HR Operations

Job description

Company: iCloudEMS

Location: [Work From Home / Remote]

Experience: 4–8 Years

Employment Type: Full-time

Job Summary

iCloudEMS is looking for a highly skilled PHP Backend Developer with strong experience in web application development and hands-on expertise in React Native for mobile applications. The ideal candidate will be responsible for developing scalable backend systems, integrating APIs, and collaborating closely with frontend and mobile teams to deliver high-quality education management solutions.

Key Responsibilities

• Design, develop, and maintain PHP-based backend web applications
• Build and manage RESTful APIs for web and mobile applications
• Integrate backend services with React Native mobile applications
• Optimize application performance, security, and scalability
• Work with databases (MySQL/PostgreSQL) for data modeling and query optimization
• Implement authentication, authorization, and role-based access controls
• Collaborate with UI/UX designers, frontend developers, and QA teams
• Troubleshoot, debug, and enhance existing applications
• Follow coding standards, best practices, and documentation guidelines

Required Skills & Qualifications

• Strong expertise in Core PHP / Laravel / CodeIgniter
• Solid understanding of backend architecture and MVC frameworks
• Hands-on experience in React Native (Android & iOS)
• Experience with REST APIs, JSON, and third-party API integrations
• Proficiency in MySQL and complex SQL queries
• Knowledge of server-side security (JWT, OAuth, data protection)
• Familiarity with Git / GitHub / Bitbucket
• Experience with payment gateways, notifications, and background jobs
• Understanding of web hosting, deployment, and server management (Linux)

Good to Have

• Experience in education domain / ERP / CRM/LMS/HRMS/Inventory/ EMS platforms
• Knowledge of Node.js or other backend technologies
• Exposure to cloud services (AWS, Azure, etc.)
• Experience with CI/CD pipelines
• Basic understanding of UI/UX principles

Why Join iCloudEMS?

• Opportunity to work on scalable education management systems
• Collaborative and growth-oriented work environment
• Exposure to modern technologies and enterprise-level projects
• Competitive salary and performance-based growth

Job Title: Lead – Endpoint Security & Tooling

Location: Gurgaon

Experience Required: 8+ years

Job Type: Full-time

Position Summary

The Lead – Endpoint Security & Tooling plays a pivotal role in overseeing and optimizing a diverse array of endpoint security tools and technologies.

The Lead will spearhead the configuration, troubleshooting, and maintenance of security tools, develop and implement robust security policies, conduct in-depth threat intelligence analysis, design secure endpoint architectures, and assess and mitigate risks to endpoints.

Roles and Responsibilities

Expertise in Security Tools

• Lead the management and optimization of the Zscaler suite of applications, including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Browser Isolation, Firewall (Tunnel 2.0), Deception, and other endpoint security tools.
• Demonstrate proficiency in Microsoft Intune for advanced endpoint security management, encompassing policy configuration, device management, compliance enforcement, and performance optimization.
• Exhibit familiarity with Endpoint Detection and Response (EDR) solutions, encompassing advanced threat detection, configuration management, policy enforcement, and performance monitoring.
• Display proficiency in Application Control solutions for managing and controlling application execution on endpoints, including policy management and application behavior monitoring.

Endpoint Security Tooling Management

• Oversee the configuration, troubleshooting, and maintenance of security tools to ensure optimal performance and effectiveness.
• Conduct regular assessments and audits of endpoint security configurations.
• Stay updated with new releases, versions, changes, and breaking changes in Microsoft Intune and other endpoint security tools.
• Assess the impact of new releases and changes on endpoints and security policies.

Security Policy Development

• Lead the development and implementation of comprehensive endpoint security policies, configurations, and best practices.
• Ensure strict compliance with industry standards and regulations.

Secure Architecture Design

• Apply expert security architecture principles to design and implement highly secure endpoint architectures.
• Implement sophisticated network segmentation, access controls, and secure configurations for endpoints.

Risk Assessment and Mitigation

• Conduct comprehensive risk assessments for endpoints to identify potential risks and vulnerabilities.
• Lead the implementation of robust risk mitigation strategies and controls to reduce risks to endpoints.

Communication and Collaboration

• Collaborate seamlessly with cross-functional teams, including IT, security, compliance, and business stakeholders.
• Communicate complex technical concepts related to endpoint security effectively to non-technical audiences.

Continuous Learning and Adaptability

• Stay at the forefront of the latest trends, threats, and technologies in endpoint security.
• Adapt swiftly to the evolving security landscape and emerging threats in endpoint security.

Problem-solving and Critical Thinking

• Apply advanced problem-solving skills and critical thinking to analyze and resolve complex security issues related to endpoints.
• Lead the troubleshooting of endpoint security incidents and drive the development of innovative solutions.

Skills and Qualifications

What will you need to succeed?

• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).
• Proven leadership experience (7+ years) in endpoint security management, including extensive expertise in Microsoft Intune and other endpoint security tools.
• Advanced understanding of endpoint security principles, technologies, and best practices.
• Familiarity with network security concepts, firewalls, VPNs, and secure web gateways.
• Outstanding analytical, problem-solving, and communication skills.
• Ability to lead collaboratively in a team environment, manage multiple projects simultaneously, and drive results effectively.
• Advanced skills in threat intelligence analysis, incident response, security architecture design, risk assessment, communication, continuous learning, adaptability, problem-solving, and critical thinking.

Good to Have Certifications (Preferred):

• Certified Information Systems Security Professional (CISSP)
• Certified Ethical Hacker (CEH)
• Certified Endpoint Security Professional (CESP)

Sales Team Leader – Loan Industry

Location: Andheri

Job Summary:

We are seeking a proactive and performance-oriented Sales Team Leader with strong

experience in the loan and DSA (Direct Selling Agent) ecosystem. This role involves

leading a team of loan sales executives to meet sales targets through DSAs and direct

sourcing. The ideal candidate must have hands-on experience in the loans industry, a

strong understanding of credit and documentation, and the ability to drive high-

performing sales strategies. The Sales Team Leader will also be responsible for

coaching the team, maintaining compliance, and achieving monthly business goals.

Key Responsibilities:

A. Team Leadership & Target Achievement

• Lead and supervise a team of sales executives across loan products (Personal,

Business, Home Loans, etc.).

• Set and monitor individual and team sales targets.
• Motivate and guide the team toward consistent achievement of targets and

productivity.

B. Channel & DSA Management• Source business through DSA channels, referrals

• Build and maintain strong relationships with DSAs and other sales partners.
• Ensure proper onboarding and training of new DSAs and agents.

C. Sales Execution & Customer Management

• Guide the team through the sales process – from lead generation to file login and

disbursal.

• Resolve escalations and ensure smooth customer experience throughout the

loan lifecycle.

• Support in documentation and KYC collection processes.

D. Reporting & Coordination

• Monitor and review daily sales activities, pipeline status, and lead conversions.
• Prepare MIS reports and daily dashboards for internal tracking and review.
• Coordinate with internal teams (Operations, Credit, and Disbursement) for

smooth process flow.

Required Skills & Qualifications:

• Experience: Minimum 2–4 years in loan sales with strong exposure to DSA

models

• Proven experience in products like Personal Loans, Business Loans, or Home Loans
• Strong communication, leadership, and field sales skills
• Basic understanding of credit processes and financial documentation
• Comfortable with achieving aggressive monthly sales targets

Responsibilities:

● Design and build scalable APIs and microservices in Node.js (or equivalent backend frameworks).

● Develop and optimize high-performance systems handling large-scale data and concurrent users.

● Ensure system security, reliability, and fault tolerance.

● Collaborate closely with product managers, designers, and frontend engineers for seamless delivery.

● Write clean, maintainable, and well-documented code with a focus on best practices.

● Contribute to architectural decisions, technology choices, and overall system design.

● Monitor, debug, and continuously improve backend performance.

● Stay updated with modern backend technologies and bring innovation into the product.

Desired Qualifications & Skillset:

● 2+ years of professional backend development experience.

● Proficiency with Node.js, Express.js, or similar frameworks.

● Strong knowledge of web application architecture, databases (SQL/NoSQL), and caching strategies.

● Experience with cloud platforms (AWS/GCP/Azure), CI/CD pipelines, and containerization (Docker/Kubernetes) is a plus.

● Ability to break down complex problems into scalable solutions.

● Strong logical aptitude, quick learning ability, and a proactive mindset

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

As an Advisor your sole responsibility is positioning yourself as the subject matter expert on software business growth through the effective use of technology. The Advisor utilizes their expertise in business process/change management and software technologies by implementing software best practices and ensuring adoption and success with HighLevel software. Including detailed onboarding playbooks and building relationships with customers, business needs, and company.

Requirements:

• Listen and fully understand customer requirements and ‘pain points’ and translate customer requirements into implementation plans.
• Develop, coordinate, and execute implementation/upgrade/conversion project plans, task schedules, and resource activities to ensure on-time and effective project delivery.
• Design, create and manage applications, and software integration/migration deployments.
• Implementation services are delivered within scope or manage any changes in project scope, plans.
• Identify potential issues and collaborate with leadership when needed, to develop contingency
• Working with other departments and personnel to ensure information on customer needs are communicated.
• Follow up relentlessly with lagging or non-engaging accounts to ensure they implement HighLevel successfully in their business.
• Assist in Educational webinars, workshops, and more.
• Staying up to date with product features and releases.
• Identifies opportunities to streamline procedures, enhance revenue and improve product efficiency.
• Updates customer journey playbooks.
• Demonstrate technical acumen to convert plans into workable solutions.
• Communicate a passion for customer success with a team player attitude.
• Monitor, anticipate, and exceed customer adoption and usage metrics (i.e., renewals and net promoter scores).
• Conduct analysis of approved customer content and create a transition plan or migration plan.
• Advise customers on best practices, risks, and changes that impact institutional processes and timelines.
• Responsible for driving consulting milestones and achieving the agreed-upon implementation
• schedule.
• Provide guidance to customers to address critical and/or outstanding issues impacting the
• successful Implementation.
• Actively lead the consulting engagement throughout the implementation.
• Drive collaboration between internal functional teams and customers to achieve milestones and deliverables.
• Handle basic support requests during the implementation phase.
• Develop a strong rapport with new accounts to ensure they are enthusiastic about HighLevel and set up for long-term success.
• Always looking for ways to improve our onboarding delivery.
• Maintain product knowledge and consistent education.
• Cross-training with other success functions.
• Other duties may be assigned and/or modified as business needs change

Responsibilities:

• Associate degree or equivalent work experience and a minimum of two years of Customer success/software implementation/consulting experience or technical support.
• 2-3 years of experience using HighLevel or other similar vertical solutions.
• Strong skills, tact and diplomacy in dealing with sensitive customer issues, with exceptional follow-through ability and communication skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Knowledge of internal systems preferred (HighLevel, Freshdesk, etc.).
• Strong understanding and proficiency in software solutions and professional service offerings.
• 2+ years of customer consulting work experience preferred.
• 2+ years of marketing experience is a plus!
• Strong verbal and written communication skills.
• IT technical skills and platform integrations.
• Experience in managing a diverse group and training each according to company standards.
• Great communication skills, verbal, written, and presentation capabilities with both customers and leadership.
• Self-starter, with a strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction.
• Ability to handle the ambiguity that arises from time to time in a dynamic and fast-paced collaborative work environment.
• Strong analytical and organizational skills with superior attention to detail.
• Ability to produce high-quality documents, SOP’s and customer journey Playbooks.
• Strong computer literacy, including MS Office Suite, Internet applications, and comfort and ability

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply for this job

Greetings
Urgently Looking for Technical Training Manager
Experience : 3-7yrs

• Location - Mumbai
  Must have
  1) Should have experience in providing Corporate Trainings in current or past organization
  2) Must have either of these skills ( Java/ Devops/ IOT/ Data Analyst/ Machine Learning/ Cloud)
  3) Good Training Analysis (Delivery) and Training Management Skills
  
  Roles
  Monitoring Technical Trainings
  · Handling Escalations
  · Handholding with operations team for training lab setup on the technical side
  · Checking up with feedback and taking actions on low feedback.
  · Monitoring Technical Trainings

Job description for Backend Developer:

Responsibilities
• Hands-on experience in Springboot and good knowledge of MySQL, MongoDB
• Hands-on experience in building RESTful based APIs
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Integration of user-facing elements developed by front-end developers with server-side logic
• Building reusable code and libraries for future use
• Optimization of the application for maximum speed and scalability•
• Implementation of security and data protection

Skills And Qualifications
• Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3
• Understanding accessibility and security compliance (Depending on a specific project)
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Management of hosting environment, including database administration and scaling an application to support load changes
• Data migration, transformation, and scripting
• Outputting data in different formats
• Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient knowledge of a back-end programming language (Java 8 and above and Spring Boot)
• Proficient understanding of code versioning tools, such as Git
• Proficient understanding of OWASP security principles
• Understanding of “session management” in a distributed server environment

Required qualification:

*)  Any degree from a reputed university

*) Proven software development experience and Java/J2EE skills development. 

•  You should have deep understanding of NodeJS
•  You should be strong in Javascript and TypeScript
•  You should be capable of writing complex queries
•  ES6, Express, Apollo Server, Send Grid Email, Twilio SMS, Payment
• Gateway,
• Error Loggin, API Developement, API Security,
• PostGreSQL/MSSQL/MySQL, MongoDB/CouchDB
• Very good knowledge on REST API
• Good experience in Agile methodologies
• Ability to design and write code complying with coding standards
• and other factors like performance, scalability, reliability,
• reusability, modularity in mind
• You should have strong logical and problem solving skills
• Excellent communication and customer interfacing skills
• AWS certification is nice to have
• Strong proficiency with JavaScript and good to have
• ES6(Typescript) knowledge
• Knowledge of Node.js and frameworks such as Express, Restify
• Understanding the nature of asynchronous programming and its
• quirks and workarounds
• Understanding accessibility and security compliance
• User authentication and authorization between multiple systems,
• servers, and environments
• Integration of multiple data sources and databases into one
• system
• Understanding fundamental design principles behind a scalable
• application
• Competencies and Skills Required
• equires excellent analytical, problem solving, and good
• communications skills
• Must be able to work effectively with business stakeholders
• Strong passion for delivering technical solutions to business
• problems
• Understanding and mindset of Agile software delivery (Ability to
• adapt to continually changing priorities)
• Team player who understands the importance of teamwork and
• collaboration
• Passion for delivering new approaches and challenging the ‘statusquo’
• Hungry to learn and always in search of continuous improvement