Operations Executive

Role & Responsibilities :

- Lead the design, analysis, and implementation of technical solutions.

- Take full ownership of product features.

- Participate in detailed discussions with the product management team regarding requirements.

- Work closely with the engineering team to design and implement scalable solutions.

- Create detailed functional and technical specifications.

- Follow Test-Driven Development (TDD) and deliver high-quality code.

- Communicate proactively with your manager regarding risks and progress.

- Mentor junior team members and provide technical guidance.

- Troubleshoot and resolve production issues with RCA and long-term solutions

Required Skills & Experience :

- Bachelors/Masters degree in Computer Science or related field with a solid academic track record.

- 6+ years of hands-on experience in backend development for large-scale enterprise products.

- Strong programming skills in Java; familiarity with Python is a plus.

- Deep understanding of data structures, algorithms, and problem-solving.

- Proficient in Spring Boot and RESTful APIs.

- Experience with cloud technologies like ElasticSearch, Kafka, MongoDB, Hazelcast, Ceph, etc.

- Strong experience in building scalable, concurrent applications.

- Exposure to Service-Oriented Architecture (SOA) and Test-Driven Development (TDD).

- Excellent communication and collaboration skills.

Preferred Technologies :

- Java

- Spring Boot, J2EE

- ElasticSearch

- Kafka

- MongoDB, Ceph

- AWS

- Storm, Hazelcast

- TDD, SOA

About Us :

CLOUDSUFI, a Google Cloud Premier Partner, a Data Science and Product Engineering organization building Products and Solutions for Technology and Enterprise industries. We firmly believe in the power of data to transform businesses and make better decisions. We combine unmatched experience in business processes with cutting edge infrastructure and cloud services. We partner with our customers to monetize their data and make enterprise data dance.

Our Values :

We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the quality of lives for our family, customers, partners and the community.

Equal Opportunity Statement :

CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, and national origin status. We provide equal opportunities in employment, advancement, and all other areas of our workplace.

Role: Senior Integration Engineer

Location: Remote/Delhi NCR

Experience: 4-8 years

Position Overview :

We are seeking a Senior Integration Engineer with deep expertise in building and managing integrations across Finance, ERP, and business systems. The ideal candidate will have both technical proficiency and strong business understanding, enabling them to translate finance team needs into robust, scalable, and fault-tolerant solutions.

Key Responsibilities:

• Design, develop, and maintain integrations between financial systems, ERPs, and related applications (e.g., expense management, commissions, accounting, sales)
• Gather requirements from Finance and Business stakeholders, analyze pain points, and translate them into effective integration solutions
• Build and support integrations using SOAP and REST APIs, ensuring reliability, scalability, and best practices for logging, error handling, and edge cases
• Develop, debug, and maintain workflows and automations in platforms such as Workato and Exactly Connect
• Support and troubleshoot NetSuite SuiteScript, Suiteflows, and related ERP customizations
• Write, optimize, and execute queries for Zuora (ZQL, Business Objects) and support invoice template customization (HTML)
• Implement integrations leveraging AWS (RDS, S3) and SFTP for secure and scalable data exchange
• Perform database operations and scripting using Python and JavaScript for transformation, validation, and automation tasks
• Provide functional support and debugging for finance tools such as Concur and Coupa
• Ensure integration architecture follows best practices for fault tolerance, monitoring, and maintainability
• Collaborate cross-functionally with Finance, Business, and IT teams to align technology solutions with business goals.

Qualifications:

• 3-8 years of experience in software/system integration with strong exposure to Finance and ERP systems
• Proven experience integrating ERP systems (e.g., NetSuite, Zuora, Coupa, Concur) with financial tools
• Strong understanding of finance and business processes: accounting, commissions, expense management, sales operations
• Hands-on experience with SOAP, REST APIs, Workato, AWS services, SFTP
• Working knowledge of NetSuite SuiteScript, Suiteflows, and Zuora queries (ZQL, Business Objects, invoice templates)
• Proficiency with databases, Python, JavaScript, and SQL query optimization
• Familiarity with Concur and Coupa functionality
• Strong debugging, problem-solving, and requirement-gathering skills
• Excellent communication skills and ability to work with cross-functional business teams.

