Client Experience - Territory Manager

Fundly, founded in 2021 and based in Mumbai, is India's pioneering fintech platform dedicated to transforming the healthcare ecosystem. We focus on integrating supply chain management and MSME finance to enhance the lives of pharma retailers, distributors, and specialty players across the country.

Our mission is to empower millions of small business owners in the healthcare sector by providing accessible, tech-driven financial solutions that reduce operational friction, improve cash flow management, and increase margins. Since our inception, we have supported over 2,000 MSMEs and disbursed more than ₹110 crore in credit across eight cities.

With a leadership team boasting over 40 years of industry experience, Fundly is positioned as a disruptive force in the healthcare industry. Our team is dedicated to listening to the ecosystem’s challenges and delivering innovative, tech-led solutions to help businesses unlock their full potential.

Supported by leading industry investors, we are committed to innovation and creating impactful products that elevate the healthcare sector in India. We welcome the opportunity to connect and explore potential synergies with you. 

Website: [fundly.ai](http://fundly.ai)  

Role Overview:

As a Software Developer at Fundly, you will play a crucial role in developing and delivering excellent software solutions that drive our mission forward. You will be responsible for designing, developing, and maintaining applications that are integral to our retailer-centric ecosystem in the pharma supply chain. You will have the opportunity to be an early team member, influence the product and technology roadmap, and contribute to building a technology-first and customer-first fintech organization.

Who You Are:

• Problem Solver
• Developer
• Tech Enthusiast.

Key Responsibilities:

• Code Quality: Be hands-on and deliver high-quality code efficiently.
• Technical Solutions: Execute and deploy technical solutions to meet business needs.
• Code Maintenance: Understand existing code, maintain it, and make improvements as needed.
• Technical Debt: Actively manage and reduce technical debt.
• Software Engineering Practices: Ensure healthy software engineering practices, including planning, estimation, documentation, and code reviews.

Qualifications:

• Experience: 1+ years of hands-on experience in Java, Spring Boot, Spring MVC, Hibernate, or Play.
• Database Skills: Experience with SQL and NoSQL databases like PostgreSQL, MongoDB, Elasticsearch, and Redis.

Opportunities at Fundly:

• Growth: Contribute to building a retailer-centric ecosystem in the pharma supply chain.
• Fast-Paced Environment: Join a rapidly growing organization with over 3,000 retailers, 36,000 transactions, and ₹200+ crore in disbursements in the last two years.
• Innovation: Work in a technology-first and customer-first fintech organization.
• Leadership: Be an early team member with visibility and influence on the product and technology roadmap.
• Ownership: Take on leadership responsibilities and accountability for your work.

• Lead, recruit, train, and coach the sales team of the organization and ensure that they completely understand the mission and vision of the organization.
• Experience in IT Software Services, development of enterprise application.
• Be an active mentor and coach to the Team to help them conclude their deals.
• Help team created unique and effects sales pitches, write professional proposals and manage CRM
• Expected to maintain utmost confidentiality in regard to the business of the Company.
• Experience in working on pre-sales & post-sales part with extensive experience in working on several portals.
• Should have knowledge about channels of leads and conversions, should know how to develop leads into project, nurture leads, give technical solutions to clients , take out timeline and cost on proposed solution.
• Required to work with Integrity and Productively for the growth and success of the Company. 
• Research and develop strategies and plans which identify new marketing opportunities, direct marketing, and new project development 
• Directly manage major and critical developing client accounts, and coordinate the management of all other accounts 
• Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures 
• Should have excellent communication, social, and organizational skills 
• Implement effective promotional strategies trained a high performance sales team and helped boost corporate image 
• Execute in an intense, fast-paced, and highly iterative environment 
• Work with Global Teams to Optimize the Customer Relationship Assisting in Winning New Sales Projects 
• Should know how to get sale via portals, Digital fields etc.
• Responsible for Preparing Monthly/Quarterly/Annual Sales Reports and annual Sales & Marketing Plans 
• Directly responsible to report to company VP-Sales.

Responsibilities

• Develop quality software and web applications
• Analyse and maintain existing software applications
• Create and maintain SQL databases, tables, views, stored procedures etc. (Microsoft SQL Server 2008+)
• Design highly scalable, testable code
• Discover and fix programming bugs
• Monitor and maintain application security and integrity
• Communicate project status and identify technical risks
• Evaluate and recommend appropriate technologies based on product needs and industry trends

Desired Skills:

• Develop quality software and web applications
• Excellent communication and organisational skills, must be a team player
• Excellent analytical skills
• Ability to work in a fast-paced environment
• Ability to stay focused and deliver on time and on budget
• An up-to-date, working knowledge of current, past, and projected trends in the industry
• Knowledge of AI Techniques such as Neural Network Programming would be an asset
• Knowledge of Steering Behaviors Programming Techniques would be an asset

Qualifications

• Strong knowledge in .NET platform (ASP .NET) and C#
• Strong knowledge of Microsoft SQL Server 2008+ and T-SQL language
• Proficient in MS Visual Studio and TFS, including application build/deployment
• Knowledge and experience with creating and consuming web services

Educational Requirements:

Bachelor's degree diploma in computer science or software engineering

About Triveous

Triveous is a fully remote startup that is passionate about building impactful mobile-first products for India and the world. Over the past few years, we’ve had the opportunity of working on some truly inspirational projects for some of the best companies in the world, it should give you an idea of the kind of things you’ll be spending time on if you decide to work with us:

• For IDEO and Bill & Melinda Gates Foundation - Worked on a framework to increase digital confidence for the next billion internet users, available at https://digitalconfidence.design/
• For Google: Advised Google’s partners on UX best practices for mobile apps and strategies to improve key metrics like engagement and retention
• For Novopay and Khoslalabs: Created multiple fintech apps for millions of underbanked users across India
• For Triveous (That’s us): Created Skyro a “google docs for audio” with over a million downloads and was featured internationally on the play store
• For FREND: Worked with FREND (a nonprofit) on a unique offline-first mobile platform that gives livelihood to women in over 3,00,000 villages across India.

Job Description

We are looking for a Product designer to join Triveous and help us in our journey to create beautiful, usable, and inclusive mobile products. She/He will be responsible for understanding and executing the entire design lifecycle of various projects. That includes creating user personas, mapping user journeys, creating prototypes, and testing them out with actual users. 

The role also involves talking to client stakeholders to execute the design process independently. Experience in communicating design inputs, decisions, and outputs with key stakeholders is a definite plus.

Since this is a remote role, you would need to be self-motivated and proactive in all the work that you do.

Tasks and Responsibilities

• Understand business requirements and user needs
• Create user personas, journey maps, and various other design artifacts
• Create prototypes of varying fidelity
• Communicate design solutions to key stakeholders
• Define and track key metrics related to user experience
• Utilize quantitative and qualitative research to generate meaningful insights that will drive creative concepts

Skills and Requirements

• Experienced with 1+ years in Product Design/UX roles.
• Good experience in user experience and interface design, with a supporting portfolio
• Experience in designing mobile applications
• Experience in understanding and mapping complex user journeys
• Ability to form, prototype, and clearly communicate ideas and decisions.
• Business know-how: Understanding of business metrics and the ability to translate company goals and objectives into digital experiences
• Familiarity with prototyping tools like Figma/Sketch
• Good problem-solving and analytical skills
• Able to work well with remote, cross-functional teams
• Responsible, self-motivated, and comfortable taking the initiative.
• Attentive to the finer details and love what you do

Bonus

• Experience with various user research methodologies
• Experience in building offline-first application

We are looking for 30 Candidates with good written and verbal communication skills.

Direct Walkin between 10 AM to 7 PM IST (Monday to Saturday) or Call +91 844 855 (0986) to fix up an interview

Designation : Travel Sales Executive (Blended Process - Chat & Calling)

Job Type: Full Time

Work Experience: 0 to 4 years - Freshers Welcome

Shift Timing: 9hrs Monthly Rotation Shift (Comfortable with Night Shifts)

Working Days: 6 (Rotational Weekly Offs)

Office Location: Rajouri Garden, New Delhi - 110027

Number of Openings: 30 Candidates

Salary : As per the industry Standards with Good Incentives

Responsibilities:

1. Customer Service: Provide excellent customer service by actively listening to customers' travel requirements, offering personalized recommendations, and addressing any inquiries or concerns promptly and professionally.

2. Travel Planning: Understand customers' travel preferences, budgets, and special requirements to create tailored travel itineraries that align with their needs. Offer expertise on popular destinations, attractions, transportation options, and accommodations to enhance the travel experience.

3. Sales and Booking: Handle the customers over chat and phone, email etc. and Convert customers' inquiries into confirmed bookings by effectively promoting travel products and services, negotiating prices, and closing sales. Utilize the booking system to make reservations for flights, hotels, transfers, tours, and other travel-related services.

4. Product Knowledge: Stay updated on the latest travel trends, industry news, and product offerings to provide accurate and up-to-date information to customers. Actively participate in training programs and familiarize yourself with the OTA's supplier network to offer a wide range of travel options.

5. Cross-Selling and Up-Selling: Identify opportunities to enhance customers' travel experiences by recommending additional services, upgrades, or add-ons such as travel insurance, airport transfers, sightseeing tours etc.

6. Relationship Building: Build and maintain strong relationships with clients to foster loyalty and repeat business.

7. Documentation and Administration: Ensure accurate and timely documentation of customer information, bookings, and financial transactions in the OTA's systems. Adhere to company policies, procedures, and quality standards to maintain professionalism and data integrity.

8. Sales Targets and Performance: Meet or exceed sales targets and Key Performance Indicators (KPIs) set by the OTA management. Regularly update your supervisor on sales progress, challenges faced, and strategies implemented to achieve targets.

Qualifications:

·       High school diploma or equivalent; a degree in tourism, hospitality, or a related field is a plus.

·       Previous experience in a similar role, preferably as a travel consultant or sales representative.

·       Strong knowledge of popular travel destinations, airlines, hotels, and tour operators.

·       Proficiency in using computer reservation systems, booking platforms, and office software.

·       Excellent communication and interpersonal skills to build rapport with customers and colleagues.

·       The customer-focused mindset with a passion for delivering exceptional service.

·       Ability to work independently and as part of a team in a fast-paced, target-driven environment.

·       Attention to detail, organizational skills, and the ability to multitask effectively.

·       Flexibility to work irregular hours, including evenings, weekends, and public holidays, as required in the travel industry.

Email ID – hr(dot)proglogix.com

• Strong core Java skills
• Experience of web development with spring MVC or 3+ years with Spring Boot micro services
• Excellent knowledge of Spring Framework (3 and above) and a clear understanding of dependency injection
• Good understanding of Hibernate/JPA and Object-relational mapping, including performance considerations
• Experience with build tools such as Maven, gradle
• Continuous Integration- Jenkins/Gitlab Cli
• Experience developing REST based web services
• Experience integrating systems using a wide variety of protocols like REST, SOAP, JSON and a number of others
• Proven ability to understand and troubleshoot large systems, drilling down to code level to identify the root cause of issues
• Source Code Management- Git, BitBucket, Subversion
• Experience with agile tools and methodologies (eg Scrum, Confluence, JIRA)
• Excellent communication skills- written & oral
• Must be able to work in a team environment with minimal supervision, comfort with collaboration, open communication and reaching across functional borders.
• Significant experience of agile development practices - TDD, BDD, automated builds, continuous integration, tooling to monitor code quality

About the role:
We’re looking for a React.Js Developer who can adapt to new tech stacks and innovate with cutting-edge technology solutions, to build eCommerce platforms that are unique, disruptive, and powerful

What you'll do:
● Develop new user-facing features using React.js
● Build reusable components and front-end libraries for future use
● Translate designs and wireframes into high-quality code
● Optimize components for maximum performance across a vast array of web-capable devices and browsers

What you'll need:
● Bachelor's degree with minimum 3 years of work experience as a React Js
● Strong proficiency in JavaScript or Typescript, including DOM manipulation and the JavaScript object model
● Experience with data structure libraries (e.g., Immutable.js)
● Knowledge of object-oriented programming
● Experience with popular React.js workflows (such as Flux or Redux)
● Integration of multiple data sources and databases into one system
● Familiarity with newer specifications of EcmaScript
● Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
● Ability to understand business requirements and translate them into technical requirements

Who Should Consider Joining:
● If you like challenges and think from a first principle basis,
● If you are driven to take ownership and are adept at rolling with the punches,
● If you have the aspiration to grow fast in the dynamic environment of a start-up,
● If you are a collaborative team member, who believes in collective success,
● If you are someone who makes objective, fact-based decisions

Who should not consider joining:
● If the role description does not excite you, then you should not join us
● We are a startup and things will move fast. If you are not comfortable in a fast-paced environment, then you should not join us
● If you are not a self-starter who is willing to learn & experiment more, then you should not join us.

What We Offer:
● Limitless growth and learning opportunities
● Exposure to cutting edge technology solutions and upcoming stacks in the market
● In house technical training on GIT, Automated Testing, Code Coverage, Language Training and much more
● A collaborative and positive culture — Your team will be as smart and driven as you.
● Guidance and mentorship from industry experts and renowned IIT Alumnus
● An opportunity to make an impact — Your work will contribute directly to our strategy and growth