
GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.
What Makes You The Right Fit :
- Engineering Degree
- 0-2 years experience in customer support or success roles.
- Must be able to work in the US time zone (US and Latin America markets)
- Ability to communicate with customers by email, chat, and phone.
- Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships
- Customer-focused attitude.
- Willingness to work in a Startup.
Your Primary Responsibilities :
- You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
- Onboard new customers and help them digitalise their workflows in our software.
- Conducting training sessions for Users to ensure the right understanding of the Product
- Keeping a track of the Product adoption.
- Maintain a profitable relationship with the clients.
- Play a key role in sharing the voice of users with the rest of the team.
- Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
- Work closely with the Quality Assurance team.
- Identify and report bugs & customer requests using JIRA.
- Owner of the Self-Help knowledgebase of GaragePlug.
Performance Parameters :
- Renewals
- Upsell, Revenue generation
- Prevention of Churn
- Maintain NPS Score
- Support Response Time
Perks for you :
- Work in fast globally growing Start-Up
- Work with industry experts
- Opportunity for international travel
Location : Bangalore.
Apply through this link
https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america" target="_blank">https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america

About GaragePlug
About
GaragePlug is a transportation cloud-based platform that assists service organizations in increasing their operational efficiency and creating a memorable customer experience that will win a client for life. Specifically, GaragePlug helps these organizations win customers for life by providing them with an unforgettable experience.
It was established in 2017 by seasoned professionals in the automotive business, and it is now being supported and extended by hundreds of industry experts. Its one-of-a-kind digital customer engagement and operations management system was developed with careful consideration given to all of the potential obstacles that a company that provides automotive service may face. Currently relied on by hundreds of enterprises across more than 12 countries, GaragePlug is rapidly growing internationally!
Candid answers by the company
GaragePlug is an automotive cloud platform that helps service businesses achieve operational efficiency and enhance customer experience. The platform provides end-to-end digital solutions for auto repair workshops and detailing centers.
Connect with the team
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Location: Indore (On-site)
Employment Type: Full-time
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- Upsell and cross-sell services to current clients when relevant.
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IMP: Please read through before applying!
Nature of role: Full-time; On-site
Location: Thiruvanmiyur, Chennai
Responsibilities:
Build and manage automation workflows using n8n, Make (Integromat), Zapier, or custom APIs.
Integrate tools across JugaadX, WhatsApp, Shopify, Meta, Google Workspace, CRMs, and internal systems.
Develop and maintain scalable, modular automation systems with clear documentation.
Integrate and experiment with AI tools and APIs such as OpenAI, Gemini, Claude, HeyGen, Runway, etc.
Create intelligent workflows — from chatbots and lead scorers to content generators and auto-responders.
Manage cloud infrastructure (VPS, Docker, SSL, security) for automations and dashboards.
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Requirements:
Hands-on experience with n8n, Make, or Zapier (or similar tools).
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Working knowledge of JavaScript and basic Python for API scripting.
Strong understanding of REST APIs, webhooks, and authentication.
Experience with Docker, VPS (AWS/DigitalOcean), and server management.
Proficiency with Google Sheets, Airtable, JSON, and basic SQL.
Clear communication and documentation skills — able to explain technical systems simply.
Who You Are:
A self-starter who loves automation, optimization, and innovation.
Comfortable building end-to-end tech solutions independently.
Excited to collaborate across creative, marketing, and tech teams.
Always experimenting with new AI tools and smarter ways to work.
Obsessed with efficiency, scalability, and impact — you love saving time and getting more done with less.
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A strategic and hands-on role at the intersection of AI, automation, and operations.
The chance to shape the tech backbone of Jugaad and influence how we work, scale, and innovate.
Freedom to experiment, build, and deploy your ideas fast.
A young, fast-moving team where your work directly drives impact and growth.
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30% Business Partnership
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- Be responsible for working on D365 CRM development, support, and integration projects.
- Lead or participate in design and architecture sessions with key business users, gathering and documenting business processes and requirements for the system.
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Qualifications and Skills :
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- Hands-on experience with frameworks - Code ignitor / Laravel.
- Familiarity with MySQL databases and their declarative query languages.
