Sr. Product Manager - Operations

Primary Skill

6+ years of experience in ServiceNow development, administration, and customization

Strong working knowledge of ITSM modules:

Incident Management

Problem Management

Change Management

Asset Management

Service Catalog / Service Request

Secondary Skill

Experience working on standalone and multi‑domain instances

Strong ITBM configuration & administration experience (Ideation, Demand, PPM, Resource Management)

Hands‑on working knowledge of CMDB / CSDM

Facilitate and support Change Management (including CAB meetings)

Process RITMs, Incidents, and operational tickets

Develop reports, dashboards, and templates (e.g., Incident templates)

ServiceNow System Administrator Certification

ServiceNow Developer Certification

Strong communication skills (oral & written)

Ability to translate business requirements into workable ServiceNow solutions

Experience creating & managing Service Catalog items and workflows

Support end‑user requests and provide ongoing assistance

Data analysis skills (interpretation & reporting)

Ability to interact with internal customers to scope solutions and workflows

Audit Change tickets as per Change Management policies

Working knowledge of Agile methodology

Ability to break down requirements, demo dashboards/reports to users

Ability to manage multiple client requests with prioritization

Strong client‑interaction and relationship‑building skills

Our Mission

To make video as accessible to machines as text and voice are today.

At lookup, we believe the world's most valuable asset is trapped. Video is everywhere, but it's unsearchable—a black box of insight that no one can open or atleast open affordably. We’re changing that. We're building the search engine for the visual world, so anyone can find or do anything with video just by asking.

Text is queryable. Voice is transcribed. Video, the largest and richest data source of all, is still a black box. A computer can't understand it, and so its value remains trapped.

Our mission at lookup is to fix this.

About the Role

We are looking for founding Backend Engineers to build a highly performant, reliable, and scalable API platform that makes enterprise video knowledge readily available for video search, summarization, and natural‑language Q&A. You will partner closely with our ML team working on vision‑language models to productionize research and deliver fast, trustworthy APIs for customers.

Examples of technical challenges you will work on include: distributed video storage, a unified application framework and data model for indexing large video libraries, low‑latency clip retrieval, vector search at scale, and end‑to‑end build, test, deploy, and observability in cloud environments.

What You’ll Do:

• Design and build robust backend services and APIs (REST, gRPC) for vector search, video summarization, and video Q&A.
• Own API performance and reliability, including low‑latency retrieval, pagination, rate limiting, and backwards‑compatible versioning.
• Design schemas and tune queries in Postgres, and integrate with unstructured storage.
• Implement observability across metrics, logs, and traces. Set error budgets and SLOs.
• Write clear design docs and ship high‑quality, well‑tested code.
• Collaborate with ML engineers to integrate and productionize VLMs and retrieval pipelines.
• Take ownership of architecture from inception to production launch.

Who You Are:

• 3+ years of professional experience in backend development.
• Proven experience building and scaling polished WebSocket, gRPC, and REST APIs.
• Exposure to distributed systems and container orchestration (Docker and Kubernetes).
• Hands‑on experience with AWS.
• Strong knowledge of SQL (Postgres) and NoSQL (e.g., Cassandra), including schema design, query optimization, and scaling.
• Familiarity with our stack is a plus, but not mandatory: Python (FastAPI), Celery, Kafka, Postgres, Redis, Weaviate, React.
• Ability to diagnose complex issues, identify root causes, and implement effective fixes.
• Comfortable working in a fast‑paced startup environment.

Nice to have:

• Hands-on work with LLM agents, vector embeddings, or RAG applications.
• Building video streaming pipelines and storage systems at scale (FFmpeg, RTSP, WebRTC).
• Proficiency with modern frontend frameworks (React, TypeScript, Tailwind CSS) and responsive UI design.

Location & Culture

• Full-time, in-office role in Bangalore (we’re building fast and hands-on).
• Must be comfortable with a high-paced environment and collaboration across PST time zones for our US customers and investors.
• Expect startup speed — daily founder syncs, rapid design-to-prototype cycles, and a culture of deep ownership.

Why You’ll Love This Role

• Work on the frontier of video understanding and real-world AI — products that can redefine trust and automation.
• Build core APIs that make video queryable and power real customer use.
• Own systems end to end: performance, reliability, and developer experience.
• Work closely with founders and collaborate in person in Bangalore.
• Competitive salary with meaningful early equity.

Primary Skills : 

React

Redux

Node basics for API integration

Convert design to code

Good HTML CSS

JS Fundamentals

With 14+ years of expertise in e-commerce, our client provides AI-powered solutions for quick scale-up of brands and equips them to serve a global audience efficiently. From Texas to India, it operates from 6 different locations and processes 5 million orders annually and are amongst the top 25 sellers on Amazon and Walmart.com.

Founded by entrepreneurs with rich international experience, this leading online store of USA works with over 2000 brands which include many known brands in the US and covers almost all major categories like beauty and healthcare, electronics and gadgets, furniture, toys and apparel and others.

It has won several accolades including Inc 5000, fastest-growing companies, two years in a row.

• Managing inputs, category profit & loss, promotion management, auditing and analysis, vendor escalations, and concise communications
• Growing selection, improving terms and cost structures, and building long-term relationships with vendors for the sub-categories assigned
• Demonstrating customer and category knowledge, being an advocate for a quality customer experience, and understanding the competition and industry
• Being responsible for long term growth opportunities and risk identification, planning, communicating, and partnering with internal teams
• Demonstrating a deep understanding of Online retail tools and becoming advocates for tool enhancements
• Attracting talent and making the right hiring decision, setting goals, and resource planning for the team
• Visiting trade shows in the US and other countries as per process requirements
• Creating mechanisms to help on-board new talent to the organization by continuously building a network of talent inside and outside of the company
• Effectively coaching and giving feedback to direct reports to help develop talent and supporting career development
• Setting and balancing goals across the team to optimize performance against department goals and employee development

Desired Candidate Profile

• 10+ years of experience doing one of several roles: quantitative/financial analysis, retail buying, retail planning & allocation, product/project management, pricing, marketing, or e- commerce
• Strong understanding of category, product, and vendor performance
• Proficiency in Excel
• Proven analytical skills
• Proven negotiation skills
• Proven experience leading teams & cross-functional projects
• Influencing abilities and vendor management experience
• Ability to think and react in a high-energy, fast-paced environment
• Ability to operate simultaneously and effectively in both tactical and strategic modes
• A willingness to roll up sleeves to get things done
• Ability to work autonomously in a demanding and often ambiguous environment, with strong attention to detail and effective prioritization
• Preferably a valid US Visa    

Full-time marketing content writer / editor with post-graduation in mass communication / English literature who will be writing for businesses like Healthcare, Software, Marketing, etc. Able to conduct independent research, write web pages, blogs, PRs, marketing collaterals, whitepapers, proposals, newsletters, etc.

Complete Job Description:

We are looking for a full-time marketing content writer with post-graduation in mass communication / English literature who will be developing unique content for the websites, blogs etc. and have skills to communicate information concisely and persuasively. Additionally, he/she should be able to conduct independent research and interact with different teams for information gathering. Moreover, the candidate will be exposed to writing/editing blogs, press releases, marketing collaterals, whitepapers, infographics, proposals, presentations, newsletters, etc.

Profile

Specifically, the candidate should meet the following criteria:

• Excellent verbal and written communication skills
• Excellent in English grammar with a flair for writing
• Ability to generate content from interaction with other stakeholders
• A keen interest in global business issues and developments

Job Responsibilities:

• Create, develop and manage content for organization’s web properties
• Writing and editing content for our websites and social media handles, and ensuring that the content ranks well on major search engines
• Develop content for marketing collaterals including brochures, case studies, press releases, articles, newsletters and whitepapers
• Copyedit and proofread all web content
• Assuring web content is user-friendly with keywords for SEO benefit
• Stay updated with emerging web technologies and industry trends
• Working with a cross-departmental team, maintaining and developing the master content calendar for all web properties

Required Skills:

• Willingness to manage multiple projects in a fast-paced, deadline-driven environment
• Willingness to build consensus and work effectively within a cross-departmental team
• Basic knowledge of MS Office

Education:

• Post-graduation degree in English, Journalism, mass communication or a related field

Role Overview

First and foremost, we're looking for people who are excited about what we're doing—you don't need to know anything about the HRTech ecosystem, but should be excited to learn.

We're looking for a Customer Support Intern to join our Customer Service Team.
The ideal candidate will have excellent verbal and written communication and problem-solving skills, loads of empathy towards customers. This profile requires high efficiency and the ability to document and improve processes that are high on repetition. 

The person in the role will -

• Communicate effectively with internal and external customers via phone, email and chat.

• Attend customer calls to capture notes on customer feedback, action items and next steps.

• Follow up with customers to ensure their technical issues are resolved.

• Evaluate ways to improve customer experience and contribute to development of solutions.

• Liaise with the Operations/ Product/ Sales team.

• Share feature requests and effective workarounds with team members.

• Gather customer feedback and share with our Product, Sales and Marketing teams.
  
  Requirements

  • Candidates must have strong written and verbal communication skills and have a desire to learn more about corporate operations.

  • Strong team building, time management, and organizational skills.

  • Problem solving, creative, organized and detail-oriented.

  • Tackle problems in a creative and logical ways and identify solutions

  • Should be tech savvy.

  • Proficient in using Google Docs, Slides and Sheets.
    
    Note: Please note this is a full time internship opportunity and a person should be available for a minimum of 6 months duration for internship.
    
    

    Benefits

    What’s in it for you?
    
    We are a 100% remote company so work from anywhere in India. At Springworks, we invest in the employee experience. Business is not done alone, but by a team. The greatest asset at Springworks are its people and we are on a mission to build the best, most talented and happiest team we can. To be successful in the longer run we cannot do it without a motivated and energized team.We believe in higher education and life-long learning and provide our employees to learn and upgrade their skills and evolve. Competitive Compensation & Benefits and a good Health scheme to take care of their mental, physical and social wellbeing.
    
    Glassdoor rating of 4.8. You got to read it to believe it:
    https://www.glassdoor.co.in/Overview/Working-at-Springworks-EI_IE1013270.11,22.htm">https://www.glassdoor.co.in/Overview/Working-at-Springworks-EI_IE1013270.11,22.htm
    
    We are a remote first Company thus, complete Work From Anywhere policy is applicable.
    
    Perks:
    
    

    1. Paid Internship (Monthly stipend upto INR: 21,000).
    2. Rewards and recognitions (Surprise gift/Voucher for Intern of the month).
    3. Learning & development budget ( Up to INR 21,000/-).
    4. Monthly reimbursement for Internet expenses - Upto INR 1500.
    5. Yearly OTT reimbursement (up to Rs.1500 per annum).
    6. Fitness reimbursement (Up to Rs. 1000 per month).
    7. Health Insurance.
    8. Food Allowance/ Reimbursement - Rs. 500 added to your payroll - no bills to be uploaded.

    
    See what our past interns have to say about their experience -https://www.youtube.com/watch?v=1G3a-fkMAtU"> Interns @Springworks

     

Requirement:

Position: MID Web Developer

Experience: Min 3yr

Relevant Experience in React , Redux, Javascript etc is mandatory

CTC: As per standards

Location: Bangalore

Industry: Retail / E-commerce 

Functional Area: IT Software - eCommerce, Internet Technologies 

Role Category: Programming & Design 

Role: Application Programmer

 Employment Type: Permanent Job, Full-Time 

Mid developer (New)

Knowledge in react JS, Javascript, HTML, CSS

Knowledge in React JS (Overview)

Fair understanding of redux and hooks

Coding Skills

Regards
sunitha
HR Executive

Xoxoday is looking for a highly skilled computer programmer who is comfortable with front end programming. The front-end developer's job is to convert website design files into high fidelity HTML/CSS and work on ReactJS code to bring it to life.

• Design and develop UI for SaaS Application using HTML/CSS
• Driving innovations
• Estimate efforts, identify risks, devices and meets project schedules
• Mentors and coaches’ engineers and provide technical leadership

‍

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 4 years of strong design and development experience in building massively large-scale distributed internet systems and products
• Skillsets -

• Expert - HTML/CSS/Bootstrap/Pixel perfect UI development.
• Good - ReactJS/AngularJS

• Scripting languages like NodeJS will be good to have
• Building single page applications with multiple components
• Working on complex dashboards and reporting interfaces
• Data structures & algorithms skills
• Open source software, frameworks, and broader cutting-edge technologies
• Modern JavaScript libraries and front-end components
• BS/MS in Computer Science or equivalent

You will be working with top-quality engineers who have built one of the best employee engagement SaaS platforms. You will be reporting to AVP Engineering and working closely with the Architect and other leads.

‍

A wholesome opportunity in a fast paced environment that will enable you to juggle between concepts, yet maintain quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

‍

A fast growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

‍

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

 Roles & Responsibilities -

• Build and maintain infrastructure for data retrieval, processing and storage
• Build strong working relationships with international teams
• Be willing and able to adapt to changes in priorities
• Ability to learn and apply new technologies to deliver added business value
• Maintain a strong focus on quality

• Proficient in Python / SQL
• Good understanding of data base management systems
• Experience developing and maintaining systems that handle large amounts of data
• Understanding of Electronic Trading Systems
• Attention to detail and code quality
• Excellent problem solving and analytical skills in a high-pressure environment
• Strong communication skills and an ability to convey ideas and concepts with clarity