Customer Success Manager

Designation - Sr. Frontend developer 

Location - Pune, Maharashtra, India (Onsite)

Work mode - Hybrid 

Salary - Best in the Industry 

Flexible working hours 

Requirement:-

4+ years of production experience with React JS and associated tooling (Redux, Jest, Cypress & BuildPacks)

3 years of JavaScript (and preferably Typescript) experience including asynchronous programming, closures, types, and ES6/ES7.

Thorough understanding of React.js and its core principles including Virtual DOM, Data Binding, State & Props and React Lifecycle and Redux Middleware such as Thunk or Saga.

Experience with front-end technologies such as HTML5, CSS3, LESS, Bootstrap, Material UI, etc.

Experience with code quality and reusability practices (eslint, prettier, CI/CD for front-end repos)

Knowledge of cross-browser compatibilities, responsiveness, and web accessibility standards.

Strong understanding of software engineering best practices, including unit testing, code reviews, design documentation, debugging, troubleshooting, and agile development

Have implemented complex features like authentication/authorization, I18N, logging, security, and testing into developer boilerplates to minimize production errors.

Must-Have Skills:-

ReactJS 16+

Redux

Redux middleware

CSS, PostCSS, JSS (Critical)

TypeScript / Javascript

Communication: You like discussing a plan upfront, welcome collaboration, and are an excellent verbal and written communicator.

Qualification:-

Bachelor’s degree in Computer Science or equivalent experience.

Desired Candidate :

• Experience in Node.JS working with large scale backend applications
• Expertise in any Relational or NoSQL databases and any of caching databases
• Experience in integrating with RESTful/GraphQL APIs and Microservice APIs
• Good problem solving and debugging skill
• Good knowledge of engineering excellence: Unit Testing/TDD, Code quality,
• Documentation, CI&CD
• Exposure on event-driven, asynchronous I/O
• Experience in Linux development and AWS ecosystem tools
• Experience in non-functional requirements (Scalability, Performance optimisation, Security)

What you can achieve :

• Empowering Entrepreneurial Spirit: Whatever your role is, we'll encourage you to reinvent and reinvigorate; achieving the best for CaratLane and you.
• Celebrating Your Contribution: We recognize and reward everyone who approaches their job with true passion, and drives performance.
• The Best of Tanishq and CaratLane: Work with a disruptive, new-age omni-channel brand, while being a part of India's most trustworthy organisation - the Tata Group.

What does the core role include?

• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
• Designing stateless components in React Native
• Contributing in all phases of the development lifecycle
• Working with the developers to create and maintain a robust framework to support the apps
• Working with the developers to build the interface with a focus on usability features

What else can you expect in the role?

• Prepare and produce releases of software components
• Optimizing performance for the apps
• Problem-solving skills, analytical mind, and positive attitude
• Ability to think from end  users perspective and focused on improving the overall product experience.
• Deliver across the entire app life cycle concept, design, build, deploy, test, release to app stores and support

What can fetch you brownie points?

• Hands  on experience with React Native is required
• Hands-on experience in React Native APIs, ReactJS, Javascript, ECMAScript (OOJS) and JSX.
• Strong understanding of Java Script ecosystem
• Hands  on experience on Android in creating Hybrid / Native applications
• Demonstrable UI/UX experience on a large-scale app.
• Thorough understanding of React Native development tools like IDEs (Nuclide, Atom, Sublime Text, or Visual
• Good knowledge of JS frameworks like ReactJS is a plus.

Exp : 3 – 7 years

Salary : up to 25 LPA

Location : Bangalore

Notice : Only Dec Joiners

We are looking for an amazing Account Executive to join our joyful Bengaluru team to skyrocket our projects in 2022 and beyond! You will play a key role in our India expansion by qualifying, supporting and managing inbound leads to a close and working effectively with our outreach strategy.

You will report to Karan, the Head of India, who opened the local entity in 2020 and work closely with our Sales team. 

Location: Bengaluru (Hybrid “Work From Home” policy with 3 days at the office per week)

What you will do:

• Achieve the company’s sales goals for the Indian market

• Establish a deep understanding of AppTweak’s business operations, including App Store Optimization, competitive landscape, and internal tools & processes.
• Conduct product demos to leads and follow-up until they convert into paying customers. You will own the full sales cycle from lead to close.
• Assess leads requirements, solve their problems and anticipate future needs to increase revenue.
• Achieve quarterly and annual revenue regional targets.
  
