Product Manager - Customer Experience

The Relationship Manager - Retail Sales is responsible for driving business growth through client acquisition, agent

management, and achieving Gross Written Premium (GWP) targets. The role involves recruiting, onboarding, and supporting

agents while maintaining strong relationships with clients and partners. The individual will ensure adherence to business

processes, provide accurate quotations, and facilitate the sale of insurance products to achieve sales and revenue goals.

1. Client Acquisition and Sales Target Achievement:

 Conduct regular visits to societies, buildings, colonies, and industrial areas to introduce Mialtus’s insurance products.

 Convince potential clients to purchase insurance policies, guiding them through the quotation, closure, and onboarding

process.

 Achieve individual sales targets by visiting a minimum of five societies daily and maintaining a proactive client

engagement strategy.

 Focus on maximizing GWP across various insurance products to meet monthly sales goals.

2. Agent Management and Recruitment:

 Maintain a network of 40-45 agents, ensuring at least 60% remain active monthly.

 Conduct daily follow-ups and regular visits (4-5 agents daily) to drive new business and renewals.

 Source, recruit, and onboard new agents, providing handholding and orientation to build a strong distribution base.

 Engage agents and partners through calls and meetings, providing competitive quotations to facilitate business growth.

3. Quotation and Policy Management:

 Provide accurate and competitive quotations to clients and agents based on their requirements.

 Negotiate and finalize quotations to effectively convert leads into policy sales.

 Collaborate with the underwriting team for health insurance policies to ensure accurate proposals and compliance.

 Conduct quality checks on proposed policies to maintain alignment with company standards.

4. GWP Target Achievement:

 Scale up business volumes through effective agent activation and client engagement.

 Drive GWP growth across various lines, with a specific focus on health insurance through agent partnerships.

 Ensure 100% achievement of monthly GWP targets and contribute to the company’s overall revenue objectives.

5. Relationship Management:

 Build and maintain strong relationships with agents and clients to foster collaboration and enhance productivity.

 Provide training and support to agents to improve performance and increase business output.

 Maintain long-term partnerships with clients by offering exceptional service and addressing their needs effectively.

6. Reporting and Compliance:

 Prepare daily reports on client interactions, leads generated, and policies sold.

 Share weekly MIS reports with management, detailing sales performance and activity metrics.

 Ensure compliance with established business processes and update business details in relevant portals to maintain high

operational standards.

7. Business Quality Maintenance:

 Clearly explain policy terms, conditions, and exclusions to clients to ensure informed decisions.

 Maintain high standards of business hygiene by ensuring accuracy and eliminating errors or malpractice in processes.

Job description:

Job Title: Shopify Developer

We are looking for a talented and motivated Shopify Developer with 2–3 years of experience to join our growing team. The ideal candidate should have hands-on experience in Shopify theme customization, API integrations, and frontend development, with a good understanding of backend processes.

Responsibilities:-

Backend Development

• Develop and maintain server-side logic using Node.js, Vue.js, or TypeScript.
• Work with Shopify Admin & Storefront APIs (REST & GraphQL).
• Implement OAuth authentication, webhooks, and background processes.
• Integrate third-party services (CRM, ERP, and payment gateways).
• Ensure backend performance, scalability, and security.
• Manage Git-based version control and deployment processes.

Frontend Development

• Customize and maintain Shopify themes using Liquid, HTML, CSS, and JavaScript.
• Build responsive, user-friendly interfaces with React.js or Polaris.
• Collaborate with designers to implement UI/UX best practices.
• Ensure cross-browser and mobile compatibility.
• Maintain frontend performance and accessibility standards.

Skills & Qualifications

• 2–3 years of experience in Shopify development.
• Strong knowledge of Shopify APIs (REST & GraphQL).
• Hands-on experience with Shopify theme customization.
• Proficiency in Liquid, HTML, CSS, JavaScript, and React.js.
• Familiarity with Node.js, Vue.js, or TypeScript is a plus.
• Knowledge of Git, Shopify CLI, and deployment tools.
• Experience with OAuth, webhooks, and third-party API integrations.
• Strong debugging and problem-solving skills.
• Experience working in Agile/Scrum environments is an advantage.

