Operations Executive

Department: Sales

Reports To: Sales Head

Key Responsibilities (KRA)

1. Outbound Prospecting (35%)

Build target account lists (Fortune 500 & Global 2000)

Identify Procurement, Finance, AP, Shared Services and Supply Chain decision makers

Execute personalized outreach via:

Cold Calls

LinkedIn

Email

Video Messages

Book discovery meetings

Target

 70–100 outbound activities/day

15–20 new accounts/week

2. Pipeline Generation (30%)

Generate qualified opportunities for Account Executives.

Monthly Targets:

18–25 Discovery Meetings

12–15 Sales Qualified Opportunities (SQOs)

Pipeline Generated:

USD 500K–1M per quarter

3. Lead Qualification (15%)

Qualify prospects based on:

ERP landscape (SAP, Oracle, Workday, Coupa)

Annual Revenue

Addressable Spend

Procurement maturity

AP Automation maturity

Current recovery audit process

Buying committee

Use frameworks such as MEDDICC, BANT, or CHAMP to ensure only qualified opportunities progress.

4. CRM Management (10%)

Maintain Salesforce/HubSpot with

Call notes

Next steps

Contact hierarchy

Buying committee

Opportunity stages

Maintain >95% CRM hygiene.

5. Market Intelligence (10%)

Research

Company acquisitions

ERP implementations

Shared Service Centers

Procurement transformation initiatives

Cost optimization programs

Finance leadership changes

Provide intelligence before AE meetings.

• Strong Backend Developer with Rust knowledge
• Mandatory (Experience) - Must have 3+ YOE as a Software Engineer
• Mandatory (Core Skills) - Expert level knowledge in Rust or Realtime experience in Rust
• Mandatory (Company) - Product company (Highly preferred- Blockchain companies, Gaming Companies, Early stage startups)
• Mandatory (Education) - Engineering from Tier-1 Colleges

Role - HR Operations Specialist

Experience: 2–3 Years 

Location: Kormangala, Bangalore, India

About Us: IAI Solution Pvt Ltd is a cutting-edge AI startup dedicated to pioneering transformative solutions in enterprise automation and predictive analytics, challenging the status quo, and building the future of intelligence through innovative technology and a relentless pursuit of excellence. We need a highly organized and proactive individual to ensure flawless execution of our essential HR administrative and operational functions.

Why Join IAI Solution Pvt Ltd?

• Shape the Future: Work at the forefront of Artificial Intelligence, contributing to a company that is challenging the status quo and redefining industry standards.
• Direct Impact: This role is essential to our daily efficiency. You won't just be processing paperwork—you'll be building the foundation for our rapid growth and supporting every employee directly.
• Grow with Us: Experience the energy of a high-growth startup. We offer unparalleled opportunities for learning, professional development, and expanding your skill set across HR and Operations.
• Startup Culture: Join a passionate, collaborative, and fast-moving team that values innovation, speed, and ownership.

Role Overview

The HR & Operations Associate will be the engine room of our People function, responsible for the efficient and compliant execution of daily HR administrative and operational processes. This role requires precision, attention to detail, and the ability to thrive in a fast-paced, high-growth technology environment.

Key Responsibilities

1. HR Administration, Data & Compliance

• Maintain the integrity of all employee records within the HRIS, ensuring data is accurate for hires, changes, and terminations.
• Own the end-to-end administration of Attendance tracking, Leave Management, and the generation of associated reports.
• Handle all record keeping and compliance documentation for the Internship program.
• Process and track documentation related to statutory compliance, including basic liaison for EPFO Passbook data and general labor law requirements.
• Manage employee lifecycle paperwork, including preparing contracts, NDAs, and internal communication.

2. Employee Onboarding & Operations Support

• Execute comprehensive onboarding tasks, including background checks, initial paperwork, IT setup coordination, and the preparation/distribution of joining kits.
• Handle all aspects of offboarding, including exit paperwork and coordination of asset retrieval.
• Serve as the key processor for employee support logistics, including processing relocation assistance and reimbursement claims.
• Administer employee benefits and programs, including support for insurance enrollment and basic benefits inquiries.
• Manage invoicing, vendor relations, and other ad hoc HR operations tasks as required to maintain smooth business continuity.

3. Reporting and Auditing

• Generate routine HR reports and metrics (e.g., headcount, turnover, leave usage) for management review.
• Ensure all personnel files (digital and physical) are organized and maintained in compliance with privacy regulations.

