Operations Manager

About LH2 Holdings:

LH2Holdings is an AI Operating System to scale digital content brands and creators.

We buy or partner with great digital content brands (web platforms, YouTube channels, apps, podcasts, newsletters, etc) and scale them. LH2 is being built by second-time founders, who have scaled tech platforms with hundreds of millions of users in their previous ventures. Our vision is to enable digital creators to scale as easily as large conglomerates do.

About the Role:

We’re on a mission to build a portfolio of high-performing digital businesses—and we’re looking for an Investment Analyst who can help us find and close the next big deal.

In this role, you'll take full ownership of the deal lifecycle, from sourcing acquisition and partnership opportunities to leading due diligence and closing the transaction. You'll work across functions—market research, financial analysis, negotiation, and founder engagement—to ensure we build deep relationships and smart investments.

This is a high-impact, entrepreneurial role for someone who thrives on numbers, hustle, and relationship-building.

What You’ll Do:

1. Own end-to-end responsibility for identifying, evaluating, negotiating, and closing acquisition or partnership opportunities.
2. Run structured research to identify target companies aligned with our investment thesis.
3. Maintain an updated CRM of all conversations and touchpoints with potential sellers. Stay top of mind until they’re ready to sell.
4. Use tools and platforms to reach founders via email, LinkedIn, WhatsApp, etc., to drive pipeline and response.
5. Build trust with founders so we're the first call they make when they consider selling.
6. Create, update, and interpret financial models to assess deal viability, ROI, and risk.
7. Lead diligence across financial, operational, and strategic vectors. Work closely with legal and advisory teams during execution.
8. Support deal structuring and terms negotiation to ensure successful closures.
9. Assist in the preparation of legal documents, including NDAs, investment contracts, and investment memoranda (with guidance from the team).
10. Must demonstrate strong proficiency in using AI tools, with AI first principles, and AI-driven approaches to problem-solving.

The Ideal Applicant:

1. 1–3 years of experience in consulting, investment banking, startup growth roles, or US-facing BD/investment functions.
2. Strong understanding of P&L, balance sheets, and financial modeling.
3. Highly analytical, detail-oriented, and process-driven.
4. Excellent verbal and written English—must be able to confidently communicate with founders in the US.
5. Experience using CRM tools and outreach automation platforms is a plus.
6. Self-starter with a founder mindset and bias for action.
7. Proficiency in Microsoft Excel and Google Workspace.

We are looking "Partner Management Executive" for Reputed Client @ Permanent Role

Experience: 3 - 5 Years

Skills :

· Build a joint business plan with the Identified set of partners by aligning the priorities of both organizations for a mutually beneficial relationship.

· Develop and maintain strong relationships with partners Executive management teams, and field teams & work closely to execute strategic and tactical engagements.

· Manage the Partner performance by tracking Partner partner pipeline and achieving revenue goals.

· Provide support and guidance to partners on product and solution offerings

· Create a Cadence with partners on Weekly, monthly, and Quarterly review mechanisms with the field and executive teams.

· Create a collaboration between the Partner executive and field teams with the sales team to align joint go to market efforts

· Monitor industry trends and stay up to date on competitors and market conditions

· Develop and implement channel partner programs, such as training, marketing, and incentives

· Measure and report on the performance of channel partners, using metrics such as sales and revenue

· Identify, resolve & challenge conflicts proactively, both internally and externally

Basic Qualifications & Requirements, & Experience For This Role:

· 3+ years in partner sales and development or alliance development in the software/technology industry.

· Experience engaging and influencing senior executives in Partner Organizations and familiarity with decision making processes and partner guidance and influencing for establishing and growing new partnerships.

· Demonstrated experience working and communicating with multiple stakeholders and cross functional teams including direct and channel marketing, solution architect teams, product management, and account management teams.

· Experience in working with different kind of Partners in India and abroad—distributors, value added resellers, Value value-added resellers

· Deep strategic advisor and executive relationship management experience driving sales with partners in commercial businesses.

· Strong experience of collaborating with virtual teams across functions and geographies.

· Inclusive and collaborative - driving teamwork and cross-team alignment

· Strong partner relationship management and solution development skills

· Excellent communication and presentation skills with a high degree of comfort

· Challenger mentality, leveraging internal and/or external resources, conflict resolution, and follow through

· Experience with technology platforms and solutions with a reasonable level of technical proficiency

· Bachelor’s .and master’s degree required (Sales, Marketing, Business Operations or similar).

Location : Madurai

Job Description:

Responsible for designing, developing, and maintaining full-fledged software platforms that can function independently without relying on third-party applications. Work on both the front-end and back-end development processes, using a range of technologies and languages such as Java, Springboot, microservices, cloud with Angular or react.

Essential functions:

• Strategic Architectural Design Lead the design and development of complex, enterprise-level software systems.
• Evaluate emerging technologies and recommend optimal architectural patterns.
• Ensure software solutions align with business requirements and long-term goals.
• Technical Leadership Mentor and guide junior developers on best practices and coding standards.
• Collaborate with cross-functional teams to coordinate development efforts.
• Make data-driven decisions to optimize system performance and scalability.
• FullStack Development Hands-on coding and implementation of front-end, back-end, and database components.
• Develop robust APIs, microservices, and cloud-native applications.
• Implement security measures and ensure compliance with industry standards.
• Continuous Improvement Identify opportunities to refactor and modernize existing systems.
• Automate deployment pipelines and streamline DevOps processes.
• Conduct code reviews and provide constructive feedback to the team.
• Knowledge Sharing Document technical specifications, design patterns, and implementation details.
• Conduct training sessions and workshops to upskill the development team.
• Stay-up-dated on the latest Java ecosystem and share industry insights.

Qualifications/ Experience & Skills:

• Computer engineering/ Computer Science OR equivalent degree.
• 10-15 Years of total experience.
• As an experienced Full Stack Architect, individuals would be responsible for driving the technical vision, leading the development team, and ensuring the delivery of high-quality, scalable software solutions that meet business objectives.
• Notice period: immediate - 30 days would be preferred.

Would be a plus :

• Experience in Enterprise architecture

• Should handle a team of SEO Analyst
• The SEO lead would be responsible for leading and mentoring a team of the analyst to drive business goals
• Developing detailed project plan and monitor progress while delivering projects on time ensuring quality standards
• Make decisions about the day-to-day operation of the team members, including management of work assignments by them
• Primary point of contact for clients
• Perform and ensure completion of quality review check on outgoing work by the team to ensure quality, accuracy, and consistency
• Brainstorm new and creative SEO growth strategies
• Review, analyse and send the Weekly & Monthly to the clients
• Ensuring the Monthly POA & Commitments are delivered as per expectation
• Act as subject matter expert for team members, peers and clients
• Take the primary responsibility for all the Technical Audits & ensuring that the client website is following all the SEO best practices
• In-depth SEO technical knowledge (HTML, CSS, JS) also Google Analytics, webmaster tools, back-end SEO and various online tools
• Communicate team and management on project development, timelines, and results
• Assign all work assignments, commit the team to the work, manage the quality of the work and drive the people management activities within the team

• 3-5 years previous experience in SEO, Digital marketing
• Ability to lead a team of multiple SEO analysts
• Experience in managing large enterprise or eCommerce websites
• Excellent written and verbal communication skills
• Ability to identify and resolve problems
• Ability to organize, manage, and prioritize tasks
• Proficient computer skills, including Microsoft Office Suite

• Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.

• Liaise with the Marketing Team, in order to deliver accurate information of new promotions and games updates to BPO Sales and Operations Team.

• Create variety of training solutions and methods based on the difficulty metrics of new product updates, in order to ensure the completeness of training materials

• Deliver training and standardize flow handling process to BPO Sales and Operations Team, in order to improve team’s skill and knowledge in technical/product and also to ensure customer satisfaction

• Liaise with leads across Sales and Operations function in finding gaps of interpersonal improvements, in order to provide recommendations and meet the company’s standard

• Deliver training, constructive feedback, and coaching of the trainees/agents, in order to improve customer service and engagement skills and communication

• Identify and assess the training needs of the business organization.

• Create a curriculum to facilitate strategic training based on the organization's goals

• Develop annual training programs and development needs assessment.

• Effectively manage the training budget.

• Obtain and /or develop effective training materials utilizing a variety of media.

• Train and coach managers, supervisors and others involved in employee development efforts

• .Evaluate organizational performance to ensure that training is meeting business needs and improving performance

• .Becoming a business partner to department heads, provide solutions and help identify challenges.

The specific responsibilities and requirements for a Call Centre Trainer - English Speaker in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.

Salary : Php50,000 - Php65,000

Work Experience Requirements

1. High interests in BPO set-up of Sales and Operations, especially in people development.

2. Ability to build relationships with employees to improve employee well being while upholding company values.

3. Ability to present and communicate effectively.

4. High analytical thinking, planning, organizing, and creativity.

5. Proficient in performing Training Need Analysis, working on learning development budget, setting a full-year training plan, and working with a target to execute and review.

6. Get used to Training Need Analysis, Training Design & Development, Training Delivery, Coaching, and Training Evaluation

7. Microsoft Office & Presentation Skills

8. Independent

9. Structured thinking, able to evaluate problems

10.Positive and energetic outlook

11. Willing to be placed in Cambodia

Responsibilities:

• Build and develop the project team to ensure maximum performance, providing purpose, direction, and motivation.
• Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and project implementation plans, including risk mitigation.
• Coordinated internal and external resources, ensuring projects remain within scope, schedule, and defined budgets, in collaboration with project staff from various functional departments.
• Analyse project progress and, when necessary, adapt scope, timelines, and costs to ensure that the project team adheres to project requirements.
• Establish and maintain relationships with appropriate client stakeholders, providing day-to-day contact on project status and changes.
• Establish and maintain processes to manage scope over the project lifecycle, set project quality, and performance standards, and assess and manage risk within, and across, multiple projects.
• Structure and manage integrated, multi-track project performance databases for multiple digital, print, social, broadcast, and experiential projects, with an eye on overall progress.
• Develop and maintain partnerships with outside resources including third-party vendors and researchers.
• Monitor and assign resources appropriately to streamline project efficiency and maximise deliverable outputs.
• Report project outcomes and/or risks to the appropriate management channels as needed escalating issues as necessary based on project work plans.

Requirements:

• Bachelor's degree in computer science, business, or a related field.
• 4-11 years of project management and related experience.
• Project Management Professional (PMP) certification (completed).
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Experience seeing projects through the full life cycle.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful.
• Proven ability to complete projects according to outlined scope, and timeline.

1. Conducting research to find new ways to reach target audiences through social media channels, email campaigns, content creation, etc.
2. Developing strategies for increasing awareness of a brand or product through strategic partnerships with other companies
3. Proposing new initiatives to attract prospects and convert leads as well as testing new approaches to capture existing demand
4. Providing inputs & expertise to drive efficacy of marketing activities (content development and optimization, advertising, etc.)
5. Planning and executing initiatives to reach the target audience through different channels
6. Analyzing data to determine what types of content resonate with target audiences and what types of content do not