Head Of Operations

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,

Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a

company.

Job Role: Senior Social Media Account Manager

Experience Level: 3+ years in Agency set-up

Location: Bangalore, On-site

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with

offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the

defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

1. Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

2. 3+ years of proven experience in social media management within a client-based agency or related environment.

3. Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

4. Excellent written and verbal communication skills, conveying ideas clearly to internal teams and clients.

5. Profound understanding of social media platforms, algorithms, content formats, and best practices.

6. Proven track record of generating exceptional results via integrated marketing strategies(online+offline).

We are looking for a motivated and results-driven Sales Representative to join our growing team. In this role, you will identify new business opportunities, build strong customer relationships, and drive revenue growth. The ideal candidate is a strong communicator who thrives in a fast-paced environment and is comfortable managing a full sales cycle—from prospecting to closing deals.

Job Summary:

• We are looking for a highly motivated and skilled Software Engineer to join our team.
• This role requires a strong understanding of the software development lifecycle, proficiency in coding, and excellent communication skills.
• The ideal candidate will be responsible for production monitoring, resolving minor technical issues, collecting client information, providing effective client interactions, and supporting our development team in resolving challenges

Key Responsibilities:

• Client Interaction: Serve as the primary point of contact for client queries, provide excellent communication, and ensure timely issue resolution.
• Issue Resolution: Troubleshoot and resolve minor issues related to software applications in a timely manner.
• Information Collection: Gather detailed technical information from clients, understand the problem context, and relay the information to the development leads for further action.
• Collaboration: Work closely with development leads and cross-functional teams to provide timely support and resolution for customer issues.
• Documentation: Document client issues, actions taken, and resolutions for future reference and continuous improvement.
• Software Development Lifecycle: Be involved in maintaining, supporting, and optimizing software through its lifecycle, including bug fixes and enhancements.
• Automating Redundant Support Tasks: (good to have) Should be able to automate the redundant repetitive tasks Required Skills and Qualifications:

Mandatory Skills:

• Expertise in at least one Object Oriented Programming language (Python, Java, C#, C++, Reactjs, Nodejs).
• Good knowledge on Data Structure and their correct usage.
• Open to learn any new software development skill if needed for the project.
• Alignment and utilization of the core enterprise technology stacks and integration capabilities throughout the transition states.
• Participate in planning, definition, and high-level design of the solution and exploration of solution alternatives.
• Define, explore, and support the implementation of enablers to evolve solution intent, working directly with Agile teams to implement them.
• Good knowledge on the implications.
• Experience architecting & estimating deep technical custom solutions & integrations.

Added advantage:

• You have developed software using web technologies.
• You have handled a project from start to end.
• You have worked in an Agile Development project and have experience of writing and estimating User Stories
• Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain technical issues to non-technical clients.
• Client-Facing Experience: Strong ability to interact with clients, gather necessary information, and ensure a high level of customer satisfaction.
• Problem-Solving: Quick-thinking and proactive in resolving minor issues, with a focus on providing excellent user experience.
• Team Collaboration: Ability to collaborate with development leads, engineering teams, and other stakeholders to escalate complex issues or gather additional technical support when required.

Preferred Skills:

• Familiarity with Cloud Platforms and Cyber Security tools: Knowledge of cloud computing platforms and services (AWS, Azure, Google Cloud) and Cortex XSOAR, SIEM, SOAR, XDR tools is a plus.
• Automation and Scripting: Experience with automating processes or writing scripts to support issue resolution is an advantage.

Work Environment:

• This is a rotational shift position
• During evening shift the timings will be (5 PM to 2 AM), and you will be expected to work independently and efficiently during these hours.
• The position may require occasional weekend shifts depending on the project requirements.
• Additional benefit of night allowance.

Roles & Responsibilities

• We are looking for someone who loves a challenge, is ambitious, super tenacious, and persistent. S/he is
• a self-starter, thrives in a dynamic, small start-up environment, has a knack for understanding customer
• needs, and loves to get sh*t done! If you check these boxes - we want to talk to you!

The opportunity:

• Solve a complex $300+ billion problem at the cutting edge of Fintech innovation, and make a tangible difference to the small business landscape in India
• Join a high performance, dynamic and collaborative work environment that throws new challenges on a daily basis
• Be part of the early founding team and be directly responsible for driving the company's success

Key Role and Responsibilities:

• Work closely with the Founder/CEO and to define and build the Cashflo platform
• Identify customer problems, latent needs & devise product roadmap
• Communicate and evangelize product output through low-fidelity designs
• Collaborate with Sales and Customer Success to understand and eliminate obstacles to adoption and usage
• Work with Marketing to bring new features to life on various communication touch points
• Collaborate with engineers and designers to arrive at the detailed solutions to problems Execute
• Own the roadmap for one or more parts of the product
• Work with engineering and design to plan launch scope
• Together with engineering and design, break-down scope into launch iterations
• Deliver product features as per timelines

Skills/ Qualities Required:

