Customer Success Manager - SAAS for airline / travel / entertainment

Note-

1. We are Looking Candidates only from Northern Region Uttar Pradesh Only. Office Location is Gorakhpur, UP.
2. Only Office Work (No Option for Remote Work)
3. Salary within the range of 14,000 to 16,000 per month, based on your experience and qualifications

Experienced Flutter Developer (0.6+ yrs) with PHP, HTML, Rest API, MySQL, Firebase, Python (0.6+ yr). Strong English, creative problem-solver with ChatGPT experience. Build mobile apps, websites, and innovative content. Passionate learners welcome!

Required Candidate profile

Skills:

1. At least 6 months of experience in mobile app development, preferably with Flutter.
2. Proficiency in Dart programming language.
3. Understanding of REST APIs and backend integration.
4. Familiarity with version control systems like Git.
5. Strong problem-solving skills and attention to detail.
6. Good communication skills in English.

Responsibilities

• Develop and maintain mobile applications using Flutter.
• Implement new features.
• Ensure app performance, quality, and responsiveness.
• Identify and resolve performance bottlenecks and bugs.
• Write clean, maintainable, and testable code.

Nice to Have

• Familiarity with PHP, MySQL, Firebase, Python, Codeignitor or HTML.
• Knowledge of UI/UX design principles.
• Experience with AI tools or machine learning frameworks.

We are seeking a talented Slot Game Artist with a strong background in 2D animation and visual effects. The ideal candidate is an expert in creating fluid, eye-catching animations using Spine2D and crafting spectacular visual effects and motion graphics in Adobe After Effects. You will be a key player in the art team, responsible for creating the dazzling animations and effects that define the player experience, from symbol wins to exciting bonus features.

Key Responsibilities

●     Design and create high-quality 2D animations for characters, symbols, and UI elements using Spine2D.

●     Develop and integrate stunning visual effects (VFX) within Spine animations and the game engine to enhance gameplay moments (e.g., big wins, transitions, feature triggers).

●     Produce compelling motion graphics, logo animations, and promotional video content using Adobe After Effects.

●     Utilize the Trapcode Suite (e.g., Particular, Form, Shine) within After Effects to create complex particle effects, lighting, and other dynamic visuals.

●     Create, prepare, and optimize game-ready art assets using Adobe Photoshop, ensuring they are well-organized for the animation pipeline.

●     Collaborate closely with game designers, developers, and other artists to ensure a cohesive and visually impressive final product that aligns with the game's vision.

●     Participate in the entire creative process, from brainstorming and storyboarding concepts to final implementation and polish.

●     Maintain high standards of quality and ensure artistic consistency across all game assets.

Required Skills and Qualifications

●     Portfolio is a must: A strong and impressive portfolio showcasing your expertise in Spine animation, motion graphics, and VFX is required for consideration. Please provide a link to your reel/portfolio in your application.

●     Expert Proficiency in Spine2D: Proven experience creating complex skeletal animations, including mesh deformation, IK constraints, and integrating special effects.

●     Advanced Skills in Adobe After Effects: Deep knowledge of motion graphics, compositing, keyframe animation, and expressions.

●     Experience with Trapcode Suite: Demonstrable experience using plugins like Trapcode Particular to create high-quality particle and 3D effects.

●     Strong Command of Adobe Photoshop: Ability to create and prepare clean, optimized assets for animation.

●     Experience: 2+ years of professional experience as a Game Artist, Animator, or Motion Graphics Designer, preferably within the iGaming or mobile gaming industry.

●     Artistic Foundation: A solid understanding of the principles of animation, timing, weight, and visual storytelling.

●     Team Player: Excellent communication and collaboration skills with the ability to take and provide constructive feedback.

Bonus Points (Preferred Qualifications)

●     Experience working specifically on slot games.

●     Familiarity with game engines like Unity.

●     Strong digital illustration or concept art skills.

●     Knowledge of UI/UX animation principles.

●     A passion for video games and a keen eye for what makes them visually appealing.

• Experience in developing enterprise wide web-based n-Tier applications using Microsoft and JavaScript technology stack.
• Fluent knowledge and hands-on experience in C# ASP.Net WebAPI with .Net Core/ .Net 5+, Angular (4/5+) with TypeScript, Angular Material, CSS, HTML 5, Bootstrap.
• Knowledge of nHibernate, IoC Containers, any SQL DB and any NoSQL DB would be an added advantage.
• Having experience in container technology (Kubernetes/Dockers) and microservices implementation would be an added advantage.
• Hands on experience in unit testing using tools like xUnit and mocking framework etc. CI/CD process are an added advantage
• Good knowledge and experience of OOAD, SOA and RESTful based patterns and implementation.
• Good understanding of Design patterns and their implementation
• Should be able to work independently with new technologies

Us: At https://www.bito.co" target="_blank">Bito, we are on a mission to help developers get work done and collaborate like never before. 

You: Hungry, results-driven with a startup mindset.

Our company is a very early-stage startup that hopes to dramatically improve how developers collaborate, especially in a remote world. Our founders have started, built, and taken a company public worth over $2B.  We are looking to take our learnings, learn a lot along with you, and do something more exciting this time. We are on that initial dreamy, crazy journey of finding product market fit. Although the early journey will be difficult, we can assue you that it will be incredibly rewarding too!

We are looking for software engineers who enjoy solving challenging and complex problems. Design and write code which is easy to understand and support with good understanding of algorithms and data structures. You will work in the team leading our efforts to bring our app to developers around the world. 

We are building this company with a fully remote approach, with our main teams for time zone management in the US and in India.

Requirements:

• Minimum 3+ years of hands-on development experience
• Strong in Java, Go, JavaScript.
• Having hands on experience with programming in other languages is a plus
• Strong understanding and experience with high scale and high-performance distributed systems
• Well versed with REST and micro services as well API design experience
• Basic knowledge of spring and AngularJS
• Hands on experience with Git, CI/CD frameworks
• Hands on experience with NO SQL, SQL data stores
• Making complex technical and design decisions
• Conducting performance tests and performance improvement
• Being a part of and supporting our user community
• Critical thinker and good problem-solver.
• Prior experience with building extensions/plugins for browsers, IDEs is a plus
• Prior experience with AWS, Docker, Kafka is a plus

• MUST have working experience on Rest services or Ajax,
• MUST have experience on JavaScript MV-VM/MVC frameworks,
• Must have experience on Jasmine or Karma
• 4-6 years Experience with Angular.
• BS degree in Computer Science or Engineering
• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Good understanding of AJAX and JavaScript Dom manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Expert in any one of the modern JavaScript MV-VM/MVC frameworks (Angular, JQuery, NodeJS)
• Familiar with testing frameworks (Ex. Jasmine)
• Test runner framework (Ex. Karma)
• Hand on and implements complex Angular applications, directives, controllers, services
• Critical thinker and problem-solving skills
• Team player, individual contributor
• Good time-management skills
• Great interpersonal and communication skills

Summary
 

Genesys is looking for an experienced Salesforce CPQ developer with strong experience in Salesforce CPQ, billing, and platform related technologies. This role is responsible for providing overall mentorship regarding strategies and techniques for the CPQ and billing product solutions. Will be working closely with Business and IT Go-To-Market team members to detail and ensure product solutions support business needs, follow strong best practice principles, use system resources efficiently and integrate cleanly with the UI and server components of Salesforce CPQ. The candidate is expected to have solid experience in implementing new Salesforce CPQ and billing solutions and migrating from legacy CPQ solutions to Salesforce CPQ & billing. The candidate will be customer focused, highly collaborative and constantly seek input to ensure success. The candidate should be ready to get their hands dirty and jump in and troubleshoot/modify CPQ configurations, write code/troubleshoot if necessary (Apex, Visualforce, Lightning Components, front end web technologies & data migration).

Responsibilities

• Technical design and implementation of Quote to Cash solutions using Salesforce CPQ and billing
• Create proof of concepts (POCs) and build prototypes quickly to evaluate the mapping of custom CPQ functionality to Salesforce CPQ
• Design technical solutions that span multiple Salesforce Clouds (Sales, Service, Marketing, Analytics, Social, Communities) that meet business requirements
• Be recognized as a technical & functional specialist in CPQ and Billing
• Optimization of solutions through an understanding of business needs and technology capabilities
• Pro-actively identify opportunities for automation, process & design improvements
• Serve as a solution technical lead to ensure deliverables for Salesforce.com projects are done in line with best practices and strategic platform direction
• Individual contributor with comprehensive knowledge of the Salesforce platform, including technical and functional capabilities; ability to execute on highly complex or specialized projects.
• Oversight of multiple vendors involved with Salesforce configuration and development work
• Participate in the development of best practices, strategies, and policies around data governance, including master data management, metadata management, data quality and data profiling
• Communicate and work effectively with cross functional teams including business teams, product teams, global IT Apps teams, consultants & vendors
• Document as-is and participate on code review. Present complex solutions options and benefits to key technical program stakeholders.
• Collaborate with Salesforce architect to ensure Salesforce development teams follow best practices when programming or documenting solutions.
• Maintain up-to-date knowledge of a broad range of emerging technology trends and identifies opportunities where technology might be deployed to deliver business improvements and competitive advantage.

Required Qualifications:

• Bachelor's degree required in Computer Science, Software Engineering, Technology, or in a related field
• 4 + years of Experience in solutioning and designing full stack solutions using Salesforce Platform
• 1 + years of Experience in solutioning and designing Salesforce CPQ and Billing solutions
• 1 + years of Experience in designing and developing solutions on Salesforce Lightning Platform 
• 1 + full cycle implementations of Salesforce CPQ and billing solutions including ownership of technical solution design
• Extensive knowledge of product configuration, complex pricing rules & sequence, quote configurator plugins & Salesforce CPQ APIs
• Proficiency in various CPQ functionalities like perpetual and subscription-based licensing, seasonal licensing, amendments, extensions, co-terming and renewals
• Solid experience in data migration strategy, tools and processes to migrate data between custom CPQ and billing systems to Salesforce CPQ and billing
• Experience with quote document generation and integration with DocuSign
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies

Preferred Qualifications:

• Salesforce Certified Administrator
• Salesforce Certified Sales Cloud Consultant and Salesforce Certified Service Cloud Consultant
• Salesforce Platform Developer Certifications
• Salesforce Certified CPQ Specialist

Covid-19

Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least December 31, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis. 

About Genesys:

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit http://www.genesys.com/">www.genesys.com.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

• 3+ years’ experience developing and implementing enterprise-scale reports and dashboards.

• Proficiency with MS Power BI / SSRS.

• Knowledge of logical and physical data modeling concepts (relational and dimensional).

• Understanding of structured query language (SQL).