City Manager

Job Summary

We are seeking an experienced Microsoft 365 Administrator to manage, support, and optimize our Microsoft 365 environment, with primary responsibility for Exchange Online, SharePoint Online, and Microsoft Teams. The ideal candidate will have strong administration, troubleshooting, security, and user support skills, ensuring high availability, compliance, and seamless collaboration across the organization.

Key Responsibilities

Microsoft 365 Administration

• Administer and maintain Microsoft 365 tenant and related services.
• Manage users, groups, licenses, and Microsoft 365 subscriptions.
• Configure and maintain Microsoft Entra ID (Azure AD) identities, authentication, and access policies.
• Monitor Microsoft 365 service health and resolve operational issues.

Exchange Online

• Administer Exchange Online mailboxes, shared mailboxes, distribution groups, and mail-enabled security groups.
• Configure mail flow, connectors, transport rules, and anti-spam/anti-malware policies.
• Manage retention policies, litigation hold, archive mailboxes, and mailbox permissions.
• Troubleshoot email delivery, Outlook connectivity, and calendar-related issues.
• Support email migrations and hybrid Exchange environments (preferred).

SharePoint Online

• Administer SharePoint Online sites, site collections, document libraries, and permissions.
• Implement governance, storage management, and content lifecycle policies.
• Configure sharing policies and external collaboration.
• Support site creation, customization, and user access management.
• Troubleshoot SharePoint performance and permission-related issues.

Microsoft Teams

• Administer Microsoft Teams, including Teams, channels, policies, and permissions.
• Manage Teams Voice, meeting, messaging, and collaboration policies.
• Configure guest access, external access, and Teams governance.
• Troubleshoot Teams client, meetings, calling, and collaboration issues.
• Support Teams deployment and user adoption initiatives.

Security & Compliance

• Implement Conditional Access and Multi-Factor Authentication (MFA).
• Configure Microsoft Defender for Office 365 security policies.
• Manage Microsoft Purview compliance features, including retention, DLP, eDiscovery, and audit logs.
• Monitor security alerts and recommend improvements based on Microsoft best practices.

Automation & Reporting

• Automate administrative tasks using PowerShell.
• Generate reports on licensing, mailbox usage, Teams activity, SharePoint storage, and security.
• Maintain operational documentation, standard operating procedures (SOPs), and knowledge base articles.

Support & Operations

• Provide Level 2/Level 3 support for Microsoft 365 services.
• Perform root cause analysis and incident resolution.
• Collaborate with infrastructure, security, and application teams.
• Participate in planned maintenance, upgrades, and migration projects.

Required Skills

• Strong administration experience with Microsoft 365.
• Hands-on expertise in:
• Exchange Online
• SharePoint Online
• Microsoft Teams
• Microsoft Entra ID (Azure AD)
• Microsoft 365 Admin Center
• Exchange Admin Center
• SharePoint Admin Center
• Teams Admin Center
• Experience with PowerShell scripting for Microsoft 365 administration.
• Knowledge of Microsoft Defender for Office 365 and Microsoft Purview.
• Strong understanding of DNS records (MX, SPF, DKIM, DMARC).
• Experience with Conditional Access and Multi-Factor Authentication (MFA).
• Excellent troubleshooting and communication skills.

Preferred Skills

• Exchange Hybrid deployment experience.
• SharePoint migration experience (ShareGate, Microsoft Migration Manager, etc.).
• Teams Voice and Direct Routing knowledge.
• Experience with Power Automate and Power Apps.
• Knowledge of Intune (Microsoft Endpoint Manager).
• Experience with Azure administration.

Role: AI/ ML Engineering

Experience: 3 to 5 yrs

Work location: Hyderabad

Interview mode: Virtual

Notice period: Immediate Joiner

Key Responsibilities:

·        Design and implement RAG pipelines and AI agentic systems using cutting-edge LLM frameworks.

·        Fine-tune open-source LLMs and develop narrow, domain-specific models.

·        Build and maintain ML pipelines using MLFlow and ensure reproducibility, auditability, and version control.

·        Collaborate with cross-functional teams to deploy ML systems into scalable, secure, and production-ready environments.

·        Containerize and serve models using Docker, Kubernetes, and FastAPI.

·        Automate CI/CD workflows using Azure DevOps, with integrated monitoring and alerts.

·        Integrate authentication and authorization flows using Azure AD and Microsoft Graph API.

·        Optimize deployed models for latency, cost-efficiency, and operational maintainability.

Required Skills & Experience:

·        Strong foundation in Computer Science, software architecture, and distributed systems.

·        Proficiency in Python, including both object-oriented and functional programming paradigms.

·        Hands-on experience with open-source LLMs, embedding models, and vector databases.

·        Practical implementation of RAG pipelines and LLM agentic systems.

·        Strong working knowledge of MLOps tooling (e.g., MLFlow), model versioning, and reproducible experiments.

·        Experience deploying ML systems using Docker, Kubernetes, and FastAPI or equivalent frameworks.

·        Proven experience working in Azure cloud ecosystem:

·        Azure DevOps for build/release automation.

·        Azure GraphAPI for accessing organizational data.

·        Secure identity flows using Azure AD.

• 3 + years of hands-on experience in developing end-to-end applications using Node.Js.
• Extensive knowledge of JavaScript and Strong proficiency in frameworks (e.g. Express)
• Understanding or experience with programming languages like PHP and frameworks like Codeigniter
• Solid background of Object-Oriented concepts, Data Structures, and web development cycle.
• Experience with relational and graph databases (Mysql, Mongo, Dynamo DB)
• Experience with RESTful web services
• Rich user interface development experience with HTML5 and JavaScript frameworks like AngularJS, JQuery, w3css/bootstrap, etc
• Proficiency with code version tools such as Git, BitBucket
• Understanding the nature of asynchronous programming and its quirks and workarounds.
• Proficiency in writing clean and maintainable code
• Skilled with code optimization techniques
• Experience working within Agile development environments.
• Must be able to write up Technical / Non-Technical Documentation.

Culture alert: For TransFunnel, culture plays a major role. We believe in the power of ONE. We know that company culture can make or break your work experience and so we have a https://www.transfunnel.com/about-us/our-team">team that puts the human connect before anything else. Whether we work from office, home or anywhere -- we keep the connection going with plenty of fun activities. Also, we have a flat hierarchy. Hit apply if you think exploring this role would be work with fun!

• Strong programming skills in JavaScript
• Experience with Angular JS
• Experience with frontend frameworks like bootstrap, Jquery
• Object Oriented concepts
• Good knowledge in HTML5, CSS, CSS3
• Experience in working with RESTful APIS
• Experience with HTTP, HTTPS and WebSockets
• Building responsive design
• Knowledge in version control- Git, Subversion
• Good problem-solving skills