
Customer Success Manager - SAAS for airline / travel / entertainment
They have partnered with major airlines and entertainment brands such as Disney Theatrical Group, Qantas, Iberia, Alaska, Malaysia Airlines, Vistara, IndiGo, Volaris, and others. Their platform offers innovative tools to drive revenue, operational efficiency, and digital shopping conversion.
Job Profile:
The Customer Success Manager will be a global evangelist for the platform and ensure all customers understand the value that the platform offers.
You will be the primary point of contact to ensure customers implement and derive maximum value from the platform.
Owning every aspect of the lifecycle of a customer ; working with them through implementation, launch, ongoing account support, and working with the Director of Customer Success to eventually grow the relationship.
Building strong relationships with our customers and influencing key decision-makers to adopt our best practices.
Understanding the specific goals of our individual customers, and how our platform can help them achieve those goals.
Collaborating with the engineering team to communicate the critical priorities of our customers, and to relay back appropriate timelines for completion.
Maintaining regular communications (usually weekly) with customers, providing them with success metrics, gathering feedback for product enhancements, and understanding any of their concerns.
Managing the majority of written and verbal communication with our customers, both when things are going well and when they aren't.
Performing detailed analysis to drive actionable insights for our customers.
Keeping track of potential risks with our individual customers, developing mitigation strategies, and taking ownership of the outcome.
Available to work at hours suitable to our customers in a broad range of time zones
Travel will be required. We estimate 1-2 weeks of international travel per month.
Requirements:
A demonstrated track record of success as a Customer Success Manager, ideally with an early-stage SaaS company working with a smaller group of clients and large deal sizes
Strong written and verbal skills, comfort navigating uncomfortable situations, exceptional "diplomacy" skills and emotional intelligence
An advanced level of Excel knowledge (experience in QuickSight, think-cell and SQL are a plus)
Familiarity with (or a strong interest in) the airline/travel / entertainment industries is desirable
English fluency, and fluency in Spanish and/or Portuguese not required but are a plus

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About the Role
We’re looking for a dynamic and driven Business Development Intern to support our growth through partnerships with mid-to-enterprise clients across design, tech, and digital transformation sectors. You’ll gain hands-on experience in lead generation, client communication, and sales processes while working closely with the core team. If you’re eager to learn, thrive in fast-paced environments, and enjoy creating value — this role is for you.
Key Responsibilities
- Sales Support: Assist in discovery calls, prepare pitch materials, and support the team in presenting tailored solutions.
- Client Interaction: Help build and maintain relationships with clients and key stakeholders.
- Pipeline & CRM Management: Track leads, update CRM tools, and maintain records of conversations and follow-ups.
- Cross-Functional Collaboration: Work with marketing, design, and leadership teams to support sales initiatives.
- Market Research: Stay updated on industry trends, competitors, and opportunities in UX/UI and product design.
- Reporting & Analysis: Assist in tracking performance metrics and preparing basic reports.
Requirements (Non-Negotiables)
- Strong communication skills in English (verbal and written).
- Basic understanding of business, sales, or marketing concepts.
- Good presentation and interpersonal skills.
- Strong analytical and problem-solving mindset.
- Comfortable working with Excel or spreadsheets for tracking and reporting.
- Ability to understand basic data, charts, and graphs.
- Eagerness to learn, take initiative, and work in a fast-paced environment.
- Based in Mumbai, open to hybrid or on-site work setup.
Why Join Us?
- Hands-on Learning: Gain practical exposure to B2B sales and business development.
- Career Growth: Learn directly from experienced professionals and work on real projects.
- Skill Development: Build strong communication, pitching, and analytical skills.
- Dynamic Environment: Be part of a fast-growing, collaborative team.
- Industry Exposure: Work alongside teams shaping the future of design and digital experiences.
FinCrif India is a leading Fintech company . We are passionate about technology and strive to create a dynamic and collaborative work environment. We are currently seeking a talented Laravel Developer to join our team and contribute to our exciting projects.
Key Responsibilities:
- Develop and maintain web applications using Laravel framework.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Write clean, maintainable, and efficient code.
- Perform code reviews and provide constructive feedback to other developers.
- Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality.
- Contribute to all phases of the development lifecycle.
- Follow industry best practices and ensure the security and performance of web applications.
- Stay up-to-date with the latest trends and technologies in web development.
Benifits:
- Competitive salary and benefits package.
- Opportunity to work on challenging and innovative projects.
- A collaborative and supportive work environment.
- Opportunities for professional growth and development.
- Flexible working hours and remote work options.
Share CV at hr[]fincrif.com , himanshu.singh[]fincrif.com
JOB PROFILE
Company Overview:
GoProtoz is a World-Class Award-winning UI/UX Design company specialized in User Experience (UX) / User Interface (UI) Design for enterprise and consumer digital products and mobile/web/Desktop applications.
We are one of the top 5 UI/UX design companies in India with a team of passionate and creative digital product UI UX designers and developers. Our vision is to enable digital product companies to achieve their business goals with well thought user experience design strategies and eventually make the people life better. Clients include: Renault–Nissan, SONY, ICICI Bank, Emaar, Damac, PayTm Money, Licious, Mahindra Comviva, QuEST Global
Website: https://www.goprotoz.com/
Location: https://goo.gl/maps/XXoRHtHB93y
Responsibilities
- Gather and evaluate user requirements in collaboration with product managers and engineers
- Illustrate design ideas using storyboards, process flows and sitemaps
- Design graphic user interface elements, like menus, tabs and widgets
- Build page navigation buttons and search fields
- Develop UI mockups and prototypes that clearly illustrate how sites function and look like
- Create original graphic designs (e.g. images, sketches and tables)
- Prepare and present rough drafts to internal teams and key stakeholders
- Identify and troubleshoot UX problems (e.g. responsiveness)
- Conduct layout adjustments based on user feedback
- Adhere to style standards on fonts, colors and images
Requirements and skills
- Proven work experience as a UI/UX Designer or similar role
- Portfolio of design projects
- Knowledge of wireframe tools (e.g. Wireframe.cc and InVision)
- Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
- Team spirit; strong communication skills to collaborate with various stakeholders
- Good time-management skills and communication skills.
- Graduction Must be completed.
- Managing the entire business development cycle from enquiry to closure of the deal.
- Generating and maintaining a healthy sales pipeline at all points of time.
- Networking well and developing relationship with key decision makers in the target organizations.
- Understanding client's requirements from the product standpoint and developing an in-depth understanding of the healthcare eco-system.
What you need to have:
- Existing relationships in the healthcare sector, preferably in NCR/ Gurgaon
- Past experience in similar roles either with healthcare start-ups such as Practo, Lybrate, Beato, Wellthy, Meddo, DocPrime, ekincare, Portea, Pharmeasy, NetMeds, Mfine, Pristyn Care, etc. or with pharma, biotech and surgical devices company will be preferred.
- Past experience in successfully executing partnerships is a must
- Fluency in English and Hindi is a must
Greetings from colan infotech!!!
Sale company products to customers over phone, email etc
Qualififcation - any graduate
2)Preparing Software Tests
3)Test Items, Including the Modules Used, Scope and Out of Scope.
4)Testing Methodology, Including tools Used, bug Tracking Protocol and testing Levels.
5)Understanding the Testing Process.
We are searching for a Laravel developer to build web applications for our company. In this role, you will design and create projects using the Laravel framework and PHP, and assist the team in delivering high-quality web applications, services, and tools for our business.
To ensure success as a Laravel developer you should be adept at utilizing Laravel's GUI and be able to design a PHP application from start to finish. A top-notch Laravel developer will be able to leverage their expertise and experience with the framework to independently produce complete solutions in a short turnaround time.
Laravel Developer Responsibilities:
- The discussing project aims with the client and development team.
- Designing and building web applications using Laravel.
- Troubleshooting issues in the implementation and debug builds.
- Working with front-end and back-end developers on projects.
- Testing functionality for users and the backend.
- Ensuring that integrations run smoothly.
- Scaling projects based on client feedback.
- Recording and reporting on work done in Laravel.
- Maintaining web-based applications.
- Presenting work in meetings with clients and management.
Laravel Developer Requirements:
- A degree in programming, computer science, or a related field.
- Experience working with PHP, performing unit testing, and managing APIs such as REST.
- A solid understanding of application design using Laravel.
- Knowledge of database design and querying using SQL.
- Proficiency in HTML and JavaScript.
- Practical experience using the MVC architecture.
- A portfolio of applications and programs to your name.
- Problem-solving skills and critical mindset.
- Great communication skills.
- The desire and ability to learn.
As DevOps Engineer, you are responsible to setup and maintain GIT repository, DevOps tools like Jenkins, UCD, Docker, Kubernetes, Jfrog Artifactory, Cloud monitoring tools, Cloud security.
- Setup, configure, and maintain GIT repos, Jenkins, UCD, etc. for multi hosting cloud environments.
- Architect and maintain the server infrastructure in AWS. Build highly resilient infrastructure following industry best practices.
- Working on Docker images and maintaining Kubernetes clusters.
- Develop and maintain the automation scripts using Ansible or other available tools.
- Maintain and monitor cloud Kubernetes Clusters and patching when necessary.
- Working on Cloud security tools to keep applications secured.
- Participate in software development lifecycle, specifically infra design, execution, and debugging required to achieve successful implementation of integrated solutions within the portfolio.
- Required Technical and Professional Expertise.
- Minimum 4-6 years of experience in IT industry.
- Expertise in implementing and managing Devops CI/CD pipeline.
- Experience in DevOps automation tools. And Very well versed with DevOps Frameworks, Agile.
- Working knowledge of scripting using shell, Python, Terraform, Ansible or puppet or chef.
- Experience and good understanding in any of Cloud like AWS, Azure, Google cloud.
- Knowledge of Docker and Kubernetes is required.
- Proficient in troubleshooting skills with proven abilities in resolving complex technical issues.
- Experience with working with ticketing tools.
- Middleware technologies knowledge or database knowledge is desirable.
- Experience and well versed with Jira tool is a plus.
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
9+ years of industry experience from art and design background Experienced in leading digital projects, which includes design and development of gaming apps.
Implementing visual design systems across a range of platforms in an iterative game development environment.










