Operations Executive

Greetings from the day!!

We are HIRING: Customer Support Executive(Voice Inbound Process)

No vacancy : 100+ (Work From office)

Job Role : Customer Support Executive

Work Location : Begumpet/Ameerpet

Language : Telugu/English/Hindi 

Salaries : - 12K - 18K

Qualification : Graduation

Eligibility : Fresher/Experienced

Job brief :-

- Handle Inbound/Outbound calls

- Identify the needs of customers, resolve issues, and provide solutions

- Maintain good customer relations

- Attend mandatory training sessions to stay updated on product or company policy changes

- Input data into the company computer platform to keep each customer record updated

We are looking for a .Net developer to build software using languages and technologies of the .NET framework. You will create applications from scratch, configure existing systems and provide user support.

In this role, you should be able to write functional code with a sharp eye for spotting defects. You should be a team player and excellent communicator. If you are also passionate about the .NET framework and software design/architecture, we’d like to meet you.

Your goal will be to work with internal teams to design, develop and maintain software.

Responsibilities and Duties

Participate in requirements analysis

Collaborate with internal teams to produce software design and architecture

Write clean, scalable code using .NET programming languages

Must have experience in technical data structures and should know algorithms

Test and deploy applications and systems

Revise, update, refactor and debug code

Improve existing software

Develop documentation throughout the software development life cycle (SDLC)

Serve as an expert on applications and provide technical support

• Recruiting, training, monitoring and improving the performance of the team
• Engaging with lending partners to ensure timely process of loan applications
• Reviewing the team’s performance on a regular basis, then developing or replacing staff to have a consistently high performing team
• Managing customer escalations

• Any Graduation
• Should have experience in B2C tele sales management    
• Experience in the education loans vertical is a plus, but not mandatory
• Should be familiar with Excel, Google Sheets, etc. 
• Should be result-oriented and a have strong sense of ownership         
• Must have good communication skills

As a Graphic Designer, you’ll be responsible for making our ideas look good. We are particularly looking for boundary pushers and smart branding skills. You must be able to think creatively and critically, and have impeccable type sensibilities. You should also have the ability to design for different audiences and different brand styles across digital and print media. You must be willing to explore creative solutions that are visually inspiring and conceptually sound.

Competencies:

• Understanding of marketing, production, website design, corporate identity, advertisements, and multimedia design.
• Ability to understand briefs and translate concepts into creative, innovative visuals, effectively overseeing projects from start to end including on-time delivery.
• Eagerness to improve, keep learning, update skills and innovate as per business requirement and market.

Skills:

• Proficient to expert level experience in Adobe Suite focusing on Photoshop, InDesign, and Illustrator. Knowledge of Adobe After Effects and Adobe XD is a plus.
• Intermediate/high proficiency in design principles like typography, composition, scale, color theory, and an advanced knowledge of how those principles work together
• Digital platform design experience and understanding of cross-platform design guidelines.

Experience:

• Strong creative vision and visual arts skills with an established portfolio of B2B print and digital marketing collateral including social media creatives, brochures, reports, sales presentations, pitch decks, etc. preferably in an agency environment.
• Working knowledge of website UI design and motion graphics is a plus. 

Location and Type: 

Remote, Full-time

Evaluation:

Portfolios will be checked for knowledge on design aesthetics, typography, and composition. Please share only samples of work where the ideas and execution are done by you alone. Shortlisting will be followed by a video interview.