Customer Success Manager

We’re Hiring: Social Media Executive – Pune

💼 Exp: 4–6 yrs (F&B/Hospitality/Lifestyle)

🗓️ 6 Days Working

✨ Role Overview

• 📅 Build monthly content calendars

• 🎥 Create reels, posts, stories & trend-driven content

• 🎨 Maintain brand tone, design & aesthetics

• 💬 Handle DMs, comments & community engagement

• 🤝 Manage influencers, collabs, contests & campaigns

• 🎪 Amplify events/pop-ups with real-time content

• 📊 Track KPIs, insights & prepare reports

• 💰 Manage budgets, vendors & production

• 🤝 Work with Marketing team for aligned brand strategy

🧩 Requirements

• 🔥 4–6 yrs in social media for F&B/Lifestyle brands

• 📱 Strong in IG, FB, LinkedIn (new platforms = bonus)

• 📈 Trend spotting + analytics expertise

• 🖌️ Skilled in Canva/PS/Reels editing

• ✍️ Creative in writing, visuals & storytelling

• 🧵 Ability to manage 2 brands smoothly

Procurement Management

• Oversee and manage the procurement of raw materials and packaging materials for cosmetic production.
• Identify, evaluate, and establish strong relationships with new and existing suppliers.
• Negotiate contracts, pricing, and terms to ensure cost-effectiveness without compromising quality.
• Ensure timely delivery of materials to maintain seamless production schedules.
• Conduct market research and attend trade fairs/exhibitions across India to source innovative products and stay updated on industry trends.

Production Coordination

• Collaborate with production teams to ensure availability of materials for efficient manufacturing.
• Develop and implement production schedules, optimizing processes to enhance efficiency and minimize waste.
• Coordinate with supply chain and logistics to ensure smooth material flow and inventory management.

Research and Development Support

• Work with the R&D team to identify and procure suitable raw materials for new product formulations.
• Stay updated on emerging trends in cosmetics and skincare to support innovation and development.

Quality Assurance

• Ensure that procured materials meet regulatory and company quality standards.
• Work closely with the quality control team to address any quality issues and implement corrective actions.

Budgeting and Cost Management

• Perform cost-benefit analyses to optimize spending and secure the best value.
• Conduct forecasting and variance analysis to align procurement with financial goals.
• Review and approve expenses related to procurement, ensuring adherence to budgetary constraints.

Team Collaboration

• Collaborate with cross-functional teams, including production, quality assurance, and supply chain, to meet organizational goals.
• Actively participate in team meetings, contributing insights and recommendations for improvement.

Qualifications & Skills:

• Education: Bachelor’s degree in Pharmacy, Chemistry, Chemical Engineering, Cosmetology, or a related field.
• Experience: Minimum of 2-3 years in procurement in the cosmetics, beauty, or skincare industry.
• Strong knowledge of raw material and packaging material procurement.
• Proficiency in production scheduling, market research, and supplier negotiations.
• Excellent communication and interpersonal skills for effective vendor and team collaboration.
• Detail-oriented, with strong organizational and multitasking abilities.
• Proficiency in data analysis and reporting.
• Familiarity with regulatory requirements and industry standards in cosmetics production is an advantage.

This role is crucial in fostering a high-performance environment, building HR processes that align with business goals, and championing employee engagement and retention. You will collaborate across departments to enhance employee experience, ensuring alignment with our brand values and mission.

Responsibilities:

Talent Acquisition & Onboarding

• Develop and execute recruitment strategies that attract top talent suited to a fast-paced environment.

• Oversee onboarding programs to ensure seamless integration and alignment with the company culture.

• Partner with hiring managers to fulfill staffing needs and forecast talent requirements.

Performance Management

• Lead the performance management process, setting KPIs aligned with business objectives.

• Drive a continuous feedback culture and conduct regular performance appraisals.

• Implement training and development programs to promote career progression.

Employee Engagement & Retention

• Develop and execute initiatives to maintain high morale and foster a positive workplace.

• Plan and manage employee engagement activities that reflect our brand’s energy and enthusiasm.

• Monitor employee satisfaction and address concerns proactively.

HR Policies & Compliance

• Review, update, and enforce HR policies that support a growth oriented, agile culture.

• Ensure compliance with labor laws and industry standards to mitigate risks.

• Develop strategies to minimize attrition while aligning policies with company values.

Learning & Development

• Identify skills gaps and implement training programs to support employee growth.

• Facilitate coaching, and mentoring programs.

• Promote a learning culture through continuous improvement initiatives.

Requirements:

• Master’s degree in Human Resources, Business Administration, or a related field.

• 5+ years of experience in HR, preferably within a D2C or high-growth environment.

• Strong understanding of HR best practices and labor laws.

• Demonstrated success in talent acquisition, performance management, and employee engagement.

• Excellent interpersonal and communication skills.

