Chief of staff and Brand Insights

We’re hiring Customer Support Executives at Websites.co.in, an app that helps small businesses create their own website in just 2 minutes.

Your mission is simple (but not easy): keep every customer happy and heard.

That means:

– Handling queries on Freshdesk, Freshchat, and WhatsApp

– Solving problems quickly and clearly

– Following up until the issue is fully resolved

– Coordinating with internal teams when needed

– Ensuring every user has a smooth, positive experience

What we expect:

– Strong written and verbal communication (English a must; Hindi/Marathi a plus)

– Patience, attention to detail, and a customer-first attitude

– Ability to multitask and stay calm under pressure

– Eagerness to learn about SaaS tools and website platforms

Job description:

Are you passionate about sales and client engagement?

We’re looking for a motivated Sales Executive to join our team and help drive business growth for our digital marketing & IT services.

What You’ll Do:

• Identify, qualify, and connect with potential clients through calls, meetings, and networking.
• Present and promote our services (SEO, Social Media, PPC, Email Marketing, IT Solutions, etc.).
• Understand client requirements and recommend the best-fit solutions.
• Build and maintain strong customer relationships.
• Meet and exceed monthly/quarterly sales targets.
• Maintain accurate sales records and update CRM systems.
• Stay informed on market trends and competitors.

What We’re Looking For:

• Bachelor’s degree in Business, Marketing, or related field.
• 1–2 years of experience in sales/business development (digital/IT industry preferred).
• Excellent communication, negotiation, and presentation skills.
• Goal-driven, self-motivated, and confident in handling client interactions.
• Proficiency with MS Office/CRM tools.
• Language: Hindi (Required), English (Preferred).
• Male candidates preferred (due to fieldwork/client visits).

What You’ll Get:

• Competitive Salary + Attractive Incentives
• Paid Time Off
• Career growth & learning opportunities
• Supportive, collaborative team culture
• Exposure to diverse industries & clients

Job Type: Full-time

Benefits:

• Flexible schedule

Work Location: In person

Key Responsibilities:

1. To represent the Program and the organization at the hotel.

2. Responsible for enrolments of walk in and other customers into the Membership.

3. Collection of data from the hotels of potential Members and a possible reach out to them for enrolment.

4. Engagement with Members walking into the hotels to build a relationship.

5. Coordination with the hotel teams for reservation and other requests and responding back to the customers.

6. Understanding TLC front end technology like Apps and Websites and training / supporting the hotel teams on outages on an ongoing basis.

7. Understanding Program performances and presenting that in an articulate manner to the hotel teams at all times to build the value of the Program and the company with those stakeholders.

8. Ensuring confidentiality of all company information is maintained at all times.

Required Skills Set:

1. Candidates between 22 and 35 years of age with a minimum graduation and one-year experience.

2. Excellent social and verbal communication skills in English.

3. Self-motivated, smart, confident with excellent presentation skills.

4. Luxury retail stores, hotels, aviation, banquets, travel sales experience with direct in person contact with the customers would be an added advantage.

5. Willing to work on roasters including weekends

• Design and Build sophisticated and highly scalable apps using Flutter.
• Build custom packages in Flutter using the functionalities and APIs already available in native Android and IOS.
• Translate and Build the designs and Wireframes into high-quality responsive UI code.
• Write efficient queries for core Data.
• Use of Model-View-Controller (MVC) and Model-View-View Model-Controller (MVVM) as it relates to designing, developing architecture and developing maintainable, testable, and functional software that meets product requirements.
• Explore feasible architectures for implementing new features.
• Suggest space and time-efficient Data Structures.
• Follow the best practices while developing the app and keep everything structured and well documented.
• Use CI/CD for smooth deployment.
• Document the project and code efficiently.
• Manage the code and project on Git in order to keep in sync with other team members and managers.
• Communicate with the Project Manager regarding status of projects and suggest appropriate deadlines for new functionalities.
• Ensure security guidelines are always followed while developing the app.
• Validate the cloud system to ensure any new changes do not compromise the security of the backend server.
• Suggest new features and/or enhancements.
• Consulting with our customer-facing representatives about software system design and maintenance.
• Maintaining software through product lifecycle including design, development, verification and bug fixes.
• Connect regularly with the Quality Assurance Specialist to deliver a stable app.
• Resolve all the bugs reported by the Quality Assurance Specialist in a timely manner.
• Perform time profiling and memory leaks assessment.
• Execute app verification protocol.
• Write tests for the App.
• Following company policies and quality procedures to ensure quality product deliverables.

• Work experience as Python developer
• Should have experience in  developing and working on consumer facing web/app products on in Django framework
• Should have experience working with react js front end design.
• Thorough knowledge of data stores, MyScore AWS services and should have experience with EC2, ELB, AutoScaling, CloudFront, S3
• Experience in Frontend codebases using HTML, CSS and Javascript
• Good understanding of Data Structures, Algorithms and Operating Systems
• Good experience of developing and integrating APIs
• Knowledge of object-relational mapping (ORM)
• Able to integrate multiple data sources and databases into one system (mysql)
• Understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Proficient understanding of code versioning tool (git)
• Good problem-solving skills