City Lead Operations/ Senior Logistics Manager
at Series A funded startup transforming Last Mile Delivery
Designation/Role : City Lead Operations/ Senior Logistics Manager
Location : Gurgaon
Education Qualification : IIT/NIT - 2012 to 2016 Batch OR
MBA - Sales/Operations/Marketing can also be considered.
Experience Required : Last Mile Delivery Experience working in companies like Shadowfax, Lalamove, Delhivery etc
Roles and Responsibilities :
- The candidate would be responsible for sustaining and growing the city's revenues with P&L responsibilities.
- Good in Leading the Sales team in initiating new accounts and managing relationships with existing ones, thereby ensuring a healthy mix of partners.
- Laying down the roadmap for new account acquisition for the city and ensuring its execution.
- Strategizing and executing all account related initiatives from operational troubleshooting to activation.
- Managing the rider life cycle (hiring to retire )
- The person should have leading the Operations team in delivering the best Customer experience while having a 360 degree view from Customer Care to Delivery Executive Safety to Optimal utilization of resources.
- Managing the administration function, operational performance reporting, streamlining processes and systems wherever possible
- Responsible for managing the City team from hiring and training new recruits to assigning targets and formulating incentive plans as well as career planning for each member of the team
Skill Set :
- Relevant work experience of 4+ years in Sales or Marketing or Operations with a penchant for Leadership.
- A competent decision-maker with the ability to create and execute a strategic sales and marketing plan for the region.
- A visionary who can foresee the Macro factors affecting the business and strategize preemptively.
- Identifies, builds and uses a wide network of contacts with people at all levels, internally and externally
Shubham Vishwakarma
Full Stack Developer - Averlon
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Must have experience in Leather or garment export house.
· Export Documentation: Prepare and manage all pre-shipment and post-shipment export documents, including invoices, packing lists, Bill of Lading, Certificate of Origin, and other required shipping documents.
· Coordination with Buyers & Shipping Lines: Communicate with buyers, freight forwarders, customs agents, and shipping lines to ensure timely shipment and smooth documentation processing.
· Customs & Compliance: Ensure compliance with export regulations, customs laws, and DGFT policies. Handle export incentives, duty drawbacks, and export obligations.
· Banking & Payment Processing: Handle LC (Letter of Credit), bank negotiations, remittances, and documentation required for payment processing.
· Coordination with Internal Teams: Work closely with production, logistics, and finance teams to ensure the timely execution of export orders.
· Tracking & Reporting: Maintain shipment records, track shipments, and update management on export status.
· Client Communication: Handle buyer queries related to export documentation, shipping, and compliance.
mail updated resume with current salary-
email: jobs[at]glansolutions[dot]com
satish: 88 O2 74 97 43
As a Sr. Executive you will play a very vital role in developing SOPs and help the team implement
the same. You as the last-mile champ will handle all end to end NDR process. You will act as a bridge between customer support and logistic team. You will be one person who will pump in
enough fuel and energy to run and deliver operations at its best.
Responsible
➢ Ensure prompt responses to queries /concerns raised by the Customer Support Team by highlighting to Last Mile Logistics Partner.
➢ Help build and implement SOPs. Manage workflow of day to day tickets raised related to
Last Mile complaints.
➢ Can handle End to end NDR process. Can manage both Call Centre & Logistic Partners
Ensure the designated Service Level Requirements, Customer promise dates, FAD, NDR,
S2D. & all such Key Performance Indicators are achieved on a weekly and monthly levels
➢ Must have customer service skills and be able to maintain a consistent, elevated level of
service
➢ Monitor the performance metrics of different reporting teams and take necessary actions
to improve the same
➢ Communicate with Last Mile Vendors for Lost & Damages with working data.- Work with
Internal for reconciliations for Disputes of Weights, Lost in Transit, etc.
Company Description
Miko is an advanced artificial intelligence innovation lab with a mission to bring AI and robotics to every consumer home. Headquartered in Mumbai, India, our workforce spans several countries, including the United States, Canada, Europe, and the Middle East. To check out various product offerings, visit Miko's website.
Responsibilities:
Non-Direct Routing (NDR) Optimization:
- Develop and implement strategies to optimize NDR processes, minimizing transportation costs while maintaining service levels.
- Collaborate with internal stakeholders (sales, procurement, customer service) to identify NDR opportunities and -streamline order fulfillment.
- Manage carrier and logistics service provider relationships, negotiating rates, managing contracts, and ensuring compliance with routing guidelines.
