City Lead Operations/ Senior Logistics Manager

Company Description

Miko is an advanced artificial intelligence innovation lab with a mission to bring AI and robotics to every consumer home. Headquartered in Mumbai, India, our workforce spans several countries, including the United States, Canada, Europe, and the Middle East. To check out various product offerings, visit Miko's website.

Responsibilities:

Non-Direct Routing (NDR) Optimization:

- Develop and implement strategies to optimize NDR processes, minimizing transportation costs while maintaining service levels.

- Collaborate with internal stakeholders (sales, procurement, customer service) to identify NDR opportunities and -streamline order fulfillment.

- Manage carrier and logistics service provider relationships, negotiating rates, managing contracts, and ensuring compliance with routing guidelines.

Reverse Logistics (RVP) Management:

- Oversee the RVP process, encompassing returns, exchanges, and product recalls, to minimize costs and maximize recovery value.

- Partner with customer service, repair, and warehouse teams to streamline RVP processes and improve customer satisfaction.

- Manage relationships with reverse logistics partners, vendors, and service providers to ensure timely and efficient processing of returns and exchanges.

Pickup Coordination:

- Coordinate pickups from various locations (suppliers, warehouses, distribution centers) to optimize transportation efficiency and minimize costs.

- Schedule and monitor pickup activities, track shipment status, and resolve any issues or delays to ensure on-time pickup and delivery.

- Communicate pickup schedules and requirements to carriers and internal stakeholders for alignment with logistics plans.

Performance Monitoring & Continuous Improvement:

- Develop key performance indicators (KPIs) and metrics to measure logistics performance in areas like on-time - pickup/delivery, NDR utilization, and RVP processing time.

- Analyze logistics data and performance metrics to identify trends, root causes of issues, and opportunities for improvement.

- Lead cross-functional teams in implementing process improvements, best practices, and technology solutions to enhance logistics efficiency and customer service.

Qualifications:

- Degree in Supply Chain Management, Logistics, Engineering, or a related field (preferred).

- 1-3 years of experience in logistics operations, transportation management, or a similar role.

- Proven track record of identifying and implementing logistics process improvements.

- Strong analytical skills with proficiency in data analysis tools and techniques.

- Excellent communication, collaboration, and interpersonal skills with the ability to influence stakeholders across departments.

- Experience working with transportation management systems (TMS) a plus

Position: Logistics Specialist

Experience: 8 - 12 years in logistics and warehouse

Work location: Chennai

• You will be responsible for the inventory management, warehousing and logistics activities associated with the distribution.
• Coordinate end to end Warehouse Operations Inbound, Outbound ,Transportation and 3PL operations
  Drive efficient processes to enhance warehouse operations
• Controls inventory levels by conducting physical counts; reconciling with data storage system
• Experience with SAP order to cash process.(MM&SD Module) Excellent spreadsheet modeling skills required.

JOB RESPONSIBILITIES

• Managing the entire order cycle of timely booking of Orders / Invoicing / Dispatching / and providing timely dispatch details to customers and team

• Coordinate with various internal teams such as Accounting, Warehouse, Transportation and Sales Team, etc. to execute the dispatch.

• Checking and Verification of Purchase Orders, Credit Limit, Prices, Items, Eway Bills, LR Copy and other things related to dispatch.

• Rechecking of Sales Invoice Made.

• Regular follow-up with warehouse and transporters to ensure that material is received to the client before/on time.

• Ensuring minimum freight charged to customers and our company from the transporters.

• Timely responding to all the dispatch-related calls, emails and queries.

• Maintaining accurate and complete data entry for the dispatch/logistics on the system.

• Protect the organization's reputation by keeping pricing, promotion, purchase order, and credit-limit information confidential.

• Ensuring customer satisfaction at all levels.

• Handling and assisting other dispatch team members.

• Ensuring stocks are available as per Stock Minimum Order Level.

REQUIRED SKILLS

• Prior work experience as a Logistics and Dispatch Manager.

• The candidate should have strong verbal skills and be able to send emails and communicate on a regular basis.

• Record of successful distribution and logistics management.

• Demonstrable ability to lead and manage staff of Logistics, Warehouse and Transporters.

Hello,

Greetings for the day !!!

We are hiring "Operations & Logistics Executive" for one of the UK based online marketplace @ Bangalore !!!

Position: Operations & Logistics Executive

Introduction:

• It is an online marketplace which offers a refreshing new way to search and order fresh, authentic, and healthy home cooked food. 
• It offers a unified way for foodies to find home cooked food and a simple, intuitive way of selling home food for chefs.
• The service is live across the UK and is entering the Indian market

Below are details of the role:

• The operations person will work alongside both internal and external suppliers to ensure smooth and efficient operations
• Manage stock levels, ensure deliveries are dispatched on time
• Manage the working relationship with our logistics provider
• Monitor the routes and ensure they are being run most optimally while holding our logistics provider accountable for any delayed/missed deliveries
• Act as the operational contact between local operations, suppliers, and the logistics companies
• Good communicator in English, Kannada and Hindi

Experience: 2+ years

Work Mode: Hybrid

Working Days: Monday to Friday

Working Shift: General Shift

Location: HSR Layout, Bangalore

Thank You & Regards,

Shraddha Kamble

What you need to have:

At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware & Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.

As the primary person working directly with the CEO on all things non-tech, we think it will be a great fit if -

1. You are interested to work in Web3 & Crypto.
2. You can work on general management operations for the company.
3. You do not wait for instructions and guidelines but believe in taking end-to-end ownership of things.
4. You have preferably worked with a hardware startup before.
5. You have good negotiation skills and can handle procurement and inventory through Alibaba and other international sourcing.
6. You can handle international logistics and procurement of electronic components.
7. You can handle inventory of the hardware product.
8. You strive towards operational peak efficiency.
9. You can handle the accounting and finances of the company.
10. If need be, you can help us with the QA of the product.
11. You can commit for at least 6 months.

• Recieving
• QC Check
• Stacking
• Inventory Managment
• Delivery
• People Management
• Retail Operations