Cutshort logo
SaaS Product Company logo
Project Manager - Customer Success
SaaS Product Company
Project Manager - Customer Success
SaaS Product Company's logo

Project Manager - Customer Success

at SaaS Product Company

Agency job
8 - 12 yrs
₹12L - ₹25L / yr
Bengaluru (Bangalore)
Skills
Project Management
Project Manager
Customer Success
SaaS
Product support
Implementation

Project Management

  • Develop the integrated project plans to determine time frame, procedures for accomplishing projects
  • Assess consolidated project plans for dependencies, gaps and continued business value
  • Plan and manage project closure and/or transitions
  • Work with stakeholders to establish and gain consensus on project goals, objectives and deliverables
  • Conduct project reviews to recommend changes to project schedules or resource requirements
  • Document and track project scope, changes, issues and risks that affect implementation
  • Facilitate the daily stand-up to achieve team consensus
  • Eliminate conflicts and assist in developing solutions to manage roadblocks
  • Plan and manage testing cycle with customer

Customer Success

  • 3-5 years experienced engineer in design; pre / post implementation tracking / successful execution on the following categories:
  • Building management systems
  • Security systems / cameras; sensors; beacons
  • IOT implantation within campuses / buildings
  • IT security systems – understanding of the way they work / get implemented
  • Comfortable with client interactions and working with client’s vendors / partners

Other Areas:

  • Participates periodically in client meetings or business development presentations as part of a Team to help demonstrate our capabilities. Assists with the development of marketing materials and support

Information/data. Maintains a working knowledge of business unit’s available product and service offerings.

Requirements:

Qualifications

  • Bachelor's degree or above in computer science, information systems, technology, engineering are preferred.

Other disciplines are welcome to apply if you have a strong interest or sufficient knowledge in IT domains

  • At least 4 years of experience in IT Project Management role and 6 years total professional experience
  • Strong communication skills, well-versed in English (spoken and written) to facilitate cross border

Communications and collaborations

  • Strong stakeholder management skills to communicate across various departments and levels
  • Strong time management skills, detailed and results-oriented
  • Familiar with startup environment and understanding of dynamics between design, engineering, product and customer service is a plus
  • Experience with agile and project management software like Jira
  • Committed to the values of integrity, accountability, and customer centric
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

Remote only
6 - 8 yrs
₹10L - ₹18L / yr
Automation, Typscriptng
cypress

Design and implement a Cypress + TypeScript automation framework

Define and drive the automation strategy across teams

Build and scale:

  • Smoke tests
  • Regression suites
  • API and end-to-end automation
  • Integrate automation into CI/CD pipelines
  • Introduce AI-powered testing approaches (including TestRail AI)
  • Mentor QA engineers and collaborate with external suppliers



 What We’re Looking For

6+ years in QA Automation

Strong experience with Cypress and TypeScript

Proven track record building automation frameworks from scratch

Experience defining test strategies in complex environments

Solid API + UI automation experience

Strong stakeholder and communication skills



 Nice to Have

  • Experience with TestRail / AI-driven testing
  • Exposure to enterprise-scale transformation programmes
  • CI/CD tools (Azure DevOps, GitHub Actions)
Read more
A real time Customer Data Platform and cross channel marketing automation delivers superior experiences that result in an increased revenue for some of the largest enterprises in the world.
A real time Customer Data Platform and cross channel marketing automation delivers superior experiences that result in an increased revenue for some of the largest enterprises in the world.
Agency job
via HyrHub by Shwetha Naik
Bengaluru (Bangalore)
2 - 3 yrs
₹8L - ₹10L / yr
Business Development
SaaS



 Preference is SAAS/ Mar-tech experience.

 2+ years of experience in BD/Inside Sales for a technology company

(preferably B2B/Enterprise SaaS).

 Strong work ethic with ability to meet and exceed

commitments

 Strong desire to progress in a sales career

 Experience in using social media tools and sales CRM tools

 Deep appreciation of technology and its ability to create

value – especially in areas of big data analytics, machine

learning and personalization.


 Bachelor’s degree in business, sales or related fields

Read more
Expand My Business
Mumbai, Bengaluru (Bangalore)
3 - 7 yrs
₹20L - ₹30L / yr
skill iconPython
skill iconDjango
skill iconFlask

Sal: Upto 30LPA+ESOPs

Location: Bangalore and Mumbai

Hybrid work mode

EXP: 3-6y

Roles & Responsibilities

Cashflo, true to its name, is on a mission to unlock $100+ billion of trapped working capital in

the economy by creating India’s largest marketplace for invoice discounting to solve the

day-to-day cashflow problems faced by businesses. Founded by ex-BCG and ISB / IIM

alumni, and backed by General Catalysts and Elevation Capital, Cashflo helps democratize

access to credit in a fair and transparent manner.

Awarded Supply Chain Finance solution of the year in 2019, Cashflo creates a win-win

ecosystem for Buyers, suppliers and financiers through its unique platform model. Cashflo

shares its parentage with HCS Ltd., a 25 year old, highly reputed financial services company

has raised over Rs. 15,000 Crores in the market till date, for over 200 corporate clients.

Our leadership team consists of ex-BCG, ISB / IIM alumni with a team of industry veterans

serving as the advisory board. We bring to the table deep insights in the SME lending space,

based on 100+ years of combined experience in Financial Services. We are a team of

passionate problem solvers and big thinkers and are looking for like-minded people to join

our team.

We are looking for someone who loves a challenge, is ambitious, super tenacious and

persistent. S/he is a self-starter, thrives in a dynamic, small start-up environment, has a

knack for understanding customer needs, and loves to get sh*t done! If you check these

boxes - we want to talk to you!

The opportunity:

-Solve a complex $300+ billion problem at the cutting edge of Fintech innovation, and make

a tangible difference to the small business landscape in India

-Join a high performance, dynamic and collaborative work environment that throws new

challenges on a daily basis

-Be part of the early founding team and be directly responsible for driving the company's

success

Key Responsibilities

-As an early team member, you will get a chance to set the foundations of our engineering

culture. You will help articulate our engineering principles and help set the long-term

roadmap.

-Making decisions on the evolution of Cashflo's technical architecture

-Building new features end to end, from talking to customers to writing code


Our Ideal Candidate Will Have

● 3+ years of full-time software engineering experience

● Experience building scalable backend platforms (you've owned & built features from start

to

finish before)

● Thorough knowledge of SDLC

● Extensive knowledge of any of Python, Go, NodeJS

● Expertise on any RDBMS or NoSQL databases

● Understanding of messaging systems like RabbitMQ, Kafka and protocols

● Understands CI/CD pipelines

● Exposure to cloud providers like AWS, GCP or Azure

● Seen extensive scale and understands the evolutionary technical challenges

About You

-Product-minded. You have a sense for great user experience and feel for when something

is off. You love understanding customer pain points and solving for them.

-Get a lot done. You enjoy all aspects of building a product and are comfortable moving

across the stack when necessary. You problem solve independently and enjoy figuring stuff

out.

-High conviction. When you commit to something, you're in all the way. You're opinionated,

but you know when to disagree and commit. Mediocrity is the worst of all possible outcomes.

What’s in it for you

● Gain exposure to the Fintech space - one of the largest and fastest growing markets in

India

and globally

● Shape India’s B2B Payments landscape through cutting edge technology innovation

● Be directly responsible for driving company’s success

● Join a high performance, dynamic and collaborative work environment that throws new

challenges on a daily basis

● Fast track your career with trainings, mentoring, growth opportunities on both IC and

management track

● Work-life balance and fun team events

Read more
Appstean Infotech
Nikhita Chourasia
Posted by Nikhita Chourasia
Ahmedabad
2 - 4 yrs
₹4L - ₹9L / yr
Sales
Enterprise Resource Planning (ERP)
Customer Relationship Management (CRM)
Business Development
Direct sales
+1 more

We are seeking a talented and results-driven individual to join our team as a Business Development Manager specializing in selling of software products and services.

 

Industry Type: IT/ Software

 

Job Profile: Business Development  

 

Required Experience: 2-4 yrs

 

Location: Ahmedabad

Work from Office

 

Responsibilities

 

 

1.     End to end sales (Lead generation, Follow ups, Demo Presentation, Lead Closure, Client Facing) of company products and services

 

2.     Drive sales efforts within assigned accounts, identifying opportunities for upselling additional products or services and cross-selling complementary offerings to maximize revenue

 

3.     This is a critical role, and the person must possess a thorough knowledge of the organizations products/ services, working across all types of industries & building a cross-industry understanding. Initially this will be an individual contributor role but can be scaled up as per the demand & growth of the business.

 

4.     As a part of the Key Accounts Team of an assigned territory & Business, you will be charged up for the entire State.

 

5.     You must have specialized B2B knowledge, bias towards action and strive towards getting things done.

  1. Ensure brand matrix productivity through effective business planning & market updates

 

  1. Ensure timely follow-up on customer feedback, communicating progress and updates to clients and demonstrating our commitment to continuously improving their experience.

 

  1. Travel to assigned territory for business closures.

 

Qualifications

  • Bachelor's degree in Business Administration, Marketing, Computer Science, or related field; MBA preferred.
  • Proven experience of 3-5 yrs  in key account management, sales, or business development within the software industry.
  • Strong understanding of software products and services, including SaaS, PaaS, and enterprise solutions.
  • Excellent interpersonal and communication skills, with the ability to build rapport and influence decision-makers at all levels.
  • Strategic thinker with a proactive approach to problem-solving and a track record of driving results.
  • Ability to work collaboratively in a cross-functional team environment and thrive in a fast-paced, dynamic organization.
  • Proficiency in CRM software and other relevant tools for account management and sales tracking.


If you are a motivated and customer-focused professional with a passion for technology and a drive for sales success, we invite you to apply for this exciting opportunity. Join us in delivering innovative software solutions and driving growth for our key accounts.

Top of Form

 

 

 

Read more
Satcon technologies
Remote, Bengaluru (Bangalore)
1 - 5 yrs
₹4.2L - ₹6L / yr
skill iconPHP
skill iconLaravel
Fullstack Developer
SaaS
skill iconDocker
+4 more

Build the future of 3D virtual and hybrid events with Sarcon. Fast-growing profitable startup working with top brands across the globe.
We are recognized by the Government of Singapore & are a NASSCOM 10K startup. We also have a bunch of prestigious recognitions to our name. Our technology has powered virtual, hybrid and physical events of all sizes, from large international conferences to focused B2B meets in industries ranging from defense, information technology, aerospace to medicine and nanotechnology. The engineering team behind Sarcon consists of patent-holding engineers having worked for the likes of Intel, Qualcomm, Oracle, and L-Brands. We are continually working on adding products and features to our arsenal to make your events world-class.

In this role you would get to work closely not only with a highly smart and dedicated group of technologists but also with the sales and customer success teams as you help deliver the delightful experience customers have started to expect from Sarcon.

The role would be of interest to you if:

1) You want to build a world-class B2B2C product (A product used by businesses and end customers).
2) Are excited by the prospect of building cutting edge, scalable,secure, and intuitive applications.

3) You want to work on a product that is seeing exponential growth in demand and are excited by the challenges of building technology to support this demand

4) You want to work on stuff where the impact of your work will be seen by hundreds of thousands of industry leaders across industries

5) You want to push yourself to your limits and build a world-beater


Bonus-
Experience with Docker
Setting up scalable systems on the cloud 

 

Key responsibilities:

1. Work on full-stack development with Primary Laravel PHP, JavaScript & Secondary- NodeJS,React

2. Work on building high-performance scalable applications for the global audience

Salary is negotiable for rockstar candidates.

Read more
Codvoai
at Codvoai
1 recruiter
Ramya Gavireddy
Posted by Ramya Gavireddy
Remote only
4 - 10 yrs
₹6L - ₹15L / yr
skill iconData Analytics
Data Visualization
PowerBI
Tableau
Qlikview
+3 more

Power BI Engineer 

Company Overview: 

 

At Codvo, software and people transformations go hand-in-hand. We are a global empathy-led technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day. 

We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results. 

 

What we're looking for :


  • You should have strong technical and analytical skill with more in SQL Server, reporting tools like Tableau, Power BI, SSRS and .Net. 
  • You have experience in OLAP, UI/UX and Dashboard building.
  • You should have experience for proper understanding of the project deliverables. 
  • You should possess excellent communication skills. 

Responsibilities:

  • You will be responsible for the respective tasks assigned in the project. 
  • You will be responsible for the deliverable with proper quality, in planned time and cost adhering to the industry standards that will be defined for the project. 
  • You will be involved in client interaction. 

 

 

Read more
Saasspot Technologies Pvt Ltd
Navi Mumbai, Mumbai
3 - 7 yrs
₹8L - ₹12L / yr
skill iconNodeJS (Node.js)
skill iconExpress
skill iconPostgreSQL
skill iconElastic Search
skill iconAmazon Web Services (AWS)
Amplispot, a product of SAASSPOT is a pre-configured marketing automation platform. A "Do It for Me" marketing where our expert's design, schedule & configure content and campaigns. Providing your agents/advisors with a bot-based platform to approve the content & campaigns. We endeavor to help organizations engage their existing and prospective customers via their network of agents/sub-brokers/advisors on the digital dimension. We are looking for energetic and committed folks ready to grow along with us and help us build an awesome product and a great organization.

Responsibilities :

- Knowledge of Node.js and frameworks available for it {such as NestJS, Express, StrongLoop, etc.}

- Experience in Database, Postgres Preferred.
- Integration of user-facing elements developed by front-end developers with server-side logic
- Writing reusable, testable, and efficient code
- Design and implementation of low-latency, high-availability, and performant applications
- Implementation of security and data protection
- Integration of data storage solutions 
- Strong proficiency with JavaScript

 

Read more
Impact Guru
at Impact Guru
15 recruiters
Vasundhara  Chakraborty
Posted by Vasundhara Chakraborty
Mumbai
0 - 3 yrs
₹3L - ₹7L / yr
Google Adsense
Facebook Marketing
Search Engine Marketing (SEM)
campaign
performance marketing

Job Description:

 

Responsibilities:

 

·

Own end-to-end

execution, measurement, reporting, and optimization of campaigns across

channels with goals to increase New users Acquisition, Scale GMV across the

campaign, and deliver platform GMV & ROAS

·

Partner with

internal teams to optimize campaign performance (targeting, optimization,

creative direction, etc.)

·

On a day-to-day

basis, you will be expected to optimize campaigns based on data breakdowns and

insights.

·

Understand ways to

scale campaigns across platforms in an optimal manner.

·

Perform interest

research in Facebook using audience insights and ads manager.

·

Create audiences on

Facebook for custom, lookalike, and saved audiences.

·

Perform keyword

research using keyword planner and any other tools

·

Understand

operations of Facebook business manager, Google ads, pixels, etc.

·

Create a digital

media plan based on requirements across multiple platforms

·

Understand how

content works across different social media platforms

·

Create insightful

reports based on data from performance marketing campaigns

·

Tag with your copy

and art partners to achieve a digital-first creative output on campaigns.

Eligibility

·

Strong communication

skills

·

Strong creative and

analytical skills

·

Be able to take 100%

ownership of the process from start to finish

·

Strong quantitative

mindset & data-driven approach to digital marketing; expert in excel-based

data modeling, analytics tools.

·

Ability to multitask

in a fast-paced work environment.

·

Punctual and

dedicated to meeting goals & deadlines.

·

Able to effectively

work independently, and as part of a team.

·

An early adopter

attitude towards technology

Read more
CSR Research & Consulting Pioneer
CSR Research & Consulting Pioneer
Agency job
via Unnati by shishira srinivasan
Kolkata
3 - 6 yrs
₹3L - ₹8L / yr
Software Testing (QA)
Manual testing

 

Are you looking to boost your knowledge and career in the research field? Then read on.

 

Our client is a decade-old CSR & Development sector Advisory & Tech firm that works with Corporate, NGOs, Government and Funding agencies on innovative solutions and sustainability programs to help the underprivileged. It works with its partner organisations across 4 South Asian countries and has successfully covered more than 10 million people to create impactful and sustainable services for them. Their web and mobile Project monitoring platform helps companies track their CSR initiatives and projects across geographies in a transparent manner.

 
Their tremendous team consists of sociologists, educationists, nutritionists, project managers among others who are using their strong understanding of various geographies and the technology at their disposal to evaluate relevant CSR and development opportunities and practices. They have multiple non-profit partnerships across the South Asia region to implement the programs successfully. They are now extending their expertise and partnerships.
 
As a QA Tester, you will be working with cross-functional teams to ensure quality throughout the software development lifecycle.

What will you do:

  • Writing efficient test +plans and test cases that exercise all logic paths
  • Utilizing testing tools to enhance the efficiency and effectiveness of the testing environment
  • Running various tests on new software products to ensure that programs satisfy all specifications and requirements
  • Reporting bugs and errors to development teams and troubleshooting issues
  • Executing test cases (manual or automated) and analyzing results
  • Conducting post-release/ post-implementation testing
  • Recording all defect details, creating and distributing reports outlining the types of defects found and the steps taken to resolve these issues
  • Finding out bugs on web applications as well as mobile application and also taking care of the process flow of the same

 

Candidate Profile:

What you must have :

  • Prior experience in quality assurance role
  • Working knowledge of SQL
  • Experience in test cases design / development, execution and defect reporting
  • Excellent analysis and troubleshooting skills
  • Familiarity with Agile frameworks, regression testing, load time testing, security testing is a plus    

 

Read more
TetraSoft
at TetraSoft
1 video
8 recruiters
Chandrika Yaminedu
Posted by Chandrika Yaminedu
Hyderabad
8 - 15 yrs
Best in industry
skill iconPython
DevOps
skill iconJava
Data Structures
skill iconNodeJS (Node.js)
+3 more

Role- Full time
Experience Level- 8 to 13 Years
Job Location- Hyderabad
Key Responsibilities :

Serves as a technical point of contact within the organization by:

Influencing the product requirements, behaviour and design (Automation Platform)

Driving early adoption of technology, features and best practices around product development

Lead development at all layers GUI, Backend ( DevOps Tools API integration) & DB

Work with a team of developers and testers in a highly agile environment to produce high-quality software.

Design and developing house tools. Also, expected to demonstrate new ideas through prototypes/Proof of Concepts.

Evaluate and Assess newer technologies/architecture for product development

Keeping up to date with emerging technologies/tools in DevOps Space and developments trends to assess the impact of the projects.

 

 

Must have:

Should possess Bachelors/Masters/ PhD in computer science with a minimum of 8+ years of experience

Should possess a minimum of 3 years of experience in Products/Tools Development

Should possess expertise in using various DevOps tools libraries and API's (Jenkins/JIRA/AWX/Nexus/GitHub/BitBucket/ SonarQube)

Experience in designing and developing products, tools or test automation frameworks using Java or Python technologies.

Should have a strong understanding of OOPs, SDLC (Agile Safe standards), STLC

Proficient in Python, with a good knowledge of its ecosystems (IDEs and Frameworks)

Familiar with designing and developing applications using AngularJS, HTML5, Bootstrap, NodeJS, MongoDB, etc.

Experience in implementing, consuming and testing Web services Rest APIs would be an added advantage.

Experience working as a Full-Stack developer would be an added advantage

Regards,
Talent Acquisition Team

Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos