Ad Operations & Delivery Manager - Performance Marketing

Job Title: Customer Support Executive

Process: Kotak Bank Process

Eligibility:

Graduates with 6+ months experience

Undergraduates with 6+ months experience

Communication Requirement (Versant):

Versant 3 – Average Communication

Versant 4 – Good Communication

Salary (Take Home):

Graduate

Versant 3: ₹17,000

Versant 4: ₹18,000

Undergraduate

Versant 3: ₹16,000

Versant 4: ₹17,000

Job Responsibilities:

Handle customer queries related to Kotak Bank products

Resolve customer issues professionally

Maintain quality and customer satisfaction

Job Details:

Shift Timing: 9:30 AM – 6:30 PM

Shift: Day Shift

Week Off: 1 Rotational Week Off

Location: Eureka Outsourcing Solutions

We are looking for a talented UI/UX Designer to create amazing user experiences.

• The ideal candidate should have an eye for clean and artful design, possess superior UI skills and be able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces.
• Experience in Mobile UI Design , responsive website
• Participating in a team-oriented environment to develop complex web front-end.
• Experience in creating mockups and converting PSD into HTML(Responsive) , HTML/CSS into PNG/JPEG.
• Experience in Adobe Photoshop, Firework, illustrator, Dreamweaver.
• Well versed in HTML, HTML5, CSS, CSS3, Bootstrap and Java Script.
• Worked on wordpress project i.e Theme customization , wordpress installation & convert HTML/CSS to wordpress
• Ability to understand the requirement and do work individually.
• Test websites compatibility on different resolutions and browsers such as IE, Firefox, Safari.
• Excellent communication skills (English)

Mandatory

Exposure to the Trading and financial investment banking domain

All technical competencies are mandatory, and no relaxations/exceptions can be given.

Technical skills

Cloud computing (IaaS, PaaS, SaaS) -preferably in AWS

Compute/Container/Orchestration technologies (Docker, Kubernetes, ECS, EKS, Lambda/Serverless etc.)

Microservices & multi-tier architectures

DevOps/CI/CD (GIT/Bitbucket, Maven, Gradle, Jenkins, Sonar) GitLab is preferable

Java (Core & EE, Spring Boot, Spring MVC, Spring Cloud) & Python

RDBMS systems sucah as MySQL , Postgres and NoSQL, Storage Technologies (S3, EBS etc.)

API – GraphQL, REST, API Gateway

Integration and events/messaging technologies (Kafka, RabbitmQ, SNS, SQS)

Caching Solutions such as Elasticache/Redis, Hazelcast, EHCache

Observability and monitoring (Dynatrace, Cloud Watch, Grafana, Splunk, Datadog)

Very good understanding on Agile software releases and hands-on

Experience in project management tools like JIRA

Educational Qualification

Bachelor’s degree in computer science engineering/ECE/EEE, IT or MCA, MSc Computer Science

Key Responsibilities:

• Development of a Single Page Application (SPA) and it's components in Typescript: deployed and optimized for progressive mobile and browsers using Angular 2 and Ionic 2 frameworks.
• Creating custom, general use modules and smart components which extend the elements and modules of core Angular framework.
• Creating self-contained, reusable, and testable modules and components in Typescript and using responsive HTML and CSS.
• Architecting and automating the build process for production, using task runners or scripts.
• Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed

Skills and Qualifications:

• Should have experience with CSS 3, SCSS, Java script and HTML5.
• Full-time knowledge of Angular practices and commonly used modules based on extensive work experience. Or 2 Year or more experience with other industry-leading frameworks like React.
• Minimum 1-year experience in working and extending one of the CSS or UI frameworks like Ng-lightening, Angular-material

Education:

• BE / BTech / MCA

• Conceptualize the Product Strategy for the SaaS - Cyber Security Product
• Collaborate & work closely with Product Team. Understand the short term and long term needs of the business to build products that win in the market place
• Help prioritise the goals for the functional unit within the organization – for the teams individually and together
• Guide sales force to arrive at optimal team structure and composition. Ensure that the team are motivated towards work and are at their optimal productivity level
• Work with other business leaders & contribute positively to sales practices and standards within the company. Unlock opportunities for achieving sales efficiency across the organisational units

• Participate in building bouquet of products in the SaaS - Cyber Security Product space to drive leadership with the State of the art - Cyber Security Product in India
• Performance manage and coach the team to understand client needs and challenges, and to work in an agile manner to convert those into sales opportunities
• Work closely with the marketing and communications team to drive the constant drumbeat needed to build a leading brand in a challenging market
• Lead a sales team committed and passionate about On-boarding client partners with innovative security solutions
• Owning sales targets overall and within accounts. Developing and implementing strategic plan to achieve the same
• Build and maintain strong customer relationships and be a partner to customers to understand their needs and objectives
• Consistently achieve Revenue & P&L targets in line with team/organizational objectives
• Recruit and retain from scratch the end to end sales team required to successfully deliver the strategy and achieve market leadership in the shortest possible time frame

Primary Responsibilities

• Design, architect and develop advanced software solutions in a cross functional Agile team supporting multiple projects and initiatives
• Collaborate with product owners and/or the business on requirements definition, development of functional specifications, and design
• Collaborate on or lead development of technical design and specifications as required
• Code, test and document new applications as well as changes to existing system functionality and ensure successful completion
• Take on leadership roles as needed

Skills & Requirements

• Bachelor’s Degree required, preferably in Computer Science or related field
• 3+ years of software development experience using GoLang/Java programming language
• Experience with cloud technologies (AWS/Azure/GCP/Pivotal Cloud Foundry/any private cloud) and containerization is required
• AWS - experience in extensive use of AWS offerings like Redis, Kafka etc.
• Experience with a micro-services architecture is a plus
• Excellent communication, collaboration, reporting, analytical and problem-solving skills
• Experience with PostgreSQL or other Relational Databases
• Test-driven development mindset and a focus on quality, scalability, and performance
• Strong programming fundamentals and ability to produce high quality code
• Solid understanding of Agile (SCRUM) Development Process required

Role Description:

As a QA Engineer for all applications at Radiusagent (both web and mobile), you will conduct comprehensive black box QA testing. You will help engineers and customer service representatives triage difficult bugs, build reproducible test cases and investigate complex issues

Responsibilities

• Independently utilize innovative test methodologies to develop test plans and test strategies.

• You will help design, develop and execute automation scripts. (Appium/Selenium) and extend the automation library and framework.

• You will be working on Selenium/Appium.

• You will be involved in DB testing ( SQL)

• You will work efficiently in a multi-project agile environment

• You will be working on performance, security and scalability testing

• You will be working on troubleshooting apps using analytics data, crash reports, and user error reports.