Operations Intern

About the job

We're looking for a 'Supply Chain Executive' who's eager to learn, owns outcomes, and is comfortable wearing multiple hats. Reporting directly to the founder, you'll own end-to-end supply chain operations from production coordination to last-mile fulfilment. Ideal for someone who wants real responsibility early in their career and a front-row seat to how a D2C brand actually runs.

Key responsibilities:

A. Inventory & order management:

1. Manage inventory across Amazon FBA, website, quick-commerce, and office/retail orders

2. Track stock levels and movement; prevent stock-outs and overstocking

3. Handle daily order processing and fulfilment coordination

B. Amazon FBA, marketplaces and Q commerce:

1. Plan replenishment and dispatch to Amazon FBA and Q-comm

2. Monitor stock health, ageing inventory, and timelines

3. Coordinate with marketplace ops for smooth fulfilment

C. Production & vendor coordination:

1. Coordinate demand planning and batch scheduling with production partners

2. Track production timelines; ensure timely warehouse dispatch

3. Support quality checks and packaging readiness

D. Demand planning & forecasting:

1. Support forecasting based on sales trends, launches, and campaigns

2. Plan inventory for promotions, festive spikes, and new SKUs

E. B2B & institutional orders:

1. Manage order processing for B2B, HoReCa, and bulk accounts

2. Coordinate with sales on stock allocation and delivery schedules

F. Process building:

1. Set up scalable supply chain processes and trackers

2. Create SOPs for inventory, order flow, and coordination

3. Continuously improve systems as we scale

G. Cross-functional support:

1. Work with marketing, sales, and finance on launches and reporting

2. Support offline retail fulfilment and ad-hoc ops needs

Why join Hotchaa:

1. Build a department from scratch

2. Work directly with the founder

3. High learning curve, real responsibility

4. Grow with the brand as we scale

Other requirements

Who we're looking for:

1. Minimum 1 year of experience in supply chain, operations, logistics, or D2C/e-commerce

2. Comfortable working in a startup environment with ambiguity

3. Strong execution mindset — gets things done, not just planned

4. Proficient in Excel/Google Sheets; tracking and reporting is core to this role

5. Organized, proactive, detail-oriented, and eager to take ownership

Bonus: exposure to Amazon FBA, D2C brands, FMCG, or food & beverage

Job Title: Shipping Executive

Location: Gurgaon

Department: Shipping & Logistics

Sub-Department: Shipping & Logistics

Experience: 2 – 5 Years

Qualification: B.Com

Languages Required: English, Hindi

Job Summary

We are seeking a detail-oriented Shipping Executive with hands-on experience in export documentation and logistics operations, particularly in the apparel industry. The ideal candidate will ensure smooth coordination of shipment processes in compliance with Indian customs regulations.

Key Responsibilities

• Prepare and manage export documentation as per Indian customs requirements for apparel shipments
• Coordinate with freight forwarders, CHA, and internal teams for timely shipment execution
• Ensure compliance with export regulations and documentation accuracy
• Maintain shipment records and update relevant systems
• Track shipments and resolve any logistics-related issues

Required Skills & Competencies

• Strong knowledge of export documentation and shipping procedures
• Familiarity with Indian customs regulations for export
• Proficiency in MS Office and basic computer applications
• Good communication skills in English and Hindi
• Ability to coordinate effectively with internal and external stakeholders

Preferred Candidate Profile

• Prior experience in shipping/logistics within the apparel industry
• Ability to work in a fast-paced environment with attention to detail 

Job Title: Freight Broker

Department: Logistics

Location: Mohali

Shift: Night Shift

Employment Type: Full-time

Job Summary:

As a Freight Broker, you will be responsible for facilitating the transportation of goods between shippers and carriers. Your role will involve managing logistics, building relationships, negotiating contracts, and ensuring timely deliveries. This is an entry-level position ideal for individuals looking to start their careers in logistics and supply chain management.

Key Responsibilities:

Build Relationships:

Develop and maintain relationships with shippers and carriers to understand their needs and preferences.

Load Matching:

Identify and match available loads with appropriate carriers, considering factors such as capacity, routes, and pricing.

Negotiation:

Negotiate rates and terms with carriers to ensure competitive pricing while maintaining profit margins.

Documentation:

Prepare and manage necessary shipping documents, including bills of lading and contracts.

Track Shipments:

Monitor shipments throughout the transportation process to ensure timely delivery and address any issues that arise.

