Operations Manager
at OYO Rooms
3 - 7 yrs
₹18L - ₹22L / yr
Delhi, Gurugram, Noida, London, Quezon City, Philippines
Skills
Operations
Vendor Management
Logistics
Supply Chain Management (SCM)
Fulfillment
-Leading the Operational efficiency of the business in the hub in every way and continuously exploring ways to improve the processes
-Taking the ownership and driving the metrics of customer experience – percentage delight, percentage unhappy
-Rigorous monitoring and performance management of the operations and transformation teams
-Running projects in the hub to deliver superior consumer experience
Guiding the transformation team to ensure a seamless and effective elevation of the properties to OYO standards in the least possible time
Engaging with different stakeholders remotely– vendors, property owners, local and central cross functional teams to deliver the best operational excellence
-Driving initiatives to increase the overall SRNs in the hub
Take and drive decisions across offline demand, Supply, CX with the right balance
-Should have excellent communication and leadership skills to work in a dynamic environment. Driving Bharat KAMs to manage owner relationship remotely
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About OYO Rooms
Founded :
2015
Type :
Product
Size :
500-1000
Stage :
Raised funding
About
Founded in 2015, OYO Rooms is a funded company based in NCR (Delhi | Gurgaon | Noida). It has more than 250 employees currently and works in the domain of Hospitality.
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