Customer Success Manager - SAAS for airline / travel / entertainment

Role Overview

We are looking for a dynamic Sales Associate with strong experience in digital sales and

platform-led brand solutions. The individual will be responsible for onboarding up to 10 new

brands each month, driving revenue growth, and building long-lasting partnerships with key

decision-makers, including CMOs and marketing leaders.

Key Responsibilities

● Drive platform and inventory sales, focusing on brand partnerships and alliances.

● Onboard new brands and manage end-to-end digital sales cycles across multiple

sectors.

● Create and deliver customized online and offline marketing solutions aligned with

client objectives.

● Identify new business opportunities and design solutions that support brand and

marketing goals.

● Engage closely with senior stakeholders (CMO-level and above) to build strategic

relationships.

● Manage and grow accounts with sizeable marketing budgets.

● Deliver impactful presentations and communicate value propositions clearly.

● Collaborate with internal teams to ensure seamless execution and client satisfaction.

Requirements

● 3–5 years of experience in Sales (Digital/Influencer/Tech/Martech preferred).

● Post-graduate degree preferred.

● Prior experience selling technology products or digital solutions to large B2B and B2C

brands.

● Strong communication, relationship-building, and presentation skills.

● Proven ability to multitask and manage multiple client conversations simultaneously.

● Proficiency in MS Office (Word, Excel, PowerPoint) and understanding of Business

Process Modelling.

● Excellent analytical, problem-solving, and interpersonal skills.

Fluent in English.

To prepare placement students with the technical knowledge, skills, and confidence required to succeed in campus recruitment drives, technical interviews, and entry-level job roles in the industry.

Job Responsibilities:

• Code emails in Emarsys ESP environment using HTML and Emarsys tags.
• Integrate models from DS team using Emarsys and Snowflake data connections.
• Use JIRA to manage email development tickets.
• Dedicated PM to manage partnership between developers and BN email team, providing status updates of all projects. This person is the POC for all project discussions and help.
• Development needs - average of 9 emails/per week over the year.
• Ability to pick up and edit pre-built legacy emails and build email from scratch using creative Figma files.
• QA media prior to sharing to reduce errors in layouts, copy and links

External Skills And Expertise

Mandate Skills:

• Emarsys 
• Digital Marketing

Optional Skills:

• SQL
• Excel

Job Profile : Creative Content Creator

CTC Range: 3-6 LPA

Job Essence -

It’s Only Words ..and the words are all I have ..to take your heart away…

Or

Country Roads take me home ….

Or

Har rang kuchh kehta hai…

We are looking for those who can feel the soul of seasons, the flora and fauna, the mountains, and the river…similarly if they feel the soul, the character of a brand to communicate and build the connect with its audience!

We are looking for content professionals to handle narrative based writings for content pieces for ever growing and global brands we have in our portfolio.

You should be digitally savvy/from media background/writer/author or be the next new age Prahlad Kakkar, Prasoon Joshi, Piyush Pandey, Josy Paul, R Balki, Alque Padamsee in making in Digital Agency world with a good grip on brand communications driven by content strategy.

You should be able to think beyond the universe to the roots of our nation, work on your style of content and help in brands’ facelift/makeover/launches. This applies to the messaging for all the audience’s touch points.

Our clients rely on us with trust of the above. We are their Partners in Progress (not a typical agency vendor). We may even help them to make their brand mandates, manifestation plans and guidelines. So there is almost no instructional or Copy/Paste working. You need to be as original as you are!

Overview :

The Creative Content Creator will be responsible for conceptualizing, writing, shooting, and/or editing various types of content, that align with the brand's voice, tone, and messaging. Your role will involve understanding latest digital social media trends and incorporating them into your content to drive user engagement, promote the brand's message, and achieve the overall marketing goals. You will collaborate closely with other content creators, creative designers, video producers/editors, the director of social media + connections, and other stakeholders to develop content strategies, craft impactful messages, and optimize content for various social media channels. Your experience in creating content that resonates with social media audiences and existing trends will be essential in driving user action and promoting the brand's presence in the social media landscape.

