PostmanResponsibilities :
- Get involved in the entire customer lifecycle from onboarding through the duration of their subscription period
- Provide product training to enable the customers to realize the potential of Empuls.
- Identify product usage gaps and provide actionable solutions to the customers.
- Build value-based relationships with customers and create Xoxoday champions.
- Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI,
- Drive desired customer outcomes through a consultative approach.
- Identify opportunities for upselling and cross-selling along with the Account Managers.
- Communicate and brainstorm with the product team on customer feedback and help refine the product roadmap.
- Work with the marketing team to execute customer surveys, case studies, etc.
- Optimize existing processes within the company and actively enhance all Customer Success initiatives.
- Drive customer advocacy through reviews, testimonials, and customer meetups; and create a center of excellence within the customer's organization.
Requirements:
- Has relevant 4 to 6 years of work experience in a Customer Success role in a B2B SaaS company
- Hands-on with tools like Pendo, HubSpot, Postman etc.
- Should be open to aligning with the different time zones based on business requirements.
- Showcases exemplary written and verbal communication skills to work with Global Customers.
- Has worked directly with Customers in the Americas or European region.
- Has an exceptional ability to communicate and foster positive business relationships.
- Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products.
- Managed customers across different segments in the past and knows how to manage them differently.
- Exhibits a true passion for customers and for Customer Success.
What can you look for?
This a wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
Subodh Popalwar
Software Engineer, Memorres
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NodeJS (Node.js)React.jsAngular (2+)AngularJS (1.x)
JavascriptAbout the Organization
Real Estate Syndicators leverage SyndicationPro to manage billions in real estate assets and thousands of investors. Growing at 9% MoM, http://syndicationpro.com/">SyndicationPro.com is #1 Platform to Automate Real Estate Fund Raising, Investor Relations, & Close More Deals!
What makes SyndicationPro unique is that it is cash flow positive while maintaining a healthy growth rate and is backed by seasoned investors and real estate magnates. We are also part of, FirstPrinciples.io, a tech-holding company that starts, acquires, and advises B2B SaaS Companies. FirstPrinciples.io and SyndicationPro.com have people across India, U.S, Spain, and Germany.
SyndicationPro.com has been featured by https://in.finance.yahoo.com/news/syndicationpro-establishes-hq-lehi-utah-130600371.html?guccounter=1">Yahoo Finance and https://www.benzinga.com/business/best-crms-for-real-estate-investors/">Benzinga, among other top publications! We also were Finalists in Industry Leading Awards such as https://informaconnect.com/finovate-industry-awards/awards-categories/">Finnovate and https://www.cloud-awards.com/2021-software-awards-shortlist/">2021 SaaS Awards.
Tech Stack [High-Level]: We are JavaScript focused i.e., we work in ReactJS, NodeJS, AngularJS, TypeForm, TypeScript, Redis. On the server side, we work with AWS/GCP/DO. Database: MySQL, PostgreS and Mongo DB. API: REST and GraphQL API. We also have a strong DevOps stack - including Kubernetes(K8), Dockers and CI/CD automation.
About the Role:
This role provides you the opportunity to truly accelerate your engineering career by giving you a front-line seat on a Rocketship product. Our fintech product has grown by 10x over the last year and we are expecting that growth to continue for the foreseeable future. The leadership team is committed to make massive investments in its technology and people. Given the growth of the product, individuals will have opportunities to move into leadership roles.
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Along with having an explosive product, SyndicationPro also has mature leadership, systems, processes, and structures that most fast-growing StartUps lack. SyndicationPro.com is part of the FirstPrinciples.io Venture Studio; this gives us the operational and technical backbone that most young companies struggled with. We are also a profitable SaaS Company that is cash-flow positive; ensuring financial viability. Our founding team also are daily users of the product and are real estate syndicators themselves, ensuring that we continue to maintain product leadership.
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Roles & Responsibilities:
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- Technical architecture design along with system architect and product manager
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Skit (previously known as http://vernacular.ai/" target="_blank">Vernacular.ai) is an AI-first SaaS voice automation company. Its suite of speech and language solutions enable enterprises to automate their contact centre operations. With over 10 million hours of training data, its product - Vernacular Intelligent Voice Assistant (VIVA) can currently respond in 16+ languages, covering over 160+ dialects and replicating human-like conversations.
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We have an opening for a Software Engineer(Solution) role which you might be interested in.
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Mandatory Requirements:
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Tools/Orchestration/VCS:
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- What information we collect during our application and recruitment process and why we collect it;
- How we use that information; and
- How to access and update that information.
This policy covers the information you share with Skit (Cyllid Technologies Pvt. Ltd.) during the application or recruitment process including:
- Your name, address, email address, telephone number and other contact information;
- Your resume or CV, cover letter, previous and/or relevant work experience or other experience, education, transcripts, or other information you provide to us in support of an application and/or the application and recruitment process;
- Information from interviews and phone-screenings you may have, if any;
- Details of the type of employment you are or may be looking for, current and/or desired salary and other terms relating to compensation and benefits packages, willingness to relocate, or other job preferences;
- Details of how you heard about the position you are applying for;
- Reference information and/or information received from background checks (where applicable), including information provided by third parties;
- Information about your educational and professional background from publicly available sources, including online, that we believe is relevant to your application or a potential future application (e.g. your LinkedIn profile); and/or
- Information related to any assessment you may take as part of the interview screening process.
Your information will be used by Skit for the purposes of carrying out its application and recruitment process which includes:
- Assessing your skills, qualifications and interests against our career opportunities;
- Verifying your information and carrying out reference checks and/or conducting background checks (where applicable) if you are offered a job;
- Communications with you about the recruitment process and/or your application(s), including, in appropriate cases, informing you of other potential career opportunities at Skit;
- Creating and/or submitting reports as required under any local laws and/or regulations, where applicable;
- Making improvements to Skit's application and/or recruitment process including improving diversity in recruitment practices;
- Proactively conducting research about your educational and professional background and skills and contacting you if we think you would be suitable for a role with us.
We collect and process some or all of the following types of information from you:
- Information that you provide when you apply for a role. This includes information provided through an online job site, via email, in person at interviews and/or by any other method.
- In particular, We process personal details such as name, email address, address, telephone number, date of birth, qualifications, experience, information relating to your employment history, skills experience that you provide to Us, as well as your video in case you conduct your interview using the Video Interview feature.
- If you contact Us, We may keep a record of that correspondence.
- A record of your progress through any hiring process that we may conduct.
PythonReact.jsNodeJS (Node.js)JavascriptWe are looking for a Full Stack Developer to produce scalable software solutions. You'll be part of a cross-functional team that's responsible for the full software development life cycle, from conception to deployment. As a Full Stack Developer, you should be comfortable around front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. Too familiar with Agile methodologies.
Responsibilities
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- Write technical documentation
Requirements
- Proven experience as a Full Stack Developer or similar role
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- Familiarity with common stacks like LAMP Stack and Mean Stack...
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
- Knowledge of multiple back-end languages (e.g. PHP, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
- Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
- Excellent communication and teamwork skills
- Great attention to detail
- Organizational skills
- An analytical mind
- Degree in Computer Science, Statistics or relevant field
The person should have a passion for business development.
Will be responsible for the development of the lead generation , outbound / inbound sales lead campaignsfor HR consultancy. The role will be commission based role.
Roles and Responsibility
- Market research using suitable tools and processes to identify potential clients.
- Lead generation and closure as per weekly/monthly sales/revenue target.
- Rigorous follow up for new business opportunities and setting up meetings.
- Work closely with Subject Matter Expert for developing strategy of business.
- File weekly promotion and business activities report as per company norms
- Overseeing the development of assigned accounts.
- Conduct research to identify new markets and customer needs.
- Keep records of sales revenue, invoices, etc.
- Build long term relationship with new and existing clients.
- Create awareness and usage of company's products by the customers with high impact communication with effective / proper usage of given marketing inputs.
- Regularly provide feedback to the company on competitors activities.
- Internal / external stake holder management
- Key Account Management
- Generate new revenue, identify and close new opportunities, aggressively prospect for new accounts and follow up leads.
- Identify potential clients in the target market and complete appropriate research on the prospective client’s business and equipment needs
- Generate lead by cold/Hot calls, Emails, social media and client visits
- Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans.
- Constantly gather and report insights on competitive activity, market shift, opportunities and threats.
- Create new Revenue generation ideas and techniques.
- Build strategy to explore new areas to expand Background Check and verification services
- Should be responsible for complete sales cycle from initiation to closure.
Follow CutshortSubodh Popalwar
Software Engineer, Memorres