Required Qualifications

• 2–3 years of dedicated experience in an HR Administrator, HR Assistant, or Operations Support role, preferably within the startup sector.
• Proven proficiency with at least one modern HR Information System (HRIS) for data management and reporting.
• Exceptional organizational skills and demonstrated ability to manage high-volume administrative tasks with high accuracy.
• Strong verbal and written communication skills, with a professional and discreet approach to handling sensitive employee information.
• A proactive, "get-it-done" attitude and the ability to adapt quickly in a dynamic, rapidly changing work environment.

Competitive Benefits

• Highly competitive salary package with performance-based incentives.
• Health & Wellness coverage
• Work-Life Balance with Generous Paid Time Off (PTO) package.
• Excellent Work Culture

Job Profile

Job Summary:

We are looking for an expert in Amazon and Flipkart marketing with better understanding of campaign management with excellent analytical skills.

Position : AMS Specialist

Job role:

• Setting up and managing Amazon Ad campaigns, ad groups, ads, keywords, bids, and budgets for all assigned accounts on a weekly basis.

• Reporting to the clients and updating Account Managers on a weekly basis with updates, recommendations, and insights.

• Performing Keyword Research, Competitor Research, and Market Research for each assigned account.

• Provide complete and accurate data in the weekly reports.

• Having experience in the analysis of amazon business reports, search term reports, etc.

• Must have hands-on experience with third-party optimization tools

• Drive new ideas and processes to improve the performance of campaigns, including account structure, bidding, ad copy, and keyword development.

• Hands-on experience in Amazon and Flipkart marketing

• Understand client goals, create and execute strategies to exceed defined goals.

• Should able to handle good amount of budget for campaign

• Experience in A+ brand store

• Understand and stay current on industry trends as well as competitive analysis

• Have experience in managing the advertising spends for multiple accounts.

Working Days -Time

5 days working 10-6pm

Recruiter Instructions

Complete Address

Required Experience, Skills and Qualifications:

• Strong in-platform experience (Amazon Sponsored Product, Sponsored Brand/Video, Sponsored Display) in order to manage major clients range of PPC campaigns.

• Hands-on experience in AMS for brands. • Excellent analytical skills.

• Should have a proven track record of giving higher orders with lower Acos.

• Thorough knowledge of e-commerce platform, Amazon and Flipkart a must

Office Adress:Sohna Road, Gurgaon, Haryana (122018)

Roles and Responsibilities

§ Writing, editing and publishing engaging content for various social networks, including Instagram, Linkedin, Twitter and Facebook etc.

§ Tracking and reporting on social media responses by analyzing traffic to the site

§ Update our social media pages with compelling company news, events, celebrations or solutions and services

§ Respond to questions and comments on our social media pages in a timely and accurate manner

§ Maintaining a visible online on social media presence and adhering to the marketing goals

§ Increasing the company's awareness and readership by using relevant advertising techniques

§ Optimize social media content (language, message, tone) on the basis of the behaviour of our target audience

§ Familiarity with paid advertisement and aware about different websites, and tools for creating graphics, images and video content

§ To create a range of engaging digital content such as Marketing and      

 Promotional videos and Reels to be used across a variety of online

 platforms and social media channels.

§ To help us maximise our online profile and develop our ever-growing social media presence through the creation of video driven strategies and digital media content.

§ Pays attention to trends on Instagram Reels creating and analyzing what works for our business.

§ Coordinate with the creative department to create advertising/engagement posts (e.g. for Company Events, Job posts, etc.)

§ Contribute to the creation of various content materials including: Blogs, Articles, Website Pages, Email templates, Social Media posts etc

§ Develop a deep understanding of MHFAI’s business, brand voice, and target audiences.

§ Develop posts and articles on a wide range of topics that resonate with our target audience and drive traffic to our website

§ Proofread and edit content to ensure high-quality standards, including grammar, spelling, and punctuation

§ Continuously discover and implement new editing technologies and      industry best practices to maximize efficiency

§ Requirements and skills

§ 3+ years of solid experience in digital content marketing or related fields

§ Excellent written and oral Communication skills

§ The ability to create original web content with images or videos

§ Proven work experience as a Social Media content writer or a similar role

§ Hands-on experience using various social media platforms to advertise

§ Proven record of excellent writing demonstrated in a professional portfolio

§ Ability to work independently with little or no daily supervision

§ Working knowledge of SEO, analytics tools, and keyword research

§ Strong research skills and the ability to synthesize complex information into clear and concise content

§ Creative thinking and the ability to generate innovative ideas

Handle customer complaints,

Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Keep records of customer interactions,

Process customer accounts and file documents.