• Strong problem solving – Structured thinking, data-driven analysis and a strong ability to synthesize findings
• Strong communication (written & verbal) and interpersonal skills
• You should have worked at a startup or started your own company that shipped a product
• An engineering / technical background that will allow you to reason about product trade-offs and make good choices without significant input from engineers
• At least 5 years of experience in a Product Management role
• Attention to detail - great products are all about the details
• Passion for getting the job done – A combination of grit, hustle and problem-solving skills todeliver results on time

Nice to haves:

• ● Prior exposure to Fintech landscape and understanding of trends in financial services

Are you a champion in your domain, driven by a passion for development, eager to kickstart your career in Full Stack Engineer, and hungry for a new and exciting challenge? Look no further! At Argon-Quber, we are on a mission to revolutionize the tech industry, and we are seeking exceptional Full Stack Engineer Inters like you to join our elite team.

We pride ourselves on being a hub of innovation, where cutting-edge technologies and groundbreaking ideas converge. As a Full Stack Engineer Intern, you will be at the forefront of this revolution, pushing the boundaries of what is possible and shaping the future of software development.

Job Description:

We are seeking a highly skilled and motivated Full Stack Engineer Intern with 0-1 years of experience to join our dynamic team. As a Full Stack Engineer Intern, you will be responsible for learning, developing and maintaining both front-end and back-end applications. You will collaborate with cross-functional teams to design, develop, and implement cutting-edge solutions.

What You Will Do:

• Collaborate with stakeholders and end-users to gather feedback and iterate on product features to ensure an exceptional user experience.
• Design, develop, and deploy scalable and secure full stack applications.
• Collaborate with UI/UX designers and product managers to translate wireframes and prototypes into functional web applications.
• Develop and maintain server-side logic using modern programming languages and frameworks.
• Build efficient and reusable front-end components and libraries.
• Implement responsive and mobile-friendly user interfaces.
• Integrate third-party APIs and services to enhance application functionality.
• Ensure high-performance and availability of applications through code optimization and thorough testing.
• Debug and resolve technical issues reported by clients or stakeholders.
• Stay up-to-date with emerging technologies, industry trends, and best practices in web development.
• Participate in code reviews and provide constructive feedback to peers.
• Collaborate with a diverse team of developers, designers, and product managers to create innovative and user-friendly web applications.
• Participate in the entire software development lifecycle, from requirements gathering and design to development, testing, and deployment.
• Contribute to the architecture and technical decisions of our projects, leveraging your expertise to drive technical excellence.
• Continuously improve your skills and stay updated on the latest technologies, frameworks, and best practices in full stack development.
• Embrace agile methodologies and actively participate in sprint planning, stand-ups, and retrospectives to ensure successful project delivery.
• Take ownership of your work and deliver high-quality code that is scalable, efficient, and maintainable.
• Be a problem solver and find creative solutions to overcome challenges encountered during the development process.

What we're looking for:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 0-1 years of professional experience as a Full Stack Developer.
• Proficiency in front-end development technologies such as HTML, CSS, JavaScript (ES6+), and modern front-end frameworks like React, Angular, or Vue.js.
• Strong understanding of server-side languages like Node.js, Python, or Ruby, and related frameworks such as Express, Django, or Ruby on Rails.
• Experience with relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB, Redis).
• Familiarity with version control systems (e.g., Git) and Agile development methodologies.
• Knowledge of cloud platforms such as AWS, Azure, or Google Cloud.
• Solid understanding of RESTful APIs and the ability to integrate them into applications.
• Experience with testing frameworks (e.g., Jest, Jasmine, PyTest) and writing unit tests.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration skills to work effectively in a team environment.
• Ability to handle multiple projects and prioritize tasks effectively.
• Preferred candidate is to be in Bangalore location.
• Experience with containerization technologies (e.g., Docker, Kubernetes).
• Knowledge of serverless architecture and deployment (e.g., AWS Lambda, Azure Functions).
• Familiarity with DevOps practices and CI/CD pipelines.
• Understanding of GraphQL and related frameworks (e.g., Apollo).
• Knowledge of TypeScript for both front-end and back-end development.

Duration:

This is a paid internship position for a duration of 6 months. The starting date will be determined based on the availability of the selected candidate.

Here's why Argon-Quber is the ultimate destination for top-tier Engineers:

• Innovation is Our DNA: At Argon-Quber, we thrive on innovation and embrace disruptive technologies. Join our team and be a part of our relentless pursuit of groundbreaking solutions that redefine industry standards.
• Empowerment and Autonomy: We believe in empowering our developers to take ownership of their work. At Argon-Quber, you will have the autonomy to make strategic decisions, influence the architectural direction, and unleash your full potential.
• World-Class Team: Join forces with a team of brilliant minds, industry experts, and thought leaders who share a common goal: to create exceptional software solutions. Collaborate, learn from each other, and be inspired by the collective brilliance that surrounds you.
• Unparalleled Growth Opportunities: We are committed to your professional growth. Whether you aspire to become a technical guru, a team lead, or even venture into management, Argon-Quber provides you with the resources, mentorship, and support needed to climb the career ladder.
• Impact at Scale: Your work at Argon-Quber will reach millions of users, transforming industries and improving lives. You will have the opportunity to create solutions that leave a lasting impact, disrupt markets, and shape the digital landscape.
• Culture of Excellence: At Argon-Quber, we foster a culture of excellence where only the best is accepted. We celebrate achievements, recognize exceptional talent, and create an environment where your brilliance is acknowledged and rewarded.
• Work Hard, Party Harder: We believe that a healthy work-life balance leads to increased creativity and productivity. Enjoy a flexible work environment, social events, team outings, and a supportive atmosphere that values your well-being.

Location:

This position is based in Bangalore, India. Please only apply if you are currently residing in or willing to relocate to Bangalore.

If you are ready to unleash your true potential, work on game-changing projects, and be a part of Argon-Quber, an organization that will empower you to achieve greatness, then look no further.

• Join us in shaping the future of technology and revolutionizing the way the world experiences software. Apply now and embark on an extraordinary journey at Argon-Quber where your skills will be honed, your creativity will thrive, and your impact will be unmatched. Let's build the future together!

The responsibilities and duties section is the most important part of the job description. Please read them below and if interested, do go ahead and apply!

Roles and Responsibilites:

• Manages talent acquisition process, including sourcing, testing, interviewing, hiring and onboarding
• Keeps job descriptions up-to-date, accurate and compliant with relevant federal, state and local laws for all positions
• Develops training and performance management program that ensures all employees are familiar with their job responsibilities, as well as relevant legal and safety requirements
• Creates and updates compensation strategy through market analysis and pay surveys
• Handles investigation and resolution of employee issues, concerns and conflicts
• Ensures all employment practices comply with federal, state and local regulations

Hello! If you truly love and enjoy social media, we want you! We are looking for a creative and fun social media manager who can help us create brand awareness for our clients. Here’s what you’ll do if you end up being a part of our team:

• 🤔 Research and build strategies: You will assist the Marketing team in understanding the brand’s needs to come up with a plan and direction for their social media.
• 💡Ideation: Based on the strategy, you’ll help ideate campaigns for platforms like Instagram, Twitter, LinkedIn and Facebook.
• ✍️ Writing and Editing: Writing crisp, clear, and witty posts and captions.
• 👩🏻‍💻 Creating and Publishing: Help design posts or edit templates on Canva and schedule them for posting.
• 👀📱 Looking out for trends: Being mindful of what’s happening in the world and using it to create brand awareness.
• 🧐 Analysis: Help us reflect on the growth we have on each platform every month.

If you:

• Find this interesting and are over 18 years of age
• Know English and Hindi fluently
• Love social media or can tolerate it enough to create for social media
• Love to write and know how to use Grammarly well
• Know how to use Excel, Word, Google Docs, Canva, Figma (and all social media platforms)
• Have a laptop, phone and an internet connection
• Are curious about trends and willing to learn on the go
• Have a minimum of 1 yr of experience in creating content and handling Social Media

Then we’d love to meet you! Please apply :)

What we’ll offer:

• A competitive salary.
• Remote work. Work in your shorts, we don’t mind.
• Lesser meetings. This meeting could have been an email said no one ever at our workplace.
• A learning space. We’ll help you learn and navigate the basics of marketing from building strategy to delivering results.
• Open communication and great conversations. There’s no hierarchy of communication or gatekeeping of creative ideas. If you have something to share, just call/text/mail, whatever you like.

• Cross-functional coordination of digital marketing programs.
• Ability to convey the power of the company platform, by defining customer lifecycle journeys and assets to facilitate program execution.
• Engage our customers in a human, meaningful, and value-driven manner. Define and execute customer lifecycle adoption and engagement programs in accordance with digital strategy and execution plan.
• Leverage engagement capabilities to reach thousands of customers based on targeted, segmented approaches.
• Monitor and report on metrics associated with program execution.
• Ability to leverage data and analytics to expand and optimize programs.
• Accountability for adoption, renewal, and churn improvement goals.

Requirements

• 4+ years of industry experience; 2+ years in a related domain. Experience in successful multi-channel enterprise SaaS digital engagement and adoption programs is a strong plus.
• Bachelor’s degree; advanced degree in a business, marketing or technical field preferred.
• Demonstrate being data-driven: continuously test, measure, and improve programs and tactics.
• Possess expertise in the use of various content types and engagement methods, such as video, chat, social media, mobile, email to execute digital programs.
• Knowledge of Google Analytics / Gainsight / Marketo / Optimizely / Pendo / Salesforce / Tableau, etc. to get the data and insights you need to successfully design, execute and monitor programs.
• Prior experience as a customer lifecycle marketer, growth product manager/marketer, product marketing manager, or digital customer success manager.
• Excellent communication - verbal and written.
• Display effective leadership skills, team collaboration, and executive presentation skills