Operations Intern

About the Role:

Order & Inventory Management Lead (OML) supports and enables the delivery and execution of the Sales order for ConvaTec India along with financial credit / debit note and product evaluation sample management for our distributors.

This is an incredibly diverse and challenging role that will require a diverse and practiced knowledge of an ERP system along with very good skills in excel.

Key Duties and Responsibilities

Order Management

• Capturing sales order entry in SAP, check for special pricing & approval validity, save documents in drive, create output, share with customer

• Check for payment receipt via bank statement/ mails, messages

• Order release from finance and tracking of pending orders

• Create delivery order and share with the warehouse team

• Review dispatch details, follow up with customers for logistics partner

• Backorder management and apt stock allocation

• Samples for product evaluation order entry in SAP

• Tracking sample shipment to sales team

• Expiry stock management data MIS

Inventory Management

• Support stock queries from sales team

• Communicate pending order status to sales team/ customers

Credit & Debit Note Management

• Coordinate with the external claims processing vendor and internal stakeholders

Others

• MIS - pending orders in system region wise

• Product evaluation sample processed monthly reports

Language Skills Required

• Speaking: English

• Writing/Reading: English

Education/Experience/Qualifications:

• Minimum of a bachelor’s degree is required with preferred focus in supply chain order management or a related discipline

• Minimum of 5 years of experience related to supply chain or similar functions

• Excellent communication (written and verbal) skills

• Willing to work to tight deadlines

• Demonstrated track record of taking the initiative

• Executive presence and ability to influence stakeholders

• Excellent analytical skills

Desired and required:

• Working knowledge banking operations

• Strong and wide understanding of Excel & Report writing

• Computer literate including good understanding of any ERP system, preferably SAP

Job Title: Shipping Executive

Location: Gurgaon

Department: Shipping & Logistics

Sub-Department: Shipping & Logistics

Experience: 2 – 5 Years

Qualification: B.Com

Languages Required: English, Hindi

Job Summary

We are seeking a detail-oriented Shipping Executive with hands-on experience in export documentation and logistics operations, particularly in the apparel industry. The ideal candidate will ensure smooth coordination of shipment processes in compliance with Indian customs regulations.

Key Responsibilities

• Prepare and manage export documentation as per Indian customs requirements for apparel shipments
• Coordinate with freight forwarders, CHA, and internal teams for timely shipment execution
• Ensure compliance with export regulations and documentation accuracy
• Maintain shipment records and update relevant systems
• Track shipments and resolve any logistics-related issues

Required Skills & Competencies

• Strong knowledge of export documentation and shipping procedures
• Familiarity with Indian customs regulations for export
• Proficiency in MS Office and basic computer applications
• Good communication skills in English and Hindi
• Ability to coordinate effectively with internal and external stakeholders

Preferred Candidate Profile

• Prior experience in shipping/logistics within the apparel industry
• Ability to work in a fast-paced environment with attention to detail 

Job Title: Freight Broker

Department: Logistics

Location: Mohali

Shift: Night Shift

Employment Type: Full-time

Job Summary:

As a Freight Broker, you will be responsible for facilitating the transportation of goods between shippers and carriers. Your role will involve managing logistics, building relationships, negotiating contracts, and ensuring timely deliveries. This is an entry-level position ideal for individuals looking to start their careers in logistics and supply chain management.

Key Responsibilities:

Build Relationships:

Develop and maintain relationships with shippers and carriers to understand their needs and preferences.

Load Matching:

Identify and match available loads with appropriate carriers, considering factors such as capacity, routes, and pricing.

Negotiation:

Negotiate rates and terms with carriers to ensure competitive pricing while maintaining profit margins.

Documentation:

Prepare and manage necessary shipping documents, including bills of lading and contracts.

Track Shipments:

Monitor shipments throughout the transportation process to ensure timely delivery and address any issues that arise.

Customer Service:

Provide excellent customer service by communicating with shippers and carriers, addressing inquiries, and resolving disputes.

Market Research:

Stay informed about market trends, competitor activity, and industry regulations to enhance operational effectiveness.

Database Management:

Maintain accurate records in freight brokerage software and databases.

Requirements:

 Bachelor’s degree preferred.

 Proven Experience with OTR, Drayage.

 Proven experience (6+ months) as a Freight Broker, in logistics, or a similar role.

 Strong communication skills, both verbal and written.

 Self-motivated, results-driven, and able to work independently.

 Ability to work in a fast-paced and dynamic environment.

Company Description

Miko is an advanced artificial intelligence innovation lab with a mission to bring AI and robotics to every consumer home. Headquartered in Mumbai, India, our workforce spans several countries, including the United States, Canada, Europe, and the Middle East. To check out various product offerings, visit Miko's website.

Responsibilities:

Non-Direct Routing (NDR) Optimization:

- Develop and implement strategies to optimize NDR processes, minimizing transportation costs while maintaining service levels.

- Collaborate with internal stakeholders (sales, procurement, customer service) to identify NDR opportunities and -streamline order fulfillment.

- Manage carrier and logistics service provider relationships, negotiating rates, managing contracts, and ensuring compliance with routing guidelines.

Reverse Logistics (RVP) Management:

- Oversee the RVP process, encompassing returns, exchanges, and product recalls, to minimize costs and maximize recovery value.

- Partner with customer service, repair, and warehouse teams to streamline RVP processes and improve customer satisfaction.

- Manage relationships with reverse logistics partners, vendors, and service providers to ensure timely and efficient processing of returns and exchanges.

Pickup Coordination:

- Coordinate pickups from various locations (suppliers, warehouses, distribution centers) to optimize transportation efficiency and minimize costs.

- Schedule and monitor pickup activities, track shipment status, and resolve any issues or delays to ensure on-time pickup and delivery.

- Communicate pickup schedules and requirements to carriers and internal stakeholders for alignment with logistics plans.

Performance Monitoring & Continuous Improvement:

- Develop key performance indicators (KPIs) and metrics to measure logistics performance in areas like on-time - pickup/delivery, NDR utilization, and RVP processing time.

- Analyze logistics data and performance metrics to identify trends, root causes of issues, and opportunities for improvement.

- Lead cross-functional teams in implementing process improvements, best practices, and technology solutions to enhance logistics efficiency and customer service.

Qualifications:

- Degree in Supply Chain Management, Logistics, Engineering, or a related field (preferred).

- 1-3 years of experience in logistics operations, transportation management, or a similar role.

- Proven track record of identifying and implementing logistics process improvements.

- Strong analytical skills with proficiency in data analysis tools and techniques.

- Excellent communication, collaboration, and interpersonal skills with the ability to influence stakeholders across departments.

- Experience working with transportation management systems (TMS) a plus

About the Role: 

As a Solution Design team member, you will be focused on designing solutions for some of the most challenging and exciting problems that we are working to solve in the logistics industry. You will be responsible for understanding the customer's business, supply chain challenges and building practical processes or technologically led solutions for these. This role is varied and fast-paced – constantly adapting to the logistics industry's landscape and business needs.

Key responsibilities:

• Study the customer's supply chain process and build a deeper understanding of industry-specific supply chains, their underlying & fundamental challenges, and build holistic solutions.
• Analyze data to come up with actionable insights.
• Drive implementation of complex engagements.
• Become a knowledge powerhouse within the organization for anything related to logistics.
• Develop holistic business requirements and drive product development while working with the product and technology team. 
• Take ownership of complex projects, work with cross-functional teams and drive the projects to completion. Be accountable for the overall technical excellence and quality of the technical output. 
• Educate and support customers, both pre-and post-sales, helping them with implementation, testing, integrations, and more.

Preferred qualifications:

• MBA with 4+ years of solid experience in Logistics.
• Good knowledge of logistics, preferably within Steel, Cement, FMCG, Transportation or related industries.
• Good to have experience working with B2B product-based organizations.
• Ability to understand the processes and cost drivers of customers from different industries.
• Strong analytical skills, with the ability to translate data into insights.
• Self motivated, result - oriented with a bias for speed and action.
• Good verbal, written, social, presentation and interpersonal skills.
• Ability to thrive in a multi-tasking environment and adjust priorities on-the-fly while still focusing on details and being analytical.

What you need to have:

We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We're backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among the top five Ed-tech companies of India and has the trust of 1 million parents.

Job Summary

• The candidate must be able to communicate effectively since the job involves coordinating with clients, couriers, and other operational departments.
• The candidate must ensure that quality assurance checks are completed and maintained.
• A Candidate is responsible for monitoring deliveries, ensuring customer satisfaction, and maintaining accurate logs of all transportation and goods.
• Preparation of Non-Delivery Report.
• Should have sound knowledge of Microsoft Excel (advanced), Microsoft word, MIS, maintaining and updating trackers.
• The candidate should be fluent in Hindi, English, and regional languages.

Responsibilities and Duties

• Logistic Management
• Warehousing
• Courier Management
• Verification and Customer Support
• Team Management

Job Title:  Business Systems Analyst – Oracle EBS and Fusion Cloud

Job Description

As Oracle BSA, you will be part of a team responsible for building and supporting the key design solutions, Interfaces, and day to day activities. You will work alongside Solution Architects and Technical team to design/build/support the existing Oracle EBS system.

Key Responsibilities

• Work in a cross functional team environment to provide functional application support for the Oracle EBS application.
• Build effective working relationships with all stakeholders. Execute against agreed-upon commitments to deliver success.
• Support data driven decision-making.
• Deploy the objects to Dev, SIT & UAT environments in the projects.
• Analyze and fix any issues coming out of testing in SIT and business Testing in UAT in the implementation projects.
• Work collaboratively with team members to design a solution that will meet business requirements and fulfill user requirements.

Experience & Skills

• Have strong functional and analytical skills on problem solving and suggest solutions.
• Working functional knowledge on Oracle Procure to Pay, Inventory and WMS modules.
• Should have ability to work independently on Project deliverables.
• 5-10 years of experience in implementation and support of procurement systems.
• Experience in end-to-end solution design in Procure to Pay and Inventory modules.