Customer Success Manager

Strong Lead Data Science, / AI Engineer / Machine Learning Engineer profiles.

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Mandatory (Experience 1) - Must have 10+ years of experience in Data Science, AI/ML or AI Engineering with hands-on experience building production-grade ML systems.

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Mandatory (Experience 2) - Must have hands-on experience building AI/ML solutions for Credit Risk, Fraud Risk Management (FRM), Collections & Recovery, with proven delivery of business-impacting AI/ML solutions.

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Mandatory (Experience 3) - Candidate's Current designation must be Lead or above.

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Mandatory (Experience 4) - Must have strong experience designing and deploying large-scale distributed Machine Learning systems, including model training, fine-tuning, inference, scalable serving, and production deployment.

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Mandatory (Experience 5) - Strong programming experience in Python, along with exposure to Spark, Kafka, Kubernetes, APIs/Microservices, CI/CD, Feature Store, Model Registry, and Distributed Computing.

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Mandatory (Experience 6) - Experience designing and deploying Credit Risk Models, Fraud Detection Models, Graph ML, Early Warning Systems, Portfolio Monitoring, Collections Optimization, Propensity Models, and Recovery Forecasting.

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Mandatory (Experience 7) - Proven experience leading AI/ML teams, owning end-to-end delivery, mentoring engineers, driving cross-functional execution, and managing production AI platforms.

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Mandatory (Experience 8) – Must have experience working under BFSI governance, including PII handling, auditability, model governance, compliance, secure-by-design architecture, approval workflows, and model risk management practices.

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Mandatory ( Education ) - B.TECH / M.TECH from Tier 1 Colleges (IIT's, NIT's, BITS) are Considered

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Mandatory (Age) - Candidate's Age should be below 37 years.

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Mandatory (CTC) – The CTC breakup offered will be 75% fixed + 25% variable, as per company policy.

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Preferred (Experience 1) - Candidates currently working as Lead / Principal / Engineering Manager / Associate Director / Director in reputed Product, FinTech, Banking, NBFC, or Global Capability Centers will be preferred.

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Preferred (Experience 2) - Indian professionals currently working overseas (NRI) who are planning to relocate and permanently settle in India are encouraged to apply.

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Preferred (Experience 4) - Experience building enterprise AI platforms using Graph ML, Vector Databases, LLM-enabled decisioning, distributed training frameworks, and large-scale AI infrastructure.

About the Role

We are looking for a highly performance-driven and growth-focused marketer to lead our digital acquisition and paid marketing initiatives across Meta, Google, and D2C channels.

This is a hands-on role for someone who can independently manage performance marketing, build creative strategies for ads, scale campaigns profitably, optimize ROAS, and drive measurable business growth for a fast-growing D2C wellness and lifestyle brand.

The ideal candidate should understand D2C consumer psychology, ad creatives, content hooks, funnels, and data-driven campaign optimization.

Core Objectives of the Role

* Scale online sales profitably through performance marketing

* Improve ROAS while reducing CAC

* Build high-converting creative strategies for ads

* Increase customer acquisition and conversion rates

* Test creatives, hooks, offers, and audience segments regularly

* Improve retention and remarketing performance

* Build scalable growth systems for the brand

* Drive measurable revenue growth through paid channels

* Support overall D2C brand growth and profitability

Key Responsibilities

* Independently manage Meta Ads (Facebook & Instagram)

* Manage Google Ads campaigns (Search, Shopping, Display, YouTube)

* Plan, launch, optimize, and scale paid campaigns

* Develop creative strategies for performance ads

* Suggest ad hooks, angles, scripts, thumbnails, and concepts

* Coordinate with designers, editors, and content teams

* Analyze winning creatives and performance trends

* Monitor ROAS, CTR, CPC, CPM, CAC, CVR, and other key metrics

* Build audience targeting, retargeting, and scaling strategies

* Improve conversion funnels and customer journeys

* Conduct competitor and market research

* Work closely with founders on growth initiatives

* Generate actionable reports and performance insights

* Use tools like Canva, ChatGPT, Google Analytics, Shopify, and Ads Manager

Required Experience & Skills

* Minimum 3 years of hands-on performance marketing experience

* Strong expertise in Meta Ads Manager

* Working knowledge of Google Ads

* Experience with D2C/eCommerce brands preferred

* Strong understanding of ROAS, CAC, LTV, CTR, CVR, CPC, CPM

* Strong understanding of creative strategy and ad psychology

* Ability to identify winning ad angles and hooks

* Familiarity with Canva or creative editing tools

* Strong analytical and execution skills

* Ability to work independently in a startup environment

Compensation & Benefits

* Annual CTC: Up to ₹6,00,000

* Attractive ESOP opportunities

* Performance-based incentives and bonuses

* Direct exposure to scaling a fast-growing D2C brand

* High ownership role with founder-level collaboration

* Fast-paced startup learning environment

Ideal Candidate Traits

* Data-driven and performance-focused

* Strong ownership mindset

* Creative + analytical thinker

* Fast executor and problem solver

* Deep interest in consumer psychology and ad performance

* Comfortable working in startup environments

We are currently hiring for the position of Senior Business Development Executive / Team Lead.

📍 Location: Navrangpura, Ahmedabad (Work from Office)

🏢 Company: Clapstick Media

💼 Experience: 2–5 Years

💰 Salary: As per Market Standards

🔹 Preferred Industry Experience:

* Online Education Course Sales

* CRM / ERP SaaS Sales

* Digital Marketing Services Sales

🔹 Key Responsibilities:

* Pitch and sell creative services to clients

* Manage the complete sales cycle and close deals

* Lead and support junior team members to achieve targets

* Build and maintain long-term client relationships

* Drive team revenue and achieve business goals

🔹 Requirements:

* 2–5 years of experience in Tele Sales

* Fluent English communication (spoken & written)

* Ability to explain technical concepts in a simple and professional manner

* Immediate joiners preferred

📍 Interview Venue:

10th Floor, No. 1006, Altimus, Shreyas Colony, Navrangpura, Ahmedabad – 380015

Key Responsibilities:

• ☁️ Manage cloud infrastructure and automation on AWS, Google Cloud (GCP), and Azure.
• 🖥️ Deploy and maintain Windows Server environments, including Internet Information Services (IIS).
• 🐧 Administer Linux servers and ensure their security and performance.
• 🚀 Deploy .NET applications (ASP.Net, MVC, Web API, WCF, etc.) using Jenkins CI/CD pipelines.
• 🔗 Manage source code repositories using GitLab or GitHub.
• 📊 Monitor and troubleshoot cloud and on-premises server performance and availability.
• 🤝 Collaborate with development teams to support application deployments and maintenance.
• 🔒 Implement security best practices across cloud and server environments.

Required Skills:

• ☁️ Hands-on experience with AWS, Google Cloud (GCP), and Azure cloud services.
• 🖥️ Strong understanding of Windows Server administration and IIS.
• 🐧 Proficiency in Linux server management.
• 🚀 Experience in deploying .NET applications and working with Jenkins for CI/CD automation.
• 🔗 Knowledge of version control systems such as GitLab or GitHub.
• 🛠️ Good troubleshooting skills and ability to resolve system issues efficiently.
• 📝 Strong documentation and communication skills.

Preferred Skills:

• 🖥️ Experience with scripting languages (PowerShell, Bash, or Python) for automation.
• 📦 Knowledge of containerization technologies (Docker, Kubernetes) is a plus.
• 🔒 Understanding of networking concepts, firewalls, and security best practices.

JD

·       Minimum 4-18 Years of Core Java Programming with spring boot Framework,Design patterns Concurrent Programming, Multi-threading (Good knowledge in Executor service, Forkjoin pool and other threading concepts)

·       Good knowledge of the JVM with an understanding of performance and memory optimization.

·       Extensive and expert programming experience in JAVA programming language (strong OO skills preferred).

·       Excellent knowledge on collections like, Array List, Vector, LinkedList, Hashmap, HashTable, HashSet is mandate.

·       Exercised exemplary development practices including design specification, coding standards, unit testing, and code-reviews.

·       Expert level understanding of Object Oriented Concepts and Data Structures

Location - Only Bangalore

Notice period - Immediate or Serving

• Designing engaging and responsive landing pages
• Optimising sites for maximum speed and scalability
• Liaising with back-end developers to ensure web and app logic is properly integrated
• Ensuring website function and stability across devices i.e. desktop, mobile, tablet
• Working with marketing and research teams to incorporate brand elements and relevant market research findings into website
• Providing internal support and external customer service throughout the build and launch process of the website

Skill Required:

• HTML5, CSS3, 
• Javascript and jquery elements
• Bootstrap 
• WordPress, Drupal, Joomla
• Graphic Designing
• Photoshop
• Illustrator

PhP Framework,
Laravel,
Codelgniter,
Bootstrap,
Ajax,
Javascript,
CSS,
MySQL,
NoSQL

Skill- 
Normal Communication 
Need to handal the Clients 

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople 

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field