
Customer Success Manager - SAAS for airline / travel / entertainment
They have partnered with major airlines and entertainment brands such as Disney Theatrical Group, Qantas, Iberia, Alaska, Malaysia Airlines, Vistara, IndiGo, Volaris, and others. Their platform offers innovative tools to drive revenue, operational efficiency, and digital shopping conversion.
Job Profile:
The Customer Success Manager will be a global evangelist for the platform and ensure all customers understand the value that the platform offers.
You will be the primary point of contact to ensure customers implement and derive maximum value from the platform.
Owning every aspect of the lifecycle of a customer ; working with them through implementation, launch, ongoing account support, and working with the Director of Customer Success to eventually grow the relationship.
Building strong relationships with our customers and influencing key decision-makers to adopt our best practices.
Understanding the specific goals of our individual customers, and how our platform can help them achieve those goals.
Collaborating with the engineering team to communicate the critical priorities of our customers, and to relay back appropriate timelines for completion.
Maintaining regular communications (usually weekly) with customers, providing them with success metrics, gathering feedback for product enhancements, and understanding any of their concerns.
Managing the majority of written and verbal communication with our customers, both when things are going well and when they aren't.
Performing detailed analysis to drive actionable insights for our customers.
Keeping track of potential risks with our individual customers, developing mitigation strategies, and taking ownership of the outcome.
Available to work at hours suitable to our customers in a broad range of time zones
Travel will be required. We estimate 1-2 weeks of international travel per month.
Requirements:
A demonstrated track record of success as a Customer Success Manager, ideally with an early-stage SaaS company working with a smaller group of clients and large deal sizes
Strong written and verbal skills, comfort navigating uncomfortable situations, exceptional "diplomacy" skills and emotional intelligence
An advanced level of Excel knowledge (experience in QuickSight, think-cell and SQL are a plus)
Familiarity with (or a strong interest in) the airline/travel / entertainment industries is desirable
English fluency, and fluency in Spanish and/or Portuguese not required but are a plus

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- Optimize on-page elements such as meta tags, titles, and descriptions for SEO.
- Develop and implement link-building strategies to increase website authority.
- Improve website structure and navigation to enhance user experience and SEO performance.
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- Perform competitor analysis and identify new opportunities for growth.
- Manage technical SEO improvements, including site speed, mobile optimization, and schema markup.
- Optimize content for featured snippets, voice search, and local SEO.
Skills & Qualifications:
- Proven experience in SEO, with a solid understanding of on-page, off-page, and technical SEO.
- Proficiency in SEO tools (e.g., Google Analytics, SEMrush, Moz, Ahrefs).
- Experience with website analytics tools and keyword research platforms.
- Strong understanding of Google’s algorithms, ranking factors, and SEO guidelines.
- Ability to work independently and manage multiple tasks effectively.
- Strong communication skills, both written and verbal.
- Ability to analyze data, extract insights, and make data-driven decisions.
- Familiarity with HTML, CSS, and website content management systems (WordPress, Shopify, etc.) is a plus.
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Job Description:
Key Responsibilities:
• Assist in the execution of digital marketing campaigns across various channels, including Search Engine Marketing, Social Media Marketing, Email Marketing, and WhatsApp Marketing.
• Create and curate engaging and relevant content for the company's online platforms to drive brand awareness and engagement.
• Conduct market research and competitive analysis to identify trends and opportunities.
• Monitor and analyze the performance of digital marketing initiatives using various analytics tools.
• Collaborate with the team to brainstorm and implement new strategies.
• Help maintain and update the company's website and social media profiles.
• Support in the creation of visual and written content, such as graphics, blog posts, and promotional materials.
Qualifications:
• Currently enrolled in or recent graduate with a degree in Marketing, Communications, Business, or a related field.
• Strong written and verbal communication skills.
• Knowledge of digital marketing principles and techniques.
• Familiarity with social media platforms and content management systems.
• Proficiency in Microsoft Office Suite and basic design software.
• Analytical mindset with the ability to interpret data and draw insights.
• Self-motivated, creative, and eager to learn.
• A positive attitude and a strong team player.
Benefits:
• Hands-on experience in digital marketing, providing a solid foundation for a future career in the field.
• Opportunity to work closely with a supportive and experienced marketing expert.
• Exposure to various aspects of digital marketing, including content creation, SEO, ASO, and data analysis.
• Potential for future career opportunities within the company.
• Competitive stipend for the duration of the internship.



ITSYS Solutions requires highly skilled and motivated developers with experience of 2-3 years having in-depth knowledge of PHP, XML/JSON and relational databases (MySQL) to work on its web scraping and big data analytics projects.
As a Senior PHP Developer, you will be responsible for
- Interacting and discuss with team-members to strategize solutions for the project.
- Interacting with clients to understand the project requirements and identify deliverables.
- Writing scalable, optimized, efficient and bug free PHP/MySQL code to handle large volumes of data.
- Managing projects and taking responsibility of client deliverables.
- Collaborating with team members and keep them informed about project schedules and status.
Desired Candidate Profile
- Have high proficiency in core PHP, Javascript, MySQL, XML, HTML & CSS.
- Extensive knowledge of relational databases (MySQL) including complex SQL queries.
- Experience of working with large databases.
- Knowledge of consuming and creating Web Services.
- Be innovative, curious and devoted towards technology.
- Have clear programming concepts.
- Have excellent communication skills.
- Have good analytical skills.
Key Skills:Css, Mysql, Html, Javascript, core php, php
Educational Qualification:BE/ B.Tech (Engineering), B.Sc. (Computer Science), BCA (Computer Application) (Computer Science)MCA/ PGDCA (Computer Science)
What we offer:
- A vibrant and energy filled work environment where passion and youth combine to deliver solutions to a global clientele.
- Personal growth with the company
- Regular team outs.
- Weekly off on Saturday & Sunday.
Job Type: Full-time

