Social Media Account Manager

Summary

We are looking for enthusiastic, passionate, and confident graphic designers to create engaging and on-brand graphics for various media.

Job Responsibilities:

• Conceptualizing and creating Vector images as per the requirement
• Developing designs for the logo
• Developing designs for web Banners, advertisements, etc
• Editing photos, screenshots, etc as per the requirement
• Alter designs after feedback from clients
• Developing and updating a stationery design
• Developing UI-UX images as per the requirement
• As and when required, involving oneself in video editing
• Creating GIF images as per requirement

Required Skills

• Applicant must have good hands-on Adobe software like Photoshop, Illustrator
• The creative approach is a mandatory skill
• Applicant should have a keen eye for perfection
• Applicant should know the basic Email communication etiquette
• Applicant should know the basics of Adobe Premiere and After Effects

Nice to have

• Hands-on video editing software like After Effects will be an added advantage for the applicant
• The applicant's work environment acceptance will be highly appreciated

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Job Scope

• Requirements Gathering & Designing: Liaison with SMEs to understand their Business Requirements and advise them on efficient system solutions. If required, guide the clients in re-engineering their Business Processes. Also, educate them on alternatives for system design & advice on how to achieve desired business outcomes.
• Implementation: Configure and Test SAP SuccessFactors modules
• Data Migration:  Perform/Support Data Migration as required
• Client Engagement: Set up relevant data within the configured SAP SuccessFactors module, to showcase to the client the end-to-end business process. Collect & process the feedback from Clients, to make necessary system changes. Also, extend extensive support to Clients when they test SAP SuccessFactors modules
• Training: Educate clients on how to use SAP SuccessFactors modules
• Documentation: Diligently document Business Requirements to baseline for implementation. Prepare training materials & other documents required for the successful completion of the project. 
• Support: Post implementation, understand the requirements/issues of the client and provide necessary technical solutions. This could include fixing issues and/or implementing new features based on business needs.

Since the goal is to grow and develop ourselves, working together can allow you and Sourcebae. to earn fortune remarks and leads.

We are immensely looking for MEAN/MERN Developer. 

Responsibilities:

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.
•  

Experience Required:

• The candidate must at least have a total experience of 1-3 years in the relevant field.
• The candidate must have basic knowledge regarding data structure and algorithm.
• We require people with keen logistics skills.
• The candidate must be strong with basics and their concepts must be clear enough to deal with all sorts of delusions.

Location:

• basis.
• The job-role of a React.js developer is open only for candidates residing in Indore or are willing to relocate to Indore.

We are highly fetching for immediate joiners or candidates that may join the company within 15 days. 

Desired Candidate Profile

• CA with more than 8 years of experience in Finance, Accounts, Tax, Budgeting, Liaising, Purchase, Data Analysis and Fund Management
• Demonstrative excellence in conceptualizing and implementing effective management systems to improve financial controls and financial discipline in the organisation
• Expert in analyzing existing systems and procedures, designing internal control systems, facilitating and influencing effective decision-making based on intensive financial analysis of facts and figures
• Excellent in managing the business continuity and disaster recovery plans
• Track record in managing the equity transactions, guiding and advising management on operations, business structuring, financial planning, etc
• Expertise at streamlining processes, identifying unprofitable functions, evaluating control procedures thereby facilitating effective and disciplined performance
• Excellent relationship building and interpersonal skills
• Ability to connect, inspire, influence, confront and challenge people in order to improve process, systems and eventually achieve operational efficiency
• Exceptional interpersonal skills and analytical bent of mind thus being able to comprehend and explain complex financial data easily with a track record of high achievement    

JOB DESCRIPTION / ROLES & RESPONSIBILITY

Job Title
Customer Experience Champion

Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore

Salary
INR 4,00,000 – 5,00,000 per annum

Position Summary

As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.

The Objectives of this role include

• Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
• Partner closely with Sales and Operations Team in their respective region
• Ensure timely submission and follow-up on all call information submitted across businesses
• Arrange Client meetings with the Sales Team
• The goal is to help the company grow by bringing in customers and developing business
• Correspondence to clients like clarifications, queries, and other details about our business
• Convincing customers to close the lead and grow the business
• Follow up with the client, may include site visit as well
• Relationship management
• Drive to engage clients on new products and features
• Understanding customer journey thoroughly
• Coordinating customer requests with internal stakeholders (ops team, survey team)
• Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)

Position Responsibility

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company and ask questions to understand customer requirements to close sales
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Directly communicating between the Client and SunEdison’s team and performance management
• Manage and coordinate inter-team-members relationships
• Team level Key Performance Indicators
• Bridge the gap between client, sales team and operations team for Solar Panels
• Noting down customer requests exhaustively
• Ultimate focus on delighting the customer
• Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
• Ensuring all teams deliver to customers in their respective TAT

Position Experience

• Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.

Position Academic Qualification

• Graduation in any discipline.

Desired Technical Skills

• MS Excel tools and Basic CRM Tools
  
  

Desired Soft Skills

• Should have attention to detail
• Communication Skills (Verbal and Written)
• Interpersonal Skills
• Analytical & Problem-Solving Skills
  
  

Language Proficiency

• English- Must Have
• Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have