Operations Executive

Key Responsibilities:

Oversee the Day to Day running of  Subscription orders across 4 major cities across India. Ensure Smooth Operations and a great customer experience.

These responsibilities can include:

1. Overseeing and developing an inventory management system to prevent stock outs

2. Should have 2-4 years experience in hotels/ restaurants/ cloud kitchens/ food industries. 

3. Should have working experience in a cloud kitchen environment.   

4. Should have worked on operational parameters of Swiggy & Zomato.

5. Should be able to handle cloud kitchen outlets.

6. Should be able to coordinate with vendors & stakeholders.    

7. Coordinating with Operations Heads of other departments to ensure smooth operations

8. Ensuring that orders are prepared and dispatched in a timely manner so as to ensure     customer satisfaction

9. Coordinating with Head Chefs to ensure Quality Control

10. Devising and presenting ideas and strategies, promotional activities

11. Ensure efficiency in Costing and Expenses 

12. Locating  new channels to increase revenue

Key skills for  the role:

1. Candidates must be fluent in English.

2. Fluency in Hindi and Kannada are an advantage.

3. Communication skills and networking ability

4. Adaptability

5. Good teamwork skills

6. Strong attention to detail

7. Good organization and planning skills

8. Experience in a similar position would be an advantage

9. Analytical skills and the ability to recognize the demands on the side of the clients

• Creating cost effective, scalable, agile processes that can cater to increased production across multiple business units
• Collaborating closely with the Designers, the Business Analyst(s) and the Merchandiser(s) for the same
• Ensuring that both the raw material and finished goods meet the quality benchmarks of the company (quality benchmarks and documentation will also be your accountability)
• Bringing in more robust quality measures to the entire production process - from procurement to finishing
• Ensuring complete and timely handoffs amongst teams to ensure the manufacturing is as per plan
• Motivating and upskilling the teams and ensuring smooth communication and collaboration at all times
• Ensuring that the suppliers are able to fulfill the fabric and raw material requirements on time and that there are no delays on their front because of capacity issues
• Ensuring that the internal infrastructure/ production capacities and capabilities and external capacities (supplier networks and their infrastructure) are ready to handle the forecasted production requirements (which is planned 365 days in advance)
• Constantly partnering with suppliers, local authorities and internal teams such as Technology, Finance, HR, Legal etc
• Ensuring that the processes and their interface with technology stays updated with changing times
• Submitting pricing proposals and production cost estimates
• Ensuring cost optimization and ensuring strong fiscal controls are in place across the production process
• Partnering closely with the leadership team and Finance to ensure that the production planned and executed is as per the business targets
• Driving a strong execution culture within the team so as to ensure that delivery is as per the production planned / launch plan
• Working closely with the legal team to ensure that all requisite paperwork/documentation safeguarding the company with new/old - vendors/suppliers/ fabricators against delays, quality defects etc are in place beforehand and retrospectively

Desired Candidate Profile

• MBA/ Masters in Supply Chain/ Planning/Production/ Operations
• Prior experience as an Operations lead for a manufacturing concern preferably in an ecommerce set up
• Experience in handling transitions (location as well as team transitions ) and setting up teams from scratch
• 12+ years of relevant experience (preferable)    

Job description:

A team player who has operational and order processing knowledge of Mutual Funds, IPO, NCDs, SGB, NCD etc. The role demands for TAT based working, teamwork, follow up with RTAs & AMCs for internal & external client’s query. The role requires good command over excel and MIS.

Requirement / Desired Skills:

• Mutual Funds operational Knowledge, Order Processing flow with BSE Star MF
• IPO Operational and order processing knowledge.
• Adapt at Excel to work on reports and provide required MIS whenever required.
• Good written and verbal communication skills specially in English

Springworks is building the tools and products to enable the era of Remote/Hybrid work and our products have been used by over 350,000+ remote/hybrid employees across 10,000+ organisations and 55+ countries in the last couple of years.

The product stack from Springworks includes:

• SpringVerify — B2B verification platform,
• EngageWith — an employee recognition and rewards platform that enriches company culture,
• Trivia — a suite of real time, fun and interactive games platform for remote team-building,
• SpringRole — verified professional-profile platform backed by blockchain, and
• SpringRecruit — a forever-free applicant tracking system.

Role Overview

First and foremost, we're looking for people who are excited about what we're doing—you don't need to know anything about the HRTech ecosystem, but should be excited to learn. We are seeking a committed and result-oriented individual to join our team.

As an Operations Intern you will be responsible for:

• Helping the operations team in the day to day work.
• Preparing and sorting documents for data entry.
• Compile, verify the accuracy, and sort information according to priorities.
• Entering data into database software and checking to ensure the accuracy of the data that has been inputted. 
• Review data for deficiencies or errors.
• Resolving discrepancies in the information and obtaining further information for incomplete documents. 
• Generate reports, store completed work in designated locations and perform backup operations.
• Take follow-up calls for verification and maintaining of MIS.

Requirements

1. Attention to detail.
2. Organizing abilities.
3. Good communication skills.
4. Good understanding of Google docs, sheets and MS Office is a must.
5. Able to handle multiple tasks.
6. Ability to work to time constraints.
   
