Customer Success Manager - SAAS for airline / travel / entertainment

About the Role

We are looking for a senior Information Security leader who can operate at two levels simultaneously:

• Drive the company’s security architecture and governance internally.
• Serving as the primary security representative to banks, NBFCs, insurers and other enterprise customers.

This is a mix of client-facing + security expert role for someone comfortable discussing cloud security, application security, audits, risk management and regulatory requirements with CISOs, security teams, auditors and executive stakeholders.

What You'll Own?

• Act as the executive face of security during customer audits, InfoSec reviews, RFPs and procurement processes

• Build trusted relationships with CISOs, security leaders and risk teams across BFSI organizations

• Own security responses for customer questionnaires, control discussions and architecture reviews

• Drive security strategy, risk management and security governance across the company

• Establish and continuously improve internal audit, compliance and evidence-collection processes

• Own security readiness for ISO 27001, SOC 2, RBI, DPDP and related regulatory requirements

• Guide cloud, infrastructure, identity, access control, secrets management and deployment security practices

• Partner with engineering teams to embed security into product development and operations

• Lead incident response, vulnerability management and security improvement initiatives

Ideal Background

• Security Engineering, DevSecOps, Cloud Security, Security Architecture or CISO/Deputy CISO experience

• Experience working with banks, NBFCs, insurers, fintechs or BFSI-focused SaaS companies

• Strong understanding of AWS, Kubernetes, IAM, CI/CD and modern cloud security practices

• Experience handling customer-facing security reviews, audits and compliance programs

• Familiarity with ISO 27001, SOC 2, RBI guidelines, DPDP and related security frameworks

• Ability to translate technical controls into business language for customers and executives

Why This Role Is Different?

Rather than being a back-office compliance function, this role sits at the intersection of security, customer trust and business growth. You will work directly with the founders, influence product and infrastructure decisions, and play a key role in helping the company win and expand enterprise BFSI accounts.

Experience Required: 3-8 Years

No. of vacancies: 2

Job Type: Full Time

Vacancy Role: WFO

Job Category: Development

Job Description

We are looking for a Senior Python Developer to build and scale a production-grade AI-powered platform focused on image understanding, scene reconstruction, and automated media generation. This is a backend-heavy role requiring strong expertise in system design, asynchronous processing, and scalable API development. You will work closely with AI/ML, frontend, and DevOps teams to deliver high-performance systems that power object detection, segmentation, and 3D reconstruction pipelines.

Roles & Responsibilities

• Design and develop scalable backend services and APIs using FastAPI
• Build modular, maintainable systems with clear service contracts and abstractions
• Implement asynchronous processing pipelines for compute-heavy AI workloads
• Design and manage job queues (Celery, RQ, or similar) and integrate Redis
• Handle long-running and GPU-based tasks
• Work with PostgreSQL and integrate object storage (S3 or equivalent)
• Integrate and productionize ML models
• Optimize inference pipelines for latency, batching, and throughput
• Ensure system reliability with retries, fallbacks, and monitoring
• Collaborate with Data Science, Frontend, and DevOps team

Qualifications

• 3+ years of Python development experience
• Hands-on experience with FastAPI and REST APIs
• Strong understanding of async programming and scalable systems
• Experience with Redis and queue systems (Celery, RQ, Kafka)
• Strong PostgreSQL experience
• Experience with Docker (mandatory); Kubernetes is a plus
• Familiarity with AWS, GCP, or Azure
• Exposure to AI/ML pipelines (YOLO, DETR, SAM, etc.)
• Experience deploying ML models in production
• Understanding of GPU workloads and optimization
• Background in image/video processing or real-time systems
• Strong problem-solving and system design mindset
• Ability to handle real-world scale and unstructured data
• Experience in AI-integrated backend system

Job Type: Full Time.

Job Summary:

Solution Arcitect:

We are looking for four highly skilled AWS-certified Solution Architects who can lead projects independently and provide technical leadership. The ideal candidates should have a strong hands-on background in React, Node.js, JavaScript, and AWS AppSync, along with expertise in designing and implementing scalable cloud-based solutions.

Key Responsibilities:

• Lead the architecture, design, and implementation of cloud-based applications on AWS.

• Provide technical leadership and guidance to development teams.

