PostmanResponsibilities :
- Get involved in the entire customer lifecycle from onboarding through the duration of their subscription period
- Provide product training to enable the customers to realize the potential of Empuls.
- Identify product usage gaps and provide actionable solutions to the customers.
- Build value-based relationships with customers and create Xoxoday champions.
- Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI,
- Drive desired customer outcomes through a consultative approach.
- Identify opportunities for upselling and cross-selling along with the Account Managers.
- Communicate and brainstorm with the product team on customer feedback and help refine the product roadmap.
- Work with the marketing team to execute customer surveys, case studies, etc.
- Optimize existing processes within the company and actively enhance all Customer Success initiatives.
- Drive customer advocacy through reviews, testimonials, and customer meetups; and create a center of excellence within the customer's organization.
Requirements:
- Has relevant 4 to 6 years of work experience in a Customer Success role in a B2B SaaS company
- Hands-on with tools like Pendo, HubSpot, Postman etc.
- Should be open to aligning with the different time zones based on business requirements.
- Showcases exemplary written and verbal communication skills to work with Global Customers.
- Has worked directly with Customers in the Americas or European region.
- Has an exceptional ability to communicate and foster positive business relationships.
- Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products.
- Managed customers across different segments in the past and knows how to manage them differently.
- Exhibits a true passion for customers and for Customer Success.
What can you look for?
This a wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
Shubham Vishwakarma
Full Stack Developer - Averlon
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ROLES AND RESPONSIBILITIES
● Understand the business and the potential to promote the business and brand.
● Analyzing market and sales information
● Identification of prospective clients.
● Preparing a go-to marketing strategy on digital, social media and print media
● Set up a Brand identification strategy and execution plan
● Research competitive products by identifying and evaluating product characteristics,
market share, pricing, and maintaining research databases.
● Tracks product line sales and costs by analyzing data and reviewing the competitors
reach
● Supports sales staff by pre-sales tasks, providing sales data, market trends, forecasts,
account analysis, new product information; relaying customer service requests
● Follow up with Clients through the CEO's contacts
● Website maintenance and press releases
● Marketing collateral – creation and maintenance and presentations
● E – campaign coordination
● Setting up tracking systems for marketing campaigns and online activities
● Reporting to management on marketing and sales activities
Must Haves:
● A marketing professional with a BBM/MBA in marketing
Must Haves:
● A marketing professional with a BBM/MBA in marketing.
● 4+ years of relevant experience.
● Academics from the city, where communication skills both written and spoken are
excellent.
● A dynamic professional who is very articulate, driven, and creative.
● Someone who understands the fundamentals of marketing (the 4P’s) as a foundation.
● The incumbent needs to be an expert in digital marketing that includes
a. Designing and conceptualizing visual aids – LinkedIn banners, videos, etc
b. Written skills to create thought leadership posts, blogs, etc
c. Content management to work around the products on digital mediums
d. An expert in LinkedIn and other digital tools
e. Google and derivatives
f. Website and traffic generation
g. Market research and campaigns
h. Ability to work independently as well as in a team environment
NodeJS (Node.js)
Javascript
HTML/CSS
MongoDB
PythonKey Responsibilities:
- Develop and maintain both front-end and back-end components of web applications.
- Collaborate with product managers, designers, and other developers to build user-friendly features.
- Write clean, maintainable, and efficient code that adheres to coding standards and best practices.
- Build reusable code and libraries for future use.
- Optimize applications for maximum speed and scalability.
- Implement responsive design to ensure consistent user experience across all devices.
- Work with databases (SQL/NoSQL) and integrate with third-party services and APIs.
- Troubleshoot, debug, and optimize application performance.
- Participate in code reviews, ensuring code quality and consistency across the team.
- Stay updated on the latest industry trends and best practices in full-stack development.
- Contribute to an agile development process, attending sprints, standups, and retrospectives.
Required Skills and Qualifications:
- Proven experience as a Full Stack Developer or similar role.
- Proficiency in front-end technologies such as HTML, CSS, JavaScript, and modern frameworks (React.js, Next.js, Angular, or Vue.js).
- Strong experience in back-end technologies such as Node.js, Python, Ruby, Java, or PHP.
- Familiarity with database technologies (e.g., MySQL, PostgreSQL, MongoDB).
- Experience with version control systems, particularly Git.
- Knowledge of RESTful API design and integration.
- Familiarity with cloud platforms like AWS, Azure, or Google Cloud is a plus.
- Experience in microservices based architecture is a plus.
- Strong problem-solving skills and attention to detail.
- Ability to work independently as well as part of a team.
- Excellent communication skills, both verbal and written.
