
Customer Success Manager - SAAS for airline / travel / entertainment
They have partnered with major airlines and entertainment brands such as Disney Theatrical Group, Qantas, Iberia, Alaska, Malaysia Airlines, Vistara, IndiGo, Volaris, and others. Their platform offers innovative tools to drive revenue, operational efficiency, and digital shopping conversion.
Job Profile:
The Customer Success Manager will be a global evangelist for the platform and ensure all customers understand the value that the platform offers.
You will be the primary point of contact to ensure customers implement and derive maximum value from the platform.
Owning every aspect of the lifecycle of a customer ; working with them through implementation, launch, ongoing account support, and working with the Director of Customer Success to eventually grow the relationship.
Building strong relationships with our customers and influencing key decision-makers to adopt our best practices.
Understanding the specific goals of our individual customers, and how our platform can help them achieve those goals.
Collaborating with the engineering team to communicate the critical priorities of our customers, and to relay back appropriate timelines for completion.
Maintaining regular communications (usually weekly) with customers, providing them with success metrics, gathering feedback for product enhancements, and understanding any of their concerns.
Managing the majority of written and verbal communication with our customers, both when things are going well and when they aren't.
Performing detailed analysis to drive actionable insights for our customers.
Keeping track of potential risks with our individual customers, developing mitigation strategies, and taking ownership of the outcome.
Available to work at hours suitable to our customers in a broad range of time zones
Travel will be required. We estimate 1-2 weeks of international travel per month.
Requirements:
A demonstrated track record of success as a Customer Success Manager, ideally with an early-stage SaaS company working with a smaller group of clients and large deal sizes
Strong written and verbal skills, comfort navigating uncomfortable situations, exceptional "diplomacy" skills and emotional intelligence
An advanced level of Excel knowledge (experience in QuickSight, think-cell and SQL are a plus)
Familiarity with (or a strong interest in) the airline/travel / entertainment industries is desirable
English fluency, and fluency in Spanish and/or Portuguese not required but are a plus

Similar jobs
Location: Bangalore or Chennai (with frequent travel across India)
Reporting to: Chief Product & Technology Officer
Compensation: ₹30–40 lacs (Cash + Equity)
Role Overview
We are looking for a Lead Product Manager to spearhead Zolvit 360 Enterprise—an AI-powered
compliance solution tailored for large Indian conglomerates. This role offers the opportunity to
build a product used by marquee clients, ensuring scalability and adaptability across industries.
Key Responsibilities
● Act as the primary interface for enterprise clients, managing relationships at senior
levels, including CFO interactions.
● Clearly identify, document, and translate complex compliance requirements into detailed
stories, guiding cross-functional development teams.
● Establish a robust and common definition for Zolvit 360 that scales across multiple
companies and future clients.
● Drive on-ground product adoption through effective stakeholder engagement, training,
and alignment.
Essential Experience
● 4–6 years of Product Management experience, ideally managing enterprise products or
platforms.
● Deep expertise in compliance management, ideally having successfully implemented
enterprise-grade compliance platforms for large Indian conglomerates or similar
enterprises.
● Background as a PM in compliance-tech companies or from Consulting firms highly
preferred.
Key Competencies
● Exceptional stakeholder management and influencing skills; ability to drive alignment
across diverse internal and external teams.
● Comfort navigating ambiguity, structuring complex problems, and prioritizing
strategically.
● Demonstrated ability to scope, launch, and rapidly scale products from pilot to full
enterprise adoption.
Education & Qualification
● Chartered Accountant (CA) preferred; candidates with strong, equivalent compliance
knowledge and relevant experience will also be considered.
Why Zolvit?
Join a dynamic team focused on solving high-impact compliance challenges for India’s leading
enterprises. This role will place you at the heart of product innovation and enterprise success,
working directly with senior leadership and industry leaders to shape the future of enterprise
compliance management.
JOB DESCRIPTION
Department
IT
Location
Thane West, Mumbai
Job Title
Project Manager
Experience range
5 to 7 years of experience required
Key Skills
Project Management, Resource Management, Risk Management, Budget and Cost Control, JIRA, Scrum Management, Team Management, Delivery Tracking, Customer Communication
Role description
As a Project Manager, you will be responsible for leading and overseeing the entire project lifecycle, from inception to delivery. Your primary focus will be on ensuring that projects are completed on time, within scope, and within budget, while maintaining the highest quality standards.
Roles and Responsibilities
- Project Planning: Define project scope, objectives, deliverables, and timelines. Create detailed project plans and schedules, ensuring that all project stakeholders understand the scope and objectives.
- Resource Management: Allocate and manage project resources, including developers, testers, and other team members. Ensure that team members have the necessary tools and support to complete their tasks.
- Scrum Management: Implement and oversee Scrum methodologies to facilitate effective team collaboration and ensure project milestones are met.
- Delivery Tracking: Utilize tools such as JIRA to track project progress, identify bottlenecks, and implement solutions to keep projects on schedule.
- Customer Communication: Maintain clear and effective communication with all project stakeholders, including team members, clients, and executives. Provide regular project status updates and reports, addressing customer concerns and ensuring alignment with client goals.
- Risk Management: Identify potential risks and develop mitigation strategies. Proactively address issues that may affect project timelines or budgets.
- Quality Assurance: Oversee the quality of project deliverables. Ensure that code written in .NET Technologies meets high-quality standards and is free from defects.
- Budget Control: Monitor project budgets and expenditures. Keep the project within budget and implement cost-saving measures where necessary.
Qualification
- Bachelor's degree in Computer Science, Information Technology, or related field (Master's degree preferred).
- Proven experience in project management within mobile app development using .Net technologies.
- Strong understanding of software development methodologies and project management principles.
- Excellent communication and interpersonal skills.
- Proficiency in project management tools and software.
- PMP, Agile, or Scrum certification is a plus.
- Exceptional problem-solving and decision-making abilities
Role Description:
Do you like to get people’s attention with visuals?
At Astra, we're looking for a graphic designer who likes to show off their creative flair and communicate to the world with their designs. This role will be dynamic, including understanding the design needs, developing visual concepts, and revising feedback-based designs.
About us:
Astra Security is a privately held U.S. & India-based company. Backed by Techstars, Astra offers a Pentest Platform, which emulates hacker behavior & helps organizations become proactively secure.
Astra's Pentest Platform helps organizations proactively uncover vulnerabilities in their applications and comply with various security standards. The Pentest Platform has uncovered 100,000+ vulnerabilities in customer applications. Astra's Website Protection suite stops one million+ threats on its customers' web applications daily. To offer a homogenous experience to its customers, Astra Security incorporates cutting-edge solutions that are easy to comprehend and tailor-made to suit any business requirement.
The company has earned several accolades, including ‘The Most Innovative Security Company’ by Prime Minister Narendra Modi at the Global Conference on Cyber Security, one of the top 50 emerging cybersecurity companies at ‘Emerge 50’ by NASSCOM, the French Tech Ticket under which Astra Security got rewarded by the President of France under the La French Tech program. In 2021, Astra Security was also named as a CyberTech100 company. Astra is a trusted security partner to well-known brands like Vodafone, Lynas, Kotak Securities, Unilever, NIIT, TEDx, Muthoot, Ford, etc.
Roles & Responsibilities:
- Work with the marketing team to understand the requirements & conceptualize them into designs.
- Designing landing page wireframes & elements
- Creating feature banner images & infographics for the blog
- Designing e-books & brochures
- Designing Social Media creatives (Images, GIFs, and carousels)
- Designing email newsletters & header images
- Designing product mockups & social creatives for product features
- Editing live-action videos (Adding intro, outro, title cards, sections, & animations)
- Creating short, engaging animated videos for social media/YouTube
- Creating mobile responsive designs for landing pages
- Design branded presentation themes for the sales/marketing teams to use
- Work with the marketing and frontend developer on the feedback shared and amend design changes.
- Work & come up with design guidelines for the brand
Requirements for the role:
- 1-4 years of graphic design experience in B2B SaaS marketing
- Effective communication skills and attention to detail
- Strong understanding of design principles, processes, aesthetics, typography, imagery, and color theory.
- Someone who's friendly, collaborative, comfortable with receiving direction, working autonomously, and eager to learn.
- Willingness to work in a remote setup
- Proficient in design tools such as Figma, Adobe (Photoshop/Illustrator, After Effects, & Premier Pro), Canva, and Spline/Sketch.
- Project management skills and ability to meet deadlines
- A degree in Design, Fine Arts, or a related field is a plus.
Benefits of joining the Astra squad:
- Adrenalin rush of being a part of a growing company
- Fully remote & agile working environment
- A wholesome opportunity in a fast-paced environment where you get to build things from scratch, and influence product design decisions
- Holistic understanding of SaaS and enterprise cloud security business
- Opportunity to engage and collaborate with
- Annual trips to beaches or mountains
- Open and supportive culture



We are a 20-year old IT Services company from Kolkata working in India and abroad. We primarily work as SSP(Software Solutions Partner) of Oracle India, SRIT, KPMG, HP, TCS, Mazar etc and serve some of the leading business houses in the country in various software project implementations specially on SAP and Oracle platform and also working on Govt & Semi Govt projects as outsourcing project partner all over PAN India.
Designation : Senior Web Developer Developer
Company – TSG Global Services Pvt Ltd
Position -Permanent
Experience- Min 2 Years
Notice Period: Immediate To 30 Days
.
Interview Process:
- Telephonic / VC Technical
- HR
TSG Global Services Pvt. Ltd (UnisolTSG Group).(http://www.unisoltsg.com/">www.unisoltsg.com)
From a humble beginning in 1999, TSG is now wings-spread into IT Solutions, ERP Solutions, Technology & Services.Though head quartered in Kolkata. http://www.unisoltsg.com/about.html#collapseOne-alt3">TSG has been the steady Solutions Partner to multinational giants like HP, KPMG, PWC, TCS, Oracle.TSG operates pan India basis having regional operations in Bangalore, Noida, Mumbai. Overseas operation spread across Middle-East, USA and Africa.When it comes to your IT deployment you need only the best.
· Software Solutions - Products and Services
· On-demand Staff Augmentation
- Managed SLAs
Leading the way in International Banking. We support the people and companies driving investment, trade and wealth creation across Asia, Africa and the Middle East. And our heritage and values are expressed in our brand promise – here for good. See our Brand and Values
Job Description:
- About 2+ years of rigorous IT experience with a minimum of 2 years in the core area of expertise in .web development
PHP/.net, HTML,CSS ,Javascript, Added advantage digital marketing Exp
- Good Communication Skill
- Proven ability to meet milestones and delivery dates providing result oriented and proactive approach towards solving problems


Responsibilities for PHP Developer
· Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms
· Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
· Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
· Prepare and maintain all applications utilizing standard development tools
· Utilize backend data services and contribute to increase existing data services API
· Lead the entire web application development life cycle right from concept stage to delivery and post launch support
· Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
· Document the development process, architecture, and standard components
· Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager
· Keep abreast of new trends and best practices in web development
· Previous working experience as a PHP / Laravel developer for (x) year(s)
· In depth knowledge of object-oriented PHP and Laravel 5 PHP Framework
· Hands on experience with SQL schema design, SOLID principles, REST API design
· Software testing (PHPUnit, PHPSpec, Behat)
· MySQL profiling and query optimization
· Creative and efficient problem solver


Responsibilities
> Contribute to code and solutions based on your previous training and referencing help, manuals, or other resources on your own
> Demonstrate excellent communication skills and effective collaboration in a team-oriented environment
> Stay updated with new technologies and concepts
> Exhibit excellent time management skills and ability to prioritize
> Translate customer and business needs to technical solutions
Required skills
> Excellent coding and debugging skills in C#
> Basic knowledge in ASP.NET, Windows Service, and Web API
> Familiarity with UI development using WPF
> Understanding of Design patterns and object-oriented programming
> Good understanding of relational databases and SQL queries
> Familiarity with version control software like Git
> Have development experience in Windows-based environment
Must have 5 to 6 years of experience with team leadership experience. Salary range will be as per their last drawn CTC.
Good to have skills
> Modern C++, Templates, v11 new features etc
Java Developer Requirements
· Minimum 7 to 15years of experience in Java/J2EE
· Outstanding skills in Java Struts, JSP, Hibernate
· Capability to understand DB design, SQL queries
· Experience in JavaScript, JQuery, JSON and AJAX
· Strong Object Oriented Analysis and Design skills
· Knowledge in source version control such as GIT
· Understanding on Agile methodologies
No of Opening: 7
Location: Chennai/Madurai (WFO)
· Degree in Computer Science or related field.
· Experience with user interface design, database structures, and statistical analyses.
· Analytical mind-set and good problem-solving skills.
· Excellent written and verbal communication.
· Good organizational skills.
· Ability to work as part of a team.
· Attention to detail.
Our young and rapidly growing team at Zycus is looking to fill out vacant positions for Java Developers. We are a well established SAAS based company, with 20+ years of AI legacy and experience in the industry. Once you join us, you will get to innovate and experience the latest technologies including Artificial Intelligence, Machine Learning and AWS Cloud. We are looking for candidates well versed with Java/J2EE, Spring boot, Microservices, Hibernate, JMS/ Kafka/ Rabbit and most importantly an expert in design patterns. Exposure to Cloud platform, Full stack environment and Agile methodology, would be a plus.
We are looking for curious, collaborative candidates who are willing to learn and ready to take up new exciting endeavors. You are going to work together with the team on complex innovative projects in the industry. We are basically looking for an enthusiastic candidate with a coding experience of about 5-10 years, with a hands-on experience in Software Product Development and ownership.
You could be a perfect fit if you,
- understand use cases and product requirements, can design, develop, review (code/design), unit test, module test, integration test, documentation for PDLC.
- are an expert in maintaining, enhancing, bug fixing and following standard documentation process laid down for the project.
- follow the defined PDLC process and participate in improving the process, work with cross functional team to achieve project delivery goal.
- ensure all the work meets or exceeds predefined quality standards through exhaustive testing, peer reviews SQA process standards.
- are able to build solution which is easily scalable, high speed/ real-time performance, configurable, deploy-able and secure in SaaS environment using any open source tech stack.
- are able to identify, track and mitigate risks to the product
- are responsible for planning product iterations and releasing iterations on schedule.
Requirements
- 5-10 years’ experience in Java, J2EE and associated technologies (Spring, Hibernate, Web Services, Micro Services, Spring boot)
- Technical Skills: Core Java, Advanced Java, J2EE, Exception handling, Collections, Oops, UML, Oracle, Jenkins, Maven & Linux
- Should be able to build solutions which is easily configurable, deploy able and secure in SaaS environment.
- Must have worked spring boot Extensively.
- Strong hands on development experience in Java, J2EE.
- Product development experience in agile environment will be a big plus though not mandatory.
- Highly Tech Savvy and hands-on.
- Strong evidence of a solution/product created ground up.
Product Development:
- Has in-depth knowledge on technology and end to end development processes.
- Has the ability to recommend new processes/alternatives to meet Product development requirements and rolling them out the team.
Benefits
Five Reasons Why You Should Join Zycus
- Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.
- A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites.
- Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization
- Get a Global Exposure: You get to work and deal with our global customers.
- Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.
About Us
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.
Start your #CognitiveProcurement journey with us, as you are #MeantforMore
Click here to Apply : https://apply.workable.com/zycus-1/j/E3B421108A/">Java Developer - Zycus (workable.com)
ESSENTIAL DUTIES AND RESPONSIBILITIES
Actively participate in the exchanging of ideas and information within the department
Participate in rollout of new business system integrations.
Serve as escalation point for system and troubleshooting issues, assist in resolving production issues.
Participate in or lead solution design sessions.
Ability to work effectively under pressure with changing priorities and tight deadlines
Provide technical advice, code reviews and assistance to other programmers.
Write complex integration solutions, optimized data extracts, updates and interfaces.
Interface with functional specialists to ensure solution design and integrity.
Devise sample input data to test accuracy of program.
Observe or runs test of program using sample or actual data, assist in user acceptance training.
Understand and embrace the global IT strategic direction
Adhere to all safety and health rules and regulations associated with this position and as directed by
superior.
Proactively organize verbal and written ideas clearly and use an appropriate business style
Be effective and consistent in providing regular updates to appropriate managers
Communication:
Ask questions; encourage input from team members
Able to work with and participate within a small multicultural professional team.
Provide regular updates to appropriate managers
Confer with reporting manager on complex or unusual situations
Maintain a thorough knowledge and in-depth field experience regarding emerging or job technologies
required to fulfill the job, this could include formal or self paced professional development. Participate in
the exchange of ideas and information within the department
Offer new ideas and suggestions for improvement. Identify and implement new practices and
processes that are “best in field”
Requirements:
KNOWLEDGE REQUIREMENTS
Experience in analysis, design, coding, and implementation of enterprise integration solutions.
Experience with webMethods components: Integration Server, Broker, Trading Networks, and SAP
Adapter. webMethods 10.x version preferred.
Experience with RosettaNet PIP’s and standards.
Experience with EDI Standards (ANSI X12) and AS2 protocols
Experience with XML/JSON and webservices (SOAP/REST).
Experience with PL/SQL.
Experience with FlatFile processing & SFTP
General understanding of scalability and high-availability systems.
Excellent communication/documentation skills
Experience in system administration a plus.
Experience with environment upgrading a plus (eg. version 9.X to 10.X)
EDUCATION & EXPERIENCE REQUIREMENTS
B.E./B.Tech/M.Tech/MCA
7 to 8 years experience in a relevant IT position OR equivalent external work experience
WORKING CONDITIONS
Location: Nodia
Travel requirements: Domestic and/or International, up to 10%.
Climate controlled office environment during normal business hours.

- Knowledge in Linux Kernel development.
- Knowledge in microcontrollers
- Knowledge of Audio processing circuits based on ADC, DAC / Zynq 7Z010 / Xilinx /
- Zynq XC7Z010-2CLG400I / ARM processing / Interfacing with 24-bit Dual-channel
- Audio Codec (TLV320AIC23B)/ LInux /Uboot, Kernel Image / POSIX Environment.
- Knowledge in FPGA synthesis, simulation, and back end flows
- Bringing up Linux environment on ARM

