About RE-Rise
RE-Rise is first of its kind virtual incubator & accelerator which helps in entrepreneurs/aspiring entrepreneurs (focuses largely on pre-seed & early stage ventures) to turn their ideas in to reality and supports them throughout the process. It is currently operational in India & UK. RE-Rise with over 60 mentors on board largely from Solar, Wind, Biomass, water, Organic Farming, Sustainability & EV domain come with expertise in field of execution, financing, business modeling etc. provides an elemental tool for the entrepreneurs to start and eventually grow. RE-Rise acts as a catalyst between entrepreneurs, investors, mentors and other stakeholders & thus creates an ecosystem within itself
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About Us -
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Position – Customer Service Executive
As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of accomplishment of successful customer service and management skills. Along with the team, you will be responsible for ensuring that the customer experience delivers the brand values.
Duties & Responsibilities
- Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
- Replenishing retail shelves as per store requirement
- Managing store visual merchandising and managing customer billing and gift-wrapping
- Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
- Maintaining a safe and healthy work environment
- Following the cleaning and hygiene guidelines set by the store
Candidate Qualifications & Skill Requirements
- Candidate should ideally have 2- 3 years of experience in the similar profile
- Graduate in any stream. Hotel Management qualification/ course will be an added advantage
- Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
- Good written and verbal communication skills
- Ability to work well under pressure
- Flexible and works well with a team
- Ability to multitask
Reporting Manager: Store Manager
Responsibilities
- Own the entire proposal process: identify customers' needs, develop win themes, and produce complete proposals.
- Assess the competitive landscape and track key market trends and development.
- Provide administrative support as well as excellent customer service and smooth communications.
- Maintain the database using your organizational skills to streamline processes and clean up the data.
Qualifications
- Bachelor's degree or equivalent experience
- Excellent written and verbal communication skills
- Highly organized with exceptional attention to detail
No. of Positions -
a. Pune job location - 04 positions
b Solapur Location - 02 positions
The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.
Responsibilities
- Build relationships with prospective clients
- Maintain consistent contact with existing clients
- Manage sales pipeline
- Analyze market and establish competitive advantages
- Track metrics to ensure targets are hit
Qualifications
- Bachelor's / BBA degree.
- 1+ years in SaaS sales industry.
- Experience in full sales cycle including deal closing demonstrated sales success.
- Strong negotiation skills.
- Strong communication and presentation skills.
- CRM experience shall be a BIG PLUS.
For all above positions, we are seeking aspirants with hands-on experience in SaaS / App sales based industry background.
Candidates currently staying in above job locations preferable.
Immediate Joiners preferred.
The IT sales role is responsible to contact and follow up with leads and potential clients in international markets to convert into clients:
1. Sales to be done by phone and email.
2. Cold calling and closing the deal.
3. The sales executive should generate client interest
4. The sales executive should be able to ensure that this interest is converted into purchases by the client
Must Have Requirements
1. Fluency In English And Tamil.
2. Sales Experience In Selling To Industries, Small And Medium Businesses In Industrial Areas Dealing Involved In - Manufacturing, Garments, Pharma Etc
3. Experience In Working With Channel Partners And Agents.
Nice To Have Requirements - B2B Sales In Financial Services, Insurance, Software Etc.
- On-Field-Job majorly
- Preferably from Appliances Background
- Reporting to Regional Head
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.