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Head Of Operations
Fast Growing Ethnic Wear Brand
Head Of Operations

Head Of Operations at Fast Growing Ethnic Wear Brand · Delhi, Gurugram, Noida · 10 - 15 years · ₹12L - ₹15L / yr · Posted 2 Dec 2021

Unnati's logo

Head Of Operations

at Fast Growing Ethnic Wear Brand

Agency job
via Unnati
10 - 15 yrs
₹12L - ₹15L / yr
Delhi, Gurugram, Noida
Skills
Operations
Work with a well known garments brand, designing a variety of Indian style clothing. Read on to know more.
 
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.

Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
 
As a Head Of Operations, you will be responsible for setting up robust processes, metrics and reports across all teams under your purview and ensuring adherence to the same.

What you will do:

  • Creating cost effective, scalable, agile processes that can cater to increased production across multiple business units
  • Collaborating closely with the Designers, the Business Analyst(s) and the Merchandiser(s) for the same
  • Ensuring that both the raw material and finished goods meet the quality benchmarks of the company (quality benchmarks and documentation will also be your accountability)
  • Bringing in more robust quality measures to the entire production process - from procurement to finishing
  • Ensuring complete and timely handoffs amongst teams to ensure the manufacturing is as per plan
  • Motivating and upskilling the teams and ensuring smooth communication and collaboration at all times
  • Ensuring that the suppliers are able to fulfill the fabric and raw material requirements on time and that there are no delays on their front because of capacity issues
  • Ensuring that the internal infrastructure/ production capacities and capabilities and external capacities (supplier networks and their infrastructure) are ready to handle the forecasted production requirements (which is planned 365 days in advance)
  • Constantly partnering with suppliers, local authorities and internal teams such as Technology, Finance, HR, Legal etc
  • Ensuring that the processes and their interface with technology stays updated with changing times
  • Submitting pricing proposals and production cost estimates
  • Ensuring cost optimization and ensuring strong fiscal controls are in place across the production process
  • Partnering closely with the leadership team and Finance to ensure that the production planned and executed is as per the business targets
  • Driving a strong execution culture within the team so as to ensure that delivery is as per the production planned / launch plan
  • Working closely with the legal team to ensure that all requisite paperwork/documentation safeguarding the company with new/old - vendors/suppliers/ fabricators against delays, quality defects etc are in place beforehand and retrospectively

 

Desired Candidate Profile

What you need to have:

  • MBA/ Masters in Supply Chain/ Planning/Production/ Operations
  • Prior experience as an Operations lead for a manufacturing concern preferably in an ecommerce set up
  • Experience in handling transitions (location as well as team transitions ) and setting up teams from scratch
  • 12+ years of relevant experience (preferable)    

 

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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Working Hours: Pacific Standard Hours (night shift)

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Read more
Chennai
2 - 6 yrs
₹8L - ₹10L / yr
Marketplace Operations

Location: Chennai (On-site)

Experience: Minimum 2+ years in e-commerce operations


About the Company


A leading premium menswear brand with a strong omni-channel presence across India. The company is known for its high-quality apparel and growing e-commerce footprint via its own platform and leading marketplaces.


Role Overview


The Ecommerce Manager – Operations will be responsible for ensuring seamless marketplace operations, catalog accuracy, supply chain coordination, and operational excellence across platforms. This role requires strong analytical skills, vendor management capabilities, and hands-on execution to support digital growth.


Key Responsibilities

  • Marketplace Operations: Manage daily operations across Amazon, Flipkart, Myntra, Ajio, TataCliq, and other marketplaces.
  • Catalog Management: Oversee product listings, SKU creation, stock updates, and campaign readiness.
  • Order Fulfillment: Coordinate with supply chain teams to ensure timely dispatches, inventory accuracy, and smooth customer experience.
  • Vendor & Partner Coordination: Liaise with marketplace SPOCs, logistics partners, and internal teams for operational efficiency.
  • Performance Monitoring: Track KPIs including order accuracy, turnaround time, returns, and reconciliation.
  • Process Optimization: Identify gaps, streamline workflows, and implement automation for efficiency.
  • Compliance & Reporting: Ensure adherence to marketplace policies and generate weekly/monthly operational reports.


Desired Skills & Competencies

  • Strong knowledge of e-commerce operations and marketplace workflows
  • Advanced proficiency in MS Excel; familiarity with ERP/e-commerce tools preferred
  • Analytical mindset with problem-solving orientation
  • Excellent communication and stakeholder management skills
  • Ability to work on-site in Chennai with cross-functional teams


Education

  • Bachelor’s degree in Business, Commerce, or related field
  • MBA preferred but not mandatory


Note: The interested professionals with relevant experience should be currently based in South India.

Read more
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
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