Operations Executive

Big Picture (The Opportunity) : 

You will be responsible for the creation and maintenance of best in class demonstration packages. Owning a library of vision setting demonstrations whilst also supporting the regional sales teams to tailor these demonstrations to customer opportunities. Empowering the sales teams with assets that are driven by business value and supported by industry data and customer use cases. Through the development of these high-value demonstration deliverables, this role will help the team to approach through the alignment of content with buyer expectations, priorities, and preferences.

What do we want from you ? (Our Expectations) : 

We are looking for a high-performing Pre Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. An ability to operate effectively as a member of a dynamic team within a matrixed organisation.

What are you required to do ? (Your Responsibilities)  

• Develop knowledge of Agami’s software portfolio to a level that allows you to build, configure, document,and customize demonstration environments and associated deliverables – scripts, setup guides and videos.
• Implement latest demonstrations in Customer Experience Centers globally, and upskill local resources on how to maintain and demo the systems.
• Ability to adapt and learn new software along with industry processes and best practices to align with new business and demo requirements.
• Participate in, contribute to and lead multiple concurrent demonstration building efforts, leveraging the team wherever possible.
• Support and maintain both cloud and on-premise demonstration environments, supporting the wider presales when they reach out for technical demo support.
• Explore new ways of effectively communicating Agami value, internally and externally, and using cutting-edge digital solutions.
• Review, refine and enhance demonstrations produced by other teams, with the objective of ensuring that everything we produce is templatized, high quality and is focused on our audiences and markets.
• Operate independently based on high-level work descriptions. Prioritizing activities based on schedule and deadlines.

• Work closely with the sales team in the area of product fitment and delivery expectations
• Advice on RFP/Proposal bidding decisions based on technical compliance
• Deliver Presentations and Demos of Products to both technical and non-technical customers
• Empower sales teams with in-depth product and business knowledge
• Work with the product development teams to capture new customer requirements and develop and expand the product portfolio
• Work with the post-sales/ Project implementation team in handing over any pre-sales efforts
• Represent the company in a professional manner and build good relationships with clients to the company’s benefit
• Keeping abreast of market trends and product & competitor landscapes. 

Qualifications:

• 2+ years experience in the Technology industry and/or hands-on working experience in SAAS products 
• Excellent presentation and communication skills
• Should have excellent English communication skills (both written & verbal)
• General application and technology knowledge
• Integrates seamlessly in project teams and takes an active expert role
• Creates concise, clear documentation in support of projects.
• Fulfills expert role in external or internal project teams
• Project Management skills
• Skilled in crafting feedback and delivering enablement and training
• Expert MS PowerPoint and MS Word skills
• A flexible attitude and an ability to produce excellent work with minimal guidance

About US :

Edstellar.com is a global Learning & Development (L&D) company that provides corporate training solutions across a wide range of domains and industries. It focuses on delivering customized, instructor-led training programs to enterprises worldwide, helping them upskill their workforce and achieve business objectives through professional development.

🔍 Overview of Edstellar:

·      Website: https://www.edstellar.com

·      Industry: Learning & Development (L&D), Corporate Training

·      Founded: Part of the Invensis group of companies

·      Clients: Global enterprises, including Fortune 500 companies

·      Delivery Model: Onsite, virtual, and hybrid instructor-led training

📘 Key Offerings:

·      Training Delivery in 100+ Countries

·      4,000+ Courses across:

o  IT & Software Development

o  Project Management (e.g., PMP®, PRINCE2®)

o  Data Science & AI

o  Soft Skills & Leadership

o  Cybersecurity

o  Digital Marketing

·      Custom Learning Paths tailored to each client’s business and skill needs

·      Instructor Network: Thousands of experienced trainers worldwide

✅ What Sets Edstellar Apart:

·      Global Instructor Network for localized training

·      Fully Managed Training Programs from planning to post-training feedback

·      Enterprise Dashboard for tracking learning progress and ROI

·      Customized Content aligned with organizational goals

·      Focus on ROI and measurable training outcomes

🤝 Target Audience:

·      HR & L&D Teams

·      CTOs / CIOs / Department Heads

·      Training Managers

·      Enterprises undergoing digital transformation or workforce reskilling

JD : Job Title: L&D Operations Executive

Location: Bangalore (On-site)

Employment Type: Full-time

Working Days: Monday to Friday (5 Days/Week)

Openings: 3

Experience Required: 1–2 years in Learning & Development or Training Operations

🎯 Objective:

To manage and support daily operations related to training delivery at Edstellar. The role ensures sessions run smoothly, trainers and learners are well-supported, and all operational data is accurately tracked and reported.

🧩 Key Roles & Responsibilities

🔧 1. Training Session Coordination

• Coordinate and execute virtual or in-person training sessions as per schedule.
• Share session invites, pre-training materials, and joining links (Zoom/MS Teams).
• Provide live session monitoring and basic tech support.

📞 2. Trainer & Client Communication

• Act as a liaison between trainers, learners, and internal teams.
• Communicate session schedules, changes, or escalations as required.
• Collect trainer feedback and ensure proper documentation.

