Customer Success Manager

Profile: Product Support Engineer

🔴 Experience: 1 year as Product Support Engineer.

🔴 Location: Mumbai (Andheri).

🔴 5 days of working from office.

Skills Required:

🔷 Experience in providing support for ETL or data warehousing is preferred.

🔷 Good Understanding on Unix and Databases concepts.

🔷 Experience working with SQL and No-SQL databases and writing simple

queries to get data for debugging issues.

🔷 Being able to creatively come up with solutions for various problems and

implement them.

🔷 Experience working with REST APIs and debugging requests and

responses using tools like Postman.

🔷 Quick troubleshooting and diagnosing skills.

🔷 Knowledge of customer success processes.

🔷 Experience in document creation.

🔷 High availability for fast response to customers.

🔷 Language knowledge required in one of NodeJs, Python, Java.

🔷 Background in AWS, Docker, Kubernetes, Networking - an advantage.

🔷 Experience in SAAS B2B software companies - an advantage.

🔷 Ability to join the dots around multiple events occurring concurrently and

spot patterns.

Job Overview:

We are seeking a detail-oriented and organized Accounts Receivable Specialist to join our finance team. The Accounts Receivable Specialist will be responsible for managing the company's receivables, ensuring timely and accurate invoicing, and collaborating with other departments to resolve any discrepancies. The ideal candidate will have strong analytical skills, attention to detail, and the ability to communicate effectively with both internal and external stakeholders.

Responsibilities:

1. Invoicing:

• Generate and issue accurate and timely customer invoices.
• Ensure all relevant information is included on invoices, such as terms of payment, purchase order numbers, and any special billing requirements.

1. Payment Processing:

• Process customer payments and apply them to the appropriate accounts.
• Reconcile discrepancies in payments and work with customers to resolve issues.

1. Collections:

• Monitor accounts to identify overdue payments.
• Contact customers to follow up on outstanding balances and arrange for payment.

1. Record Keeping:

• Maintain accurate and up-to-date records of all transactions related to accounts receivable.
• Prepare and maintain reports on accounts receivable status.

1. Customer Relations:

• Build and maintain positive relationships with customers to facilitate prompt payment.
• Address customer inquiries and resolve any billing disputes or discrepancies.

Qualifications:

• Bachelor's degree in Finance, Accounting, or related field.
• Proven experience in accounts receivable or a related financial role.
• Strong knowledge of accounting principles and practices.
• Proficiency in using accounting software and Microsoft Excel.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational and analytical abilities.
• Ability to work independently and collaboratively in a team environment.

Preferred Qualifications:

• Experience with ERP systems.

INTERESTED IN TELE MARKETING / TELE CALLING.

MANAGE DAILY WORK REPORT

CREATE DEALER AND DISTRIBUTION NETWORK

READY TO ACHIEVE YEARLY TARGET

WORK IN TEAM.

E-commerce solution sales is preferred

Identify new business opportunities through research and analysis of market trends and customer 

Source new sales opportunities through outbound reach, cold emails, skype chats or phone calls or anything to reach out to prospective customers

Execute planned sales activities and develop a target list of high potential new customers

Attend industry events and conferences to network and generate new business opportunities

Achieve monthly & quarterly quotas

Perform effective online demos to prospects and Create and deliver sales presentations to prospective clients

Rejolut is one of the award-winning fastest-growing tech company which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc.

The ideal candidate will be responsible for managing a development team and client coordination.

Roles & Responsibilities:-
• Collaborate with business and functional partners and technology leadership in defining features backlog and specifying requirements
• Taking Ownership of Delivery
• Drive technology discussion and strategy in line with business needs and company reference architecture
• Define execution plan and approach based on project scope, the expected timeline,
• Support execution team with resolution of roadblocks and inter-dependencies Partner with technical and functional teams external to the project to ensure their tasks are completed as required
• Ensure quality of deliverable is verified and matching stakeholder expectations
• Conducting daily scrum calls for smooth delivery.

How we are different 
 We are a young and dynamic team who are obsessed with solving the business problem at scale. We are a technology agnostic company that focus more on finding the optimal solution to the business problem rather than technology.

 Why to join us
 - We provide huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career.
- We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
- There are two technology Co-founder in the company who are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in companies like Samsung, Purplle, Loyalty Rewardz.
- Get mentored by the best in the industry
- Flexible working hours
- Perks best in the industry

• Building scalable web applications
• Integrating UI elements with server-side
• Handling Security and Data Protection
• Integrating front- end with SQL and NoSQL databases and ensuring its consistency
• Building reusable code and libraries
• Optimizing the code to improve its quality and efficiency

• 2+ yrs of Backend development experience
• You have excellent programming skills in python, ORM libraries and Django
• You have experience inbuilt tools like Git, Jenkins, Ansible, Rundeck
• You have experience in cross-browser/cross-platform front-end development with HTML/CSS/Javascript in Angular or similar frameworks
• You are an expert in SQL (Redshift, PostgreSQL, MySql, or similar) and NoSQL (MongoDB, ElasticSearch)
• You design, build and test RESTful web services.
• You have experience with Apache HTTP, NGINX, Tomcat or Jetty.

• Collaborate with Product Management and Engineering to define and implement user-friendly UI solutions
• Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks

We are looking for a UI/UX designer with minimum 4 years of hands-on experience in UI/UX designing.

Experience: 4+ years

Education: Bachelor’s/ Master’s degree/diploma preferably in graphics design or animation

Location: Delhi

Desired Candidate Profile:

• Excellent working knowledge of Adobe Photoshop/ Adobe Illustrator/ Sketch/ Adobe XD

• Hands on experience with prototyping tools like Invision, Justinmind or another

• Should be able to conceptualize and design creatives based on the requirements

• Knowledge of UX Design and Interaction Design

• Design clear, attractive and engaging websites & mobile apps

• Must be detail-oriented and have the ability to deliver on time and work under needs

• Must possess good sense of composition, typography, colour

• Keen eye for good design based on current trends and best practices

• Good understanding of Responsive Design development

• Good communication skills to be able to handle Indian & international clients

• Working knowledge of HTML5, CSS, Wordpress will be a plus