Follow communication procedures, guidelines and policies.

ABOUT US 

Felicity literally means 'happiness'. We were conceived with the mission to make the world a happier place. Our core team is a mix of young startup leaders and seasoned doctors. Our mission in life is to make top-class talk therapy affordable and available anytime, anywhere to all those who could benefit from it. We strongly believe that mental health goes beyond labeled psychiatric illnesses and encompasses stress, anxiety, and other uncomfortable feelings that we have daily. We seek to spread that awareness and increase the number of people seeking therapy at the right time to improve their well-being. If you relate to the mission and it excites you to be part of an early-stage startup journey, we invite you to help us make the world happier, one life at a time. 

www.felicity.care 

https://www.felicity.care/mental-health-community/about-the-company 

https://yourstory.com/2020/07/startup-bharat-jaipur-based-felicity-bridging-mental-health

https://instagram.com/felicity_care?utm_medium=copy_link">https://instagram.com/felicity_care?utm_medium=copy_link

JOB DESCRIPTION- GRAPHIC DESIGNER

Responsibilities

- Work across teams on the design requirements on an everyday basis to produce the final design 

- Guide and review Design Interns' work and ensure high quality and timely delivery

- Drive innovative ideas to portray fresh concepts for the brand

- Work with the content team to create good quality posts for social media 

- Pitch design and artwork ideas for a variety of promotional campaigns

- Keep up to date and informed on new social media trends and adapt accordingly

- Provide suggestions on layouts, sharing best practices to increase productivity and quality

- Creates medium to complex and specialized designs without supervision 

- Ensure all-around consistency (language, style, fonts, images, and brand)

- Ensure timely execution of deliverables

- Act as an active contributor to brainstorming discussions

- Creating S.M.A.R.T. strategy for our social media growth 

- Amend designs after feedback from Team/Clients

Deliverables 

- Static Posts, Infographics, Brochures

Videos - Explainer Videos, Video Editing for Reels, Animated Videos 

Skills/Qualifications 

- Advanced software skills of Adobe Creative Suite (IS A MUST) + Knowledge of Adobe After Effects and Premiere Pro for basic animation creations (IS A PLUS, NOT MANDATORY) 

- Strong sense of typography, imagery, colors, composition and visual layouts 

- Strong hands-on experience with Adobe Photoshop, Adobe Illustrator, Adobe After Effects and Adobe Premiere Pro, Articulate Storyline 360, Adobe InDesign and other similar tools 

- Excellent communication skills and can clearly articulate your ideas

- Prior experience as a Graphics Designer as well as a strong portfolio of sample projects

- Ability to translate complex information into video or other allied easy ways to communicate visually

- Strong organizational and time management skills to effectively manage completing work activities

- Must be receptive to constructive feedback

- Take ownership of QC of all the assigned work

- Must organize all design deliverables within timelines agreed upon

- Creative thinking & visualization

BONUS points if 

- You can do animation projects (Motion, Graphics, 3d, Cartoon, vector, etc.) 

- You can edit videos (Reels, Explainers, etc.)

- You have your own brand presence online in any platform 

- You are comfortable showing your face on camera, for creating reels 

- You come up with superb content ideas!

Accounts Payable

• Excellent knowledge in Invoice Processing & T&E claims and guide the team
• Handle all payment exceptions, including positive pay items, and administers all special handling
• Performs internal duplicate payment reviews daily.
• Reviews all A/P checks subject to escheatment.
• Vendor reconciliation & follow-up with the vendor
• Compliance audits
• Month-end activities of chargeback, accrual, reporting, and analysis
• Performance Reporting, Management, and SLA Adherence
• People Management – Should be able to lead a team of 10 – 15 people

Accounts Receivable

• Monitor daily activities such as Customer Master, Cash Applications, Billing, Dunning, etc.,
• Period / quarterly accounting and analysis: Period P&L and Sales Reporting
• Identify the unallocated/unapplied cash and work with onshore teams in clearing the customer accounts
• KPI/SLA management
• Performance Management and Reporting

General Ledger

• Responsible for service delivery with zero surprises for a particular process e.g. Reconciliation and Journals
• Responsible for driving process standardization and delivery excellence for the process and team
• Responsible for pro-active issue resolution and troubleshooting
• Single point of contact and L1 escalation level