  

• Reinforce the AppTweak’s presence and reputation in India 

• Represent and advocate AppTweak’s brand during major mobile marketing conferences throughout the year in various locations such as New Delhi, Mumbai, Hyderabad, etc (participate in 5 to 10 events per year)

• Connect with C-level and senior executives in the mobile and gaming industry to grow AppTweak’s reputation

• Organize and host ASO-related networking events to increase brand awareness and reputation
  
  

• Actively participate in cross-department cooperation. 

• Lead and contribute to team projects to develop and refine our sales processes.
• Work with Marketing to ensure consistency in outreach/emailing campaigns and inbound initiatives. 
• Collaborate with various teams, including Product and Customer Success, to better align client-facing efforts by taking the initiative to identify issues and find solutions. 

What we expect from you:

Must-have:

• Bachelor or Master’s degree in Business, Communication, Marketing, Sales or any relevant field
• Fluent in English 
• 4+ years experience in Sales or Business Development with a proven track record of closing deals
• Former experience in a SaaS company and the mobile marketing industry
• Strong entrepreneurial mindset; you're hands-on and autonomous. You find creative solutions to problems in a fast-moving environment.
• Team player and over-communicator: track record of proactively sharing and asking for feedback and looking to add to the culture and skills of a growing team
• Proactive, results-driven, and highly organized, with strong attention to detail
• Brilliant communication skills (written & verbal) both with customers and within an organization
• Ability to interact with a broad set of clients and the ability to present online or in-person
• Strong interest in new technologies, data, and/or apps. 

Nice-to-have:

• Knowledge of CRM software (e.g. Pipedrive, HubSpot, Salesforce, Zendesk, or others) and MS Office (particularly MS Excel) is appreciated.
• Experience with people & project management.

What’s in it for you: We care about you!

• An exciting and fast-growing company with a people-first culture. “Diversity” and “work-life balance” are not just buzzwords at AppTweak.
• Flexibility in your work and opportunities for continuous learning and creative thinking.
• Supportive and collaborative environment focused on personal growth.
• Hybrid office/work from home policy
• Competitive compensation package (fixed + variable)
• 25 days of PTO on top of public holidays and sick days

An inspiring environment

• Chance to connect with various high-profile apps and games across different verticals.
• A unique culture based on 4 values: Learn, Play, Perform, and Friendly.
• Bi-yearly company-wide team building in Europe to meet your colleagues from all over the world.
• A diverse team within a flat hierarchy: we speak more than 15 languages altogether.
• A combination of personal and company growth to accelerate your career and help you reach your goals.
• Regular general team meetings and demo days to ensure everyone is aligned with AppTweak's growth path.

Why you should join us

- You will join the mission to create positive impact on millions of peoples lives

- You get to work on the latest technologies in a culture which encourages experimentation - You get to work with super humans (Psst: Look up these super human1, super human2, super human3, super human4)

- You get to work in an accelerated learning environment

What you will do

- You will provide deep technical expertise to your team in building future ready systems.

- You will help develop a robust roadmap for ensuring operational excellence

- You will setup infrastructure on AWS that will be represented as code

- You will work on several automation projects that provide great developer experience

- You will setup secure, fault tolerant, reliable and performant systems

- You will establish clean and optimised coding standards for your team that are well documented

- You will set up systems in a way that are easy to maintain and provide a great developer experience

- You will actively mentor and participate in knowledge sharing forums

- You will work in an exciting startup environment where you can be ambitious and try new things :)

You should apply if

- You have a strong foundation in Computer Science concepts and programming fundamentals

- You have been working on cloud infrastructure setup, especially on AWS since 8+ years

- You have set up and maintained reliable systems that operate at high scale

- You have experience in hardening and securing cloud infrastructures

- You have a solid understanding of computer networking, network security and CDNs

- Extensive experience in AWS, Kubernetes and optionally Terraform

- Experience in building automation tools for code build and deployment (preferably in JS)

- You understand the hustle of a startup and are good with handling ambiguity

- You are curious, a quick learner and someone who loves to experiment

- You insist on highest standards of quality, maintainability and performance

- You work well in a team to enhance your impact

1. Strong knowledge of PHP web frameworks like Laravel and working on other skills.
2. Strong knowledge of MYSQL, RDBMS
3. Familiar with Apache Configuration
4. Experience in object-oriented PHP programming
5. Understanding of MVC design patterns
6. User authentication and authorization between multiple systems, servers, and environments
7. Strong knowledge of the common PHP or web server exploits and their solutions
8. Creating database schemas that represent and support business processes.

The maximum notice period considers being 30 days.

Male candidates will be considered in the development profile.

The mode of Interview will be telephonic and the final round will be on Skype.