- Understanding fundamental design principles behind a scalable application.
- Strong knowledge of the common PHP or web server exploits and their solutions.
- JavaScript Frameworks - jQuery/Angular
- Knowledge of version control systems like GIT (mandatory).
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- Design, code, test, debug, and document software according to the functional requirements.
- Develop, maintain, and support programs/tools for internal and external clients.
- Analyze, diagnose, and resolve errors related to their applications.
- Define project planning and execution and on-time delivery.
- Familiarity with Agile project Methodologies.
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- Write clean, well-designed code.
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- Excellent verbal and written communication skills
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● Oversee front-end and back-end development teams and their projects
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● Advanced proficiency in MEAN Stack (NodeJS, Mongo DB, Express, Angular)
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process, continuous integration, and delivery.
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● Javascript
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● Mongo DB
● Angular 4+
● HTML5
● CSS3
● Go Lang
● Version Control - Git or Bitbucket
Content writer
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https://zenonco.io/">ZenOnco.io is the world’s first integrative oncology healthtech platform. At ZenOnco.io, we aim to extend life and improve the quality of life for cancer patients through integrative oncology treatment, which covers both medical treatment as well as complementary treatment (Nutrition, emotional wellness, fitness, and community support).
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We believe in innovation, dedication and commitment. While we have the thrill to seek out and capture the world, we are looking for a responsible partner in you. If you feel you can become one of us, apply today.
Company introduction video: https://bit.ly/ZenOncoIOintroduction">https://bit.ly/ZenOncoIOintroduction
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Content Writer responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication. If you’re familiar with producing online content and have an eye for detail, we’d like to meet you. Feel free to share samples of your work or portfolio of your published articles, along with your application.
Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness.
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- Write clear marketing copy to promote our products/services
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- Proofread and edit blog posts before publication
- Coordinate with marketing and design teams to illustrate articles
- Promote content on social media
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- Familiarity with web publications
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- Education BSc in Marketing, English, Journalism or related field
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You will get:
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*H1 is a Spanish fin/proptech that revolutionizes the mortgage market by offering bank-risk approved loans before knowing the house an individual wants to purchase. It also offers a powerful selling tool for real estate agents and developers that helps manage their businesses. From there, H1 is building a community of millions of high credit profile users (individuals + companies) that use the credit marketplace technology to access a multiproduct platform (including banking and non-banking capital and multiple financial and credit scoring products) that becomes a financial partner for individuals and companies as well as a personal documentation encrypted storage for all family or group members (SAAS model).
*H1 is the future of digital banking.
*Recently capitalized, and in a strong growth phase to expand nationally and into 5 additional countries.
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H1 seeks front-end developers with experience on React, UX and responsive layout for our development team
In this role, you will report directly to the CTO
Agile based organization, with bi-weekly sprints on long-term project
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- Build an extraordinary tech product (software) from an user centric perspective, for all the different actors involved with the organization and in direct contact with the technology (clients, management, finance, risk/operations team, commercial team, marketing, etc.)
- Working with the CTO to build the roadmap and agile based organization required.
- Receive and react to product feedback from all internal and external stakeholders
- Create and optimize company web applications
- Product KPIs, and product releases on a recurring basis
- Producing reports to monitor level of usability, engagement, etc. (product metrics and analytics)
- Contributing to deliver the expected results from a usability and engagement perspective
About You:
- With strong software product background, and extraordinary capabilities in terms of product strategy development and usability
- 3-6+ years robust experience on developing software products in an agile based organization
- Demonstrated success in bringing new products to market, capturing market share and delivering market leading products and services.
- Clear examples of products managed or developed during his/her career
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- Academic education in tech/product/digital related careers
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Skills:
- Great flavour towards software products
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- Deep knowledge of the digital world
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- ReactJS on typescript with class and hooks
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- Creative thinker
- Works well in a team and with a wide range of people from different backgrounds and ages
- Organised and methodical
- Succeeds under pressure
- Is able to have fun and keep a positive atmosphere in the team
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Tech Hub in India: Office in Bangalore, Karnataka (India). Full tech team between Madrid, Spain + Bangalore, India
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