• Design scalable, high-performance solutions using AWS services, including AppSync, Lambda, DynamoDB, API Gateway, and Cognito.

• Develop and maintain front-end applications using React and back-end services using Node.js.

• Ensure best practices in security, scalability, and performance optimization.

• Collaborate with cross-functional teams including product managers, developers, and DevOps engineers.

• Troubleshoot and resolve technical challenges efficiently.

• Stay up to date with AWS technologies and industry best practices.

Required Skills & Experience:

• AWS Certified (Solutions Architect Associate/Professional or equivalent).

• 8+ years of experience in software development.

• Strong expertise in React, Node.js, JavaScript, and AWS AppSync.

• Proven experience in designing and deploying serverless and microservices architectures on AWS.

• Proficiency in AWS services like Lambda, API Gateway, DynamoDB, S3, Cognito, IAM, CloudFormation, and CDK.

• Experience with GraphQL and REST APIs.

• Strong understanding of CI/CD pipelines and DevOps practices.

• Excellent problem-solving and project leadership skills.

• Ability to work independently and lead projects from inception to delivery.

Preferred Qualifications:

• Experience with TypeScript.

• Knowledge of containerization (Docker, Kubernetes).

• Exposure to AI/ML services on AWS.

Why Join Us?

• Opportunity to work on cutting-edge cloud projects.

• Lead high-impact initiatives with independence and ownership.

• Competitive salary and benefits.

• Collaborative and innovative work environment.

Job Title: Auditor – Management Systems

Department: Technical

Reporting to: Technical/Operations Manager or Certification Manager

Location: Ahmedabad (with travel as required)

Employment Type: Full-Time

Role Overview:

The Auditor – Management Systems is responsible for planning, executing, and reporting audits of client

organizations to evaluate their compliance with applicable ISO standards. The auditor is expected to adhere to the

principles of ISO/IEC 17021-1 and ISO 19011, ensuring audits are conducted with competence, impartiality, and

consistency. The role also contributes to business development by identifying new opportunities and referring

potential clients through professional interactions and personal networks.

Key Responsibilities:

1. Audit Planning and Preparation

• Review client scope, management system documentation, and audit history.

• Prepare risk-based audit plans, checklists, and schedules as per ISO 19011 and ISOQAR procedures.

• Coordinate with clients to finalize logistics and ensure audit readiness.

2. On-Site and Remote Auditing

• Conduct Stage 1, Stage 2, Surveillance, Re-certification, Transfer, and Special Audits.

• Evaluate conformity against applicable standards such as ISO 9001, 14001, 45001, 27001, 22000, 50001,

etc.

• Apply the process approach, risk-based thinking, and effective sampling techniques.

• Conduct opening and closing meetings, collect objective evidence, and record audit findings.

3. Reporting

• Prepare detailed, accurate, and timely audit reports, including observations, nonconformities, and

improvement opportunities.

• Submit reports and associated documentation as per internal timelines and quality requirements.

4. Client Engagement

• Interact professionally with client representatives across functions—Quality, EHS, IT, HR, Operations, and

Management.

• Provide clear and constructive feedback, explain audit findings, and guide clients on next steps without

consulting.

5. Compliance and Professional Development

• Maintain impartiality, confidentiality, and ethical conduct at all times.

• Comply with ISOQAR India’s internal procedures, accreditation requirements, and applicable standards.

• Participate in calibration meetings, witness audits, and refresher training programs.

• Continuously upgrade knowledge of standards, industry practices, and audit techniques in line with ISO

19011.

6. Business Development Support

• Identify potential business opportunities during client audits and share leads with the Business

Development team.

IIPL/JD/Technical/Auditor V:1 Information Classification: INTERNAL Page 2 of 3

• Promote ISOQAR’s value-added services through audit interactions, professionalism, and client

satisfaction.

• Facilitate acquisition of new clients by leveraging professional connections and referring prospects from

your own network.

Qualifications:

Education:

• Bachelor's degree in Engineering, Science, IT, or Environmental Science.

• Additional technical certifications relevant to industry sectors are a plus.

Professional Certifications:

• IRCA/CQI Certified Lead Auditor in one or more Standards

Experience:

• Minimum 5 years of relevant industry or auditing experience.

