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Series A funded startup transforming Last Mile Delivery logo
City Lead Operations/ Senior Logistics Manager
Series A funded startup transforming Last Mile Delivery
City Lead Operations/ Senior Logistics Manager
Series A funded startup transforming Last Mile Delivery's logo

City Lead Operations/ Senior Logistics Manager

at Series A funded startup transforming Last Mile Delivery

Agency job
4 - 7 yrs
₹13L - ₹20L / yr
Delhi, Gurugram, Noida
Skills
Operations
Logistics
Team Management
Customer Relationship Management (CRM)
skill iconLeadership
Team building
TeamCity

Designation/Role : City Lead Operations/ Senior Logistics Manager


Location : Gurgaon

Education Qualification : IIT/NIT - 2012 to 2016 Batch OR
MBA - Sales/Operations/Marketing can also be considered.

Experience Required : Last Mile Delivery Experience working in companies like Shadowfax, Lalamove, Delhivery etc


Roles and Responsibilities :

  1. The candidate would be responsible for sustaining and growing the city's revenues with P&L responsibilities.
  2. Good in Leading the Sales team in initiating new accounts and managing relationships with existing ones, thereby ensuring a healthy mix of partners.
  3. Laying down the roadmap for new account acquisition for the city and ensuring its execution.
  4. Strategizing and executing all account related initiatives from operational troubleshooting to activation.
  5. Managing the rider life cycle (hiring to retire )
  6. The person should have leading the Operations team in delivering the best Customer experience while having a 360 degree view from Customer Care to Delivery Executive Safety to Optimal utilization of resources.
  7. Managing the administration function, operational performance reporting, streamlining processes and systems wherever possible
  8. Responsible for managing the City team from hiring and training new recruits to assigning targets and formulating incentive plans as well as career planning for each member of the team

Skill Set :

  1. Relevant work experience of 4+ years in Sales or Marketing or Operations with a penchant for Leadership.
  2. A competent decision-maker with the ability to create and execute a strategic sales and marketing plan for the region.
  3. A visionary who can foresee the Macro factors affecting the business and strategize preemptively.
  4. Identifies, builds and uses a wide network of contacts with people at all levels, internally and externally
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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