Customer Success Manager - SAAS for airline / travel / entertainment

Job Title: Pega Developer (CDH Certified)

Location: Kolkata, Hyderabad

Experience: 4+ Years

Certification: Pega CDH Certification

Job Description:

We are seeking an experienced Pega Developer with expertise in Pega's Customer Decision Hub (CDH) to join our team. The ideal candidate will have over 4 years of experience in Pega development and will be well-versed in implementing and customizing Pega solutions using CDH.

Responsibilities:

• Design, develop, and implement Pega applications with a focus on Customer Decision Hub (CDH) capabilities.
• Collaborate with business analysts and stakeholders to gather and define requirements.
• Configure and integrate Pega applications with various systems, ensuring optimal performance and scalability.
• Create and manage Pega decision strategies, case management processes, and flows.
• Troubleshoot and resolve issues related to Pega applications, ensuring timely delivery of high-quality solutions.
• Develop and maintain reusable code, components, and templates.
• Participate in code reviews and contribute to best practices and process improvements.
• Maintain and enhance existing Pega applications to ensure they align with business goals and user needs.
• Stay up-to-date with the latest Pega technologies and best practices to continuously improve development efficiency.

Market Research and Analysis :

- Conduct thorough market research to identify potential clients and business opportunities.

- Analyze market trends, competitors, and customer needs.

Lead Generation and Outreach :

- Identify and qualify leads through various channels, including cold calling, LinkedIn Outreach

- Build and maintain a robust pipeline of prospective clients.

Client Relationship Management :

- Establish and nurture relationships with potential clients to understand their needs and present appropriate solutions.

- Schedule meetings, presentations, and demonstrations(when needed)

Sales Support :

- Assist in the development of proposals, presentations, and contracts. (Basic knowledge of MS Suite)

- Collaborate with the sales team to develop strategies and achieve sales targets.

Reporting and Documentation :

- Maintain accurate and up-to-date records of all business development activities, database and client interactions.

- Prepare weekly reports on sales activities, pipeline status, and market feedback.

Role: ANDROID DEVELOPER

What you’ll do?

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and API's
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance

What Makes You A Great Fit?

• Have published one or more android apps on the Play store
• At least 3 years of experience in Android app development
• Strong knowledge of Android SDK/ NDK, different versions of Android, and how to deal with different screen sizes
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Solid understanding of Object Oriented programming, data structures, algorithms and relational database
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with offline storage, threading, performance tuning and firebase services
• Ability to design applications around natural user interfaces, such as touch
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Proficient with Java and Kotlin (including coroutines)
• Preference for good experience in the gaming industry, but experience in the B2C app is a must
• Knowledge of code versioning tools, such as Git, Bit bucket
• Familiarity with continuous integration
• Excellent work ethic and attention to detail
• Collaborative mind set

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

Node.js Developer Requirements:

• Bachelor's degree in computer science, information science, or similar.
• At least two years' experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.

1. Building products that impact millions
2. Working on really tough problems that challenge you
3. Being part of a small team where you are impactful

1. 50K+ API requests/min
2. 25K+ concurrent users every second

• A team that loves coding & building exceptional quality products
• Challenges that will push you beyond your limits
• A democratic place where everyone is heard & aware
• No hierarchy, politics, bosses, managers or anything like that
• And most importantly, Happy Vibes!

What You Need for this Position:

B.tech/BE/MS/MCA/BCA Degree in Computer Science, Engineering or a related subject
3+ years of experience using Swift to develop and deliver production applications for iOS
Strong understanding of the fundamentals of native development patterns
Experience with ios app testing and security, including writing unit tests, test automation, and working closely with quality assurance teams
Experience with dependency management tools such as Cocoapods, SPM, and Carthage
Debugging experience with stack traces, spin traces, performance & concurrency/threading issues
Successful launch of consumer-grade applications to the Apple App Store
Experience with Git VCS and best practices for source code management
Proven experience with crafting and integrating client-side REST APIs
Familiarity with CI/CD Pipelines (Jenkins, FastLane and others)
Excellent written and verbal communication skills
Self-motivated, and outstanding analytical skills


What You Will Be Doing:

We're a small, fast-paced growing team tackling huge new challenges every day
Learning new concepts while working with an intellectual and exceptionally talented team
Friendly and high growth work environment
Competitive compensation