Client Retention & Servicing
Coordinating client request with back-end teams.
Supervision (Only) of Centre Operations

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JOB DESCRIPTION
- Has in-depth understanding of the full software development life cycle. Deep familiarity with data & business analysis, along with modern software design &development concepts encompassing a range of languages & platforms.
- Can work within an Agile team to ensure that all key technical requirements are identified, estimated, designed, implemented, and tested.
- Can work on a collaborative cross-technology team where Java, APIs (services), PL/SQL interact with a range of business logic interfaces & systems.
- Can own small to medium scale strategic initiatives/projects, enhances process standards and best practices, and supports issues during UAT/system rollout phases.
- Understands business needs and priorities and provides thought leadership on potential solutions and the opportunities for technology to create positive impact on the business.
- Has excellent analytical and problem-solving skills that are coupled with strong communication, anticipates issues, and deals with them proactively.
- Is team oriented, highly collaborative, works effectively to build strong long-term partnerships with stakeholders at all levels of the organization and across a variety of business and IT functions.
- Self-sufficient and shows ability to lead, given the opportunity
- Demonstrates a passion for technology innovation balanced with a pragmatic approach to developing and deploying solutions that best benefit the business.
- Nimble, adaptable, able to express ideas in meetings & design discussions, comfortable with ambiguity; course correct when circumstances change.
QUALIFICATIONS
- Bachelor of Engineering / 2-3 years of experience
- Willing to work on Testing
PRIMARY SKILLS
- Hands on experience with on Java 11 with Spring Cloud Microservices ecosystem(multi-threading, data structures, design patterns and OOP practices etc).
- Ability to Query Relational Databases like DB2, Sybase and Cloud data sources like snowflake.
- Spring, SOAP & REST Web Services with on XML/JSON based data.
- Experience with DevOps tools and Git.
- Test Driven development (TDD) and experience working in a disciplined development environment.
- Exposure to Azure Cloud experience is a plus.
GOOD TO HAVE SKILLS
- Business analysis – focused on investment management process and tools.
- Some experience into Automation Testing.


Manage all aspects of the project lifecycle, including problem definition, project strategy/roadmap, customer & driver needs, requirement, use cases definition and timely completion.
Oversee all technical aspects and technological resources of the organization for the Project Delivery. Establish a technological vision and lead the company’s technological development.
Can work effortlessly on the critical details needed to bring a product to market.
Shall act as a liaison between leadership and development team. Interface with leadership to establish priorities.
Can work on multiple products/projects simultaneously.
Expertise in Process Management using operational excellence to document test cases and conduct meetings to resolve issues Extensive experience in Project Delivery with expertise in Agile, (Scrum) paradigm & Waterfall development & Kanban method for solutions/products based on diverse technologies Shall Design and implement a software architecture Shall Design and implement a database design.
Excellent Team Leadership qualities involving tasking, monitoring, taking performance feedback, skill upgrade, resolving conflicts, mentoring and motivating the team for performance excellence.
Ability to estimate the resources and participants needed to achieve goals.
Develop best practices and tools for project execution and management.
Shall make executive decisions on behalf of the company’s technological requirements.
Shall act as a mentor to team members and ensure their continued growth.
Skills Required:
• NodeJs , Sequelize ORM, NPM / YARN
• React JS , Javascript
• Database Management System like MySQL, MongoDB
• AWS Services/Tools like EC2, S3, RDS, Lambda, DynamoDB, Cloudformation
• Best practices of CI/CD, Docker Hub, GITHub
We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence as per Business Objectives. Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.
The ideal candidate for this position will have at least 8
years of program management office (PMO) with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.
Responsibilities:
- Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
- Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
- Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
- Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
- Traceability: providing the function for managing documentation, project history and organizational knowledge.
- Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence
Skills
- Gathering data about project progress and producing reports
- Developing standards and processes
- Encouraging (or enforcing where necessary) the use of those standards and processes
- Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
- Managing dependencies across multiple projects across delivery team
Requirements
- MBA in Project/Operations/Systems/MIS or MCA Or equivalent
- 8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
- Strong Process and Agile Project Methodologies knowledge for managing multiple projects
- Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
- Reporting on financial information such as Project Profitability, Claims and Invoicing
- Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
- Identify and analyze opportunities and make tactical/strategic recommendations
- Hands on project management approach that includes a proven track record of project/program execution
- Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR)
- Ability to quickly switch tasks, multi-task, be highly organized and detail oriented.
- Ability to adapt communication style to effectively work with multiple levels within an organization
- Experience preparing high visibility, executive level presentation materials





Perks and Benefits :
No Bond
Leave Benefits/encashment
Monthly Activities
Flexible time
Friendly workplace
Desired Skills and Experience
ios, JSON, Xcode, https, iPad, interface builder, service integration, xml parsing, ar, xml, max, API, vim, video, cocoa, uikit, iPhone, SQLite, iCloud, backend
Salary: Based on Candidate Experience and expertise
#NoBarForRightCandidate
Location: #Surat Local candidates preferable first.





Primary Qualifications
- Bachelors degree in Computer Science, similar technical field of study or equivalent practical experience.
- Experience: 6-9 years.
- Software development experience in one or more general purpose programming languages including but not limited to: Java, C/C++, Python, Javascript.
- Good technical communication.
- Experience in working with front end technologies and/or front end frameworks like Angular, ReactJS or Vue.
- Experience as an Angular developer for 2+ years.
- Experience in modern JavaScript, HTML, CSS and/or jQuery for at least 3+ years.
- Familiarity with responsive design, modern CSS techniques, best practices for web and/or mobile accessibility.
Responsibilities
- Manage individual project priorities, deadlines and deliverables.
- Design, develop, test, deploy, maintain and improve software.
- Provide technical leadership across features, projects and tools.
- Mentor new and junior engineers to bring them up to speed.
- Write client-side code for web-based applications, create fast, easy-to-use, high volume production applications, and develop prototypes.
- Work closely with product management, designers, and other engineers.
- Ensure the technical feasibility of UI/UX designs.

- MS or BS in Computer Science or equivalent
- 9+ years (or more) experience shipping quality code
- 4+ years’ experience with leading frontend frameworks like Angular 1 to 8 or ReactJS, etc.
- Experience on Ionic Framework, Cardova
- Experience contributing front-end code to a publicly available, consumer-focused web application.
- Solid experience and understanding of HTML5, CSS3, and Javascript (vanilla JS and popular libraries like Underscore.js and jQuery)
- Experience with REST-based API



