Client Experience - Territory Manager

Location: Sector 48, Gurugram

 Working Days: Monday to Friday (5 Days)

 Working Hours: 9:00 AM – 5:00 PM

 Experience: 0–1 Year (Freshers are welcome to apply)

Role Summary

We are looking for a Junior Customer Success Executive to join our growing team. This is an excellent opportunity for fresh graduates and candidates with up to 1 year of experience who are passionate about customer interaction and eager to build a career in the SaaS industry. You will support customers with onboarding, resolve their queries, and ensure they have a great experience using our platform.

Key Responsibilities

Respond to customer queries via email, WhatsApp, phone calls, and support tickets.

Assist customers with product onboarding and provide basic product demonstrations.

Coordinate with internal teams to resolve customer issues.

Follow up with customers to ensure timely issue resolution and satisfaction.

Collect customer feedback and share insights to improve the customer experience.

Maintain accurate records of customer interactions in CRM or support tools.

Requirements

Bachelor's degree in any discipline.

0–1 year of experience in Customer Support, Customer Success, Sales, or a customer-facing role.

Freshers are welcome to apply.

Internship experience in Customer Support, Customer Success, Sales, or a customer-facing role will be an added advantage.

Good verbal and written communication skills in English.

Comfortable communicating with customers via calls, email, WhatsApp, and chat.

Basic knowledge of MS Office or Google Workspace.

Positive attitude, willingness to learn, and strong problem-solving skills.

What We Offer

Training and mentorship from experienced professionals.

Opportunity to work in a fast-growing SaaS startup.

Performance-based incentives.

Career growth opportunities.

A collaborative and supportive work environment.

About Tamasha

Tamasha is building next-generation live, social, and real-time consumer

experiences across gaming, audio, video, and interactive platforms. Our backend

systems power millions of real-time interactions, low-latency data flows, and high

throughput event-driven services.

Role Overview

As a Software Development Engineer III (Backend), you will operate as a senior

individual contributor owning mission-critical backend systems. You will design

scalable architectures, solve complex distributed systems problems, and influence

engineering standards across teams.

Roles & Responsibilities

 Own backend systems end-to-end, from design and implementation to

production reliability and long-term evolution.



Design scalable, fault-tolerant, and low-latency backend architectures for real

time and event-driven use cases.



Lead system design decisions including data models, service boundaries, async

workflows, and scalability strategies.



Build and operate high-throughput services handling millions of events, requests,

or messages per day.

 Own reliability metrics such as p95/p99 latency, uptime, error budgets, and

participate in incident resolution and post-mortems.

Drive architectural migrations including monolith to microservices and

synchronous to asynchronous flows.

 Collaborate with product, frontend, and data teams to translate complex

requirements into robust backend solutions.



Improve developer productivity by contributing to internal platforms, tooling,

CI/CD pipelines, and coding standards.



Mentor engineers through design reviews, code reviews, and technical guidance

without direct people management.



Proactively identify performance bottlenecks, cost inefficiencies, and scalability

risks and resolve them at the system level.

Tech Stack

Backend: Node.js (NestJS / Express), Golang, Java

Databases: PostgreSQL, MySQL, MongoDB, Redis

Messaging & Async: Kafka, SQS, RabbitMQ, Pub/Sub

Real-time: WebSockets, Server-Sent Events

Cloud & Infra: AWS / GCP, Docker, Kubernetes

Observability: Prometheus, Grafana, OpenTelemetry

What We’re Looking For

• 5+ years of backend engineering experience

• Proven ownership of production systems at scale

• Strong understanding of distributed systems and async architectures

• Experience handling production incidents and system reliability

• Ability to independently design and evolve backend systems

Strong Implementation Specialist / Implementation Engineer / Technical Implementation Associate (Post-Sales SaaS) Profiles

Mandatory (Experience 1): Must have 1+ years of hands-on experience in software/tech Implementation roles within technical B2B SaaS companies, preferably working with global or US-based clients

Mandatory (Experience 2): Must have experience in executing and supporting end-to-end SaaS product implementations, including customer onboarding, workflow & configuration setup, data modeling/data setup, API-based integrations, and go-live support.

Mandatory (Experience 3): Must have strong technical fundamentals — ability to understand data models, debug API workflows, read JSON payloads, write basic SQL queries, and support configuration troubleshooting.

Mandatory (Experience 4): Must have basic hands-on experience writing scripts (preferably JavaScript) for data migration, configuration automation, or workflow customization in SaaS products.

Mandatory (Experience 5): Must have worked in post-sales environments, supporting customer success and delivery after deal closure, ensuring product adoption, accurate setup, and smooth go-live.

Mandatory (Experience 6): Must have experience collaborating cross-functionally with product, engineering, and sales teams to ensure timely resolution of implementation blockers and seamless client onboarding.

