Operations Manager

Job Title: HR Generalist

Location: Kolkata

Experience: Minimum 1 year

Employment Type: Full-time

Job Summary:

We are looking for a dynamic HR Generalist to join our team. The ideal candidate will have experience in IT and Non-IT recruitment, along with handling general HR operations. This role requires strong communication skills, the ability to multitask, and a keen eye for talent acquisition.

Key Responsibilities:

Recruitment & Talent Acquisition

• End-to-end recruitment for IT and Non-IT roles.
• Sourcing candidates through job portals, social media, and employee referrals.
• Screening resumes, conducting interviews, and coordinating with hiring managers.
• Managing offer rollouts and onboarding new hires.

HR Operations

• Handling employee records, attendance, and leave management.
• Managing payroll inputs and coordinating with the finance team.
• Addressing employee queries related to HR policies and benefits.
• Ensuring compliance with labor laws and company policies.

Employee Engagement & Relations

• Organizing engagement activities and HR initiatives.
• Handling grievances and conflict resolution.
• Assisting in performance management and training programs.

Requirements:

• Bachelor's degree in HR, Business Administration, or a related field.
• Minimum 1 year of experience in IT and Non-IT recruitment & HR operations.
• Strong knowledge of HRMS tools and recruitment platforms.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.

6 Days Working (Mon - Sat)

Timing: 11am - 7pm

Review Criteria:

Mandatory:

• Strong Technical Recruiter profile
• Must have 7+ years of experience in end to end recruitment (sourcing, screening, interviewing, offer negotiation, joining etc)
• Must have 4+ years of experience in tech recruitment across different tech roles
• Strong grasp of technical concepts and ability to evaluate candidate fit for different technical roles
• Must have experience of analyzing data to improve hiring funnel, take data-driven hiring decisions
• Must be proficient in advanced sourcing techniques such as Boolean search, social media recruiting, and referral programs
• Excellent verbal and written communication skills — should be articulate, confident, and well-spoken in interactions
• Product companies
• This is an IC role

Preferred:

Bachelor’s degree in Human Resources, or a related field

Role & Responsibilities:

The company’s Human Resources team plays a critical role in enabling business growth by building high-performing, mission-driven teams across geographies. As a people-first organization, we are focused on attracting, developing, and retaining top talent while creating an engaging and inclusive employee experience.

As a Senior Technical Recruiter, you will own end-to-end hiring for technology roles. You will partner closely with technology leaders to understand evolving workforce needs, build strong talent pipelines, and deliver high-quality hiring outcomes. This role requires a strong understanding of technology roles, proactive sourcing capabilities, and the ability to influence stakeholders while strengthening company’s employer brand.

What you will be expected to do:

• Own and manage the full recruitment lifecycle for technology and IT roles, from sourcing to offer management and onboarding support.
• Partner with technology leaders to understand hiring priorities, role requirements, and future talent needs.
• Design and execute effective sourcing strategies, leveraging online platforms, professional networks, referrals, and offline channels.
• Conduct initial screening and structured interviews using technical, behavioural, and competency-based assessment methods.
• Coordinate and manage interview processes, ensuring a smooth and positive candidate experience.
• Review employment applications and background verification reports to ensure compliance with hiring standards.
• Act as a trusted advisor to candidates, providing clarity on role expectations, compensation, benefits, and work culture.
• Build and maintain strong, long-term relationships with active and passive talent pools.
• Track and report on key talent acquisition metrics, including time-to-hire, source effectiveness, and pipeline health.
• Stay abreast of market trends, emerging technologies, and competitor hiring practices to strengthen hiring strategies.
• Analyse and improve hiring and candidate experience through surveys, feedbacks, etc.

Ideal Candidate:

• 7 to 10 years of overall recruitment experience, with 4-7 years focused on technical/IT hiring.
• Good understanding of technology roles and the ability to assess and articulate technical requirements.
• Hands-on experience with Applicant Tracking Systems (ATS) and resume databases.
• Good analytical skills, including market mapping, talent research, and data-driven hiring decisions.
• Proficiency in advanced sourcing techniques such as Boolean search, social media recruiting, and referral programs.
• Good verbal and written communication skills, with the ability to influence both candidates and hiring managers.
• High levels of ownership, self-motivation, and a proactive, solution-oriented mindset.
• Bachelor’s degree in Human Resources, or a related field (preferred).

