Operations Associate

About Company:

Gevme is a Singapore based fast growing leading virtual & hybrid event and engagement platform for building unique experiences. It is used by event professionals worldwide to build, operate and monetise virtual events for some of the biggest brands. The flexibility of the platform provides them with limitless possibilities to turn any virtual event idea into reality. We have already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Singapore Government.

We are a product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management. We’re on a mission to groom the next generation of event technology thought leaders as we grow.

Join us if you want to become part of a vibrant and fast moving ​product company ​that's on a mission to connect people around the world through events.

Please check out our platform Gevme

We are on the lookout for a Customer Support Representative, who will be the face of our company in terms of making advocates out of our end-users who are using our platform to organise their events. 

Location: Remote/Work from Home

What winning in this role looks like:

• Strengthen client relationship by being the go-to-person for client challenges relating to the platform
• Manage customer service inquiries and technical issues through clear communication to keep track of support tickets and status 
• Train and guide customers with the on-boarding process on Gevme
• Acts as the "Voice of the Customer" by providing feedback to the development team on customer pain points
• Establish great relationships with internal stakeholders (Project, Product, Sales etc.) to achieve customers' goals
• Remain positive in challenging scenarios and inspire internal partners to do great work
• Assist Professional Services Team with ongoing customer deliverables if assigned 
• Act as Coordinator for long-term DIY users for specific ad-hoc requirements 
• Maintain the Support Portal with articles that will help with the client on-boarding process
• Post periodic best practices articles to help provide useful tips to our clients and users

You should:

• Have a technical background with knowledge of HTML / CSS / JS / jQuery and ideally Reactjs
• Excellent communication skills, detail-oriented, and strong understanding of client requests
• Possess a can-do attitude who loves to interact with clients both face-to-face as well as online
• Have a general understanding of the online space, including Software-as-a-Service (SaaS)
• Love to read up on anything online, be it social media, technological trends or the latest marketing techniques.

Requirements:

• Diploma/ Degree in IT or equivalent in computer sciences 
• Strong communication skills, who excel in managing clients face-to-face or online
• Past experience in front-facing function such as Account Management, or Customer Support roles 
• Minimum 1-2 years of experience in Customer Support-related roles
• Independent, highly-motivated and results-driven, able to thrive under pressure while taking pride in customer delight
• Excellent interpersonal skills with positive outlook
• Experience with any other event management and support tools a huge plus point
• HTML / CSS / JS / jQuery + ideally Reactjs (bonus)

A software company that provides an AI-powered calendar assistant service. The service uses natural language processing and machine learning to automate tasks such as scheduling meetings, rescheduling events, and sending reminders. The company aims to save users time and increase productivity by automating these repetitive tasks

Requirements:

• Providing day-to-day HR support to employees, including answering questions and assisting with issues related to benefits, policies, and procedures
• Managing the performance review process, including setting goals and conducting evaluations
• Developing and implementing recruiting strategies to attract a diverse pool of qualified candidates
• Sourcing and screening candidates, including conducting initial interviews and reference checks
• Coordinating the hiring process, including scheduling interviews and assisting with onboarding
• Collaborating with hiring managers to understand their staffing needs and requirements for open positions
• Utilizing various recruitment channels, such as job boards, social media, and employee referrals, to source candidates
• Maintaining accurate and up-to-date records in the applicant tracking system
• Participating in job fairs and other recruiting events to promote the organization and attract top talent
• Assisting with compliance with employment laws and regulations, including tracking employee leave and maintaining affirmative action plans
• Managing employee benefits and payroll, including enrolling employees in benefits programs and ensuring timely and accurate payment of wages
• Maintaining HR records and documents, including employee files and records of benefits enrollment and changes.

What You Will Enjoy About Us

• High-growth startup with plenty of opportunities to actively impact the company and advance your career!
• We have fun because we are passionate about what we do.
• Competitive pay and opportunities for advancement.
• Paid time off that is flexible.
• Health Insurance.