Mandatory (Company Type): B2B SaaS startup or growth-stage company

Position: Student Counselor

Experience Required: 3–4 Years

Salary Range: ₹30,000 – ₹45,,000 per month

Location: Kurukshetra, Haryana

Company: Digimaniac (Marketing Agency & Educational Institute)

About Us:

Digimaniac is a growing digital marketing agency and training institute in Kurukshetra. We provide marketing solutions to clients across industries and also train students in professional digital marketing skills.

We are looking for a Counselor who will play a vital role in guiding students, handling inquiries, and supporting admissions for our institute.

Key Responsibilities:

• Counsel students on courses, training programs, and career opportunities
• 
  
• Guide students through the enrollment process and answer queries
• 
  
• Maintain regular follow-up with students and parents
• 
  
• Organize and participate in seminars, workshops, and counseling sessions
• 
  
• Keep updated with the latest industry trends and course offerings
• 
  
• Maintain records of student interactions and progress
• 
  

Requirements:

• Strong communication and interpersonal skills
• 
  
• Ability to listen actively and provide constructive guidance
• 
  
• Prior experience in counseling or academic advisory preferred
• 
  
• Good organizational and time-management skills
• 
  
• Bachelor’s degree in any discipline (Education or Psychology preferred)
• 
  

Why Join Us?

• Opportunity to make a real impact on students’ futures
• Supportive and collaborative work culture
• Professional growth opportunities

Our client is a wellness startup based in Bengaluru, delivers personalized health services through its in-house clinics, with a focus on longevity and holistic well-being.

The Business Development Executive will:

• Be the first point of contact for potential clients.
• Explain Biopeak’s health programs.
• Understand client needs and connect them to the right experts.
• Schedule consultations, follow-ups, and support onboarding.
• Track leads, analyze sales funnel data, and meet conversion targets.
• Collaborate across sales, medical, and marketing teams.
• This role needs someone who’s a great communicator, comfortable with sales conversations, and ideally has interest in wellness/health.

What we are looking for

• Excellent spoken communication (clarity, confidence, empathy)
• Phone sales or inside sales experience
• Interest in health, wellness, or proactive medicine
• Ability to use Excel + AI tools for analysis

Comfort with fast-paced, startup environments

Job Title: React Native Developer

Experience: 2+ Years

Location: Bangalore, India

Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We

are building a global infrastructure for making the transition to electric vehicles viable, affordable, and

sustainable by working closely with the utilities, governments, and public.

Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers

enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle

charging and its infrastructure needs to pave the way for electromobility in future.

To know more visit https://elocitytech.com/

Job Summary

We are looking for a React / React Native senior developer interested in building performant mobile apps on

both the iOS and Android platforms. Your primary focus will be on developing user interface components and

implementing them following well-known React Native frameworks. You will ensure that these components

and the overall application are robust and easy to maintain. You will coordinate with the rest of the team

working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving,

sophisticated design, and a quality product are important.

Key Responsibilities include, but are not limited to:

* Build pixel-perfect, buttery smooth UIs across both mobile platforms.

* Ensure the best possible performance, quality, and responsiveness of the mobile applications * Good

understanding of Design and Architecture Patterns

* Maintain code and write automated tests to ensure the product is of the highest quality.

* Familiarity with native build tools, like XCode, Gradle (Android Studio, IntelliJ).

* Experience in native Android / iOS app development is preferable.

* Individuals who would connect best with the job requirements are those who:

    - Are excited to be part of a young, dynamic team that is building a disruptive, sustainable business 

    - Are willing to go the extra 100 miles it takes to win in a super competitive market.

    - Are innovative, resourceful and comfortable with dynamic business requirements

* Fulfil below minimum criteria:

    - 2+ years' experience in React-Native based app development

    - 1-2 years' experience in Mobile app development (React-Native + Android/iOS). 

    - Hands on experience in Redux

Qualifications & Skills:

• Bachelor's degree in Computer Science or related fields with 3+ years of experience

• 2+ years of native Android/iOS development

• Constantly learning and looking for ways to improve yourself and the processes around you.

• Deep knowledge of scalability, security, and maintainability of high-volume mobile applications

• Should have mobile testing experience with strong basics, understand about the mobile OS and

excellent debugging skills.

• Strong analytical, problem-solving, leadership and decision-making skills

• Sharp analytical abilities, proven design skills, excellent communication skills.

• Mentoring and supporting other team members by doing code reviews and applying your experience

in process and technical leadership.

• Must be able to handle the independent execution.

• 3+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 3+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

Job description

We are looking for a highly motivated Node.js developer to optimize our application performance. You will be collaborating with our front-end application developers, designing back-end components, and integrating data storage and protection solutions.

Responsibilities

• Work as part of a team developing applications and services using Agile development methods
• Contribute to team and organizational improvements in process and infrastructure
• Integration of user-facing elements developed by front-end developers with server-side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)

Skills

• Excellent interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• At least 5 years’ experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• BitRise, BitBucket, GitHub
• Fluent in AWS environment and MicroServices
• Knowledge of front-end technologies such as HTML5 and CSS3.