Customer Success Manager - SAAS for airline / travel / entertainment
They have partnered with major airlines and entertainment brands such as Disney Theatrical Group, Qantas, Iberia, Alaska, Malaysia Airlines, Vistara, IndiGo, Volaris, and others. Their platform offers innovative tools to drive revenue, operational efficiency, and digital shopping conversion.
Job Profile:
The Customer Success Manager will be a global evangelist for the platform and ensure all customers understand the value that the platform offers.
You will be the primary point of contact to ensure customers implement and derive maximum value from the platform.
Owning every aspect of the lifecycle of a customer ; working with them through implementation, launch, ongoing account support, and working with the Director of Customer Success to eventually grow the relationship.
Building strong relationships with our customers and influencing key decision-makers to adopt our best practices.
Understanding the specific goals of our individual customers, and how our platform can help them achieve those goals.
Collaborating with the engineering team to communicate the critical priorities of our customers, and to relay back appropriate timelines for completion.
Maintaining regular communications (usually weekly) with customers, providing them with success metrics, gathering feedback for product enhancements, and understanding any of their concerns.
Managing the majority of written and verbal communication with our customers, both when things are going well and when they aren't.
Performing detailed analysis to drive actionable insights for our customers.
Keeping track of potential risks with our individual customers, developing mitigation strategies, and taking ownership of the outcome.
Available to work at hours suitable to our customers in a broad range of time zones
Travel will be required. We estimate 1-2 weeks of international travel per month.
Requirements:
A demonstrated track record of success as a Customer Success Manager, ideally with an early-stage SaaS company working with a smaller group of clients and large deal sizes
Strong written and verbal skills, comfort navigating uncomfortable situations, exceptional "diplomacy" skills and emotional intelligence
An advanced level of Excel knowledge (experience in QuickSight, think-cell and SQL are a plus)
Familiarity with (or a strong interest in) the airline/travel / entertainment industries is desirable
English fluency, and fluency in Spanish and/or Portuguese not required but are a plus
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Hiring Services Sales-Manager For IT Infra # IT MNC Company
Location : Gurugram/Chennai (work from office)
Experience : 7 - 12 Years.
Notice Period: Immediate /15 days/30 days.
Job Description
Responsible for Business Development / Sales / Opening new accounts for achieving assigned Services business targets for the territory / accounts / vertical. Operating as a single point of contact for any matters specific to your customers.
Key Job Functions
- Responsible for Minimum 15Crs Services Order Book & 5Crs Services Revenue
- Key Account Management and Opening new accounts and generating a healthy funnel in line with the Services business targets assigned for territory / accounts / vertical.
- Forecasting and achieving monthly/quarterly business targets by offering IT services to enterprise customer
- Soliciting business for IT Infrastructure Managed Services, Data Centre Management Services, Cloud Management Services, End User Management Services, Network Management Services, Remote Infrastructure Management Services, NOC & SOC Services, Security Device Management Services, Identity& Access Management Services, Cloud & Hosting Services, Annual Maintenance Contracts (AMC / Device Uptime Services), Facility Management Services (FMS), Tools and Services Automation Solution and Professional Services.
- Generate New business & Acquire New Logos through existing contacts, connects & sources
- Building and maintaining strong, long-lasting customer relationships with the customers.
- Must have good relationship with key customers stakeholders and executive sponsors in penetrating new accounts.
- Negotiate business contracts and agreements to maximize profit.
- Liaise between customers and cross-functional internal teams (Pre-sales, delivery, Finance, etc) and OEM’s/partners to ensure the customer needs met and to improve the over-all customer experience.
- Ability to understand the customer needs and their business requirement
- Ability to understand customer pain points in IT services and suggest remedial measures which can create avenues for services business.
- Timely response to all Request for proposals & Information request
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Forecast and track key account metrics (e.g. Monthly/quarterly sales results and annual forecasts)
- Prepare & present reports on account and opportunity status.
- Identify and grow opportunities within territory by collaborate with pre-sales/delivery/OEM partners.
- Assist delivery team with high severity requests or issue escalations as needed.
Required Skills & experience.
- BE / BSc / BCA in Electronics or Computer science with MBA or PGDM in Management
- Minimum 7-10 Years of experience as an Account Manager/ Key Account Manager/Business Development Manager in sales from IT Industry and managed Key Accounts in BFSI, Manufacturing, Enterprises Accounts (LE and VLE), etc.
- Minimum 3-4 years of IT Infrastructure Services Sales experience.
- Very good understanding of IT landscape (Server, Storage, Networking & Security).
- Fair understanding on Service delivery methodologies and frameworks
- Fair understanding of tools & services automation technologies.
- Knowledge of strategic, conceptual, consultative selling
- Flexibility and adaptability with Pro-active approach to customer engagement.
- Experience of engaging with business and IT functions in customer organizations.
- Experience in responding to large Services RFP’s.
- Solid experience with using CRM software and MS Office (particularly MS Excel)
- Understanding of opportunity management lifecycle.
Job Title: AWS-Azure Data Engineer with Snowflake
Location: Bangalore, India
Experience: 4+ years
Budget: 15 to 20 LPA
Notice Period: Immediate joiners or less than 15 days
Job Description:
We are seeking an experienced AWS-Azure Data Engineer with expertise in Snowflake to join our team in Bangalore. As a Data Engineer, you will be responsible for designing, implementing, and maintaining data infrastructure and systems using AWS, Azure, and Snowflake. Your primary focus will be on developing scalable and efficient data pipelines, optimizing data storage and processing, and ensuring the availability and reliability of data for analysis and reporting.
Responsibilities:
- Design, develop, and maintain data pipelines on AWS and Azure to ingest, process, and transform data from various sources.
- Optimize data storage and processing using cloud-native services and technologies such as AWS S3, AWS Glue, Azure Data Lake Storage, Azure Data Factory, etc.
- Implement and manage data warehouse solutions using Snowflake, including schema design, query optimization, and performance tuning.
- Collaborate with cross-functional teams to understand data requirements and translate them into scalable and efficient technical solutions.
- Ensure data quality and integrity by implementing data validation, cleansing, and transformation processes.
- Develop and maintain ETL processes for data integration and migration between different data sources and platforms.
- Implement and enforce data governance and security practices, including access control, encryption, and compliance with regulations.
- Collaborate with data scientists and analysts to support their data needs and enable advanced analytics and machine learning initiatives.
- Monitor and troubleshoot data pipelines and systems to identify and resolve performance issues or data inconsistencies.
- Stay updated with the latest advancements in cloud technologies, data engineering best practices, and emerging trends in the industry.
Requirements:
- Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.
- Minimum of 4 years of experience as a Data Engineer, with a focus on AWS, Azure, and Snowflake.
- Strong proficiency in data modelling, ETL development, and data integration.
- Expertise in cloud platforms such as AWS and Azure, including hands-on experience with data storage and processing services.
- In-depth knowledge of Snowflake, including schema design, SQL optimization, and performance tuning.
- Experience with scripting languages such as Python or Java for data manipulation and automation tasks.
- Familiarity with data governance principles and security best practices.
- Strong problem-solving skills and ability to work independently in a fast-paced environment.
- Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.
- Immediate joiner or notice period less than 15 days preferred.
If you possess the required skills and are passionate about leveraging AWS, Azure, and Snowflake to build scalable data solutions, we invite you to apply. Please submit your resume and a cover letter highlighting your relevant experience and achievements in the AWS, Azure, and Snowflake domains.
Responsibilities:
. Create exclusive distributors, exclusive super stockiest and business associates for the company and guide, and coordinate them to achieve the target towards the entire business growth.
. Observe all the stock reports, product orders, re-order etc.
.Finding new marketing ideas and improving sales.
Requirements:
.Bachelor's degree and experience in business, marketing or related field.
.Strong communication skills.
. Basic knowledge of Word, Excel, and PowerPoint.
.Minimum age is 30 and the maximum is 60.
Selected intern's day-to-day responsibilities include:
1. Develop web applications using HTML, CSS, JavaScript, AJAX, PHP, SQL, Bootstrap, WordPress, CI (Code Igniter), Joomla, Web-Hosting
2. Full stack development - Frond end (UI, UX), Middle tier (PHP, Perl) and Backend (PHP, Perl, SQL, Server-side scripting)
3. Work as a part of a core product development team to build online applications
4. Make sure the product being developed is tested and serves business requirements
5. Present ideas for system improvement
6. Work closely with business analysts
Documents:
• Aadhar card
• 2 Passport Size Photo
• SSC Marksheet Result
• 12/Diploma Marksheet Result
• UG Marksheet Result (Optional)
Internship Period:
• 3 Months Training
• 3 Months Live Project
Benefits:
• Joining Letter from Start Date
• 6 Month Experience Letter
• Experience of Live Project
Responsibilities:
• Designing and Programming web based application and backend system.