   Note: Please note this is a full time internship opportunity and a person should be available for a minimum of 6 months duration for internship.

Benefits

What’s in it for you?

We are a 100% remote company so work from anywhere in India. The intern will gain exciting real-world software engineering experience at a thriving company. We also emphasize heavily on learning - employees have access to one of the world's leading e-learning providers (Pluralsight) & an option to avail additional online learning courses if required & relevant to their role. 

• Paid Internship (Monthly stipend upto INR: 21,000)
• Permanent remote/work from anywhere
• Rewards and recognitions(Surprise gift/Voucher for Intern of the month)
• Monthly reimbursement for Internet expenses - Upto INR 1500
• Opportunity to attend networking events, Shadowing and training experiences with knowledgeable professionals
• Vaccination- You can get a vaccination for yourself and can nominate 5 people of your choice to get vaccinated
• Food- Rs. 500 added to your payroll - no bills to upload

See what our past interns have to say about their experience -https://www.youtube.com/watch?v=1G3a-fkMAtU"> Interns @Springworks

Designation: Client Experience - Territory Manager

Experience: 2-5 years

Work Location: Gurugram, Haryana

About the role:

The Client Experience team is comprised of subject matter experts that drive Bizongo's 
solutions nationwide, for its clients. This team will need to ensure Client stickiness by leveraging on intelligences that can be derived through Operations, Product, Packaging and Design. 

Key responsibilities:

• Adopt a data-driven solution based approach to work on internal operations that impact Client Experience
• Work in collaboration with all internal teams to ensure seamless operations for order fulfilment of Strategic Clients 
• Strategize, create, track and report important metrics to monitor the "experience" of clients
• Increase the adoption of Bizongo's tech products amongst clients and internal teams
• Analyze data and identify trends that can aid in procurement planning, inventory management and increasing overall operational efficiency
• Understanding company’s internal operations, technology, capabilities and targets

 Job Requirements:

• Candidate should have clarity of thought to convert complex operational problems into clear solutions
• Must possess excellent Communication skills, both written and verbal to present the above solutions and to effectively manage different stakeholders
• Must be able to follow multiple processes routinely, and should be someone who is always on the lookout for improving the efficiency in the same
• Prior Account Management/Client Service experience can be beneficial, but not mandatory
• Proficient at Microsoft Office and should be inclined towards Data Analytics.

Why work with us? 

• Opportunity to work with "India’s leading B2B" E-commerce venture. The company grew its revenue by more than 12x last year to reach to a 200 Cr annual revenue run rate scale. We invite you to be part of the upcoming growth story of B2B sector through Bizongo.
• Opportunity to work with most dynamic individuals in Asia recognised under Forbes 30 Under 30 and industry stalwarts from across companies like Microsoft, Paypal, Gravitas, Parksons, ITC, Snapdeal, Fedex, Deloitte and HUL.
• Working in Bizongo translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast paced and electrifying environment.
• Bizongo has been awarded as the most Disruptive Procurement Startup of the year - 2017.
• This year ,Bizongo was awarded the highly prestigious & internationally acclaimed 'The DieLine Award' under the Sustainable Packaging category.
• Being a company that is expanding itself every day and working towards exploring newer avenues in the market, every employee grows with the company.
• The position provides a chance to build on existing talents, learn new skills and gain valuable experience in the field of Ecommerce.

  About the Company: 

• Company Website: https://www.bizongo.in/">https://www.bizongo.in
• Bizongo is a B2B marketplace for packaging, where we make trade, simple! Our doors are open for anyone looking to work in the - Next-Big-Thing- of the ecommerce industry. We believe that strong teams are the backbone of a company and getting best people on-board is a challenge for any growing organization. We are looking for passionate people at the top of their work who would like to take the company to the next level of growth and innovation.  
• We have been recognised as a game changer in the packaging industry; being heralded as the Industry Leaders at World Tea & Coffee Expo 2016, Startup Winners at IBM Global Entrepreneurship Program Smart Camp 2015, The Marketplace 2015 powered by Accel Partners, Red Herring Asia Top 100 2015, Best Innovation Award IndiaPack 2015, Top Five Businesses at Wharton India Economic Forum 2015, USA, Owl Open at Rice University 2015 and more, for bringing innovation to a market in dire need of technological solutions. We have featured in the list of '50 Best Startups to Work for - 2017' of Silicon India magazine.Our CEO, Aniket Deb's featuring in the Forbes Asia 30 under 30 in April'17 has also conferred the team with the appreciation and validation of our efforts, clearly highlighting the passion and devotion of the team. 
• Founded in 2015, Bizongo was started by 3 former IITians Aniket Deb, Ankit Tomar and Sachin Agarwal. Bizongo is backed by prominent venture capitalist Accel Partners (investor in Facebook, Flipkart, etc.) and IDG Ventures (investors in Baidu, Myntra, etc). The company has grown from a small team of 3 to a creative family of 70 in two years. The culture at Bizongo comes from diversity in cultures, thoughts, and professional goals who collectively work towards the vision of the company everyday. The culture self -evidently has come to be a beautiful amalgamation of the Team's collaborative ways, upscaling on processes, technology, etc, allowing employees to work and lead freely on opportunities while still being accountable and transparent for all actions.