Overview
As an engineer in the Service Operations division, you will be responsible for the day-to-day management of the systems and services that power client products. Working with your team, you will ensure daily tasks and activities are successfully completed and where necessary, use standard operating procedures and knowledge to resolve any faults/errors encountered.
Job Description
Key Tasks and Responsibilities:
Ensure daily tasks and activities have successfully completed. Where this is not the case, recovery and remediation steps will be undertaken.
Undertake patching and upgrade activities in support of ParentPay compliance programs. These being PCI DSS, ISO27001 and Cyber Essentials+.
Action requests from the ServiceNow work queue that have been allocated to your relevant resolver group. These include incidents, problems, changes and service requests.
Investigate alerts and events detected from the monitoring systems that indicate a change in component health.
Create and maintain support documentation in the form of departmental wiki and ServiceNow knowledge articles that allow for continual improvement of fault detection and recovery times.
Work with colleagues to identify and champion the automation of all manual interventions undertaken within the team.
Attend and complete all mandatory training courses.
Engage and own the transition of new services into Service Operations.
Participate in the out of hours on call support rota.
Qualifications and Experience:
Experience working in an IT service delivery or support function OR
MBA or Degree in Information Technology or Information Security.
Experience working with Microsoft technologies.
Excellent communication skills developed working in a service centric organisation.
Ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions.
Ability to manage and prioritise own workload.
Experience working within Education Technology would be an advantage.
Technical knowledge:
Advanced automation scripting using Terraform and Powershell.
Knowledge of bicep and ansible advantageous.
Advanced Microsoft Active Directory configuration and support.
Microsoft Azure and AWS cloud hosting platform administration.
Advanced Microsoft SQL server experience.
Windows Server and desktop management and configuration.
Microsoft IIS web services administration and configuration.
Advanced management of data and SQL backup solutions.
Advanced scripting and automation capabilities.
Advanced knowledge of Azure analytics and KQL.
Skills & Requirements
IT Service Delivery, Information Technology, Information Security, Microsoft Technologies, Communication Skills, Fault Interpretation, Workload Prioritization, Automation Scripting, Terraform, PowerShell, Microsoft Active Directory, Microsoft Azure, AWS, Microsoft SQL Server, Windows Server, Windows Desktop Configuration, Microsoft IIS, Data Backup Management, SQL Backup Solutions, Scripting, Azure Analytics, KQL.
About Insane
Insane helps and supports to scale the of meaningful Coaches and experts to expand their reach to the people. Since starting in 2016 we have grown our clients' journey creating an impact in people's lives in their personal and professional growth.
About the Role
We are looking for an experienced and creative Video Editor to join our team! As video has become the best way for communicating a company's messages on online platforms, your position will play an important role in our client's success.
You will have worked in an agency or busy in-house team, and have experience in editing compelling, shareable digital and social content for consumer/lifestyle brands.
You are excited about editing video campaigns and high-impact story-telling content for a wide range of clients.
Responsibilities
- Create and optimize video templates to grab attention and engage the audience
- Use elements and audio to improve the scroll-stop ratio and avg time spent on video
- Plan new tests fortnightly and experiment with them on small budgets.
- Share reports with Campaign Managers and discusses the insights
- Assist with motion graphics as needed
Who you are
- 1-2 years of video editing experience
- Great with Adobe Premiere, Adobe After Effects, and Adobe Photoshop
- Have a sound design and a passion for experimenting
- A passionate and detail-oriented team player: you have clarity in your thought processes
Why Insane?
- We believe in both personal and professional growth because that is what makes a team impactful and successful
- Competitive salary and benefits compared to the industry average
- Flexible vacation/ time-off policy
- Opportunity to create, design, and envision the mission of industry leaders
- The best culture you can find in an agency where we encourage and promote professional growth with various learning incentives
- We don't micromanage: we expect you to do your job right by yourself without any external pressure
- We try to provide all the support that you need (that includes training and upskilling as well)
Schedule:
- Day shift
- Flexible schedule
- Monday to Friday
- Need to have a laptop
- Based in Bangalore/willing to relocate to Bangalore for this position.
Immersive Designer
Job Description
We primarily need a designer with working knowledge in Augmented/Virtual reality. Must have done some work in this area. Understands how immersive experiences work.
· Participate in client ideation sessions, develop design documentation and wireframing concepts for experiences such as Virtual Reality (VR), Augmented Reality (AR) Mixed Reality (MR) and immersive, computer-based, or mobile-based applications.
· Design and proposed solutions in AR, VR, MR, and immersive, computer-based, or mobile-based applications in response to Request for Information, Invitation to Quote or Invitation to Tender, based on learning and instructional design principles.
· Explain experience design/game design processes and principles to clients in a way that is meaningful and applicable to their given industry.
