
Customer Success Manager - SAAS for airline / travel / entertainment
They have partnered with major airlines and entertainment brands such as Disney Theatrical Group, Qantas, Iberia, Alaska, Malaysia Airlines, Vistara, IndiGo, Volaris, and others. Their platform offers innovative tools to drive revenue, operational efficiency, and digital shopping conversion.
Job Profile:
The Customer Success Manager will be a global evangelist for the platform and ensure all customers understand the value that the platform offers.
You will be the primary point of contact to ensure customers implement and derive maximum value from the platform.
Owning every aspect of the lifecycle of a customer ; working with them through implementation, launch, ongoing account support, and working with the Director of Customer Success to eventually grow the relationship.
Building strong relationships with our customers and influencing key decision-makers to adopt our best practices.
Understanding the specific goals of our individual customers, and how our platform can help them achieve those goals.
Collaborating with the engineering team to communicate the critical priorities of our customers, and to relay back appropriate timelines for completion.
Maintaining regular communications (usually weekly) with customers, providing them with success metrics, gathering feedback for product enhancements, and understanding any of their concerns.
Managing the majority of written and verbal communication with our customers, both when things are going well and when they aren't.
Performing detailed analysis to drive actionable insights for our customers.
Keeping track of potential risks with our individual customers, developing mitigation strategies, and taking ownership of the outcome.
Available to work at hours suitable to our customers in a broad range of time zones
Travel will be required. We estimate 1-2 weeks of international travel per month.
Requirements:
A demonstrated track record of success as a Customer Success Manager, ideally with an early-stage SaaS company working with a smaller group of clients and large deal sizes
Strong written and verbal skills, comfort navigating uncomfortable situations, exceptional "diplomacy" skills and emotional intelligence
An advanced level of Excel knowledge (experience in QuickSight, think-cell and SQL are a plus)
Familiarity with (or a strong interest in) the airline/travel / entertainment industries is desirable
English fluency, and fluency in Spanish and/or Portuguese not required but are a plus

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REVIEW CRITERIA:
- Strong Credit & Risk strategist profile
- Must have 2.5+ years of experience as credit and risk strategist/analyst in unsecured personal loan in B2C Fintech Product Companies (or NBFC)
- Must have strong understanding of automated underwriting and SMS underwriting for lending
- Must have experience with scorecards, rule engine, bureau data, device signals and behavioural insights
- B2C Fintech Product companies
ROLE & RESPONSIBILITIES:
We are looking for a Credit & Risk Lead who can craft smart, data-driven credit strategies to scale the app while keeping delinquencies low.
WHAT YOU’LL DO:
- Build and refine credit strategies for short-tenure, small-ticket unsecured personal loans.
- Work with Data Science to improve decision engines, scorecards, rules, and real-time underwriting models.
- Create sharp risk segmentation using behaviour, device signals, bureau data, fraud patterns, and portfolio trends.
- Analyse bounce rates, roll rates, early-bucket trends, and cohort behaviour to identify segments driving delinquencies.
- Share clear insights with Collections to boost pre-due and early DPD performance and improve cure rates.
- Track vintages, cohorts, and DPD curves to iterate policies, limits, and approval logic continuously.
- Strengthen fraud detection, identity checks, and thin-file underwriting frameworks to ensure clean approvals.
- Own policy governance, compliance, documentation, and alignment with RBI Digital Lending Guidelines.
- Stay ahead of market trends, competitor practices, and regulatory shifts to keep the risk engine future-ready.
IDEAL CANDIDATE:
- 2.5+ years in unsecured personal loan risk within a fintech or NBFC.
- Strong understanding of digital underwriting, policy design, and credit decisioning for short-tenure PL.
- Experience working with scorecards, rule engines, bureau data, device signals, and behavioural insights.
- Ability to work closely with Data Science, interpret large datasets, and convert insights into clear credit actions.
- Strong communication, cross-functional collaboration, and a proactive, analytical mindset.
PERKS, BENEFITS AND WORK CULTURE:
- Work directly with Founders: Mikhil Innani, former co-founder of PharmEasy and ex-Product Head at Hotstar, and Diksha Nangia, a former banker and CFA Charterholder.
- Best of both worlds: startup energy + listed company stability.
- Competitive pay and fast-track growth.
About Poshmark
Poshmark is a leading fashion resale marketplace powered by a vibrant, highly engaged community of buyers and sellers and real-time social experiences. Designed to make online selling fun, more social and easier than ever, Poshmark empowers its sellers to turn their closet into a thriving business and share their style with the world. Since its founding in 2011, Poshmark has grown its community to over 130 million users and generated over $10 billion in GMV, helping sellers realize billions in earnings, delighting buyers with deals and one-of-a-kind items, and building a more sustainable future for fashion. For more information, please visit www.poshmark.com, and for company news, visit newsroom.poshmark.com.
Poshmark is looking for a talented and creative Senior Software Engineer, Android. If you are someone who loves creating mobile applications that have a simple user interface and solid code, and are passionate about developing new user experiences, solving difficult problems, and creating delightful solutions, this is a perfect job for you! You have the unique opportunity to play a critical part in defining and building the perfect experience for millions, developing scalable, well-designed software that enhances people’s lives globally. Join our world-class team and help build the future of Poshmark.
Role Specification
This position is a full-time role located in Chennai, India.
Responsibilities
- Architect, build, iterate, and manage our Android mobile application.
- Able to own and deliver a feature independently.
- Partner closely with our design, product, and engineering teams to produce a feature that flows seamlessly and works intuitively.
- Able to understand the requirements and come up with estimates, write high quality, maintainable and unit-testable code.
- Own important pieces of the product that have high visibility both internally and externally.
6-Month Accomplishments
- Get familiar with Poshmark’s ecosystem and tools
- Contributing to Poshmark’s Android feature development
- Have a good collaboration within the team. Also, with other teams like Product, Design, QA, DevOps
- Should participate in technical discussions, code reviews, and provide valuable inputs to other Team members.
12+ Month Accomplishments
- Drive feature development independently
- Provide ideas/changes to improve Android application code.
- Mentor a fellow developer.
Desired Skills & Experience
- Strong foundation in the fundamentals of programming, data structures, algorithms, and software design optimized for mobile systems.
- 4+ years of relevant SWE experience with experience developing Android apps (Preferably, apps released into the Play Store)
- Experience in Kotlin, Java and using Android Studio.
- Experience in using software design patterns. (MVVM)
- Proficiency in Multi-threading and performance & memory optimization
- Experience in writing unit test cases.
- Excellent communication skills and ability to work cross-functionally.
- Experience in using RESTful APIs
- Proficient understanding of code versioning tools, such as Git
Dear Candidate,
We have an urgent requirement for Technical Support Engineer at Bhopal Location.
Experience: 2-4 yrs
Location: Bhopal, MP
Work Mode : WFO only
CTC: Best in Industry (25% Hike on Current ctc not the offered one)
Education: UG: Any Graduate PG: Any Postgraduate
Department : Product Support
Designation: Technical Support Engineer
Notice Periods: Immediate to 15 days Joiner
Priority: Only Males (1 Sr and 2 Jr)
Job Description: CPaas - Product operations(1 Technical Project Manager + 2 CPaaS).
Best Regards,
Minakshi Soni
Executive - Talent Acquisition (L2)
Worldwide Locations: USA | HK | IN
FactWise is a fully funded, early-stage startup building b2b SaaS for a global SMB client base. Our team has alumni from MIT, Stanford, GeorgiaTech, UCL, the IITs, VJTI, Amazon and McKinsey, and currently comprises frontend, backend, full stack developers, UI/UX engineers, product managers, data scientist, and Ops, HR, Marketing. We'd love to get to know you better!
As a member of the development group, you will be primarily responsible for the design, development, and maintenance of the product:
- Help define and create full stack architecture and deployment using React- Django-AWS in an agile environment with lots of ownership and active mentoring.
- Work with the Product and Design teams to build new features to solve business problems and fill business needs
- Participate in code reviews to create robust and maintainable code
- Work in an agile environment where quick iterations and good feedback are a way of life
- Interact with other stakeholders for requirement, design discussions and for adoption of new features
- Communicate and coordinate with our support and professional services teams to solve customer issues.
- Help scale our platform as we expand our product across various markets and verticals globally.
As a young startup, we are hoping to be joined by self-starting, hardworking, passionate individuals who are committed to delivering their best, who can grow into future leaders of FactWise.
About us
ProCreator is an award winning Digital Design Agency focusing on establishing an end to end product solution. Our passion for design and innovation drives us to keep learning and achieving better products. We hustle to provide the best of all worlds, be it development, design, marketing, animation or providing any business solutions for the betterment of your products and their users, by creating pleasing experiences for their users. Some of our clients we work with, WazirX, Nasscom, ITC Masterchef, Zebpay, Cholamandalam, MetaSky and many more.
Job Description
UX/UI Designer
Crafting digital interfaces that captivate, engage, and simplify
As a UX/UI Designer at ProCreator, you'll be the architect of visual storytelling. Your canvas? A spectrum of digital interfaces that captivate, engage, and simplify life for users across the globe. Whether it’s weaving the visual fabric of a landing page, crafting the intuitive flow of SaaS applications, or shaping the aesthetic pulse of mobile apps, your work will touch lives and redefine user experiences.
Requirements
What you need to bring to the ‘table’
- Design & Innovation: Create wireframes, prototypes, and visual designs that are not just visually stunning but are intuitive and user-centric.
- Collaboration & Leadership: Work alongside a talented team of designers, developers, and content strategists to bring cohesive and innovative products to life. Lead and mentor junior designers, fostering an environment of growth and creativity.
- Client Interaction: Engage with clients to understand their vision and become a bridge between their ideas and exceptional UI outcomes.
- Continuous Learning: Stay ahead of the curve, constantly updating yourself and the team on the latest trends and standards in the UI/UX universe.
- Experience & Expertise: At least 3-5 years in UI/UX design with a portfolio that showcases your flair for creating engaging user interfaces.
- Technical Proficiency: Strong skills in Figma, design system and familiarity with UX research methodologies. Bonus points for proficiency in prototyping/motion design tools.
- Communication: Excellent communication skills to articulate design choices and collaborate effectively with stakeholders.
- Mentorship: A commitment to nurturing talent, sharing knowledge, and uplifting the skills of junior designers.
What you will do
- Design & Innovation: Transform user insights into compelling design prototypes, features, and specifications. Ensure high-quality deliverables that captivate and engage.
- Collaboration & Leadership: Lead the design process from concept to final hand-off, fostering creativity and innovation within the team.
- Client Engagement: Collaborate with clients and users to understand their needs and translate them into exceptional products, websites, and applications.
- Design Systems Mastery: Develop and implement comprehensive design systems and components, ensuring consistency and scalability.
- Problem-Solving: Identify and address UX issues, utilizing user feedback and usability testing to refine and enhance the user experience.
- Mentorship: Guide and mentor a team of UX designers, promoting a collaborative and inclusive work environment.
Benefits
- Wealth-Building Opportunities: ESOPs, SAR programs, project referral bonuses, and profit-sharing.
- Ergonomic Workplace: Top-tier ergonomic chairs, standing desks, and comprehensive training programs.
- Health & Wellness: Health insurance up to INR 5,00,000, subsidized gym memberships, and full-body and eye check-ups.
- Professional Growth: Access to extensive learning courses, development funds, seasoned mentors, and the ProCreator Innovation Fund (PIF) up to INR 50,000.
- Flexible Work Arrangements: 24 Work From Anywhere (WFA) days per fiscal year.
- Team Retreats: Annual retreats focused on team-building.
- Supportive Culture: Wellness seminars, feedback-driven policies, and a supportive environment for emotional and intellectual growth.
- Mentorship & Leadership Development: Mentorship programs, design hackathons, and leadership initiatives.
Ready for the next chapter of your life?
Join ProCreator and be part of a team where creativity, innovation, and personal growth are at the forefront. Let’s create extraordinary digital experiences together!
We are looking "SAP B1 Consultant" for Reputed Client @ Coimbatore Permanent Role.
Experience: 3 - 4 Yrs
• Developing SAP B1 Add ons and writing comples SQL & HANA queries
• Designing , development and maintaining bug free addons of SAP B1 - SQL & HANA
• Excellent comnunication
• Colabaration with internal team on design, develop and maintain.
Requirements & skills:
• Experience in SDK (Software Development Kit), SQL server, HANA, Crystal Reports, Microsoft .NET.
• 3- 5 years of development experience IN SAP B1 - SQL & HANA
• Good in functional aspects and business concepts of SAP B1 modules.
• Streamline issue resolution process and resolve issues with minimal time based on priority.
• Above all responsible for ensuring all the deliverables allocated are done within strict deadlines.
• Any degree in engineering or computer science
We are looking for a Senior iOS Developer, who should be able to
- Strong knowledge on iPad, iPhone And Mobile compatibility developments.
- Solid understanding of iOS application architecture patterns (e.g., MVC, MVVM).
- Proficient in working with RESTful APIs and integrating third-party libraries.
- Strong knowledge of software engineering principles, design patterns, and best practices.
- Familiarity with agile development methodologies.
- Excellent problem-solving and analytical skills.
- Ability to work independently.
- Strong communication and interpersonal skills.
- Drive UI/UX & design aspects of the platform Innovate on UX to provide the best possible experience to the customer
- Convert UI design wireframes to functional UI (HTML/CSS/JS)
- Build high performant UI features
- Optimise existing features for better performance
- Build reusable code and libraries for future use
- Complete the assigned features with validations
- Should take end-to-end ownership and pride in building assigned features
- Collaborate across the teams to define, design, and ship new features
- Budget work and stick to the deadlines
- Requirements
- 3+ years of experience as a front-end developer
- At least one product built and published
- Proven experience in building/or been a lead contributor in a tech set-up
- Strong analytical and structural thinking skills
- Passion to build beautiful, responsive and performant user experiences
- Strong understanding and fundamentals in Javascript & JQuery
- Proficient in React.js, material design concepts, UI/UX best practices and design standards
- Willing to work on pure Javascript based projects as well as React.js based projects
- Proficient understanding of cross-browser compatibility issues and their solutions.
- Proficient in HTML5 CSS3
- Proficient with CSS preprocessors LESS and SASS
JavaScript
- ReactJS
- Redux-Saga
- ES6 (or TypeScript) syntax
- Good problem-solving
- Good debugging
Good to have :
- TypeScript experience
- Material UI experience
- JEST knowledge
- Git and Github/Gitlab/Bitbucket experience








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