AM - Customer Relations

We are looking for a motivated and results-driven Sales Representative to join our growing team. In this role, you will identify new business opportunities, build strong customer relationships, and drive revenue growth. The ideal candidate is a strong communicator who thrives in a fast-paced environment and is comfortable managing a full sales cycle—from prospecting to closing deals.

Company: Confidential - Your Trusted Home Cleaning Partner

Location: Remote

Work Hours: Aligned with US Eastern Time (EST)

Job Type: Full Time

About Us:

We are a leading home cleaning service provider, envisioning a world where everyday living is optimized, allowing people to focus on what truly matters. As Your Trusted Home Cleaning Partner, we are dedicated to delivering exceptional service and peace of mind to our customers. We are looking for a dynamic and results-driven Sales Development Representative to join our growing team.

The Role:

We are seeking a highly motivated Sales Development Representative to own the full sales cycle, from initial lead contact to final deal closure. You will be the first point of contact for potential customers, acting as a brand ambassador and a trusted advisor. Your primary goal is to understand customer needs, present tailored solutions, and drive revenue growth by converting leads into satisfied, long-term clients.

Key Responsibilities:

Lead Management & Pipeline Coverage:

• Proactively address and respond to all inbound leads in a timely and efficient manner.
• Ensure complete lead coverage by diligently following up with every assigned lead throughout the sales pipeline.
• Maintain accurate and detailed documentation of all customer interactions within the CRM to ensure transparency and team accountability.

Sales Execution & Conversion:

• Qualify potential customers through insightful discovery conversations to understand their unique needs, challenges, and buying intent.
• Drive sales growth by converting qualified leads into successful closures through persuasive presentation of solutions, handling objections, and effectively showcasing our value.
• Actively manage and maintain a consistent sales pipeline to achieve and exceed defined sales targets.

Negotiation & Deal Closure:

• Lead negotiation discussions with prospective customers to reach mutually beneficial terms and agreements.
• Ensure all pricing, contracts, and commercial terms are clearly communicated, understood, and agreed upon before finalizing every sale.

Customer Focus & Relationship Building:

• Prioritize customer needs in every interaction, demonstrating empathy, professionalism, and a problem-solving mindset.
• Proactively gather customer feedback to help improve service quality and contribute to building long-term relationships and customer retention.

Multi-Channel Communication:

• Engage with customers through a variety of touch points including phone calls, emails, and text messages.
• Ensure all communication is timely, clear, professional, and aligned with our brand voice.

Qualifications & Skills:

• Proven experience in a sales or business development role, with a track record of meeting or exceeding targets.
• Excellent communication, interpersonal, and negotiation skills.
• Strong customer-centric approach with a genuine desire to help and solve problems.
• Self-motivated and disciplined, with the ability to work effectively in a remote setting.
• Proficiency with CRM software (e.g., Salesforce, HubSpot) and standard office tools.
• Ability to work a schedule aligned with US Eastern Time (EST) to maximize availability for customers and leads.

What We Offer:

• A competitive compensation package with performance-based incentives.
• The flexibility of a remote work environment.
• Opportunity to be a key player in a growing company with a clear vision.
• A supportive and collaborative team culture.

How to Apply:

If you are a passionate sales professional ready to help us optimize our customers' lives, we would love to hear from you. Please submit your resume.

Job Description for the role of Content Writer. 

Immediate Joiner for Shift

Job Description:

 1. Regularly produce various content types, including email, social media posts, blogs, and white papers.

 2. Actively manage and promote our blog, and pitch articles to relevant third-party platforms.

 3. Edit content produced by other members of the team.

 4. Collaborate with other departments to create innovative content ideas.

 5. Create eye-catchy and innovative headlines and body copy.

 6. Writing a wide variety of topics for multiple platforms

 Content Writer Skills:

 • Excellent verbal and written communication skills.

 • 2-4 years of experience in technical writing.

 • Creative and innovative thinker and planner.

 • Assists team members when needed to accomplish team goals.

 • Good interpersonal and communication skills

 • Familiarity with keyword placement and SEO

 • The ability to consistently meet tight deadlines

• 2-7 years of experience in Mobile application development domain
• A minimum 2 years of React native production level dev experience
• At least 2 React native published apps
• A firm grasp of the JavaScript language and its nuances, including ES6+ syntax
• An expert level knowledge of React Native, Redux, Rx & related stack
• An excellent knowledge of Tools
• Some native Android & iOS development experience (preferable)

• Generating leads by identifying Specific Building Material Manufacturers / Suppliers.
• Meeting or exceeding sales goals.
• Negotiating contracts with prospective clients.
• Preparing weekly and monthly reports with respect to a number of calls, meetings & conversions.
• Giving sales presentations to a range of prospective clients.
• Coordinating sales efforts with marketing programs.
• Obtaining deposits and balance of payment from clients.
• Preparing and submitting sales contracts & following up fulfillment.
• Visiting clients and potential clients on a timely basis to ensure Customer Satisfaction & Subscription Renewals.
• Dual Reporting to Magnate + TSB management at regular intervals and/or when called for.

Candidate Pre Requisites & Qualification Criteria.

• Any Bachelors / Masters Degree with Min Exp of 2 years in Corporate Sales.
• Candidates with their Own Vehicle & Laptop will be given preference.
• Strong WiFi Connection at Residence in case of Future Lockdown(s).
• Candidate must be willing to travel Intra State & Inter-State to Unlock Sales Possibilities.
• Candidates from Real Estate / Building Materials / Concept Selling Backgrounds will be given preference.