• Minimum 15–20 third-party audits conducted (as Lead or Support Auditor). [Preferred]

• Exposure to diverse sectors like manufacturing, IT, pharma, infrastructure, services, etc. [Preferred]

Skills & Competencies:

• In-depth knowledge of ISO standards and audit methodology.

• Familiarity with ISO 19011 auditing principles and techniques.

• Strong communication, analytical, and report-writing skills.

• Time and resource management across multi-location audits.

• Professionalism, integrity, and result orientation.

• Proficiency in MS Office

Key Performance Indicators (KPIs):

• Number of audits completed within schedule and quality standards.

• Timeliness and accuracy of audit reports.

• Client satisfaction and feedback.

• Leads and referrals generated for business development.

• Compliance with accreditation and internal audit performance reviews.

Travel Requirements:

• Willingness to travel extensively (60–80%) across India and occasionally overseas.

• Flexibility for hybrid audits (on-site and remote formats).

Review & Development:

• Annual performance appraisal based on audit output, quality, and client satisfaction.

• Participation in competency evaluation, witnessed audits, and standard upgrades.

• Access to continuous learning and development programs.

IIPL/JD/Technical/Auditor V:1 Information Classification: INTERNAL Page 3 of 3

About Alcumus ISOQAR

Alcumus ISOQAR, part of the global Alcumus Group, is one of the world’s leading certification and assurance bodies. Serving

over 27,000 organizations worldwide, Alcumus ISOQAR helps businesses achieve internationally recognized standards in:

• Quality Management (ISO 9001)

• Environment & Sustainability (ISO 14001, ISO 50001, ISO 14064, RJC, BRSR, ESG)

• Occupational Health & Safety (ISO 45001, FLS Audits, Safety Audit)

• Information Security & Cybersecurity (ISO/IEC 27001, PCI DSS, SOC 2, GDPR, NIST)

• Food Safety & Hygiene (ISO 22000, BRCGS, FSSC 22000, HACCP, GMP)

Our services go beyond certification. We deliver value through training, advisory, verification, and assurance solutions that build

resilience, ensure regulatory compliance, and drive sustainable business performance.

About Alcumus Group

Headquartered in the United Kingdom, Alcumus Group is a globally recognized provider of technology-enabled risk

management, ESG, compliance, and certification solutions. With offices and operations across the UK, North America, and

Asia, Alcumus empowers over 50,000 organizations globally—from SMEs to Fortune 500 companies—to create safer, more

sustainable, and more resilient businesses.

The group’s diverse portfolio includes industry-leading brands such as:

• Alcumus ISOQAR – Certification & Assurance Services

• Alcumus SafeContractor – Contractor and Supply Chain Risk Management

• Alcumus Info Exchange – Enterprise Risk & Compliance Software

• Planet Mark – Carbon Reduction & Sustainability Certification

• SafeHR – Human Resource Compliance & Support Solutions

• Alcumus eCompliance – Health & Safety Software

• ContractorCheck – Compliance for Contractors & Subcontractors (Canada)

With a strong commitment to innovation, compliance, and ESG leadership, Alcumus helps clients across sectors like

manufacturing, construction, IT, pharmaceuticals, food, finance, and public services to anticipate risk, achieve certification, and

demonstrate their commitment to sustainability and governance.

Why Work With Us

Joining Alcumus ISOQAR means becoming part of a globally respected organization that is shaping the future of compliance,

certification, and sustainability.

Here’s what sets us apart:

• Purpose-Driven Work: Be part of meaningful missions—enabling safer workplaces, cleaner environments, and

stronger businesses.

• Global Reach, Local Expertise: Engage with a network of global professionals, clients, and partners across diverse

industries and geographies.

• Continuous Learning: Access world-class training, global auditor forums, upskilling platforms, and standard updates.

• Ethics & Excellence: Operate within a culture that values integrity, impartiality, technical rigor, and client success.

• Innovation-Backed Services: Leverage cutting-edge platforms and tools to deliver digital-first, efficient, and scalable

audit and assurance services.

• Career Growth & Mobility: Be part of an organization that invests in its people, with clear pathways for progression,

leadership, and international exposure.

At Alcumus, we don’t just certify – we enable businesses to thrive, protect people, and care for the planet.

Who are we looking for?

1. Someone who is annoyed by the build time it takes for an application to

build and has actually done something to optimise it

1. Has good experience in building Android applications
2. Experience with the flutter ecosystem is a great plus.
3. Who likes to think in terms of software and data architecture before

opening Android studio.

