Client Experience - Territory Manager

We are looking for a proactive and hands-on IT Operations Engineer to manage, support, and scale our IT infrastructure as we grow. You will play a key role in ensuring system reliability, security, and smooth day-to-day operations in a fast-paced startup environment.

This role requires a strong sense of ownership, problem-solving skills, and the ability to work independently while collaborating closely with engineering and business teams.

Manage and maintain IT infrastructure including servers, networks, cloud services, and endpoints

Monitor system performance, uptime, and availability; proactively resolve issues

Support cloud environments (Azure) and basic DevOps workflows

Are you passionate about social media, content creation, and digital marketing? Join our team as a Social Media Intern for a 3-month full-time internship, with an opportunity to secure a full-time role based on your performance.

What You'll Do

• Create and schedule engaging social media content.
• Write creative captions, posts, and marketing content.
• Monitor social media pages and respond to comments/messages.
• Track engagement and prepare basic performance reports.
• Stay updated with social media trends and suggest new ideas.
• Collaborate with the team to execute campaigns.

Requirements

Excellent written and verbal English communication (Mandatory)

Creative mindset with strong attention to detail

Basic knowledge of Instagram, Facebook, LinkedIn, and other social platforms

Familiarity with Canva or similar design tools is an advantage

Self-motivated and able to work independently

Must have a laptop and reliable internet connection

Candidates currently pursuing studies will not be considered.

A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction. 

Key Responsibilities:

- Respond to user inquiries and provide technical support via phone, email, or in-person.

- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.

- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.

- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.

- Collaborate with IT teams to implement new technologies and improve existing systems.

- Provide training and support to users on new software applications and tools.

- Assist in the setup and deployment of new workstations and peripherals.

- Monitor and maintain system performance, applying updates and patches as necessary.

- Document technical procedures and solutions for future reference.

Qualifications:

- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.

- Proven experience in a desktop support role or similar technical support position.

- Strong knowledge of Windows and macOS operating systems, as well as common software applications.

- Familiarity with networking concepts and troubleshooting techniques.

- Excellent problem-solving skills and the ability to work under pressure.

- Strong communication skills, both verbal and written, with a customer-focused attitude.

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.

2–4 years of experience in a D2C brand or consumer startup

Strong portfolio across packaging, branding, and digital creatives

• Proficiency in Figma, Adobe Illustrator, Photoshop (InDesign is a plus)

• Strong layout, typography, and color sensibility

• Design, develop, test, deploy, maintain, and improve software and new user-facing features across Novo’s products and services.
• Drive technical decisions on a multi-functional, Agile team alongside product management, product design, and engineering.
• Optimize applications for maximum speed and scalability and analyze feedback from customers and internal teams to identify issues and improvement opportunities. 
• Champion a passion for engineering best practices such as code quality, linting, and testing.
• Ensure our software is reliable, extensible, maintainable, debuggable, secure, well-tested and performs well under load.
• Mentor junior engineers in all aspects of planning, development and testing.
• Stay engaged with latest technologies and evaluate strategies to keep the Novo technology stack up to date.

• 5+ years experience in a highly technical role at a hyper-growth startup or fast-paced company.
• Extensive background designing, developing, testing, deploying, maintaining, and improving software.
• Good understanding of Node.js & Javascript.
• Demonstrated ability to translate business goals and initiatives into technical requirements.
• Strong understanding of SQL database.
• Demonstrable experience architecting scalable and cost effective solutions to ensure and support customer growth.
• Experience mentoring junior engineers in all aspects of planning, development and testing.
• Strong understanding of system design and architecture.
• Interest in engaging with latest technologies and evaluating strategies to keep the Novo technology stack up to date.
• Excellent written and verbal communication skills with the ability to collaborate with both technical and non-technical teams effectively.

JD of the Scrum Master.

Along with Scrum Master we need couple of BI developers skilled in Power BI with 3-4 Years of relevant experience in BI and 1+ years of experience in Power BI.

• Responsible for handling the scrum process in a POD structure with coordination of POD team and product owner in Agile methodology
• Supporting the Product Owners to groom and maintain the product backlog in good shape and make them ready for the next sprint
• Facilitating discussion, administrating, and conflict resolution to get the work done including monitoring, tracking and communication to relevant stakeholders.
• Follow the scrum rituals such as sprint planning, daily scrum, stand-up meetings, facilitate & scheduled meetings, demo, decision-making process etc.

  Competencies

• Overall 2-4 years of IT project management and delivery experience with 2+ years of Scrum Master experience in data analytics projects
• Ability to take and understand the commitment to deliver the product on time
• Applicable knowledge of the technologies used by the team, for example in Data Analytics/Data Science area
• Planning and problem solving with product management and delivery teams
• Certified Scrum Professional

SUMMARY

We are looking for a React Native developer interested in building performance mobile apps on both the iOS and Android platforms. You will be responsible for architecting, designing, and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required. We are looking for self-motivated, energetic candidates who are looking for the next set of challenges in their careers. Mobile app developer, you will be responsible for developing and maintaining the mobile app. NOT a classic Website Development job involving simple development and maintenance of websites. We work on complex web applications that are technologically challenging. The projects are done in small teams, which results in greater responsibility for each member of the team. We genuinely want you to learn and grow and will provide you ample opportunities for that.

Responsibilities:-

• Deliver innovative solutions to drive next-generation user experiences, designs, and technologies.
• In-depth knowledge and proven record in developing mobile apps.
• Extensive experience with React and state management frameworks such as Redux/MobX.
• Experience with React Native.
• Technical knowledge of RDBMS.
• Development experience with iOS/Android or both.
• Strong knowledge of data structures, algorithms, and run-time optimization.
• Ability to write well-documented, clean JavaScript code.
• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Rock-solid at working with third-party dependencies and debugging dependency conflicts

Required Skills:-

• Firm grasp of the JavaScript (and Typescript or Closure Script) language and its nuances, including ES6+ syntax.
• Knowledge of (functional or object-oriented) programming.
• Familiarity with native build tools, like XCode, Gradle (Android Studio, IntelliJ)
• Understanding of REST APIs, the document request model, and offline storage.
• Experience with automated testing suites, like (Jest or Mocha)
• React Native
• Redux/Mobx
• RDBMS,
• Third-Party SDK integration.
• Development experience with IOS/Android or both

Industry: IT / E-Learning and Assessment

Functional Area: IT Software - Application Programming, Maintenance

Role Category: Programming & Design

Role: React Developer

Employment Type: Permanent Job, Full Time

Qualification: B.E./B.Tech./MCA

As a Zoop Designer, you will be responsible for all communication and graphic design for our marketing and product initiatives. 

This individual is a Martian, a storyteller and a visionary for design and its impact on everything. They are proactive in exploring trends and coming up with new thoughts and concepts without any caffeine.  

We all know design is highly abstract but unique and jaw dropping design strikes everyone out. Design practices lay the foundation of how our products and brand are perceived by customers. 

Job Role

• You will be responsible for gathering inspiration from unlimited resources, be our go-to guy for design. 
• You will always be working towards  levelling up your Photoshop, Illustrator and tool skills 
• Help us build a powerful brand with a sophisticated and experienced design acumen 
• will keep yourself Up to date with the latest graphic trends and techniques 
• You will possess creative flair, versatility, conceptual/visual ability and originality 

What you'll do: 

• Responsible for Designing Brand Assets & Collaterals 
• Create Graphic Illustrations, Components & Layouts 
• Designing of Branding and Advertising Assets 
• Creating wireframes, storyboards, sitemaps 
• Quick Mockups and Screen Flows 
• Animations 
• Video & GIF 
• Conceptual designing 
• Develop graphics for Social Media illustrations, Emailers, logos, websites, etc. as needed .

Tools and skills Required :

Must Have

• Adobe Photoshop 
• Adobe Illustrator 
• AdobeXD or Figma 
• Indesign 

Good to Have Skills

• Adobe After Effects 
• Adobe Premier Pro (Bonus Point) 
• Rive (Bonus Point) 

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs