City Lead Operations/ Senior Logistics Manager
at Series A funded startup transforming Last Mile Delivery
LeadershipDesignation/Role : City Lead Operations/ Senior Logistics Manager
Location : Gurgaon
Education Qualification : IIT/NIT - 2012 to 2016 Batch OR
MBA - Sales/Operations/Marketing can also be considered.
Experience Required : Last Mile Delivery Experience working in companies like Shadowfax, Lalamove, Delhivery etc
Roles and Responsibilities :
- The candidate would be responsible for sustaining and growing the city's revenues with P&L responsibilities.
- Good in Leading the Sales team in initiating new accounts and managing relationships with existing ones, thereby ensuring a healthy mix of partners.
- Laying down the roadmap for new account acquisition for the city and ensuring its execution.
- Strategizing and executing all account related initiatives from operational troubleshooting to activation.
- Managing the rider life cycle (hiring to retire )
- The person should have leading the Operations team in delivering the best Customer experience while having a 360 degree view from Customer Care to Delivery Executive Safety to Optimal utilization of resources.
- Managing the administration function, operational performance reporting, streamlining processes and systems wherever possible
- Responsible for managing the City team from hiring and training new recruits to assigning targets and formulating incentive plans as well as career planning for each member of the team
Skill Set :
- Relevant work experience of 4+ years in Sales or Marketing or Operations with a penchant for Leadership.
- A competent decision-maker with the ability to create and execute a strategic sales and marketing plan for the region.
- A visionary who can foresee the Macro factors affecting the business and strategize preemptively.
- Identifies, builds and uses a wide network of contacts with people at all levels, internally and externally
Shubham Vishwakarma
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Well versed with documentation involved in domestic transportation.
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Understanding of Warehouse operations (Collection, Unloading, Packing, Loading, Dispatch).
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Skills required – problem solving, negotiation
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Computer Knowledge is must
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Manage contract vehicles and hire vehicles from market for day to day operations.
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Co-ordinate with corporate Logistics team, Customer and collection team for timely execution of orders.
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Responsible for timely packaging and movement of material.
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Meeting with clients/site visit to understand the requirements.
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Prepare route plan as per business requirement.
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Maintain and share reports.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon