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Client Experience - Territory Manager
Posted by Noopur Jha

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Gurugram, NCR (Delhi | Gurgaon | Noida)
2 - 5 years
{{::renderSalaryString({min: 300000, max: 600000, duration: '', currency: 'INR', equity: false})}}


Management Information System (MIS)

Job description

<p><strong>Designation:</strong> Client Experience -<strong>&nbsp;</strong><span style="font-weight: 400;">Territory Manager</span></p><p><strong>Experience: </strong><span style="font-weight: 400;">2-5 years</span></p><p><strong>Work Location:&nbsp;</strong>Gurugram, Haryana</p><p><strong>About the role:</strong></p><p><span style="font-weight: 400;">The Client Experience team is comprised of subject matter experts that drive Bizongo's&nbsp;</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">solutions nationwide, for its clients. This team will need to ensure Client stickiness by leveraging on intelligences that can be derived through Operations, Product, Packaging and Design.&nbsp;</span><strong><br /></strong><strong><br /></strong><strong>Key responsibilities:</strong></p><ul><li style="font-weight: 400;"><span style="font-weight: 400;">Adopt a data-driven solution based approach to work on internal operations that impact Client Experience</span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Work in collaboration with all internal teams to ensure seamless operations for order fulfilment of Strategic Clients&nbsp;</span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Strategize, create, track and report important metrics to monitor the "experience" of clients</span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Increase the adoption of Bizongo's tech products amongst clients and internal teams</span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Analyze data and identify trends that can aid in procurement planning, inventory management and increasing overall operational efficiency</span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Understanding company&rsquo;s internal operations, technology, capabilities and targets</span></li></ul><p><strong>&nbsp;Job Requirements:</strong></p><ul><li style="font-weight: 400;"><span style="font-weight: 400;">Candidate should have clarity of thought to convert complex operational problems into clear solutions</span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Must possess excellent Communication skills, both written and verbal to present the above solutions and to effectively manage different stakeholders</span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Must be able to follow multiple processes routinely, and should be someone who is always on the lookout for improving the efficiency in the same</span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Prior Account Management/Client Service experience can be beneficial, but not mandatory</span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Proficient at Microsoft Office and should be inclined towards Data Analytics.</span></li></ul><p><strong>Why&nbsp;work&nbsp;with&nbsp;us?&nbsp;</strong></p><ul><li>Opportunity to work with "India&rsquo;s leading B2B" E-commerce venture. The company grew its revenue by more than 12x last year to reach to a 200 Cr annual revenue run rate scale. We invite you to be part of the upcoming growth story of B2B sector through Bizongo.</li><li>Opportunity to work with most dynamic individuals in Asia recognised under Forbes 30 Under 30 and industry stalwarts from across companies like Microsoft, Paypal, Gravitas, Parksons, ITC, Snapdeal, Fedex, Deloitte and HUL.</li><li>Working in Bizongo translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast paced and electrifying environment.</li><li>Bizongo has been awarded as the most Disruptive Procurement Startup of the year - 2017.</li><li>This year ,Bizongo&nbsp;was awarded the highly prestigious &amp; internationally acclaimed 'The DieLine Award'&nbsp;under the Sustainable Packaging category.</li><li>Being a company that is expanding itself every day and working towards exploring newer avenues in the market, every employee grows with the company.</li><li>The position provides a chance to build on existing talents, learn new skills and gain valuable experience in the field of Ecommerce.</li></ul><p>&nbsp;&nbsp;<strong>About the Company:</strong>&nbsp;</p><ul><li><strong>Company Website:&nbsp;<a href="https://www.bizongo.in/">https://www.bizongo.in</a></strong></li><li>Bizongo is a B2B marketplace for packaging, where we make trade, simple!&nbsp;Our doors are open for anyone looking to work in the - Next-Big-Thing- of the ecommerce industry. We believe that strong teams are the backbone of a company and getting best people on-board is a challenge for any growing organization. We are looking for passionate people at the top of their work who would like to take the company to the next level of growth and innovation.&nbsp;&nbsp;</li><li>We&nbsp;have&nbsp;been recognised as a game changer in the packaging industry; being heralded as the Industry Leaders at World Tea &amp; Coffee Expo 2016, Startup Winners at IBM Global Entrepreneurship Program Smart Camp 2015, The Marketplace 2015 powered by Accel Partners, Red Herring Asia Top 100 2015, Best Innovation Award IndiaPack 2015, Top Five Businesses at Wharton India Economic Forum 2015, USA, Owl Open at Rice University 2015 and more, for bringing innovation to a market in dire need of technological solutions.&nbsp;We have featured in the list of '50 Best Startups to Work for - 2017' of Silicon India magazine.Our CEO, Aniket Deb's featuring in the Forbes Asia 30 under 30 in April'17 has also conferred the team with the appreciation and validation of our efforts, clearly highlighting the passion and devotion of the team.&nbsp;</li><li>Founded in 2015, Bizongo was started by 3 former IITians Aniket Deb, Ankit Tomar and Sachin Agarwal. Bizongo is backed by prominent venture capitalist Accel Partners (investor in Facebook, Flipkart, etc.) and IDG Ventures (investors in Baidu, Myntra, etc). The company has grown from a small team of 3 to a creative family of 70&nbsp;in two years. The culture at Bizongo comes from diversity in cultures, thoughts, and professional goals who collectively work towards the vision of the company everyday.&nbsp;The culture self -evidently has come to be a beautiful amalgamation of the Team's collaborative ways, upscaling on processes, technology, etc, allowing employees to work and lead freely on opportunities while still being accountable and transparent for all actions.</li></ul>

About Bizongo

At Bizongo, we believe that creativity and technology, when applied with a mindset of sustainability, can create massively uplifting solutions. We are in the business of creating such solutions for the unnerving problems of packaging.


Bizongo can be simply defined as a platform for everything packaging. It’s a comprehensive technological platform created to service the needs of enterprises seeking solutions at any stage of the packaging value chain. Our distinctive business model accelerates the design, development, and procurement solutions for every packaging category. These solutions are driven by a stack of connected technology platforms that facilitate efficient business processes to provide an end-to-end experience.


Our belief has the backing of illustrious investors including Accel, B Capital, Chiratae Ventures and IFC. Our solution has buyers of the highest acclaim with whose support we have been able to position ourselves as the market leader in our space. Packaging industry has a market size of $1 tn globally, and this is the beginning of our ascent.


As Bizongo Engineering, our mission is to create innovative platforms which disrupt current inefficient business processes to drive efficiency and fuel growth for businesses of the future. Keeping this mission in mind, we build products for Everything Packaging in Bizongo, which covers all three aspects of Packaging - Design, Development and Procurement.


We are looking for engineers who can bring fresh ideas, function at scale and are passionate about technology. We expect our engineers to be multidimensional, display leadership and have a zeal for learning as well as experimentation as we push business efficiency through our technology.




Products & Services


250+ employees


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