
Responsibilities :
- Get involved in the entire customer lifecycle from onboarding through the duration of their subscription period
- Provide product training to enable the customers to realize the potential of Empuls.
- Identify product usage gaps and provide actionable solutions to the customers.
- Build value-based relationships with customers and create Xoxoday champions.
- Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI,
- Drive desired customer outcomes through a consultative approach.
- Identify opportunities for upselling and cross-selling along with the Account Managers.
- Communicate and brainstorm with the product team on customer feedback and help refine the product roadmap.
- Work with the marketing team to execute customer surveys, case studies, etc.
- Optimize existing processes within the company and actively enhance all Customer Success initiatives.
- Drive customer advocacy through reviews, testimonials, and customer meetups; and create a center of excellence within the customer's organization.
Requirements:
- Has relevant 4 to 6 years of work experience in a Customer Success role in a B2B SaaS company
- Hands-on with tools like Pendo, HubSpot, Postman etc.
- Should be open to aligning with the different time zones based on business requirements.
- Showcases exemplary written and verbal communication skills to work with Global Customers.
- Has worked directly with Customers in the Americas or European region.
- Has an exceptional ability to communicate and foster positive business relationships.
- Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products.
- Managed customers across different segments in the past and knows how to manage them differently.
- Exhibits a true passion for customers and for Customer Success.
What can you look for?
This a wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Similar jobs
We are seeking a strategic and experienced Head of Learning and Development to lead, design, and implement comprehensive L&D strategies aligned with organizational goals. The role involves overseeing all learning initiatives, enhancing employee skills, supporting career development, and fostering a culture of continuous learning within the organization.
#hiring #lightroomeditor
THE EDITING TABLE is looking for a skilled Lightroom Photo Editor to elevate our creative team. We are looking for someone with an exceptional eye for color correction, image enhancement, and the ability to maintain visual consistency across all projects.
Requirements:
* Expertise in Adobe Lightroom is essential.
* Wedding photo editing experience is a strong advantage.
* 1+ year of experience in photo editing.
* Impressive portfolio showcasing before/after transformations
* Proven ability to meet tight deadlines with accuracy
Location : Mohali, Punjab (On site job)



Job Role: Machine Learning & AI Developer
Skills: Data Science, Deep Learning, ML & Generative AI,
Job Description:
We are looking for a highly skilled and experienced ML& AI Developer to join our dynamic team. The ideal candidate will have a robust background in developing web applications using Django and Flask, with expertise in deploying and managing applications on AWS. Proficiency in Django Rest Framework (DRF), a solid understanding of machine learning concepts, and hands-on experience with tools like PyTorch, TensorFlow, and transformer architectures are essential.
Key Responsibilities
- Develop and maintain web applications using Django and Flask frameworks.
- Design and implement RESTful APIs using Django Rest Framework (DRF)
- Deploy, manage, and optimize applications on AWS services, including EC2, S3, RDS, Lambda, and CloudFormation.
- Build and integrate APIs for AI/ML models into existing systems.
- Create scalable machine learning models using frameworks like PyTorch, TensorFlow, and scikit-learn.
- Implement transformer architectures (e.g., BERT, GPT) for NLP and other advanced AI use cases.
- Optimize machine learning models through advanced techniques such as hyperparameter tuning, pruning, and quantization.
- Deploy and manage machine learning models in production environments using tools like TensorFlow Serving, TorchServe, and AWS SageMaker.
- Ensure the scalability, performance, and reliability of applications and deployed models.
- Collaborate with cross-functional teams to analyze requirements and deliver effective technical solutions.
- Write clean, maintainable, and efficient code following best practices.
- Conduct code reviews and provide constructive feedback to peers.
- Stay up-to-date with the latest industry trends and technologies, particularly in AI/ML.
Required Skills and Qualifications
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- 3+ years of professional experience as a Python Developer.
- Proficient in Python with a strong understanding of its ecosystem.
- Extensive experience with Django and Flask frameworks.
- Hands-on experience with AWS services for application deployment and management.
- Strong knowledge of Django Rest Framework (DRF) for building APIs.
- Expertise in machine learning frameworks such as PyTorch, TensorFlow, and scikit-learn.
- Experience with transformer architectures for NLP and advanced AI solutions.
- Solid understanding of SQL and NoSQL databases (e.g., PostgreSQL, MongoDB).
- Familiarity with MLOps practices for managing the machine learning lifecycle.
- Basic knowledge of front-end technologies (e.g., JavaScript, HTML, CSS) is a plus.
- Excellent problem-solving skills and the ability to work independently and as part of a team.
- Strong communication skills and the ability to articulate complex technical concepts to non-technical stakeholders.
As a Motion Graphics Designer at Quick Radius, you do more than bringing graphics to life. You use your strong creative background to create powerful videos that capture an audience and leaves them wanting more. In addition, you have these skills and experiences:
- Strong technical skills and proven ability to use a variety of Adobe software (Photoshop, Illustrator, Premiere Pro, After Effects, Audition)
- The ability to partner with other creative team members and key stakeholders to create content used across a variety of platforms (web, mobile, social media, and more)
- Able to work in a fast paced environment and have strong project management skills
- Interact with clients to understand brief and share ideas
- Be a great communicator, receive and interpret feedback, and meet tight deadlines
- Respond to user feedback, data/analytics, and client feedback to improve the creative work in future iterations
About AMAZECH SOLUTIONS
Amazech Solutions is a Consulting and Services company in the Information Technology Industry. Established in 2007, we are headquartered in Frisco, Texas, U.S.A. The leadership team at Amazech brings to the table expertise that stems from over 40-man years of experience in developing software solutions in global organizations in various verticals including Healthcare, Banking Services, and Media & Entertainment
We currently provide services to a wide spectrum of clients ranging from start-ups to Fortune 500 companies. We are actively engaged in Government projects, being an SBA approved company as well as being HUB certified by the State of Texas.
Our customer-centric approach comes from understanding that our clients need more than technology professionals. This is an exciting time to join Amazech as we look to grow our team in India which comprises of IT professionals with strong competence in both common and niche skill areas.
Job Description
Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive and iterative delivery environment? You will be part of a large group of makers, breakers, doers, and disruptors, who love to solve real problems and meet real customer needs.
We are seeking Software Engineers who are passionate about marrying data with emerging technologies to join our team. You will have the opportunity to be on the forefront of driving a major transformation and create various products that will disrupt and reimagine technology solutions by working with the best minds in the industry.
Location: Bangalore, Pune (Hybrid / Remote)
Experience: 5-13 years
Employment type: Full time.
Permanent website: www.amazech.com
Role Description
This is a full-time Java Backend Developer role, based in Bengaluru with flexible remote work option. The Java Backend Developer will be responsible for designing, developing, and delivering complex Java-based applications and providing end-to-end support throughout the software development lifecycle. The successful candidate will collaborate with cross-functional team members, gather and analyze requirements, identify and prioritize technical and functional requirements and provide innovative solutions to address business challenges.
Qualifications
- Bachelor's or Master's degree in Computer Science (or equivalent technical degree)
- 5+ years of hands-on software development experience in Java/J2EE
- Experience in defining software architecture, design patterns, and solution design
- Strong experience in microservices architecture, Angular, Spring Boot Framework, Hibernate, and Web Services (SOAP and REST)
- Experience in cloud infrastructure, ideally with Amazon Web Services
- Strong knowledge in database design, SQL query optimization, and performance tuning
- Demonstrated ability to lead technical teams and mentor team members
- Excellent communication, analytical, and problem-solving skills
- Experience and knowledge of Agile methodologies
- Experience with AWS, GCP, Microsoft Azure, or another cloud services
- Proven ability to work well under pressure and deliver high-quality work within tight deadlines
Other Requirements
- Bachelor's or Master's degree in Computer Science (or equivalent technical degree)
- Strong interpersonal and relationship-building skills.
- Ability to work independently and as part of a team.
- Excellent verbal and written communication skills and ability to communicate effectively with international clients.


Roles & Responsibilities:
- Expertise in the over-all development cycle and strong technical experience
- Strong Java programming, architecture, DevOps and QA chops.
- Wide experience working with a diverse engineering stack in a fast-paced environment.
- Create and lead a team of engineers and drive development efforts for various products.
- Lead a team
- Code and Architect key features that form the backbone of platform
- Conduct performance reviews and mentor and guide the team reporting
- Excellent communication and inter-personal skills
If the above mentioned requirement matches your profiles and if you are interested, please apply here


Microservice-based applications, from requirement gathering to
deployment.
• Strong experience in NodeJS, Express, MongoDB
• Previous experience ReactJS , Postgres, CoffeeScript, Typescript, NestJS, Go
Programming is plus
• Hands on experience with RESTful webservices, microservice development
• Experience working on cloud technology.
• Knowledge in AWS serverless, distributed architecture, messaging services,
S3 storage, Managed DB is plus
• Strong experience in Terraform, GraphQL and AWS Services
• Ability to work on multiple work streamsin parallel
• Experience working in Agile / Scrum.
• Knowledge of code versioning tools such as GitHub or equivalent source
control repositories and build toolslike NPM, Yarn
• Experience working in logistics and supply chain domain is a plus.
• Outstanding customer service skills, excellent verbal and written
communication skills

We are looking for a Senior Full-Stack Developer to join our team. You'll be part of the growing engineering team. You'll be primary responsible for front-end development using frameworks like React.js/Vue.js, but having backend-experience is a plus. If you are ready to make an immediate impact with a fun and talented team, we would love to hear from you.
Skills:
- Expertise on React.js or Vue.js
- Good understanding of CSS/Bootstrap Expertise on Express.js
- Familiarity with Git
- Experience on MySQL, MongoDB
Responsibilities:
- Demonstrated ability to develop, scale, and maintain SaaS applications end-to- end; everything from what the customer sees to the code on the server
- Maintain a driving force to write clean and concise code


Qualification -
a. Minimum Bachelor's Degree
b. Minimum 3 yr experience
c. Basic English Proficiency
d. International Clients
Location: Jaipur
Interview will be online on Skype/Zoom.