Perks, Benefits and Work Culture:

• Because we are a high-growth global enterprise, and because we prefer to promote successful employees internally, Greenlight Planet offers opportunities for flexible assignments and rapid international career progression as well as a competitive salary and a fun, supportive work environment. Our Creative team, headquartered in Nairobi, is an innovative team, operating in a stimulating atmosphere where our only measure is in the results we deliver.
• Greenlight Planet is an Equal Opportunity Employer. We consider all applicants without regard to race, color, religion, sex, marital status, sexual orientation, national origin, HIV/Aids, disability or any other protected characteristic as established by law. If you are a committed, passionate professional who wants to become part of a compelling social venture that is redefining energy access in Asia and Africa for the underserved, we want to hear from you.

 Key Responsibilities

• Assist in the installation, configuration, and maintenance of network hardware and software.
• Support and troubleshoot LAN/WAN networks, routers, switches, and firewalls.
• Monitor network performance and ensure system availability and reliability.
• Collaborate with senior engineers to implement network solutions and upgrades.
• Maintain documentation of network configurations, diagrams, and procedures.
• Provide first-level support for network-related incidents and service requests.
• Assist in performing network security assessments and implementing best practices.
• Participate in network capacity planning and performance tuning.
• Support network-related aspects of IT projects and deployments.

       Qualifications

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Certification: Valid CCNA (Cisco Certified Network Associate) is mandatory.
• Experience: 2-4 years of experience in network administration or support roles.
• Strong understanding of networking fundamentals including TCP/IP, DNS, DHCP, routing and switching.
• Familiarity with Cisco IOS and command-line interface (CLI).
• Basic understanding of network security concepts and firewalls.
• Excellent troubleshooting and analytical skills.

About the Role

We’re looking for a Demand Generation Lead who can create and manage content that resonates with a US audience. You’ll plan, write, and manage different types of content that tell our story, support growth, and drive engagement. If you love writing, enjoy building content strategies, and can juggle multiple projects, this role is for you.

What You’ll DoContent Strategy & Marketing

• Plan and execute content strategies that align with business and ABM goals.

• Write and edit across formats: blogs, case studies, emails, newsletters, templates, social posts, and landing pages.

• Own the content-driven demand generation funnel from awareness to MQLs to pipeline influence.

• Create and manage gated assets (ebooks, whitepapers, playbooks, case studies) to drive lead capture.

• Engage with clients and experts through content strategies that drive engagement and conversions.

SEO & Content Management

• Manage end-to-end blog workflows, including topic research, keyword planning, assigning content to writers, editing, creating CTAs, and publishing.

• Collaborate with SEO teams and freelancers to ensure all content is optimized for search and published on time.

• Use analytics to measure content performance and suggest improvements.

• Track and optimize content performance based on traffic, conversions, MQLs, and pipeline contribution.

Campaign & ABM Support

• Create and review newsletter content, manage group postings, and track analytics.

• Support ABM and LinkedIn campaigns by providing required collateral.

• Work closely with the Sales and Growth teams to align content with ICP-driven ABM campaigns.

• Support outbound and inbound motions with sales enablement content.

Planning & Coordination

• Own and manage monthly content calendars to ensure smooth delivery across channels.

• Collaborate with design, product, and social media teams to align content with campaigns.

Performance, Quality & Metrics

• Maintain consistent tone, voice, and messaging across all channels.

• Review and approve freelance work, and manage their monthly budgets and invoices.

• Monitor newsletter subscribers and maintain records.

Performance & Growth Metrics (New Section)

You will own and optimize key metrics, including:

• Content-driven leads and MQL growth

• Engagement rates across assets and channels

• Contribution to pipeline and revenue influence

• Performance insights via Google Analytics, HubSpot, and LinkedIn Campaign Manager

What We’re Looking For

• 5-6 years of experience in demand generation, content marketing, or SEO.

• Experience creating content for a US audience.

• Strong writing, storytelling, and ABM-focused content skills.

• Comfortable with SEO basics and tools like Google Analytics.

• Strong project and deadline management skills.

• Team player with excellent communication abilities.

Good to Have

• Experience in B2B SaaS or tech.
• Knowledge of social media marketing and paid campaigns.
• Familiarity with tools like HubSpot, WordPress, or other CMS platforms.

Why You’ll Love Working Here

• Own and shape our content marketing and ABM initiatives.
• Work with a friendly, collaborative team.
• Flexible, remote-friendly work setup.
• Make a real impact on our brand growth in the US.

Job Summary:

We are seeking a skilled and detail-oriented Performance Test Engineer with hands-on experience in Apache JMeter and Micro Focus LoadRunner. The ideal candidate will be responsible for planning, designing, scripting, executing, and analyzing performance tests to ensure applications meet performance requirements and SLAs.

Key Responsibilities:

• Design and develop performance test plans, test scripts, and test scenarios using JMeter and LoadRunner.
• Execute load, stress, endurance, and spike tests on web-based and client-server applications.
• Analyze performance test results and provide recommendations for performance tuning and improvements.
• Work closely with development, QA, and infrastructure teams to identify bottlenecks and performance issues.
• Monitor and collect performance metrics (CPU, memory, throughput, response time, etc.).
• Automate performance test scripts where applicable.
• Prepare detailed test reports and present findings to stakeholders.
• Contribute to capacity planning and forecasting based on performance testing data.
• Maintain and manage performance testing environments and test data.

Required Skills & Experience:

• 3+ years of hands-on experience in performance testing.
• Strong expertise in Apache JMeter and LoadRunner (VuGen scripting, Controller, Analysis).
• Experience with analyzing server logs, monitoring tools (e.g., Dynatrace, AppDynamics, Grafana, etc.).
• Solid understanding of web technologies (HTTP, REST APIs), protocols, and networking concepts.
• Proficient in scripting languages (Java, JavaScript, C, or Python) for test automation.
• Familiarity with CI/CD tools (e.g., Jenkins, Git, Maven) and integrating performance tests into pipelines.
• Good understanding of relational databases and ability to write SQL queries.
• Experience in Agile/Scrum environments.

Preferred Qualifications:

• Certifications in performance testing tools (e.g., Micro Focus LoadRunner Certification).
• Knowledge of cloud platforms (AWS, Azure, GCP) and experience testing cloud-native applications.
• Experience in testing microservices and containerized applications (Docker, Kubernetes).

Soft Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and documentation abilities.
• Ability to work independently and as part of a cross-functional team.

Education:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.

Job description

• Participate the development process;
• Cooperate with QA team;
• Recognize opportunities to improve code efficiency;
• Perform code peer-to-peer reviews;
• Contribute to software architecture planning;
• Maintain code and documentation integrity and organization;
• Help project owner in estimating new features;
• Keep up with emerging trends and technologies;
• Accurately match UI/UX design;
• Participate in various team-buildings and non-development activities (Risks identification, Threats Modeling, etc.)
• Build reusable components.

Requirements:

• 4+ years of commercial experience;
• Strong knowledge of JavaScript (ES5, ES6+), HTML5, CSS3;
• Good understanding of CSS Preprocessors, such as LESS and Sass;
• Experience with React/Redux is a must;
• Experience with TypeScript;
• Upper-Intermediate English;
• Strong knowledge in Node.js (Express);
• Experience working in an Agile environment (Scrum or Kanban);
• Experience with build tools, code coverage, and testing frameworks Webpack, jest etc.;
• Experience with SQL and NoSQL databases PostgreSQL, MongoDB;
• Strong Knowledge with Rest API;
• Proficient understanding of code versioning tools such as Git;
• Experience with Redis, ElasticSearch.

Nice to have:

• Experience with CI/CD;
• Experience with serverless, FaaS and PaaS (AWS Lambda);
• Understanding of SDLC and ISMS.