• Testing and debugging application
• Analyze requirements and propose appropriate solutions
• Work independently and in teams
• Communicate effectively with project managers, designers, QA team
Requirements
• 2+ years of software development experience
• Essential skills: PHP, MySQL, HTML, CSS, JavaScript, AJAX
• Code Ignitor and Laravel development experience a big plus
• Advanced knowledge of SQL is important
• Should be able to analyze requirements and design robust system
• Good oral and written communication skills
• Ability to work in a team-oriented and collaborative environment
• BS/MS degree in Computer Science, Engineering or a related subject
Role Description
- Make design and technical decisions for AngularJS projects.
- Writing tested and documented JavaScript, HTML and CSS
Duties:-
- Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
- Writing tested and documented JavaScript, HTML and CSS
- Make design and technical decisions for AngularJS projects.
- Develop application code and unit test in the AngularJS, Rest Web Services and Java technologies for the Application Development Center.
- Ensuring high performance
AngularJS Developer requirements and qualifications
- 2-6 years Experience with AngularJS
- Strong expertise with HTML, CSS, and writing cross-browser compatible code.
- Good understanding of AJAX and JavaScript Dom manipulation Techniques
- Experience with RESTful services
- Experience in JavaScript build tools like grunt or gulp
- Expert in any one of the modern JavaScript MV-VM/MVC frameworks (AngularJS, JQuery, NodeJS, GruntJS)
- Familiar with testing frameworks
- Test runner framework
- Hand on and implements complex AngularJS applications, directives, controllers, services
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
Role : Business Development Manager
JOB DESCRIPTION
DYT - Do Your Thng, is an app, where all social media users can share brands they love with their followers and earn money while doing so! We believe everyone is an influencer. Our aim is to democratise social media and allow people to be rewarded for the content they post. How does DYT help you? It accelerates your career through collaboration opportunities with top brands and gives you access to a community full of experts in the influencer space.
Requirements:
Min 3-4 years of experience in a sales organisation (would be ideal if person has been selling product similar to DYT)
- Responsible for sales and growth of at least one vertical / region / territory in the organisation
- Track record of hunting for new business and ability to extract more business from existing clients
- Proven track record of sales growth within the organisation
- Established relationship with media agencies, preferred would be with digital agencies and PR agencies
- Good negotiating skills
- Good rapport with clients and agency partners
- Ability to work well with cross functional teams
- Provide support to an organization in finding the qualified candidates for vacant job positions.
- Contribute to the human resource management and employment for smooth functioning of a medical facility.
- Review large number of resumes or curriculum vitae
- Research for job fairs, job seminars and involve in cold calling, referral recruiting, etc., to get the right candidate.
- Screen each resume carefully to shortlist the appropriate ones, based on the professional and personal credentials.
- Manage interview on telephones or personal meeting to figure out the matched qualities, before processing it to the hiring manager or key interview panel.
- Assist in arranging face-to-face interview with higher management.
- Assist the managers in recognizing the key skills and competencies of the candidate to make the final selection of the candidate.
- Negotiate and decide the cost/salary of the employee in consultation with the higher management.
- Check the background of candidates followed by employment reference checking.
- Carry out pre-employment tests like medical test, intelligence quotient, emotional quotient, etc.
- Report to the manager on the status of the interview and selection process.
- Work according to the rules, regulations and recruitment strategies of the organization.
- Suggest new approaches towards developing better recruitment policies.
- Arrange several marketing initiatives in advertising job vacancies through job sites, company website, newspaper, job vacancy journals, etc.
- Monitor the need for new employees for a particular post.
- Suggest effective employee benefit schemes to enhance the organization's effectiveness.
- Be aware of the healthcare job market trends.
- Analyze and review the effectiveness of the selected candidates and take corrective steps if goals are not met.
Good in customization and development of CRM module
Should have good knowledge in Unix/ Shell Scripting (UNIX)
Should have good knowledge in the PLSQL & Oracle
Should have Basic knowledge in Corporate / Institutional Banking, Trade Finance, Payments, Loans and Retail areas.
Technical :-
Finacle Scripting, Finacle Reporting Tool (FINRPT), CRM customization
Finacle Integrator (FI), JSP/JS
Profile Required
Overall 5+ years of experience required in Finacle Development
Good banking experience
Strong analytical skills
Strong hold on oral & written communication
Experience in Finacle application
Ability to identify and escalate issues, keep managers and peers well informed on a recurrent basis
Able to work in high pressure environment
Highly motivated and team oriented