📊 3. Data Entry & Reporting

• Maintain session trackers (Google Sheets/Excel) and update LMS/CRM tools.
• Track attendance, trainer invoices, session feedback, and ticket statuses.
• Support generation of weekly/monthly performance and delivery reports.

🧾 4. Operational Support Activities

• Assist in document preparation, session audits, and troubleshooting.
• Coordinate with sales, finance, and sourcing teams to close operational loops.
• Follow up on trainer documentation for payouts and issue certificates.

📋 5. Quality & Compliance Assistance

• Support adherence to delivery quality benchmarks and SOPs.
• Track feedback ratings and assist QA with session recordings/reviews.
• Ensure compliance documentation for certified programs like PMI, ITIL, Scrum.

🧠 Required Skills & Competencies

• Excellent verbal and written communication skills
• Proficiency in Google Workspace (Docs, Sheets, Slides)
• Familiarity with LMS and CRM platforms
• High attention to detail and strong organizational skills
• Ability to multitask and manage time efficiently
• Willingness to work flexible hours across different global time zones
• A proactive, team-oriented mindset

• Integration of user-facing elements developed by front-end developers with server-side logic.
• Writing reusable, testable, and efficient code.
• Design and implementation of low-latency, high-availability, and performant applications.
• Follow emerging technologies
• Test and develop software for client applications
• Proficiency in JavaScript
• Strong knowledge of JavaScript technologies such as Node.JS, React.JS, Express.JS, etc.
• Experience in a wide variety of databases such as MySQL, MongoDB, etc.
• Understand Architectural Requirements and ensure effective design and development.
• Enable absorption of latest technologies in the product line.
• Good analytical & Communication skills.

Screening the resumes and selecting a big number for the first round of interview

Scheduling the shortlisted candidates for further rounds with line managers

Managing various profiles and updating the candidate tracker

Creating and managing databases of employee information, including contact details and employment forms

ABOUT US

Zolve’s mission is simple: we want to make financial products accessible to everyone. Zolve offers the ambitious a plethora of products to simplify banking in the US, such as:

• A Bank Account you can create from anywhere in the world in under five minutes
• A high-limit Credit Card that helps build a healthy credit score
• Easy, lightning-fast, cross-border money transfers with the best rates in the market

RESPONSIBILITIES

• Responsible for driving customer excellence & bringing the customer perspective to all business decisions
• Work with cross-functional teams (business, product, design, content, marketing etc.) and wear the hat of the customer to constructively challenge the teams and to develop a customer-first mindset and implement customer focused strategies
• Own and drive the overall NPS metric for Zolve
• Consistently scan the market for best practices, best in class journeys, best in class customer delighter elements etc. and own market intelligence from a customer experience perspective
• Understand the competitive landscape and be an expert on our competition and how they are positioned
• Obtain insights into customers’ usage of current products, untapped opportunities and customer personas, through interviews, surveys, and sales data
• Collaborate with product management and marketing communications to develop product positioning and messaging that resonate with our target customer personas.
• Serve as a customer evangelist within the organization

REQUIREMENTS

• 1. Obsessed with improving customer experience 🙂
• 2. Obsessed with improving customer experience 🙂
• 3. Obsessed with improving customer experience 🙂
• 4-6 years of B2C product experience
• Preferably has worked or studied in the US
• A creative and quantitative thinker
• Significant attention to detail
• Demonstrable experience collaborating with cross-functional teams, across geographies, and taking ownership of key metrics
• Excellent presentation, written, and verbal communication skills

About Intugine Technologies: 

Intugine Technologies is a Bangalore based IoT company started in 2013 within the walls of IIT Kharagpur. The company launched itself with a smart ring called Nimble. The company now aims to revolutionize the logistics sector of India, which is still at its nascent stage as compared to its foreign counterparts. Intugine Technologies is already leaving an impact in the logistics sector by working with flourishing start-ups like Flipkart, big enterprises like Philips, and 3PL companies like Mahindra Logistics. 

Our team comprises of ambitious, reliable, and witty people who love to play around; while getting the job done. We are looking for smart and adventurous people who relish an opportunity to solve intricate problems. If you want to make an impact with your work, then Intugine is the right place for you. 

Position: 

We are looking for a talented and competitive Sales Development Representative that thrives in a quick sales cycle environment. You will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives as you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. 

Responsibilities: 

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails 
• Research accounts, identify key players, and generate interest in the company. 
• Maintain and expand the Company's database of prospects within the assigned territory. 
• Understand customer needs and requirements and brief the sales manager. 
• Route qualified opportunities to the appropriate sales executives for further development and closure 
• Perform effective online demos to prospects 
• Following up on sales inquiries from customers. 
• Account management when required for existing customers. 

Requirements: 

• Proven lead generation experience 
• Strong phone presence and experience dialing dozens of calls per day 
• Experience working with Salesforce.com or similar CRM 
• Excellent verbal and written communications skills 
• Strong listening and presentation skills 

What can you expect at Intugine? 

A young team of like-minded, intellectually curious colleagues working together in a high paced learning environment with a flat hierarchy. An open environment where there would be continuous mentorship to help you achieve your peak potential.