
Responsibilities :
- Get involved in the entire customer lifecycle from onboarding through the duration of their subscription period
- Provide product training to enable the customers to realize the potential of Empuls.
- Identify product usage gaps and provide actionable solutions to the customers.
- Build value-based relationships with customers and create Xoxoday champions.
- Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI,
- Drive desired customer outcomes through a consultative approach.
- Identify opportunities for upselling and cross-selling along with the Account Managers.
- Communicate and brainstorm with the product team on customer feedback and help refine the product roadmap.
- Work with the marketing team to execute customer surveys, case studies, etc.
- Optimize existing processes within the company and actively enhance all Customer Success initiatives.
- Drive customer advocacy through reviews, testimonials, and customer meetups; and create a center of excellence within the customer's organization.
Requirements:
- Has relevant 4 to 6 years of work experience in a Customer Success role in a B2B SaaS company
- Hands-on with tools like Pendo, HubSpot, Postman etc.
- Should be open to aligning with the different time zones based on business requirements.
- Showcases exemplary written and verbal communication skills to work with Global Customers.
- Has worked directly with Customers in the Americas or European region.
- Has an exceptional ability to communicate and foster positive business relationships.
- Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products.
- Managed customers across different segments in the past and knows how to manage them differently.
- Exhibits a true passion for customers and for Customer Success.
What can you look for?
This a wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Similar jobs
Greeting from DevCare Solutions!!!
Job Description:
• Minimum 1+ years relevant experience in non-IT process.
• Experience with recruitment and selection processes for Non-IT Positions.
• Excellent communication skills with the ability to assess a candidate’s viability for a position
• Utilize various sourcing methods to identify and attract potential candidates for non-technical roles.
• Previous experience in healthcare jobs
About us:
Devcare Solution is a place where a best-in-class working environment, professional management, and opportunities to learn exist bundled with exceptional rewards. It is ready to take more on board for all those who deserve a dream career. The team is full of good spirits complimenting each one's brilliance at workplace. Needless to say about the interesting projects, you for sure will gain an enriching positive experience every moment.
Name of the company: DevCare Solutions
Year of establishment: April 19th, 2005
Company address: No 4, Ram complex, Padasalai Street, Urapakkam, Chennai 603210
It's Complete US Shift – Onsite
Shift Timing will be 7.00pm to 4.00am IST
Cab: Pick and Drop Available
Dinner will provided in the company
www.devcare..com

Responsibilities
1. End to end sales (Lead generation, Follow ups, Demo Presentation, Lead Closure, Client Facing) of company products and services
2. Drive sales efforts within assigned accounts, identifying opportunities for upselling additional products or services and cross-selling complementary offerings to maximize revenue
3. This is a critical role, and the person must possess a thorough knowledge of the organizations products/ services, working across all types of industries & building a cross-industry understanding. Initially this will be an individual contributor role but can be scaled up as per the demand & growth of the business.
4. As a part of the Key Accounts Team of an assigned territory & Business, you will be charged up for the entire State.
5. You must have specialized B2B knowledge, bias towards action and strive towards getting things done.
- Ensure brand matrix productivity through effective business planning & market updates
- Ensure timely follow-up on customer feedback, communicating progress and updates to clients and demonstrating our commitment to continuously improving their experience.
Qualifications
- Bachelor's degree in Business Administration, Marketing, Computer Science, or related field; MBA preferred.
- Proven experience in key account management, sales, or business development within the software industry.
- Strong understanding of software products and services, including SaaS, PaaS, and enterprise solutions.
- Excellent interpersonal and communication skills, with the ability to build rapport and influence decision-makers at all levels.
- Strategic thinker with a proactive approach to problem-solving and a track record of driving results.
- Ability to work collaboratively in a cross-functional team environment and thrive in a fast-paced, dynamic organization.
- Proficiency in CRM software and other relevant tools for account management and sales tracking.
If you are a motivated and customer-focused professional with a passion for technology and a drive for sales success, we invite you to apply for this exciting opportunity. Join us in delivering innovative software solutions and driving growth for our key accounts.
Top of Form
We are looking for candidates for Test Lead with experience in Loans with Indian financial organizations.
Below is the job requirement
1. Should have at least 6+ Years of experience on Loan Origination domain
2. Should have Team Handling and Governance experience of atleast 2+ years
3. Database, API testing exposure should be there
4. Testing Concepts should be clear
5. Should be able to WFO at Noida Location
- Performing market research.
- Gathering and processing research data.
- Assisting with inventory control.
- Organizing staff meetings and updating calendars.
- Processing company receipts, invoices, and bills.
- Assisting and supporting management.
- Review data for deficiencies or errors, correct any incompatibilities if possible and check output
- Research and obtain further information for incomplete documents
- Apply data program techniques and procedures
- Generate reports, store completed work in designated locations and perform backup operations
- Scan documents and print files, when needed
- Keep information confidential
Internship Duration - 6 months
Stipend- 5000 INR per month
Desired Candidate Profile
Good communication (written and verbal) and interpersonal skills & most importantly a flair for writing.
Should be able to do research using multiple sources.
Ability to meet deadlines.
- Must have excellent writing skills with good vocabulary and grammar.
- Must adhere to deadlines.
Job Summary
The Software Test
Engineer will work closely with members of research and development to assure that ERP products
developed meet defined high standards for quality.
The candidate will be involved throughout the development lifecycle with particular responsibility in the quality assurance
of software development
The candidate should be highly motivated, goal-oriented, have good communication skills and must have knowledge on
software testing and tools
Essential Duties & Responsibilities
Primary responsibilities include:
Analyze the requirement and create test cases.
Execute test cases and log/verify software defects
Follow test process and standards defined within QA
Demonstrate knowledge of quality assurance processes and methodology.
Qualification
Master/ Bachelor's degree in Engineering, Computer Science, or Information Technology
Software testing course – preferably ISTQB certified
Other Requirements:
Other Desired Experience and Skills:
CERTIFICATIONS (IF REQUIRED): ISTQB (ADDED ADVANTAGE)
Appreciation for and a basic understanding of all quality disciplines and methodologies.
Excellent work ethic and initiative. Self-motivated with demonstrated ability to deliver high-value products in a team
environment.
Excellent verbal and written communication skills.
Knowledge of Microsoft Front & Back Office applications.
Knowledge of relational database concepts and technologies.

Job Responsibilities:
- Collaboratively work with UX team, product managers, back-end engineers and other technical teams to create new, delightful and scalable UI
- Mentor junior members through training and individual support
- Responsible for all front end development on a project
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Identify and troubleshoot UX problems (e.g. responsiveness)
- Conduct layout adjustments based on user feedback
- Adhere to style standards on fonts, colors and images
- Optimize existing user interface designs
- Proactively learn and accordingly apply new technologies, best design practices and usability patterns
The ideal candidate must -
- 5+ years of experience working with React or React-based frameworks
- Proficiency with browser-based debugging and performance testing
- Proficiency in Git and version control
- Considerable experience with a testing framework (Jest/Mocha)
- Familiarity with RESTful APIs and GraphQL
- Knowledge of modern authorization mechanisms, such as JWT Tokens
- Good understanding of common front-end development tools such as Babel, Webpack, NPM, Yarn etc
- Hands-on experience with CSS-in-JS libraries
- Proficient understanding of cross-browser compatibility issues and ways to work around them
- Keen to learn, mentor and willingness to take ownership of work items
- Possess strong communication and self-accountability

Description
What You'll Be Doing:
- Participate in internal reviews and understand requirements clearly.
- Suggest ideas for design and implementation – design reviews.
- Implement VR/AR functionality as per finalized design
- Translate design specification into functional VR application
- Design, build, and maintain efficient, reusable, and reliable code, where feasible
- Have ownership of quality of output – deliverable, in terms of performance, and responsiveness of application
- Troubleshoot and solve problems as and when they arise.
- Maintain code in repositories as per organization policy
Requirements
Must Have
- Excellent knowledge of Unity, including experience with scripting, textures, animation, GUI styles, and user session management
- C#
- Familiarity with level design and planning
- Should be well versed in designing the Unity UI scripting
- Inverse Kinematics & Forward Kinematics & Unity Animation experience is must
- Must have experience in Published 3D Games.
- Experience in Online Real Time Multiplayer would be an added advantage
- Preferably 3D Maths & Physics skillset
- Experience on multiple tools Vuforia, Unreal, Sumerian etc., would be a plus point.
Job Type: Full-time
- Minimum 9+ years of relevant experience in Software Testing.
- Good understanding of STLC.
- Expertise in Automation testing using Selenium and C#/Java.
- Experience in SpecFlow / Cucumber.
- Strong testing skills, automation skills, process improvement skills and understanding of Performance testing.
- Experience in Cloud Environment (PAAS model) is mandatory
- Experience about various Azure services or AWS like App Service, Function App, Azure Active Directory, Service Bus etc is required.
- Good understanding of Test Architecture and ability to prepare Test Strategy.
- Strong experience in both UI and Services automation.
- Understanding of Database testing, preferably SQL Server

Presenting India's first of its kind instant messaging app that makes you feel secure - Buzz is an AI & machine learning powered - content-driven instant messaging app tailored to make you feel secure with more focus on privacy. At Buzz, we are on a mission - to help users be in control of the degree of their exposure.
And this is just the beginning :
With our eyes set on the future, we are looking for an exceptional Android Developer with must have experience in Socket.IO, to help us realize build and scale our offering, who possesses a passion for technologies to the limits and will work with our team of talented engineers to design and build the next generation of our application.
Most Important:
What you'll get :
- Compensation in terms of EQUITY ONLY, salary once we raise funds. This is more of a hands-on role especially in the initial stages of the company. Part-time would work also.
We are looking at passionate people with entrepreneurial spark and a hustler.
People who are deeply passionate of solving user problems in social networking space and vision of making an Indian product to be used by billions worldwide must only apply.
- A unique opportunity, unlike anything you have experienced before.
- Flexible timings & work from home
- A friend for life.
Objective:
- Primarily software development of Android.
- Do you want to create best-in-class instant messaging + video streaming applications, together with talented colleagues in a friendly work environment?
- Do you keep on top of all things Google and Android, and enjoy reading blogs and articles regarding the world of Android development?
- Are you passionate about the Agile development process and improving the efficiency of the software development process?
- If so, then this is the team you want to join. We care about software craftsmanship, constantly improving our work and ourselves while having fun doing it!
Responsibilities:
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
- Familiarity with RESTFUL APIs to connect Android applications to back-end services.
- Understanding of the full mobile development life cycle.
- Must have understanding of socket.io
- Strong problem- solving skills.
- Strong knowledge of Android UI design principles, patterns, and best practices.
- Understanding and experience of MVP/MVVM architecture.
- Experience with threading and performance tuning.
- Familiarity with cloud message API and push notifications.
- Understanding Google's Android design principles and interface guidelines.
- Proficient understanding of code versioning tools, such as GIT knowledge and experience in Kotlin.
- Android Architecture Components (Live Data, Android View Model)/ MVVM/ MVP architecture work experience.
- E2E App development and/or experience of developing SDKs is good to have.