1. Comfortable with managing development and deployment of applications.
2. Open and more importantly excited about learning the new technologies.

Roles and responsibilities

1. Participate and contribute in design and development of the core

components of the Filo service.

1. Ensure high quality of software development w.r.t to project

architecture, code quality, testing and deployment.

1. Implement testing frameworks and disciplines as part of every feature

development.

1. Own performance of app in production and implement/push for

implementation of systems to monitor, debug and fix an issue in

production in lowestTATpossible.

1. Advocate good engineering has the highest priority with the only exception

of value delivered to the end user.

Benefits

• MacBook Pro goes without saying
• Stock Grants and Discounts
• Flexible Working Hours
• Flexible core working hours
• Development budget (conferences, training, Udemy, language classes)
• Internal tech guilds, Hackathon and public Meetups
• A learning environment where you can extend and build upon your skills
• Great Office Location
• Regular company parties and team events

Join In

We are a team of educators and engineers who believe there is a lot that can be

done when it comes to how people learn things. We believe while a good book is a

must, so is a good experience and a good teacher but are unfortunately not well

explored.

Join us on this exploration!

Responsibilities:

• Genrate leads from Bidding portal (Upwork, Guru, PPH,etc...).
• B2B Lead Genearation from LinkedIn
• Excellent communication and interpersonal skills
• Client research and Email Campainging
• Revenue realization by generating business leads from Internet/Other sources
• Identify the customer needs and develop customized solutions for delivery
• Cold Calling alsoto potential clients
• Respond to sales requirements from existing and potential customers
• Build & maintain healthy relationship with the company's clients
• Responsible to achieve monthly target
• Regular Reporting to the senior management & Follow-ups with the customers/clients
• Maintain Daily & Monthly status reports
• To acquire new corporate clients in the specified region /market

125 Crore (1.25billion) Indians are denied access to Formal Credit. Contrarily, Indians have 23000 tonnes of gold in their homes, its worth approximately 110 Lakh Crores ($1.4Trillion). Over 70% of this gold is in Rural India, which is also the most underbanked. Yellow Metal was founded in Nov 2019 with the purpose to transform the way people use their household gold. We believe we can monetize this gold mine for rural India to make their lives better.

The first step in this direction is to enable Rural India with a simple gold loan in 30 mins at their doorstep.

Technology is at the core of building a simple, efficient, and effective consumer experience that will help build trust. We're looking for high-energy people capable of becoming founding members of a startup and those who want to raise the bar of performance and productivity.

Desired Background

• 1 - 2 years of experience in technical leadership and management of software engineers with startups.
• Experience providing technical expertise throughout the product life cycle including design, implementation, and delivery of scalable build/test/release infrastructure.
• Demonstrated domain knowledge of PHP & FlutteR.

Required Skills

• Drive technical projects and provide leadership in an innovative and fast-paced environment.
• Be responsible for the overall planning, execution, and success of complex technical projects.
• Provide technical expertise throughout the product lifecycle including design, implementation, and delivery of scalable services and infrastructure.
• Coach, mentor, and manage a team of software engineers.
• Work closely with the Founding Team / Product Management team to ensure we're building the best product.

Why Join Us

• We are working on a problem that has an impact on the root level of the country
• Remote First
• Comprehensive health insurance
• Up-skilling Budget
• Equity for all

Job Description

• Developing and supporting ASP.NET, C#, web applications, using MVC 5 and .NET Core
• Developing and supporting SQL database structures, using Entity Framework code first
• Utilizing frameworks such as Bootstrap and CSS for responsive web design
• Follow established development standards and processes which help to consistently deliver high quality applications.
• Continue development of skills and expertise on current and emerging technologies.

Requirements

• 3 to 9 years of experience developing C# .NET applications
• Experience with .NET Core 2.1 and or 4.5, MVC frameworks, Web API, Entity Framework 6 or above
• Experience with SOLID design principles
• Excellent communication and documentation skills is a must
• Experience with agile development process including scrums, Kanban boards, sprint reviews, and backlog grooming sessions
• Experience with front end technologies such as Bootstrap, CSS, JavaScript, and other front-end libraries such as VueJS, React, or Angular
• Experience with Microsoft Azure, including the Portal and DevOps