• Ability to multitask, prioritize, and thrive in a dynamic environment.

• Proficiency in HR software (e.g., Keka or similar HRMS tools).

Egregore Labs (http://www.egregorelabs.com/" target="_blank">www.egregorelabs.com) is a financial software company founded in 2017 by Prashant Vijay (ISB, Tulane) & Hari Balaji (IIM Ahmedabad, IIT Madras) both of whom have spent over a decade each in Financial Services, with a majority of their experience at Goldman Sachs across New York, Hong Kong & Singapore in roles across Trading, Quant & Technology.

We are looking for an experienced fullstack engineer with front-end development experience to join our team.
We will share our workload as a team and we expect you to work on a broad range of tasks.

Here’s are some of the things you might have to do on any given day:

• Implement responsive and performant UIs with user centered approach with frontend technologies including Angular 2, Javascript(ES 6), Typescript, SCSS, etc
• Build back-end REST APIs on Python 3 based server frameworks for deployment and scaling of our product(s)
• Write meaningful test cases for frontend & backend platforms
• Integrate our products with 3rd party products/tools/services
• Develop Infrastructure for delivering services using a performance driven approach, build databases, schedule automated jobs, etc

• At least 24 months of diverse experience in web development for product or services oriented environment with exposure to working production deployments
• Expertise in programming using Python/Javascript or similar scripting languages
• In-depth exposure to technologies used in web-based SaaS products, including REST APIs
• Sound understanding of Postgres and NoSQL databases such as MongoDB

Nice to have exposure to any of

• AWS
• Azure
• ELK
• Object Relational Models (SQLAlchemy, etc)
• Google APIs
• Microservices Architecture Pattern
• NodeJS / ExpressJS

We are looking for a person who has

Resourcefulness - we're looking for versatile developers who are good at figuring out what they need to use, learn, build, re-purpose to get the job done quickly and efficiently.

Ownership - We like to be directive and not prescriptive in our management. We’d love for you to take ownership of what you work on, and tell us what to do, rather than the other way round.

Work Ethic - We’ve grown up on Wall Street. We work hard, and have aggressive goals. We want our team-mates to be focused, goal-oriented and consistent high achievers.

Execution Focus - Our business is about getting things done, and getting things done right. We want outcome focused colleagues who can multi-task, and execute quickly and elegantly.

We are an early stage company. Working here is not for the faint-hearted. An intense and unstructured work environment, lots of excitement and a group of motivated colleagues is what we bring to the table. We ask you to bring your undivided attention, strong worth ethic & resourcefulness. We are Delhi based and work 6 days a week. We operate in a Python environment.

Searce is a modern tech consulting firm that empowers clients to futurify their businesses, leveraging Cloud, AI & Analytics.

• Natural creativity:

The best designers are creative visionaries, people who are capable of stepping back, seeing the big picture, and coming up with new ways of approaching challenges and making positive changes to how the company is managed and marketed.

• Not a CAVEr: 

You are a person that people like to be around. You are not a CAVE (Constantly Against Virtually Everything) personality.

• Say no to HiPPO: 

At Searce, we want people who value everyone’s opinions & perspectives. We don’t want them to get overpowered by HiPPO (Highest Paid Person’s Opinion)

1. Have a point of view and can distinguish between "good" and "great" work.
2. Strong hands-on skills which should range from designing using Photoshop to coding UI mockups. 
3. Hands-on knowledge of front-end technologies: Html 5, CSS, JavaScript.
4. Hands-on knowledge on Photoshop / Illustrator / Dreamweaver / Fireworks / Flash. 
5. A design portfolio demonstrating the breadth and proven experience in product and services marketing communication, workflow and interaction design, visual design work, and a thorough understanding of a good design process is required.
6. Have the ability to work on digital marketing strategies, define workflows, write concepts and content to generate interest in Searce’s products, brands, and services.
7. Have the ability to think strategically, act tactically, and solve problems quickly.
8. Successfully overcome engineering challenges and understand the need for testing and iteration of new user experiences.
9. Have a track record in creating highly functional, user-focused, complete, and desirable experiences and designs.
10. Be able to lead teams through the design process and partner effectively within cross-functional teams.
11. Be innovative, enthusiastic, flexible, and creative.
12. Demonstrate excellent project management and scheduling skills.

Is Education overrated? Yes. We believe so. But there is no way to locate you otherwise. So we might look for at least a Bachelor’s degree in Design (B.Des.).

1. A lead of visual design who envisions and creates the next generation of user interfaces for customer service.
2. A design pioneer, who will invent user interfaces that combine speech, touch, and other modalities to drive intuitive interactions on smartphones, tablets, and other connected consumer devices.
3. The ability to combine strategy with design thinking to deliver an experience like our audience never had before.
4. Bring passion and dedication to his/her job and become a storyteller through exceptional and engaging designs.