Project Manager - Customer Success

Vakilsearch is the leading Legal, Tax and Compliance (LTC) Company in India. We are here to revolutionize the way business work with the Government. We are working on exciting and transformative products to revolutionize the LTC space. At Vakilsearch, we believe the

future of legal in India lies in great products.

Responsibilities:

• Growth Strategy & Execution: Develop and implement comprehensive growth strategies to achieve consistent year-over-year revenue growth.
• Identify and capitalize on new growth opportunities through data-driven analysis and market insights.
• User Acquisition & Retention: Drive new user acquisition and retention initiatives, focusing on both organic and paid channels.
• Optimize user funnels and improve conversion rates.
• Scale and optimize successful marketing campaigns and product category launches.
• Revenue Operations: Manage end-to-end revenue operations, including KPI planning, sales operations, and customer NPS.
• Improve sales-attributed revenue share through strategic initiatives.
• Implement and optimize CRM solutions.
• P&L Management: Hold P&L responsibility for the Marketing & Sales functions, ensuring positive cash flow and efficient budget allocation.
• Monitor and report on key financial metrics.
• Team Leadership: Build, lead, and mentor a high-performing marketing and sales team.
• Establish and manage freelance teams to optimize costs and scale operations.
• Digital Marketing & Brand Management: Lead digital marketing strategy and execution across B2C, B2B, and B2I verticals.
• Develop and execute targeted marketing campaigns and promotions to enhance brand visibility and user engagement.
• Increase organic traffic through SEO and content marketing.
• Manage and execute social media and PPC campaigns.
• Product Marketing: Launch and manage marketing campaigns to improve product visibility and engagement.

Qualifications:

• 10+ years of experience in Growth, Performance Marketing, Digital Marketing, Sales, Revenue Operations, and P&L Management.
• Proven track record of driving significant revenue growth in high-growth B2C organizations.
• Strong experience in managing large-scale marketing campaigns and budgets.
• Expertise in user acquisition, retention, and conversion optimization.
• Proficiency in digital marketing tools and platforms, including SEO, PPC, and social media marketing.
• Experience with CRM systems (e.g., LeadSquared, HubSpot).
• Strong leadership and team management skills.
• Excellent analytical and problem-solving abilities.
• Strong understanding of data-driven marketing and performance analysis.

Job Title: React Lead Developer

Location: Airoli, Mumbai

Work Mode: Work from Office (WFO) – Full-time

About the Role:

We are seeking a highly skilled and experienced React Lead Developer to join our growing team in Airoli, Mumbai. The ideal candidate will lead front-end development efforts, mentor developers, collaborate closely with cross-functional teams, and play a key role in delivering scalable, high-performance web applications.

Key Responsibilities:

• Lead the design and development of responsive web applications using React.js
• Collaborate with UX/UI designers, product managers, and backend teams to deliver high-quality products
• Write clean, maintainable, and well-documented code
• Optimize applications for performance and scalability
• Conduct code reviews and ensure coding best practices are followed
• Mentor and guide junior developers in the team
• Participate in architectural discussions and contribute to tech strategy
• Keep up with emerging trends and technologies in frontend development

Required Skills & Experience:

• 6+ years of experience in frontend development, with at least 3 years in React.js
• Strong proficiency in JavaScript (ES6+), HTML5, CSS3, Redux, and REST APIs
• Experience with React Hooks, Context API, and component-based architecture
• Familiarity with Webpack, Babel, and modern build tools
• Experience with version control tools like Git
• Exposure to Agile methodologies and CI/CD pipelines
• Strong problem-solving and debugging skills
• Excellent communication and leadership qualities

Nice to Have:

• Experience with TypeScript, Next.js, or React Native
• Exposure to cloud platforms (AWS/Azure)
• Familiarity with testing frameworks (Jest, Cypress, etc.)

Education:

Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field

Responsibilities:

• Close Deals: Use effective sales strategies to close real estate deals and provide a smooth experience for clients.
• Property Marketing: Promote Acequare Realty properties through targeted outreach and presentations.
• Meet Sales Targets: Consistently achieve revenue goals by converting leads into clients.
• Lead Conversion: Engage with leads, understand their needs, and offer tailored property solutions.

Additional Duties:

• Contact potential clients to promote current and upcoming real estate projects.
• Generate leads through calls, meetings, and marketing initiatives.
• Consult with clients to understand their preferences and budget.
• Maintain accurate client information in our CRM.
• Resolve client concerns and ensure customer satisfaction.

Requirements & Skills:

• Experience: Minimum 1 year of experience in real estate sales or telesales, preferably with a CP (Channel Partner) company.
• Sales Success: Ability to meet or exceed sales quotas.
• Lead Conversion: Strong skills in generating leads and converting them into clients.
• Communication: Proficiency in English and excellent interpersonal skills.
• Resilience: Ability to handle rejection and stay motivated.
• Negotiation: Strong negotiation skills to close deals and resolve client issues.

Age Criteria:

• Up to 30 years of age.

Salary Range : 18000/- to 45000/- (Depends upon experience & interview)

Job Description- Implementation Specialist

 What is the role?

As an Implementation specialist, you will focus on understanding & implementing incentive structures of our clients from various industries such as insurance, banking, IT services, FMCG etc and on delivering a world-class customer experience. The person who joins the team in this position must share our passion and commitment to serving our customers. The candidate should have experience in forging and building brand relationships. A good understanding of sales data for analytics is a must. Key Responsibilities

• Digitize Customer’s incentive programs after understanding data and customer requirements.
• Understands client’s data structures & consults client on optimizing the data templates
• Setup the client’s account with the initial data, create necessary data relationships & setup incentive programs
• Train & handhold client in using the platform & effectively manage their incentive structures on the platform
• Should be able to build analytical models to convert data into future templates so others can use them. • Build relationships with the existing clientele.
• Partners with Product, Project Manager, and other business owners to define the business need for the project.
• Coordinate with internal and external stakeholders to meet customer requirements and expectations.
• Support and contribute to stakeholders with the information needed for publication and user training documentation.
• Ability to contribute to implementation/Onboarding process improvements
• Performs other additional duties as assigned. What are we looking for? An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.•

 BE/MBA from a reputable university.

• Strong working knowledge of excel along with data analysis & reporting is a must
• 1-3 years of data analysis & business analysis experience. Consulting experience is a plus
• Hands-on experience in onboarding SAAS products.
  • Excellent problem solving skills & analytical aptitude
• An exceptional soft skill, including the ability to talk with both technical and business concerns.
• Must be able to work independently
• Ability to work effectively in a team environment.
• Weekly/monthly/quarterly status reporting to the stakeholder
• Ability to easily pivot from one task to another, including managing multiple projects and timelines. Whom will you work with? The selected candidate will be working with the Head of Product/Program management and will also get a chance to work with the Leadership on important customer projects.

What can you look for?

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Compass.

We are We at Compass strive to make selling fun with our SaaS incentive gamification product. Compass is the SaaS commerce , gamification software that automates and digitizes Sales Contests and Commission Programs. With game-like elements, rewards, recognitions, and complete access to relevant information, Compass turbocharges an entire salesforce. Compass also empowers Sales Managers with easy-to-publish game templates, leaderboards, and analytics to help accelerate performances and sustain growth. We are a fun and high-energy team, with people from diverse backgrounds - united under the passion of getting things done.

Rest assured that you shall get complete autonomy in your tasks and ample opportunities to develop your strengths.

Way forward If you find this role exciting and want to join us in Bangalore, India, then apply by clicking below. Provide your details and upload your resume.

All received resumes will be screened, shortlisted candidates will be requested to join for a discussion and on mutual alignment and agreement, we will proceed with hiring.

Job Profile:

We are looking for a Senior UX designer to join the Product Experience team assisting in research, design, and development of an innovative user-need based, engaging, and intuitive online SaaS platform. Work with real customers of the SaaS platform to better the design and advocate for users’ needs.

Key Attributes you'd need to possess:

• Problem Solver - Quick on your feet, some problems require creative solutions. Communicating those with peers and clients effectively, for presentations and walk through as well as support on client calls if needed.

• Team Player- Builds strong partnerships with product & engineering teams, and understands how to handle creative differences between teams and stakeholders to manage consistency at a brand level.

• User-Driven - Advocate for the user and get them the best experience driven by design. We believe in data, the numbers don’t lie! Using data to back design decisions get you extra points! 

• Business Acumen- Should be willing to learn and understand complex business challenges, and formulate solutions to solve the problems effectively. Someone who makes intelligent decisions - work effectively, plan better, and formulate solutions that can deliver returns.

Typical work week look like:

• Research- Conducting user research, client interviews, and usability testing to understand user needs; studying data patterns that highlight these using prospecting tools for performing Client-need Analysis, track their pain-points to develop a reach-out strategy.

• Ideation and Brainstorming- Brainstorming and designing new features for our SaaS platform based on research, tech requirements, and feature requests. Lots of white-boarding, paper scribbles, and ideas!

• Dev Support- Communicating with web developers, including providing input on any needed digital enhancements

• Manage the Brand Guidelines and Visuals- Designing and managing the information architecture for the marketing website and product, drafting information flows and designing wireframes, mockups and prototypes. Branding and Illustrations for OnlineSales.ai and its marketing website or any events the company will be showcased in.

Our ideal candidate should have:

• 4+ years of work experience in designing digital products or experiences

• Relevant Degree/Diploma or experience/certification in Product or Experience design

• Great understanding of user-centric design, responsive design and designing for web

• Good communication skills

• Software skills - Adobe CC or similar. Any tool you are comfortable with to design and prototype.

• Any experience in digital marketing is a plus.

• Good to have knowledge of CSS, HTML - we work hand in hand with developers

T

Job description

The role requires you to design development pipelines from the ground up, Creation of Docker Files,  design and operate highly available systems in AWS Cloud environments. Also involves Configuration Management, Web Services Architectures, DevOps Implementation, Database management, Backups, and Monitoring.

Key responsibility area
- Ensure reliable operation of CI/CD pipelines
- Orchestrate the provisioning, load balancing, configuration, monitoring and billing of resources in the cloud environment in a highly automated manner
- Logging, metrics and alerting management.
- Creation of Bash/Python scripts for automation
- Performing root cause analysis for production errors.

Requirement
- 2 years experience as Team Lead.
- Good Command on kubernetes.
- Proficient in Linux Commands line and troubleshooting.
- Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
- Hands-on experience with CI tooling preferably with Jenkins. 
- Proficient in deployment using Ansible.
- Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloudformation etc.
- Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache. 
- Scripting languages: Bash, Python, Groovy.
- Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.

Must Have:
Linux, CI/CD(Jenkin), AWS, Scripting(Bash,shell Python, Go), Ngnix, Docker.

Good to have
Configuration Management(Ansible or similar tool), Logging tool( ELK or similar), Monitoring tool(Ngios or similar), IaC(Terraform, cloudformation).

We are looking to hire a Full-time, Remote (India) Backend engineer with a flair for writing full stack code to help create a SAAS product from the ground up in a niche industry.
This will be the v2.0 of an existing legacy platform with paying customers. This position is within the first few hires in the founding team of the revamped company.
We are on a mission to build a truly world class product and deliver at high speeds with high quality.

Read on and apply for the job if you are a doer, likes no BS, think you're competent enough to get things done, wants some quiet time every day, wants to make a difference, values work life balance and enjoy life outside work.

Experience -

At least 3 to 4 years building scalable SAAS applications in the cloud. It would be great to showcase anything progressive. Education from premier institutions, git contributions, tech blogs, volunteering, pet projects, etc.

Responsibilities -
- Architect, write, deploy and own the (SAAS) product from a technical standpoint working closely with other devs on the team
- Create and deliver the product end-to-end all the way to the user
- Write highly performant code and continuously measure performance and make the application better based on benchmarks
- Debug production issues and keep the application quality high always
- Assist with hiring more people when the team grows
- Pick up any appropriate work as in any early-stage company

General Skills Needed -

- Should be able to build and deploy multi-tenant SAAS applications end to end
- Need to have a technology-agnostic mindset. Should be able to easily pick up any new technology based on the use case.
- Should be an expert software craftsman/craftswoman. Must own the code and be proud of what you build.
- Write well thought out, well-tested code with extensive unit tests and integration tests so that the addition of future features is easy.
- Must know cloud deployment concepts and be comfortable creating and maintaining cost-effective cloud deployment strategies. AWS experience highly preferred.
- Must be able to design and architect simple, market-tested yet highly scalable solutions
- Must be able to quickly iterate and produce working software at a high speed. Must not be shy to scrap and rebuild when there is a need
- Must be appreciative of documentation and write well-documented code and technical documentation alongside

Technical Skills Needed -
- Expert level knowledge in Python and Django. We are a Python/Django/Javascript/ReactJs/AWS shop.
- Must have good knowledge/experience in creating cost-efficient and scalable cloud deployments (AWS preferred)
- Must have good knowledge of industry-standard design patterns and tools
- Must have a good understanding of various frameworks on authentication and authorization, billing and metrics
- Some experience in data analytics and reporting - creating reports based on the data collected and deliver to the frontend
- Expertise with Frameworks

1. Django, or similar backend frameworks
2. PostgreSQL, MySQL, any NoSQL or other database technology

Perks -

- Opportunity to build a SAAS product from the ground up. Lots of challenges to tackle on
- Work remotely from anywhere within India
- Emphasis on work-life balance and professional development
- Flexible work hours and a lot of autonomy
- Work with a very informal team collaborating over slack. No meaningless meetings. Focus on getting things done and not hours put in
- Opportunity to grow the team with the company
- Market salary and a yearly bonus outside the salary based on company + individual performance
- Generous PTO plan

1. Develop new key account relationship and act as the main point of contact to ensure effective communication and services deliveries to meet or exceed client expectations
2. Provide ongoing customer and technical support for products and services
3. Assist in preparing quotations, provide pricing and availability of products
4. Entry of orders, process and invoices
5. Effectively communicate and coordinate with logistics and lab during all steps of the ordering process from inception to completion
6. Develop and maintain existing accounts by identifying customer needs and recommending relevant products/solutions
7. Participate in business development strategies. 
8. Responsible for the business growth and execution of business development/sales strategy to achieve the target.
9. Maintain professional and technical knowledge; participate in industry trade shows and conferences
10. Review and maintain assigned accounts in the CRM for accuracy.
11. Extensive exposure and knowledge in exports documentation, shipment and sales generation is must.