Key Responsibility Areas :

• Conceptualize compelling and engaging paid and organic copy, graphics and/or videos for social media platforms.
• Actively search for and identify trends (geographical/regional, temporal, and intuitive) that are relevant for the brand’s audience within the latest social media and connected platform trends, visual design trends, and industry best practices to ensure the brand's social media content remains relevant and effective.
• Deliver still and video assets weekly to maintain Brand’s organic social presence, ensuring the Brand is actively engaging in cultural social conversations.
• Ensure that all copy created for social media platforms aligns with the brand's messaging and tone. While all visual assets adhere to established brand guidelines and the brand’s visual identity.
• Work with the client servicing manager, creative designers, video producers/editors, and other stakeholders to develop copy and visual strategies for social media platforms that align with the overall marketing goals and objectives, including messaging, target audience, and content themes.
• Optimize copy for social media platforms, including character limitations, hashtag usage, and other platform-specific considerations, to ensure that the content is engaging, shareable, and drives user action.
• Edit and enhance visual content to optimize for social media platforms, including resizing, cropping, color correction, and other adjustments to ensure optimal performance and engagement.
• Concept creative ideas and develop action plans for social + connected platform (ex. digital/social activations + influencer experience) that drive user engagement and brand recognition in social space.

Work Profile:

1)     Convert ideas into content pieces. These content pieces (output) can be in the form of:

• Web Related Content:
• Pages/Sliders/Banners
• Landing Page/Forms
• Emailers/Ebooks/Downloadables – Topic/Body/Links
• Social Media Content:
• Social Media Copies
• Social Media creative content
• Blog/Articles/Press releases/Story telling/Infographics
• SEM Content:
• Paid ads content – FB/Instagram/Google/LinkedIn/YouTube

Ø Content for creative cards/videos

Ø Copies and descriptions

• Remarketing ad sets
• SEO content – Blogs/Articles using keywords
• WhatsApp messages
• YouTube descriptions/Video scripting
• Taglines
• Quotations
• Profile Writing
• Viral Content
• Media Kit/PR activities/3rd Party PR
• Media Relations
• Influencer Marketing
• Online Reputation Management(ORM) areas

2)     Planning – Understand/Work/Create/Assist

·        DMO Plan – Along with the SEM and Digital/Social Media Campaign teams

·        Manifestation Plan

·        Activity Charter - Along with the SEM and Digital/Social Media Campaign teams

3)     Team & Vendor Management: Individual Contribution, Buddy Coaching, Participate in Recruitment/Induction, KRA setting and Performance Evaluation:

·        Work Allocation Based on Activity Charter & SMO Tracker

·        Primary & Secondary Work related ownership to ensure business continuity as a part of risk mitigation

·        Setting up KRAs (using InnoWET) and Performance review

·        Time sheet Management & Analysis

·        Social Media Participation and updated Profile on all mediums

·        Work closely with the creatives/videos team for proper implementation of the campaign

4)     Review & Analytics:

·        Client’s success PPT and Report with executive summary

·        Team Productivity based on Time Sheets

·        Create phase(Web/Content and Visuals) Activity Charter Conformance Report

·        Consolidated success Report /PPT for internal stakeholders

·        Content success report and analytics tracking based on the medium

WHAT YOU WILL NEED:

• 1-3+ years of experience as a in content editing, social media marketing or other related fields, preferably in an advertising agency or marketing department.
• Excellent writing, photo, graphic, video and editing skills.
• Proficiency in Adobe Suite (i.e. Premiere Pro, After Effects) or other similar software programs(Optional)
• Proficiency in using Canva or other similar software programs for designing and video editing(Mandatory)
• Ability to adapt writing style to different target audiences and brand voices is a must
• Strong understanding of social media platforms, their features, and limitations, and ability to optimize copy for different platforms.
• Ability to work both independently and effectively in a team environment.
• Strong organizational and time-management skills.
• Excellent communication skills, with the ability to effectively articulate creative concepts and ideas to stakeholders.
• Familiarity with website landing pages and modules, banners, and additional promotional material is a plus and may be needed as extension of campaign work
• Strong attention to detail, with a keen eye for aesthetics and brand consistency.

You will work closely with the:

• Digital - Social Media and Brand ideation team
• Creative teams
• SEM/Promotions teams

You should be able to

• Believe that everything can be made viral
• Extensive research
• Work in teams
• Work in solace
• Most important: Willingness to learn

What kind of people are we looking for? Simple:

·        We don’t like experts, we prefer people who are always willing to learn and are able to learn quickly

·        Not a mere task taker.

·        Ability to work with deliverables in mind.

·        Entrepreneurial instinct beyond office cubicle

·        Intelligence to do multitasking and prioritization of work

·        Excellent communication skills- written oral and articulation.

·        Ability to initiate/participate with intelligence, thoughtful new ideas in business discussion and meetings.

·        Instinct of exhaustive reading, research ,analysis beyond the conventional format and adding value to the deliverables

·        Strong strategic bent with inclination towards learning and contributing.

·        Adaptability and flexibility to work with cross-functional areas of business.

·        Zeal to be driven by productivity than by activity

·        Self discipline and ability to do work with self supervision.

·        You do what you preach, or at least try

·        You not only work hard, you party hard too

·        You have an eye for detail

·        If you’re a (regular) blogger, we already love you!

·        You are a DIY person. Period

Role & responsibilities

• Should handle US Healthcare Physician Billing / Ambulance Billing Accounts Receivable.
• To work closely with the team leader.
• Ensure that the deliverables to the client adhere to the quality standards.
• Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims.
• Calling the insurance carrier & Document the actions taken in claims billing summary notes.
• To review emails for any updates
• Identify issues and escalate the same to the immediate supervisor
• Update Production logs.
• Strict adherence to the company policies and procedures.

Preferred candidate profile

• Min of 1+ year experience in US Medical Billing
• Should have strong knowledge in Healthcare concept.
• Should have good Verbal and Written communication skills.
• Excellent Knowledge on Denial management.
• Excellent Knowledge on Physician Billing / Ambulance Billing.
• Spot offer for the selected candidates.
• Should be proficient in calling the insurance companies.
• Meet the productivity targets of clients within the stipulated time.
• Ensure accurate and timely follow up on pending claims wherein required

Perks and benefits

• 5 Days Working
• Free two way cabs available
• Health Insurance
• Medical Insurance

We are looking for an experienced Senior Content Writer to join our team. If you love creating high-quality and engaging content that explains things in story then you are the right fit in our team!

As a Sr. Content Marketing Manager, you will be responsible for developing and implementing the overall content strategy based on our specific goals and objectives.

1. Analyze existing source content and modify to add value to
2. Apply instructional design theory, practice, and methods
3. Coordinate with internal team-members, graphic designers, language editors, quality analysts and SMEs to complete the allotted
4. Deliver engaging content on a regular basis across several channels, including but not limited to: newsletters, articles & blogs, product collaterals, PRs, explainer videos, social media marketing, website landing pages, video, paid media, sales collateral and case

1. Plan, create, optimize, drive and execute the content strategy aligning with short-term and long-term of marketing targets and rest of the organization

1. Should be a quick learner and technically strong to pick up new technical skills

1. Conduct rigorous quality checks on every piece of content present on website and resources available to

1. Build a clear process for managing and executing the content strategy, including developing a pipeline of prioritized content, Quality checks ,

1. At both a strategic and tactical level, as a leader and an individual contributor and should be an expert storyteller also ability to handle and drive the team of atleast 5 members.

• Exp – 4 years of experience in content development
• Ability to rephrase and modify content
• Excellent verbal and written communication skills
• Ability to multitask and remain organized in a fast -paced environment
• Strong computer skills, including Microsoft Office Suite (Word, Excel and PowerPoint)
• Experience in handling team would be a plus.

Intellipaat is the leading online education provider and creates courses in collaboration with top MNCs and universities such as IBM, Microsoft, E&ICT, IIT Guwahati, etc., with more than 600,000 learners and 200+ corporates across 53+ countries learning on our platform.

Company link: http://www.intellipaat.com/">www.intellipaat.com

About CredFlow :

Imagine a business- always stressed with increasing outstanding dues in the market, pressure from vendors and other creditors to pay off debts, managing operations, sourcing material and the list is endless! Now imagine the plight of millions of such businesses globally.

At CredFlow, we are solving SMEs' most pressing problem of cash flow management. We are a full-stack cash flow management solution automating accounts receivables and building multiple stacks of financial solutions on top of that. We have seen pretty good traction in the past few months, achieved product-market fit and are scaling fast. We already have more than 30 Lakh businesses on the CredFlow network and more than $70 billion worth of invoices on the platform.

Above all, we have a gold mine waiting to be unlocked - the humongous amount of financial data flowing through our servers! 

In 2021 we raised a 2.1 million $ seed round from marquee VC Funds. We have recently raised $7 million in Series A from marquee VC Funds.

Company Website Link: https://credflow.in/about%20us.html

Role Title: Business Development Executive – Inside Sales

Process: Revenue generation, cold calling, B2B sales, Product demo.

Work Days: 6 days per week

Job Location: Noida

Office Hours: Work from office (10 AM to 7 PM)

Key Responsibilities:

● Reach out to warm leads on call and schedule product demos.

● Understand customer needs and requirements.

● Share product quotation and close the sale

● Maintain relationships with the customers.

● Get customer referrals from existing paid users.

● Provide after-sale support.

● Share weekly and monthly Sales Forecasts of probable conversion.

● Share product feedback to the product management team.

Skills and Background:

● Excellent communication skills

● Prior sales experience is preferred.

● Good Logical and Analytical skills.

● Smart and Collaborative team

● Best in the market Incentive Structure.

● Early-Stage startup experience.

● Graduate/Postgraduate

Client: MNC (WFO)

Role: DOT NET DEVELOPER

Exp: 4 years to 6 years

CTC : UPTO 30 lpa.

NOTE:Serving notice period (30days/immediate joiner.

Candidates from Bangalore location only apply.

• Hands-on working knowledge and experience is required in:

• Extensive experience working on C#, .net and .net core frameworks
• Relational Databases (SQL Server, Oracle, PostgreSQL, etc.)
• NoSQL Databases (Mongo, Cloud Spanner, etc.)
• Agile Methodologies (Scrum, TDD, BDD, etc.)
• Experience working with distributed teams across regions and time zones
• Strong organizational skills
• Display detailed, critical, quality-oriented, skeptical thinking about the product

• Experience with several of the following tools/technologies is desirable:

• GIT, Jira, Jenkins, SharePoint, Visual Studio Code.
• Microservices Architecture, Domain Driver Design, Test Driven Development is a bonus
• Design Patterns and implementing the Design Patterns
• Development of Complex Application and System Architectures
• Data Structures and Algorithms using Typescript, C# and .NET
• Experience working in Google Cloud will be a big bonus as all our systems are in the Cloud
• Knowledge of REST and gRPC API’s is a bonus

• Knowledge of the following technologies is a plus:

• Continuous Integration and Continuous Delivery Tools like GitHub, Git, etc.
• Containerization Technologies (Docker)

Role & Responsibilities:

• You will own end to end testing and will set best practices in collaboration with the engineering manager.
• You will create necessary automation libraries and frameworks as per requirement and will build automation tests respectively.
• You will ensure health by putting the necessary checks and balances wherever appropriate.
• You are also responsible for driving meetings, new initiatives and innovation.
• You will participate in all day-to-day QA tasks.
• Research into new test/validation technologies/methodologies.
• Work with cross-functional teams to ship high-quality releases.
• Provide technical guidance and mentorship to a team of SDETs and Sr SDETs.
• Encourage and drive initiatives which promote innovation and technical excellence.
• Constantly look for improvements in software development and testing processes.