GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.

What Makes You The Right Fit :

Engineering Degree
0-2 years experience in customer support or success roles.
Must be able to work in the US time zone (US and Latin America markets)
Ability to communicate with customers by email, chat, and phone.
Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships
Customer-focused attitude.
Willingness to work in a Startup.

Your Primary Responsibilities :

You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
Onboard new customers and help them digitalise their workflows in our software.
Conducting training sessions for Users to ensure the right understanding of the Product
Keeping a track of the Product adoption.
Maintain a profitable relationship with the clients.
Play a key role in sharing the voice of users with the rest of the team.
Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
Work closely with the Quality Assurance team.
Identify and report bugs & customer requests using JIRA.
Owner of the Self-Help knowledgebase of GaragePlug.

Performance Parameters :

Renewals
Upsell, Revenue generation
Prevention of Churn
Maintain NPS Score
Support Response Time

Perks for you :

Work in fast globally growing Start-Up
Work with industry experts
Opportunity for international travel

Location : Bangalore.

Apply through this link
https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america" target="_blank">https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america

What Makes You The Right Fit :

Engineering Degree
0-2 years experience in customer support or success roles.
Must be able to work in the US time zone (US and Latin America markets)
Ability to communicate with customers by email, chat, and phone.
Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships
Customer-focused attitude.
Willingness to work in a Startup.

Your Primary Responsibilities :

You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
Onboard new customers and help them digitalise their workflows in our software.
Conducting training sessions for Users to ensure the right understanding of the Product
Keeping a track of the Product adoption.
Maintain a profitable relationship with the clients.
Play a key role in sharing the voice of users with the rest of the team.
Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
Work closely with the Quality Assurance team.
Identify and report bugs & customer requests using JIRA.
Owner of the Self-Help knowledgebase of GaragePlug.

Performance Parameters :

Renewals
Upsell, Revenue generation
Prevention of Churn
Maintain NPS Score
Support Response Time

Perks for you :

Work in fast globally growing Start-Up
Work with industry experts
Opportunity for international travel

Location : Bangalore.

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Software Engineer, Memorres

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About GaragePlug Workshop Software

Founded :

2017

Type :

Product

Size :

20-100

Stage :

Bootstrapped

About

GaragePlug is a transportation cloud-based platform that assists service organizations in increasing their operational efficiency and creating a memorable customer experience that will win a client for life. Specifically, GaragePlug helps these organizations win customers for life by providing them with an unforgettable experience.

It was established in 2017 by seasoned professionals in the automotive business, and it is now being supported and extended by hundreds of industry experts. Its one-of-a-kind digital customer engagement and operations management system was developed with careful consideration given to all of the potential obstacles that a company that provides automotive service may face. Currently relied on by hundreds of enterprises across more than 12 countries, GaragePlug is rapidly growing internationally!

Connect with the team

Shubhra S

Rohit Bhatnagar

Manish Sanger

Ashish Shrivastav

Ashok D

Aditya Chikte

Company social profiles

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LAMP Stack

+2 more

Senior Software Engineer The Company - ShawAcademy.com Design and technology are at the forefront of our focus to deliver the best, live, online education on the planet. As the largest provider, we must deploy complex engineering solutions, while being in a ground-breaking sector of education requires innovation in UI/UX, graphical and interaction design. We're always looking for the best candidates and love to work with the most technically strong and most creatively minded individuals. The Position The company seeks to further expand with the addition of a Senior Software Engineer who will hold the ability to further develop their career within the business. This is a permanent, full-time position, offering an excellent salary and benefits, plus exceptional career prospects. This role will suit an ambitious, hardworking and highly driven individual who has a proven track record of working within a role of this nature to join our growing team in Bengaluru. Working with the Shaw Academy gives all our engineering team a massive opportunity to work with the latest technology with a great deal of creative freedom. We like to work in small teams so any work you do will have a massive impact on the business! Key Responsibilities & Accountabilities: We're looking for passionate, creative developers who are excited about solving new problems. As a Senior Software Engineer, you'll work with everything from front-end HTML, CSS and JS (AngularJS and other) to server-side PHP, Python, C and several other different data stores including MongoDB and Elasticsearch. What you'll do: • Work in an agile team of 5-7 software engineers, QA engineers and product owners • Play an active role in developing new features for a high performance, scalable web platform • Play a central role in creating the best online education environment in the world • Assess and communicate how your work impacts business and other systems • Write and test clean, secure and scalable features and services • Solve non-trivial coding and architecture problems with simple and innovative solutions • Mentor less experienced members of the team Skills & Experience Required: • A recognised third-level degree in Computer Science, Engineering or similar • You have a minimum of 3 years of hands-on software development experience • You have experience with coding in more than one programming language, e.g. Python, C, C++, C#, Java, Ruby or PHP • Experience with AngularJS, MongoDB, Chef and PHP (Laravel 4) is a plus but not required • You are an open source fanatic • You have a sound understanding of programming fundamentals and their application to highly scalable web based systems What we like to see: • Any open source code or example projects that you're proud of • Blog around the subject of software development or technology • Evidence of your passion for building great software • Experience working in an agile team Salary / Remuneration: • Competitive basic salary in addition to a generous, uncapped commission structure • Opportunity to join a rapidly expanding technology-based firm with a foundation of real talent, and work with real innovators whilst achieving ones own goals.

Senior iOS Developer

at Akeed

2 recruiters

Posted by Darshan Puranik

Muscat, Oman

3 - 7 yrs

₹12L - ₹18L / yr

iOS App Development

Swift

Xcode

Objective C

We are looking for a mid level experienced iOS developer to join our existing team. We've already built app we're looking for an experienced developer to complete our team and help us to improve our app to the next level. We are looking for a passionate IOS developer who is looking to pursue their career in a rich learning environment. The successful candidate will be given full support to introduce any new initiatives they are passionate about to help company’ growth. You will also have the opportunity to build new products from scratch. Build delightful user experiences with beautiful UI, engaging animations, and optimal performance Work with the team to write new features and UI in existing iOS apps Design and build an awesome UI/UX for iPhone apps - Write high quality iOS, Swift, and Objective C code Contribute to our quality processes by writing automated unit and integration tests for use in continuous integration Technical Requirements: Knowledge of: Designing and developing applications for iOS using Swift, Pods or objective C Clear OOP concepts Sound skills with iOS SDK, Memory Management & Caching. Analytical mindset to define problems, we believe that defining a problem actually means problem 90% solved. Experience on third party libraries, Location & Maps API. Source code repository knowledge Material Design, mobile architectures, adaptive auto layouts Build & publish to app Store, exposure to crash reporting Interface to clients in need based scenarios Several apps already listed in the app store Experience writing apps that consume RESTful services A great understanding of Object Oriented Design, MVC, and web architecture Understanding of web architecture and communication Knowledge of SQL Experience writing apps for On-demand delivery is a huge plus.

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