Community Head

at Top VC funded growth platform for knowledge creators.

Agency job
via Merito
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Remote, Gurugram, Bengaluru (Bangalore)
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6 - 20 yrs
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₹15L - ₹30L / yr
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Full time
Skills
Customer Success
Business Development
Problem solving
Content Strategy

Head of Creator Community (Remote)

Headquartered in California and Y Combinator-backed, the client is a Shopify-like platform for creators & knowledge professionals (coaches, instructors, experts, etc.) to launch, manage and grow their business online.

Founded by IIT/ IIM/ BITS/ Yale/ BCG Alumni and 3X Entrepreneurs, we are well funded and backed by top Indian VC firms along with start-up veterans like Kunal Shah (CRED) and founding team members at OYO.

Key Responsibilities :
Responsible for developing a sense of community amongst the Client creator base
Ensure all Client creators are benefiting from the community
Formulate customer delight moments
Develop non-product solutions that will enable retention and increase customer satisfaction
Develop partnerships that will help in creator retention

Required Skills :

4+ yrs experience in a startup environment
Strong interpersonal skills, ability to form relationships and build a network
Good network amongst influencers
Content Writing
Strong problem solving skills
3 best things about the job -
A great opportunity to learn and develop yourself, immense career growth
Be part of the leadership team at one of India's fastest-growing start-up
Flexibility and complete ownership of your work

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