About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
What you can expect as a Senior Frontend Engineer at HappyFox:
- You will consistently ship features and improvements with minimal guidance and support from other team members.
- You’ll work alongside the Product, Design, and, Backend Engineering teams to iterate on new features within HappyFox products.
- You will advocate for improvements to product quality, security, and performance.
- You will solve technical problems of high scope and complexity.
- You will craft code that meets our internal standards for style, maintainability, and best practices for a high-scale web environment.
- You will maintain and advocate for these standards through code review.
- You will recognize inefficiencies in our team, and propose solutions.
You should apply if:
- You have 5+ years of relevant professional experience in building web applications with javascript frameworks like Ember.js or React.js.
- You have a sound knowledge of HTML, CSS, and JavaScript.
- You can clearly and concisely communicate complex technical, architectural, and/or organizational problems and propose thorough, iterative solutions.
- You are comfortable working in a highly agile, intensely iterative software development process.
- You have demonstrated the ability to onboard and integrate with an organization long-term.
- You have a positive and solution-oriented mindset.
- You have experience owning a project from concept to production, including proposal, discussion, and execution.
- You are self-motivated and self-managing, with strong organizational skills.
Responsibilities:
. Handling/Maintaining Client Relations and communication
.Creative and innovative concerning Idea Generation for all kinds of branding activities for the client
· Excellent knowledge of branding and promotional activities for all leading social media platforms such as Facebook, Twitter, Instagram, LinkedIn etc.
· Assist with the planning of marketing strategies to help drive traffic and engagement to the website
· Produce content for social media channels such as Facebook, Twitter, Instagram, LinkedIn, Pinterest etc.
· Keep up to date with any social media trends
· Track social media influencers
· Ensure you produce a consistent brand message,captions , and content across all the social media channels
· Regularly monitor competitor social media sites and create competitor analysis reports
· Contribute to the company blog
· Assist with social media performance reports
· Engage with social media users and respond to any mentions over Facebook, Twitter, Instagram, LinkedIn, Pinterest etc.
· Writing effective SEO content for blogs, websites and social media accounts.
· Coordination with the digital marketing team to report findings and recommendations.
Qualifications:
· Graduates with a minimum of 3-4 years of experience.
· Outgoing and easy to work with.
· Substantial social media presence.
· Ambitious and hardworking.
· Knowledge of tools for designing and video editing is an added advantage.
· Excellent communication skills
Relevant experience in determining a target audience and how to cater to unique marketing campaigns to capture their attention.



- Be proficient in server-side development and optimization of data, including database creation and management and debugging
- Integrate data from various back-end services and databases
- Create and maintain software documentation
- Create user-friendly and intuitive interfaces
- Create and analyze reliable and secure back-end functionality
- Maintain, expand, and scale our website
- Remain knowledgeable of emerging technologies/industry trends and apply them into operations and activities
- Collaborate with front-end developers and web designers to match visual design intent
- Bachelor of Engineering/Technology in computer science, software engineering, programming, or equivalent
- Proficiency with languages such as Python, Golang, and Javascript (Node.js, Vue.js)
- Proficiency with MongoDB and MySQL
- Understanding of object-oriented programming
- Experience with the design and implementation of APIs
- Understanding of code versioning and management with Git
- Understanding of code deployment tools such as Jenkins, Capistrano, and ElectricFlow
- Track record of successfully managing multiple company or customer websites
- Excellent time-management and communication skills
Job Requirements:
- 3+ years of relevant experience
- Experience in Dynamics 365 CE customization including the development of plugins, workflows, web resources, security, and Portal development.
- JavaScript, jQuery experience.
- CRM API / SDK knowledge and 3rd party solutions integration experience.
- SharePoint integration experience.
- Configuring and customizing D365 CE first-party apps like sales, customer service, Field service.
- Managing Dynamics 365 integration with Azure services.
- D365 certifications
For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.
The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.
- Assessing teacher-student interactions
- Providing timely and accurate feedback to teachers
- Maintaining a TNA
- Developing learning modules on the basis on the TNA
- Conceptualising and conducting VASS training and initiatives for teachers
- Working closely with supervisors to ensure that training needs are being met
- Participating in brainstorming sessions to establish key processes and structures
- Aligning with the Quality and Operations Teams to identify areas of improvement and implement action plans
What you need to have:
- Minimum 1.5 years experience as a VASS assessor with demonstrated experience in training and monitoring customer-client interaction
- A firm grasp of training delivery channels and methods
- Data-driven with the ability to efficiently record and analyse data
- Attention to detail with a focus on service-driven interactions
- Exceptional written and verbal communication skills
- Self-motivated and able to work in a dynamic, result-driven, and high-growth organization
- Ability to meet strict deadlines and communicate timelines
- Takes a sense of ownership
- Capable of embracing unexpected change in direction or priority
- A team player, with the ability to give and receive constructive feedback
- Experience in EdTech is preferable but not mandatory
- Familiarity with Computer Science/Coding is desirable
2. Handle the sales team
3. Maintain customer coordination
4. Provide sales support
5. Maintain decent communication skills
6. Engage data management