Preferred Skills:

• Experience with integration design patterns and frameworks
• Exposure to CI/CD pipelines for integration deployments
• Knowledge of business and operations practices in financial systems and finance teams

Responsibilities:

• Partner with the business to determine the optimal solution for their prioritized needs
• Enforce design principles leading with configuration and only writing code when needed
• Participate in the full software development life cycle from technical design to development, testing and deployment
• Should be able to work with business stakeholders to understand the roadmap, pain points.
• Quickly understand existing system architecture, analyze and recommend improvements.
• Should be able to design solutions on ServiceMax and distribute tasks to team members and guide them.
• Design and develop solutions that best leverage the ServiceMax platform to support critical business functions and meet project objectives, business requirements and company goals
• Participate in technical design discussions, develop technical solution documentation that is aligned with business objectives.
• Develop, test, and document custom development, integrations, and data migration elements of ServiceMax implementation.
• Independently analyze application and system problems and incidents; develop recommendations and solutions for those problems, implement those solutions, and provide communications on the associated actions, business impacts, and results.
• Follow coding standards best practices, and participate in code reviews
• Accountable for the following: design workshops with ServiceMax and SFDC best practices including application limits, complete requirements analysis and confirmation, identify and own the final documentation for the technical specifications for the customizations, confirm functional design, document final solutions, lead deployment including guiding all sandbox code migration
• Provide peer reviews of Solution Design and Configuration Documents ensuring fit between with ServiceMax best practices and customer requirements
• Perform ServiceMax configuration activities, Service Flow Manager Configuration and APEX trigger implementation, including training the system administration and IT team members.

Required Skills

• Minimum 5 years of experience working on Salesforce Platform.
• Having a good understanding of Salesforce object models, relationship, limits, security etc.
• Should be aware of customization and configuration options.
• Minimum 4 years of experience working on ServiceMax technology, where minimum 2 years should be as a lead/architect.
• Having built large scale ServiceMax application catering to complex use cases. Having experience of different ServiceMax modules like Work Order Management, SFM, Location Management, Dispatch Console, Mobile App etc.

Job Description:

· Below are the typical activities expected to be performed by a ServiceMax Administrator/ Developer.

· These activities will be performed to support, break-fix, unit test, configure and develop Horiba's

· ServiceMax as per Help Desk tickets and other projects in a timely manner.

· Technical experience with Force.com, SFDC/ ServiceMax Administrator, Visual Force, Java.

· Field Service "Best Practice" guidance to segments/ end users

· Consult and assist end users and other support team members with data mapping activities in support of integration with SAP system or other systems in future..

· Provide Solution Design and Configuration Documents ensuring fit between with ServiceMax best practices al

· Segment requirements. Follow Horiba Change Management process.

Administration

· ServiceMax administration related to all ServiceMax objects (standard and custom)

· ServiceMax configuration related to all ServiceMax objects (standard and custom) including Work Ord

· Management, Case Management, Service Flow Manager, Dispatch Console, Mobile configuration, MFL

· Tracking user login history and adoption matrices.

· Installation of apps from AppExchange

· Creation of users for an organization

· Maintain login credentials

· Generic users permissions

· Specific data access permissions

· Group Management

· Manage queues & public groups

· User assignment to queues & public groups

Security: Object security definition for Smax users

· Profile Management on object level permissions

· Role wise access on records

· Sharing rules additional record access for users

· Manage permission sets

General Configuration: Objects

Maintain standard object architecture and relationship model

• Create custom objects and maintain relationships among the objects

• Custom Fields

• Create custom fields

• Manage access to different profiles

• Manage page layouts to include custom fields

Page Layouts: Define Object field layouts based on profile

• Addition Of fields, sections, buttons, custom links, actions, related object lists, report charts, etc.

Data Management: Creation of reports & dashboard, maintaining report types, sharing of reports and dashboard

• Setting product Prices (standard, list, sale), Revenue and Quality Schedules.

• Build and manage email alerts

Deployment: Data deployment at organizations / sandboxes using change sets

Posted on Mar 5, 2024.

Technical Skills Required – Mandatory:

- Cloud Technologies – AWS OR Bigdata (Basic Level)

- Python (Highly Experience Level)

- Databases – SQL (Highly Experience Level)

- Operating Systems – Unix (Highly Experience Level)

Strong knowledge in writing complex SQL queries and Knowledge of Performance Tuning

Excellent working knowledge of production support role and Strong debug/troubleshooting skills

Provide 24×7 operational support to all production practices on holidays and weekends.

Hands-on experience in production support for data engineering processes, root cause analysis, and identifying opportunities to improve existing processes.

Roles and Responsibilities:

Set up and optimize the existing integration, monitoring and alerting processes.

Working knowledge of ETL/ELT in Hadoop, Spark and MPP databases is required.

Effectively collaborate with the partners (SMEs, DBA, and Business users) to ensure the reliability of the Data systems.