Science fundamentals in data structures, algorithm design, database, and efficient data storage.
- Strong knowledge of design patterns like Creational, Structural and MVVM, MVP, MVC, etc.
- Familiarity with RESTful APIs to connect iOS applications to back-end service.
- Experience with offline storage, threading, and performance tuning.
- Experience with google map and location-based app.
- Knowledge of the open-source libraries available for common tasks.

Must have Skills:

- Excellent knowledge in Swift, Objective-C, or cocoa Touch should have strong understanding of mobile application specific concepts.
- Strong knowledge of data structure and algo.

Key Responsibilities:

- Communicate and actively participate in client call and understand requirements.
- Able to troubleshoot and debug the code, write code with best coding practice, and perform unit & Integration testing.
- Collaborate with the technical team to build and migrate applications.
- Design and build advanced iOS applications.
- Work on Bug fixing and improving application performance.

CTC Budget: 35-55LPA

Location: Hyderabad (Remote after 3 months WFO)

Company Overview:

An 8-year-old IT Services and consulting company based in Hyderabad providing services in maximizing product value while delivering rapid incremental innovation, possessing extensive SaaS company M&A experience including 20+ closed transactions on both the buy and sell sides. They have over 100 employees and looking to grow the team.

• 6 plus years of experience as a Python developer.
• Experience in web development using Python and Django Framework.
• Experience in Data Analysis and Data Science using Pandas, Numpy and Scifi-Kit - (GTH)
• Experience in developing User Interface using HTML, JavaScript, CSS.
• Experience in server-side templating languages including Jinja 2 and Mako
• Knowledge into Kafka and RabitMQ (GTH)
• Experience into Docker, Git and AWS
• Ability to integrate multiple data sources into a single system.
• Ability to collaborate on projects and work independently when required.
• DB (MySQL, Postgress, SQL)

Selection Process: 2-3 Interview rounds (Tech, VP, Client)

Quoality- A Modern Operating Infrastructure for Hospitality Businesses to help them improve the guest experience and generate additional revenue.

Launched in 2021, Quoality is a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow. 

By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"

Product Demo: https://www.youtube.com/watch?v=gKklkRYKkC4&;t" target="_blank">https://www.youtube.com/watch?v=gKklkRYKkC4

Quoality Blogosphere: https://medium.com/quoality" target="_blank">https://medium.com/quoality

Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.

Not us. Here are some of our core values to give you a sense of who we are as a team:

• First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
• We’re all super chill. 
• Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
• Deadlines are a thing for us. We are super punctual.
• We know what we are working on and aren’t clueless.
• We’re more friends than colleagues.
• Monthly 1:1s with the founders where you can directly share & receive feedback.

Not convinced yet? Okay, here’s the fun stuff:

• Flexible leave policy. Yeah, it’s truly flexible. We trust you.
• We have a flexible remote work policy in India.  Work from the beautiful beaches of Goa or the stunning mountains of Manali, we’re all good.
• Annual workstations at exotic destinations. Subject to change and hitting milestones.
• Allowances to choose your coworking space (if you want), courses & any tool that you think is beneficial to succeed in this role.

• Research Travel & Hospitality industry-related topics (combining online sources, interviews and studies)
• Write clear marketing copy to promote our products/services
• Prepare well-structured drafts using Content Management Systems
• Proofread and edit blog posts before publication
• Coordinate with marketing and design teams to illustrate articles
• Conduct extensive keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed depending on segment demand and change in keywords
• Streamline and manage content calendar
• Like the work you do, enjoy collaborating with your coworkers, communicate as much as you can, and have fun. 

• 2 to 4 years of relevant work experience. Experience in travel industry will be a BONUS
• Portfolio of published articles
• Experience doing research using multiple sources
• Familiarity with web publications
• Excellent writing and editing skills in English
• Hands-on experience with Content Management Systems (e.g. WordPress)
• Ability to meet deadlines
• Attention to detail
• You are open to learning new stuff and avoid internal politics.(super important).
• You are humble, kind, and are open to feedback.(super duper important).

• Entrepreneurial spirit, Product Thinker, and ‘Can-Do' attitude.
• Passionate about leveraging technology for supporting product delivery in the Hospitality space.
• Operating style suited to working in a startup environment, where teamwork and resourcefulness are highly valued.
• Excellent leadership skills, including the ability to manage multiple assignments at a time.