ROLES AND RESPONSIBILITIES

We are looking for an experienced Logistics Executive with 5 years of proven expertise in managing end-to-end logistics operations, transportation coordination, warehouse management, and supply chain optimization. The ideal candidate should have strong analytical, coordination, and problem-solving skills, with a solid understanding of logistics software and industry best practices.

• Plan, implement, and monitor inbound and outbound logistics operations.
• Coordinate with suppliers, transporters, warehouses, and internal departments to ensure smooth and timely deliveries.
• Optimize transportation costs and delivery timelines through effective route planning and carrier negotiation.
• Monitor inventory levels, stock movements, and ensure proper documentation and record-keeping.
• Track shipments and resolve issues related to delays, damages, or losses.
• Analyze logistics data and prepare regular reports on KPIs (cost, delivery times, inventory levels, etc.).
• Continuously improve processes to increase efficiency and reduce operational costs.
• Use ERP/logistics software (e.g., SAP, Oracle, TMS, WMS) for planning and execution.
• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• 5 years of hands-on experience in logistics or supply chain roles.
• Knowledge of logistics procedures, transportation management, and inventory control.

Graphic Design Intern - Join Our Creative Team!

Are you a passionate and creative design student or recent graduate looking to gain hands-on experience? We are seeking a Graphic Design Intern to join our dynamic team and support the design and marketing departments. This is an exciting opportunity to develop your skills, contribute to real-world projects, and build your portfolio while working alongside experienced designers.

Role & Responsibilities:

As a Graphic Design Intern, you will:

* Assist the design team in creating graphics for digital and print materials.

* Edit images and prepare layouts for websites, social media, and marketing campaigns.

* Contribute creative ideas during brainstorming sessions.

* Ensure designs are aligned with our company's branding and messaging.

What Success Looks Like:

* Skill Development: Mastering design software (e.g., Adobe Creative Suite) and improving visual communication.

* Collaboration: Effectively contributing to team projects and sharing ideas.

* Timely Execution: Delivering high-quality work on time and meeting deadlines.

* Brand Alignment: Ensuring designs are consistent with our company's brand identity.

* Adaptability: Taking on new tasks and learning new techniques to improve your design skills.

What You'll Gain:

* Hands-on experience in a professional design environment.

* The opportunity to work on exciting projects that will strengthen your portfolio.

* Insight into how design supports brand identity and marketing strategy.

* Growth opportunities to develop your design career.

Qualifications:

* Currently studying or recently graduated in Graphic Design or a related field.

* Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign). Knowledge of tools like Figma, Sketch, or web design tools is a plus.

* A portfolio showcasing your design skills and creativity.

* Strong communication skills and the ability to accept and implement feedback.

* Excellent attention to detail and precision in your designs.

* Strong time management skills, with the ability to manage multiple tasks and meet deadlines.

* Creativity and passion for design.

* A good understanding of branding and how design supports it.

* Ability to collaborate effectively in a team environment.

* Eagerness to learn and grow in the field of graphic design.

Why Join Us?

This internship provides a valuable learning experience in a fast-paced, supportive environment. You'll work with an amazing team, contribute to impactful design projects, and have the opportunity to build skills that will set you up for future success.

If you're ready to jumpstart your design career and make a real impact, we want to hear from you! Apply now to become part of our creative team.

#GraphicDesign #DesignInternship #InternshipOpportunity #DesignJobs #CreativeTeam

#JoinUs

Title/ Role: Power Apps Technical Consultant

Experience: 4-9 Years

Work Location: Bangalore, Noida, Gurgaon

Notice Period: Immediate to 30 days Max

Mandatory Skills: Power Platform Development, Power Apps, Power Automate, Power BI, MS D365 CE, CRM, SharePoint, Integration 

Job Description:

The Integration Technical Consultant is responsible to work with business solution architects and project team to execute integration project activities on Shell projects. The incumbent will establish close working relationships with Technical Leads, Architects, business IT, third parties and external delivery partners to successfully deliver enterprise integration technical projects in Shell.

As a Power Apps Developer, you are able to design, test and deploy Power Apps (Canvas, Model-Driven, Portal)

Job Requirements:

• Power Apps Technical expert with experience in IT industry, as well as proven skills in technical consulting. Be able to show skills across advising, scoping, designing and defining projects which are either complex or broad in scope.
• This is a wide-ranging role where you’ll be able to flex your technical and professional skills, as you confidently oversee Shell’s computing strategy for end user productivity and help us lead on standards for cloud consumption
• Develop Power Apps solutions on the Microsoft Power Platform, including Common Data Service (CDS), Power Apps and Dynamics 365 CE
• Experience in developing new Power Apps model-driven and canvas apps as well as enhancing existing apps
• Development knowledge on CRM Plugins, CRM Workflows
• Development knowledge on PCF Controls for both canvas and model driven apps
• Strong development knowledge on customization of Views/forms using JavaScript
• Strong development knowledge on Microsoft stack especially C#, ASP.NET, Azure and Office 365.
• Ability to create custom connectors for Power Automate
• Experience with SharePoint integration scenarios with Power Apps and D365
• PowerBI report development
• Developing visual reports, KPI scorecards, and dashboards using Power BI desktop.
• Connecting data sources, importing data, and transforming data for Business intelligence.

• Ship high-quality, well-tested, secure, scalable, extensible, and maintainable code as well as perform code review.
• Lead a team of highly efficient developers working on agile development practices including sprint planning.
• Apply design principles and patterns in creating enterprise-level solutions, as needed.
• Design products, services, and systems that are resilient to the iteration and change required by the needs of the business.
• Research new technologies and development methodologies to drive efficiency and improve customer experience.
• Coordinated with the US-led product and sales team to strategize and carry out the development of custom features and functionality requests.

• 3+ years of experience as a Full stack developer.
• Extensive experience working with NodeJS platforms.
• Expertise in building robust REST and GraphQL APIs.
• Hands-on experience with frameworks like ExpressJS, NextJS, and Fastify.
• Hands-on experience with SQL/NoSQL databases like PostgreSQL, MySQL and Redis.
• Hands-on experience in working with React-related libraries like Redux,
• MaterialUI and frameworks like NextJS.
• Strong hands-on experience with source code management systems like git.
• Working knowledge of WebSocket technologies.

• We offer the best market salaries for ideal candidates.
• Our culture is focused on talent development with semi-annually promotion cycles and company-sponsored certifications.
• The opportunity to work with and lead cutting-edge technologies.
• Opportunity to earn company stock options.
• Mediclaim hospitalization insurance for self, spouse, two children, and parents.

Business Development/Merchant Acquisition Job Description

Role Summary: In this role, the person would be responsible for people development and managing end-to-end merchant onboarding operations spanning lead generation, seller onboarding, and post-launch engagement. He/she will Identify, engage, onboard and support merchants.

Job Description

• Responsible for the overall merchant onboarding operational performance
• Perform Lead generation activities – Identify potential sellers through primary and secondary research, business listings, industry-specific databases, social media, referrals, and outbound calling – to build a healthy pipeline
• Put together acquisition collateral, sales scripts, segment database for approachable sellers, begin building sales pipeline
• Pre-screen sellers to ensure acceptance based against GMV potential & category suitability
• Assist sellers through the onboarding process
• Draft weekly written report and full sales funnel overview allowing for full clarity on sellers contacted and pipeline progress achieved
• Post-launch engagement – Track seller performance to maximize merchandise sale value, drive sponsored product and coupon adoption, order management, boost sales conversation, and merchant training, relationship management and support
• Manage onboarding experience including resolving onboarding / KYC related issues or KYC issues and exceptions to provide an exceptional merchant onboarding experience
• Ownership of Day-to-day operations to ensure all deliverables are met
• Identify Improvement Opportunities in Onboarding function, work with Product & Business teams for implementation.
• Gather all key learnings from Sellers and standardize, automate and scale the onboarding process, through partnership with internal stakeholders and use of technology.
• Work closely with various internal groups to understand business requirements, implement new processes, and contribute to ongoing process improvements.
• Ability to understand data trends and make inferences and recommend actions for improvement

To be successful, you must be able to:

- Identify, qualify, acquire and grow seller commitment to the Selling on Carorbis.