C, C++ , Linux , Device Driver , Linux Internals ,

Processor knowledge like Arm , Intel , Protocol SPI , I2C . Networking experience,

L2 protocols knowledge, knowledge on Python/Perl ,

Broadcom DNX/XGS device experience is desirable,

Interested to learn New things,

C,C++, LINUX INTERNAL OR IPC, LINUX OS CONCEPTS, DEVICE DRIVERS,

PROCESSOR KNOWLEDGE

SCRIPTING KNOWLEDGE EIHER PYTHON OR PERL

• More than 5 years of experience in Java programming  
• Frameworks like Spring(Boot, Core, MVC)or Hibernate 
• Good knowledge in design and architectural patterns, with an understanding of Web Services, micro service architectures and REST Based APIs. 
• Good knowledge in Agile, JIRA and ALM 
• Cloud environments (AWS,Azure…) 
• Good Database knowledge (Oracle/ MySQL) 
• Previous exposure to banking or financial is preferable 
• Desire to get into the development of a top core-banking platform; you will receive specific training on Temenos T24 according to your career plan.  

What are we looking for?

A passionate backend developer Node.js specifically.

Who Should apply?

Apply only If you

● Think you are atleast 8 on 10 in Node.js

● And have been coding in Node.js for 3+ years

● Are super enthusiastic about building something that adds immense value to the lives of atleast 10Mn people

● Have built things single handedly

● Have immense hunger to learn, grow and prove yourself

Shortlisting Criteria

You will have to do a coding test.

We respect your time and are in no way doubting your skills, but that’s how you would like to hire someone in your team, right?

Why work with us?

Infinite freedom & ownership.

Work directly with the founders.

Zerodha the most profitable startup in the country, only has a 30 member tech team. We’re presently a 4 member tech team, you will be number 5.

Like you, we too love solving for time and space complexities.

What is the company about?

We are creating a stock market of creators.

Where Social Media Influencers can get funded by their fans and in return issue them coins which represent a stake in their future income.Imagine if you had invested in Tanmay Bhatt or CarryMinati 5 years back

We are looking for a Technical Content Writer with 4+ years of experience in producing high-quality documentation that can contribute to the overall success of our products. The selected candidate will work collaboratively with developers, quality assurance engineers, product managers, and usability experts to make our products easier to understand and use.

Job Responsibilities:

• You will be responsible for authoring tasks, creation, and integration of printed or electronic end-user documentation
• Document ongoing software developments in applications, products, and services
• Develop user guides, technical specification documents, online help files, API documents, feature description documents, How-To articles, and other ad hoc documentation deliverables
• Contribute to process improvements for enhancing efficiency
• Demonstrate ability to communicate effectively with developers and SMEs to gather knowledge on functional requirements
• Create tutorials to help end-users use a variety of applications
• Create and maintain the information architecture
• Provide estimates about documentation tasks to the Scrum Master
• Provide technical documentation for newly developed features on time and as per the defined quality standards

Required Skills:

• 4+Years of Relevant experience in the field of technical documentation
• Knowledge of end-user documentation/product documentation/technical documentation
• Excellent technical writing skills
• Creative conceptual thinker
• Impeccable command over grammar with excellent communication skills
• Proficient in working with an XML editor, authoring, and other graphics-related tools like SnagIt, Visio, etc

About Us

We help our customers to Go Digital at 3x Less Cost and 3x Less Time!

appZUI nGage, our App-as-Service platform, accelerates the digital idea to profit journey. Serving more than 250K consumers in US, UK, Switzerland, Australia, India and other geographies with several exciting digital transformations.

Know more:http://bit.ly/az-godigital">http://bit.ly/az-godigital 

Job Description

Role: Senior Automation Tester

Responsibilities:

• Design, develop and deliver various digital product test automation solutions
• Mentor and develop various team members

Skills & Capabilities:

• Structured business system analysis
• Data/metrics driven goal
• Test driven development
• Excellent communication - both written and oral
• Automation testing
• UI - Selenium, Appium
• API - JMeter
• Load testing - Docker based multi load instances of JMeter
• Gherkins & Cucumber
• Web, API and/or Mobile testing experience in BDD frameworks

What you can expect from us:

• Product engineering culture: hypothesis-develop-test-evolve
• Failures are part of learning and growing
• Organization structure and processes to maximize creativity and openness
• Success is about 5 WINS: Customer, Employee, Supplier, Society and Investor

Selection process

1. Written test - online (45-60min) - covering fundamentals of software, hardware, networking, puzzles etc
2. Hands on challenge (4-6hrs) -Hands on coding challenge to test the problem solving and implementation skills
3. Face to face (video call) discussion