Yes, we do have a process, and it’s simple.

• Step 1: You apply for the job.
• Step 2: Quick intro call with the founders.
• Step 3: Solve an assignment.
• Step 4: A round where we evaluate your assignment along with you.
• Step 5: One round of interviews to gauge if you are a good culture fit.
• Step 6: Job Offer (contingent on the above steps).
• Step 7: Welcome to the Quoality! 🙂

Requirements:

- Knowledge of digital ad tech ecosystem

- Minimum 3 years of experience working in a professional environment on full-stack development

- Proven expertise in creating and developing scalable enterprise or B2C web applications

- Experience in REST API development and MVC/MVVM development methodologies

- Deep understanding of the underlying architecture of web servers, load balancing, and browser nuances. Basically, a solid understanding of fundamentals - including execution models, asynchronous programming, object-oriented concepts, relational concepts, etc.

- Proficiency in one or more of Node.js/MEAN stack, Python, Java or other frameworks and willing to be flexible on stack as per the requirement of the project. Most of our current development is on the MEAN stack - expertise in the stack will be a definite plus

- Proficiency in one or more of databases such as MySQL, MongoDB, Cassandra or other equivalent databases and willing to be flexible as per the requirement of the project. Most of our current development is on MongoDB and MySQL - expertise in these will be a definite plus

- Good understanding of developer tools and devops such as Git, Ansible, cloud platforms such as AWS, Docker, etc.

We are looking for an experienced and creative Senior Product Designer to join the Empuls product team!
As the product designer, you will be responsible for delivering the optimal user experience across the Empuls web and mobile apps. This is a high visibility role and has a large contribution to the overall success of the product and customer satisfaction. The role requires deep collaboration with the product, technology, marketing, and sales teams. This role might include some people management responsibilities.

• Craft detail of new and existing product features, from understanding the customer pain point to defining wireframes, high definition prototypes and finally collaborating with the technology team to navigate through constraints and build the product.
• Partner closely with our Product, Marketing, and Technology teams to understand what users need, want, and love about the product. Use the data to plan and define the optimal user experience.
• Create design systems that help with a common design language across the entire product portfolio in a distributed team.
• Aid product marketing in telling the product stories in the best way possible to help users in product adoption and onboarding.
• Build and implement processes for user testing. Take a data-driven approach to decision-making.
• Mentor other designers and drive the vision for the specific domain by partnering with product owners & engineering leads

Consider yourself a good fit for this role if you have these characteristics. Don’t worry if you don’t check every item on the list below. If you have the attitude to constantly challenge and upskill yourself, you might still be a good fit.

• You are positive, creative, curious, and aren’t afraid to ask a lot of questions.
• Collaboration is exciting to you and you enjoy understanding the perspectives of others.
• You’re dedicated to your craft and want to work amongst a team that will inspire you on a daily basis.
• You have a deep knowledge of usability, almost an intuitive sense of good UI, and believe in taking a minimalist approach to design.
• You have a track record of building products from scratch and taking complete ownership of design output.
• You are OK with multi-tasking and can synthesize multiple perspectives to get the most important thing done.
• You love listening to customers, discussing strategy with colleagues, but also diving into the weeds.
• Finally, you believe that perfection in design is not when there is nothing left to add, but when there is nothing left to take away.

You will closely work with product management, technology, sales, and customer care teams. You will report to the VP of product management.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

We indulge in all things that would excite you!!

• Work on large-scale, custom distributed software systems using Java, Scala, MongoDB, JavaScript (AngularJS, ReactJS) and the likes

• We work almost exclusively on customer site providing a mix of delivery and consulting services, so you'll be flexible about travel

• Employ Agile development including task estimation, test automation, deployment automation, and Continuous Integration to improve overall execution speed and product quality

• Work in a dynamic, collaborative, transparent, non-hierarchical, and ego-free culture where your talent is valued over a designation or title

• Spread the word about best practices in software development inside and outside Equal Experts community like Expert Talks

What we look for in you?

• 3 + years Hands-on in development and delivery experience with Java, Scala, and the likes

• Passion for software engineering and craftsman-like coding prowess

• Great OO skills, including strong design patterns knowledge

• Experience working with Agile, TDD, Lean and/or Continuous Delivery approaches and best practices, such as Extreme Programming (XP)

• Enthusiastic to work collaboratively with people and sharing your ideas to solve real business problems.