Customer Service:

Provide excellent customer service by communicating with shippers and carriers, addressing inquiries, and resolving disputes.

Market Research:

Stay informed about market trends, competitor activity, and industry regulations to enhance operational effectiveness.

Database Management:

Maintain accurate records in freight brokerage software and databases.

Requirements:

 Bachelor’s degree preferred.

 Proven Experience with OTR, Drayage.

 Proven experience (6+ months) as a Freight Broker, in logistics, or a similar role.

 Strong communication skills, both verbal and written.

 Self-motivated, results-driven, and able to work independently.

 Ability to work in a fast-paced and dynamic environment.

Must have experience in Leather or garment export house.

· Export Documentation: Prepare and manage all pre-shipment and post-shipment export documents, including invoices, packing lists, Bill of Lading, Certificate of Origin, and other required shipping documents.

· Coordination with Buyers & Shipping Lines: Communicate with buyers, freight forwarders, customs agents, and shipping lines to ensure timely shipment and smooth documentation processing.

· Customs & Compliance: Ensure compliance with export regulations, customs laws, and DGFT policies. Handle export incentives, duty drawbacks, and export obligations.

· Banking & Payment Processing: Handle LC (Letter of Credit), bank negotiations, remittances, and documentation required for payment processing.

· Coordination with Internal Teams: Work closely with production, logistics, and finance teams to ensure the timely execution of export orders.

· Tracking & Reporting: Maintain shipment records, track shipments, and update management on export status.

· Client Communication: Handle buyer queries related to export documentation, shipping, and compliance.

mail updated resume with current salary-

email: jobs[at]glansolutions[dot]com

satish: 88 O2 74 97 43

Company Description

Miko is an advanced artificial intelligence innovation lab with a mission to bring AI and robotics to every consumer home. Headquartered in Mumbai, India, our workforce spans several countries, including the United States, Canada, Europe, and the Middle East. To check out various product offerings, visit Miko's website.

Responsibilities:

Non-Direct Routing (NDR) Optimization:

- Develop and implement strategies to optimize NDR processes, minimizing transportation costs while maintaining service levels.

- Collaborate with internal stakeholders (sales, procurement, customer service) to identify NDR opportunities and -streamline order fulfillment.

- Manage carrier and logistics service provider relationships, negotiating rates, managing contracts, and ensuring compliance with routing guidelines.

Reverse Logistics (RVP) Management:

- Oversee the RVP process, encompassing returns, exchanges, and product recalls, to minimize costs and maximize recovery value.

- Partner with customer service, repair, and warehouse teams to streamline RVP processes and improve customer satisfaction.

- Manage relationships with reverse logistics partners, vendors, and service providers to ensure timely and efficient processing of returns and exchanges.

Pickup Coordination:

- Coordinate pickups from various locations (suppliers, warehouses, distribution centers) to optimize transportation efficiency and minimize costs.

- Schedule and monitor pickup activities, track shipment status, and resolve any issues or delays to ensure on-time pickup and delivery.

- Communicate pickup schedules and requirements to carriers and internal stakeholders for alignment with logistics plans.

Performance Monitoring & Continuous Improvement:

- Develop key performance indicators (KPIs) and metrics to measure logistics performance in areas like on-time - pickup/delivery, NDR utilization, and RVP processing time.

- Analyze logistics data and performance metrics to identify trends, root causes of issues, and opportunities for improvement.

- Lead cross-functional teams in implementing process improvements, best practices, and technology solutions to enhance logistics efficiency and customer service.

Qualifications:

- Degree in Supply Chain Management, Logistics, Engineering, or a related field (preferred).

- 1-3 years of experience in logistics operations, transportation management, or a similar role.

- Proven track record of identifying and implementing logistics process improvements.

- Strong analytical skills with proficiency in data analysis tools and techniques.

- Excellent communication, collaboration, and interpersonal skills with the ability to influence stakeholders across departments.

- Experience working with transportation management systems (TMS) a plus

What you need to have:

What you need to have:

• Bachelor’s degree in technology related field

• Minimum of 1 + years Major ERP system experience

• Functional / technical proficiency in designing, configuring and implementing in ERP System

• Strong understanding of order management, billing, and ERP master data

• Strong verbal and written communication ·

• Strong analytical and problem-solving skills, critical thinking and innovation

• Ability to work independently as well as in a team environment

• Must be detailed-oriented.

• Ability to develop repeatable development processes with supporting documentation.

• Corrugated Industry Experience