- Understand seller needs, defining clear project plans and executing to high expectations in a rapidly changing environment.

- Remain flexible to changing priorities, open to new ideas and have the Seller success firmly as the focus.

- Analyze customer data and make recommendations in order to maximize the potential of assigned sellers. Execute successfully on the plan recommended.

-Influence Sellers by acting as an expert of Carorbis tools and services.

-Use these metrics to guide your work and uncover hidden areas of opportunity.

-Meet or exceed quarterly Seller launches.

-Create and articulate compelling value propositions around the ‘Sell on Carorbis’ product.

Desired skills and experience:

• At least a Bachelor’s degree from a reputable institution
• At least 1 to 3 years of sales/business development/leads generation experience
• Knowledge in Customer & Merchant KYC, Lead generation, Lead management and Onboarding function
• Proficient in MS applications e.g., Microsoft Word / Excel / PowerPoint.
• Self-driven, proactive, with high levels of urgency and ownership
• Data-savvy; able to present & explain insights to stakeholders
• Strong problem solving, presentation & communication skills
• Strong number orientation
• Resourceful, adaptable, and teachable
• Driven, resourceful and independent
• Experience in acquiring merchants is an advantage

Basic Qualifications and Skills Required

• An understanding of and passion for e-commerce
• Work experience is preferred (2+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business.
• Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus
• Proven analytical skills and demonstrated ability to manage the business “by the numbers”.
• Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented
• Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives
• Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems
• Ability to work in teams and ultimately focus on delivering results with high standards

About Carorbis

At Carorbis, we believe there is a better way to buy parts for your vehicle. It’s one of the least

understood and least transparent industries. Our goal is to simplify buying auto parts for

everyone through our business, education, and community. We are obsessively passionate about it.

If you're looking to join a fast scaling startup, that is making an impact on millions of car owners by making genuine products accessible > Solving supply issues in the automotive sector > and educating customers, then this is the job for you.

We offer great flexibility with benefits like work from home, paid leaves, flexible hours, and great pay. You will also have an opportunity for exponential growth.

Legal decision maker

CS Experience optional

Responsibilities

• Hands-On development of the core components of the Product Platform
• Liaison with the Technical Architect and Project Manager to understand project scope and objectives
• Break-up overall project scope into a manageable set of tasks and help the Project Manager define Sprints
• Own the Technical Design for different components of the Product Platform
• Help the Project Manager develop and manage a detailed project schedule and work plan
• Develop the product as per design and structure using appropriate technologies meeting the requirements, quality standards and timelines.
• Technical Mentoring of the Team in an effective and efficient manner to uphold quality
• Provide early insights on a consistent basis to various stakeholders about progress and potential risks
• Escalate issues affecting project delivery to appropriate levels within the company and/or vendor and track them to resolution
• Utilize industry best practices, techniques, and technical standards throughout project execution

Qualifications

• Bachelor's degree in computer science, or a related field or MCA
• 7-10 years of hands-on technical experience with 2-3 years of leading a team
• Strong command over Java, NodeJS, ReactJS, and similar Full Stack technologies
• Strong SQL and NoSQL knowledge for databases like MySQL and MongoDB
• Strong understanding of Git and related strategies like Pull Requests, merging, etc.
• Experience with GoLang preferred
• Exposure to DevOps over at least one Cloud Platforms like AWS or Azure in addition to the experience in developing cloud-native applications
• Strong familiarity with software tools like JIRA, Agile, TDD/BDD methodologies, and best practices
• Strong understanding of Algorithms and Design Patterns with proven ability to solve problems creatively
• Experience seeing projects through the full life cycle
• Strong interpersonal skills and extremely resourceful
• Proven ability to complete projects according to outlined scope, quality, budget, and timeline
• Product development background required