Reverse Logistics (RVP) Management:
- Oversee the RVP process, encompassing returns, exchanges, and product recalls, to minimize costs and maximize recovery value.
- Partner with customer service, repair, and warehouse teams to streamline RVP processes and improve customer satisfaction.
- Manage relationships with reverse logistics partners, vendors, and service providers to ensure timely and efficient processing of returns and exchanges.
Pickup Coordination:
- Coordinate pickups from various locations (suppliers, warehouses, distribution centers) to optimize transportation efficiency and minimize costs.
- Schedule and monitor pickup activities, track shipment status, and resolve any issues or delays to ensure on-time pickup and delivery.
- Communicate pickup schedules and requirements to carriers and internal stakeholders for alignment with logistics plans.
Performance Monitoring & Continuous Improvement:
- Develop key performance indicators (KPIs) and metrics to measure logistics performance in areas like on-time - pickup/delivery, NDR utilization, and RVP processing time.
- Analyze logistics data and performance metrics to identify trends, root causes of issues, and opportunities for improvement.
- Lead cross-functional teams in implementing process improvements, best practices, and technology solutions to enhance logistics efficiency and customer service.
Qualifications:
- Degree in Supply Chain Management, Logistics, Engineering, or a related field (preferred).
- 1-3 years of experience in logistics operations, transportation management, or a similar role.
- Proven track record of identifying and implementing logistics process improvements.
- Strong analytical skills with proficiency in data analysis tools and techniques.
- Excellent communication, collaboration, and interpersonal skills with the ability to influence stakeholders across departments.
- Experience working with transportation management systems (TMS) a plus
About the Role:
As a Solution Design team member, you will be focused on designing solutions for some of the most challenging and exciting problems that we are working to solve in the logistics industry. You will be responsible for understanding the customer's business, supply chain challenges and building practical processes or technologically led solutions for these. This role is varied and fast-paced – constantly adapting to the logistics industry's landscape and business needs.
Key responsibilities:
- Study the customer's supply chain process and build a deeper understanding of industry-specific supply chains, their underlying & fundamental challenges, and build holistic solutions.
- Analyze data to come up with actionable insights.
- Drive implementation of complex engagements.
- Become a knowledge powerhouse within the organization for anything related to logistics.
- Develop holistic business requirements and drive product development while working with the product and technology team.
- Take ownership of complex projects, work with cross-functional teams and drive the projects to completion. Be accountable for the overall technical excellence and quality of the technical output.
- Educate and support customers, both pre-and post-sales, helping them with implementation, testing, integrations, and more.
Preferred qualifications:
- MBA with 4+ years of solid experience in Logistics.
- Good knowledge of logistics, preferably within Steel, Cement, FMCG, Transportation or related industries.
- Good to have experience working with B2B product-based organizations.
- Ability to understand the processes and cost drivers of customers from different industries.
- Strong analytical skills, with the ability to translate data into insights.
- Self motivated, result - oriented with a bias for speed and action.
- Good verbal, written, social, presentation and interpersonal skills.
- Ability to thrive in a multi-tasking environment and adjust priorities on-the-fly while still focusing on details and being analytical.
Job Description
Joining: Immediate
ReDesyn is a merchandise dropshipping company that lets creators launch their
Merchandise at zero upfront cost. Our mission is to let influencers, apps, brands &
Creators monetize their reach using merchandise enabling digital tools.
About Role | Operations Head/Supply Chain Manager
• Managing Supply Chain Operations for a leading B2C eCommerce firm
• Collaborating and directing the activities of all functions involved in the
purchasing, planning, warehousing, and control of materials.
• Complete Understanding of end-to-end supply chain and complex modeling
of workflows for Category
• Provide specific cost reduction and waste removal opportunities within and
across categories
• Identify and articulate strategic importance of metrics as a basis for
managing tradeoffs, improving the customer experience, and making
decisions with internal and external stakeholders
• Leading projects impacting Supply Chain transformation (ordering process,
service levels, inventory, logistics, packaging, etc.)
• Work closely with vendor leadership and/or operations senior leaders on
strategies to reduce cost, lead time, and waste across the end-to-end supply
chain.
• Deliver maximum product availability in the category ensuing healthy
inventory level and optimal supply chain set-up.
• Be solution-oriented & integrate strong and clear data analysis and business
rationale into sound decision-making and problem-solving.
• Ability to manage data and coordinate growing daily order volume.
• Managing and coordinating on-demand manufacturing.
Currently it has over 300 employees on its rolls and caters to customers through a hub office at every 100 kilometres in Northern India( including Delhi/ NCR , Haryana, Punjab, Himachal Pradesh and Jammu & Kashmir).
The ability to ensure zero downtime for its customers, by providing timely and quality support both in terms of products and services has been the cornerstone of its growth and success.
As a Warehouse Manager, you will be managing the overall functioning of the warehouse including coordinating with the dispatch department & billing department.
What you need to do:
- Working on the shop floor and ensuring efficient running of the warehouse
- Maintaining the warehouse properly and ensuring material is as per billing
- Being responsible for the day-to-day smooth operations of the warehouse
- Building and mentoring a team of warehouse executives and also leading and monitoring their performance on a day-to-day basis
- Maintaining the industrial equipment and spare parts in the warehouse properly, overseeing their pricing, amending to the repairing needs if any and ensuring FIFO and other processes are being followed
- Recording the various warehouse activities, equipment and spares and reporting the same to the company on a timely basis
- Analyzing risk factors involved, analyzing warehouse safety measures and accident reporting system
- Ensuring adherence to all the standard processes and procedures followed by the company
- Strategizing the functions of the warehouse to yield maximum profit
Desired Candidate Profile
What you need to have:
- 7– 10 years of relevant work experience
- Graduation is a must
- Excellent communication skills
- Excellent knowledge and experience in managing heavy equipment and spares
- Good staff management skills
We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We're backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among the top five Ed-tech companies of India and has the trust of 1 million parents.
Job Summary
- The candidate must be able to communicate effectively since the job involves coordinating with clients, couriers, and other operational departments.
- The candidate must ensure that quality assurance checks are completed and maintained.
- A Candidate is responsible for monitoring deliveries, ensuring customer satisfaction, and maintaining accurate logs of all transportation and goods.
- Preparation of Non-Delivery Report.
- Should have sound knowledge of Microsoft Excel (advanced), Microsoft word, MIS, maintaining and updating trackers.
- The candidate should be fluent in Hindi, English, and regional languages.
Responsibilities and Duties
- Logistic Management
- Warehousing
- Courier Management
- Verification and Customer Support
- Team Management
At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware & Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.
As the primary person working directly with the CEO on all things non-tech, we think it will be a great fit if -
- You are interested to work in Web3 & Crypto.
- You can work on general management operations for the company.
- You do not wait for instructions and guidelines but believe in taking end-to-end ownership of things.
- You have preferably worked with a hardware startup before.
- You have good negotiation skills and can handle procurement and inventory through Alibaba and other international sourcing.
- You can handle international logistics and procurement of electronic components.
- You can handle inventory of the hardware product.
- You strive towards operational peak efficiency.
- You can handle the accounting and finances of the company.
- If need be, you can help us with the QA of the product.
- You can commit for at least 6 months.
ONN Bikes is a bunch of extremely energized and determined individuals working towards transforming the way India moves. Our team is passionate about developing long-term solutions that advance ONN Bike's mission of providing access to affordable, connected and sustainable mobility solution for all.
- What we have in common is our restlessness, our impassioned spirits, and the zest to enable mobility as a fundamental right.
The Interesting Challenge -
- Executing operation plans to help shape the strategic direction of the product.
- Contributing to continual improvement through operations.
What you'll offer us -
- Manage operations by taking inputs from the analysis of data.
- Design and create world processes and be action-oriented to implement those.
- Ensure to match supply with demand effectively and efficiently. Your team will be sourcing partners, bikes, stations, and successfully positioning them with our demand users, maximizing partner- user engagement along the way.
What you'll need -
- Graduation with a strong proven track record in Operations and Growth or MBA is preferred.
- Hands-on management of functions that included a combination of the following: operations, business analytics, marketing, customer loyalty and retention and project management.
- Exceptional verbal and written communication skills.
- Willingness to roll up your sleeves and tackle something hands-on; you persevere when others fall away.
- Ability to be on call when the product is busiest (often nights, weekends, and holidays).
What We Offer You -
- Entrepreneurial experience in a fast-paced startup.
- An opportunity to contribute your bit to the society.
- Exposure to the buzzing industries of shared mobility and electric vehicles.
- Personal growth and conducive work environment
- Freedom to choose your work hours
- Energized and always on toes teammates who talk about almost everything under the sun.
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Full Stack Developer - Averlon