Customer Success & Support (US & Latin America)

Key Responsibilities

·         Identify and develop new business opportunities in the IT sector.

·         Generate leads through cold calling, networking, research, and digital platforms.

·         Understand client requirements and present suitable IT solutions and services.

·         Prepare proposals, quotations, and presentations for clients.

·         Maintain and grow relationships with existing and potential customers.

·         Collaborate with the technical and project teams to ensure seamless delivery of solutions.

·         Meet sales targets and contribute to overall business growth.

·         Maintain sales reports, follow-ups, and documentation.

·         Stay updated with industry trends, competition, and market developments.

Required Skills & Competencies

·         Strong communication and interpersonal skills.

·         Good understanding of IT products, software solutions, or digital services.

·         Ability to present and explain technical solutions to clients clearly.

·         Strong negotiation, persuasion, and relationship-building abilities.

·         Result-driven with the ability to work independently and as part of a team.

·         Proficiency in MS Office, CRM tools, and online research.

Qualifications

·         Bachelor’s degree in IT, Computer Science, Business Administration, Marketing, or related field.

·         Prior experience in IT Sales / Business Development will be preferred.

Qualifications & Requirements

 Bachelor’s Degree required; MBA / Master’s in Marketing preferred.

 5–7 years of FMCG (Food) sales experience — experience in Modern Trade / E- commerce / Quick Commerce / HoReCa is essential.

 Strong leadership and team-building capabilities.

 Excellent communication, negotiation, and relationship management skills.

 Hands-on experience in Amazon / online retail operations preferred.

 Analytical mindset with sound knowledge of market trends, pricing, and brand visibility strategies.

As a Digital Marketing Manager at Brainstorm Force, you’ll be responsible for planning, leading, and optimizing multi-channel marketing initiatives that directly impact our growth.

You will own key marketing channels, manage end-to-end campaigns, and guide a small team of cross-functional collaborators to improve performance.

Why You’ll Love Working With Us

• Remote work
• Flexible working hours
• Competitive pay
• Paid time off
• Allowances for setting up workspace
• Excellent work-life balance
• Career growth opportunities

Your role bridges hands-on execution (experiments, funnels, campaigns) with channel ownership and performance leadership - driving traffic, conversions, and retention.

Key Responsibilities:

Marketing Strategy & Campaigns:

• Own and execute data-driven marketing campaigns across SEO, paid ads, content, affiliates, and email.
• Align channel strategies with business and product-level goals.
• Plan and coordinate product launches, cross-sell/upsell campaigns, and retargeting flows.
• Lead end-to-end execution - from idea, creative briefs, and collaboration with stakeholders to delivery and reporting.

Channel & Funnel Management:

• Take ownership of channels like SEO, email, paid, content, or affiliates and ensure measurable performance improvements.
• Build and optimize funnels for awareness → nurture → conversion → retention.
• Test and iterate creatives, landing pages, CTAs, and email sequences for higher engagement and conversions.

Performance Tracking & Optimization:

• Monitor campaign performance using GA4, Looker Studio, Hotjar, and SEO tools.
• Report ROI metrics such as CAC, ROAS, CTR, conversion rates, and revenue impact.
• Run A/B or multivariate experiments to validate growth hypotheses and scale what works.

Content & Partnerships:

• Collaborate with content, design, and creator/affiliate partners to produce high-converting assets.
• Support and scale affiliate and influencer partnerships with strategic campaigns and content co-creation.
• Ensure content strategies engage the right audience across blogs, social, and partner channels.

Team Leadership & Collaboration:

• Mentor and guide junior marketers (Marketing Associates / Specialists) on execution and outreach best practices.
• Delegate effectively, providing clear briefs and ensuring campaign consistency.
• Partner with product and design teams to align messaging, assets, and user experience.

Required Skills and Qualifications:

• 4-7 years of digital marketing experience, with proven success executing and managing multi-channel campaigns.
• Strong ownership of marketing channels including SEO, email, ads, content, affiliates, or influencers.
• Proficiency in analytics and campaign tools (GA4, Looker Studio, Semrush/Ahrefs, Meta Ads Manager, UTM tracking).
• Excellent writing and copy-editing skills, with the ability to simplify and clarify messaging.
• Strong grasp of conversion funnels, attribution, CAC, LTV, and performance-driven growth methods.
• Comfort in leading campaigns, mentoring juniors, and collaborating with cross-functional teams.
• Strong analytical mindset with the ability to turn data into insights and improvements.
• Strong execution discipline: balancing speed, quality, and persistence.

Good-to-Have Qualities -

• Experience in the WordPress, SaaS, or website builder ecosystem.
• Ability to understand the mindset and workflows of web designers, developers, and creators.
• Past leadership in affiliate/influencer partnerships.
• Comfort with AI tools to accelerate copy, workflows, and research.

KPI's for Success:

• Increased traffic and conversions from owned channels.
• Growth in signups, website traffic and product revenue.
• Improved conversion rates across funnels and campaigns.
• Number and quality of partnerships, affiliates, and creators engaged.
• Execution of successful product launches or large campaigns.
• Improved team velocity and on-time delivery of campaigns.

Looks interesting? Apply now and be part of our awesome team!

We are looking for credit analysts who can help them perform threshold analysis and impact calculations to streamline their credit underwriting process. Hence, they are looking for people who have experience in doing similar or related work. Since this is an urgent requirement, your quick help is requested in filling this role.

Attaching sample profile as well.

Manager and SM - 25-50LPA

Skills: Credit analyst + SAS

Goot to have: Credit underwriting, EWS (Early warning signal),EBC regulations, IFRS9.

Level: SM or M ( 4+ years)

NP: Max 30 days.

Budget: max 45 LPA.

Loc: Pan India

Responsibilities:

• Credit Underwriting, credit appraisal process
• EWS analysis, IFRS9 staging, credit analysis, threshold analysis
• Querying and coding in SAS and SQL
• ECB regulations

Responsibilities:

• Craft compelling and customized proposals on Upwork to secure new business opportunities.
• Conduct thorough research to understand client requirements and write proposals accordingly.
• Maintain a strong understanding of our services, industry trends, and competitor offerings.
• Ensure proposals are submitted within specified deadlines, meeting high-quality standards.
• Communicate effectively with potential clients to address queries and provide additional information as needed.

Requirements:

• Proven experience as a BDE with a track record of successfully securing projects.
• Strong command of written English with exceptional grammar and communication skills.
• Minimum of 2 years of experience in proposal writing or a related field for Experienced candidates.
• Excellent research and analytical skills to write proposals to client needs.
• Detail-oriented and able to manage multiple proposals simultaneously.