Customer Success Manager

Role & Responsibilities

• Develop high-quality, scalable mobile applications for Android platform using Kotlin.
• Collaborate closely with cross-functional teams to define, design, and implement new features.
• Write clean, efficient, and maintainable code, following coding standards and best practices.
• Optimise mobile app performance to ensure a smooth and responsive user experience.
• Conduct code reviews and provide constructive feedback to team members.
• Stay updated with the latest mobile development trends, tools, and technologies.
• Troubleshoot and debug issues to maintain application stability.
• Participate in the full software development lifecycle, from concept to deployment and support.

Requirements:

• Bachelor's degree in engineering with a specialization in computer science or a related field.
• 5+ years of experience as a software engineer in a product development setting.
• Love of technology and experience with one or more programming languages, such as Python or Go.
• Experience in full-stack development, including designing APIs and integration patterns, implementing security, and implementing frameworks for unit and end-to-end testing.
• Experience with microservices architecture.
• Experience in one or more frameworks like FastAPI, Spring, GRPC, Flask, etc.
• Extensive experience in a test-driven development environment.
• Understanding of CI/CD practices, including code check-in policies, automated unit tests, automated code deployments, etc.
• Ability to grasp new technologies and use them effectively to create industrial-strength software.
• Good communication skills. You can communicate well in the English language with product managers, your team members, and external stakeholders to understand their needs and convey yours in a clear, precise manner, verbally or in writing.
• Strong collaboration skills. You have demonstrated the ability to work with both senior and junior technical professionals and get work done. You quickly earn the trust of the people you work with. People enjoy and have fun working with you.
• Deadline-oriented. You understand that deadlines are meant to be met.
• Challenges will surface, and obstacles and roadblocks will cause delays, but you plan for them in advance and still ship your features on time to meet your commitments.
• Bias for action. Your default setting is to take action and not wait for things to happen. You love to learn about new technologies and advancements in the software industry.

Benefits at 314e Corporation:

• Medical Benefits
• Office Game space
• Referral Program
• Holiday parties

Must have:

• 8+ years of experience with a significant focus on developing, deploying & supporting AI solutions in production environments.
• Proven experience in building enterprise software products for B2B businesses, particularly in the supply chain domain.
• Good understanding of Generics, OOPs concepts & Design Patterns
• Solid engineering and coding skills. Ability to write high-performance production quality code in Python
• Proficiency with ML libraries and frameworks (e.g., Pandas, TensorFlow, PyTorch, scikit-learn).
• Strong expertise in time series forecasting using stat, ML, DL and foundation models
• Experience of working on processing time series data employing techniques such as decomposition, clustering, outlier detection & treatment
• Exposure to generative AI models and agent architectures on platforms such as AWS Bedrock, Crew AI, Mosaic/Databricks, Azure
• Experience of working with modern data architectures, including data lakes and data warehouses, having leveraged one or more of the frameworks such as Airbyte, Airflow, Dagster, AWS Glue, Snowflake,, DBT
• Hands-on experience with cloud platforms (e.g., AWS, Azure, GCP) and deploying ML models in cloud environments.
• Excellent problem-solving skills and the ability to work independently as well as in a collaborative team environment.
• Effective communication skills, with the ability to convey complex technical concepts to non-technical stakeholders

Good To Have:

• Experience with MLOps tools and practices for continuous integration and deployment of ML models.
• Has familiarity with deploying applications on Kubernetes
• Knowledge of supply chain management principles and challenges.
• A Master's or Ph.D. in Computer Science, Machine Learning, Data Science, or a related field is preferred

To receive the materials supplied by the vendor as per the purchase order placed by the Purchase Department.

To check the materials thoroughly for quality, quantity, specification condition, condition etc.

To categories the materials category wise and stock in the appropriate locations.

To take appropriate action for care and preservation of the materials.

Periodical stock verification and ensure correctness of stock at all times.

To take safety measure for the safely by store house, materials and men working in store.

To maintain the neat and tidiness of store house.

To issue materials to the departments as per the indents.

To issue materials to departments as per the schedule.

To pass the bills of the materials received from vendor and send it to Accounts department for payment.

To carry out periodical condemnation board for the unserviceable materials.

To take action for disposal of scraps materials as per the procedure.

To maintain all the documents up to data.

Generate reports and submit to concerted authorities.

To attend audit by the auditors.

Computer good Knowledge

process and system orientation

Experience in Food processing industry preferred.

About the role:

Associate Product Manager - Growth

As an Associate Product Manager at ForeignAdmits, you'll be responsible for driving the growth of one of the flagship products, owning the product's end-to-end acquisition/ activation/ conversion/ retention funnels. You'll identify users' needs and turn those insights into products that users love. You’ll be closely working with the PMs and CEO in driving the product vision.

Responsibilities:

• Working closely with the Backend Engineering & Front-end Engineering, Design, Operations, and Customer Experience teams to deliver world-class customer-obsessed products and features.
• Be the voice of the customer. Develop a deep understanding of our customers and build the best product user experiences on their behalf through market research, experimentation, user testing, and data analysis.
• Research and translate industry problems into solutions through the use of technology and data. Your solutions should create a measurable "impact" on the lives of consumers.
• Create detailed product requirement documents and user stories with an ability to imagine the user journeys - happy paths, unhappy paths, and edge cases
• Empathize with dozens of personas and use cases, and think user-first.
• Have a data-oriented approach and an eye for numbers, insights, and metrics.
• Define and analyze metrics that inform the success of products.
• Build user insights and recommendations from the data. Create user cohorts and funnels to understand user behavior.
• Ability to think creatively, deal with ambiguity, and manage fast-paced environments and changing priorities.
• And most essentially, a founder's mindset: is to own initiatives & deliver results.

Requirements:

• 0-1 year of relevant product management experience in consumer product organizations
• High energy and high ownership individual with a keen interest in building 0 to 1 systems that have large-scale real-world impact
• Good understanding of UX Design practices in the consumer internet space
• Ability to think granularly and are hungry to learn and evolve in all things.
• Bias for action and experience making things happen in a fast-paced, dynamic environment.
• Strong written and verbal communication skills with a knack for articulating customer challenges clearly.
• Analyze and synthesize data, including writing SQL
• Proficient with data analytics tools like Google Analytics, Mixpanel, Adobe Omniture, etc., or the equivalents.

Good to have:

• Bachelor's degree in Computer Science or related fields, or equivalent practical experience with a deep understanding of technology platforms

What do we value?

• High energy and high ownership
• Data-driven decision making
• Ability to constantly experiment.
• Hungry for learning and a bias for action.
• Clearly articulate the user needs and insights & translate them into recommendations.

What does ForeignAdmits bring to the table:

Apart from monetary benefits, we offer

• An informal and self-managed work culture.
• Freedom to experiment with new ideas and technologies.
• A highly motivating work environment where you learn exponentially and grow with the organization.
• An opportunity to create an impact at scale.
• Opportunity to be a part of team to see our next series of funding 

Skills:

• Proficiency with JavaScript and HTML5
• Minimum 2+ years of hands-on experience with AngularJS and Angular Frameworks
• Experience with Java, JSON, Spring Boot and Hibernate 
• Experience with MYSQL databases
• Familiarity with Linux environments
• Experience with GIT 
• Hands on experience with AWS S3 is preferred
• Experience with web servers & application servers such as Apache and Nginx is good to have.

Responsibilities: 

• Design and develop client-side and server-side architecture
• Develop and manage well-functioning database
• Implementation of approved user interface
• Design and construction of REST APIs
• Server management and deployment for the relevant environment