Cutshort logo
For Employers
SaaS Product Company logo
Project Manager - Customer Success
SaaS Product Company
Project Manager - Customer Success
IKIGAI ENABLERS's logo

Project Manager - Customer Success

at SaaS Product Company

Agency job
8 - 12 yrs
₹12L - ₹25L / yr
Bengaluru (Bangalore)
Skills
Project Management
Project Manager
Customer Success
SaaS
Product support
Implementation

Project Management

  • Develop the integrated project plans to determine time frame, procedures for accomplishing projects
  • Assess consolidated project plans for dependencies, gaps and continued business value
  • Plan and manage project closure and/or transitions
  • Work with stakeholders to establish and gain consensus on project goals, objectives and deliverables
  • Conduct project reviews to recommend changes to project schedules or resource requirements
  • Document and track project scope, changes, issues and risks that affect implementation
  • Facilitate the daily stand-up to achieve team consensus
  • Eliminate conflicts and assist in developing solutions to manage roadblocks
  • Plan and manage testing cycle with customer

Customer Success

  • 3-5 years experienced engineer in design; pre / post implementation tracking / successful execution on the following categories:
  • Building management systems
  • Security systems / cameras; sensors; beacons
  • IOT implantation within campuses / buildings
  • IT security systems – understanding of the way they work / get implemented
  • Comfortable with client interactions and working with client’s vendors / partners

Other Areas:

  • Participates periodically in client meetings or business development presentations as part of a Team to help demonstrate our capabilities. Assists with the development of marketing materials and support

Information/data. Maintains a working knowledge of business unit’s available product and service offerings.

Requirements:

Qualifications

  • Bachelor's degree or above in computer science, information systems, technology, engineering are preferred.

Other disciplines are welcome to apply if you have a strong interest or sufficient knowledge in IT domains

  • At least 4 years of experience in IT Project Management role and 6 years total professional experience
  • Strong communication skills, well-versed in English (spoken and written) to facilitate cross border

Communications and collaborations

  • Strong stakeholder management skills to communicate across various departments and levels
  • Strong time management skills, detailed and results-oriented
  • Familiar with startup environment and understanding of dynamics between design, engineering, product and customer service is a plus
  • Experience with agile and project management software like Jira
  • Committed to the values of integrity, accountability, and customer centric
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

Intugine - Logistics through Innovation
Aishwarya Ganesan
Posted by Aishwarya Ganesan
Bengaluru (Bangalore)
1 - 3 yrs
₹12L - ₹18L / yr
Python
Streamlit

About Intugine

Ever wondered how the physical goods we consume every day (think dairy, snacks, or your favourite choco chip ice cream) reach you in time? Or how beautiful furniture or sophisticated electronic equipment and gadgets you use are delivered in the best possible condition at your doorstep. 

Their journey spans from getting sourced, manufactured, and stored, to getting moved across a highly intricate supply chain network across the globe before it gets delivered. Global brands constantly face challenges like not having visibility of their raw materials, which delays production and in turn, delays customer shipments, or tracking shipments across various modalities and multiple geographies. 

Intugine Technologies is one of the most trusted solution partners catering to these brands with its best-in-class visibility platform helping brands gain comprehensive visibility over their supply chain across modalities(air/land/sea/rail). Their solutions have helped eliminate operational inefficiencies, reduce logistics costs and improve OTIF, order to delivery TAT, and minimise dwell time and detention costs.

Intugine is a proud partner of the National Logistics Policy, an initiative by the  Government of India. With this, it provides these brands with additional information via their integrations with FASTag, Port Community System, and Freight Operations Information System to name a few. 

Today Intugine works with 75+ global enterprise names like GE Healthcare, Signify, Flipkart, Mahindra Logistics, Titan, Diageo, Ultratech Cement, Bridgestone, and GMMCO.  

To know more, visit the  website: https://www.intugine.com


About the Role

We are looking for an AI Product Engineer to rapidly build data-driven software products using modern AI coding agents. You will own the end-to-end development of internal and customer-facing applications from idea to production, leveraging Python, LLMs, computer vision, and analytics to solve complex real-world operational problems.

This role is ideal for someone who enjoys shipping products at high velocity by effectively orchestrating AI-assisted development rather than manually writing every line of code. You will work closely with the Co-founder, playing a key role in transforming business ideas into scalable AI-powered products.


Responsibilities

  • Work closely with the Co-founder to build AI-powered products from concept to production.
  • Build production-ready applications, dashboards, and automation tools using Python and modern web technologies.
  • Leverage AI coding agents (e.g., Cursor, Claude Code, Codex, Gemini) to accelerate development and manage multiple parallel development streams.
  • Design and implement LLM-powered workflows, AI agents, and multimodal solutions.
  • Develop analytics platforms combining geospatial, IoT/sensor, image, and enterprise datasets to generate actionable business insights.
  • Optimize prompts, AI pipelines, and vision models for performance, reliability, and accuracy.
  • Own software quality, deployment, performance, and continuous improvement of AI-enabled products.
  • Handle the end-to-end product lifecycle.


Requirements

  • Strong Python programming skills with experience building production-grade applications.
  • Experience building dashboards, data visualization tools, or internal platforms.
  • Familiarity with LLMs, prompt engineering, AI APIs, and agentic coding workflows.
  • Experience working with structured data, APIs, and cloud-based services.
  • Ability to independently translate ambiguous business problems into scalable software solutions.
  • Strong product mindset with a bias toward rapid experimentation, execution, and ownership.
  • Excellent communication and collaboration skills in a fast-paced startup environment.


Nice to Have

  • Experience with computer vision, satellite imagery, or geospatial data.
  • Knowledge of IoT, sensor, or telemetry data processing.
  • Experience with Streamlit, FastAPI, Plotly Dash, React, or similar frameworks.
  • Exposure to vector databases, RAG (Retrieval-Augmented Generation), and AI evaluation frameworks.


Read more
Pune, Mumbai, Kolkata, Chennai, Hyderabad, Guwahati, Gurugram, Delhi, Noida, Ghaziabad, Faridabad, Bhopal
3 - 6 yrs
₹4L - ₹6L / yr
Sales
Branded Generic
generic
Ethical
OTC
+4 more

Experience: 3-5 Years of driving revenue through Retail Pharmacy.


About the Role

We are looking at experienced team members who have learned the art of onboarding

Retailers, Chemist, Pharmacist in their region. Candidate will be required to perform below

KPI/KRAs for this role:

- Achieve monthly sales TGT of ~15L through offline sales in Chemist, Pharmacist,

Retailers

- Improve blended margins through selling Pharma, Consumables and POCT devices

- Onboard monthly 50 customers for generating sales

- Drive campaigns on schemes, bundle offerings to end customers

- 10 Customer Visits / Day


Focus Categories:

- Branded Generic

- Ethical Brands

- Make In India Generics

- OTC/OTX

- Consumables &

- POCT Devices like (Hb Meter, BP Meter, Gluco meter, weighing scale etc.)

Read more
Marketwick
Nirupama KM
Posted by Nirupama KM
Noida
0 - 2 yrs
₹2.5L - ₹5.5L / yr
Sales
Communication Skills

Thank you for showing interest in joining our growing network of hiring partners! b

We’re hiring International Telesales Executives for one of our esteemed clients — a reputed global BPO with offices in India, UAE, and Egypt. This is your chance to join a high-energy, international sales team and grow your career!

Role Highlights:

Position: International Telesales Executive

Location: Noida – Sector 62 (Onsite)

Shift Timings: 10:30 AM – 7:30 PM (Monday to Saturday)

Experience: 0–2 Years (Freshers with excellent communication skills are welcome)

Compensation: Full-Time Role + Performance-based Incentives

Interview Mode: Virtual

Key Responsibilities:

Make outbound calls to promote and sell mobile plans for an international telecom brand Persuade and convert leads into successful sales

Meet daily, weekly, and monthly sales targets

Candidate Requirements:

Strong verbal communication in English & Hindi

Telesales experience is a plus

Confident, persuasive, and motivated by targets

Quick learner, especially for international sales techniques

Professional, punctual, and committed to growth

What We Offer:

High incentives and monthly bonuses

Fast-track career progression

Hands-on training and expert mentoring

Supportive and vibrant team environment

Job Type: Full-time

Pay: ₹9,071.68 - ₹45,104.32 per month

Read more
This is a Full Time role with our Client
This is a Full Time role with our Client
Agency job
via eTalent Services by JaiPrakash Bharti
Remote only
5 - 10 yrs
₹5L - ₹14L / yr
Go Programming (Golang)
Google Cloud Platform (GCP)

Golang / GCP Lead Developer

Experience: 5+ Years (with at least 3 years of hands-on experience in GoLang and GCP)

Salary: 14 LPA

Location: Remote

Employment Type: Full-time

 

Detailed Job Description / Skill Set:

We are looking for a Lead Developer with 5 years of experience in development projects, including at least 3 years of hands-on experience in GoLang and Google Cloud Platform (GCP).

The candidate should have prior experience in leading application development projects using GoLang and GCP technologies.

Knowledge or experience in the Cable domain, OSS/BSS systems, and an understanding of Cable MSO operations is preferred.

The role requires strong coordination skills to manage multiple stakeholders and ensure timely delivery of high-quality project deliverables.

Strong written and verbal communication skills are essential.

 

Mandatory Skills:

GoLang

GCP

 

Good to Have Skills:

OSS/BSS

Read more
Cosmetics Brand
Cosmetics Brand
Agency job
via Qrata by Prajakta Kulkarni
NCR (Delhi | Gurgaon | Noida)
7 - 15 yrs
₹20L - ₹35L / yr
Marketing
Digital Marketing
Growth Hacking

Head of Marketing


Location : Gurgaon

Head of Marketing responsibilities include:
• Crafting strategies for all Marketing teams, including Digital, Advertising,
Communications and Creative
• Preparing and managing monthly, quarterly and annual budgets for the Marketing
department
• Setting, monitoring and reporting on team goals


Job brief
• We are looking for a Head of Marketing who’ll lead all our marketing activities from
social media and digital campaigns to advertising and creative projects.
• Head of Marketing responsibilities include developing plans to help establish our brand,
allocating resources to different projects and setting short-term and long-term department
goals. If you’re a skilled Marketing strategist, able to inspire your team members, we’d
like to meet you.
• Ultimately, you will run our Marketing department in ways that promote higher
profitability and competitiveness.



Work Description:
• Craft strategies for all Marketing teams, including Digital, Advertising, Communications
and Creative
• Prepare and manage monthly, quarterly and annual budgets for the Marketing department
• Set, monitor and report on team goals
• Design branding, positioning and pricing strategies
• Ensure our brand message is strong and consistent across all channels and marketing
efforts (like events, email campaigns, web pages and promotional material)
• Analyze consumer behavior and determine customer personas
• Identify opportunities to reach new market segments and expand market share
• Craft quarterly and annual hiring plans
• Monitor competition (acquisitions, pricing changes and new products and features)
• Coordinate sales and marketing efforts to boost brand awareness
• Participate in the quarterly and annual planning of company objectives




Read more
Optiblack
at Optiblack
2 candid answers
Anand S
Posted by Anand S
Remote only
5 - 7 yrs
₹10L - ₹10L / yr
IT asset management
JIRA
Hardware

IT Asset Management (Hardware and Software), Configuration, Implementation and Integration with third party systems.

IT Asset Management –

  • Develop Lifecycle Management Policies, Processes, Procedures, Compliance, Governance and Documentation based on ITIL best practices.
  • Have experience in Jira Configuration and Asset Management. Configuration of dashboards and reports.
  • Have worked as Jira Admin and designed workflows for PM,SM & Asset Management.
  • Must have handled Asset management project in past and configured the required workflows & lifecycle management.
  • Deploy service assets and configuration management processes and ensure these ones are fit for purpose and operational at any time.
  • Anticipate future IT needs versus existing infrastructures architecture, perform impact assessments, and investigate design options.
  • Maintain the asset and configuration management databases (AMDB & CMDB) and ensure completeness and correctness, act on any potential issues.
  • Monitor services assets (e.g. laptop, token, etc.) ensure compliance as needed. Produce technical documentation, reports, data analysis, etc. and identify opportunities for improvement and automation.
  • Lead and organize processes controls and reviews on a periodic basis to ensure that the hardware overall services are running according to the defined standards. Follow latest evolutions in field of expertise and share best practices within the internal community.
  • Carry out any other task in line with the main purpose of the job.
  • Provide Asset Management training to the customer Ensure compliance with relevant regulations and standards.
  • Preference: HealthCare domain

Read more
ABP Group
zaheeruddin S
Posted by zaheeruddin S
Bengaluru (Bangalore)
3 - 6 yrs
₹3L - ₹6L / yr
Sales management

Company Overview


ABD Group is one of the leading property developers in Bangalore East with over a decade of expertise in building positive experiences for our customers. Our mission is to provide the best realty solutions to customers based on their requirements. We are committed to delivering exemplary services and maximizing the value of our customers' real estate assets.


Job Overview


We are seeking an experienced Sales Team Lead to join our team at ABD Group. As a Sales Team Lead, you will be responsible for leading a team of sales professionals, managing sales targets, and driving business growth. This is a mid-level position requiring 4 to 6 years of experience. The role is based in Bengaluru, Karnataka, India and is a full-time position.


Qualifications and Skills


  • 4 to 6 years of experience in sales
  • Proven track record of achieving sales targets
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to build and maintain client relationships
  • Knowledge of real estate industry is preferred
  • Result-oriented mindset with a focus on business growth
  • Ability to analyze data and make strategic decisions
  • Proficiency in MS Office and CRM software


Roles and Responsibilities


  • Lead and manage a team of sales professionals
  • Set sales targets and strategies to achieve business goals
  • Develop and implement sales plans and initiatives
  • Monitor and analyze sales performance metrics
  • Provide coaching and training to team members
  • Build and maintain strong relationships with key clients
  • Identify business opportunities and drive revenue growth
  • Collaborate with cross-functional teams to ensure customer satisfaction
  • Stay updated on industry trends and competitive landscape


Real Estate Sales is an Added Advantage:


Salary as per company standard


Read more
Cloudera
at Cloudera
2 recruiters
Sushmitha Rengarajan
Posted by Sushmitha Rengarajan
Remote, Bengaluru (Bangalore)
5 - 20 yrs
₹1L - ₹44L / yr
Java
Kubernetes
Docker
Hadoop
Apache Kafka
+3 more

 

Senior Software Engineer - 221254.

 

We (the Software Engineer team) are looking for a motivated, experienced person with a data driven approach to join our Distribution Team in Budapest or Szeged to help design, execute and improve our test sets and infrastructure for producing high-quality Hadoop software.

 

A Day in the life

 

You will be part of a team that makes sure our releases are predictable and deliver high value to the customer. This team is responsible for automating and maintaining our test harness, and making test results reliable and repeatable.

 

You will…

•work on making our distributed software stack more resilient to high-scale endurance runs and customer simulations

•provide valuable fixes to our product development teams to the issues you’ve found during exhaustive test runs

•work with product and field teams to make sure our customer simulations match the expectations and can provide valuable feedback to our customers

•work with amazing people - We are a fun & smart team, including many of the top luminaries in Hadoop and related open source communities. We frequently interact with the research community, collaborate with engineers at other top companies & host cutting edge researchers for tech talks.

•do innovative work - Cloudera pushes the frontier of big data & distributed computing, as our track record shows. We work on high-profile open source projects, interacting daily with engineers at other exciting companies, speaking at meet-ups, etc.

•be a part of a great culture - Transparent and open meritocracy. Everybody is always thinking of better ways to do things, and coming up with ideas that make a difference. We build our culture to be the best workplace in our careers.

 

You have...

•strong knowledge in at least 1 of the following languages: Java / Python / Scala / C++ / C#

•hands-on experience with at least 1 of the following configuration management tools: Ansible, Chef, Puppet, Salt

•confidence with Linux environments

•ability to identify critical weak spots in distributed software systems

•experience in developing automated test cases and test plans

•ability to deal with distributed systems

•solid interpersonal skills conducive to a distributed environment

•ability to work independently on multiple tasks

•self-driven & motivated, with a strong work ethic and a passion for problem solving

•innovate and automate and break the code

The right person in this role has an opportunity to make a huge impact at Cloudera and add value to our future decisions. If this position has piqued your interest and you have what we described - we invite you to apply! An adventure in data awaits.

 

Read more
BPO JOBS
BPO JOBS
Agency job
via Stratify Consultants by Sonali Kandari
Mumbai
1 - 3 yrs
₹1L - ₹2.5L / yr
Sales
Customer Service
US Shift
Hiring for Lead Generation Executive 
Thane Location 
Freshers can also apply
Salary + Incentives
US Shift
MON FRIDAY Working 
Sat - Sun fix off
Read more
ZestMoney
at ZestMoney
1 recruiter
Pooja  Choudhary
Posted by Pooja Choudhary
Bengaluru (Bangalore)
0 - 3 yrs
₹3L - ₹4.5L / yr
Customer Success
Customer Retention
Customer Service
Escalation management
Customer Support
+1 more

Roles and Responsibilities

 

As an Escalation Associate, you will be at the front of handling and resolving customer complaints and Grievances from various touchpoints (Not Limited to Complaints, Social Media Escalations, Consumer Forum complaints, etc.). You will work with other departments and ensure closure and recovering a customer’s experience.

 

  • Tracking all Customer complaints/escalations in real-time.
  • Acknowledge all customer complaints, connect with customers (Over emails as well as on calls), understand the problem clearly, and assure a timely resolution.
  • Coordinate and follow up internally for an end-to-end closure on each complaint handled.
  • Proactively escalate cases that are about to breach standard TAT.
  • Work on RCAs (Root Cause Analysis), of complaints, handled, to facilitate process improvement internally.
  • Liaison with team members and team leads on a regular basis.
  • Publish MIS on Escalation Cases and follow up steps to be shared with Team Leaders for Agent coaching and improvement.
  • Adhere to compliance policies.

 

 

Required Skills & Experience

  • A strong Customer-centric approach.
  • Can work under pressure and handle difficult conversations.
  • Can understand problems clearly.
  • Ownership and solution-oriented approaches should understand and deliver end-to-end resolutions.
  • A team player can coordinate and liaise with internal and other departments seamlessly.
  • Fluent in written and conversational English. Regional Language Hindi, Kannada, Tamil, Telugu is a strong plus.
  • Academic Qualifications- Bachelor’s Degree preferred or equivalent experience considered.
  • 1 -2-year experience in customer service (or related fields), fresher’s can be considered who matches above criteria.

 

Preferred Skills

 

  • Background in customer service, escalations/complaints handling, social media handling.
  • Experience in email handling, inbound calls.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos