Operations Executive

Experice:5-6 Years
Notice: Immediate-20 Days(Max)

MUST HAVE SKILLS

1. Minimum 5+ years of experience in C#, .Net Core, Web API, MVC, and Entity Framework.

2. Strong object-oriented programming skills.

3. Very good communication skills.

4. Experience with RESTful APIs to connect other backend services.

5. Should have developed more than 2 applications.

6. CI/CD, GIT

7. Experience with performance improvement of applications.

8. Must have experience in Azure cloud (DevOps, AppService, and Azure functions)

Job Title: Backend Developer

Job Description: We are seeking a skilled Backend Developer to join our dynamic team. The ideal candidate will be responsible for designing, implementing, and maintaining the server-side logic, databases, and APIs of our applications. Key responsibilities include collaborating with cross-functional teams to develop scalable and efficient backend systems, troubleshooting and resolving issues, and staying updated on industry trends. Proficiency in programming languages such as Python, Java, or Node.js, along with experience in database management and API development, are essential for success in this role. Strong problem-solving skills, attention to detail, and a passion for creating robust and high-performance backend solutions are highly valued.

Requirements:

Proficiency in one or more backend programming languages (e.g., Python, Java, Node.js)

Experience with database management systems (e.g., MySQL, PostgreSQL, MongoDB)

Knowledge of RESTful API design and development

Familiarity with cloud services (e.g., AWS, Azure) is a plus

Strong problem-solving and troubleshooting skills

Collaborative mindset with excellent communication skills

Ability to work in a fast-paced and dynamic environment

Looking for a candidate who can join us immediately and would like to hire a individual contributor and also can adapt as a team-player.

What we are looking for:

• Hands-on experience with key development technologies including Java, J2E, Springboot, React, HTML/CSS/Javascript. Others such as Python, Angular would be beneficial.
• Knowledge of databases, integration architectures/patterns and data modelling essential.
• API best practices, application servers, cloud services (especially AWS) and code quality/secure development all essential. Generative AI knowledge is a must.
• Experience of DevOps, CI/CD and source control tools and best practices required.
• Able to work collaboratively to create POCs and provide technical recommendations for solutions to problems with supporting evidence.
• Excellent written and verbal communication skills needed to effectively collaborate with cross functional teams.
• Prior experience with SCRUM/Agile methodologies with enterprise-level application development projects with the Ability to balance business priorities with technical requirements and manage multiple tasks under tight deadlines.

Responsibilities:

• Be a strong individual contributor in all aspects of software development lifecycle following agile methodologies (Analyze, design, develop, test, debug, and deploy phases of development projects) to deliver high quality solutions that meet business requirements.
• Experience in working with multiple application environments, and support business continuity across multiple geographic regions inclusive of Implementing DevOps culture, and use of tools to ensure Continuous Integration and Continuous Delivery for application deployment and adhering to S&P security requirements for vulnerability remediation.
• Perform reviews and integration testing to assure code quality and security standards are met. 
• Support the user base, assisting with tracking down issues and analyzing feedback to identify product improvements; Gather information and feedback from end users to understand and develop project requirements.
• Understand and commit to the culture of S&P Global: the vision, purpose, and values of the organization. 

●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.

● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).

● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.

● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.

● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.

● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.

● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).

● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.

● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.

● Perform other duties as assigned by management.

The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards. 

Work Experience Requirement

●Must have prior QA Lead experience in BPO set up

● Experience working in performance based setting

● Demonstrate leadership capability

● Provide mentorship to QA

● Strong analytical and problem solving skills

● Has a comprehensive understanding of QA concepts and principles.

● Basic to Proficient knowledge on data reporting and analysis.

● People management and development skills

● Project Management

● Proficient in Microsoft Excel

● Must be willing to report onsite in Cambodia

Salary Php80,000

INR 117,587

We’re looking for an experienced software Tester (Manual and Automation) to work with Quoality- A Modern Operating Infrastructure for Hospitality Businesses to help them improve the guest experience and generate additional revenue.

Founded in 2021, Quoality is a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow. 

By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"

Product Demo: https://www.youtube.com/watch?v=gKklkRYKkC4&;t" target="_blank">https://www.youtube.com/watch?v=gKklkRYKkC4

Quoality Blogosphere: https://medium.com/quoality" target="_blank">https://medium.com/quoality

Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.

Not us. Here are some of our core values to give you a sense of who we are as a team:

• First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
• We’re all super chill. 
• Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
• Deadlines are a thing for us. We are super punctual.
• We know what we are working on and aren’t clueless.
• We’re more friends than colleagues.
• Monthly 1:1s with the founders where you can directly share & receive feedback.

Not convinced yet? Okay, here’s the fun stuff:

• Flexible leave policy. Yeah, it’s truly flexible. We trust you.
• We have a flexible remote work policy in India.  Work from the beautiful beaches of Goa or the stunning mountains of Manali, we’re all good.
• Annual workstations at exotic destinations. Subject to change and hitting milestones.
• Allowances to choose your coworking space (if you want), courses & any tool that you think is beneficial to succeed in this role.

📄 The role & what we are looking for:

🧑‍💻 Responsibilities:

• Reviewing software requirements and preparing test scenarios.
• Executing tests on software usability.
• Analyzing test results on database impacts, errors or bugs, and usability.
• Preparing reports on all aspects related to the software testing carried out and reporting to the design team.
• Interacting with clients to understand product requirements.
• Participating in design reviews and providing input on requirements, product design, and potential problems.
• Take full ownership of the module starting from architectural and design decisions to shipping.
• Like the work you do, enjoy collaborating with your coworkers, communicate as much as you can, and have fun. 

What are you going to do?

• Understand business use cases/user stores and develop test cases/scripts
• Perform manual QA testing including functional testing, regression testing, system testing, white box testing, and black box testing
• Participate in the review and analysis of business requirements, functional specifications and design documents
• Collaborate with project team members on development and customer needs
• Solid knowledge of QA testing methodologies, concepts, processes, and documentation
• Ability to automate at UI/API/Database level and apply the same in their testing
• Required knowledge of DB testing and  API testing with tools like Postman etc, along with performance testing.
• Solid experience working with web-based user interfaces, and mobile applications.
• Dedication to product excellence and software testing best practices
• Flexibility and adaptability to a rapidly changing environment
• Creatively think outside the box to identify potential problems, and increase coverage for testing framework

You Need To Have

• 3+ years of relevant software testing experience
• Good in Test Plan, Estimation techniques and testing methodologies.
• Good in Requirement understanding and preparing requirement traceability matrix
• API testing with Postman and other similar tools
• Good in Selenium Scripts and framework designing 
• Knowledge of scripting with any programming language is a plus.
• User interfaces testing, mobile applications testing of Android and iOS
• Load testing and performance testing with different tools like JMETER 
• Knowledge of API documentation tools like Swagger etc.
• Should have experience using ReAssured with Debugging skills
• Basic Security testing tools knowledge is an add-on.

❕Bonus:

• Entrepreneurial spirit, Product Thinker, and ‘Can-Do' attitude.
• Passionate about leveraging technology for supporting product delivery in the Hospitality space.
• Operating style suited to working in a startup environment, where teamwork and resourcefulness are highly valued.
• Excellent leadership skills, including the ability to manage multiple assignments at a time.

We are looking for Software Developers for the product team in Pune/Gurugaon. We need immediate joiners.

Java Developer (3+ Years of Experience),

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• Must have hands-on in Java 8+, Spring, SpringBoot, JPA/Hibernate, and REST API.
• Must have experience in RDBMS (MySql, Oracle, etc.) or NoSQL (MongoDB, Cassandra, etc.).
• Good understanding of coding best practices, code optimization, code coverage, and performance tuning.
• Experience in Spring Cloud, Microservices, and Kafka is a plus
• Experience in DevOps (Docker, Kubernetes, CI/CD, Version Control) is a plus.
• Good understanding of Agile and Scrum methodologies.
• Excellent communication and interpersonal skills.

About LodgIQ

LodgIQ is led by a team of experienced hospitality technology experts, data scientists and product domain experts. Seed funded by Highgate Ventures, a venture capital platform focused on early stage technology investments in the hospitality industry and Trilantic Capital Partners, a global private equity firm, LodgIQ has made a significant investment in advanced machine learning platforms and data science.

Title : Data Scientist

• Apply Data Science and Machine Learning to a REAL-LIFE  problem  - “Predict Guest Arrivals and Determine Best Prices for Hotels”
• Apply advanced analytics in a BIG Data Environment – AWS, MongoDB, SKLearn
• Help scale up the product in a global offering across 100+  global markets

• Minimum 3 years of experience with advanced data analytic techniques, including data mining, machine learning, statistical analysis, and optimization.    Student projects are acceptable.
• At least 1 year of experience with Python / Numpy / Pandas / Scipy/ MatPlotLib / Scikit-Learn
•   Experience in working with massive data sets, including structured and unstructured with at least 1 prior engagement involving data gathering, data cleaning, data mining, and data visualization
•   Solid grasp over  optimization techniques
•   Master's  or PhD degree in Business Analytics.  Data science, Statistics or Mathematics
•   Ability to show a track record of solving large, complex problems