City Lead Operations/ Senior Logistics Manager
at Series A funded startup transforming Last Mile Delivery
LeadershipDesignation/Role : City Lead Operations/ Senior Logistics Manager
Location : Gurgaon
Education Qualification : IIT/NIT - 2012 to 2016 Batch OR
MBA - Sales/Operations/Marketing can also be considered.
Experience Required : Last Mile Delivery Experience working in companies like Shadowfax, Lalamove, Delhivery etc
Roles and Responsibilities :
- The candidate would be responsible for sustaining and growing the city's revenues with P&L responsibilities.
- Good in Leading the Sales team in initiating new accounts and managing relationships with existing ones, thereby ensuring a healthy mix of partners.
- Laying down the roadmap for new account acquisition for the city and ensuring its execution.
- Strategizing and executing all account related initiatives from operational troubleshooting to activation.
- Managing the rider life cycle (hiring to retire )
- The person should have leading the Operations team in delivering the best Customer experience while having a 360 degree view from Customer Care to Delivery Executive Safety to Optimal utilization of resources.
- Managing the administration function, operational performance reporting, streamlining processes and systems wherever possible
- Responsible for managing the City team from hiring and training new recruits to assigning targets and formulating incentive plans as well as career planning for each member of the team
Skill Set :
- Relevant work experience of 4+ years in Sales or Marketing or Operations with a penchant for Leadership.
- A competent decision-maker with the ability to create and execute a strategic sales and marketing plan for the region.
- A visionary who can foresee the Macro factors affecting the business and strategize preemptively.
- Identifies, builds and uses a wide network of contacts with people at all levels, internally and externally
Shubham Vishwakarma
Full Stack Developer - Averlon
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📢 WE ARE HIRING — Logistics Executive
📍 Location: Amritsar
🧑💼 Employment Type: Full-Time
📅 Experience: 6+ Years
**📘 About the Role
We are seeking a proactive and experienced Logistics Executive to join our Commercial Operations team. The ideal candidate will have strong knowledge in freight logistics, international shipping, documentation, and shipment coordination. This role involves managing daily logistics operations, negotiating freight rates, handling documentation, tracking shipments, and coordinating between various stakeholders to ensure timely delivery and compliance.
🛠 Key Responsibilities
Logistics & Operations (Primary Duties):
- Update and communicate daily freight rates to the team.
- Negotiate competitive ocean freight rates and prepare quotations.
- Arrange vessel and container bookings and monitor shipments.
- Track export documentation and coordinate with forwarders and CHA.
- Maintain shipment status updates and prepare MIS reports.
- Monitor container stuffing and movement until delivery.
- Coordinate with accounts, vendors, and third-party agencies for invoicing and shipment releases.
- Handle troubleshooting and logistics-related challenges. V
Reporting & Administration:
- Maintain accurate documentation, filing, and records of all logistics activities.
- Prepare periodic logistics reports and support audit requirements.
Ad-hoc & Strategic Activities:
- Support creation and revision of Standard Operating Procedures (SOPs).
- Assist reporting managers/directors with special logistics projects.
- Participate in vendor and forwarder meetings as needed.
🎯 Qualifications & Requirements
- Education: Any Graduate / Diploma.
- Experience: Minimum 3 years in logistics, preferably with shipping lines, freight forwarders, or CHAs.
- Advanced proficiency in MS Excel and MS Office.
- Strong communication, time-management, and reporting skills.
- Excellent documentation and correspondence abilities.
- Ability to work collaboratively and deliver timely reports. Velvet Jobs
As a Sr. Executive you will play a very vital role in developing SOPs and help the team implement
the same. You as the last-mile champ will handle all end to end NDR process. You will act as a bridge between customer support and logistic team. You will be one person who will pump in
enough fuel and energy to run and deliver operations at its best.
Responsible
➢ Ensure prompt responses to queries /concerns raised by the Customer Support Team by highlighting to Last Mile Logistics Partner.
➢ Help build and implement SOPs. Manage workflow of day to day tickets raised related to
Last Mile complaints.
➢ Can handle End to end NDR process. Can manage both Call Centre & Logistic Partners
Ensure the designated Service Level Requirements, Customer promise dates, FAD, NDR,
S2D. & all such Key Performance Indicators are achieved on a weekly and monthly levels
➢ Must have customer service skills and be able to maintain a consistent, elevated level of
service
➢ Monitor the performance metrics of different reporting teams and take necessary actions
to improve the same
➢ Communicate with Last Mile Vendors for Lost & Damages with working data.- Work with
Internal for reconciliations for Disputes of Weights, Lost in Transit, etc.
About the Role:
As a Solution Design team member, you will be focused on designing solutions for some of the most challenging and exciting problems that we are working to solve in the logistics industry. You will be responsible for understanding the customer's business, supply chain challenges and building practical processes or technologically led solutions for these. This role is varied and fast-paced – constantly adapting to the logistics industry's landscape and business needs.
Key responsibilities:
- Study the customer's supply chain process and build a deeper understanding of industry-specific supply chains, their underlying & fundamental challenges, and build holistic solutions.
- Analyze data to come up with actionable insights.
- Drive implementation of complex engagements.
- Become a knowledge powerhouse within the organization for anything related to logistics.
- Develop holistic business requirements and drive product development while working with the product and technology team.
- Take ownership of complex projects, work with cross-functional teams and drive the projects to completion. Be accountable for the overall technical excellence and quality of the technical output.
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Preferred qualifications:
- MBA with 4+ years of solid experience in Logistics.
- Good knowledge of logistics, preferably within Steel, Cement, FMCG, Transportation or related industries.
- Good to have experience working with B2B product-based organizations.
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- Strong analytical skills, with the ability to translate data into insights.
- Self motivated, result - oriented with a bias for speed and action.
- Good verbal, written, social, presentation and interpersonal skills.
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What you need to have:
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Bachelor’s degree in technology related field
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Ability to work independently as well as in a team environment
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Must be detailed-oriented.
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Corrugated Industry Experience
Dear Candidate,
Greetings from Safeducate !!!
Safeducate (A group company of Safexpress Logistics Pvt. Ltd.) is a leading training company in Logistics and E-commerce. Having a pool of 500 companies for current and future requirements in Logistics and E-commerce Operations.
Currently we need fresh graduates for training and Hiring process.
Joining process -
Entry test and Personal Interview at Safeducate Learning Pvt Ltd .(A Safexpress Group Company) RANCHI
Training
Joining
After successfully completion of Logistics Training candidates will be offered a full time Job in Leading Organization.
Perks and Benefits
Best In Industry
Role Logistics Executive
Industry TypeCourier / Transportation / Freight / Warehousing
Functional AreaSupply Chain, Logistics, Purchase, Materials
Employment Type-Full Time, Permanent
Role Category-Logistics
About Company
Safeducate Learning is a leading training, skilling and consulting organization and specializes in the domains of Supply Chain Management & Logistics, Retail, Manufacturing and Automotive. This unique profitable company was launched by Safexpress, India's leading Logistics management company, in 2007 and has been growing by leaps and bounds.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon