Project Manager - Customer Success

Job Overview:

Tthis role requires to Lead the project, Preparing, scheduling, coordinating and monitoring the assigned engineering projects. Monitoring compliance to applicable codes, practices, QA/QC policies,

performance standards and specifications. Interacting daily with the clients to interpret their needs and requirements and representing them in the field.

Responsibilities:

 Preparing, scheduling, coordinating, and monitoring of assigned engineering projects.

 Reviewing the engineering tasks and initiating the necessary corrective actions.

 To ensure that the full compliance of sub-contractors with Company Quality policies with the requirements of this method statement.

 To ensure that all the equipment required executing the works according to the BMS project are available, in good condition, and provide any additional equipment that might be required.

 To co-ordinate with the Electrical, QA, QC & EHS for a safe and proper execution of the works.

 Liaise with Client / Consultant for execution of works as per BMS project activities

 Collect and analyse project information to create status reports and recommend future actions

 Allocation of required labour through co-ordination with the Project Manager.

 Take precautionary measures concerning protecting works from hot weather, wind, rain and sun.

 Ensure that all works activities will be carried out in accordance to approved drawings, specifications and quality.

Project Manager – Capital Markets

Chella Software are a global software provider of fintech solutions for central banks, exchanges, central counter parties, and financial market intermediaries. They meet the software needs of customers in India, the Middle East, Africa, Singapore, and the USA.

Key Responsibilities:

1. Project Planning & Documentation

2. Risk & Dependency Management

3. Stakeholder & Client Communication

4. Review & Governance Cadence

5. Reporting & Visibility

6. Coordination & Collaboration

7. Client Relationship Management

We are looking for a detail-oriented Project Planning professional to manage project timelines, documentation, and stakeholder coordination. The role involves maintaining and updating project planning templates including milestones, deliverables, risk logs, and dependency trackers. You will be responsible for driving regular review cadences (weekly/fortnightly), stakeholder meetings, and ensuring clear communication with clients including MOMs, scope changes, and escalations. The candidate will identify bottlenecks, manage internal and external dependencies, and ensure smooth cross-functional coordination. Additionally, the role requires maintaining visibility across projects, managing escalation matrices, and supporting timeline renegotiations when required. Strong organizational skills, communication, and proficiency in Excel and PPT are essential.

Interview process

1st round Virtual

2nd round Face to Face

Skills:

Required Skills & Qualifications

• M.B.A or equivalent in sales and marketing with a B.E / B.Tech in Computer Science, Information Systems, Electrical, Electronics or a related field.
• 5+ years of experience in a IT Project management
• Ability to understand and explain technical concepts to technical and non-technical stakeholders.
• Basic knowledge of databases, APIs, and enterprise systems integration.
• Strong communication and presentation skills.
• An analytical mindset with attention to detail and problem-solving skills.
• Familiarity with capital markets concepts such as trade lifecycle, securities
• settlement, depositories, custodians, and regulations will be an advantage.