· Create prototype, validate new ideas and concepts in interactive animation, interactive videos, AR, VR, MR, and immersive, computer-based, or mobile-based applications.
· Work closely with the in-house team and/or partner to achieve engaging and visually appealing solutions for the client.
Job Requirements
· A Bachelor’s Degree in game design, experience design or related field.
· A portfolio displaying games, AR, or VR experiences, including design documentation examples.
· Strong written and verbal communication skills.
· Strong presentation and group facilitation skills.
· Experience working in the Unity software and Adobe Creative suite of tools.
· A self-motivated individual who possesses a problem-solving attitude.
Internship 6 Months
Location Gurgaon
Mode of Work - Hybrid
Website - https://www.queppelin.com/
Android Development
Kotlin
JavaDesigning and developing advanced applications for the Android platform
Unit-testing code for robustness, including edge cases, usability, and general reliability
Bug fixing and improving application performance
Our client is one of the strongest Consumer brands in the Bakery category, having a 25000 sq ft state-of-the-art centralized manufacturing facility with European equipment near Ahmedabad, Gujarat. The founding team consists of a ‘Master Baker’ from Le Cordon Bleu, Paris, one of the finest culinary institutes in the world and IIM-A alumni with a McKinsey background.
Job Purpose
To oversee all aspects of Human Resources practices and processes and support business needs and ensure the proper implementation of company strategy and objectives. The goal is to promote corporate values and enable business success through human resources management, including job design, recruitment, performance management, training & development, employment cycle changes, talent management, and facilities management services.
Responsibilities
● Develop and implement HR strategies and initiatives aligned with the overall business strategy
● Bridge management and employee relations by addressing demands, grievances or other issues
● Manage the recruitment and selection process
● Nurture a positive working environment through different employee engagement initiatives
● Develop, execute and manage a performance appraisal system that drives high performance covering KPIs, KRAs and similar performance tracking mechanisms
● Maintain pay plan and benefits program
● Assess training needs to apply and develop, execute and monitor training programs tailored to specific department needs
● Report to management and provide decision support through HR metrics
● Ensure legal compliance throughout human resource management
Requirements
● Bachelor's / Master’s degree in Human Resources or related field
● Knowledge of HR systems and databases
● In-depth knowledge of labour law and HR best practices Skills:
● Someone with an understanding of human behavior and capable of designing a curriculum for training across departments and hierarchy levels
● Ability to manage a diverse (in terms of skill base and experience) team of people
● Excellent communication skills - verbal, written to include report writing and group presentations
● Influencing and negotiation skills
● Experienced in managing relationships at a senior level
● Solution orientated, decisive by nature
● Must be able to use MS Office applications - Word, Outlook, and Excel to a competent standard
● Demonstrable experience with human resources metrics either in a corporate or in an educational institute
Docker
KubernetesRequirements
Responsibilities
- Ensure all operations are carried out in an appropriate, cost-effective way
- Improve operational management systems, processes, and best practices
- Help the organization’s processes remain legally compliant
- Formulate strategic and operational objectives
- Manage budgets and forecasts
- Bachelor’s Degree (Business, Operations Management, or related field)
- Experienced in the US Residential Mortgage Industry (Processing, Underwriting, Closing)
- 3-5 years of underwriting or credit and risk analysis experience
- Knowledge of organizational effectiveness and operations management
- Experience budgeting and forecasting
- Familiarity with business and financial principles
- Excellent communication skills
- Leadership ability
- Outstanding organizational skills
- Medical insurance
- Transportation provided for nightshift
- Proficiency in Integration of various Azure resources (IaaS and PaaS - SQL DB , App Service , Application Insights , databricks , Storage accounts etc) to deliver an end to end automation.
- Thorough understanding of Continuous integration and continuous delivery using Azure DevOps/VSTS.
- Performing cost analysis of the Azure platform to identify where cost efficiencies could be had.
- Proficiency and thorough understanding of Azure RBAC model.
- Sound understanding of Azure Active directory and conditional access policies.
- Good grasp of Azure governance principles and hands-on experience in rolling out compliance and governance polices.
- Proficiency in developing infrastructure automation scripts in the form of ARM templates and Azure Power Shell scripts which can then be provided to application teams as consumables.
- Effective communication skills, both written and verbal for technical and non-technical audiences.
- Good working and hands on knowledge of Azure IaaS , Vnet , Subnets , Firewalls and NSG. Sound understanding of networking knowledge on DNA and Firewall security like Palo Alto.
- Experience working with Confluence, JIRA, Bitbucket, git, Jenkins, Sonar for collaboration and continuous integration.
- Experience with agile methods, along with having found their limitations and ways to overcome them.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon