OYO Rooms
http://www.oyorooms.com
Jobs at OYO Rooms
Job Objective & Key Result Areas
- Build healthy relationships with hotel owners
- Deliver good hotel ownership and customer experience
- Act as a point of contact for hotel owners for operations support & escalations
- Help hotel owners manage their portfolio network, improve revenue performance, solve issues, retain them, and drive customer experience
- Handle hotel owners and customer escalations
It's a FIELD SALES role completely
Key Performance Indicators
- Ensuring occupancy (URNs) month on month
- Pay at Hotel (PAH) realization
- Ensuring daily availability of Sellable rooms (DSRN)
Education
Graduation/Post Graduation
Experience
- 2+ years of relevant experience in operations handling and key accounts handling.
- Analytical Skills
- Prior experience in managing cross-functional operations and customer escalation
- Demonstrate high ethical values
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
The OYO Story
OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services that aims to increase revenue and ease operations; bringing easy-to-book, affordable, and trusted accommodation to customers around the world. OYO offers 40+ integrated products and solutions to patrons who operate over 157K hotel and home storefronts in more than 35 countries including India, Europe, and SEA.OYO operates a unique business model that helps its patrons transform fragmented, unbranded and underutilized hospitality assets into branded, digitally-enabled storefronts with higher revenue generation potential and provides its Customers with access to a broad range of high-quality storefronts at compelling price points.What are we looking for:
- Expert in AS400 development
- Expert programming in all forms of RPG (rpgle, free format, SQL etc.)
- Knowledge of Web services, job-queues
- Troubleshooting, debugging and resolving existing problems
- Analyze, create, develop and maintain RPG applications. New development must be modular with microservices in mind.
What will you get
Chance to play a pivotal role in designing and building next gen hospitality tech platform
Top tier scale from day 1 - related battle scars / glory
Chance to work with world class talent (Ex Amazon, Apple, Walmart, Swiggy etc)
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
What you will be doing
As a User Experience Researcher, you’ll play a critical role in creating useful, usable, and delightful products. Working with stakeholders across functions and levels, you'll have impact at all stages of product development. You will conduct end- to-end research using a variety of methodologies, helping us gain confidence in our understanding of our users, their needs and the opportunities this uncovers for our products. You'll be empowered to work with autonomy and creativity every step of the way, partnering with key stakeholders across product management, design, analytics, data science, marketing and engineering to influence product design and direction.
What you will be doing
- Build and execute impactful research plans that provide deep customer insights needed to impact strategy and UX. Innovate and develop approaches to measure users’ experiences.
- Execute rigorous research within complex constraints such as recruiting hard-to-reach audiences, overcoming remote research technology challenges, and adapting approaches to give people of all abilities, languages, and boundaries space to contribute.
- Synthesize and derive insights across research that you will conduct on your own or in partnership with other researchers, prior research, and quantitative data sources including product telemetry and experimentation to derive useful and human-centered insights.
- Build clear and compelling narratives that land your customer-focused, human-centric research insights at the right level of altitude for different partners including engineering, design, and marketing teams.
- Continuously inform design and engineering plans using customer insight (qualitative and quantitative). Critical to this accountability will be identifying gaps and customer pain points, as well as potential customer delighters.
What are we looking for
- 5+years of UX Research and analysis experience in the consumer-facing Product space.
- Extensive experience with qualitative and quantitative user research, including experimental design, sample selection and recruiting, surveys, focus groups, in-person and remote usability testing, ethnographic field research, and more.
- Portfolio containing work samples representing complex system research and user testing outcomes for web, desktop and mobile experiences.
- Degree in HCI, Human Factors, Anthropology, Cognitive Science, Psychology, Engineering or a related subject, and practical, hands-on experience conducting research in technology-related fields.
- Ability to productively collaborate with project stakeholders and teams that are both local and geographically distributed, representing a variety of cultures.
- Ability to keep track of multiple projects and connect the dots, to complement the core product and business values.
- Willingness to work both independently and collaboratively with tight deadlines, and multi-task efficiently in high volume, fast-paced settings.
- Strong communication skills to confidently present to various audience types and seniority levels, and an ability to provide bottom-line insights that help teams realize the tangible value and productively execute on research/testing findings.
- Strong data collection and analysis skills to be self-sufficient in generating, analyzing and presenting results from quantitative & qualitative research, and an ability to translate complex analyses into actionable and sustainable recommendations.
- Commitment to best practices, user advocacy, and thought leadership that drive positive outcomes focused on high levels of quality and innovation.
What will you get
- Chance to play a pivotal role in designing and building next-gen hospitality tech platform
- Top tier scale from day 1 - related battle scars/glory
- Chance to work with world-class talent (Ex Amazon, Apple, Walmart, Swiggy etc)
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
We at OYO are expanding our design team and looking for a Senior Product Designer / Product Designer - II to join us. The role will be an advocate for OYO design, shaping product experiences by creating designs that delight our users and make them successful.
We believe in doing the right things and in that spirit, we are looking to hire the right people - those who are humble, hungry and smart.
Responsibilities
- Working closely with the Principal Product Designers, Business Teams, Product and Tech teams to deliver high impact data-driven design solutions.
- Creating cohesive style guides ensures a consistent design language is applied across the product.
- Designing new products, interfaces, and user experiences across multiple platforms.
- Simplify complex user interactions, highlight the product’s brand and unique personality.
You will also be exposed to the whole spectrum of UX design at OYO. If you're looking for opportunities to do practical User Research, Design Sprint, Content Strategy, Data-Driven Design, Usability Testing and Design Systems, this is the place.
Requirements
- 4 - 8 years of experience in product designing.
- Detail orientation, execution excellence and entrepreneurial spirit.
- A design portfolio demonstrating design principles, problem-solving approach and the solution for web and/or mobile platforms.
- Hands-on experience in Figma design tool and familiarity with other design tools including but not limited to: Sketch, adobe application or micro interaction tools.
- A strong foundation in visual and interaction design.
- Expertise with mobile and consumer facing UX design.
- Good knowledge in design fundamentals, such as design thinking frameworks, and the ability to take on a structured approach in solving problems.
- Effective team player, communication, presentation and problem-solving skills.
Why Should You Join
- A chance to work in a team that is at the forefront of innovation that has constantly created a tangible difference in peoples’ lives across the world.
- You’d be working closely with the world-class leadership team at OYO, and thereby allowing you access to great learning, growth and exposure.
- This role will be a precursor to several long-term exciting growth and leadership opportunities within the organization.
About OYO
OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services that aims to increase revenue and ease operations; bringing easy-to-book, affordable, and trusted accommodation to customers around the world. OYO offers 40+ integrated products and solutions to patrons who operate over 157,000 hotel and home storefronts in more than 35 countries including India, Europe, and Southeast Asia as of March 31, 2021. For more information, visit http://www.oyorooms.com.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
About The Company -
OYO Hotels & Homes is the world’s third largest and fastest-growing chain of leased and franchised hotels, homes & spaces managing over 1 million exclusive rooms across 800 cities and 80 countries. OYO was founded on the mission that everyone deserves a quality living and working space and we are very passionate about this mission. Technology and Innovation plays a critical role in this mission and therefore today we employ World Class engineers, product managers and designers across core markets & geographies. If you are looking for a high pace environment, itching to create a large impact through technology impacting 100s of millions of customers across the globe, we love to hear from you.
Key Responsibilities:
- Conducting application(Web & Mobile) and infrastructure penetration testing assessments.
- Deploy, improve and utilize SAST/DAST/SCA and other cybersecurity solutions to detect & prevent security vulnerabilities.
- Work closely with the business, product and Development/engineering teams to provide input and guidance on developing secure products and help teams adopt shift-security-to-left practices.
- Work closely with the DevOps team to secure the cloud environment.
- Developing and maintaining cybersecurity process activities including security requirements engineering, threat modelling, code reviews and cyber risk assessment.
- Improve and automate cybersecurity processes within the CI/CD pipelines.
- Continuously review and identify security improvement opportunities in existing products, processes, services and workflows to ensure the people, products and technology in the organization are protected against current and future cybersecurity threats.
- Deliver awareness sessions on Secure Development to engineering/development teams
- Drive continuous improvement activities to define, measure, visualize and improve key cyber security metrics related to Application Security.
- Preparing and launching social engineering campaigns;
Key Skills:
- Expertise in application(Web & Mobile) and infrastructure penetration testing.
- Strong experience with Azure or AWS cloud environments and its security controls.
- Experience with microservices architectures & distributed Platforms
- Strong experience with using Agile software development and securing CI/CD pipeline.
- Coding Experience in Scripting & programming languages (such as Terraform, Java, Python, Ruby, etc.)
- Knowledge of how modern web & mobile apps are designed, developed and deployed across different platforms;
- Knowledge of common exploitation techniques and mitigations.
- Experience in implementing and managing a vulnerability management program (process and technology).
- Experience and knowledge of implementing a DevSecOps ecosystem and strong understanding of Dynamic and Static Application Security Testing (DAST & SAST).
- Understanding of the main cybersecurity tools (SIEM, IPS, XDR, etc.).
- Strong understanding of OWASP, PTES and other penetration testing methodologies.
- Understanding of global security frameworks and standards like NIST, ISO 27001, GDPR, PCI etc.
- Strong knowledge in preparing and launching social engineering campaigns.
- Ability to program or script in your preferred language
- Good understanding of network and OS principles
- Strong written and spoken English skills and ability to write high-quality reports
- An Information Security qualification e.g CSSLP, CEH, OSCP, or similar certification
Cultural Traits common to all OYO Leaders -
● Dealing with Ambiguity and Adaptability – we are a large, but fast-growing company today with not enough existing process or rules of engagements; and environment changes rapidly due to new businesses, geographies and strategic partnerships etc. You need to be able to create organization out of chaos, operate in an environment with minimal structure and adapt to change quickly while maintaining high velocity
● Ownership – anything between you and your job is also your job
● Bias for Action – speed matters a lot, so does quality. Ideal leader will be pragmatic, action-oriented and know the right balance between competing priorities
● Hunger to change the world – you need to be ambitious and willing to do more. If you believe you have already achieved your best and primarily looking to impart that vast knowledge, we aren’t the right place for you
Job Locations: We have a Pan India presence with Tech centers based out of Gurugram, Bangalore & Hyderabad. However currently we are working from our home.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
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