Customer Success & Support (US & Latin America)

Strong Cloud Automation Architect Profile

Mandatory (Experience 1) – Must have 8+ years of total experience with the last 6–7 years focused continuously on hands-on infrastructure automation in enterprise environments

Mandatory (Experience 2) – Must have expert-level Ansible engineering, including advanced Jinja2 templating, dynamic inventory, custom module development, and designing enterprise-grade playbooks, roles, and collections across AWS, Azure, VMware, and REST-integrated environments

Mandatory (Experience 3) – Must have strong Kubernetes and Helm expertise, including custom Helm chart authoring, multi-environment lifecycle management (upgrades, rollbacks, canary releases), namespace management, RBAC, secrets, and network policies — with GitOps adoption via ArgoCD or Flux

Mandatory (Experience 4) – Must have deep Terraform knowledge, including reusable module design covering AWS networking, IAM, EKS, ECS, RDS, and security controls — with CI/CD integration (GitHub Actions or Azure DevOps) including automated testing, linting, drift detection, and policy enforcement

Mandatory (Experience 5) – Must have solid AWS architecture knowledge, including serverless and event-driven automation (Lambda, Step Functions, Event Bridge, SNS/SQS, S3 triggers, Systems Manager), IAM design, cross-account automation across AWS Organizations, and multi-account networking aligned with CIS, NIST, and AWS Well-Architected standards

Mandatory (Experience 6) – Must have experience with security and compliance automation including CIS benchmark enforcement, vulnerability remediation, infrastructure hardening, certificate lifecycle management, and integration with CyberArk, AWS Secrets Manager, and SSM Parameter Store

Role Overview:

The AI Image Editor & Visual Content Coordinator will be responsible for editing product images, generating AI-based visuals using prompt-driven tools, and ensuring image assets meet eCommerce platform standards. The role also involves organizing image assets and maintaining structured data using spreadsheets.

Key Responsibilities

Image Editing & Optimization

• Edit and enhance product images using Adobe Photoshop and Lightroom
• Retouch images for color correction, background cleanup, and quality improvement
• Resize, crop, and optimize images according to eCommerce platform requirements
• Ensure visual consistency across product catalogs

AI Image Generation

• Generate product and lifestyle images using AI tools via prompt engineering
• Refine prompts to improve image accuracy and quality
• Maintain consistency between product images and generated visuals
• Collaborate with the team to develop AI-based image workflows

Image Coordination & Asset Management

• Organize image assets and naming conventions for product catalogs
• Coordinate with content, merchandising, and tech teams for image requirements
• Track and manage image production tasks

Data & Workflow Management

• Maintain image tracking sheets using Excel / Google Sheets
• Update product image status and ensure proper mapping with SKUs
• Maintain structured documentation for image workflows

Required Skills & Experience:

Experience with Adobe Photoshop

Experience with Adobe Lightroom

Knowledge of AI image generation tools and prompt-based workflows

Experience working with eCommerce product images

Strong attention to detail and visual quality

Basic knowledge of Excel or Google Sheets

Good organizational and coordination skills

Preferred Qualifications:

Previous experience working with Shopify, Amazon, or other e-commerce platforms

Familiarity with AI tools for image generation or editing

Experience managing large product catalogs

Understanding of product image standards for eCommerce

We're hiring a Python Developer in Jaipur.

Not looking for someone who can recite design patterns. Looking for someone who can open a Django codebase, figure out what's broken,

 and fix it by end of day. 3-4 years. Django / Flask / FastAPI. REST APIs. PostgreSQL. If you've maintained production code (not just built tutorial projects) — this is your role.

Full-time | Jaipur | Industry-standard pay | Small team = real ownership

Job Description

We are looking for a Senior AEM  Developer to join our team of bright thinkers and doers. You’ll use your problem-solving creativity to design, architect, and develop high-end technology solutions that solve our clients’ most complex and challenging problems across different industries. We are on a mission to transform the world, and you will be instrumental in shaping how we do it with your ideas, thoughts, and solutions.

Your Impact:

• Drive the design, planning, and implementation of multifaceted applications, giving you breadth and depth of knowledge across the entire project lifecycle.
• Combine your technical expertise and problem-solving passion to work closely with clients, turning complex ideas into end-to-end solutions that transform our clients’ business.
• Constantly innovate and evaluate emerging technologies and methods to provide scalable and elegant solutions that help clients achieve their business goals.

Qualifications

• Overall experience of 4 to 8 years with 2-3 years of AEM including AEM 6.x .
• Strong hands on experience of Components, Templates, Taxonomy, metadata management, Forward and Reverse Replication, Workflows, Content Publishing and unpublishing, Tagging, Analytics, Deployment(Maven) and Content migration/ planning. · Significant hands-on design experience with AEM and very strong concepts of OSGi, Apache Sling, Apache Sightly, Apache Oak and Adobe Dispatcher
• Has worked on and implemented at least one of the popular Search engines with AEM like Solr, ElasticSearch or Lucene and involved in search queries performance tuning.
• Worked on integrations with popular products /Technologies like Salesforce, SSO, LDAP, API Gateways using ReST · Understands and implements the Quality Properties of the system in every day work including Accessibility, SEO, URL management, Security, Performance and Responsive architecture.
• Has implemented Quality Processes for projects like Continuous Integration (Bamboo/Jenkins/Git/BitBucket/Cloud Manager), SonarQube, Code reviews (Manual and Automated), code Formatters, Automation testing etc.
• Understanding of frontend technologies like Bootstrap, Backbone.js, ReactJS, Handlebars, Grunt, Angular, CSS3, HTML 5 and jQuery.
• Mastery of all core web and Java technologies including java 8/11, JEE, XML, XHTML, client/server-side scripting languages such as JavaScript, and JSP, HTL and web services development using Restful implementations.
• Good understanding of AEM capabilities including Multi-site manager (MSM) and Blueprinting, and the use of Online marketing components such as advanced targeting/personalization, and multi-variate testing, is preferred.
• Proficient knowledge of the end to end content lifecycle, web content management, content publishing/deployment, and delivery processes.
• Knowledge of Cloud native approaches and platforms including AWS, Azure or GCP. Understanding of AEM as Cloud Service.
• Familiarity with Adobe I/O Runtime and Adobe I/O Events.
• Good understanding of integration patterns and content-centric application development patterns using AEM Search, Commerce package or others platforms is preferred. Education:
• Full time Bachelor’s/Master’s degree (Science or Engineering preferred)

Set Yourself Apart With:

• Develop Digital Consumer experiences based on Adobe marketing product suite including Adobe Sites (AEM), CRX, WCM, Adobe Launch, Adobe Assets (DAM) & Adobe Social.
• Develop powerful features such as multi-site and multi-channel delivery, personalization/targeting, content aggregation & syndication, multi-lingual support, automated workflow management, social media etc.
• Diagnose and solve technical problems related to web content management implementation.
• Interact with clients to create end-to-end specifications and solution architecture for content & collaboration solutions.
• Mentor and provide inputs and direction to senior developers on the team for design and implementation.
• Collaborate with your architect to define implementation processes and quality gates and standards
• Write application code and extensions for the AEM platform that exceeds the defined quality standards

Additional Information

• Gender-Neutral Policy
• 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)
• Generous parental leave and new parent transition program
• Flexible work arrangements
• Employee Assistance Programs to help you in wellness and well being  

Role: .Net Full Stack Developer

Work Mode: 5 days WFO

Location: Noida

Roles & Responsibilities:

1. 4+ Hands-on experience in Web application (full stack) development using .Net framework & .Net (Core), MVC.

2. Strong hands on using one of the front-end UI frameworks, React and complimentary technologies ie., Javascript, Jquery, HTML, CSS, Bootstrap. Must have React experience.

3. Having SQL Server skills with the ability to create complex stored procedures, views, functions, tables etc.,

4. Good experience in developing Restful APIs and integrating 3rd party APIs.

5. Experience in implementation of design patterns, code optimization and performance tuning.

6. Good knowledge on code repositories like Github, TFS etc.

7. Good to have knowledge of App services and Azure functions.

8. Good knowledge of integrating code into CI/CD pipelines.

9. Good unit testing skills to ensure responsiveness and efficiency with knowledge of tools like NUnit, XUnit, MSTest etc.

10. Perform code reviews, mentor junior developers and fix QA raised defects seamlessly.

11. A good team player, collaborate with project managers, tech leads and support offshore-onsite coordination

12. Support during various stages of deployment and collaborate with the relevant teams during deployment.

13. Knowledge on writing technical documentation and presentations.

14. Demonstrated ability to work independently with little direction or as part of a team.

15. Demonstrated ability to work on highly complex projects within tight timelines

16. The ability to clearly communicate complex technical specifications, and a motivation to achieve best-in-class results.

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

MyClassCampus is a product based SaaS Company from Ahmedabad providing ERP Solution to the EdTech Industry.

We are hiring QA Engineer

The Job Description is as follows:

#QualityAnalyst #QualityAssurance #ManualTester #QA #QC #Tester #IT

#Exp: 6 Months to 1.5 years

#Skill: #Manual_Testing

● Experience in testing web and mobile apps, ERP websites testing.

● Review and analyze system specifications

● Collaborate with Senior QA to develop effective strategies and test plans

● Execute test cases (manual) and analyze results

● Report bugs and errors to development teams

● Conduct post-release / Post-implementation testing

#Reason_to_join_us: * Good hike on current CTC

* Friendly Environments + Supportive staff

* Lots of celebrations of festivals and birthday

* Growing 5+ years old Product-based IT company

• Understanding ongoing hiring needs of their business and establishing the right sourcing mix in order to generate a strong pool of talent for open roles
• Drafting & publishing attractive job advertisement and managing responses
• Reaching out to target talent via social networks
• Designing & conducting engaging talent outreach campaigns
• Speaking with applicants about requirements to drive applications & engagement
• Doing the first-round screening for applicants & ensure a strong candidate experience
• And team leading spirit.

• 5 to 7 Years of relevant experience into Recruitment.
• Exposure to multi department hiring
• Ability to deliver under pressure